ATTENTION: PART OF THE TRANSLATION IN ENGLISH IS DONE BY A MACHINE FOR EASIER CALCULATIONS, PLEASE HAVE IN MIND 1 EURO = 2 LEV (1.955) THE RATE IS FIXED AND DOES NOT CHANGE Ministry of Economy & Energy 2013 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 1 Content Introduction p.3 SWOT analysis p.4 SME Sector: 7 years р.5 SME Sector: Crysis р.6 SBA р.11 Entrepreneurship р.12 Second Chance р.13 Think Small First р.14 Responsive Adiministration р.15 State Aid р.16 Access to Finance р.17 Single Market р.18 Skills and Innovations р.19 Environment р.20 Internationalization р.21 Links: SBA and sectors р.22 Annex 1 р.23 Annex 2 р.26 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 2 Introduction "National Strategy on SME Promotion 2014-2020", also called "Small Business Act" (SBA or Strategy from now on) is a political document with mid-term nature by which the Government of the Republic of Bulgaria has demonstrated its vision of government policy to support small and mediumsized enterprises (SMEs) in the country, harmonize their policies in this area with the policy of the European Union. It is known that SBA is a key policy document of the European Union in support of SMEs, a recommendation of the European Commission, its principles should be applied in each Member State. With this strategy Bulgaria makes a major step towards convergence of national and European policy to support SMEs in the period up to 2020. There will be no difference in the priorities set in the European document and the Strategy. Adaptation of the Strategy to SBA is done for the following reasons: Unifying the priorities on support to SMEs in Bulgaria with those of the European Union. It is not a goal by itself, but becomes more justified as the Bulgarian enterprises are increasingly integrated in a single market, they do not have and could not have different problems and needs that can be found existing in any EU Member State. Evaluation of the implementation of a Strategy is always a major challenge. An important advantage in this case is the provision of information for the Strategy through the annual reports of each Member State, called SBA Fact Sheets. In this case, the European Commission together with the Member States has developed a methodology by which to evaluate the progress of each Member State's priorities, and the results are described in the SBA Fact Sheets. So each MS can monitor its own progress and even more - can be compared to other Member States. Of course there will always be states whose performance is below the EU average, such as Bulgaria currently, but at the same time the we will be able to monitor whether the gap between the leaders and the lagging behind countries shortens or on the contrary - deepens. Also it will be monitored whether the measures taken to support SMEs have their effect, or do not have enough influence. The contents of this document comprises: short SWOT analysis; review of the status and development of SMEs as a whole for the past 7 years (the previous period of the Strategy 2007-2013); review of the Sector (analysis) of SMEs for the period of the global financial and economic crisis 2008-2011; priority areas of the SBA with the current state of Bulgaria on them and goals set to which Bulgaria needs to move; linking sectoral analysis to SBA. MECHANISM OF THE STRATEGY SBA Implementation assessment STRATEGY SBA FACT SHEETS Reflection of the Results Implementation assessment Defining the measures ANNUALИндикато PROGRAMME ри за изпълнен ие INSTRUMENTS Operational Programme and other programmes Figure 1 In this sense, the alignment of priorities and information resources to assess the implementation of the Strategy are significant advantages, which has not been available in previous strategies. The SME Strategy is justified by the Law for SMEs (Article 5, paragraph 1), the application of the Strategy is based on an Annual program approved by the Minister of Economy and Energy (Article 5, paragraph 2, item 4). The Annual program contains proposals for measures based on the results of Bulgaria, published in the SBA Fact Sheets for the preceding year. The main financial instrument of the formulated measures remains relevant operational program of the Ministry of Economy and Energy. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 3 SWOT Analysis Strengths For 2010-2012 Bulgaria is most powerful and above average in the EU in the priority areas of the SBA "Access to Finance" and "State aid and public procurement" Bulgaria for the period 2010-2012 grew in "Responsive administration". Given that in this area Bulgaria is EU average, demonstrating optimism gives rise to lasting positive trend, "Responsive administration" may soon become the third area in which Bulgaria is above the EU average. After the first and most powerful wave of the crisis of 2009-2010 Bulgarian SMEs come out of it at higher levels in terms of number of enterprises, employment and added value compared to the average SME sector in the EU based on year before the crisis - in 2005. In several Member States the status of SMEs after the crisis is worse than in 2005. SMEs in Bulgaria for the period 2002-2006 and especially after 2007 are developing dynamically and at rates higher than those in the EU. Despite the slowdown in the economic and financial crisis, SMEs remain the main driver of economic growth in Bulgaria . SMEs in Bulgaria contributed to 75% of employment (68% in the EU) and 62% of value added tax (58% in the EU) . From 2002 to 2011 SMEs in Bulgaria increased their contribution to the value added over 4 times. Weaknesses Despite various measures taken in different priority areas of the SBA Bulgaria still lags in 5 of them: "Entrepreneurship"; "Skills and Innovation"; "Internationalization"; "Environment"; "Second Chance " . In "Internationalization" and "Skills and Innovation" Bulgaria ranks last in the EU. The situation is similar in the "Environment" - 26th place. Sector in which Bulgarian SMEs are most active is retail trade (30% of SMEs in Bulgaria against about 17% in the EU) rather than business services, as in the EU. Labour productivity in all sectors in Bulgaria is below the EU average . Bulgarian SMEs in the sector of high-tech and medium-tech manufacturing industries are only 0.8% (2% in the EU) and only 16% in the sector of knowledge intensive services (28% in the EU). This is a sign of the presence of low-skilled labor, which is not able to create added value in high-tech manufacturing and services. This is due to the lack of training programs in SMEs and the move towards more technological levels of employment and production is difficult. Dismissed workers (about 97 000) from SMEs during the crisis is hard to get back to their jobs. Opportunities In "Responsive administration" and "Single Market" Bulgaria is close to EU average, but the potential for growth is significant. Although Bulgaria is 27th in "Skills and Innovation", in 2010-2012, the country showed accelerated growth: the most intense growth for the country among all nine areas of the SBA and one of the highest in the EU but not enough to "unstick" Bulgaria from the last spot in EU. Advancement in "Entrepreneurship" for the same period was hesitant, but here the growth potential is very high. The same applies to areas "Second Chance" and "Single Market". Although most indicators are at or below the EU average in many areas have been observed improvements in results over the past few years. There are opportunities to expand the sector of business services and industry in Bulgaria. Threats The lack of sufficient data on the presentation of Bulgaria in "Think Small First" can be read more as a fact that Bulgaria does not do enough for administrative support to SMEs. In "State aid and public procurement " Bulgaria occupies 10th place in EU, but we do not see a lot of improvements. It is important to make sure situation in this area does not deteriorate. The same can be said about the field "Access to Finance". The average size of Bulgarian SMEs is 5.2 people about one person more in comparison with SMEs in the EU. This would be a problem if companies find themselves in difficulty. The proportion of dismissed workers would be larger. On the other hand, it shows a lower entrepreneurial activity of the population. Lack of linkages between strategy and financial instruments to support SMEs Source: The SWOT is baesd on data from SBA Fact Sheet 2010-2011 and 2012 for Bulgaria National Strategy for SMEs Promotion - Small Business Act - 2014-2020 4 SMEs Sector: 7 years ago and now The last National Strategy for the promotion of SMEs operated from 2007-2013, as the preparations began in 2006. Statistics available at that time were from 2004, and to date (second quarter 2012) the available data is for 2010-2011. What has changed during the period 2004-2011? The number of SMEs increased by 38% (221 000 SMEs in 2004 against 306 000 SMEs in 2011), despite the concerns of many analysts that membership in the EU in 2007 will lead to mass closures due to the introduction of a number of new requirements for Bulgarian companies the could not meet. Negative results did not become reality, just the opposite. Since 2007, the number of SMEs grew and Bulgarian entrepreneurs adapted to new conditions and the rules of the EU Single Market were predictable. Changes in the balance between micro and small enterprises: while in 2004 the share of micro enterprises was 90% of all enterprises in 2011 it was 92% or 81 000 micros more. This shows that while in the years before the crisis there was a growth in the share of small enterprises, ie microenterprises had the opportunity to hire new staff and to enter the small business sector, now quite the opposite trend is seen. Meanwhile, about half of the micro firms consist of one person. But the situation is similar across the EU, Bulgaria is no exception. In its current structure and tendency of increasing the share of microenterprises, the SME sector in Bulgaria is moving away from countries like Germany, Denmark, Austria and Estonia, which have a share of small businesses over 10% of all enterprises. In our country it is now 7.2 percent. The influence of various factors must be taken into account, but countries with large share of small businesses, meet the crisis in a more sustainable way than others. Examples are Greece, Portugal and Spain, where the share of small enterprises are respectively 3.1%, 3.9% and 6%. The share of medium and large enterprises in Bulgaria has remained stable over the years. Important is another structure: the distribution of SMEs by sector of high-tech and low-tech industrial production and knowledge intensive and less knowledge intensive services. If we compare Bulgaria with other nine Member States of the EU (Eastern Europe), Bulgaria currently has the lowest proportion of firms in high-tech manufacturing 0.1% compared to 1% for Slovenia. Bulgaria had the second lowest share in knowledge intensive services 15.6% of the SMEs in these sectors compared to 32.4% for Estonia. Bulgaria has the highest proportion of less knowledge intensive services - 73.3% compared to 55.2% in Hungary. Although the share of knowledge intensive services in Bulgaria is growing in recent years, growth is slow, and new enterprises during the crisis appeared again mostly in the less knowledge intensive services. A realistic explanation would be - lack of qualified staff able to perform tasks with high demands. Therefore, measures such as staff training, technological innovation, but mostly expanding access to venture capital and the creation of modern business incubators, particularly technological, combined with changing focus to training at schools will permanently change the alarming results. Employment in SMEs continued to grow. Now working in the sector, despite the crisis decline in 2008-2011, there are 195 000 people more than in 2004 and the share of people working in the SMEs exceeds ¾ of the people working in all enterprises and comprise about half occupied in the economy as a whole. 