e ser Suite 315 August 16, 2005 MEMORANDUM NO.: “We serve those who serve Florida” JEB BUSH (252-002-00-1)-9 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Corporation The contract administrator has change from Stu Potlock to Jon Yeaton. Governor Tom Lewis, Jr. Secretary Any questions or problems in delivery or service that may arise regarding this contract should be directed to the Contract Administrator. DSP/ Office of the Secretary 4050 Esplanade Way Tallahassee, Florida 32399-0950 Telephone: 850-488-2786 Fax: 850-922-6149 Internet: www.MyFlorida.com e ser Suite 315 May 25, 2005 MEMORANDUM NO.: “We serve those who serve Florida” JEB BUSH (252-002-00-1)-8 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Corporation The subject contract has been renewed through December 31, 2005. Governor Tom Lewis, Jr. Secretary Any questions or problems in delivery or service that may arise regarding this contract should be directed to the Contract Administrator. DSP/ Office of the Secretary 4050 Esplanade Way Tallahassee, Florida 32399-0950 Telephone: 850-488-2786 Fax: 850-922-6149 Internet: www.MyFlorida.com The Administrative and Operations Arm of Florida’s Government JEB BUSH, GOVERNOR DEPARTMENT OF MANAGEMENT SERVICES WILLIAM S. SIMON, SECRETARY Amendment 5 (INSERT .PDF) STATE PURCHASING ● 4050 ESPLANADE WAY ● TALLAHASSEE, FLORIDA 32399-0950 ● TELEPHONE: 850-488-8440 ● FAX: 850-414-6122 The Administrative and Operations Arm of Florida’s Government JEB BUSH, GOVERNOR DEPARTMENT OF MANAGEMENT SERVICES WILLIAM S. SIMON, SECRETARY Suite 315 April 29, 2004 MEMORANDUM NO.: (252-002-00-1)-7 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Corporation The subject contract has been renewed for one year between May 26, 2004 through May 25, 2005. The Contract Administrator has been changed from William Spencer to Stu Potlock. Any questions or problems in delivery or service that may arise regarding this contract should be directed to the Contract Administrator. DSP/ STATE PURCHASING ● 4050 ESPLANADE WAY ● TALLAHASSEE, FLORIDA 32399-0950 ● TELEPHONE: 850-488-8440 ● FAX: 850-414-6122 The Administrative and Operations Arm of Florida’s Government JEB BUSH, GOVERNOR DEPARTMENT OF MANAGEMENT SERVICES WILLIAM S. SIMON, SECRETARY Suite 315 August 4, 2003 MEMORANDUM NO.: (252-002-00-1)-6 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Corporation This contract has been revised to add Amendment 2 in support of MyFloridaMarketPlace. The amendment can be viewed below. Any questions or problems in delivery or service that may arise regarding this contract should be directed to Steve Poole at 850.488-4945, Suncom 278-4945, pooles@dms.state.fl.us DSP/SP/meb STATE PURCHASING ● 4050 ESPLANADE WAY ● TALLAHASSEE, FLORIDA 32399-0950 ● TELEPHONE: 850-488-8440 ● FAX: 850-414-6122 FLORIDA DEPARTMENT OF MANAGEMENT SERVICES JEB BUSH WILLIAM S. SIMON Governor Secretary State Term Contract No. 252-002-00-1 Amendment No. 2 THIS AMENDMENT, effective as of the last date signed below, is by and between the State of Florida Department of Management Services (the “Department”) and the entity identified below as Contractor (the “Contractor”) (collectively, the “Parties”), and amends State Term Contract No 252-002-00-1 (the “Contract”). WHEREAS the Department is implementing an electronic procurement system, currently known as MyFloridaMarketPlace, (the “System”) with the assistance of a third-party agent, Accenture LLP (“Accenture”); and WHEREAS the Department wishes to include the Contractor and the Contract in the System; and WHEREAS the Contractor desires to participate in the System; and WHEREAS the Contract allows modifications in the event an electronic procurement system is implemented. THEREFORE, in consideration of the mutual promises contained below, and other good and valuable consideration receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows: 1. Registration. The Department shall allow the Contractor, following effective registration with Accenture, to participate in the System. The Contractor shall register in the System within ten (10) business days of the effective date of this Amendment. Contractor shall visit www.myfloridamarketplace.com and follow the appropriate instruction in order to register. 2. Transaction Fee. Effective April 1, 2003, the Contract provision entitled “SURCHARGE FEE AND SUMMARY OF TOTAL SALES” is deleted and replaced with the following “Transaction Fee” section. This Transaction Fee is in lieu of, and not in addition to, the surcharge fee authorized by section 287.1345, Florida Statutes (2002). STATE PURCHASING ● 4050 ESPLANADE WAY, SUITE 350, TALLAHASSEE, FLORIDA 32399-0950 Telephone: 850-488-8440 ● Fax: 850-488-5498 Transaction Fee The Department has instituted a statewide eProcurement System (“System”), with the assistance of a third-party agent, Accenture LLP (“Accenture”). All transactions from this Contract shall be deemed a “transaction processed through the eProcurement System” as that term is used in the contract between the Department and Accenture. Pursuant to section 287.057(23), Florida Statutes (2002), a Transaction Fee of one percent (1.0%) of the total dollar amount of each purchase order shall apply to all purchases from this Contract. The fee shall be paid by the Contractor, and shall not be added to purchase orders as a separate item. Because the Transaction Fee will be used, in part, to compensate Accenture for the development, operation, and maintenance of the System, Accenture is an intended thirdparty beneficiary of this paragraph imposing the Transaction Fee on transactions from this Contract. For payments within the State accounting system (FLAIR or its successor), the Transaction Fee shall, when possible, be automatically deducted from payments to the Contractor. If automatic deduction is not possible, whether within or without the State accounting system, Accenture shall either (1) establish with the Customer an automated process for billing and collecting the Transaction Fee from payments that are made to the Contractor or (2) rely upon the Contractor to self-report and pay the Transaction Fee pursuant to processes that Accenture may establish. By submission of these reports and corresponding Contractor deposits, Contractor is certifying their correctness. All such reports and fee deposits shall be subject to audit by the State. Contractor shall receive a credit for any Transaction Fee paid by the Contractor for the purchase of any item(s) if such item(s) are returned to the Contractor through no fault, act, or omission of the Contractor. Notwithstanding the foregoing, a Transaction Fee is nonrefundable when an item is rejected or returned, or declined, due to the Contractor’s failure to perform or comply with specifications or requirements of the applicable purchase order or Contract. Contractors shall be responsible for reporting sales and paying user fees resulting from sales made by authorized resellers. Failure to comply with these requirements shall constitute grounds for declaring the Contractor in default and recovering reprocurement costs from the Contractor in addition to all outstanding fees. CONTRACTORS DELINQUENT IN PAYING TRANSACTION FEES MAY BE EXCLUDED FROM BIDDING ON DEPARTMENT CONTRACTS. 3. Electronic Invoicing. Notwithstanding any provision of the Contract, the Contractor shall supply electronic invoices in lieu of paper-based invoices for those transactions processed through the System. Electronic invoices shall be submitted to the Customer through the Ariba Supplier Network (ASN) in one of the following mechanisms – EDI 810, cXML, or web-based invoice entry within the ASN. 4. Catalog Data. Accenture is responsible for converting Contract catalog information into a format supported by the System. To accomplish this conversion, the Contractor shall provide certain information in electronic format directly to Accenture; alternatively, the Contractor may follow the “punchout” solution described in more detail below. Within ten (10) days of written notice from Accenture, Contractor shall provide all information necessary to facilitate electronic purchases from this contract, or shall contact Accenture and begin work on the “punchout” solution described below. Such information may include, but is not limited to, Contractor name, SKU, brand/manufacturer, product name and brief description, unit of measure, and price. Contractor shall provide this information in the format requested by Accenture. No costs or expenses associated with providing this information shall be charged to the Department, Customers, or Accenture. With Contractor’s timely assistance, Accenture shall create and maintain web-based placement of the requested contract information. “Punchout” Alternative The Contractor may offer, as an alternative to providing the information discussed above, an online “punchout” solution, in which the Customer accesses the Contractor’s website directly from the System, rather than the System maintaining the Contractor’s data. This solution must allow the Customer to reach the Contractor’s site, browse for contracted items only, and return to the System with a list of items ready to be inserted into a requisition. If Contractor selects this alternative, it must meet the following requirements: The solution must conform to cXML 1.0 or 1.1 standards. The solution must conform to the technical specifications and implementation requirements provided by Accenture, and the Contractor must work with Accenture to ensure successful integration of the punchout solution into the System The solution must have the capability to provide only those products awarded under the contract, and block any non-contract item(s) from being added to the requisition. Warranty For the purposes of this section, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the Department and Accenture the right and license to use, reproduce, transmit, distribute and publicly display within the System the information outlined above. In addition, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the Department and Accenture the right and license to reproduce and display within the System the Contractor’s trademarks, system marks, logos, trade dress or other branding designation that identifies the products made available by the Contractor under the Contract. If the Contractor is not the manufacturer, it shall be the Contractor’s responsibility to obtain authorization from the manufacturer to comply with the provisions of this section, including securing any intellectual property rights of the manufacturer. If the Contractor is the manufacturer, it shall only authorize dealers, outlets, distributors, value-added resellers, etc. within their network that can comply with the provisions of the Contract. 