North Country Organics – Business Plan 1.0 Introduction 54 North Agri-Foods, Tisdale, SK. 54 North Agri-Foods is made up of two Saskatchewan farm families looking at a ways to diversify or create supplemental income for their families. 54 North Agri-Foods is looking at developing an organic product that can be manufactured in the Tisdale district. To help answer some of 54 North Agri-Foods questions, we have developed a business plan for an organic cracker facility. Over the past several years decreasing grain prices, along with unpredictable weather on the prairies have left farms wondering what they can do to generate alternative income for their families. By diversifying the farming operation with another source of income, 54 North Agri-Foods believes that they can surpass these tough times on the farm. By creating an alternative business along side the farm, they feel they would not have to worry about unpredictable farming situations on the prairies. 54 North Agri-Foods feels that there is an increasing market for organic foods. In studies conducted over the past several years, organic food consumption is increasing at a rate of about 20% per year. From this 20% growth, studies show that 1% of all consumers by organically grown products at least once a week. Considering the number of people in North America, this could be a so-called gold mine for anybody interesting in taking the risk of setting themselves up in an organic processing business. 1.1 Current Study Objectives The goal set out by the 54 North Agri-Food Company is to subsidize their prairie farm by setting up an organic manufacturing facility. This project will attempt to develop a business plan for an organic cracker facility. With in-depth research of the exact target Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 1 North Country Organics – Business Plan market for organic crackers, we hope to prove that it is feasible to start up your own facility in Saskatchewan and tap the organic marketplace. The idea behind the facility is to take organic flour product and turn it into and end product, which will be marketed towards the niche organic markets of California. Goal: To determine the feasibility of, and complete a business plan for an organic cracker facility situated in Tisdale, Saskatchewan. Objectives: 1) To establish an operations plan for a organic cracker facility; 2) To establish a human resource plan which covers all employment needed for the facility to function sufficiently; 3) To establish a marketing plan which deals with product, place, promotion, and price; and 4) To establish a financial plan to anticipate financing, costs, risk analysis, and economic returns (IRR and ERR) over the next ten years. Throughout this plan, the name North Country Organics is used in place of 54 North Agri-Foods. This name change was suggested for marketing purposes to better position the company in the organic foods market. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 2 North Country Organics – Business Plan 2.0 Industry Overview 2.1 Organic Industry in North America The idea of organic food consumption has been around for many decades. As populations grow in North America, so does the idea of being a health conscious consumer. Therefore the organic food industry is increasing in popularity across North America. “The organic market is growing at an impressive rate. Retail sales in the United States are expected to top $20 billion by 2005, up from just $1 billion in 1990. Organic food sales have grown a whopping 20% per year during the past 10 years, compared to 1% per year for the food industry overall,” (All things Organic 2002). Consumer demand for organically produced food is on the rise and provides new market opportunities for farmers and businesses around the world, according to a new report from the United Nations Food and Agriculture Organization (FAO). 2.2 The Culture We have seen that a large number of North Americans have been becoming deeply interested in their health and wellness. " This yearning expresses itself in new attitudes, changing behaviors and a deeper appreciation for the importance of nutrition, exercise, community involvement, nature, spiritual practice, femininity and ecological health,"(The Hartman Group). This type of cultural change has a large affect on the baby boomer generation. As this generation has moved into their middle age they have become more interested in preventing health problems through healthier foods. Cultural values are changing in society today. Cultural values are evolving to emphasize health, nature, community, and spirituality. Therefore from a cultural prospective the demand for natural and organic foods is on the rise. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 3 North Country Organics – Business Plan 2.3 The Market Based on ten years of consumer and trade research, The Hartman Group has determined that the "natural" or "green" consumer is now mainstream. This shows that buying organic food is not just a fad but it is an indicator of deep-rooted cultural and lifestyle changes occurring in North American culture. Billions (US$) Figure 1. Growth in the Natural Food Products Industry 16 14 12 10 8 6 4 2 0 1990 1991 1992 1993 1994 1995 1996 1997 Years Natural Product Sales Source: The Hartman Group Figure 1 represents the large increase in the demand for natural products across America. From this figure it is safe to say that the demand for organic products has the same upward slope and this is simply because society is shopping and eating healthier. It is evident that natural and organic products are now available is just about very conventional retail store including pharmacies and supermarkets, this is because there is a large demand and profitability of organic foods. This large rise in the demand also comes from the differentiation in the products offered. Now there are more products with better quality and reduced prices therefore we can say that the market and or industry is developing. The bottom line is that the industry is growing at a rapid pace, therefore it is a good business decision to try and access this market. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 4 North Country Organics – Business Plan 3.0 Operations Plan 3.1 Cracker Production North Country Organics will be marketing whole-wheat organic crackers produced by a highly automated biscuit manufacturing line. The operating schedule in year 1 will be a 10-hour per day, 4-day workweek. To produce enough units to meet the estimated sales level of year one, the plant would operate ten months of the year. The maximum capacity of the plant is approximately 3 million boxes per year. This is well above the year one sales figure of 864,000 units, leaving room for rapid market expansion. 3.2 Product Composition The crackers are composed of organic soft white wheat flour, baking powder, salt, canola oil, and water. Each finished unit is a tin box containing two plastic sheaths filled with 350 grams of organic, whole-wheat crackers. 3.3 Ingredient Receiving and Handling On an average manufacturing day 5230 units will be produced. This is based on a tenhour working day with the manufacturing line being in operation for 80% of that time, while the remaining 20% of the time is used for cleaning and maintenance. Operating at this pace on a 4-day week, monthly output will be approximately 91,000 boxes per month. To operate on this monthly schedule, ingredient requirements will be approximately 20 tonnes of flour, 16-25kg bags of baking powder, 13-25kg bags of salt and 4 tonnes of canola oil. Water is also needed in the process, which will be supplied by wells on site. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 5 North Country Organics – Business Plan All flour is milled by organic soft white wheat. It is sourced in bulk form from Hayhoe Mills Ltd. in Woodbridge Ontario and will be delivered by Super-B truck every 29 days. The flour will be stored in a 50 tonne epoxy coated steel bin. Salt and baking powder are purchased from Dawn Foods (Saskatoon) by the pallet, which contains 36-25kg bags. One pallet of baking powder will be delivered every 67 days and one pallet of salt every 85 days. Baking powder and salt will be stored in raw ingredients inventory. Refined canola oil is purchased from ADM Agri-Industries in Lloydminster, Alberta. Oil will be delivered by bulk truck every 56 days and stored in a 2000-gallon stainless steel tank. 3.4 Production Process The cracker production process involves a highly automated manufacturing line composed of multiple pieces of machinery (summarized in Figure 2 below). There are four main steps in the production process including fermentation and mixing, forming, baking, and product handling. Ingredients Mixer Dough Feeder Laminator Salt Sprinkler Finished Product Rotary Cutter Packager Stacker Gauge Rolls Cooling Conveyer Oil Sprayer Oven Panner Web Figure 2. Cracker Manufacturing Process Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 6 North Country Organics – Business Plan 3.4.1 Mixing and Fermentation The first step in the mixing process involves the flour, baking powder, salt, a portion of the canola oil, and water being dumped into the mixer. Flour is put in first, filling the mixer up to a pre-specified level. Salt and baking powder are each weighed and added into the mixture. Part of the canola oil is metered out of its storage tank and pumped into the blend. The latter part of the oil will be sprayed directly on the baked