7 years ago their share was higher - almost 78% of employees in all companies, but for the same period employment in large enterprises increased by 92,300 people. The largest employment growth - nearly 35% - is in microenterprises. Obviously for Bulgaria, both SMEs and large enterprises are an important source of jobs. It is positive that the share of large enterprises formed about 0.2%-0.3% of all businesses and this puts Bulgaria to the EU average in share of the large enterprises. The fact is that countries such as Germany and the United Kingdom maintain the share of large enterprises respectively 0.5% and 0.4%, which in the scale of their economies means giant sector of large enterprises, which provides ample opportunities for partnership with tens of thousands of SMEs. Concern for us is that while the largest enterprises in Germany are in sectors such as automotive, engineering, electronics, etc., in Bulgaria they are in energy, communications and finance. Countries such as Greece and Spain have the share of large enterprises close to or below about 0.1%, suggesting that in crisis situations a collapse is possible in the number of SMEs and an increase of unemployment, perhaps for the reason that there is not enough SMEs respectively bound in their work with large companies. For the period 2004-2011, labor productivity in SMEs increased by 126% and in large enterprises with 104%. The difference between large enterprises and SMEs in this index narrowing by 2.5 to 2.3 times. Again, the biggest growth in labor productivity is in microenterprises. Bulgaria continues to catch up with closing the gap in this indicator from other Member States, and although Bulgaria has the highest growth in labor productivity in EU, Bulgarian SMEs are still ahead on this indicator only of the Romanian. The main source of funding to support SMEs in the seven-year period was the Operational Programme "Competitiveness" at the Ministry of Economy and Energy. Obviously simplifying application procedures will be one of the most important tasks for the next programming period. Aside from the contracted funds program JEREMIE, the largest financing schemes for technological innovation - total 515 contracts worth over 370 million lev and another 659 contracts for the introduction of internationally recognized standards worth 65 million lev (by the editorial completion of this part of the Strategy) - insufficient for significant impact on any of the priorities of the Strategy. Therefore the main task of programming the period 2014-2020 should be measures with greater multiplier effect – following the example of the JEREMIE program or creating business incubators and other innovation infrastructure in the country, which will continue to make impact post-public funding. One billion euros from OP “Competitiveness” for the 7year period even fully used for its intended purpose are not comparable with the 24 billion euros invested by SMEs in fixed assets for the same period. Adding National Strategy for SMEs Promotion - Small Business Act - 2014-2020 5 another 9 billion for the same period from the large enterprises investments in fixed assets, how can we expect the effect of the 1 billion against € 33 billion if that 1 billion is not focused and invested wisely, so bringing desired effects? In order to be effective, we created this Strategy adapting it to the Small Business Act, looking for a balance between reasonable administrative reforms when necessary and direct funding where it is needed. Each year, according to the Law for SMEs, the Ministry of Economy and Energy will create Annual program, which will describ the most urgent measures needed to be taken according to the results of the Small Business Act. By measurability and comparability of these results, we can always be sure wether the measures are working or not. SME Sector: Crisis period 2008-2011 For the period 2008-2011 the number of enterprises has increased by just over 27,000 (or about 10%). But start-ups are mainly in the sectors of retail, while companies in the manufacturing industry decreased with 796 only last year (2.6% of industrial companies are missing). TOP 10 sectors by number of start-up SMEs in 2011 1. Retail - 10,608 2. Wholesale – 3,540 3. Restaurants – 3,070 4. Real Estate – 2,537 5. Land Transport – 1,893 6. Wholesale and retail of motor vehicles, motorcycles etc. – 1,228 7. Specialised construction activities – 1,073 8. Other professional activities (design, photography, translations) – 1,007 9. Legal and accounting activities - 818 10. Construction of buildings - 792 The first three industrial sectors with most start-ups are: manufacture of clothing, food and metal products, occupying respectively the 14th, 15th and 22nd place with 457, 449 and 214 new businesses. In the period 2008-2011 SME employment decreased by 97,000 people, or about 7%. Turnover fell by over 2.4 billion lev, or about 2%. Half of the decline in turnover is in the manufacturing industry. Labor productivity fell by 1,000 lev value added per employee (7%). Profit margins have fallen from 10% to 7.8%. Average investment in fixed assets by an SME fell by 50%. The overall condition is poor, but there are also some positive results observed. Along with increased employment in the retail, restaurants, accomodation, waste and others, there is increase in the sectors of knowledge intensive services such as research and development (43% employment growth for 2011 compared to 2008), film and TV production (34%) and information technology (18%). Turnover growth was observed in the food, chemical industry, manufacture of basic metals, accomodation, restaurants, information technology, film and TV production, and information services. Growth in labor productivity is reported in the mentioned above sectors, especially in information technology, film industry, and information services. Among the industries where there is growth of labor productivity is the production of computers, electronics, optics, the automotive industry, other vehicles, etc. However, this is mainly due to the redundant staff and to a lesser extent due to optimization and innovation in the production. The growth of wages per employee is in excess by 1400 lev per employee per year in SMEs for all sectors for the period 2008-2011. Especially high wage growth there is in the film industry (50%), information technology (20%) and air transport (25%). TOP 20 manufacturing industries and knowledge intensive services with the highest labor productivity in 2011 1. Radio and TV activities – 58,000 lev 2. R&D – 45,000 lev 3. IT – 32,000 lev 4. Pharmaceuticals – 29,000 lev 5. Corporate headquarters and conultancy – 28,000 lev 6. Computers, electronics and optics – 27,000 lev 7. Film and TV industry, sound recording – 27,000 lev 8. Architectural and engineering activities – 23,000 lev 9. Chemical products – 22,000 lev 10. Other vehicles – 21,000 lev 11. Advertising and market research – 21,000 lev 12. Information services – 19,000 lev 13. Manufacture of basic metals 18,000 lev 14. Manufacture of machinery – 17,000 lev 15. Printing and recorded media – 17,000 lev 16. Postal and courier activities – 16,000 lev 17. Legal and accounting services – 16,000 lev 18. Other non-metallic materials – 15,000 lev 19. Electric equipment – 15,000 levs 20. Fabricated metal products – 14,000 levs Importance of SMEs in 10 numbers in 2011 99.8% of all enterprises in Bulgaria 76% of the labor force in enterprises 69% of investments in fixed assets 67% of the turnover generated by businesses 62% of all fixed assets 59% of the value added created by businesses 42 per 1000 is the average density of SMEs in Bulgaria 14,000 lev is labor productivity in SMEs 7.8% is the rate of profit in SMEs 6,890 lev is the average annual salary per employee Condition of SMEs in 10 numbers in 2011 1,375,000 employees 306,367 number of SMEs 12,000 lev is the labour productivity in industry 5,707 lev is the average annual salary per employee 135 billion lev turnover for SMEs 67 is average SME density in Sofia-City/24 in Vratsa 62 billion lev value of fixed assets for SMEs 20 billion lev added value for SMEs 11% is the profit rate in industrial SMEs 9.4 billion lev investment in fixed assets for SMEs Development of SMEs in 10 numbers 2008-2011 - 97,000 employees +27,000 SMEs - 1,000 lev labor productivity in SMEs + 1,433 average annual salary per employee - 8 billion lev in investments in fixed assets + 5.4 billion lev in fixed assets +5 SMEs in 1000 average density of SMEs - 2.4 billion lev turnover - 2.2% rate of profit in SMEs - 2 billion lev in value added National Strategy for SMEs Promotion - Small Business Act - 2014-2020 6 Key findings: SMEs in Bulgaria EU - 6 For analytical purposes, a comparison was made between the share of SMEs in different sectors of the total number of SMEs in Bulgaria and six EU countries, closest in population to Bulgaria. The goal was to compare the sectoral structure in countries with a similar number of workers because before we talk about labor productivity and employment, we should pay attention to the unit that generates employment and productivity respectively, namely – the enterprise. Share of the number of SMEs from the sectors of all SMEs Bulgaria ЕU-61 High-tech manufacturing2: 1% 2% Low-tech manufacturing: 10% 8% Knowledge intensive services: 14% 23% Less knowledge intensive services: 68% 51% Other sectrors: 7% 16% Bulgaria Figures 2 and 3 Red: High tech manufacturing Orange: Low tech manufacturing Yellow: Knowledge intensive services Light Blue: Less knowledge intensive services Grey: Other sectors Light Green: Retail as a part of the Less knowledge intensive services Figures 2 and 3 illustrate the differences in the sectoral structure of SMEs in Bulgaria compared to EU6. There is no difference if we compare Bulgaria to EU28 as well or if we take a look individually at states such as Germany, the UK or the Netherlands. The vast majority of SMEs in Bulgaria is retail business (each box or "block of the pyramid" indicates 1% of SMEs). This majority comes at the expense of knowledge intensive services (including information technology, film and TV industry, information services, publishing) and half the share of high-tech industries (including pharmaceuticals, chemicals, machinery, automotive, production