5. Additional Modifications. The Department reserves the right to further revise the collection and reporting requirements in conjunction with alterations to the System. 6. Conflict. In the event any of the terms herein conflict with the terms of the Contract, the terms of this Amendment shall control. All other terms of the Contract remain in full force and effect. Contractor waives and releases any and all claims for additional compensation arising out of or relating to this Amendment. 7. Warranty of Authority. Each person signing this Amendment warrants that he or she is duly authorized to do so and to bind the respective party. SO AGREED: CONTRACTOR Contractor Name Address By: Its: Date STATE OF FLORIDA, DEPARTMENT OF MANAGEMENT SERVICES By: Date Approved as to form and legality by the Department General Counsel’s Office: Date FLORIDA DEPARTMENT OF MANAGEMENT SERVICES JEB BUSH WILLIAM S. SIMON Governor Secretary Suite 315 May 22, 2003 MEMORANDUM NO.: (252-002-00-1)-5 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Corporation Subject contract has been renewed for a one year period between May 26, 2003 and May 25, 2004. Any questions or problems in delivery or service that may arise regarding this contract should be directed to Steve Poole at 850.488-4945, Suncom 278-4945, pooles@dms.state.fl.us DSP/SP/meb STATE PURCHASING ● 4050 ESPLANADE WAY, SUITE 350, TALLAHASSEE, FLORIDA 32399-0950 Telephone: 850-488-8440 ● Fax: 850-488-5498 Suite 3 15 September 5,2002 FLORIDA DEPARTMENT OF MANAGEMENT SERVICES MEMORANDUM NO.: (255-002-00-l)-4 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 255-002-00-l JEB BUSH GOVERNOR CYNTHIA A. HENDERSON SECRETARY Title: Computer Software: Oracle The following changes have been made to the subject contract: This memorandum changes the pricing from a processor based by MGz to a strictly processor based system. The Contractor Administrator has been changed from William Spencer to Steve Poole. Any questions or problems in delivery or service that may arise regarding this contract should be directed to Steve Poole at 850.488-4945, Suncom 278-4945, pooles@dms.state.fl.us DSP/SP/meb STATE PURCHASING 4050 ESPLANADE WAY SUITE 350 TALLAHASSEE, FLORIDA 32399-0950 TELEPHONE: 850-488-8440 FAX: 850-488-5498 INTERNET: www.MyFlorida.com Suite 315 March 13, 2002 FLORIDA DEPARTMENT OF MANAGEMENT SERVICES JEB BUSH GOVERNOR MEMORANDUM NO.: (252-002-00-1)-3 TO: User Agency FROM: Director, State Purchasing SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle The following changes have been made to the subject contract: Oracle has added a reseller to their Ordering Instructions and the Contract Administrator has been changed from Vonnie Allen to William Spencer. CYNTHIA A. HENDERSON SECRETARY Any questions or problems in delivery or service that may arise regarding this contract should be directed to William Spencer at (850) 921-6027, Suncom 291-6027, spenceb@dms.state.fl.us DSP/ws/meb STATE PURCHASING 4050 ESPLANADE WAY SUITE 350 TALLAHASSEE, FLORIDA 32399-0950 TELEPHONE: 850-488-8440 FAX: 850-488-5498 INTERNET: WWW.MYFLORIDA.COM Suite 315 October 27, 2000 MEMORANDUM NO.: (252-002-00-1)-2 TO: Department Addressed FROM: Cynthia Henderson Secretary SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Please make the following changes in the subject contract: Delete: Page 13 & 25 Add: *Page 13 & 25 *(Rev 27 Oct 00) Revised to change and to clarify warranty language and to update pricing url. Any questions or problems in delivery or service that may arise regarding this contract should be directed to Vonnie Allen at (850) 487-2304, Suncom 277-2304, allenv@dms.state.fl.us CAH/va/lmb Suite 315 October 4, 2000 MEMORANDUM NO.: (252-002-00-1)-1 TO: Department Addressed FROM: Matthew M. Carter, II Deputy Secretary SUBJECT: Contract No. 252-002-00-1 Title: Computer Software: Oracle Please make the following changes in the subject contract: Delete: None Add: *Pages 26 & 27 *(Rev 4 Oct 00) Revised to add an authorized reseller. Any questions or problems in delivery or service that may arise regarding this contract should be directed to Vonnie Allen at (850) 487-2304, Suncom 277-2304, allenv@dms.state.fl.us PAR/va/lmb The Administrative and Operations Arm of Florida’s Government JEB BUSH, GOVERNOR DEPARTMENT OF MANAGEMENT SERVICES WILLIAM S. SIMON, SECRETARY Suite 315 CERTIFICATION OF CONTRACT TITLE: Computer Software: Oracle Software CONTRACT NO.: 252-002-00-1 BID NO.: Negotiated EFFECTIVE: May 26, 2000 through May 25, 2003 1ST RENEWAL: May 26, 2003 through May 25, 2004 2ND RENEWAL: May 26, 2004 through May 25, 2005 3RD RENEWAL: May 26, 2005 through December 31, 2005 (Rev 25 May 05) SUPERSEDES: 252-002-97-1 CONTRACTOR(S): Oracle Corporation (A) A. AUTHORITY - Upon affirmative action taken by the State of Florida Department of Management Services on May 26, 2000, a contract has been executed between the State of Florida and the designated contractors. B. EFFECT - This contract was entered into to provide economies in the purchase of Oracle Software, Maintenance and Implementation Services by all State of Florida agencies and institutions. Therefore, in compliance with Section 287.042, Florida Statutes, all purchases of these commodities shall be made under the terms, prices, and conditions of this contract and with the suppliers specified. C. ORDERING INSTRUCTIONS - All purchase orders shall be issued in accordance with the attached ordering instructions. Purchaser shall order at the prices indicated, exclusive of all Federal, State and local taxes. All contract purchase orders shall show the State Purchasing contract number, product number, quantity, description of item, with unit prices extended and purchase order totaled. (This requirement may be waived when purchase is made by a blanket purchase order.) STATE PURCHASING ● 4050 ESPLANADE WAY ● TALLAHASSEE, FLORIDA 32399-0950 ● TELEPHONE: 850-488-8440 ● FAX: 850-414-6122 D. CONTRACTOR PERFORMANCE - Agencies shall report any vendor failure to perform according to the requirements of this contract on Complaint to Vendor, form PUR 7017. Should the vendor fail to correct the problem within a prescribed period of time, then form PUR 7029, Request for Assistance, is to be filed with this office. E. SPECIAL AND GENERAL CONDITIONS - Special and general conditions are enclosed for your information. Any restrictions accepted from the supplier are noted on the ordering instructions. F. CONTRACT APPRAISAL FORM - State Contract Appraisal, form PUR 7073 should be used to provide your input and recommendations for improvements in the contract to State Purchasing for receipt no later than 90 days prior to the expiration date of this contract. Authorized Signature Sp/mej Attachments Date CONTRACT ADMINISTRATOR JON YEATON PHONE: (850) 488-1086 SUNCOM 278-1086 E-MAIL: jon.yeaton@myflorida.com (Rev 29 April 04) SPECIAL CONDITIONS PURPOSE The purpose of this Negotiation is to establish a 36 month contract for the purchase of Oracle Software by all State of Florida agencies and other eligible users in accordance with the following Eligible Users paragraph. It is anticipated that the contract will be effective from June 1, 2000 through May 31, 2003. ELIGIBLE USERS Under Florida Law use of State contracts shall be available to political subdivisions (county, local county board of public instruction, municipal, or other local public agency or authority) State Universities and private non-profit, educational facilities as defined in Section 240.605 F.S. and the Commission for the Transportation Disadvantaged as defined in Section 287-042 (2)(a). OPTIONAL CONTRACT USAGE In addition to the eligible users referenced above with the consent of the successful) respondent(s) purchases may be made under the terms and conditions of this Negotiation, by government entities located outside the State of Florida. Appropriate governmental entities’ purchasing laws, rules and regulations shall apply to purchases made under this contract. ESTIMATED QUANTITIES It is anticipated that the State of Florida agencies, and other eligible users, will expend approximately $3,000,000 under any contract resulting from this Negotiation. These estimated figures are given only as a guideline for