crackers near the end of the process. Finally, water is metered out of its storage tank and pumped into the dough mixer. Two members of the production staff will perform ingredient handling. After the initial mixing step the remainder of the process is automated. The ingredients are mixed in the single blade high-speed mixer (Figure 3) then fed through the dough feeder to the beginning of the forming process. Figure 3. Dough Mixer Source: New Era Machines Figure 4. Dough Laminator Source: New Era Machines 3.4.2 Forming The wet dough mixture is received from the dough feeder and sent through the dough laminator (Figure 4). The dough laminator essentially receives the raw dough and flattens it into a homogenous sheet. From here the dough is sent through gauge rolls which reduce the thickness of the continuous dough sheet to a specified size. Following this step, the continuous sheet of dough will pass through the salt sprinkler (Figure 5) where salt will Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 7 North Country Organics – Business Plan be sprinkled on the top of the sheet. After being salted, the sheet of dough proceeds through the rotary cutter (Figure 6) where the sheet is cut into individual crackers. Figure 5. Salt Sprinkler Source: New Era Machines Figure 6. Rotary Cutter Source: New Era Machines 3.4.3 Baking and Oiling Following the rotary cutter, the panner web transfers the cut dough pieces onto the oven belt. The raw crackers then pass through a gas fired tunnel oven (Figure 7) where they are baked, losing approximately 27%1 of their original raw weight. The stripper unit immediately receives the baked crackers from the oven and sends them into the oil sprayer (Figure 8) where each cracker is sprayed with a fine mist of canola oil. At this point the crackers are still very hot and require about two and half minutes of natural cooling. To do this, the hot crackers exit the oil sprayer and enter the cooling conveyer system. This system is simply a long belt that transports the cooling crackers to the stacker. 1 In conversation with Connie Perron, Department of Applied Microbiology and Food Science University Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 8 North Country Organics – Business Plan Figure 7. Gas Fired Tunnel Oven Source: A.R. Enterprises Figure 8. Oil Spray Machine Source: New Era Machines 3.4.4 Product Handling The stacking machine (Figure 9) collects crackers from the cooling conveyer, forms them into rows and places them into stacks. The stacks then move into the cracker-packaging machine (Figure 10), which seals the desired length of crackers in a plastic wrapper. Two plastic sleeves of crackers will then be put in each tin box, put in cases, and stacked on pallets. From here the pallets will be transported by forklift to finished goods inventory storage. Three members of the production staff will oversee packaging and storage. Figure 9. Stacking Machine Source: New Era Machines Figure 10. Packaging Machine Source: New Era Machines Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 9 North Country Organics – Business Plan 3.5 Shipping Operating on the 10-hour day, 4-day workweek, the plant will produce approximately one semi load of product every two weeks. If the cracker market experienced continuous demand, a load would be shipped every two weeks. Since market demand will probably not occur in this continuous fashion, the plant production schedule will have to operate accordingly. If a slump in demand is experienced, plant shutdown will be mandatory until demand picks back up. If there is a sudden increase in demand, production can be increased 8 to as many as rapidly. This would be done by increasing the number of production hours in a day from 8, to as many as 22. Operating days in the week can be picked up from 4 to 7. Input suppliers were re-assuring that there would be ample supplies available, so ingredient requirements would not be a problem. The high output nature of cracker production gives the firm the opportunity to maintain a relatively low amount of finished goods inventory. North Country Organics major market is California, with the San Francisco Bay area being the main target. The distance from Tisdale to San Francisco is 2,067 kilometers. Although this is a rather long distance, freight costs per unit are calculated to be approximately $0.092 per unit. This low freight cost is due to the competitive nature of the trucking industry and back-haul availability to California. Much of Saskatchewan’s fresh produce consumption is delivered by truck from California. This enables the firm to access economical back-haul rates and be able to depend on truck availability. 2 Based on $1.57 a loaded kilometer Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 10 North Country Organics – Business Plan 3.6 Land and Utilities 3.6.1 Land Purchase The plant will be situated 2.5 miles north of Tisdale SK on Highway 35. 12 acres will be purchased for $10,250. The site was chosen because of the company’s current location, as well it is situated directly adjacent to a well-maintained highway. 3.6.2 Electricity Installation and Consumption Electricity is a major factor in the cracker production process. All electrical installation costs are included in the cost of the building. The cracker manufacturing equipment accounts for approximately 95% of the annual electricity bill which totals $105,1153 in year one of operation. 3.6.3 Natural Gas Installation and Consumption Natural gas installation accounts for $12,5004 of the total building cost. Natural gas is used to heat the buildings and bake the crackers in the gas-fired oven. The oven consumes approximately 65% of the gas usage in year 1. 3.6.4 Water System The plant’s water consumption in year 1 is approximately 35,000 gallons, which includes both office use and ingredient requirement. The water will be supplied by an on-site well, or in the event of a dry well can be trucked in. Water is purified through a reverse osmosis machine and stored in a 454-gallon water tank. 3 4 Sask Power, based on machinery specifications provided by APV Baker Sask Energy, based on specifications provided by APV Baker Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 11 North Country Organics – Business Plan 3.7 Project Development 3.7.1 Building Site Plan Loading Docks H I G H W A Y Office Production Plant 35 Parking Flour Storage Figure 11. Proposed Site Plan 3.7.2 Building Costs The production building is 120 feet long, 40 feet wide, and 20 feet tall (4800 square feet). The long and narrow shape of the building is due to the nature of the cracker manufacturing equipment housed inside. It is an insulated steel structure building fully finished with electricity installation and natural gas heating. An office building is Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 12 North Country Organics – Business Plan attached to the side of the main production building. The fully finished office building is 60 feet long, 30 feet wide, and 10 feet tall (1800 square feet). Total cost of the buildings is $372,9655. Approximately 60% of this cost is for the production building, with the remaining 40% for the office. 3.7.3 Building Floor Plan 10 1 Main Entrance 2 8 9 0 3 5 4 0) 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) Reception/clerical assistant Washroom President Account Manager Marketing Manager Lounge Flour storage bin Production line Packaging line Cracker storage Loading docks Water tank Ingredient storage (with oil tank) 13) Shop/misc 14) Plant Manager 15) Water distiller 7 14 13 15 12 11 6 Figure 12. Proposed Floor Plan 5 Graham Construction, Saskatoon SK Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 13 North Country Organics – Business Plan 3.8 Equipment 3.8.1 Cracker Manufacturing Equipment Cracker production is a rather concentrated industry with a few large players providing most of the output. This has caused cracker-manufacturing equipment to become bigger to suit the needs of its customers. The capacity of new equipment can be quite over whelming to a new entrant. Our firm selected smaller scale, commercial classed equipment, which still exceeds our initial required capacity. Commercial classed equipment is generally regarded as automated, minimal labour input machinery6. Having room for extra capacity allows the firm room for rapid market growth and to practice minimum inventory management. The cost of new cracker manufacturing equipment can be very costly; therefore a used line of equipment was sourced for an approximate value of $894,0007. 