of computers, optics and electronics, etc.) А. Bulgarian manufacturing lacks high-tech enterprises Industry in Bulgaria is characterized by fewer enterprises in the sectors: manufacture of metal products (30% less than the average share of countries for comparison), machine building (2 times smaller share), production of computers, optics and electronics (3 times smaller share), automobiles (2 times smaller share), production of other vehicles (2 times smaller share), textiles (30% smaller share) and printing industry and production of recorded media (25% smaller share). Ceteris paribus to compensate for these differences there would be needed: +4,200 new SMEs in the above sectors and +57,000 new employees - the number is based on the average employment of an SME in the particular sector. B. Lack of enough SMEs in the knowledge intensive services 1 Sweden, Finland, Denmark, Austria, Hungary and Slovakia 2 The classification of technological intensity of Eurostat is used. In this part of the analysis high-tech manufacturing means high and medium high tech manufacturing, and low-tech: medium low and low tech manufacturing. There is a deficiency in enterprise sectors: information technology (2 times smaller share), information services (50% smaller share), production of films and TV productions and recording (4 times smaller share), publishing (half smaller share). National Strategy for SMEs Promotion - Small Business Act - 2014-2020 7 Again, ceteris paribus to compensate for this "lag" Bulgaria will need: +7,100 new SMEs in these sectors and +28,500 employees. C. Lack of SMEs in R&D 3 times smaller share in the number of businesses in the sector of research and development is observed. This will require: +700 SMEs and +4,500 highly qualified employees. R&D is the sector of the Bulgarian economy, which is closest to the average levels of labor productivity in the EU. The difference is only 150% in favor of European SME R&D sector. It reaches up to 1000% in sectors such as production of beverages. All Bulgarian sectors are characterized by labor productivity below the average level in the EU. D. Very wide sector of retail enterprises Bulgaria has 3 times greater share in the number of businesses in the sector of retail. Nearly 31 percent of Bulgarian SMEs is in this sector. Average for the EU-28 it’s 17% and for the EU-6 it’s only 13%. In Germany, this share is 16%, in the UK is 11%. This was apparently due to the lack of industrial enterprises in Bulgaria and the development of SMEs in the retail shortfall of domestic production by further increasing imports of foreign manufactured goods. Е. Need of immediate measures for sectoral restructuring Even in the current structure of the sectors, the Bulgarian economy registered growth. But how lasting can be that growth and at what price is it? Bulgaria should rely on the production of raw materials, should rely on traditional sectors such as mass production of food and clothing or national policy should focus more efforts on the production of investment goods and consumer goods of high-tech industries and knowledge intensive services? Let us recall that according to research by the European Commission every 100 new manufacturing jobs create between 60 and 200 new jobs in other sectors of the economy. If what’s written in point A above is fulfilled, 57,000 new jobs in industries may lead to a further maximum of 114 000 new jobs in other sectors. This would cut the current unemployment rate (as of Q2 2012 ) in Bulgaria by about 50%. Ceteris paribus, if there is just change in the structure to align with shares in the EU-6, this would result in additional €700 million value added to the Bulgarian economy. This is equivalent to 7% growth in value added, even with the current low levels of labor productivity and GDP growth could add up to 4%. The effect is undeniable. Even more powerful would it be if labour productivity rises. Due to lack of innovation, labour productivity in SMEs of the above mentioned sectors for the past four years has risen slowly: Textiles: +50% in labour productivity Computers, electronics and optics: +35% Other vehicles: +31% Automobiles: +8% Metal Products: +8% Machines: +6% Printing industry and production of recorded media: -6% Overall manufacturing: +9% Information Technology: +19% Film and TV productions, sound recording: +8% Characteristic of this sector is that during 2008-2011 the number of companies increased by 50% and employment by 25 %, and the value added by 40%. Together with the IT and information services, despite differences in the growth of labor productivity, these three sectors come out of the crisis rising high Information services: -9% Publishing: -30% Overall for knowledge intensive services: +16% R&D: +61% F. Export Potential Bulgaria currently relies primarily on the basic metals and petroleum products in the export business. However, the mechanical engineering, metal products, computers, optics and electronics, automobiles - have increased over the last four years in the volume of export and in export prices, and in labor productivity. Along with them joins food production and manufacturing of pharmaceuticals. These are sectors which exports deserves to be encouraged. The existing data on foreign trade of Bulgaria clearly shows that the largest share in exports is of the raw materials: 43.3% of total exports in 2012. Followed by consumer goods 23.3% and investment goods by 16.7%. Compared to the same period in 2011, the share of consumer goods and energy resources increases and decreases the share of raw materials (3.5% less). High-tech industries achieve 6.1% of total exports, making it third in exports per employee after exports of petroleum products and basic metals. TOP 10 share of export of the total export of Bulgaria in 2012 1. Petroleum products (energy source) - 13.9% 2. Ferrous metals (raw material) - 10.8% 3. Raw materials for food production (raw material) - 8.5% 4. Clothes and shoes (consumer goods) - 7% 5. Machinery and Equipment (investment goods) - 4.9% 6. Foods (Consumer Goods) - 4.7% 7. Furniture and household appliances (consumer goods) 3.6% 8. Iron and steel (raw materials) - 3.5% 9. Pharmaceuticals and cosmetics (consumer goods) - 3.4% 10. Ore (raw material) - 2.8% G. Fast Growing SMEs: Locomotives among Enterprises Bulgaria in 2011 has 1,700 fast-growing small and medium-sized enterprises (with over 20% growth in turnover per year). This does not include microenterprises. Research on past is not done, but by expert judgment can be assumed that the fastgrowing microenterprises may be around 2,000. Fast growing SMEs are about 6% of all SMEs, but generate 40% of the value added generated by SMEs. They can be found in each administrative area of the country and in all sectors, 27% of them are from the industry and a further 8% of services. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 8 If it can be considered that there is a correlation between the increase in turnover and employment, it is about 20% increase in turnover leads to approximately 11% increase in employment, therefore these 1,700 SMEs could provide at least another 3,700 additional jobs per year, added to 35,000 jobs they have already secured. H. Regional Specialization: Key to the Clusters The main objective of this review there would not be executed if you do not pay attention to the development of SMEs at regional level. Regional specialization is determined by the quantitative method of Bergman-Feser. Regional allocations are based on production specialization of the specified region whose territorial range is defined as the labor pool at the district level. The degree of specialization is higher in coefficient of specialization greater than 2 and average at high coefficient of specialization within the range of 1.2 to 2 (1.2>LQ>2). I. High Tech Manufacturing and Knowledge Intensive Services Group of high-tech industries and high-tech knowledge-intensive services includes production of pharmaceutical products, the production of computers, electronics and optics; film and TV shows production, sound recording and music publishing; radio and TV services, telecommunications, information technology, information services and R&D. The group employs over 76,000 people, of which more than 48,000 (63.6%) in SMEs. Except for the production of pharmaceutical products, where SMEs employees are only 22%, all other activities are characterized by medium and high share of SMEs. Medium high and medium low tech manufacturing Group of medium high and medium low technology industries covers economic activities of C19 through C30 under CEA-2008 (NACE) without high-tech economic activities and C33 "Repair and installation of machinery and equipment". The group employs over 184,000 people, of which over 110,000 (60%) of SMEs. Typical is a high degree of specialization and concentration at the district level, as 69% of workers in this group are characterized by regional specialization coefficient above 1.2 (LQ> 1.2 Figure 5). The highest concentration of the group of mediumhigh and medium low tech manufacturing is in the central regions of the country and in particular in the districts of Plovdiv, Stara Zagora, Gabrovo and Veliko Tarnovo. The combination of regional specialization and enterprise density yields the following conditions for clustering by sector: C20: C22: C23: C25: C27: C28: C29: C30: Chemical industry - Varna, Ruse and Plovdiv Rubber and plastic - Plovdiv and Gabrovo Non-Metal products - Gabrovo, Vratsa and Shumen Metal products - Gabrovo, Stara Zagora and Plovdiv Electrical equipment - Gabrovo and Sofia Machines - Gabrovo and Stara Zagora Automobiles - Lovech, Yambol Other vehicles - Ruse and Varna For all activities of the group is typical high degree of specialization at regional level, 92.1% of the employed are in areas out as highly specialized in high-tech industries and high-tech knowledge-intensive services (LQ> 1.2 - Figure 4). Activities are highly concentrated in Sofia, as 82.1% of those employed in industry and 83.6% of those employed in the services operate in the capital. Specialization of the workforce combined with the density of enterprises, ie areas in the country where both indicators are simultaneously high for the sector suggest prerequisites for clustering in their respective sectors: (map with regional specialization can be found in Appendix 2 for more detailed consideration ) C26: Computers & Electronics - Sofia and Plovdiv J59: Film and TV Industry - Sofia J62: Information Technology - Sofia J63: Information services - Sofia and Varna Figure 5 Low tech manufacturing Group of low-tech industries covers economic activities of C10 to C18 by CEA-2008 (NACE) and C31 economic activities "Manufacture of furniture" and C32 "Other manufacturing". The group employs over 307,000 people, of which over 232,000 (75.5%) in SMEs. This is a group of production sectors, which employ the largest number of employees. Total group is characterized by an average level of specialization, as 56.7% of the employed are in areas with pronounced regional specialization due to the relatively even distribution of manufacturing enterprises of the food industry. High degree of specialization and concentration at the district level is observed in the sectors of wood processing and furniture industry, textiles and clothing production. (Figure 6). Figure 4 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 9 The highest concentration of the group of low-tech industries is observed in the Southwest and South central, and Northern and Central region. The combination of regional specialization and enterprise density yields the following conditions for clustering by sector: C10: C13: C14: C15: C16: C17: C31: Food - Plovdiv, Yambol and Sliven Textiles - Gabrovo and Sliven Clothing - Blagoevgrad, Rousse, Haskovo Leather and Shoes - Kyustendil, Blagoevgrad, Pazardzhik Wood - Smolyan and Lovech Paper - Sofia, Plovdiv, Pazardzhik and Veliko Tarnovo Furniture - Lovech, Pazardzhik, Ruse, Gabrovo Figure 6 The combination of regional specialization and enterprise density can be a good basis for the formulation of more precise measures to support the creation of enterprises, the clustering of existing businesses and the creation of technology parks and business incubators for the relevant sectors. