Sendmail Configuration and Automation to send mail on critical Sendmail configuration on Linux: HostName i3hydlin1 1. # /etc/mail/sendmail.mc ( Comment the following two lines using dnl ) dnl # DAEMON_OPTIONS(`Port=smtp,Addr=127.0.0.1, Name=MTA') dnl dnl # LOCAL_DOMAIN(‘localhost.localdomain’) dnl 2. Create relay in access file: # /etc/mail/access ( IP / Hostname ) 192.168.18.15 RELAY i3hydlin1 RELAY . . . . 3. Masquerading mc file to cf file: # m4 /etc/mail/sendmail.mc > /etc/mail/sendmail.cf 4. Start Related Services: # chkconfig sendmail on # chkconfig dovecot on # service sendmail start # service dovecot start Testing the Sendmail : [root@i3hydlin1 ~]# mail -v raja.ramdeep@gmail.com Subject: Test mail . Cc: prajendran@i3-soft.com Null message body; hope that's ok raja.ramdeep@gmail.com,prajendran@i3-soft.com... Connecting to [127.0.0.1] via relay... 220 i3hydlin1 ESMTP Sendmail 8.13.1/8.13.1; Fri, 2 May 2008 18:17:27 +0530 >>> EHLO i3hydlin1.com 250-i3hydlin1 Hello localhost [127.0.0.1], pleased to meet you 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8BITMIME 250-SIZE 250-DSN 250-ETRN 250-AUTH GSSAPI DIGEST-MD5 CRAM-MD5 250-DELIVERBY 250 HELP >>> MAIL From:<root@i3hydlin1.com> SIZE=74 AUTH=root@i3hydlin1.com 250 2.1.0 <root@i3hydlin1.com>... Sender ok >>> RCPT To:<raja.ramdeep@gmail.com> >>> RCPT To:<prajendran@i3-soft.com> >>> DATA 250 2.1.5 <raja.ramdeep@gmail.com>... Recipient ok 250 2.1.5 <prajendran@i3-soft.com>... Recipient ok 354 Enter mail, end with "." on a line by itself >>> . 250 2.0.0 m42ClRrF014414 Message accepted for delivery raja.ramdeep@gmail.com,prajendran@i3-soft.com... Sent (m42ClRrF014414 Message accepted for deliv ery) Closing connection to [127.0.0.1] >>> QUIT 221 2.0.0 i3hydlin1 closing connection You should get test email on your mailbox. This document shows how to create an automation to send mail on critical alert. Please follow the steps as given below: Step1. Configure all the components to run under PAD as root or netcool user. You will find I have configured PAD under root user. Step2. Encrypt the password for the root user using nco_pa_crypt like shown below. My password for root user and password is abcd123. So do: nco_pa_crypt abcd123 and you will get the encrypted password as below: DFEAAIAHFLBKCK Add the encrypted password in the ObjectServer properties as shown below: Step3. Restart the PAD. Step4. Go to the Automation menu in the GUI section and then select Triggers. In triggers select mail_on_critical and do the settings as shown in the screenshot below Step5. Do syntax check by clicking the tick sign shown right hand side below. Step6. Click ok to save the settings. Step7. Then go to Procedure section and select send_email. Step8. Click ok to save the settings. You should get email to the configured email when you get any critical event in the event list.