3.8.2 Additional Equipment Equipment requirements for the rest of operations are relatively small after the purchase of the cracker manufacturing equipment. The packaging machine described in section 3.44 will have an approximate cost of $50,000. Bulk ingredient storage equipment includes the flour storage bin with an approximate cost of $90008, and a canola oil storage tank with an approximate cost of $72009. The water supply system, which is composed of a well, reverse osmosis water purifier, and a 424-gallon tank, will have a total cost of approximately $8,80010. A used tractor to perform yard maintenance is valued at a cost of $14,00011. This tractor includes a mower and blade, which will mow grass in the summer and clear roads of snow in the winter. A forklift is required to move 6 In conversation with Mike Whaley, Biscuit Equipment, Inc. Biscuit Equipment Inc., Ellerslie, Georgia 8 Flaman Sales Ltd., Saskatoon, SK 9 Nelson Machinery and Equipment Ltd., Vancouver BC 10 Waterworld, Wadena SK; Flaman Sales Ltd., Saskatoon, SK 11 Jay-Dee Equipment, Swift Current, SK. 7 Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 14 North Country Organics – Business Plan pallets of finished product from the end of the packaging line to finished goods storage. It would also be used in unloading shipments of baking powder and salt, and to load trucks with finished product. An electric forklift, with a cost of $9,50012, was selected in order to keep low emissions in the production plant. Office equipment including computers, computer hardware and software, fax machinephotocopier-printer, filing cabinets, desks, and chairs were estimated at a total cost of $28,00013 The entire equipment requirements for operations are summarized in Table 1 below. Table 1. Estimated Cost of Equipment Type of Equipment Estimated Cost Mixer Dough Feeder Laminator Gauge Rolls Salt Sprinkler Rotary Cutter 893,550 Panner Web Oven Oil Sprayer Cooling Conveyer Stacker Packaging Machine 45,000 Reverse Osmosis 8,000 Water Tank (424 gal) 800 Oil Tank (2000 gallons) 7,200 Flour Bin (50 tonne) 8,850 Forklift 9,500 Yard Tractor 14,000 Office Equipment 28,000 Total Equipment Cost 1,014,900 12 13 Liftway Material Handling Solutions, Brantford ON Office Depot, Saskatoon SK and Staples, Saskatoon SK Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 15 North Country Organics – Business Plan 3.9 Cost of Goods Manufactured The cost of goods manufactured is the total cost for of all direct inputs used in the cracker production process. These costs include direct materials used (flour, canola oil, salt, baking powder, and packaging), direct labour used (production staff), and manufacturing overhead (utilities). These costs for the first six years of operations are illustrated in Table 2. Table 2. Cost of Goods Manufactured Direct Materials Used Direct Labour Used Manufacturing Overhead Cost of Goods Manufactured 2003 625,492 173,937 268,565 1,067,994 2004 672,404 178,286 373,923 1,224,612 2005 722,834 182,743 347,258 1,252,835 2006 777,047 187,312 328,802 1,293,160 2007 835,325 191,994 317,189 1,344,509 3.10 Operating Expenses Operating expenses for the business include all other costs not included in the cost of goods manufactured. All operating expenses for the first six years of operations are summarized in table 3.3. Table 3. Operating Expenses Expenses 2003 Communications 14,500 Salaries (SG &A) 353,700 Benefits (SG &A) 34,592 Start up Expense 40,000 Marketing Expenses 1,592,607 Broker/Importer 199,076 Shelf Space charge 96,000 Office Expenses 2,500 Transportation Costs 73,440 Interest - LT Debt 56,000 Total Expenses 2,462,414 2004 15,588 362,543 35,457 1,672,237 209,030 98,400 2,688 79,040 52,134 2,527,115 2005 16,757 371,606 36,343 1,755,849 219,481 100,860 2,889 82,992 47,959 2,634,736 2006 18,013 380,896 37,252 1,843,641 230,455 103,382 3,106 87,141 43,451 2,747,337 Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 2007 2008 19,364 20,817 390,419 400,179 38,183 39,138 1,935,823 2,195,224 241,978 274,403 105,966 108,615 3,339 3,589 91,498 96,073 38,581 33,322 2,865,151 3,171,359 16 2008 897,975 196,794 311,340 1,406,109 North Country Organics – Business Plan 3.11 Summary of Capital Budget The total capital cost of the operation including land, buildings, and equipment is $1,448,115. The capital budget is summarized in table 3.4. Table 4. Capital Budget Land Buildings 10,250 372,965 Equipment 1,064,900 Total Capital Cost 1,448,115 Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 17 North Country Organics – Business Plan 4.0 Marketing Plan 4.1 Mission Statement Our mission at North Country Organics is to produce an organic alternative to fatty snacks. O will enter the market with a lot of marketing and slowly evolve as the premium organic cracker on the shelf. Our product will be known for it’s taste, it’s healthiness, and it’s prestige. Our product will fit the brand we develop from marketing activities. 4.2 Marketing Objectives Three key marketing objectives are: To develop markets for an organic cracker in California To build a prestigious brand that will be recognized by a loyal customer base To expand our production and our marketing base as the organic market grows Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 18 North Country Organics – Business Plan 4.3 Situation Analysis Table 5. SWOT Analysis Strengths Premium Canadian organic product Low input costs Differentiated packaging Few employees Location (cheap land & labour) Educated employees Competitive price Opportunities Low transportation cost Low competition Relatively new market Opportunity for product expansion to fit clients needs Opportunities to enter new markets Weaknesses High start up costs Finding investment funding Location (distant from market) Customs paperwork High non-organic competition Threats Amount of organic flour available Other companies may enter Truckers go on strike Vulnerable to recession Strong substitute brands Other companies may expand 4.3.1 Strengths A good strength of the firm is low input cost is the low cost. Since the crackers are made on an automated manufacturing line, the plant can operate with few employees. With fewer employees labour cost will be low, which is very beneficial to the firm in the long run. Given the plant location, labour and land costs are cheaper than setting up operations in California. The last strength of the firm is the potential to increase production. The cracker production facility is not running at full capacity and therefore there is potential to increase production with larger demand. The facility is set to hold enough raw materials for a two-month period of production. The final product is priced lower than the direct competition. This is a good strength, helping to establish the product in a new market. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 19 North Country Organics – Business Plan 4.3.2 Weaknesses The major weakness of the firm is the amount of start up cost required. Equipment will cost $1,075,150 to purchase. The building and facilities will cost $372,965, which includes utilities and hook-ups. The total capital required to get the business started will cost $1,448,115. This is a high start up cost and it may be difficult to raise sufficient financing. This brings up another weakness of finding investors. It may be difficult to find investors in Saskatchewan for a product selling in California. Since this is a newer market, potential shareholders may perceive substantial risk and therefore be hesitant to invest. Although the firms distance from market is somewhat of a weakness the low freight-cost per unit helps offset it. 4.3.3 Opportunities Although there is already some direct competition, the organic cracker market is relatively new. The organic food market is growing at a rate of 20-24%, which means are business has a great opportunity to expand with the market growth. This rapidly growing market, along with the fact that our target market population is growing, justifies our operation size and lend the opportunity to meet retail demand. There is also an opportunity to expand our product line into markets that already exist. Examples of these products are different flavours of organic crackers, and organic baby food crackers. These markets are also relatively new, giving North Country Organics the opportunity for successful market penetration. 4.3.4 Threats There is a small threat of an organic flour shortage. Flour made from organic soft white wheat is imported from Ontario, and in the event of a major shortage, the firm would have to find an alternative source. This is a small threat because the amount of flour needed is very small at 240 tonnes per year. There is also a threat is of substitution. There are some very well established non-organic crackers companies in the market. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 20 North Country Organics – Business Plan Even though they do not currently produce an organic cracker they could produce them much cheaper than us if they opted to enter the market. This is due to the large economies of scale they would realize, and the fact that they already have a recognized national brand. Another threat is that our product is vulnerable to recession. This means that if the economy is in a downward spiral our product, a premium priced organic cracker, could be substituted for a cheaper non-organic cracker. 4.4 Competition Competition in the organic cracker market is minimal because the market is relatively new. The main competition in California is Devonsheer Organic Crackers. They are based out of Ventura California, which is a huge marketing advantage for them. A box of Devonsheer Organic Crackers is $6.99 a box in U.S. dollars. This is considerably higher then what we will sell a box for. Another organic cracker company is Basca Organic Crackers. Basca makes a cracker similar to a Ritz cracker. It sells a box for $5.00 a box in U.S. funds. Other companies, which are not organic but create huge competition are, Nabisco (Triscuit’s, Ritz) and Breton Wheat Crackers. These companies have very well established brands and hold a large portion of the market share. Although these companies are not organic, they can be easily substituted for our product.4.5 Customers: Market Definition and Segmentation 4.5 Target Customer Active and health-conscience individuals represent the organic consumer base. The customer whom we will target for our marketing strategy is a health conscience consumer. Since our product is a premium product it is priced higher then ordinary, nonorganic, crackers. With that, our target base is the customer who is in the high-income bracket. These customers are willing to pay a premium price for a product that does not give up taste as it increases in health. The market segment will include the post secondary education students up to the adults in a professional occupation. The range in Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 21 North Country Organics – Business Plan age will vary from 22 years old to around 55. Included in the young adult segment are young adults with families. Parents tend to be more health conscience then single adults. Another segment is the older citizens who are very health conscience and shop organically regularly. 