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 10 SMALL BUSINESS ACT Guiding principles of the Small Business Act, respectively, of the Strategy are: adherence to European policy in the field of small business, application of the "Think Small First" in all areas of the Strategy and clear and feasible measures to implement the Strategy. The Strategy or SBA consists of 10 priority areas, in which, based on the methodology the Commission, Bulgaria currently holds the following positions: 1. Entrepreneurship: 2. Secon chance: 3. Think Small First: 4. Responsive administration: 5. State aid: 6. Access to finance: 7. Single market: 8. Skills and innovation: 9. Environment: 10. Internationalization: 24 place 22 place 18 place 19 place 9 place 10 place 13 place 27 place 26 place 27 place Overall: 23 place Map 0 Performance of the EU member states in „Small Business Act” implementation, 2012 It is noteworthy that the Member States of Southern Europe and Eastern Europe generally have lower performance than the countries of North and Central Europe. In its leading areas Bulgaria differs from its neighbors, and in areas where Bulgaria is low performing, the neigbours are superior. Obviously, success can not be uniquely identified with historical and geographical reasons, but rather a commitment to reforms and seeking efficiency in the example of best practice in Europe. Below there is a detailed description of each of the priority fields; Bulgaria's place in it; indicators, which has formed the position of Bulgaria; goals that were set and what could be done, so that they can be achieved. The list of indicators is provided in Appendix 1, which explains in detail what comprises each criterion. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 11 1. ENTREPRENEURSHIP Goals 2020: Bulgaria should create and maintain an environment in which entrepreneurs can thrive and entrepreneurship is rewarded. Bulgaria should take care of future entrepreneurs, particularly by encouraging entrepreneurial interest and talent, particularly among students, young people and women. Strategic Goal Figure 1.A Level of the Member States "Entrepreneurship". This priority area has the eighth overall score for the entire EU, 2012 Bulgaria is a place in which entrepreneurial initiative has all the conditions for a quick and easy start-up and implementation. In view of this situation reaching the EU average in the priority area "Entrepreneurship" is a realistic goal. This implies the achievement of the following results: Table 1.B Operational Goals Criteria Goal Change 1.1. > 12 % +2% = +100 000 people 1.2. > 55% +17% = +85 000 people 1.3. >= 50% Keeping/increasing the share 1.4. > 28% +7% = +350 000 people 1.5 > 49 % +2% = +100 000 people Guidelines for urgent action: 1. Criterion 1.1. - More and more young people, women and the elderly over 50 years to be able to implement entrepreneurial initiative 2. Criterion 1.5. - Expanding the network of training firms 3. Criterion 1.5. - Increase the number of trained teaching staff in entrepreneurship with about 1,500 people. Where are we? In the field of entrepreneurship, according to the methodology of the European Commission, Bulgaria shows a result that gives it a 24th place in the EU for 2012. Guidelines for action: Bulgaria should promote the work of the Centre for training firms to the Ministry of Education to provide funding for teacher training to create and maintain training firms in schools; should continue and intensify its cooperation with non-governmental organizations that support entrepreneurship education in schools. network of training firms to expand as to professional schools in the network include art schools (Ministry of Culture) sports schools (Ministry of Youth and Sports) and all other secondary schools . To alleviate the conditions for starting a business ; To eases access to financing through existing and new programs ; To create a program especially for start-ups with a target group of young people, women and people aged over 50 years. To create a network of women entrepreneurs, to encourage women in their desire and efforts to start their own business. Figure 1.B Bulgaria's position on "Entrepreneurship" in comparison with the leader, the EU average and the catching up state ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 Criteria in the priority area "Entrepreneurship" 1.1. 1.2. 1.3. 1.4. 1.5. Entrepreneurial activity Entrepreneurship as an opportunity Preference to be self-employed Feasibility of self-employment School training in entrepreneurship Table 1.A Performance of Bulgaria Cr. Result Av. EU Leader Place in EU 1.1. 10% = 500 000 p. 12% 25% 19-20 1.2. 38% = 190 000 p. 55% 81% 26 1.3. 50% = 2 500 000 p. 45% 66% 7 1.4 21% = 1 050 000 p. 28% 49% 20 1.5. 47% = 2 350 000 p. 49% 64% 18 Source: SBA Fact Sheet 2012 / Flash Eurobarometer on Entrepreneurship 2009 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 12 2. SECOND CHANCE Goals 2020: Bulgaria should ensure that the entrepreneurs who have been declared bankrupt and have come to this situation in a completely fair way will be able to place a new beginning, by providing conditions to quickly complete the bankrupt business to launch new. Figure 2.A Level of Member States 'Second Chance'. This priority area has the fourth overall score for the entire EU, 2012 Strategic Goal Bulgaria is a place where entrepreneurs who bankrupted honestly can quickly and easily close the failed business and start a new. Society tolerates and encourages second chance for enterprising people. Bulgaria with decisive action could rapidly move at least to average EU levels in the priority area "Second Chance." Table 2.B Operational Goals Criterion Goal Change 2.1. < 1 year 28 months decrease 2.2. =< 9% Keeping the result 2.3. > 81% +4% = + 200 000 people Guidelines for urgent action: For criterion 2.1. - Reduction deadlines for closing a business in less than 1 year. If such a measure is necessary to present useful information to the public , its implementation will affect indirectly on the state of the indicator under criterion 2.3. Where are we? In the field of second chance, according to the methodology of the European Commission, Bulgaria shows a result that places it 22nd in the EU for 2012. Securing the necessary legislative changes to ensure the closure of bankrupt business within one calendar year. More efforts are needed to improve public opinion about second chances - emphasis on public awareness that entrepreneurs who have failed honestly once, starting a new business, actually create more sustainable business, as evidenced statistics at the European level, a fact that and this last quarter of the population of the country ought to know. Figure 2B Bulgaria's position on "Second Chance" compared to the leader, the EU average and the catching up state ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 0.900 1.000 Criteria in the priority area "Second Chance": 2.1. Time to close the business3 2.2. Cost of closing a business 2.3. Public support for second chance Table 2.A Perfrormance of Bulgaria Cr. Result Av. EU Leader 2.1. 3.3 years 1.94 years 2.2. 9% 10.64% 2.3. 77% 81% Place in EU 0.4 years 4% 95% 25-26 9-15 25-26 Source: SBA Fact Sheet 2012 / Doing Business 2012 Flash Eurobarometer on Entrepreneurship 2009 3 With red are marked the top 10 weakest results of Bulgaria National Strategy for SMEs Promotion - Small Business Act - 2014-2020 13 3. THINK SMALL FIRST Goals 2020: Bulgaria should always act according to the "Think Small First" principle, ie always take into account the characteristics of SMEs when designing legislation, so that it does not bear additional burdens on small businesses, and where possible - to simplify existing rules. Strategic goal Figure 3.A Level of Member States 'Think small first'. This priority area is the second most common result for the whole EU, 2012 Bulgaria is a country where the administrative burden for businesses is acceptable, and as legislative changes are fully consistent with the impact that would have on small businesses and they do not hinder its development. Table 3.B Operational Goals Criterion Goal Change 3.1. < 3.10 Reduction of administrative burden 3.2. < 1.06 One Stop Shop Development 3.3 < 0.63 Simplification of procedures Guidelines for urgent action: For criterion 3.1. – Introduction of the "SME test". Bulgaria is not far from the EU average in this priority area therefore next target is the country to stand in the top ten in EU easing the administrative burden for small businesses. The main task is to introduce the "SME test" it serves as a comprehensive assessment of the impact of future legislative and administrative initiatives on SMEs and taking account of the results in the preparation of proposals for legislative changes. The test must accompany each draft legislative change, as well as financial statement and clearly and specifically summarizes how the rules will affect small businesses. If the test finds that the measure prevents SMEs, brings additional administrative burden, but it turns out that the measure can not be implemented, it must be the exclusion of SMEs (especially microenterprises) from the scope of this measure. make better use of the public consultation is essential before the introduction of any legislative changes. Conducting research, what are the 10 most severe administrative burden by business whether legislative norms, rules or any procedures - an assessment of their current impact and transition to alleviate or eliminate them following the results. Where are we? In the "Think Small First" area, according to the methodology of the European Commission, Bulgaria with its result occupies 18th place in the EU in 2012 as this is close to EU average. Figure 3.B Bulgaria's position on the "Think Small First" compared to the leader, the EU average and the catching-up state ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 0.900 1.000 Criteria in the priority area "Think Small First": 3.1. Burden of government regulation 3.2. System of licenses and permits 3.3. Communication strategy and simplification of rules and procedures Table 3.A Perfrormance of Bulgaria Cr. Result Av. EU Leader Place in EU 3.1. 