ROBERT JOBSEEKER 24-6 Woods Brooke Circle • Ossining, NY 10562 • (555) 555-5555 • jobseeker@aol.com SUMMARY: Senior Executive with more than 18 years of experience in the areas of Human Resource Development, Professional Development, Corporate Training, and Project Management. Proven ability to create, implement, and direct training and professional development programs at the national level. Extensive familiarity with change management, program development, risk management, and consulting. Comprehensive expertise in business and management issues, covering a wide range of industries in the profit and non-profit sectors. Talented planner and coordinator. Outstanding presentation and communication skills. Published author and frequent conference speaker. PROFESSIONAL EXPERIENCE: Xansa, Iselin, NJ 1998 – Present Principal Consultant / Head of Training Developed, established, and manage U.S. internal and client training operations for this major UK-based IT management consulting firm, as well as performing consulting services. Designed courses, hired and supervise trainers, developed and improved programs to meet constantly changing needs and priorities of company and clients. Conducted project management training, usually multiple classes delivered to over 2,000 professionals, for clients such as Phillip Morris, IBM, General Electric, Credit Suisse/First Boston, and other major corporations, for classes as large as 100 persons. Cited by clients as having contributed significantly to successful enhancement and application of project management skills. Prepared and delivered internal professional development program that dramatically improved team and management productivity. Program incorporated Harvard Business School case studies, Myers-Briggs Type Indicator, Group Styles Inventory, and Feedback skills. Value of program frequently acknowledged by participants introducing same skills to clients. Carried out project management, change management, risk management, and quality systems training and consulting, including company-wide implementations of project management methodologies. Provided recommendations on performance assessment process, team-building, organizational planning, coaching/mentoring, and employee involvement. Delivered Knowledge Transfer approach for $100 million SAP implementation. Acted as liaison between business, technology, and human resources areas to support business change initiatives. Facilitated over 50 group process and problem-solving workshops. Led North American implementation of Business Change Delivery Methodology for 200 consulting and sales professionals, serving additionally as subject matter expert, educator, coach, and quality auditor. Impact Strategies, Cortlandt Manor, NY 1989 – 1998 Owner / Senior Consultant Formed and managed consulting company that provided services in strategic planning, change management, program / project management training, coaching, technology systems implementation and support, Y2K project management, quality assurance, software consulting, and other areas. Clients included Citibank, Chase Manhattan, Bankers Trust Co., IBM, Unilever, Deloitte and Touche, Realty Venture Capital Partners, Volunteer Consulting Group, Bailey House, World Hunger Year. Designed and conducted Project Management courses for business and IT professionals. Developed and assisted with strategic planning, program management, organization development, and project management for numerous 200-plus employee companies. Coordinated interdepartmental teams and served as liaison between business, IT, and human resource groups. Led and facilitated more than 100 educational workshops. Authored articles on Training, Project Management and Information Technology for various publications, and delivered presentations at industry workshops and conferences. Robert Jobseeker Page 2 J.P.Morgan, New York, NY 1984 – 1989 Assistant Vice President Directed training programs that focused on Project Management and mainframe/PC software skills. Supervised team of trainers, led courses for over 300 business and IT professionals. Designed and conducted five-course curriculum in Project Management, including preparing all training materials, developing program strategies, and updating curricula. Delivered to over 200 IT professionals. Formulated small systems development methodology that targeted PC users, building on personally developed mainframe Systems Development Methodology. Methodology adopted by internal network of more than 150 PC developers. EDUCATION: New York University Stern School of Business, New York, NY MBA in Management / Organization Development University of Rochester, Rochester, NY BA in Philosophy PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS: Myers-Briggs Type Indicator (MBTI) Qualified Administrator PRINCE2 Accredited Practitioner and Trainer (UK Project Management Methodology) Information Systems Examinations Board (ISEB) in IT Project Management (British Computer Society) Group Styles Inventory, Organizational Culture Inventory, Lifestyle Inventory (Human Synergistics International) AEM Cube (strategic management tool) (Human Insight) PRESENTATIONS: “Project Management Success Factors,” Drug Information Association National Meeting (1991 – 2001). “The Heart and Soul of Project Management,” Drug Information Association National Meeting (2002, 2003). “Product Descriptions: The Heart of Quality Control (and Change Management),” 1999 Project Management Institute Conference. “Training Development Methodologies,” Columbia University (1988 – 1991). “Technology in the Workplace,” International Association of Auditorium Managers (1990). PUBLICATIONS: “Project Management: Managing Scarce Resources Better,” The Journal for Nonprofit Management, 1997. “Project Planning for End-User Computing Developers,” End User Computing Management, Auerbach Publishers, 1992. (2 article set) “Making PC Training Pay Off,” End User Computing Management, Auerbach Publishers, 1990. (3 article set) “Establishing a Development Methodology for Small Systems,” End User Computing Management, Auerbach Publishers, 1988. COMPUTER SKILLS: Windows 98-XP, MS Office, PowerPoint, MS Project, Visio, Lotus Notes, Internet PROFESSIONAL ORGANIZATIONS: Drug Information Association Project Management Institute (PMI) American Society for Training and Development (ASTD) Keywords: Training and Development Director, Project Management Trainer, Senior Trainer, Change Management Trainer, Training Manager, HR Training Director, Senior Manager, Corporate Trainer Director, Head of Training