4.6 Product Our physical product is an organic whole-wheat cracker. This product is made up of the following ingredients: organic flour salt baking powder canola oil water The product we are selling is not just a cracker, as it includes many intangible characteristics. The crackers are packaged in an elegant tin box that represents prestige and wealth. To catch the eye there will be a colorful design that covers the box. A farmyard with a wheat field will make up the design. The tin box is a marketing technique we believe can influence the decision of a customer between our product and another. Although the packaging is far more expensive then the cardboard box we believe as a new company we needed something to give us the edge over other premium crackers. The idea behind the tin box is that it will be kept at home and used for decoration to store other things after the crackers are gone. This is in house advertising without an expense to us. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 22 North Country Organics – Business Plan 4.7 Sales and Profit Objectives 4.7.1 Sales Objectives Our sales objective is to sell our product into California. The transportation costs are not high because of the back hauls that other grocery store trucks are making to California. The organic crackers will be sold through the Whole Foods organic food market chain. The first year of production we have a sales target of 864,000 boxes of crackers. We plan on increasing our sales by 5% each year. We believe that this is possible because the organic market growth in United States is expected to be steady at 20-24% for the next five years14. 4.7.2 Profit Objectives The objective of our company is to generate a profit. The return on investment should be high because it is high risk. Thus our profits should be greater then the opportunity cost of using our money in other investments. Our net earnings in the first year are $360,179 and increase steadily each of the following years. 4.8 Channels of Distribution In the food business it would be most desirable for the product to go from the producer to the retailer without a broker. In our situation it would be very difficult not to use a broker because of the location of the factory and our market. The broker will handle all importer/exporter-related issues and paperwork. They will also provide warehouse storage in California, which will secure the cracker supply chain in the event of transportation problems. The crackers are product will produced in Tisdale, SK and shipped to California by truck. These semis will be back hauls from large chain grocers 14 U.S. Organic Information Standards, U.S. Embassy Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 23 North Country Organics – Business Plan transporting product from California to Saskatchewan. The consumer will then purchase the product from the super market. 4.9 Pricing Our product is a classic example of a differentiated product commanding a premium price. Our product will come in a 350-gram box. North Country Organics will sell the product to the super market for $2.99 US dollars. The super market would mark up the price 50%15. The consumer would then pay $4.49 USD for a box of crackers. The amount we would receive is $2.99 USD which converts to $4.61 CDN (FOB California). Approximately $0.08 CDN will be subtracted for freight, giving a wholesale price of $4.53 FOB Tisdale. In the year 2008 we will increase the price by 8%. Our policy is not to increase price until we have a well-established brand. We believe by the year 2008 our brand will be well established and we can increase our price to $4.98 Canadian dollars from $4.61. The primary reason for the price increase is to compensate for our expenses that have been increasing due to inflation. 4.10 Place Our geographical target markets are mainly the Southwestern United States coastal areas. The area from San Diego up to San Francisco accounts for the majority of California’s population. The California population represents one of the world’s largest, most diverse populations. With over 34 million people living in the state, the opportunity to market a high volume of product is very evident. With the nature of our enterprises high output equipment, this is an ideal market for us. Without the California market it would be very difficult for our firm to market our entire production and realize the economies of scale that are possible in our operation. Within the California market we will focus our resources on the San Francisco Bay area. This area, which houses over 12 million people, is the geographical area that best represents our targeted customer. 15 Whole Food Market Inc., Austin TX Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 24 North Country Organics – Business Plan Initially, one might think that it is not economical to produce something in northwestern Saskatchewan and ship it to southern California, but after conducting logistical research it has been found otherwise. A useful part of today’s food industry is the fact that countless freightliners bring fresh produce up to Saskatchewan and return back to their origin empty. This current situation allows us to take advantage of the competitive nature of the trucking industry and get lower cost “back haul” rates to California. With the size of today’s’ freight liners, we will be able to fit tens of thousands of units on a single truck, resulting in a very low freight cost per unit. After assessing our estimated production, it became evident we will need a major grocery retailing chain to sell our products. Our targeted grocer is Whole Foods Market who is the largest retailer of natural and organic foods in California. Whole Foods is exactly the type of retailer we need to make our venture feasible. Whole Foods is a supermarket of natural and organic specialty foods that sell at premium prices. Whole Foods operates over 120 stores in the United States, with a very large proportion of those being located in our target market area. Having Whole Foods as our main grocer would make many aspects of our business much more efficient. By simply having our product placed on the shelf, we are marketing it as a premium product. 4.11 Promotion Table 6. Marketing Costs Marketing Activities Website Brochures Free products and coupon discounts Telephone Magazine Advertising Convention and trade shows (includes materials and travel) Marketing Agency Budget Total Year 1 cost $37,500 $10,477 $404,227 $1,057 $172,760 $60,300 $906,286 $1,592,000 The promotion of our product will be an important part of our marketing strategy. Entering a new market, brand establishment will be an essential component of our Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 25 North Country Organics – Business Plan marketing strategy. To begin this, three major food trade shows will be attended. The first show is called NASFT Winter International Fancy Food and Confection Show. This show is held in the Moscone Centre in San Francisco California, running from January 20-22, 2003. This is the 20th annual show that displays a wide arrange of specialty foods. The second fair is called the Natural Products Expo West. This is an annual event that runs from March 7-10, 2003 and is located in the Anaheim Convention Centre in Anaheim California. This show provides great opportunity for us to gain exposure because it is for natural and organic foods only. The third trade show is called Nutrocon 2003 and is held in Anaheim, California. This is a newer show but is along the same type of products as the Natural Product Expo. Combining these three shows it is estimated that over one million people will pass by our exhibit. The second step is to advertise in magazines that appeal to our target markets. These magazines will include Natural Life and Organic Style. By advertising in these magazines we are also creating a healthy brand. These ads will run all year round in many food and health magazines. Another marketing strategy is to design a web site. Country Organics is willing to spend money to get a firm to design a web-site. Other resources will be used to advertise on other health food web-sites and to put a link from their site to ours. This site will include information about our product and where it can be purchased. Information will include nutritional information and statistics about the organic industry. There will be a place where consumers can place feedback about our product and contact information. We will also try to make joint agreements with health magazines to have a link to each other’s web-sites. With this, people may access our web site from health magazine web-sites and vise-versa. We will also promote our product within the stores that the product is being retailed in. Beside the shelves that our products are placed on will be brochures and coupons (periodically). These brochures will contain nutritional information about our organic crackers and the organic industry. Each brochure will have suggested recipe ideas that go Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 26 North Country Organics – Business Plan with our delicious crackers. A marketing agency located in California will also handle promotion for us. Although we would optimally like to do all promotions from our headquarters, it makes sense to have another marketing agency from California assisting us. They will be paid to design all advertisements and run them in the local media. They are successful marketers in our target area, and will be aware of any changing market conditions. By doing this we are not giving up a marketing advantage to our competitors who are located in the United States. The fact that our product is unknown justifies ample resources to be spent on marketing. 