preparing your Negotiation response and should not be construed as representing actual figures under the contract. SPECIAL ACCOMMODATIONS Any person requiring a special accommodation at Division of Purchasing because of a disability should call Division of Purchasing at (850) 488-8440 at least five (5) workdays prior to any meeting. If you are hearing or speech impaired, please contact the Division by using the Florida Relay Service, which can be reached at 1 (800) 955-8771 (TDD). SPECIAL SALES OFFERS All purchases made from State contracts by eligible users must be in strict adherence to all terms, conditions and prices contained therein; therefore, all contract suppliers and their representatives are required to present any "special" price proposals directly to Division of Purchasing. SALES PROMOTIONS It is understood that sales promotions may occur during the term of the contract that will lower the prices of some products for the period of the sales promotion. Any such reduction shall appear on the using agency invoices. Sale pricing shall be made available to all users of the contract, with the exception of sale pricing involving education prices. The contractor to Division of Purchasing shall document sales promotions in writing. Contractor shall specify start and ending dates of the sales promotion. Division of Purchasing will not accept sales promotions specifying limited quantities or closeouts. DELIVERY REQUIREMENTS All prices offered shall include delivery to purchaser within 30 days. 3 NOTICE TO CONTRACTOR The employment of unauthorized aliens by any contractor is considered a violation of section 247A(e) of the Immigration and Nationalization Act. If the contractor knowingly employs unauthorized aliens, such violation shall be cause for unilateral cancellation of the contract. PUBLIC ENTITY CRIMES A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in f.s. 287.017 for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. AUTHORIZED DEALERS/DISTRIBUTORS AND/OR SERVICE LOCATIONS: On any contract where orders will be directed to Authorized Dealers/Distributors or listing Service Locations, this information shall be provided by the vendor as part of the negotiation package in hard copy. SURCHARGE FEE AND SUMMARY OF TOTAL SALES Division of Purchasing hereby imposes a vendor surcharge fee of .5% on contractors' sales under any contract resulting from this bid. The fee will be paid by the contractor and must be included in submitted prices and cannot be added as a separate item. Use of this contract will be optional by State Agencies. If a State Agency elects to purchase from a source other than the resulting State contract, such purchases shall be in accordance with Chapter 287, F.S., and 60A Florida Administrative Code. After receipt of payment from the contract purchases, all vendor surcharge fees shall be payable to the State of Florida no later than 15 days after the end of each quarter. Vendor surcharge fee and contract number should be noted on the check and remitted to: State of Florida Department of Management Services P.O. Box 5438 Tallahassee, FL 32314-5438 Contract supplier shall furnish Division of Purchasing a detailed summary of sales at the end of each quarter. By submission of these Sales Summary reports and corresponding vendor surcharge deposits, the contractor(s) is certifying their correctness. All such reports and fee deposits shall be subject to audit by the State of Florida. Summary information shall be provided each quarter and shall include the following. A. State Contract Number B. Identity of purchaser C. Type of software sold D. Total sales of software/New license sales per quarter and year-to-date E. Total sales of upgrade (maintenance)releases and upgrades purchased per quarter and year-to-date F. Total sales per quarter and year-to-date Failure to comply with these requirements will result in the contract supplier being found in default, in which case any and all re-procurement costs and all outstanding vendor surcharge fees may be charged against the defaulting contractor and may result in immediate, unilateral cancellation of your contract by Division of Purchasing. 4 PRICE LISTS On any contract where pricing is based on a Manufacturer’s or Dealer’s published price list (net or discounted), the price list must be provided by the respondent as part of the package in hard copy, and on a 3.5 inch diskette as a Word or Excel document. Any subsequent revisions shall be submitted in the same format to Division of Purchasing Contract Administrator, for review and approval prior to implementation. Updates may be submitted by e-mail or diskette. The Contract resulting from this negotiation will become a public document. The State of Florida, Division of Purchasing is using the Florida Communities Network (FCN) on the Internet World Wide Web (WWW) to distribute State Term Contracts and product information. Each Contract Vendor shall develop and maintain a State Contract Web Page on the Internet WWW to post the State Contract prices. This site must be dedicated to the State of Florida Contract. Access to the site and its information cannot be password protected. The Page must be compatible with the most recent version of browser software being used by Division of Purchasing. As of the writing of this solicitation, Netscape Navigator 3.0 is the Division of Purchasing Browser standard. Division of Purchasing intends to upgrade to a new browser version as it becomes available and fully tested, at its discretion. State Contract Page must be as follows: Solely for current contract pricing Additional links or information may be placed on the left edge of the screen to access additional product literature, the vendor’s home page, the history of the company, etc. The center of the screen contains information and pricing that relates to only the terms on the contract being served. The Universal Resource Locator (URL) for the Internet Page must be supplied to Purchasing prior to the implementation of the contract. Failure to follow the above specifications as required in this section will be grounds for the link being broken from the State Contract and may be grounds for removal from the contract. WARRANTY Please refer to the Warranty Clause in the Software License and Services Agreement. YEAR 2000 COMPLIANCE WARRANTY: For purposes of this Year 2000 warranty, the team "Product shall include software, firmware, microcode, hardware and embedded chip technology. Vendor warrants that the Product is Year 2000 Compliant. All versions of the Product offered by the vendor and purchased by the State, for which Vendor is obligated to provide maintenance service are, and in the future, will be, Year 2000 Compliant. Year 2000 Compliant means the Product will include the ability to: consistently handle date information before, during, and after January 1, 2000, including accepting date input providing date output, and processing dates; function before, during and after January 1, 2000, without the need for program changes caused by the advent of the new century; properly handle all date related information before and following Jan 1, 2001, including but not limited to accurate and reliable performance in processing date and date related data, including calculating, comparing and sequencing; properly process any and all date calculations before, on and after the leap year date of February 29, 2000 and store and provide output of date information in ways that are unambiguous as to century. 5 The duration of this warranty and the remedies available to the State for breach of this warranty shall be as defined in, and subject to, the terms and limitations of any general warranty provisions of this contract, provided that notwithstanding any provision to the contrary in such warranty provision(s), or in the absence of any such warranty provision(s), defects in the Product with regard to Year 2000 Compliance, if any, will be corrected by Vendor at Vendor's cost within a timeframe mutually agreed upon with the State. Vendor cannot be held responsible for errors resulting from devices or systems external to this contract which are permitted to directly access any database provided under this Agreement and overwrite Product date fields or from the users improper integration of non-Year 2000 Compliant systems. Nothing in this warranty shall be construed to limit any rights or remedies the State may otherwise have under this contract with respect to defects other than Year 2000 performance. REMEDY CLAUSE: In the event of any decrease in product functionality related to time and date related codes and internal subroutines that impede the hardware or software programs from operating beyond the Millennium Date Change, Licensors and Vendors of Licensors products, agree to immediately make required corrections to restore hardware and software programs to the same level of functionality as warranted herein at no charge to the licensee, and without interruption to the ongoing business of licensee, time being of the essence. RESELLERS: All products bid under this bid/contract will be Year 2000 compliant. Year 2000 Compliant means the Product will include the ability to: consistently handle date information before, during, and after January 1, 2000, including accepting date input, providing date output, and processing dates; function before, during and after January 1, 2000, without the need for program changes caused by the advent of the new century; properly handle all date