Page 1 of 15 SAP Greater China SAP R/3 Training Schedule -Release 4.6 January-March’2002 A Better Return On Information Sapient College Table of Contents 1) TRAINING SERVICE TYPE ..................................................................................................................................................................3 1.1) SAP STANDARD TRAINING ....................................................................................................................................................................4 1.2) SAP ACADEMY .....................................................................................................................................................................................5 Certification Information for R/3 Consultants ..........................................................................................................................5 The Benefits of SAP Certificate .....................................................................................................................................................6 1.3) CUSTOMIZED TRAINING.........................................................................................................................................................................6 2) TRAINING SCHEDULE (JAN-MAR, Y2002) .......................................................................................................................................7 OVERVIEW COURSE ...............................................................................................................................................................................7 FINANCIAL MANAGEMENT (FI) ...........................................................................................................................................................7 COST MANAGEMENT AND CONTROLING (CO) .................................................................................................................................7 TREASURY ................................................................................................................................................................................................7 MATERIAL MANAGEMENT (MM) .........................................................................................................................................................7 PRODUCTION PLANNING (PP) ..............................................................................................................................................................7 PRODUCTION PLANNING – PROCESS INDUSTRIES (PP-PI) .............................................................................................................8 SALES & DISTRIBUTION (SD) ................................................................................................................................................................8 HUMAN RESOURCES(HR) ......................................................................................................................................................................8 PLANT MAINTENANCE ..........................................................................................................................................................................8 LOGISTICE EXECUTION .........................................................................................................................................................................8 QUALITY MANAGEMENT ......................................................................................................................................................................8 R/3 BASIS – TECHNICAL IMPLEMENTATION & LIVE OPERATION ..............................................................................................8 CROSS APPLICATIONS ...........................................................................................................................................................................8 PROJECT MANAGEMENT .......................................................................................................................................................................9 ABAP WORKBENCH .... …………………………………………………………………………………………………………………..9 MYSAP E-COMMERCE AND MARKETPLACE .................................................................................................................................................9 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) .....................................................................................................................................10 SAP ADVANCED PLANNER AND OPTIMIZER (APO) ....................................................................................................................................10 