JUAN FUENTES
5718 Cortez Drive, Orlando, FL 32808 • 321-301-5947 • Fuentes.juanb@gmail.com
http://juanbfuentes.com
Dear Hiring Manager:
I recognize that, in today's highly competitive marketplace, an applicant can no longer
be seen as simply a cost center. Rather, must serve as a dynamic enabler for dramatic
business growth. I have utilized this commitment throughout my 13-year career as an
Managing leader to build processes that have significantly improved efficiency, grown
customer satisfaction, and increased profitability. These processes include receiving
my PMP and ITILv3 Foundations Certification and working toward ITILv3 Expert and
Prince 2 Certifications.
My results speak for themselves. In my current role with BNYM, I have built a top
performing global team of 16, and have led that team in the successful support of 250
users and 1000 clients located in the US, the UK, Ireland, Switzerland, and Hong Kong.
The industry leading results my team has provided have contributed directly to longterm customer retention, and to our division's explosive growth in AUM from $30B to
$250B.
My background includes defining and managing startup businesses applications, hiring
staff, facilitating teams, and mediating time-realistic deliverables. I have experience as a
team leader and can manage a wide range of projects to deliver results. Additionally, I
have expertise in sustainable technologies, economic development, and related
subjects including research, development, equity, or other development issues. All of
which need to be directed toward meaningful work today, in order to meet tomorrow's
needs.
In addition, I have project managed multiple initiatives to on time / under budget
delivery, providing crucial infrastructure for the newly formed division. I am also a
recognized thought leader in web based and client / server based applications
supporting the hedge fund industry. Finally, I am highly motivated, dedicated, and fully
committed to over achieving all strategic business objectives.
I am confident that my strong technical background, demonstrated leadership and
project management abilities, and commitment to go 'above and beyond' can be a solid
asset to your organization. I look forward to discussing my qualifications with you in
person at your earliest convenience.
Sincerely,
Juan Fuentes
JUAN FUENTES
5718 Cortez Drive, Orlando, FL 32808 • 321-301-5947 •fuentes.juanb@gmail.com
http://juanbfuentes.com
VP / ALTERNATIVE INVESTMENT TECHNOLOGIES •
PROJECT MANAGER • SENIOR TECH MANAGER
Dedicated Information Technology leader with more than 13 years of experience developing and
delivering mission critical solutions to strategic business objectives. Trusted partner with senior
leadership and non-stakeholders who conveys highly technical information clearly and concisely.
Bottom-line focused professional who continuously improves processes and procedures to reduce cost
and increase efficiency. Skilled project manager, committed to consistent on time / on budget project
delivery. Recognized subject matter expert and thought leader in Alternative Investment Technologies.
Motivational team builder who recruits, coaches, and develops talent, and forges top-performing,
multifunctional, geographically disbursed global technology teams.
Areas of Expertise
Change Management • Project Management • Start Ups / Turnarounds • Team Leadership / Motivation
• Outsourcing • Procurement / Purchasing • QC / QA • Ops Management • Needs Assessment • IT
Infrastructure / Design • IT Strategy • IT Security • Network Administration • Software Development •
QA / Testing • Technical Support • Technical Writing • Deployment / Migrations • Audits • Budgeting
• Reporting • Customer Service • Training / Development• Share Point Administrator
PROFESSIONAL EXPERIENCE
THE BANK OF NY MELLON, New York, NY / Orlando, FL 2002-Present
Leading asset management and securities services company, established in 2007 from the merger of Mellon
Financial Corporation and The Bank of New York Company; $1.17T assets under management
Division Infrastructure Manager 2011-Present
Coordinated system management functions for the Alternative Investment services division. Planned and
implemented the building of hardware, software and adding in redundancy with room for growth, and
emergency planning. Responsible for maintaining all the different application with in the AIS realm and
performed routines necessary task to keep the system up and running. Set standards for source code
management and best practices for all AIS applications. Managed Infrastructure delivery, and tracked /
mitigated issues. Support 400 global Hedge Fund, Fund of Hedge Fund, Private Equity, Custody and
Liquidity administration systems users and 800 in California, New York, Bermuda, and Ireland. Directed
a team of 13 located offshore, Delaware and Orlando.
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Reduce duplication of effort
Ensure adherence to standards. Converting and 3 rd party development software to a common set
of tool, reducing the cost and created a larger pool of resources.
Setup global TFS throughout AIS for shared source control. This minimized hardware software
and duplicate efforts cost.
Enhance the flow of information throughout an information system
Promote adaptability necessary for a changeable environment
Ensure interoperability among organizational and external entities
Maintain effective change management policies and practices
JUAN FUENTES  Fuentes.juanb@gmail.com http://juanbfuentes.com
VP, Alternative Investment Technologies 2008-Present
Recruit, lead, and mentor development team of 16 in Orlando, Dallas, and Calcutta. Provide global
support and enhancement for in-house suite of accounting, custody, and client reporting applications
focused on alternative investments including Fund of Hedge Funds, Private Equity, and Hedge Funds.