4.12 Start-Up Expense Substantial investment is required for North Country Organics to start cracker production operations. The fact that the product has not been yet established in the market creates risk for potential investors. For this reason it is suggested that North Country Organics employ the Food Center (located in Saskatoon SK) to produce a small quantity of product on a pilot scale. By doing this the recipe can be refined and a small quantity of finished units can be produced. These units would be then taken to California to try and get contracts with major organic food retailers such as Whole Foods. The crackers will be sampled by the retailers themselves, and placed on their shelves for a preliminary amount of time. The retailer will then have a measure of market demand (before any advertising takes place) and will make a decision on whether to make a contract with North Country Organics. Once these contracts are attained, then North Country Organics can start raising capital to build the manufacturing facilities. Taking this route before starting production is recommended, as it will substantially reduce investor risk. $40,000 has been budged for start-up expense. This includes all direct materials and labour needed to produce approximately 2000 units, resources to rent the Food Center, and all travel costs to go to California and live their for 6 weeks. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 27 North Country Organics – Business Plan 5.0 Human Resource Plan North Country Organics is a plant that manufactures crackers from organic wheat flour. It is crucial that we have highly knowledgeable and dedicated staff members. This corporation will be known for a high quality product, therefore all employees will have to posses that same characteristic. We will employ a variety of different people with different backgrounds in order to capture diversity within the working environment. All jobs within this small business are very important and are all an integrated part of the business. This cracker business requires a simple organizational structure that incorporates a Board of Directors, President, Marketing Manager, Account Manager, Plant Manager, Production Staff, and lastly a Receptionist. Each of there job responsibilities will now be explained. 5.1 Job Descriptions Board of Directors The Board of Directors is responsible for the strategic planning and overall vision for North Country Organics. There will be four individuals on the board of directors and these people are the owners of this small business. This group of four is made up of two husband and wife couples that are from the Tisdale area in Saskatchewan that wish to set up this proposed cracker operation. The board of directors will have a variety of responsibilities, which can affect the operations of the business. This board will have to make the decisions about the overall management of the business, also the direction it will head in the future. All the external shareholders will be updated on the operations and performance of the business by the board of directors. President The president of North Country Organics will have to be a dedicated individual. This person will have to possess leadership skills and will have to be an integrated part of our team aspect. He/she will require a degree in business or agribusiness and a minimum of Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 28 North Country Organics – Business Plan ten years of experience in the food marketing industry. With this experience he/she should posses strong problem solving, decision-making, and marketing skills. The president has a number of responsibilities which most of all surrounds the implementation of the mission statement for the business. The president has to report all aspects of the day too day operations to the board of directors. As a part of the president job he/she will be responsible for all the internal operations of the business including the processing plant, human resource management, and public relation work. There will be a receptionist on hand to take phone calls and assist the president with paper work and arranging meetings. This job requires a highly dedicated and talented individual therefore this person will be compensated with a large annual salary. Marketing Manager This position will require a person with excellent numerical and analytical skills, as well as advanced oral and written communication skills. He/she will have to be a dedicated individual that shows outstanding initiative because this is a very demanding position. This person will develop and implement new marketing strategies for the product, and therefore as the marketing manager they will be responsible for the marketing and selling of the crackers. He/she will also be responsible for finding other markets where the product may be feasible to enter. This person will need an understanding of the transportation industry because they will be in charge of the product logistics. The marketing manager will be required to meet sales and marketing goals that the boards of directors have set. Given the location of the target market and the extent of marketing that this type of product needs, the marketing manager position is challenging. Production Manager The production manager will be required to be an authority figure for the production staff. This will be a full-time position in the plant. This means that he/she will have to play the role of a foreman in the production process. It is also important that this person has a well-rounded knowledge of the food processing and baking industry. Therefore a requirement for this position is a past management role in the food processing industry. The production manager will have to be an approachable individual that has effective Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 29 North Country Organics – Business Plan communication skills. This is because all questions on the production floor will be directed to the production manager. The production manager will have to make sure that all operation in the plant runs smooth, because a consistent, high quality cracker is the end product. Shipping and receiving of products is also another responsibility of the plant manager. This job is again very important for the business to be successful; therefore this person will be compensated accordingly. Account Manager This position will require an individual that possesses a university degree or community college diploma in business administration or accounting. Past experience in financial accounting is a large asset because this will be the primary job for this individual. More requirements would be excellent communication skills and proven problem solving, and time management skills. This person will be required to submit financial statements to the president and board of directors and be responsible is to prepare tax information for Revenue Canada. Keeping track of all account’s receivables and account’s payables is a very important aspect of this business; therefore the marketing manager position cannot be overseen. Production Staff The production staff will be responsible for the day too day operations, maintenance, and upkeep of the production equipment. The plant manager will be the boss for these five individuals. They will need the basic understanding of the production process and the equipment involved in manufacturing the crackers. An understanding of heavy machinery is an asset for this position because the production staff will have to operate some machinery. A high school diploma will be a requirement for this position. This is at least the requirement because this job involves a lot of responsibility and some degree of problem-solving skills. These individuals will be wage earners not salary employees. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 30 North Country Organics – Business Plan Receptionist/Clerical Assistant This person will be asked to do secretarial type duties for the Account Manager and President/ Marketing Manager. This person will require excellent computer skills and exceptional typing skills. Advanced interpersonal and communication skills are also required for this position because he/she will be interacting with customers daily. Also he/she will have to work with the account manager and run the payroll activities throughout the year. This person will also receive an hourly wage and not an annual salary. This position is a key component to the business running smooth; therefore it is important to fulfill with a quality employee. 