MYSAP RETAIL..........................................................................................................................................................................................10 BUSINESS INFORMATION WAREHOUSE .......................................................................................................................................................10 BUSINESS INTEGRATION TECHNOLOGIES ....................................................................................................................................................10 3) COST STRUCTURE...............................................................................................................................................................................10 4) REGISTRATION ....................................................................................................................................................................................12 COURSE ENROLMENT FORM ........................................................................................................................................................................12 CERTIFICATE ENROLMENT FORM ................................................................................................................................................................13 5) COURSE ADMINISTRATION .............................................................................................................................................................14 f http://www.sapchina.com/service/training 2/15 Sapient College 1) Training Service Type SAP China offers both standard open class training and customised training. Standard open class training is following the worldwide standard training design of SAP, using standard training materials and standard training system (IDES). It is scheduled in advance by Quarter, and is open to all customers, partner and others. In order to meet customers training needs better, we are sending survey forms to customer/partner and based on the feedback form, the standard training is planned and scheduled. This training is usually conducted at training centre of SAP; the deadline for enrolment is one week before training start. The enrolment will follow “first in, first served” policy. Customized training is either standard training but scheduled exclusively for a customer to meet their project plan, or training which tailors the standard training to a customer’s special business requirement. Customised training can be conducted at customer’s place or at the training centre of SAP. For the customer, there is generally no limitation of participants; we recommend not having more than 16 participants in order not to influent training quality. SAP Solution Academy (PA) is intended for both partners and customers. The participant will be familiar with specific module (FI, CO, SD, MM, PP&HR) after five-week (including one week’s CASE STUDY) training course. If the participant passed the final certification exam, he will be titled R/3 Certified Consultant. The experience of PA will help the participant become specialist more quickly. Expert from Local SAP or Overseas consultants will conduct PA. PA will be held several times by SAP Office worldwide every year. We recommend not having more than 20 participants in order not to influent training quality. http://www.sapchina.com/service/training 3/15 Sapient College 1.1) SAP Standard Training Comprehensive Curriculum LEVEL 1 Awareness SAP R/3 Overview SAP Basis Technology LEVEL 2 LEVEL 3 Readiness Proficiency Applications MM, SD, PP, PM,FI,CO, HR, Applications MM, SD, PP, PM,FI,CO, HR, Basis Basis Technology, ABAP Basis Basis Technology, ABAP The underlying structure of SAP Product Training includes three levels of training courses. The curriculum is designed in a hierarchy, so customers progress from general overviews to advanced topics. This helps cut total project training time as it provides the flexibility to mix and match courses to suit your needs. Level 1 :Awareness - Courses provide an overview of the R/3 environment. These introductory courses are compact and provide a comprehensive view of the features and functions of the SAP R/3 System, the services and support available to customers, the implementation framework, and SAP-specific terminology. The course covers a broad spectrum ranging from management level, project team members to end-users. Level 2 : Readiness - Courses introduce you to the fundamental business processes that can be modeled using the SAP R/3 System. These intermediate courses serve as an introduction to a particular specialist area, for example, procurement, production planning, human resources management and so on. Level 2 courses do not explore the complete range of