related information before and following January 1, 2001, including but not limited to accurate and reliable performance in processing date and date related data, including calculating, comparing and sequencing; properly process any and all date calculations before, on and after the leap year date of February 29, 2000 and store and provide output of date information in way that are unambiguous as to century. Resellers may provide a "pass through warranty" from the manufacturers/software developer, which meets all the warranty requirements by the State, and which shall include all other warranties provided by the manufacturer or software developer. Reseller shall be responsible for warranty assurance, assistance, enforcement and any other actions or remediation, required to satisfy warranty requirements. FORCE MAJEURE Neither party shall be liable for any delays or failures in performance due to circumstances beyond its control. LIMITATION OF REMEDIES Contractor's entire liability and the State's exclusive remedy shall be as follows: In all situations involving performance or non-performance of machines or programming (other than licensed programs) furnished under this Agreement, the State's remedy is (a) the adjustment or repair of the machine or replacement of its parts by Contractor, or at Contractor's option, replacement of the machine or correction of programming errors, or (b) if, after repeated efforts, Contractor is unable to install the machine or a replacement machine, model upgrade or feature in good working order, or to restore it to good working order, or to make programming operate, all as warranted, the State shall be entitled to recover actual damages to the limits set forth in this Special Condition. For any other claim concerning performance or non-performance by Contractor pursuant to, or in any other way related to the subject matter of, this Agreement or any order under this Agreement, the State shall be entitled to recover actual damages to the limits set forth in this Special Condition. 6 If this contract is for purchase of machines, then the following shall apply. Contractor's entire liability for damages to the State for any cause whatsoever, and regardless of form of action, whether in contract or in tort including negligence, shall be limited to the greater of $100,000 or the appropriate price stated herein for the specific machines that caused the damages or that are the subject matter of or are directly related to the cause of action. The foregoing limitation of liability will not apply to (a) the payment of cost and damage awards referred to in the General Condition 14 entitled "Patents and Royalties", or to (b) claims for re-procurement costs or the cost of cover pursuant to Division of Purchasing Rule 60A-1.006(4) entitled "Default", or to (c) claims for personal injury or damage to real or tangible personal property caused by Contractor's negligence or tortious conduct. If this contract is for the purchase of hardware maintenance services, then the following shall apply: Contractor's entire liability and the State's exclusive remedy for damages to the State for any cause whatsoever, and regardless of the form of action, whether in contract or in tort including negligence, shall be limited to actual damages up to the greater of $100,000 or an amount equal to 12 months maintenance charges for the specific machines under this Agreement that caused the damages or that are the subject matter of, or are directly related to, the cause of action. Such maintenance charges will be those in effect for the specific machines when the cause of action arose. The foregoing limitation of liability will not apply to (a) the payment of cost and damage awards referred to in General Condition 14 entitled "Patents and Royalties" or to (b) claims for re-procurement costs or costs to cover pursuant to Division of Purchasing Rule 60A-1.006(4) entitled "Default", or to (c) claims by the State for personal injury or damage to real property or tangible personal property caused by the Contractor's negligence or tortious conduct. If this contract is for purchase of software maintenance services, then the following shall apply: Contractor's entire liability and the State's exclusive remedy for damages to the State for any cause whatsoever, and regardless of the form of action, whether in contract or in tort including negligence, shall be limited to actual damages up to the greater of $100,000 or an amount equal to 12 months maintenance charges for the specific software product under this Agreement that caused the damages or that are the subject matter of, or are directly related to, the cause of action. Such maintenance charges will be those in effect for the specific software product when the cause of action arose. The foregoing limitation of liability will not apply to (a) the payment of cost and damage awards referred to in General Condition 14 entitled "Patents and Royalties", or to (b) claims for re-procurement costs or the cost of cover pursuant to Division of Purchasing Rule 60A-1.006(4) entitled "Default", or to (c) claims by the State for personal injury or damage to real property or tangible personal property caused by Contractor's negligence or tortious conduct. If this contract is for services other than hardware or software maintenance, then the following shall apply: Contractor’s entire liability and the state’s exclusive remedy for damages to the state for any cause whatsoever, and regardless of the form of action, whether in contract or in tort including negligence, shall be limited to actual damages up to the greater of $100,000 or an amount equal to the charges invoiced for the services which are the subject matter of, or are directly related to, the cause of action. The foregoing limitation of liability will not apply to (a) the payment of cost and damage awards referred to in “Patents and Royalties” or to (b) claims for reprocurement costs or costs to cover pursuant to Division of Purchasing Rule 60A-1.006(4) entitled “Default”, or to (c) claims by the Department for personal injury or damage to real property or tangible personal property caused by the Contractor’s negligence or tortious conduct If this contract is for the acquisition of licensed programs, including personal computer licensed programs, then the following shall apply: Contractor's entire liability and the State's exclusive remedy shall be as follows: In all situations involving performance or non-performance of licensed programs furnished under this Agreement, the State's remedy is (1) the correction by the Contractor of licensed program defects, or (2) if, after repeated efforts, the Contractor is unable to make the licensed program operate as warranted, the State shall be entitled to recover actual damages to the limits set forth in this section. 7 For any other claim concerning performance or non-performance by the Contractor pursuant to, or in any way related to, the subject matter of this Agreement the State shall be entitled to recover actual damages to the limits set forth in this section. Contractor's liability for damages to the State for any cause whatsoever, and regardless of the form of action, whether in contract or in tort including negligence, shall be limited to the greater of $100,000 or the one time charges paid for, or any monthly license or initial license charges which would be due for 12 months use of the licensed program that caused the damages or that is the subject matter of, or is directly related to, the cause of action and shall include any initial or process charges paid to the Contractor. This limitation of liability will not apply to (a) the payment of cost and damage awards referred to in General Condition 14 entitled "Patents and Royalties" or to (b) claims for re-procurement costs or the cost of cover pursuant to Division of Purchasing Rule 60A-1.006(4) entitled "Default", or to (c) claims for personal injury or damage to real or tangible personal property caused by the Contractor's negligence or tortious conduct. Contractor shall hold and save the State harmless for any and all suits and judgments against the State for personal injury or damage to real or tangible personal property caused by Contractor's tortious conduct in the performance of this Agreement provided that, (a) the State promptly notifies Contractor in writing of any claim, and (b) Contractor shall be given the opportunity, at its option, to participate and associate with the State in the control, defense and trial of any claims and any related settlement negotiations and, provided further, that with respect to any claim, or portion thereof, for which Contractor agrees at the initiation of such claim that Contractor shall save and hold the State harmless, Contractor shall have the sole control of the defense, trial and any related settlement negotiations, and (c) the State fully cooperates with Contractor in the defense of any claim. In no event, however, will Contractor be liable for (a) any damages caused by the State's failure to perform the State's responsibilities, or for (b) any lost profits or other consequential damages, even if Contractor has been advised of the possibility of such damages, or for (c) any claim against the State by any other party, except as provided in the hold harmless provision of the preceding paragraph of this Special Condition and except as provided in the General Condition entitled "Patents and Royalties", or for (d) any damages caused by performance or non-performance of machines or programming located outside the United States or Puerto Rico. QUALITY ASSURANCE The contractor, during the contract term, upon mutual agreement, will provide reasonable travel and lodging accommodations for one (1) to three (3) government employees to perform an on site inspection of the manufacturing process(es) and review of the manufacturer's product quality control(s) and total quality management programs(s). The contractor will reimburse the State for actual transportation cost, per diem and incidental expenses as provided in Section 112.061, Florida Statutes. It is the State's desire that the contractor provides demonstration of quality control for improvement rather than postproduction detection. VISA ACCEPTANCE The State of Florida has implemented a purchasing card program, using the Visa platform. Vendors may receive payment from state agencies by the purchasing card in the same manner as other Visa purchases. Visa acceptance is mandatory but is not the exclusive method of payment. Please indicate your ability to accept Visa in the space provided on the Ordering Instruction sheet of the bid. RENEWAL Division of Purchasing reserves the option to renew the period of this contract, or any portion thereof, for an additional term not to exceed the original contract period. Renewal of the contract period shall be by mutual agreement in writing. 