5.2 Training Programs The training of each of the employees is essential for North Country Organics to operate effectively. Each employee from the president to the clerk and production staff will need to know how the product is made and the manufacturing processes the product goes through. Each of the production staff employees will have to complete a cracker production technology seminar and receive a certification for cracker production. This certification is to ensure that our production staff has an excellent understanding of the production process of crackers, this is also done to ensure that the high value product is maintained. These seminars will have to be completed before the staff member can start work at North Country Organics. North Country Organics will also provide guided tours of the processing facility. These tours will be accompanied by an information package. This is done to insure that all customers and any other person with an interest in this company can see the operation and learn how it operates. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 31 North Country Organics – Business Plan 5.3 Human Resource Strategy Cracker production is an assembly type production process. Therefore it is essential for all our employees to work as a team in the production process. For a group of employees to work as a team there must be good communication skills, interpersonal skills, and trust among the employees. At North Country Organics it is essential that all employees get along with each other and respect each other, on the assumption that work is first priority a light atmosphere is promoted in the work place. A goal of this small business is to have a hard working staff, therefore to accomplish this the staff must be a motivated group and they should be happy in their work environment. The employees will be allowed two fifteen-minute coffee breaks and a single, one hour lunch break during the course of full working day. 5.4 Lines of Authority Board of Directors President Production Manager Production Staff Marketing Manager Account Manager Receptionist/Clerical Assistant Figure 13. Lines of Authority Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 32 North Country Organics – Business Plan 5.5 Present and Future Costs of Employees Benefit Breakdowns16 At North Country Organics the employees will have a benefit package which contains: Employment Insurance (EI) – 3.08 % (government regulated) Canadian Pension Plan (CPP) – 4.7 % (government regulated) Holiday Pay – 5.8 % of annual earnings (only for non-salary employees) Workers Compensation (Office) – 2 % Workers Compensation (Cracker Plant) – 3 % Salary Staff For all salary employees their wages will expand at the rate of inflation, which is 2.5 % Table 7. Five year Projection of Salaries 2003 Annual Wage EI ( 3.08%) CPP ( 4.7%) Workers Comp.( 2%) Total Cost 2004 Annual Wage EI ( 3.08%) CPP ( 4.7%) Workers Comp.( 2%) Total Cost 16 President $ 120,000 $ 3,696 $ 5,640 $ 2,400 $ 131,736 President $ 123,000 $ 3,788 $ 5,781 $ 2,460 $ 135,029 Marketing Account Production Total Cost Manager Manager Manager $ 100,000 $ 48,700 $ 85,000 $353,700 $ 3,080 $ 1,500 $ 2,618 $ 10,894 $ 4,700 $ 2,289 $ 3,995 $ 16,624 $ 2,000 $ 974 $ 1,700 $ 7,074 $ 109,780 $ 53,463 $ 93,313 $ 388,292 Marketing Account Production Total Cost Manager Manager Manager $ 102,500 $ 49,918 87,125 $362,543 $ 3,157 $ 1,537 $ 2,683 $ 11,166 $ 4,818 $ 2,346 $ 4,095 $ 17,040 $ 2,050 $ 998 $ 1,743 $ 7,251 $ 112,525 $ 54,800 $ 95,646 $ 398,000 Bill Brown, University of Saskatchewan Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 33 North Country Organics – Business Plan Table 7. (Continued) 2005 Annual Wage EI ( 3.08%) CPP ( 4.7%) Workers Comp.( 2%) Total Cost 2006 Annual Wage EI ( 3.08%) CPP ( 4.7%) Workers Comp.( 2%) Total Cost 2007 Annual Wage EI ( 3.08%) CPP ( 4.7%) Workers Comp.( 2%) Total Cost President $ 126,075 $ 3,883 $ 5,926 $ 2,522 $ 138,405 President $ 129,227 $ 3,980 $ 6,074 $ 2,585 $ 141,865 President $ 132,458 $ 4,080 $ 6,226 $ 2,649 $ 145,412 Marketing Account Production Total Cost Manager Manager Manager $ 105,063 $ 51,165 89,303 $371,606 $ 3,236 $ 1,576 $ 2,751 $ 11,445 $ 4,938 $ 2,405 $ 4,197 $ 17,465 $ 2,101 $ 1,023 $ 1,786 $ 7,432 $ 115,338 $ 56,169 $ 98,037 $ 407,949 Marketing Account Production Total Cost Manager Manager Manager $ 107,689 $ 52,445 91,536 $380,897 $ 3,317 $ 1,615 $ 2,819 $ 11,732 $ 5,061 $ 2,465 $ 4,302 $ 17,902 $ 2,154 $ 1,049 $ 1,831 $ 7,618 $ 118,221 $ 57,574 $ 100,488 $ 418,149 Marketing Account Production Total Cost Manager Manager Manager $ 110,381 $ 53,756 93,824 $390,419 $ 3,400 $ 1,656 $ 2,890 $ 12,025 $ 5,188 $ 2,527 $ 4,410 $ 18,350 $ 2,208 $ 1,075 $ 1,876 $ 7,808 $ 121,176 $ 59,013 $ 103,000 $ 428,602 Wage Earning Staff These employees work on an hourly wage. Their wages will increase each year with inflation, which is projected at 2.5 %. These employees will work 8 hours/day, 5 days a week. They should work roughly 260 days a year for an average of 2080 hours a year. Table 8. Five Year Projection of Wages 2003 Individual Wage (per hour) Total Annual Wage EI ( 3.8%) CPP ( 4.7%) Workers Comp. ( 3%) Holiday Pay ( 5.8%) Total Cost Production Receptionist Total Cost Staff (5) $ 11.30 $ 15.24 $ 117,500 $ 31,700 $149,200 $ 4,465 $ 1,205 $ 5,670 $ 5,523 $ 1,490 $ 7,012 $ 3,525 $ 951 $ 4,476 $ 6,815 $ 1,839 $ 8,654 $ 137,828 $ 37,184 $175,012 Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 34 North Country Organics – Business Plan Table 8. (Continued) 2004 Individual Wage (per hour) Total Annual Wage EI ( 3.8%) CPP ( 4.7%) Workers Comp. ( 3%) Holiday Pay ( 5.8%) Total Cost 2005 Individual Wage (per hour) Total Annual Wage EI ( 3.8%) CPP ( 4.7%) Workers Comp. ( 3%) Holiday Pay ( 5.8%) Total Cost 2006 Individual Wage (per hour) Total Annual Wage EI ( 3.8%) CPP ( 4.7%) Workers Comp. ( 3%) Holiday Pay ( 5.8%) Total Cost 2007 Individual Wage (per hour) Total Annual Wage EI ( 3.8%) CPP ( 4.7%) Workers Comp. ( 3%) Holiday Pay ( 5.8%) Total Cost Production Receptionist Total Cost Staff (5) $ 11.30 $ 15.62 $ 120,438 $ 32,493 $152,931 $ 4,577 $ 1,235 $ 5,811 $ 5,661 $ 1,527 $ 7,188 $ 3,613 $ 975 $ 4,588 $ 6,985 $ 1,885 $ 8,870 $ 141,274 $ 38,114 $179,388 Production Receptionist Total Cost Staff (5) $ 11.30 $ 16.01 $ 123,448 $ 33,305 $156,753 $ 4,691 $ 1,266 $ 5,957 $ 5,802 $ 1,565 $ 7,367 $ 3,703 $ 999 $ 4,703 $ 7,160 $ 1,932 $ 9,092 $ 144,805 $ 39,067 $183,871 Production Receptionist Total Cost Staff (5) $ 11.30 $ 16.41 $ 126,535 $ 34,137 $160,672 $ 4,808 $ 1,297 $ 6,106 $ 5,947 $ 1,604 $ 7,552 $ 3,796 $ 1,024 $ 4,820 $ 7,339 $ 1,980 $ 9,319 $ 148,426 $ 40,043 $188,468 Production Receptionist Total Cost Staff (5) $ 11.30 $ 16.82 $ 129,698 $ 34,991 $164,689 $ 4,929 $ 1,330 $ 6,258 $ 6,096 $ 1,645 $ 7,740 $ 3,891 $ 1,050 $ 4,941 $ 7,522 $ 2,029 $ 9,552 $ 152,136 $ 41,044 $193,180 Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 35 North Country Organics – Business Plan 6.0 Financial Plan 6.1 Financing Budget In order for North Country Organics to meet their financial obligations, they are going to need approximately $1,450,000 in financing. Roughly about half of North Country Organics financing will be from long term debt and the rest will be from the sale of common shares. Table 9.shows the financing mix that North Country Organics will pursue. Table 9. Financing Mix Financing Budget Long Term Debt Shareholder's Equity Total Financing $ 700,000.00 $ 750,000.00 $ 1,450,000.00 The long-term debt will be acquired through a bank loan. The terms of the bank loan are as follows: Amortized over a period of ten years Interest rate of 8% Annual payments of $104,321 Table 10. Debt Amortization Schedule 2003 2004 2005 2006 2007 - $ 651,679.36 $ 599,493.06 $ 543,131.87 $ 482,261.77 Beginning Balance $ Addition $ 700,000.00 Interest $ 56,000.00 $ 52,134.35 $ 47,959.45 $ 43,450.55 $ 38,580.94 Debt Payment $ 104,320.64 $ 104,320.64 $ 104,320.64 $ 104,320.64 $ 104,320.64 Ending Balance $ 651,679.36 $ 599,493.06 $ 543,131.87 $ 482,261.77 $ 416,522.07 $ - $ - $ Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan - $ - 36 North Country Organics – Business Plan Table 10. (Continued) 2008 2009 2010 2011 2012 Beginning Balance $ 416,522.07 $ 345,523.20 $ 268,844.41 $ 186,031.32 $ 96,593.19 Addition $ $ - Interest $ 33,321.77 $ 27,641.86 $ 21,507.55 $ 14,882.51 $ 7,727.45 Debt Payment $ 104,320.64 $ 104,320.64 $ 104,320.64 $ 104,320.64 $ 104,320.64 Ending Balance $ 345,523.20 $ 268,844.41 $ 186,031.32 $ 96,593.19 $ 6.2 - $ - $ - $ - 0.00 Dividend Policy By analyzing our base financial projections (Appendix A), it is feasible for North Country Organics to start paying dividends out in the second year of operation. The dividend policy for the company states that dividends will be paid out to share holders at a rate of 30% of the previous years ending cash balance. Dividends will only be paid out on positive cash balances. Table 11. Dividends Paid 2003 Dividends Paid Dividends Paid 6.3 - 2004 $18,532 2005 $ 150,444 2006 $244,689 2007 $ 313,299 2008 $ 364,537 2009 $ 438,412 2010 $ 507,141 2011 $ 561,812 2012 $ 606,889 $ Economic Forecast To derive the base case projections, an inflation rate of 2.5% has been used. All expenses and wages have been inflated at 2.5% per year for the ten-year financial plan of North Country Organics. The plant that has been purchased has a maximum capacity of approximately 3 million boxes a year, assuming that the plant operates 24 hours a day, 7 days a week. The financial plan is set up to show an increase in cracker production of 5% per year. The sales revenue of North Country Organics is set constant for the first 5 Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 37 North Country Organics – Business Plan years. In the sixth year the selling price is increased by 8%. After 5 years in the marketplace, North Country Organics should have a well-established brand that can demand a higher price. The 8% pricing increase also balances out the inflation costs occurred, over the past five years, on costs of production and wages. 