functionality in a given application, but concentrate on key business processes and on the interaction with other modules. These courses are targeted towards project team members. However, managers and power users have also benefited from an in-depth look at R/3 business processes and functionality. Level 3 : Proficiency - Courses focus on providing details about individual applications and concentrate on SAP R/3 customizing and function descriptions. These advanced courses build upon the business process knowledge covered in the corresponding Level 2 courses and is primarily targeted at project team members. http://www.sapchina.com/service/training 4/15 Sapient College 1.2) SAP Academy A concentrated series of training classes molded into one program focusing on a particular track (FI, MM, SD …) of SAP R/3. This program format allows for customers and partners to ramp up on SAP R/3 knowledge that within 5 continuous weeks and become SAP R/3 certified on a specific track. Hands-on practice and intensive case study will be inclusive. At the end of the Academy a certification examination is administered and a passing rate is required for attain a SAP Certified Consultant status. Academy Code (Rel 4.6) Track TAFI40 TACO40 TAMM40 TASD40 TAPP40 TAHR40 TABCUO/TABCNO TABC40 Financial Accounting Controlling Material Management Sales & Distribution Production Planning Human Resources BASIS Administration ABAP Workbench Certification Information for R/3 Consultants SAP Examination Application Consultant Accounting 4.6 Material Management 4.6 Production Planning 4.6 Sales & Distribution 4.6 Human Resources 4.6 ABAP/4 Programming Controlling 4.6 Technical Consultants * Basis 4.0 Operating System Database Delta 4.0 Exam *** FI, HR,MM,PP,SD,ABAP Code Duration # of Single&Multiple Choice Per Exam Fee (CNY) FI MM PP SD HR ABAP CO 3 hrs 3 hrs 3 hrs 3 hrs 3 hrs 3 hrs 3 hrs 80 80 80 80 80 80 80 CNY3,000 CNY3,000 CNY3,000 CNY3,000 CNY3,000 CNY3,000 CNY3,000 BI BI1 BI2 2 hrs 1 hr 1 hr 80 40 40 CNY3,000 1 hr 30 CNY3,000 * The technical consultant certification comprises three sections: R/3 Basis, Operating system, and Database. For the platform of operating system and database, please contact us for details. http://www.sapchina.com/service/training 5/15 Sapient College The Benefits of SAP Certificate SAP certified R/3 consultants have passed an exam proving that they possess the necessary product knowledge to enable them to implement R/3 successfully at a customer site. The certificate documents the extent of the consultant’s knowledge and supports customers in selecting consultants with the appropriate level of expertise. SAP certified R/3 consultants are tightly integrated into SAP’s information network, (OSS, SAPnet & mailing, workshops), guaranteeing high-quality and up-to-date consulting services The certification is worldwide recognized. TeamSAP Academy (4.x) SAP Certification 2000 1.3) Customized Training Customized Training is either standard training but scheduled exclusively for a customer to meet their project plan, or training which tailors the standard training to a customer’s special business requirement. Customized training can be conducted at customer’s place or at the training centre of SAP. http://www.sapchina.com/service/training 6/15 Sapient College 2) Training Schedule (Jan-Mar, Y2002) OVERVIEW COURSE Course SAP20 SAP50 Title MySAP.com Application Fundamentals MySAP.com Technical Fundamentals Level Duration Training Jan (days) Center 1 1 3 3 SH SH 07-09 09-11 Level Duration Training Jan (days) Center 5 3 2 2 5 5 4 SH SH SH SH BJ BJ BJ 28-01 Duration Training Jan Feb Mar Fee(CNY) /person 3,600 3,600 FINANCIAL MANAGEMENT (FI) Course AC010 AC200 AC201 AC205 AC660 AC240 AC305 Title Financial Accounting & Reporting GL / AP / AR Configuration Periodic Processing in AP / AR Accounting Financial Closing EC-CS: Consolidation Functions FI-LC: Consolidation Functions Asset Accounting 2 2 2 3 3 3 3 Feb Mar Fee(CNY) /person 11-15 05-08 6,000 3,600 2,400 2,400 6,000 6,000 4,800 Mar Fee(CNY) 18-20 21-22 28-01 04-08 COST MANAGEMENT AND CONTROLING (CO) Course AC040 AC410 AC420 AC412 AC415 AC505 AC605 AC530 Title Cost and Profitability Management Cost Center Accounting Activity Based Costing Cost Center Accounting: Extended Functionality Internal Order Management Product Cost Planning Profitability Analysis Actual Costing / Material Ledger Level (days) Center 2 3 3 3 3 3 3 3 5 3 2 2 2 4 5 2 SH SH SH SH BJ SH BJ BJ 14-18 21-23 24-25 Level Duration Training Jan (days) Center 3 3 BJ Level Duration Training Feb /person 18-22 28-29 6,000 3,600 2,400 2,400 2,400 4,800 6,000 2,400 Mar Fee(CNY) 07-08 21-22 25-28 TREASURY Course AC805 Title Cash Management Feb /person 25-27 3,600 Mar Fee(CNY) MATERIAL MANAGEMENT (MM) Course LO020 LO525 LO520 LO521 LO550 Title