8 DISTRIBUTION OF CERTIFICATION OF CONTRACT One (1) copy of the Certification of Contract shall be furnished to each contractor as a result of this bid. No additions, deletions or changes of any kind shall be made to this certification by the contractor without prior approval of Division of Purchasing. ORDER OF PRECEDENCE If there is a conflict between the Oracle Inc. Agreement and the provisions of the General and Special Conditions then the General and Special Conditions shall take precedence and govern, except where specifically amended by this Agreement. 9 ORACLE SOFTWARE LICENSE AND SERVICES AGREEMENT This Software License and Services Agreement ("Agreement") is between Oracle Corporation ("Oracle") and the Customer identified below. The terms of this Agreement shall apply to each Program license granted and to all services provided by Oracle under this Agreement, which will be identified on one or more Order Forms. I. DEFINITIONS 1.1. "Program" means the software in object code form distributed by Oracle for which Customer is granted a license pursuant to this Agreement, and the media, Documentation and Updates therefor. 1.2. "Documentation" means the user guides and manuals for installation and use of the Program software. Documentation is provided in whatever form is generally available. 1.3. "Update" means a subsequent release of the Program which Oracle generally makes available for Program licenses at no additional license fee other than media and handling charges, provided Customer has ordered Technical Support for such licenses for the relevant time period. Update shall not include any release, option or future product which Oracle licenses separately. 1.4. "Order Form" means the document in hard copy or electronic form by which Customer orders Program licenses and services, and which is agreed to by the parties. The Order Form shall reference the Effective Date of this Agreement. 1.5. "Designated System" means the computer hardware and operating system designated on the relevant Order Form. 1.6. "Technical Support" means Program support provided under Oracle's policies in effect on the date Technical Support is ordered. 1.7. "Commencement Date" means the date on which the Programs are delivered by Oracle to Customer, or if no delivery is necessary, the Effective Date set forth on the relevant Order Form. 1.8. "Services" means Technical Support, training, or consulting services provided by Oracle to Customer under this Agreement. II. PROGRAM LICENSE 2.1. Rights Granted A. Oracle grants to Customer a nonexclusive license to use the Programs specified on an Order Form under this Agreement as of the Commencement Date, as follows: i. to use the Programs solely for Customer's operations on the Designated System or on a backup system if the Designated System is inoperative, consistent with the use limitations specified or referenced in this Agreement, an Order Form, or the Documentation. Customer may not relicense, rent or lease the Programs or use the Programs for third-party training, commercial time-sharing or service bureau use; 10 ii. to use the Documentation provided with the Programs in support of Customer's authorized use of the Programs; iii. to copy the Programs for archival or backup purposes, and to make a sufficient number of copies for the use specified in the Order Form. All titles, trademarks, and copyright and restricted rights notices shall be reproduced in such copies; iv. to modify the Programs and combine them with other software products; and v. to allow third parties to use the Programs for Customer's operations so long as Customer ensures that use of the Programs is in accordance with the terms of this Agreement. Customer shall not copy or use the Programs (including the Documentation) except as specified m this Agreement or an Order Form. Customer shall have no right to use any other software program that may be delivered with ordered Programs. B. Customer agrees not to cause or permit the reverse engineering, disassembly or decompilation of the Programs, except to the extent required to obtain interoperability with other independently created software or as specified by law. C. Oracle shall retain all title, copyright and other proprietary rights in the Programs. Customer does not acquire any rights, express or implied, in the Programs, other than those specified in this Agreement. 2.2. Transfer and Assignment A. Customer may transfer a Program license within its organization upon notice to Oracle; transfers are subject to the terms and fees specified in Oracle's transfer policy in effect at the time of the transfer. B. Customer may not assign this Agreement or transfer a Program License to a legal entity separate from Customer without the prior written consent of Oracle. Oracle shall not unreasonably withhold or delay such consent. 2.3. Verification At Oracle's written request, not more frequently than annually, Customer shall furnish Oracle with a signed certification verifying that the Programs are being used pursuant to the provisions of this Agreement and applicable Order Forms. Oracle may audit Customers use of the Programs. Any such audit shall be conducted during regular business hours at Customers facilities and shall not unreasonably interfere with Customer's business activities. If an audit reveals that Customer has underpaid fees to Oracle, Customer shall be invoiced for such underpaid fees. Audits shall be conducted no more than once annually. III. TECHNICAL SERVICES 3.1. Technical Support Services Technical Support. services ordered by Customer will be provided under Oracle's Technical Support policies in effect on the date Technical Support is ordered. 3.2. Consulting and Training Services 11 Oracle will provide consulting and training services agreed to by the parties under the terms of this Agreement. All consulting services shall be billed on a time and materials basis unless the parties expressly agree otherwise in writing. 3.3. Incidental Expenses For any on-site services requested by Customer, Customer shall reimburse Oracle for actual, reasonable travel and out-of-pocket expenses incurred. IV. TERM AND TERMINATION 4.1. Term If not otherwise specified on the Order Form, this Agreement and each Program license granted under this Agreement shall continue perpetually unless terminated under this Article IV. 4.2. Termination by Customer Customer may terminate any Program license at any time; however, termination shall not relieve Customer's obligations specified in Section 4.4. 4.3. Termination by Oracle Oracle may terminate this Agreement or any license upon written notice if Customer materially breaches this Agreement and fails to correct the breach within 30 days following written notice specifying the breach. 4.4. Effect of Termination Termination of this Agreement or any license shall not limit either party from pursuing other remedies available to it, including injunctive relief, nor shall such termination relieve Customer's obligation to pay all fees that have accrued or are otherwise owed by Customer under any Order Form. The parties' rights and obligations under Sections 2.1.8, 2.1.C, and 2.2.8, and Articles IV, V, VI and VII shall survive termination of this Agreement. Upon termination, Customer shall cease using, and shall return or destroy, all copies of the applicable Programs. V. INDEMNITY, WARRANTIES, REMEDIES Infringement Indemnity Oracle will defend and indemnify Customer against a claim that the Programs infringe a copyright or patent or other intellectual property right, provided that: (a) Customer notifies Oracle in writing within 30 days of the claim; (b) Oracle has sole control of the defense and all related settlement negotiations; and (c) Customer provides Oracle with the assistance, information and authority necessary to perform Oracle's obligations under this Section. Oracle will reimburse Customer's reasonable out-of-pocket expenses incurred in providing such assistance. Oracle shall have no liability for any claim of infringement based on use of a superseded or altered release of Programs if the infringement would have been avoided by the use of a current unaltered release of the Programs which Oracle provides to Customer. If the Programs are held or are believed by Oracle to infringe, Oracle shall have the option, at its expense, to (a) modify the Programs to be noninfringing; or (b) obtain for Customer a license to continue using the 12 Programs. If it is not commercially reasonable to perform either of the above options, then Oracle may terminate the license for the infringing Programs and refund the license fees paid for those Programs. This Section 5.1 states Oracle's entire liability and Customer's exclusive remedy for infringement. 