Support 250 users / 500 clients in Dallas, NYC, Orlando, Delaware, Manchester UK, Ireland, Switzerland,
and Hong Kong. Schedule status updates with multiple business units for support and enhancement
processes. Analyze business needs, develop strategies, and present recommendations for quality
improvement. Create annual staffing budgets and estimates of infrastructures cost.
 Developed division 'from the ground up'; successfully establishing lead development team for all
operational support programs /processes.
o Contributed directly to securing long-term business and dramatic increase in AUM from
$30B to $100B by providing industry-leading levels of support,
 Delivered mission critical common components for Fund of Hedge Fund Business on time /
under budget.
 Established standardization of processes for development, documentation and quality assurance,
decreasing time to market, and further growing customer satisfaction.
 Optimized productivity levels, sustaining overall project success.
 Recognized with BNYM Dedication and Loyalty Award, 2010
Project Development and Team Manager 2002-2008
Directed product full development life cycle from inception to delivery. Partnered with business users,
developed business requirements, and translated requirements in functional technology specifications.
Organized and participated in design meetings. Maintained regular communication with executive
leadership and stakeholders on project status. Managed project delivery, and tracked / mitigated defects.
Support 200 global Hedge Fund users and 700 in California, New York, Bermuda, and Ireland. Directed
team of 23 developers.
 Spearheaded initiatives to improve standards, contributing to division achievement of CMMI
Level 2 (with partial achievement of Level 3), for highest standards among multiple divisions.
 Participated in design and project management of multiple systems to increase productivity and
reduce cost including: Transfers and re-registration, auto fax / email, reporting and imaging
module, net assets value (NAV) module, compliance / security modules, and trade management
/ fee association modules.
o Enhanced system functionality, increased efficiency, and reduced cost by replacing Excel
based processes.
 Increased quality and speeded releases times through creation of check / balance system utilizing
TFS and SharePoint ad / change sets.
 Automated SDLC process and consolidated 10 separate documents and multiple logs required
through project management process to create enhanced-tracking paperless system.
o Slashed project managed administration time by 60%.
 Created coding standards and processes to improve development efficiency.
 Ensured team / environment stability during merger process.
 Recognized with Time Management Award, 2007; BNYM Achievement Award, 2005; Honors
and BNYM Innovation Achievement Award, 2003.
JUAN FUENTES  Fuentes.juanb@gmail.com http://juanbfuentes.com
OKUMUS CAPITAL, New York, NY 1997-2001
Employee owned hedge fund sponsor investing in US public equity and hedging markets
Office Manager/ Network Engineer
Led all day-to-day operations and staff of 15. Directed all HR processes including recruiting and hiring.
Managed payroll / benefits. Analyzed / created budget and implemented software / hardware solutions
to increase productivity. Established standards for communication and data management. Upgraded and
re-engineered technology infrastructure.
 Implemented Exchange Mail increasing messaging security and expanding client base.
 Designed and led creation of 1st OKUMUS Capital Website.
 Consolidated vendor relationships, reducing operational expenses.
EDUCATION, TRAINING, CERTIFICATIONS, and TECHNOLOGIES
MIS, Rollins University, Orlando, FL (anticipated 2015/2016)
AS Computer Science, Software Design & Development ITT Tech, Orlando, FL
BS, Computer Science, Strayer University, Orlando, FL (anticipated 2014)
Learning Tree Certifications: Project Planning and Control; Business and Functional Requirement; Team
Management; Software Life Cycle Development Process; Change & Quality Controls
PMP Certification • A+ Certification • ITIL Certification • Management Information Systems (MIS)
Hardware: Server / Networking hardware, Desktops
Programming Languages: C++, .NET, VB6, .NET 2003, 05 platforms, VSS Controls
Applications: Lotus Notes version 5 and 6, Lotus DB SDK, Outlook 2000, XP and Exchange, SQL 2003,
VSS, MS Office, Hedge Fund Accounting Systems, ITG Mercury Time Budget Tracker, Share Point
Services
Honors and Awards
ITT Honors- December 13, 2010
(3.67)
ITT Honors- December 2011
(3.50)
ITT Honors- June 2011
(3.67)
ITT Honors-September 2011
(3.75)
ITT Highest Honors- March 2011
(4.0)
ITT Honors June 2012
(3.50)
ITT Salutatorian Award September 2012
ITT Deans list June 2010-September 2012
BNY Mellon P3 Nomination 2011- Recognizes one for outstanding service and innovations. To qualify
you have to provide and implemented ideas that made your organization more efficient and provided
higher standards.
BNY Mellon Bronze Award 2014- Innovation and cost effective Project Management
Strayer University Dean’s List April 2013- June 2013-maintained a 4.0
Strayer University Highest Honors June 2013