Processes in Procurement Consumption-Based Forecasting Purchasing Details and Optimization Pricing in Purchasing Cross-Functional Customizing in MM Jan (days) Center 2 3 3 3 3 5 2 3 2 5 SH SH SH SH BJ 14-18 24-25 28-30 31-01 Level Duration Training Jan (days) Center 5 5 5 SH SH SH Feb /person 11-15 6,000 2,400 3,600 2,400 6,000 Mar Fee(CNY) PRODUCTION PLANNING (PP) Course LO050 LO210 LO215 Title Manufacturing Planning & Execution Production Planning Production Orders http://www.sapchina.com/service/training 2 3 3 Feb /person 18-22 04-08 18-22 6,000 6,000 6,000 7/15 Sapient College LO225 LO230 Repetitive and Flow Manufacturing Capacity Planning 3 3 3 5 SH BJ 11-13 25-29 3,600 6,000 Mar Fee(CNY) PRODUCTION PLANNING – PROCESS INDUSTRIES (PP-PI) Course LO060 Title Process Manufacturing Level Duration Training Jan (days) Center 2 5 SH 07-11 Level Duration Training Jan (days) Center 5 5 2 3 2 3 SH SH BJ SH SH SH 14-18 Duration Training Jan Feb /person 6,000 SALES & DISTRIBUTION (SD) Course LO150 LO605 LO615 LO620 LO645 LO650 Title Processes in Sales & Distribution Sales Billing Pricing in Sales & Distribution Credit and Receivables Risk Management Cross Functional Customizing in SD 2 3 3 3 3 3 Feb Mar Fee(CNY) /person 11-12 13-15 6,000 6,000 2,400 3,600 2,400 3,600 Mar Fee(CNY) 04-08 24-25 04-06 LOGISTICS INFORMATION SYSTEMS (LIS) Course LO930 Title Logistics Information System (LIS) Reporting Level (days) Center 3 2 SH Level Duration Training Feb /person 07-08 2,400 Mar Fee(CNY) HUMAN RESOURCES(HR) Course HR051 HR052 HR053 HR305 Title Human Resources Essentials I Human Resources Essentials II Human Resources Essentials III Configuration of Master Data Jan (days) Center 2 2 2 3 1 2 2 3 BJ BJ BJ BJ 07 08-09 10-11 14-16 Level Duration Training Jan (days) Center 2 3 SH 28-30 Level Duration Training Jan (days) Center 2 3 3 3 3 3 SH SH SH 21-23 Level Duration Training Jan (days) Center 3 3 BJ BJ Feb /person 1,200 2,400 2,400 3,600 PLANT MAINTENANCE Course LO810 Title Preventive Maintenance and Service Feb Mar Fee(CNY) /person 3,600 LOGISTICS EXECUTION Course LO140 LO530 LO531 Title Processes in Logistics Execution Warehouse Management Additional Topics in Warehouse Management Feb Mar Fee(CNY) /person 25-27 27-29 3,600 3,600 3,600 Mar Fee(CNY) QUALITY MANAGEMENT Course LO170 LO710 Title Quality Management Quality Notifications http://www.sapchina.com/service/training 2 3 Feb /person 21-23 04-06 3,600 3,600 8/15 Sapient College CROSS APPLICATIONS Course CA705 CA710 CA940 Title Level Duration Training (days) Center 3 3 3 2 3 3 BJ BJ SH Level Duration Training (days) Center 3 3 5 SH SH SH Basics of Report painter/Report Writer Advanced Functions of Report Writer SAP R/3 - Authorization Concept Jan Feb Mar Fee(CNY) /person 18-19 20-22 04-06 2,400 3,600 3,600 Mar Fee(CNY) PROJECT MANAGEMENT Course CA080 CA800 CA830 Title Project Management Project Management - Structures Project Management - Accounting 2 3 3 Jan Feb /person 09-11 3,600 3,600 6,000 04-06 18-22 R/3 BASIS – TECHNICAL IMPLEMENTATION & LIVE OPERATION Course Title Level MBC30 R/3 - Technical Implementation and Operation Management BC360 UNIX/Oracle BC317 (Windows NT/UNIX) / DB2 BC325 Software Logistics BC315 Workload Analysis BC505 Database Administration ORACLE BC535 Database Administration DB2 UDB Core Competence Core Competence Core Competence Core Competence Expert Competence Expert Competence Expert Competence Duration Training (days) Center 2 SH 10-11 3,600 5 SH 21-25 9,000 5 BJ 28-01 9,000 3 SH 3 SH 11-13 5,400 3 BJ 18-20 5,400 2 SH Duration Training (days) Center 5 3 5 5 2 3 2 2 3 BJ BJ SH SH BJ BJ SH SH SH Duration Training (days) Center 5 BJ Jan Feb Mar 04-06 Fee(CNY) /person 5,400 07-08 3,600 ABAP WORKBENCH Course BC400 BC405 BC410 BC420 BC430 BC402 BC415 BC470 BC414 Title ABAP Workbench: Foundations & Concepts Techniques of List Processing and InfoSet Query Programming User Dialogs Data Transfer ABAP Dictionary ABAP Programming Techniques Communication Interfaces in ABAP Form Printing Using SAP Smart Forms Programming Database Updates Level 2 3 3 3 3 3 3 3 3 Jan Feb Mar Fee(CNY) /person 18-22 25-26 14-15 27-29 7,500 4,500 7,500 7,500 3,000 4,500 3,000 3,000 4,500 Mar Fee(CNY) 04-06 25-01 18-22 07-08 27-01 New Dimension/Industry Solution mySAP E-procurement Course ECO220 Title Internet Sales http://www.sapchina.com/service/training Level 3 Jan Feb /person 25-01 10,000 9/15 Sapient College mySAP Customer Relationship Management (CRM) Course CR010 CR600 Title Level SAP CRM Overview Marketing Planning and Campaign Management 2 3 Duration Training (days) Center 2 2 BJ BJ Jan Feb Mar Fee(CNY) /person 17-18 4,000 4,000 07-08 mySAP Supply Chain Management - SAP Advanced Planner and Optimizer (APO) Course AP010 AP210 Title Level Duration Training Jan (days) Center 2 3 2 3 SH SH 07-08 