5.2. Warranties and Disclaimers A. Program Warranty Oracle warrants for a period of one year from the Commencement Date or the date of acceptance of the product that each unmodified Program will perform the functions described in the Documentation. (Rev 27 Oct 00) B. Media Warranty Oracle warrants the tapes, diskettes or other media to be free of defects in materials and workmanship under normal use for 90 days from the Commencement Date. C. Services Warranty Oracle warrants that its Technical Support, training and consulting services will be performed consistent with generally accepted industry standards. This warranty shall be valid for 90 days from performance of service. D. Disclaimers THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Oracle does not warrant that the Programs will operate in combinations other than as specified in the Documentation or that the operation of the Programs will be uninterrupted or error-free. Pre-production releases of Programs and computer-based training products are distributed "AS IS." 5.3. Exclusive Remedies For any breach of the warranties contained in Section 5.2, Customer's exclusive remedy, and Oracle's entire liability, shall be: A. For Programs The correction of Program errors that cause breach of the warranty, or if Oracle is unable to make the Program operate as warranted, Customer shall be entitled to terminate the Program license and recover the fees paid to Oracle for the Program license. B. For Media The replacement of defective media returned within 90 days of the Commencement Date. C. For Services The reperformance of the services, or if Oracle is unable to perform the services as warranted, Customer shall be entitled to recover the fees paid to Oracle for the unsatisfactory services. VI. PAYMENT PROVISIONS 6.1. Invoicing and Payment 13 All fees shall be due and payable 30 days from the invoice date. Customer agrees to pay applicable media and shipping charges. Customer shall issue a purchase order, or alternative document acceptable to Oracle, on or before the Effective Date of the applicable Order Form. 6.2. Taxes The fees listed in this Agreement do not include taxes; if Oracle is required to pay sales, use, property, value-added or other taxes based on the licenses or services granted in this Agreement or on Customer's use of Programs or services, then such taxes shall be billed to and paid by Customer. This Section shall not apply to taxes based on Oracle's income. VII. GENERAL TERMS 7.1. Nondisclosure By virtue of this Agreement, the parties may have access to information that is confidential to one another ("Confidential Information"). Confidential Information shall be limited to the Programs, the terms and pricing under this Agreement, and all information clearly identified as confidential. A party's Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party's lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on disclosure; or (d) is independently developed by the other party. Customer shall not disclose the results of any benchmark tests of the Programs to any third party without Oracle's prior written approval. The parties agree to hold each other's Confidential Information in confidence during the term of this Agreement and for a period of two years after termination of this Agreement. The parties agree, unless required by law, not to make each other's Confidential Information available in any form to any third party for any purpose other than the implementation of this Agreement. Each party agrees to take all reasonable steps to ensure that Confidential Information is not disclosed or distributed by its employees or agents in violation of the terms of this Agreement. 7.2. Governing Law This Agreement, and all matters arising out of or relating to this Agreement, shall be governed by the laws of the State of California. 7.3. Jurisdiction Any legal action or proceeding relating to this Agreement shall be instituted in a state or federal court in San Francisco or San Mateo County, California. Oracle and Customer agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding. 7.4 Notice All notices, including notices of address change, required to be sent hereunder shall be in writing and shall be deemed to have been given when mailed by first class mail to the first address listed in the relevant Order Form (if to Customer) or to the Oracle address on the Order Form (if to Oracle). To expedite order processing, Customer agrees that Oracle may treat documents faxed try Customer to Oracle as original documents; nevertheless, either party may require the other to exchange original signed documents. 14 7.5 Limitation of Liability In no event shall either party be liable for any indirect, Incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by either party or any third party, whether in an action in contract or tort, even if the other party has been advised of the possibility of such damages. Oracle's liability for damages hereunder shall in no event exceed the amount of fees paid by Customer under this Agreement, and if such damages result from Customer's use of the Program or services, such liability shall be limited to fees paid for the relevant Program or services giving rise to the liability. The provisions of this Agreement allocate the risks between Oracle and Customer. Oracle's pricing reflects this allocation of risk and the limitation of liability specified herein. 7.6. Severability If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions of this Agreement will remain in full force. 7.7. Waiver The waiver by either party of any default or breach of this Agreement shall not constitute a waiver of any other or subsequent default or breach. Except for actions for nonpayment or breach of Oracle's proprietary rights in the Programs, no action, regardless of form, arising out of this Agreement may be brought by either party more than two years after the cause of action has accrued. 7.8. Export Administration Customer agrees to comply fully with all relevant export laws and regulations of the United States ("Export Laws") to assure that neither the Programs nor any direct product thereof are (1) exported, directly or indirectly, in violation of Export Laws; or (2) are intended to be used for any purposes prohibited by the Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. 7.9. Entire Agreement This Agreement constitutes the complete agreement between the parties and supersedes all prior or contemporaneous agreements or representations, written or oral, concerning the subject matter of this Agreement. This Agreement may not be modified or amended except in a writing signed by a duly authorized representative of each party; no other act, document, usage or custom shall be deemed to amend or modify this Agreement. It is expressly agreed that the terms of this Agreement and any Order Form shall supersede the terms in any Customer purchase order or other ordering document. This Agreement shall also supersede all terms of any unsigned or "shrinkwrap" license included in any package, media, or electronic version of Oracle-furnished software and any such software shall be licensed under the terms of this Agreement, provided that the use limitations contained in an unsigned ordering document shall be effective for the specified licenses. Executed by Oracle Corporation: John F Zettler Director, Senior Contracts Managers Oracle Service Industries Address: 500 Oracle Parkway, Redwood City, CA 15 AMENDMENT ONE to the AGREEMENT between STATE OF FLORIDA DEPARTMENT OF MANAGEMENT SERVICES and ORACLE CORPORATION This Amendment One hereby amends the Software License and Services Agreement (the "Agreement") between the State of Florida Department of Management Services ("Customer") and Oracle Corporation ("Oracle") with an Effective Date of April 1, 2000 and the attached General Conditions and Special Conditions as follows: 1. Section 2.3, Verification: The third sentence of the second paragraph is hereby revised to read " If an audit reveals that Customer has underpaid fees to Oracle, Customer shall be invoiced for the underpaid fees; such fees shall be based on the Price List." 2. Section 3.2, Consulting and Training Services: Add to the end of the paragraph "Customer in its reasonable discretion may request that Oracle remove a particular consultant or training instructor who is providing services under this Agreement if Customer reasonably believes that such consultant or training instructor is not providing services as warranted and Oracle, after notice, has been unable to resolve performance issues relative to such consultant or training instructor. Customer shall pay the costs of familiarizing the replacement consultant or training instructor with the project and Customer agrees that time deadlines and cost estimates, if any, may require adjustment as a result of replacing a consultant or training instructor." 