6.4 Working Capital The following working capital assumptions have been used in the financial projections. Table 12. Summary of year 2003 net working capital Working Capital Cash Accounts Receivable Cracker Inventory Accounts Payable Net Working Capital 6.5 Average Days N/A 30 days 3.5 days 15 days Year 2003 Level $100,000.00 $327,247.93 $38,801.74 $25,705.15 $440,344.52 Cash Conversion Cycle The Cash Conversion Cycle (CCC) is based on the following formula: CCC = Average Days Inventory + Average Collection Period - Average Days Payables In the case of North Country Organics, the cash conversion cycle is 18.5 days. The average days inventory is 3.5 days. With a constant output of production there will be a truckload of crackers leaving every 7 working days. So therefore, the average days inventory will be the mean between 0-7 days (3.5 days). The average accounts receivable is set at an industry standard of 30 days and the accounts payables usually are limited to about 15 days. This brings the cash conversion cycle to be 18.5 days. Usually any value less than 30 days is considered to be very efficient. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 38 North Country Organics – Business Plan 6.6 Other Expense Assumptions Within the financial plan there are also a few assumptions that were made. One of the major costs that will be incurred by North Country Organics is the cost for marketing. In the financial plan we made the assumption that they would allocate 40% of the businesses total revenue towards marketing of the product. The administration expenses were also estimated at $2,500, which include various office supplies. Installation costs for the initial set up of the equipment was also estimated to be approximately $50,000. This price will include hiring an electrician to wire all the cracker equipment. Start-up costs have also been estimated in the financial plan. The start up cost includes hiring the Food Center of Saskatoon to produce 3000 boxes of our crackers and then sending the marketing manager down to California to establish connections and distribute samples of our product. This start-up cost is estimated at approximately $40,000. 6.7 Ratio Analysis Table 13. Ratio Analysis Financial Ratios Leveraged Ratios Debt Ratio Debt to Equity Profitability Ratios Gross Profit Margin Net Profit Margin Return on Total Assets Return on Equity Net Profit Margin * Return on Total Assets * Return on Equity * 2003 2004 2005 2006 2007 38.5% 62.6% 31.2% 45.4% 26.4% 35.8% 22.5% 29.1% 19.1% 23.6% 73.2% 8.4% 18.9% 30.7% 11.3% 28.8% 41.7% 70.7% 7.6% 15.8% 23.0% 10.3% 23.9% 31.0% 71.5% 8.4% 16.9% 23.0% 11.4% 25.3% 31.4% 71.9% 9.0% 18.1% 23.4% 12.3% 26.8% 32.2% 72.2% 9.4% 19.3% 23.8% 13.0% 28.3% 33.0% Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 39 North Country Organics – Business Plan Financial Ratios 2008 Leveraged Ratios Debt Ratio 14.9% Debt to Equity 17.5% Profitability Ratios Gross Profit Margin 74.4% Net Profit Margin 11.8% Return on Total Assets 25.1% Return on Equity 29.5% Net Profit Margin * 16.6% Return on Total Assets * 36.7% Return on Equity * 41.6% * Using net income before tax 6.8 2009 2010 2011 2012 11.2% 12.6% 7.9% 8.6% 4.7% 4.9% 1.6% 1.6% 74.4% 12.0% 25.1% 28.3% 16.9% 36.5% 39.9% 74.2% 12.1% 25.3% 27.5% 17.2% 36.6% 38.9% 74.1% 12.2% 25.6% 26.9% 17.3% 36.8% 38.2% 73.8% 12.2% 26.0% 26.4% 17.4% 37.2% 37.5% Financial Analysis The following table illustrates the critical successful variables for North Country Organics. The table shows the percentage in change that it takes to reach our critical IRR, which is set at 25%. Table 14. Allowable % change in effect with critical variables Critical Variables Price per Box Sales Output Packaging Costs per Box Marketing Expense Direct Materials Cost Base Case IRR = 25% $4.61 864000 $0.53 1592607 625492 $3.95 658610 $0.86 2975965 1997593 Allowable % Change 14% 24% 61% 87% 219% The following table shows that the most critical variable for North Country Organics is the price received per box. It can only decrease 14% from the base price in order for the 25% IRR to be met. Another significant variable is the quantity of crackers sold. From the base case, the number of boxes sold can only decrease by 24% in order for the critical IRR to be satisfied. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 40 North Country Organics – Business Plan 6.8.1 Base Case Table 14.1. Summary financial analysis of base case scenario Key Variables Price per Box Sales Output Packaging Costs per Box Marketing Expense Direct Materials Cost Net Present Value Internal Rate of Return External Rate of Return $4.61 864000 $0.53 1592607 625492 $ 874,203.41 47.8% 26.3% 2003 2004 Gross Margin $2,913,522.56 $2,955,979.83 Net Income $332,915.41 $317,754.38 Net Cash from Operations $108,209.13 $510,423.41 End of Year Cash $61,773.49 $501,478.56 Dividends Paid $0 $18,532.05 2008 2009 Gross Margin $4,081,950.32 $4,285,018.56 Net Income $646,098.94 $690,358.25 Net Cash from Operations $681,784.86 $744,189.29 End of Year Cash $1,461,372.74 $1,690,471.42 Dividends Paid $364,537.18 $438,411.82 2005 $3,136,787.25 $367,638.23 $520,955.90 $815,629.70 $150,443.57 2010 $4,492,376.80 $733,152.39 $772,191.32 $1,872,708.22 $507,141.43 2006 $3,315,942.74 $413,001.88 $534,259.37 $1,044,330.07 $244,688.91 2011 $4,704,837.56 $774,828.51 $801,506.62 $2,022,964.24 $561,812.47 2007 $3,495,049.42 $454,778.67 $549,832.59 $1,215,123.93 $313,299.02 2012 $4,923,095.93 $815,644.08 $831,910.54 $2,151,392.32 $606,889.27 From the examination of the base case results, it looks like North Country Organics would be an excellent investment. Some of its strengths include the high IRR. The required IRR was set at 25% and in the base case scenario the IRR is 47.8%. The external rate of return is also extremely attractive for investors at 26.3%. In addition, cash flow from operations shows a steady increase over the ten-year period. End of year cash also shows steady increases over the ten-year period. The most attractive part of the base case model is the dividends, which begin to get paid out in the second year. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 41 North Country Organics – Business Plan 6.8.2 Worst Case Scenario (selling price decrease) By effecting the key decision variable of selling price per box of crackers, the sensitivity of its bottom line can be observed. In the worst case scenario the selling price is lowered by $1.03. In this case the IRR is set at 10%. Table 14.2. Worst case scenario by changing selling price Key Variables Price per Box Sales Output Packaging Costs per Box Marketing Expense Direct Materials Cost Net Present Value Internal Rate of Return External Rate of Return Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid $3.58 864000 $0.53 1592607 625492 -547,759 10.0% 5.7% 2003 $2,029,142 $-35,301 $-178,700 $-225,136 0 2008 $2,862,934 $214,714 $264,092 $227,164 $14,602 2004 $2,027,380 $-81,865 $115,085 $-162,237 0 2009 $3,005,051 $210,524 $270,367 $352,703 $68,149 2005 $2,161,757 $-34,215 $123,614 $-94,984 0 2010 $3,148,411 $229,327 $274,703 $438,782 $105,811 2006 $2,292,161 $5,526 $131,538 $-24,317 0 2011 $3,293,674 $245,811 $279,171 $496,880 $131,635 2007 $2,420,079 $38,665 $138,729 $48,672 0 2012 $3,441,374 $260,176 $283,487 $534,710 $149,064 In the worst case scenario the required IRR is not met. Over the ten-year period the business has a negative end of year cash for the first 4 years. It isn’t until the fifth year that the business shows a positive end of year cash balance. The external rate of return also is not very attractive for investors. At this rate of return investors could invest their money in a less risky investment. There is also no dividends being paid out until the fifth Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 42 North Country Organics – Business Plan year. North Country Organics could never function if the worst case scenario occurred. The raising of share capital would be almost impossible. 