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Bachelors
MGT 205
Professional Communication
Syllabus
Content Editor: Melanie Wachs, MA, Organizational and Professional
Communication Development
College of Adult and Professional Studies
School of Business and Leadership
© 1/18/2010
Page 2 of 8
TABLE OF CONTENTS
INTRODUCTION
3
COURSE DESCRIPTION
COURSE OVERVIEW
COURSE OBJECTIVES
3
3
3
COURSE RESOURCES
4
REQUIRED STUDENT RESOURCES
STUDENT ONLINE RESOURCES
MEANS OF ASSESSMENT
4
4
5
OFFICIAL GRADING SCALE
SUMMARY OF ASSIGNMENTS AND WORKSHOPS
5
6
CONCEPT MAP
7
BIBLICAL REFERENCE
8
MGT 205 Syllabus 1/18/10
Page 3 of 8
INTRODUCTION
COURSE DESCRIPTION
The importance of professionalism in all types of communication will be stressed.
In addition to speaking and writing skills, special emphasis will be placed on
listening skills, interpersonal communication, and presentation skills.
COURSE OVERVIEW
Communication is really about relationships. This course will enable students to
become better communicators, especially in a business setting. Communication
theory and practice will be explored, with special focus on business
communication concepts and application of communication technology.
COURSE OBJECTIVES
At the conclusion of this course the student should be able to
 Develop communication process skills for critical thinking, problem
solving, and decision making.
 Design and deliver business presentations using presentation graphics.
 Implement active listening techniques.
 Explain the impact of forgiveness on business relationships.
 Develop a systematic plan for written business communications.
MGT 205 Syllabus 1/18/10
Page 4 of 8
COURSE RESOURCES
REQUIRED STUDENT RESOURCES
Alder, R. B., & Elmhorst, J. M. (2010).
Communicating at work: Principles and
practices for business and the
professions (10th ed.). New York:
McGraw-Hill.
Wilder, C. (2008). Point, click & wow!: The
techniques and habits of successful
presenters (3rd ed.). San Francisco:
Pfeiffer.
STUDENT ONLINE RESOURCES
Alder, R. B., & Elmhorst, J. M. (2010).
Communicating at work: Principles and
practices for business and the
professions (10th ed.). Student edition
online learning center website at
www.mhhe.com/adler10e
Instructions for accessing Smarthinking are located in the Workshop Two
Student Supplements.
Instructions to Access Additional Resources:
Off Campus Library Services is your access to an academic library during your
degree program. You can access all online resources via the OCLS website:
http://www.indwes.edu/ocls. Many more resources are available from OCLS by
using the online request form at http://www.indwes.edu/ocls/oclsform.html.
Go to the OCLS Web page, take a couple of clicks and access several businessspecific databases (http://www.indwes.edu/ocls >> Links to Resources >>
Locating Articles >> Business). These include databases like General Business
File ASAP, Business Source Premier, Business & Company Resource Center,
ValueLine, ReferenceUSA, Wall Street Journal Online, etc. Many full text articles
are available in these databases. You can know exactly which
newspapers/journals are available full text, by using our journal search engine. It
is available by starting at the home page above, click on: Links to Resources >>
Search for Journal Titles at IWU. This IWU specific search engine gives you
access to journals available online or tells you which are only available from
OCLS (contact OCLS).
A valid IWU Library Access Number is required to use most of these resources.
This 14-digit number is available on your student ID card or by contacting OCLS.
MGT 205 Syllabus 1/18/10
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Reference librarians are available to assist you with finding appropriate research
materials.
MEANS OF ASSESSMENT
SUMMARY OF ASSIGNMENTS AND WEIGHTS
Assignment
Individual Assignments:
Attendance/Participation
Individual Homework Assignments
Communication Topic
Outline and Key Slides
Presentation Slides
Speaker Evaluation
Communication Presentation
Project Team Assignments:
Conflict Management
Interviewing
Totals
Number
Points
Total
Percentage
5
5
1
1
1
1
1
10
100
25
75
100
50
100
50
500
25
75
100
50
100
5%
50%
2.5%
7.5%
10%
5%
10%
1
1
50
50
50
50
1000
5.0%
5.0%
100%
OFFICIAL GRADING SCALE
The standardized grading scale provides a uniform foundation from which to
assess student performance.
Letter Grade
A
AB+
B
BC+
C
CD+
D
F
GPA Points
4.0
3.7
3.3
3.0
2.7
2.3
2.0
1.7
1.3
1.0
0.0
Percentage
95 – 100
92 – 94.99
89 – 91.99
85 – 88.99
82 – 84.99
79 – 81.99
75 – 78.99
72 – 74.99
69 – 71.99
65 – 68.99
0 – 64.99
Actual
Points
950 – 1000
920 – 949
890 – 919
850 – 889
820 – 849
790 – 819
750 – 789
720 – 749
690 – 719
650 – 689
0 – 649
MGT 205 Syllabus 1/18/10
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SUMMARY OF ASSIGNMENTS AND WORKSHOPS
Activity
Individual Assignments
Points
Workshop
Sundown Bakery Case Study
Computer Solutions Case Study
Cover Letter/Smarthinking
Roles of Group Members
Executive Presence
Attendance/Participation
One
Two
Three
Four
Five
One–Five
Subtotal
100
100
100
100
100
50
550
One
Two
Three
Four and Five
Four or Five
Subtotal
25
75
100
50
100
350
Two
Three
Subtotal
50
50
100
Communication Presentation
Communication Topic
Outline and Key Slides
Presentation Slides
Speaker Evaluations
Communication Presentation
Project Team Assignments
Conflict Management
Interviewing
Total Points
1000
MGT 205 Syllabus 1/18/10
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CONCEPT MAP
MGT 205 Syllabus 1/18/10
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BIBLICAL REFERENCE
Scripture taken from the Holy Bible, New International Version®. NIV®. Copyright
© 1973, 1978, 1984 by International Bible Society. Used by permission of
International Bible Society.
MGT 205 Syllabus 1/18/10
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