3. Section 3.3, Incidental Expenses, is revised as following: "For any on-site services requested by Customer, Customer shall reimburse Oracle for reasonable travel and out-of-pocket expenses incurred, subject to the limitations of Florida Statute 112.061, Per Diem and Travel Expenses of Public Officers, Employees, and Authorized Persons." 4. Section 4.2, Termination by Customer, is revised to include the following as the last sentence of the clause: "Except that in the event of such termination by the State for Oracle's material breach, not corrected within 30 days following written notice specifying the breach, Oracle shall be paid for all delivered services and allowable related expenses incurred prior to the date of termination." 4. Section 5.2, Warranties and Disclaimers is revised to include the following sentence: "This does not override any other warranties contained in this contract.' 5. Section 6.1, Invoicing and Payment: The second sentence is hereby deleted and replaced by "All payments shall be subject to the Florida Prompt Payment Act." A fourth sentence is hereby included: "Customer, on a departmental basis, shall have blanket purchase orders in place, or issue individual purchase orders as required, on or before the Effective Date of the applicable Order Form." 6. Section 6.2, Taxes, is revised as follows: "The fees listed in this Agreement do not include taxes. Oracle acknowledges that Customer is exempt from paying taxes. Customer's tax exemption certificate shall be furnished with the relevant Order Form." 16 7. Section 7.1, Nondisclosure, is revised to add the following sentence: "Notwithstanding any terms to the contrary, disclosure of any confidential information received by the customer will be governed by the provisions of the Public Records Act, Chapter 119 Fla Statutes." 8. Section 7.2, Governing Law, is revised as follows: "This Agreement, and all matters arising out of or relating to this Agreement, shall be governed by the laws of the State of Florida." 9. Section 7.3, Jurisdiction. Delete this provision in its entirety. 10. Section 7.7, Waiver. The second sentence is revised as follows: "No action, regardless of form, arising out of this Agreement may be brought by either party after the applicable Florida Statute of Limitations has expired." 11. The following clauses are hereby added to the Agreement: Indemnity Oracle shall defend and indemnify the State of Florida against any liability, damage, or expense which the State of Florida may sustain, incur, or be required to pay, arising out of or in connection with claims for personal, bodily injury or wrongful death or damage to real or tangible personal property resulting from any negligent act or omission of an Oracle employee acting within the scope of his/her employment in the performance of Services under this Agreement while on the State of Florida premises; provided that: (a) Oracle is notified in writing of any claim promptly after the State of Florida becomes aware of it; (b) Oracle has sole control of the defense of such claim and of all negotiations for its settlement or compromise; and (c) The State of Florida gives Oracle information reasonably available and assistance necessary to facilitate the settlement for defense of such claims and, to the extent permitted by law, the State of Florida makes any defenses available to it available to Oracle. Oracle's indemnity obligation under this clause shall be reduced to the extent by which the liability, damage, or expense results from the willful misconduct or the negligent act or omission of an employee(s), agent(s), or subcontractor(s) of the State of Florida, or a third party(ies). For the purpose of this clause, tangible personal property shall not include software, documentation, data, or data files nor shall the indemnity obligation stated in this clause apply to damages incurred by use of any software. Oracle's indemnity obligation, except that for personal bodily injury or wrongful death, shall be limited to the amount of the applicable Order. Oracle shall be entitled to all remedies available under Florida Law. In the event of a conflict between this indemnity provision and Florida Law, Florida Law will govern. Force Majeure Neither party shall be in default or otherwise liable for any delay in or failure of its performance under this Agreement where such delay or failure arises by reason of any act of God, or any government or governmental body, acts of the common enemy, the elements, strikes or labor disputes, or other similar or dissimilar cause beyond the control of such party. 17 10. With respect to the "Surcharge User Fee/Summary of Total Sales" clause of the Special Conditions, Oracle agrees to provide its Sales Summary quarterly, based on contract quarters, and to remit any applicable Surcharge Fee within fifteen (15) days of the close of such quarter. All other terms and conditions remain unchanged. The State of Florida Invitation to Negotiate ("ITN") (PUR7105 Rev.6198) and The State of Florida Special Conditions are hereby incorporated into this Agreement. In the event of conflict between the aforementioned documents and this SLSA, the order of precedence for control shall be as follows: 1. The State of Florida ITN, 2. The State of Florida Special Conditions and 3. The terms and conditions of the SLSA as amended. JOAN M. GEORGE VICE PRESIDENT, LEG ORACLE CORPORATION 18 DISCOUNT AGREEMENT ADDENDUM This Discount Agreement Addendum ("Addendum") shall be governed by the terms of Agreement between the State of Florida ("Customer") and Oracle Corporation ("Oracle") with an Effective Date of April 1, 2000 (the "Agreement"), as amended. 1. Customer may acquire licenses for Programs based on the pricing and terms set forth in Section A or Section B and in the Ordering Procedures herein. 2. The Term of this Addendum shall be three (3) years from the Effective Date. Section A pricing is available only until May 31, 2000. Thereafter, the pricing in Section A shall terminate and Customer may purchase new Program Licenses and related Technical Support from the pricing set forth in Section B. 3. Ordering Procedures 3.1 A "License Set" shall be all licenses under a particular CSI or, in the case of Network Licenses and other multi-server situations, all licenses under the associated CSIs. All licenses in a License Set (including the associated support) must be based on a single pricing structure (i.e., either Section A or Section B). No mixing of pricing structures within a License Set is permitted. 3.2 The following ordering options are available to Customer: 3.2.1 Option #1: Existing License Set acquired utilizing Section A licensing practices with active Support Customer may acquire additional licenses as follows: (a) Place Order Form based on Section A while available(see Term above) (b) Place Order Form based on Section B (must migrate existing licenses as part of that order) Customer may acquire additional support as follows: (a) The Technical Support ordered shall be based on the same Section under which the licenses are acquired. 3.2.2 Option #2: Existing License Set acquired utilizing Section A licensing practices with lapsed Support Reinstate Support based on the prices and terms of Section A Renew Support/Add Licenses using the Option #1 guidelines set forth above. 3.2.3 Option #3: No Existing License Set: Customer may acquire new licenses as follows: (a) Place Order Form based on Section B. (b) Place Order Form based on Section A as available. Customer may acquire support as follows: (a) The Technical Support ordered shall be based on the same Section under which the licenses are acquired. 19 3.2.4 Option #4: Existing License Set acquired utilizing Section B licensing practices with Active Support: Customer may acquire near licenses as follows: (a) Place Order Form based on Section B. Customer may acquire support as follows: (a) The Technical Support ordered shall be based on the same Section under which the licenses are acquired. 3.2.5 Option #5: Existing License Set acquired utilizing Section B licensing practices with Lapsed Support: Reinstate Support based on the prices and terms of Section B Renew Support/Add Licenses using the Option #4 guidelines set forth above. 4. All Florida State governmental entities, political subdivisions and other authorized users of centralized State contracts (hereinafter referred to as "Eligible Users") may, obtain Programs and services through this Addendum. The parties agree that Agencies which have the right to license software hereunder and which have existing agreements with Oracle for the acquisition of Programs and services shall have the right to license additional Programs and purchase Technical Support Services, training and consulting services in accordance with the terms of this Agreement. Each Agency must, however, use either the Agreement or its existing agreement at any given time and not a combination of both. 5. When placing orders under this Addendum, Customer shall reference the State of Florida contract number. SECTION A 1. Customer may acquire Programs and Technical Support based on the terms and pricing set forth in the March 30, 1999 Pricing (as amended in July 1999 attached to Florida State Contract Number 252002971) through May 31, 2000. Thereafter, Customer may only acquire Programs based on Section B hereto. SECTION B 1. In addition to the Definitions set forth in Attachment A hereto, the following terms shall apply: 1.1 "Price List" is defined as Oracle's Pricing at Attachment B hereto. 