6.8.3 Best Case Scenario (selling price increase) By effecting the key decision variable of selling price per box of crackers, the sensitivity of its bottom line can be observed. In the best case scenario the selling price would be higher than the base case price. In the best case the price would be raised by $1.03. Table 14.3 Best case financial analysis by changing selling price Key Variables Price per Box Sales Output Packaging Costs per Box Marketing Expense Direct Materials Cost Net Present Value Internal Rate of Return External Rate of Return Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid $5.64 864000 $0.53 1592607 625492 2,218,616 81.4% 39.5% 2003 $3,804,966 $667,100 $360,437 $314,001 0 2008 $5,310,702 $1,106,733 $1,128,617 $2,626,646 $672,440 2004 $3,891,996 $668,648 $857,002 $1,024,616 $94,200 2009 $5,575,208 $1,174,024 $1,221,795 $2,983,769 $787,994 2005 $4,119,604 $736,076 $884,847 $1,545,717 $307,385 2010 $5,847,075 $1,241,002 $1,273,653 $3,279,478 $895,131 2006 $4,347,900 $799,862 $916,328 $1,937,460 $463,715 2011 $6,127,271 $1,308,070 $1,328,014 $3,534,210 $983,843 2007 $4,578,605 $860,982 $950,985 $2,241,467 $581,238 2012 $6,416,651 $1,375,548 $1,384,714 $3,762,068 $1,060,263 In the best case scenario, North Country Organics becomes an extremely attractive company for investors. With a $1.03 raise in price the IRR increases by 33.6% and the ERR increases by 13.2%. By a simple $1.03 raise in selling price the company has almost twice as much end of year cash, after the ten-year period. The dividends paid out Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 43 North Country Organics – Business Plan in the second year also give the investors a 12.6% return. Raising share capital would not be very hard if this scenario would be successful. 6.8.4 Worst Case Scenario (sales output decreases) In the second worst case scenario we looked at decreasing the sales output of crackers. By setting the IRR at 10% the following financial analysis occurs. Table 14.4 Worst case financial analysis by changing sales output Key Variables Price per Box Sales Output Packaging Costs per Box Marketing Expense Direct Materials Cost Net Present Value Internal Rate of Return External Rate of Return Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid $4.61 547,061 $0.53 1592607 625492 $-539,159 10.0% 5.3% 2003 $1,721,983 $-56,254 $-156,112 $-202,548 0 2008 $2,454,950 $209,291 $266,645 $240,774 $19,341 2004 $1,711,588 $-96,433) $102,598 $-152,136 0 2009 $2,586,322 $206,102 $268,846 $360,709 $72,232 2005 $1,837,405 $-42,283 $117,725 $-90,773 0 2010 $2,719,124 $231,757 $280,171 $449,854 $108,213 2006 $1,959,363 $4,827 $133,118 $-18,525 0 2011 $2,854,078 $255,968 $292,507 $517,967 $134,956 2007 $2,078,994 $46,284 $148,734 $64,469 0 2012 $2,991,792 $279,015 $305,654 $571,637 $155,390 With a set IRR of 10% by changing the sales output of crackers, the company does not start to make money until the fifth year. This scenario also is not very attractive to investors due to the fact that dividends are not paid out until the sixth year and the ERR is only 5.3%. An investor would be better off to invest in a less risky business. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 44 North Country Organics – Business Plan 6.8.5 Best Case Scenario (sales output increases) In the best case scenario the sales output is increased by 316,939 boxes of crackers. This number is taken from the worst case scenario above. It is the difference between the sales output of the base case scenario and the worst case scenario is 316,939 units. Table 14.5. Best case scenario by changing sales output Key Variables Price per Box Sales Output Packaging Costs per Box Marketing Expense Direct Materials Cost Net Present Value Internal Rate of Return External Rate of Return Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid Gross Margin Net Income Net Cash from Operations End of Year Cash Dividends Paid $4.61 1180939 $0.53 1592607 625492 2,191,774 80.0% 39.3% 2003 $4,105,063 $678,734 $329,180 $282,744 $0 2008 $5,708,953 $1,113,563 $1,127,580 $2,611,835 $666,537 2004 $4,200,373 $675,798 $862,105 $1,007,839 $84,823 2009 $5,983,717 $1,174,615 $1,219,533 $2,971,138 $783,550 2005 $4,436,171 $738,657 $885,285 $1,534,411 $302,352 2010 $6,265,632 $1,234,548 $1,264,212 $3,261,196 $891,342 2006 $4,672,524 $797,274 $911,498 $1,924,716 $460,323 2011 $6,555,599 $1,293,690 $1,310,507 $3,503,906 $978,359 2007 $4,911,106 $852,571 $940,229 $2,221,790 $577,415 2012 $6,854,402 $1,352,274 $1,358,168 $3,714,309 $1,051,172 In this best case scenario North Country Organics becomes very attractive for investors. Shareholders get paid out dividends in the second year at a rate of 11.3% and the ERR for the 10 year period is 39.3%. In the market place it would be tough to get this type of return on an investment. End of year cash of the company is also shows a very Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 45 North Country Organics – Business Plan significant increase. At the end of the 10 years North Country Organics has almost 4 million in cash. 6.9 Sensitivity Analysis Provided are the break-even analysis for net income, after-tax cash, and the break-even of NPV = 0. The following two tables take into account the two most constraining variables, selling price and sales output of crackers. 6.9.1 Net Income Break-even Analysis Table 15. Net income break-even analysis by changing selling price and sales output Net Income Break-even Analysis Varying Net Income Break-even Analysis Varying the the Selling Price Sales Output Year Net After-tax Selling Year Net After-tax Sales Income Cash Price Income Income Output 2003 $ - $ (195,735) $ 3.66 2003 $ - $ (160,137) 582,202 2004 $ - $ (58,790) $ 3.75 2004 $ - $ (19,907) 626,917 2005 $ $ 50,648 $ 3.65 2005 $ $ 91,704 634,494 2006 $ $ 107,275 $ 3.57 2006 $ $ 138,458 646,458 2007 $ $ 115,017 $ 3.52 2007 $ $ 139,567 662,319 2008 $ $ 93,032 $ 3.48 2008 $ $ 110,902 629,551 2009 $ $ 53,735 $ 3.45 2009 $ $ 69,350 650,468 2010 $ $ 5,009 $ 3.42 2010 $ $ 19,347 674,223 2011 $ - $ (48,292) $ 3.41 2011 $ - $ (34,529) 700,709 2012 $ - $ (117,799) $ 3.40 2012 $ - $ (99,968) 729,868 The above results show that the selling price and sales output can drop quit substantially before a negative net income occurs. However, cash flow deficits occur under both circumstances. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 46 North Country Organics – Business Plan 6.9.2 After-tax Year-end Cash Break-even Analysis Table 15.1. After-tax year-end break-even analysis After-tax Cash Break-even Varying the Selling Price Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Net Income $ 251,070 $(230,989) $ (85,012) $ (69,194) $ (34,013) $ (8,157) $ 15,381 $ 36,151 $ 55,044 $ 72,531 After-tax Cash $ $ $ $ $ $ $ $ $ $ - Selling Price $ 4.36 $ 3.29 $ 3.49 $ 3.45 $ 3.46 $ 3.46 $ 3.47 $ 3.48 $ 3.49 $ 3.50 After-tax Cash Break-even Varying the Sales Output Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Net Income $ 236,240 $(219,944) $ (89,076) $ (68,651) $ (34,765) $ (4,836) $ 14,359 $ 35,867 $ 54,556 $ 72,002 After-tax Income $ $ $ $ $ $ $ $ $ $ - Sales Output 775398 609069 675521 701637 737586 716550 751371 790403 831640 875658 From the following analysis you can see that North Country Organics has quit a bit of room to drop there selling price in order to break-even on the after-tax cash. On the other side of the table there is not as drastic of a drop in the sales output. The biggest drop occurs after the first year and then slowly works its way back towards the figures of the base case scenario. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 47 North Country Organics – Business Plan 6.9.3 Economic Break-even Analysis Table 15.2. Selling price and sales output required to meet required IRR Varying Selling Price NPV IRR ERR Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 $ 661 25.0% 15.0% Selling Price $ $ $ $ $ $ $ $ $ $ 3.95 3.95 3.95 3.95 3.95 4.27 4.27 4.27 4.27 4.27 Varying Sales Output NPV IRR ERR Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 $ 72 25.0% 14.7% Sales Output 658610 691540 726117 762423 800544 840571 882600 926730 973066 1021720 From the economic break-even analysis of the North Country Organics, the following tables show, both, what the selling price and sales output must be in order for the required IRR to be met. This shows also shows the lowest selling price and lowest sales output that the company could withstand before it could no longer deliver returns above all direct costs and opportunity costs. This is known as economic profit. The existence of this economic profit is often a signal to investors of the opportunity a business presents. 7.0 Future Considerations With the growing organic marketplace many future considerations can be looked at. If North Country Organics establishes a well-known branded product into its target marketplace, expansion of its sales output may want to be increased at a rate greater than 5% per year. The plant and equipment that has been purchased has huge capacity potential. With a well-known brand, North Country Organics can also consider to produce brand extensions of its cracker product. Other organic products such as breads, Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 48 North Country Organics – Business Plan cookies, baby crackers or saltines. With the every changing mind of the consumer, North Country Organics has huge potential to expand its business as long as a strong company brand is developed. 8.0 Conclusion From the data present, one can conclude that North Country Organics would be a profitable and feasible business for 54 North Agri Foods. From the base case scenario one can also conclude that the business would also be a good investment in terms of the investors. Under the base case scenario the IRR is 47.8%, which is well above the required rate of 25%. The ERR is also very attractive to investors at 26.3%, with a salvage value at the end of the ten year period. The ERR, just including the dividends paid, is also striking towards investors at 23.8%. By creating a new business, such as North Country Organics, many new jobs will be created in the Tisdale area. By the business plan presented, both 54 North Agri foods and the surrounding community should benefit if North Country Organics begins its operations. Comm 492.3 College of Agriculture/Commerce, University of Saskatchewan 49