3.10 3.09 4.4 10 3.2. 1.06 1.59 0.0 9 3.3 0.63 0.30 0.0 24 Source: SBA Fact Sheet 2012 / The Global Competitiveness Report 2011-2012 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 14 Table 4.A Perfrormance of Bulgaria 4. RESPONSIVE ADMINISTRATION Bulgaria should create willingness of the public administration to respond to the needs of SMEs by facilitating SMEs daily life, particularly through the introduction and expansion of egovernment and the work of "one stop shop". Figure 4.A Level of Member States “Responsive administration". This priority area takes the best permormance for the whole EU, 2012 Cr. Result Av. EU Leader Place in EU 4.1. 18 days 13.8 days 4 days 20-21 4.2. 1.50% 4.98% 0.00% 8 4.3. 0.00% 16.10% 4.4. 15 days 36.1 days 4.5. 3.00% 4.69% 4.6. 17 pcs. 15.4 pcs. 8 pcs. 20 4.7. 500 hs. 205.6 hs. 59 hs. 26 4.8. 23.80% 20.62% 9.70% 18 4.9. 75% 89% 0.00% 1 day 0.00% 100% 1-8 6 10-11 21-25 Source: SBA Fact Sheet 2012 / Doing Business 2012 / DG INFSO 2010 Goals 2020: Strategic Goal Bulgaria is a country in which registration and launch of new business, payment of taxes and other obligations to the state budget, the closure of bankrupt business, etc. be implemented in a fast and easy way without any additional burden on businesses. E-systems and "One-stop shops" significantly facilitate these processes. Table 4.B Operational Goals Where are we? In the priority area "Responsive administration" according to the methodology of the European Commission, Bulgaria with its result occupies 19th place in the EU in 2012 as this is close to EU average. Figure 4.B Bulgaria's position on "Responsive administration" compared to the leader, the EU average and the catching up state Criterion Goal Change 4.1. < 7 days At least 11 days less 4.2. =< 1.50% Keeping it 4.3. = 0.00% Keeping it 4.4. =< 15 дни Keeping it 4.5. =<3.00% Keeping it 4.6. < 8 pcs At least 9 payments less 4.7. < 150 hours At least 350 hours less 4.8. < 20% At least 4% less 4.9. 100% Full electronization Guidelines for urgent action: 1. For criterion 4.1. Speeding up the registration for VAT ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 0.900 1.000 2. For criterion 4.6. Reducing the number of payments Criteria in the administration": 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9. priority area "Responsive Time to start a business Cost to start a business Initial minimum capital Transfer time (registration) property Transferring costs (registration) property Number of tax payments Time required to pay 3 key taxes Cost to enforce contractual obligations outstanding An electronic version of the eight main society services 3. For criterion 4.7. Shortening the time for payment of the 3 main types of taxes 4. For criterion 4.9. Complete computerization of 8 key business services Improved performance is related to the full implementation and development of e-government: an electronic service for entrepreneurs and exchange of data between institutions. The rules for the introduction of new fees or amending existing, must be clear and well known. Reducing the number of charges and their sizes can be linked to the creation of a single point of contact where one can obtain information and to signal the disproportionate fees or procedures hindering SMEs. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 15 5. STATE AID & PUBLIC PROCUREMENT Bulgaria should apply best practices in the field of public procurement, providing easier access for SMEs. Bulgaria should make effective use of Community provisions in the field of State aid by supporting the development of SMEs throughout their life cycle. Figure 5.A Level of Member States in “State aid and public procurement". This priority area is the penultimate in a total score for the entire EU, 2012 Table 5.A Perfrormance of Bulgaria Cr. Result Av. EU Leader 5.1. 79.00% 38.00% 5.2. 4.00% 4.20% 5.3. 14.5 days 24.8 days 5.4. 52.00% 72.94% 5.5. 4.80% 9.53% 23.60% 5.6. 4.10% 2.11% 9.25% 79.00% 18.00% 4 days 100.00% Place in EU 1 10-13 10 21-22 22 6 Source: SBA Fact Sheet 2012 / DG ENTR 2008 / State Aid Scoreboard 2011 / European Payment Index 2011 / DG INFSO 2010 / DG REGIO 2011 / DG AGRI 2011 Goals 2020: Strategic Goals Bulgaria is a country where SMEs have a free and competitive access to public procurement system which is fully electronic. State aid for SMEs is available. All the rules of the legislation in the field of competition are explicitly designed to promote more innovative and entrepreneurial business environment. Table 5.B Operational Goals Where are we? In the priority area 'State aid and public procurement”, according to the methodology of the European Commission, Bulgaria occupies ninth place in the EU in 2012 as an this is above the EU average Figure 5.B Bulgaria's position on "State aid and public procurement" in comparison with the leader, the EU average and the catching up state Cr. Goal Change 5.1. >= 79.00% Keeping the result 5.2. > 5.00% Increase by 1% 5.3. < 7 дни One week less 5.4. = 100% Full electronization 5.5. > 9.00% Double money available 5.6. >= 4.00% Keeping the result Guidelines for urgent action: 1. For criterion 5.4. - Full computerization of the public procurement system and achieving the level of Ireland, Cyprus, the UK and Sweden. 2. For criterion 5.3. - Complete elimination of delays in payments for the procurement or shorten the delays to a maximum of 1 week. 3. For criterion 5.5. - An increase of 100% (up to 9% of all structural funds) of EU funds for: ЕС 0.000 0.100 0.200 0.300 0.400 0.500 0.600 Criteria in the priority area 'State aid and public procurement ": 5.1. Share of SMEs in total procurement 5.2. State aid for SMEs 5.3. Late payments by public authorities 5.4. Availability of e-procurement 5.5. Planned share of European Structural Funds focused on SMEs and Entrepreneurship for 2007-2013 5.6. Planned share of European funds for agriculture and rural development aimed at supporting start-up and business development from 2007 to 2013. Technology transfer and improvement of cooperation networks between SMEs, universities, educational institutions of all kinds, regional authorities, research centers and development, science and technology parks, etc. Support for R&D carried out in particular SMEs, including access to R&D - services research centers. Support to SMEs for the promotion of nondestructive environmentally friendly products and production processes. Measures to stimulate entrepreneurship and starting a business Measures to promote e-commerce, education and training, networking and cooperation etc. Measures to improve SME access to more efficient use of ICT National Strategy for SMEs Promotion - Small Business Act - 2014-2020 16 Table 6.A Perfrormance of Bulgaria 6. ACCESS TO FINANCE Bulgaria should facilitate SMEs' access to finance, in particular to risk capital, micro-credit and capital type "mezzanine" and maintain a legal and business environment supportive to timely payments in commercial transactions. Figure 6.A Level of the Member States in "Access to Finance". This priority area has the third overall score for the entire EU, 2012 Cr. Result Av. EU Leader Place in EU 6.1. 0.012% 0.016% 6.2. 8 7.03 6.3. 6 4.4 6.4. 35.93 days 53.09 days 6.5. 3.58% 2.91% 6.6. 16.00% 19.22% 6.7. 11.60% 14.60% 0.00% 11 6.8. 16.70% 22.30% 3.10% 16 6.9. 13.10% 27.10% 4.90% 7 0.039% 10 6 16 9-10 1-5 8 22.70 days 1.79% -2.76% 24 13 Source: SBA Fact Sheet 2012 / DG ENTR 2011 /ESTAT 2009 ЕCB, IMF 2011 / European Payment Index 2011 / Doing Business 2012 Goal 2020: Strategic Goals Bulgaria is a country in which SMEs have free access to financing in all phases of the life cycle of an enterprise of seed and start-up capital through venture capital, growth capital, mezzanine financing and credit guarantees. Creditors' rights are protected, and the payment of debts incurred becomes time. Table 6.B Operational Goals Where are we? In the priority area "Access to Finance", according to the methodology of the European Commission, Bulgaria occupies 10th place in the EU in 2012 with a performance above EU average. Figure 6.B Bulgaria's position on "Access to Finance" in comparison with the leader, the EU average and the catching up state 0.100 0.200 0.300 0.400 0.500 0.600 Goal Change 6.1. > 0.025% Doubling the risky investments to achieve at least 15,000,000 euro 6.2. >= 8 Keeping the result 6.3. >= 6 Keeping the result 6.4. =< 35 дни Keeping the result 6.5. < 2.50% Decreasing lost payments 6.6. =< 16.00% Keeping the result 6.7. =< 11.00% Keeping the result 6.8. < 10.00% Reducing to 10% the claims that access to state funding worsens 6.9. =< 13.00% Keeping the result Guidelines for urgent action: ЕU 0.000 Cr. 0.700 0.800 0.900 Criteria in the priority area "Access to Finance": 6.1. Investments in venture capital 6.2. Under the right 6.3. Depth of credit information 6.4. Length of time to receive claims 6.5. lost receivables 6.6. Differences in interest rates on loans to EUR 1 million and loans over EUR 1 million. 6.7. Requests for bank loans, which have been rejected 6.8. Access to public financial support including guarantees 6.9. Willingness of banks to provide loans. 1. For criterion 6.1. - Strengthening of venture investing, creating an environment conducive to investment risk, including the development of networks of business angels and seed funds and startup capital. 2. For criterion 6.8. - Easing the terms of use of EU structural funds. Ensuring the rights of creditors is important for investor success in the country, so it is important to continue to ease conditions for the collection of late payments occurred, along with limiting the increase in uncollected receivables. Bulgaria should maintain sufficient conditions for access to public funds by reducing administrative barriers to receipt of public funding. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 17 7. SINGLE MARKET Table 7.A Perfrormance of Bulgaria Bulgaria should encourage SMEs to benefit more from the opportunities offered by the single market - in particular by improving information about the Single Market. Bulgaria should allow SMEs' interests to be better represented in the development of standards, and access to the protection of patents and trademarks facilitated. Figure 7.A Level of the Member States in "Single Market". This priority area has the fifth overall result for the whole EU, 2012 Cr. Result Av. EU Leader 7.1. 4.10 months 5.47 months 7.2. 0 0.15 7.3. 1.00% 1.17% 7.4. 3.15% 7.01% 7.5. 