2. Pricing 2.1 For the duration of the Term of this Addendum, Customer may acquire licenses for Programs appearing on the Price List and available in production release status on Customer computer hardware/operating system combinations as of the Effective Date of this Addendum at the following Program discounts: Transaction Band (Total Fees) Discount from Price List $0-100K 24.625% $100-250K 26.635% 20 $250-735,294 2.2 3. 4. 31.660% Total Fees as described above are equal to List License Fees plus List Support Fees based on Oracle pricing. Technical Support 3.1 For the duration of the Term, Customer may- acquire Technical Support services for Programs as set forth in the Price List at Attachment B hereto. 3.2 A description of Oracle's current Technical Support policies are set forth at http://oracle.conVsupport 3.3 Technical Support services shall be paid annually in arears. Professional Services 4.1 Customer may purchase Oracle Professional Services at the fees set forth below: Sr. Vice President Area Vice President Regional Vice President Sr. Practice Director Sr. Industry Director Practice Director Industry Director Practice Mgr. Industry Mgr. Technical Mgr. Managing Principal Sr. Principal Principal Engineer Sr. Engineer Staff Engineer Associate Engineer Administrative Assistant $402.00 $362.00 $339.00 $323.00 $323.00 $295.00 $295.00 $276.00 $276.00 $276.00 $236.00 $236.00 $205.00 $169.00 $146.00 $106.00 $ 43.00 Services shall be provided only- upon receipt of an Order Form and a mutually agreed upon statement of work. Professional Services shall be equal to the number of hours of service performed multiplied by the applicable rate, plus reasonable travel and living expenses. Customer acknowledges that above Professional Services are offered separately from any Program Licenses acquired under this Addendum. Customer understands that it has the right to acquire said Program licenses without acquiring Professional Services, and may acquire Professional Services without acquiring Program licenses. Education 5.1 For the duration of the Term, Customer may purchase Oracle education units at a price of $325 per Education Unit. 21 Attachment A Definitions DEFINITIONS AND GENERAL LICENSING RULES To fully understand your license grant, you need to review the definition for both the user metric and term designation which are listed below. Named User - Single Server: is defined as an individual authorized by the Customer to use the Programs which are installed on a single server, regardless of whether the individual is actively using the Program(s) at any given time. Named User - Multi Sen-er: is defined as an individual authorized by the Customer to use the Programs which are installed on multiple servers, regardless of whether the individual is actively using the Program(s) at any given time. Power Unit - Intel: is defined as one hMz of power in each Intel/CISC or Intel/CISC compatible processor on which the Programs are run. The total number of Power Units - Intel is determined by adding together the number of MHz in all such processors. Power Unit - RISC: is defined as one MHz of power in each RISC or RISC equivalent processor (including Intel/RISC) on which the Programs are run. The total number of Power Units - RISC is determined by adding together the number of MHz in all such processors. Entry: is defined as a unique item (e.g., object, person, entity or item of information) stored within the Program(s). Replicated entries stored within the Program on multiple servers are counted as a single entry. Suite: is defined as all the functional software components described in the product documentation. Computer or Workstation: is defined as the computer on which the Program(s) is installed and running. A Computer or Workstation license allows the Customer to use the licensed Program on a single specified computer. Read-Only User: is defined as an individual authorized by the Customer to run only queries or reports against Oracle Application Programs for which they have Read-Only User licenses. Module: is defined as each production database running the Program(s). 50M Bills Presented: is defined as 50 mullion bills or invoices delivered, presented and/or posted via the Internet using the Program. 500K Bills Paid: is defined as payment or payment authorization of 500 thousand bills via the Internet using the Program. Cost of Goods Sold: is defined as the total cost of inventory that a company has sold during their fiscal year. If Cost of Goods Sold is unknown to the Customer then Cost of Goods Sold shall equal 75% of total company revenue. Person: is defined as the profile for each individual actively managed by the Programs. Thus includes, but is not limited to, Customer employees, contractors and retirees. 22 Paid Person: is defined as an individual whose payment or payment calculations are generated by the Programs. The term Paid Person includes, but is not limited to, Customer employees, contractors, retirees, and other employees covered by workers compensation laws or regulations. Trainee: is defined as an employee, contractor, student or other person who is being trained. Employee: is defined as an active employee of Customer (note: The value of these applications is determined by the size of the active employee population and not the number of actual users. Therefore, all active employees of Customer must be included when licensing these applications.) Call Center Employee: is defined as the number of employees and contractors in the Customer's call center. (note: The value of this application is determined by the size of the call center employee and contractor population and not the number of actual users. Therefore, all call center employees and contractors of Customer must be included when licensing these applications.) Target: is defined as a customer or prospect being targeted by the Customer at least once in a 12-month period through any marketing activity. Compensated Individual: is defined as an individual whose compensation or compensation calculations are generated by the Programs. The term Compensated Individual includes, but is not limited to, Customer employees, contractors, retirees, and any other Person. Field Technician: is defined as an engineer, technician, representative, or other Person who is dispatched using the Programs. TERM DESIGNATION If your Program License does not specify a term, the Program license is perpetual and shall continue unless terminated as otherwise provided in the Agreement. 4 Year Term: A Program license specifying a 4 Year Term shall commence on the Effective Date of the order and shall continue for a period of 4 years. At the end of the 4 Year Term, the Program license shall terminate automatically. 2 Year Term: A Program license specifying a 2 Year Term shall commence on the Effective Date of the order and shall continue for a period of 2 years. At the end of the 2 Year Term, the Program license shall terminate automatically. LICENSING RULES You are responsible for ensuring that the following user minimums are maintained per product: Program Minimum for Named User - Single Server or Named User - Multi Server Oracle 8i Enterprise Edition 1 Named User per every 20 Power Units Rdb Enterprise Edition CODASYL DBMS Application Server Standard Edition 23 Application Server Enterprise Edition Trusted Oracle Enterprise Edition Forms Server Report Server Email Server Message Broker Business Components for Java You are responsible for ensuring that the following restrictions are not violated: • Oracle8i Standard Edition & Rdb Standard Edition are restricted to certain hardware models. Check vviN,Nv.oracle.com/database/availability for the approved models. • The number of database option licenses must match the number of database licenses on each computer on which they are installed. Exception: the number of WebDB Standard Edition or WebDB Enterprise Edition licenses do not need to match the number of database licenses. • Data Mart Suite and Data Mart Suite. Sales & Marketing are limited to computers with a maximum of 4 processors. 24 ORACLE CORPORATION PRICE SHEET TO VIEW PRICING CLICK ON THE FOLLOWING LINK: http://oai.oracle.com:8080/florida/florida.home 25 ORACLE ORDERING INSTRUCTIONS NOTE: ALL ORDERS SHOULD BE DIRECTED TO: SPURS VENDOR NUMBER: F94-2871189-004 VENDOR: Oracle Corporation STREET ADDRESS OR P.O. BOX: 2858 Remington Green Circle, Ste. 101 CITY, STATE, ZIP: Tallahassee, FL 32308 TELEPHONE: 850-422-0771 TOLL FREE NO.: ORDERING FAX NO.: 850-383-0221 REMIT ADDRESS: P.O. Box 71028 CITY, STATE, ZIP: Chicago, IL 60694-1028 WILL ACCEPT THE VISA CARD PRODUCT INFORMATION: DIRECT INQUIRY TO: NAME AND TITLE: Andrew P. Dwork, Marketing Manager, Oracle Gov't. ADDRESS: 2858 Remington Green Circle, Ste. 101 CITY, STATE, ZIP: Tallahassee, FL 32308 TELEPHONE: 850-422-0771 FAX NO.: CELL: 850-933-3713 850-383-0221 URL HOME PAGE ADDRESS: http://osi.oracle.com/pls/florida/florida.home ELECTRONIC MAIL ADDRESS: andy.dwork@oracle.com 26 ORACLE AUTHORIZED RESELLERS Hayes Computer (M) 1355 Thomas Drive Tallahassee, FL 32312 Phone: 850-297-0551, ext. 111 800-825-9390 850-297-0644 fax Email: kmartinoff@hcs.net SPURS#: F593633709-001 (Rev 4 Oct 00) nTier Solutions, Inc. (M) 227 NE 17th Street Del Ray Beach, FL 33444 Phone: 561-330-8583 FAX: 561-330-7244 Contact: Jean Wyatt-Filer Eamil: Sales@Ntier-Inc.com SPURS#: F651121584001 (New 13 Mar 02) 27