MONEY ADVICE CO-ORDINATOR Job Summary: The Money Advice Co-ordinator will co-ordinate the management of Mullingar MABS in providing an independent, confidential money advice service to facilitate clients to deal with debt problems and to become financially independent in the long term and provide debt prevention education to the target group. Overall, duties may include: To maintain an appropriate one-to-one client caseload as a Money Adviser while prioritising co-ordination issues. To act as a resource to the Board and be responsible for matters related to the management and planning of the service. To co-ordinate the work of the Board, and assist in the development, implementation and co-ordination of policy, best practice and procedures within the context of the aims and objectives of the MABS programme. To initiate and assist, in conjunction with the Board, in the collection and collation of material for the preparation of reports, submissions and policy work. To ensure, in co-operation with the Treasurer, that effective management and accountability procedures for the budget are in place. To be responsible for supervision of staff in conjunction with the appropriate Board Member(s). To be responsible for the distribution of workloads and supervision of work. To act as a conduit in the flow of communication between Board and Staff and to foster a sense of team, ensuring that there is a flow of communication between the Staff through regular team meetings and other appropriate means. To act as a conduit in the flow of information between MABS structures nationally and the local service. To identify training needs and ensure, in conjunction with the Board, that appropriate training is provided to Staff and Board Members to ensure the maintenance and further development of a professional, customer focused service. To ensure that the service has strong links within the community it serves through effective networking. To ensure that the service is marketed and promoted appropriately, to foster awareness of the service. To be responsible for the planning and implementation of debt prevention programmes. To perform other duties, appropriate to the role, as may be agreed with the Board from time to time. Person Specification Minimum Educational Qualifications: Leaving Certificate, or equivalent qualification, with a minimum of three (3) years experience of working in the area of consumer debt, money management or other relevant setting. Essential Knowledge, Skills and Experience: Knowledge and understanding of the causes and effects of debt, and the money advice process, particularly to the disadvantaged and vulnerable in society. Knowledge and understanding of the Money Advice and Budgeting Service. An understanding of money management, consumer debt and financial services in general. Demonstrated strong communication skills, both verbal and written. Demonstrated strong management and organisational skills. A strong awareness of quality customer service. Excellent interpersonal understanding. Experience of working in an advice / advocacy role with a diversity of individuals and groups, and particularly with people experiencing difficulty in coping with their situation. Proven ability to represent and negotiate on a client’s behalf. Ability to work effectively as a team leader. Excellent IT skills. Desirable Knowledge, Skills and Experience: Capacity to develop and implement organisational policy. Successful Candidate will Be committed to the provision of a free, confidential, impartial and independent money advice service. Have a knowledge and understanding of the Money Advice and Budgeting Service and be able to demonstrate strong management and organisational skills. Be open to work unsocial hours as may be required from time to time and willing to attend evening and occasional week-ends events. Be prepared to travel as required. Terms and Conditions Salary: The Money Advice Co-ordinator scale is currently €42,663 - €58,682 (including 2 long service increments). It is anticipated that new entrants to the MABS service will be appointed on the 1st point of the scale. Hours of work for full-time posts are 35 hours per week.