6.33% 16.54% 2.40 months 0 0.10% 17.10% 53.50% Place in EU 4-5 1-23 7-11 24 23 Source: SBA Fact Sheet 2012 / Comext 2009 Internal Market Scoreboard 2011 Goals 2020: Strategic Goals Bulgaria is a country in which SMEs have all the conditions to trade freely within the Single Market. Their presence is protected by relevant legislation and secured information on the necessary standards and how to protect intellectual property. Table 7.B Operational Goals Where are we? Cr. Goal Change 7.1. =< 4 months Keeping the result 7.2. =0 Keeping the result 7.3. =< 1.00% Keeping the result 7.4. > 7.00% More SMEs exporting 7.5. > 12.00% More SMEs importing In the priority area of "Single market", according to the methodology of the European Commission, Bulgaria occupies 13th place in the EU in 2012 which slightly below EU average. Guidelines for urgent action: Figure 7.B Bulgaria's position on "Single market" compared to the leader, the EU average and the catching up state The presence of Bulgarian SMEs in the Single Market can be promoted in different directions - as support for the introduction of new standards, and through more awareness about the opportunities intellectual property - tvenost businesses to be protected in a market using the services of both national patent authorities and the community - especially in the field of protection of patents or registration of Community trade marks and community designs. ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 0.900 1.000 Criteria in the priority area "Single Market": 7.1. Delay the transposition of directives into national law 7.2. Number of directives which transposition into national law was delayed more than two years 7.3. The single market directives not transpositioned into national law 7.4. Share of SMEs with exports to EU 7.5. Share of SMEs witth imports from EU 1. For Criteria 7.4. and 7.5. - Increase the share of SMEs in one market. The presence of Bulgarian firms in the market may continue to be encouraged through participation in international exhibitions and fairs. Of key importance is the information security, which can ensure both under administration and under the network organizations such as Europe Enterprise Network. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 18 Table 8.A Perfrormance of Bulgaria 8. SKILLS AND INNOVATION Bulgaria should improve skills in SMEs and all forms of innovation. Bulgaria should encourage investment in research by SMEs and their participation in programs to support research and development, cross-border research in the creation of clusters and active management of intellectual property by SMEs. Figure 8.A Level of the Member States in "Skills and innovation." This priority area is the last in a total score for the entire EU, 2012 Cr. Result Av. EU Leader Place in EU 8.1. 17.10% 30.30% 8.2. 3.50% 11.20% 8.3. 20.70% 34.20% 53.00% 22 8.4. 17.40% 39.10% 68.00% 26 8.5. 14.20% 13.30% 25.60% 13 8.6. 8 SMEs 23.3 SMEs 8.7. 3.00% 13.00% 8.8. 4.00% 28.00% 8.9. 29.00% 58.48% 2.50% 10.50% 8.10. 22 46.00% 25 25.00% 22-23 85 SMEs 27 25.00% 27 53.00% 26 90.00% 27 35.90% Source: SBA Fact Sheet 2012 / Community Innovation Survey 2008 / DG Research 2010 / Eurostat Information Society Indicators 2011 / Eurostat Labour Force Survey 2010 Goals 2020: Strategic Goals Where are we? In the priority area "Skills and innovation," according to the methodology of the European Commission, Bulgaria occupies 27th place in the EU for 2012. Figure 8.B Bulgaria's position on "Skills and innovation" compared to the leader and the EU average. ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 Criteria in the priority area "Skills and Innovation": 8.1. Share of SMEs innovating in-house 8.2. Share of innovative SMEs collaborating with other companies and organizations 8.3. Share of SMEs that have introduced innovative products or processes 8.4. Share of SMEs that have introduced organizational/marketing innovation 8.5. Share of sales of new company products or new to the market products or services 8.6. Number of SMEs involved in R & D funded by the EU 8.7. Share of SMEs (not micro) selling online 8.8. Share of SMEs (not micro), buy online 8.9. Share of SMEs in the trainings 8.10. Employee participation (in micro) courses and training Bulgaria is a country in which SMEs invest in R&D, creating its own or in collaboration and marketing of new or improved products and services, introduce new or improved organizational or marketing processes. Training and overall training of personnel is a national and company policies and companies have no difficulty in hiring qualified worker or refine their own employee with the right skills. Table 8.B Operational Goals Cr. Goal Change 8.1. > 30.00% 45,000 SMEs more 8.2. > 11.00% 26,000 SMEs more 8.3. > 34.00% 46,000 SMEs more 8.4. > 39.00% 76,000 SMEs more 8.5. >= 14.00% Keeping or increasing the result 8.6. > 23 МСП 53 SMEs more 8.7. > 13.00% 2,400 small and medium more 8.8. > 28.00% 6,700 small and medium more 8.9. > 58.00% 102,000 SMEs more 8.10. > 10.00% 26,000 microenterprises more Guidelines for urgent action: 1. For criterion 8.7. and 8.8. - Increase the share of SMEs trading online. 2. For criterion 8.9. and 8.10. - Encouraging SMEs to train their staff. 3. For criterion 8.4. - Encouraging organizational and marketing innovation. SMEs to 4. For criterion 8.2. - Encouraging SMEs to establish cooperation among themselves or with research institutes in order to create and implement innovations. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 19 Table 9.A Perfrormance of Bulgaria 9. ENVIRONMENT Bulgaria should enable SMEs to turn environmental challenges of the environment into opportunities. Bulgaria should provide more information, expertise and financial incentives in order to fully exploit the opportunities for new "green" markets and increased energy efficiency, partly through the introduction of SME management systems environment. Figure 9.A Level of the Member States in "Environment". This priority area has the sixth overall score for the entire EU, 2012 Cr. Result Av. EU 9.1. 0.01% 0.04% 9.2. 85.00% 93.00% 9.3. 2.00% 9.00% 9.4. 31.00% 56.00% 9.5. 21.00% 26.00% 9.6. 17.00% 22.00% 9.7. 7.00% 8.00% 9.8. 19.00% 62.00% Leader Place in EU 0.07% 99.00% 22.00% 96.00% 36.00% 48.00% 21.00% 100.00% 27 22-23 25-27 23 20-24 17-19 13-15 21 Source: SBA Fact Sheet 2012 / Community Innovation Survey 2008 / Еurobarometer Survey on SMEs Resource Efficiency and Green Markets 2012 Goals 2020: Strategic Goals Bulgaria is a country in which SMEs invest in energy efficiency, developed and marketed, and used in the production "green" products. The state provides financial incentives for this purpose and inform entrepreneurs about all the possibilities on the way to "green" technologies. Table 9.B Operational Goals Cr. Goal Change 9.1. >0.04% At least 60 SMEs more (no micros) 9.2. > 93.00% 28,000 SMEs more 9.3. > 9.00% 25,000 SMEs more In the priority area "Environment", according to the methodology of the European Commission, Bulgaria occupies 26th place in the EU for 2012. 9.4. > 56.00% 88,000 SMEs more 9.5. > 26.00% 18,000 SMEs more 9.6. > 22.00% 18,000 SMEs more Figure 9.B Bulgaria's position on "Environment" in comparison with the leader, the EU average and the catching up state. 9.7. > 8.00% 3,500 SMEs more 9.8. > 62.00% 151,000 SMEs more Where are we? Guidelines for urgent action: 1. For criterion 9.1. - Increasing the share of SMEs that produce or implement innovations with environmental benefits. Appropriate measures may provide additional actions in support of microenterprises than those page indicators sectors. ЕU 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 Criteria in the priority area "Environment": 9.1. Innovations with environmental benefits. 9.2. Share of SMEs with measures of resource efficiency. 9.3. Share of SMEs that have received public support for the introduction of measures to resource efficiency. 9.4. Share of SMEs satisfied with public support in the field of environment. 9.5. Share of SMEs, offering "green" products or services. 9.6. Share of SMEs with a turnover of over 50% generated from "green" products or services. 9.7. Share of SMEs that have received public support for the production of "green" products or services. 9.8. Share of SMEs satisfied with public support for the production of "green" products or services. 2. For criterion 9.3. - We need more businesses to get help to support the introduction of effective use of resources 3. For criterion 9.5. - Encouraging SMEs to market more "green" products and services. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 20 10. INTERNATIONALIZATION Bulgaria should encourage SMEs to benefit from the growth of markets, especially outside the EU, making the conditions for foreign trade, the opportunity to access these markets, offering support for training and development activities of SMEs in foreign markets. Figure 10.A Level of the Member States in"Internationalization". This priority area has the seventh overall score for the entire EU, 2012 The methodology according to which these results are formed contains some subs on which it would be difficult to influence in the short and medium term such as the cost of transport of export goods from the largest business center in the country to the seaport. Some subs on which could be more easily influenced are time and cost of obtaining the documents required for import and export. These criteria showed the following results: 10.9. Cost of obtaining import documents 10.10. Time for obtaining import documents 10.11. Cost of obtaining export documents 10.12. Time for obtaining export documents Table 10.B Perfrormance of Bulgaria Cr. Result 10.9. Av. EU 200 USD Leader 205 USD 15-17 10.10. 9 days 5.7 days 19-21 10.11. 200 USD 177.1 USD 16-19 10.12. 13 days 5.4 days 26 Source: SBA Fact Sheet 2012 / Doing Business 2012 Goals 2020: Bulgarian companies do not have difficulty in the implementation of foreign trade: the preparation of documents is quick, easy and inexpensive. Table 10.C Operational Goals Where are we? Bulgaria lags behind the other EU Member States in foreign trade and in 2012 occupies 27th place in the EU in the priority area "Internationalization". Figure 10.B Bulgaria's position on "Internationalization" in comparison with the leader and the EU average Cr. Goal Change 10.1. < 1100 USD 33% decrease 10.2. < 11 days 6 days less 10.3. 5 docs 1 doc less 10.4. < 1000 USD 55% decrease 10.5 < 11 days 10 days less 10.6. 5 docs Keeping the number 10.7. > 4.99% 4,000 SMEs more 10.8. > 3.06% 4,500 SMEs more In terms of cutting the documentary procedures for import and export the goals are: ЕU 0.000 10.1. 10.2. 10.3. 10.4. 10.5. 10.6. 10.7. 10.8. 0.100 0.200 0.300 0.400 0.500 Table 10.D Operational Goals 0.600 0.700 0.800 0.900 Cost of doing imports Time to perform the import Number of documents for the import Cost of export performance Time for export performance Number of documents for the process of export Share of SMEs importing from outside the EU Share of SMEs exporting outside the EU Table 10.A Perfrormance of Bulgaria Cr. Result Av. EU 10.1. 1666 USD 1111 USD 620 USD 10.2. 17 days 11.4 days 5 days 22-23 10.3. 6 docs 5.2 docs 2 docs 16-20 10.4. 1551 USD 1024 USD 540 USD 26 21 days 11.2 days 5 days 27 10.6. 