Level Duration Training Jan (days) Center 5 SH SAP APO Overview Demand Planning for APO Feb Mar Fee(CNY) /person 13-15 4,000 6,000 Mar Fee(CNY) mySAP Retail Course IRT100 Title Retail Process Overview 2 Feb /person 25 -01 10,000 mySAP Business Intelligence - SAP Business Information Warehouse (BW) Course BW200 Title Level Business Information Warehouse - Overview 1 Duration Training (days) Center 1 BJ Jan Feb Mar Fee(CNY) /person 04 2,000 Mar Fee(CNY) mySAP Technology - Business Integration Technologies Course BC600 Title Level SAP Business Workflow-Introduction 2 Duration Training (days) Center 2 SH Jan Feb /person 07-08 4,000 3) Cost Structure Course Type Unit Cost / pax Venue Standard Course (Level 1 – 3) Per man/day CNY 1,200 SAP Standard ABAP Course (Level 1 – 3) Per man/day CNY 1,500 SAP Standard Basis Course (Level 1 – 3) Per man/day CNY 1,800 SAP New Dimension/Industry Solutions/IS Per man/day CNY 2,000 SAP Per day CNY 10,000/per day On-site/SAP Application Customized Training http://www.sapchina.com/service/training 10/15 Sapient College Remarks Course fees include all course material and lunch The charge will not add ANY TAXES. SAP China would like to receive your payment before we send you a course confirmation. Course fees are subject to change without prior notice. In case of an incorrect fee due to printing error, the correct fee will prevail. SAP will update you in the event of training rescheduling or additional courses SAP reserves the right To cancel a class if the number of registrations is below the minimum number of attendees required or in the event of the unavailability of an instructor. To amend the duration of the course will be given prior notice of the above at least three working days before course commencement Participants Material will be in ENGLISH and instructor will conduct course in Chinese, two participants should share one terminal. Customers should register on a wait list when a class is full. Wait lists are used as a basis for adding more classes. Venue of classroom : Legend BJ SH -> -> Beijing Shanghai http://www.sapchina.com/service/training 11/15 Sapient College 4) Registration Course enrolment form TRAINING ENROLMENT FORM 2001 (please complete form in English and Chinese) FULL Company Name: Company Address: Street/Bldg City Postal code Telephone Contact person: Mr / Mrs Address invoices to: Mr / Mrs Company Address: (If different from above) Street/Bldg City Country Facsimile Email Address: Tel & Fax Postal code Country Method of Payment: Banking Transfer Cash (Type: E = Enrolment / C = Cancellation) Training Enrolment/Cancellation E/C Course Code Start date E Participant Loc Price Mr / Ms Mr / Ms Mr / Ms Date: Signature & Company Stamp Remarks: Please print clearly to avoid any miscommunication. Enrolments will NOT be processed if it is illegible or incomplete. Payment must accompany your enrolment. Training enrolments and cancellations must be in writing and received via facsimile or post. Enrolments and cancellations will be acknowledged. No telephone registration is accepted. Enrolment is accepted on first-comefirst-served basis. Please note our cancellation policy. If you haven’t receive a letter confirming your enrollment Before three days of the course starting, please contact our training center. Cancellation is free-of-charge up to 5 working days before the start of the course. Cancellation costs are 50% up to 3 working days before the start of the course. If cancellation is made less than 3 working days before the start of the course, charges are invoiced at 100%. http://www.sapchina.com/service/training 12/15 Sapient College Certificate enrolment form Partner Academy Registration Form (In Chinese & English) FULL Company Name: Company Address: Street/Bldg City Postal code Country Telephone Facsimile Contact person: Mr / Ms Address invoice to: Mr / Ms Mailing Address: Enrollment without the accompanying payment will not be confirmed. Please contact SAP directly, if you have not received confirmation letter before course commences. Code: Partner Academy Code Partner Academy TAFI40 Financial Accounting TASD40 Sales & Distribution TAMM40 Materials Management TAPP40 Production Planning TACO40 Controlling TACRM20 CRM 2.0 Certification Enrolment/Cancellation (Type: E = Enrolment / C = Cancellation) E/C Track Start date Participant Mr / Ms Mr / Ms Mr / Ms Mr / Ms Department/Job Title Location Return the Enrolment Form to: Shanghai Beijing Guangzhou Ms..Lue Koko Ms.Dong Xin Ms.Huang Li Fax:86-21-63581818 Fax:86-10-85298572 Fax:86-20-87521589 Cancellation Policies: Must be writing to SAP China Cancellation within 10 working days carries a 50% Academy cost charge. Cancellation within 5 working days carries a 100% Academy cost charge. Change of track within 5 working days carries 