5 docs 4.5 docs 2 docs 16-22 10.7 3.84% 4.99% 12.40% 17 10.8 1.76% 3.06% 6.24% 20 10.5 Leader Place in EU 27 Cr. Goal Change 10.9. <= 200 USD No increase 10.10. < 6 days 3 days less 10.11. < 170 USD 15% less 10.12. < 6 days 7 days less Bulgaria is 22/23 in EU in volumes of exports/imports for 2011. At the same time, the country is 24/26 in EU in export/import per capita (3700/4034 USD). There is clearly a link between the terms of trade and trading volumes. Guidelines for urgent action: 1. For critera 10.10 and 10.12. - Reduce the time for preparation of documents for import and export of 9 and 13 days to less than 6 days. 2. For criteria 10.9. - Reduce the cost of obtaining documents for export around 15%. Source: SBA Fact Sheet 2012 / Doing Business 2012 / Comext 2009 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 21 GOALS BASED ON MATCHING THE SECTORAL ANALYSIS AND SBA The following indicative targets for alignment with the EU average in the relevant indicators of the areas of the Small Business Act (the document that is based and future national strategy for the promotion of SMEs in Bulgaria from 2014 to 2020) in which Bulgaria is lagging behind most: Entrepreneurship (24th in the EU), environment (26th in the EU) internationalization (27th in the EU), innovation (27th in the EU) This can be done by creating technology partnerships, for example, using the potential of Europe Enterprise Network, and by strengthening the opportunities for ecommerce activity in which our country is last in the EU. To reach the EU average in e-commerce is necessary to: 2,400 more SMEs to start online sales. C. Innovation measures Strong incentive for innovation culture of SMEs can be an example of fast growing SMEs, as most of them progress is thanks to a new product, service, energy efficiency, better marketing approach, better management structure or other innovation. Back on data SBA, the introduction of new products and services created in the enterprises themselves need at least: 46,000 more SMEs; 76,000 more SMEs ust implement organizational or marketing innovation; 102,000 more SMEs should start training their staff; A.Measures for the creation of new businesses and promote entrepreneurship Goals: 12,100 more new SMEs and 90,000 new employees Start-ups should be mainly from the following sectors: - Computers, optics and electronics Cars and other vehicles Metal products Machines Printing and recorded media industry Textiles Information Technology Films and TV productions, sound recording Information services Publishing R&D Creation of new businesses and fostering entrepreneurship is the key to restructuring the sector. According to regional specialization enterprise creation can be oriented according to the concentration of the workforce and SMEs in the respective districts of the country. This will also facilitate the clustering of these sectors. The fact is that in Bulgaria there is no critical mass of businesses, leading to a quantum leap in the production of relevant sectors. Enterprise creation can be stimulated in a combination of grant and revolving tools using the network of entrepreneurial and business centers in the country. Key is entrepreneurship education to people with business idea to create a sustainable business that will remain on the market and after the first 5 years. This can be driven both by strengthening the role of the National Innovation Fund and by the mass-scale of the innovation voucher scheme and the demarcation of the Operational Programme " Human Resources " and " Innovation and Entrepreneurship" , the creation of enterprises and entrepreneurship education should be left to "Innovation and entrepreneurship " and retraining required 90,000 employees in item a fully "Human Resources" . Crucial here is the introduction of enterprise education in schools and the expansion of the training firms in all schools, including the School of the Arts ( where lay the groundwork in preparation employed in the creative industries that are part of most intense of knowledge services). D. Green technologies measures The results of Bulgaria show that: 18,000 more SMEs need to generate at least 50% of their turnover from green products and technologies; 28,000 more SMEs to achieve efficiency in resource use In the case of energy efficiency measures and technological innovation, and related "green technology" innovation can be fully committed to improving the ecological orientation of companies. Measures are formulated annually in the Annual Programme for implementation of the Strategy B.Measures to stimulate exports Based on the data of Small Business Act in order to reach the EU average in export-oriented SMEs, the target can be formulated as follows: 14,000 more SMEs to enter the Single Market 4,000 more SMEs to enter third markets These businesses should be mainly from industries in point A. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 22 ANNEX 1. CRITERIA LIST 1. ENTREPRENEURSHIP 1.1. Entrepreneurial activity Proportion of people (15-64) who have ever started a business now have their own business or are about to start their business 1.2. Entrepreneurship as an opportunity Share citizens (15-64 years) from ever started a business that started because they are mature advantageous opportunity to do so, not because of extreme need 1.3. Preference to be self-employed Share citizens (15-64 years), who prefer to be their own leaders themselves responsible for business 1.4. Feasibility of self-employment Proportion of people (15-64) who think that it is perfectly feasible to become an entrepreneur 4. RESPONSIVE ADMINISTRATION 4.1. Time to start a business Measured in calendar days. The index covers the average, which, according to lawyers in corporate law is the necessary time for the minimum number of procedures with government (the executive) agencies, not including the time for various additional payments. The time during which entrepreneurs gather information for the purpose, shall not be taken into account. The length of recording time up to the time at which the last required document is received . 4.2. Cost to start a business Measured as % of income per capita. Cost includes all official fees and fees for legal or professional services if such services are required by law. 4.3. Initial minimum capital Measured as % of income per capita. Reflects the amount that the entrepreneur needs to deposit in a bank before registration of the company and 3 months after the incorporation of the business. 1.5. School training in entrepreneurship 4.4. Transfer time (registration) property 2. SECOND CHANCE 4.5. Switching costs (registration) property Proportion of people (15-64) who believe that schooling has helped the growth of entrepreneurial spirit and attitude in them 2.1. Time to close the business The indicator measures the time it takes lenders to recover their due in calendar days in the case years ago. Measurement period is from the date of default of the debt until the bank receives all or part of the amount due. Different tactics for late payment are also taken into account 2.2. Cost of closing a business % Of the debtor's property that is spent on various charges on settlement 2.3. Public support for second chance 3. THINK SMALL FIRST 3.1. Burden of government regulation The indicator shows the view how severe administrative burden for businesses in terms of different requirements to the business of the government. Evaluation means 7 - "I have no difficulty "rating 1 means" extremely cumbersome administrative procedures" 3.2. System of licenses and permits System of licenses and permits self-assessment covers the following Member States: 1 - Does your country the principle of "tacit consent", ie If the authority has to issue a license or permit does not act in time, permit or license is granted automatically to the company; 2 - Are available in the country places called "One stop shop" for information on permits, licenses, etc.; Rating 0 implies full presence and functioning; grade 6 presumes no; The indicator is the arithmetic mean value. 3.3. Communication strategy and simplification of rules and procedures The indicator contains questions such as: Regarding communication: 1 - Government introduces you society with rules and procedures; 2 - Is there a policy in the country to be governed by the principle of "clear and simple expression" when drawing legislative texts and other administrative documents; 3 - Do You Make the affected parties to challenge norms imposed injurious to them; 4 - Is it possible imposed rules to be accessible and understandable for external state parties concerned; 5 - Government policy requires any specific requirements on transparency and freedom of expression; On simplification 1 - government (ministries and agencies ) keep you list the number of licensing and permit regimes; 2 - Is available program designed to reduce the administrative burden imposed by government on businesses / citizens; 3 Is available ongoing program to review and reduce the number of licenses and permits. Rating 0 implies "Yes." Grade 6 suggests "no." Overall rating is with the average Measured in calendar days. The average length of time for the transfer of property as a property right lawyers , notaries or registry officials Measured as % of property value. It includes all official fees required by law for the transfer of ownership. 4.6. Tax payments Measured as the number of payments , including electronic . Covers the number of payments - tax and other , the frequency of these payments , the number of institutions that made these payments. In particular methodology includes enterprises in the second year of its creation. 4.7. Time required to pay 3 key taxes Measured in hours per year. Measure the time it takes for the payment of the three main taxes: corporate tax, VAT and taxes and fees related to the labor market - such as social security contributions and income tax. 4.8. Cost to enforce contractual obligations outstanding Measured as % of claim. Measure the financial efficiency of the justice system in a commercial dispute. Cost is measured as a percentage of the claim, assumed to be equal to 200% of income per capita. Take into account three types of costs: legal fees, costs of implementation of the contract and the average value of attorney fees. 4.9. An electronic version of the eight basic public services The indicator measures whether they are available online 8 basic services for business: social security payments, payment of corporation tax; payment of VAT; registration of a new company; Submission to the National Statistical Institute; declaration; permits related to environmental protection; applying for participation in public procurement; 5. STATE AID AND PUBLIC PROCUREMENT 5.1. Share of SMEs in total procurement Measured in% 5.2. State aid for SMEs It is expressed in % of total aid. State aid granted as a horizontal measure for SMEs. Aid granted as a crisis measure not included. 5.3. Late payments by public authorities Measured in the average number of days. The number of days during which public authorities delaying payments to SMEs after contract. 5.4. Availability of e-procurement National Strategy for SMEs Promotion - Small Business Act - 2014-2020 23 The indicator presents comparable information on the level of availability of electronic services in public procurement . For example: 1 - electronic notification - electronic publications of notices of public procurement; 2 - E-Commerce - Preparation and submission of documentation electronically to participate in the ad / auction; 3 - e-assessment and award electronically 5.5. Planned share of European Structural Funds focused on SMEs and entrepreneurship for the period 2007-2013 It is expressed in % of the total allocation for the period 20072013. These funds planned Corrigendum to Council Regulation (EC) No 1083/2006 of 11 july 2006 laying down general provisions on the European Regional Development Fund, the European Social Fund and the Cohesion Fund and repealing regulation (EC) No 1260/1999 ANNEX IV, codes: 03 - Technology transfer and improvement of cooperation networks between SMEs and between universities and other educational institutions of all kinds, regional authorities , research centers and development, science and technology parks , etc. 04 Support for R&D carried out in particular SMEs, including access to R&D - services in research centers 06 Support to SMEs for the promotion of non-destructive environmentally friendly products and production processes, such as the introduction of pollution prevention technologies, etc. Rejected loan applications and loans whose conditions are considered unacceptable business as% of all loan applications 6.8. Access to public financial support including guarantees Share of enterprises that responded to the question that access to public financial support has deteriorated in the last six months 6.9. Willingness of banks to provide loans. Share of enterprises that responded to the question that access to loans made by banks has deteriorated over the past six months. 7. SINGLE MARKET 7.1. Delay the transposition of directives into national law Measured in months. Average delay in the transposition of directives. 7.2. Number of directives whose transposition into national law was delayed more than two years The relevant number of directives 7.3. The single market directives not transposed into national law 09 Other measures to stimulate research and innovation and entrepreneurship meters SMEs Measured in %. Proportion of directives that have successfully transposed into national law within the prescribed period by the European Commission amid all directives . 14 Services and applications for SMEs - such as e- commerce, education and training, networking and cooperation etc. 7.4. Share of SMEs to export to the EU 15 Other measures to improve SME access to more efficient use of ICT 68 Support for self-employment and business start-ups 5.6. Planned share of European funds for agriculture and rural development aimed at supporting start-up and business development from 2007 to 2013 . Measured as % of total spending. Resources planned under Measure 312" Support for the creation and development of business" for 2007-2013 6. ACCESS TO FINANCE 6.1. Investments in venture capital Measured in % of GDP. Includes seed- capital and start-upcapital. 6.2. Strength of the rights Measured as an index from 0 to 10. Index shows the extent of the rights that the law on bankruptcy and collateral guarantees to lenders and thus facilitate the borrowing of funds 6.3. Depth of credit information The index measures rules and practices affecting the coverage and accessibility of credit information through a public registry or private credit bureau . 6.4. Length of time to receive claims Measured in the average number of days during which the client pays the amount of the invoice - refers to payments B2B, B2C and State to business. 6.5. lost receivables Measured as a share of invoiced receivables that were written off and never received by the entity. 6.6. Differences in interest rates on loans to EUR 1 million and loans over EUR 1 million. The indicator measures how much more expensive (measured as interest rates) to obtain a loan under 1 million euros compared with a loan over 1 million. 6.7. Requests for bank loans, which have been rejected Measured in%. Share of SMEs in the Member State that export goods and services to other Member States in the EU on the basis of all SMEs in the country. 7.5. Share of SMEs in EU imports Measured in %. Share of SMEs in the Member States importing goods and services from other Member States in the EU on the basis of all SMEs in the country. 8. SKILLS AND INNOVATION 8.1. SMEs innovating in-house Measured in %. Share of SMEs (all SMEs), which have introduced new or significantly upgraded product, service or production process, developed within the establishment or with other enterprises . Not reported products, services or processes introduced in the market by an undertaking, but fully developed by other companies. 8.2. Innovative SMEs collaborating with other companies and organizations Measured in %. Share of SMEs involved in innovation cooperation of all SMEs. Enterprises that have innovative cooperation are those who have entered into any agreement for cooperation on innovation activities with other enterprises or institutions. Complex innovation, especially in the ICT sector, often depend on the ability to handle a variety of sources of information, require much knowledge. They depend on the entity's ability to cooperate in the development of innovation. This indicator measures the flow of knowledge between research centers (often government) and enterprises and between enterprises. 8.3. SMEs that have products or processes introduced innovative Measured in %. Share of SMEs (all SMEs) that have introduced market innovative products, services or processes. 8.4. SMEs that have introduced organizational/ marketing -volume innovation Measured in %. Share of SMEs (all SMEs) that have introduced market organizational or marketing innovation. 8.5. Sales of new company products or new to market products or services. Measured in% . Share of turnover from new (for the company and/or market) or significantly improved products or services of the total turnover of all undertakings . National Strategy for SMEs Promotion - Small Business Act - 2014-2020 24 8.6. SMEs involved in R&D funded by the EU Measured in %. Share of SMEs with a turnover of over 50% generated from "green" products or services in the last financial year. 8.7. SMEs selling online 9.7. Share of SMEs that have received public support for the production of "green" products or services. Measured in number of SMEs 100 000 SMEs involved in R& D funded by the EU Framework Programmes . Measured in%. Share of SMEs (only SMEs, ie with employees from 10 to 249 people) selling online and generated by these sales at least 1% of their turnover. 8.8. SMEs buying online Measured in %. Share of SMEs (only SMEs, ie with employees from 10 to 249 people), buy online and generated by these sales at least 1 % of their orders . 8.9. SMEs, which are conducting training Measured in %. SMEs account for all SMEs in sectors C to K NEAC -2003 (now the sectors B to M under CEA - 2008) , which performs any professional training. 8.10. Employee participation in training courses Measured in %. Employed in micro enterprises (less than 10 persons employed) aged 17 to 84 years “training throughout life”. 9. ENVIRONMENT 9.1. Innovations with environmental benefits . Measured in %. Share of innovative SMEs (not micro) of sections and divisions under CEA - 2008 (B, C, D, E, G46, H, J58, J61, J62, J63, K and M71) producing innovations (products, processes, organizational innovation) with benefits for the environment and/or the end user. Environmental benefits include reduced carbon footprint (total carbon dioxide emissions) by now, reduced energy expenditure per unit of outpu, reduced material consumption per unit of output, less pollution of soil, water, air, or reduced levels of noise, waste minimization, etc. Final customer benefits include reduced energy consumption, reduced pollution of soil, water, air and reduced noise levels, improved recycling of product after use, etc. 9.2. Share of SMEs with measures of resource efficiency . Measured in %. SMEs account for all SMEs in the last two years to put in place measures for resource efficiency. 9.3. Share of SMEs that have received public support for the introduction of measures to resource efficiency. Measured in %. Share of SMEs that have received public support in the last two years for the introduction of measures of resource efficiency . Measured in %. Share of SMEs that have received public support in the last two years for the production of "green" products or services. 9.8. Share of SMEs satisfied with public support for the production of "green" products or services. Measured in %. Share of SMEs satisfied with public support for the production of "green" products or services in the last two years. 10. INTERNATIONALIZATION 10.1. Cost of importation. Measured in U.S. dollars. The cost includes fees for 20-feet container. All fees required for completion of import procedures are included. This includes costs for documents, administrative costs for customs and technical control, port charges and inland transport to the port. The cost does not include duties or costs related to transport by sea. Included are only formally established and justified cost. 10.2. Time to perform the import. Measured in days. Include the time required for obtaining import documents, inland transport, cargo raztovarachnite activities at the port, customs control. 10.3. Number of documents for the import. These are all documents required for importation of goods. These include documents from ministries, customs authorities, port authorities, health and technical control, banks, etc. 10.4. Cost of export performance. Measured in U.S. dollars. The cost includes fees for 20-feet container. All fees required to complete export procedures are included. This includes costs for documents, administrative costs for customs and technical control, port charges and inland transport to the port . The cost does not include duties or costs related to transport by sea. Included are only formally established and justified cost 10.5. Time to perform the export. Measured in days. Include the time required for obtaining the export documents, inland transport, cargo raztovarachnite activities at the port, customs control. 9.4. Share of SMEs satisfied with public support in the field of environment. 10.6. Number of documents for the import. Measured in %. Share of SMEs satisfied with the level of public support in the field of environment in the last two years. Measured in days. Include the time required for obtaining import documents, inland transport, cargo raztovarachnite activities at the port, customs control. 9.5. Share of SMEs , offering "green" products or services. 10.7. Share of SMEs importing from outside the EU. Measured in % . Measured in %. SMEs account for all SMEs importing from outside the EU. 9.6. Share of SMEs with a turnover of over 50% generated from "green" products or services. 10.8. Share of SMEs exporting outside the EU. Measured in %. SMEs account for all SMEs that export to countries outside the EU. National Strategy for SMEs Promotion - Small Business Act - 2014-2020 25 ANNEX 2. REGIONAL SPECIALIZATION MAPS Figure 4 Figure 5 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 26 Figure 6 National Strategy for SMEs Promotion - Small Business Act - 2014-2020 27