50% Academy cost charge. Change of track on or after commencement date carries at 100% Academy cost Charge. NO Refunds will be issued-in the event that a student enrolls in a course and decides not to complete the course, no refunds will be issued! **I accept the term of registration and enrollment for the Partner Academy Signature&Company Stamp: http://www.sapchina.com/service/training Date: 13/15 Sapient College 5) Course Administration Course administration (1) Registration and dates Enrollment for us should be sent to ensure arrival at SAP Beijing / SAP Shanghai/SAP Guangzhou at least one week before the start of the course. (2) Enrollment To ensure the quality of SAP training courses, we reserve the right to control the number of course participants in accordance with the course requirements and seating capacity. Please send your application by post or fax to SAP Beijing, attention to Ms Tang Chen at facsimile number (+86 10) 8529 8572. SAP Shanghai, attention to Ms Koko Lv at facsimile number (+86 21) 6358 1818. SAP Guangzhou, attention to Ms Huang Li at facsimile number (+86 20) 8752 1589. For administrative reasons, we cannot accept registration for a course by telephone. Registration forms are processed in the order in which they are received. An example of a SAP Enrollment Form is enclosed, however, registrations on company letterhead are accepted. It is vital for you to include your fax number on your application. SAP will accept substitution of one student for another without penalty up to the first day of the course. SAP will not accept substation of students at any point during the class. (3) Confirmations of enrollment Registration will only be confirmed upon receipt of payment. (Please kindly fax us your banking voucher as reference). You will receive full details of course venue and timing in your letter confirmation. (4) Payment Detail Method of Payment By Check- Check should be crossed, made payable and sent to SAP (Beijing) Software System Co., Ltd. Bank transfers should be made to Bank of China Beijing Branch.(Payment should bear bank Charges.) SAP (Beijing) Software System Co., Ltd. SAP(北京)软件系统有限公司 RMB:01296008092001 人民币帐号: 01296008092001 USD:01296008092014 美元帐号: 01296008092014 Bank of China Beijing Branch 中行北京分行 When making payment, please quote our invoice number. By Cash-Cash payment should be made on the first day of your training course. (5) Hotel reservations Course participants must make their own accommodation arrangements. (6) Cancellation Cancellation is free-of-charge up to 5 working days before the start of the course. Cancellation costs are 50% up to 3 working days before the start of the course. If cancellation is made less than 3 working days before the start of the course, charges are invoiced at 100%. Return the Training Enrolment Form to: Beijing(BEI) Training Center Fax: (86 10)85298572 Shanghai(SHA) Training Center Fax:(86 21)63581818 Guangzhou(GUZ) Training Center Fax:(86 20)87521589 By Cheque-Cheques should be crossed, made payable and sent to SAP (Beijing) Software System Co., Ltd. Bank transfers should be made to Bank of China Beijing Branch.(Payment should bear bank Charges.) SAP(Beijing) Software System Co., Ltd RMB: 01296008092001 USD: 01296008092014 Bank of China Beijing Branch http://www.sapchina.com/service/training SAP(北京)软件系统有限公司 人民币帐号: 01296008092001 美元帐号: 01296008092014 中行北京分行 14/15 Sapient College Cancellation must always be made in writing, by post or fax. If, for organizational reasons, a course has to be canceled, no claims for compensation can be accepted other than the refund of the course fee. If, for any reason a SAP course is canceled the Training Coordinator concerned will inform all registered participants and offer alternative dates/venues. (7) Fees The course fees include the cost of a complete set of training documents and Lunch. The invoice is always sent to the ordering party, unless otherwise informed. (8) Liability Instructions and exercises are so arranged that an attentive participant will be able to reach the goals set. SAP is not liable for the loss of personal belongings of the course participant. (9) Copyright All rights are reserved by SAP. No part of the training documentation covered by the copyright may be reproduced or copied. (10) Location of Training P R China SAP Beijing 12th Floor, South tower, Beijing Kerry Center, 1 Guang Hua Road, Chao Yang District Beijing 100020 P R China Tel : (86 10) 65618868 Fax: (86 10) 85298572 SAP Shanghai Shanghai Royal Court No.7, Lane 622 Huai Hai Road Middle Shanghai 200020 P R China Tel: (86 21) 63583388 Fax: (86 21) 63581818 SAP Guangzhou Unit 5307, CITIC Plaza, No.233 Tian He Road North, Guangzhou Beijing 510620 P R China Tel : (86 20) 38770148 Fax: (86 20) 87521589 http://www.sapchina.com/service/training 15/15