1 Exporting Under Private Labels: Conditions and Influencing Factors Yaron Timmor* Yechiel Zif** This work was supported by a grant from the Dick Siegal Fund, awarded by the Israel Institute of Business Research, the Faculty of Management, Tel Aviv University * Yaron Timmor is a Faculty member and a lecturer for marketing and International Business at the Arison Business School, the Interdisciplinary Center Herzliya. ** Yechiel Zif is an Associate Professor of Marketing and International Business at The Faculty of Management, Tel Aviv University. Address for correspondence: Dr. Timmor Yaron The Arison School of Business The Interdisciplinary Center Herzliya P.O.B 167 Herzliya 46150 Tel: 972-9-9602716,Fax: 972-9-9568605 E mail: timmor@idc.ac.il 2 ABSTRACT Based on data collected through 101 in-depth interviews among export managers, the study investigates the conditions and factors that influence exporting under private labels. Distributors adaptation is proposed as a variation to product and promotion adaptation within the context of export strategy considerations. The findings are interpreted within the proposd framework based on a set of factors regarding firm’s competencies and goals and the industry characteristics at the export market. Key findings: 1. Producers tend to export their products either entirely under a private label or else entirely under their own name or trademark. 2. Exports under private labels can be highly predicted by the proposed set of factors. 3. Private label exporting was not found to be inferior to own brand exporting in terms of sales and profitability, market shares however were reported higher by non-private label exporters. Keywords: export, private label, distributor adaptation, international marketing strategy 3 Exporting Under Private Labels: Conditions and Influencing Factors The increasing prevalence of private labels, stimulated by the growing force of distributors, mainly retailers, has increased the relevance of private labels as an export strategy (Fitzell 1992; Quelch and Harding 1996; Richardson, Dick, Jain 1994; Verhoef, Nijssen & Sloot 2002). Private label is a product, which is packed and sold under the distributor (wholesaler or retailer) own name or trademark (Morris 1979, De Chernatony 1989). When exported under a private label, the product’s labeling, packaging and even design are custom-made for a specific overseas distributor. This distributor then sells the product under his own name or trademark, usually through his exclusive channels. Private labels are of special interest to small and medium-size producers because they create opportunities to penetrate new markets and increase exports by relying on the marketing force of the local distributor. Until recently, research on private labels beyond the local market has been limited to studying the attitudes and behaviors of distributors and consumers (De Chernatony 1989; De Chernatony, Knox, Chedgey 1992; Richardson, Dick, Jain 1994; Barton et al 1998; Sinha & Batra 1999). Empirical examinations of the producers’ behavior are rather anecdotal and limited to local markets (Verhoef, Nijssen & Sloot 2002; Dunne & Narashimhan 1999; Quelch & Harding 1996). In this article we consider the firm’s perspective on a rationale for exporting under private labels, proposing and empirically testing a conceptual framework of the correlates of the specific industry, the target market environment, the firm’s competencies, and its goals for the export venture. In the context of international marketing, private labels can be viewed as a product adaptation strategy. Nevertheless it has several unique aspects that are derived from the vary fact that the adaptation is done for the specific distributor rather then for the end user. 4 Adifferent way to look at it is from the distributor relations’ perspective (Bello and Gilliland 1997, Narayandas 1995). Private labels may strengthen the distributors (Quelch & Harding 1996) but on the other hand, producing for private labels, can contribute to better and long term relationship between the producer and the distributor (Narayandas 1995; Verhoef, Nijssen & Sloot 2002). The main purposes of this study are: (1) to understand the factors leading to a decision to export private labels, (2) to gain insight about which firms are likely to export under private labels (3) to examine the difference in the management evaluation of performance between exports of private labels and brand names. An academic analysis of the conditions, factors and outcomes of the strategy of exporting under private labels will contribute to an understanding of the firm’s attitude towards this class of products and help establish a basis for further strategy development. Manufacturers, particularly small and medium-size ones, may find this research helpful in assessing their export activities and determining whether overseas marketing under private labels is their preferred strategy. We start by discussing the strategic dilemmas for exporting under private labels, reviewing some of the main relevant literature. In this part we further identify the different considerations between producing private labels for local and export markets. We then propose a conceptual hypotheses framework to examine and analyze exports under private labels, providing an empirical test based on data collected through in-depth personal interviews. We discuss the research findings, and conclude with a review of the academic and managerial implications. 5 Strategic Dilemmas Two main dilemmas were addressed for national brands producers: 1. Should they produce for private labels? 2.How should they react toward private labels in their brand strategy? (Verhoef, Nijssen & Sloot 2002; Hoch 1996, Glemet & Mira 1993). It has been recommended that manufacturers of brand–name product should refrain from producing for private labels as they may damage the worth of their own brands and, consequently, their profits (Quelch and Harding 1996). Probably the most prevalent advantage for international firms rather than local firms is the ability to diversify between its domestic marketing strategy - brand wise and overseas marketing - private label. Cannibalization may be a major concern for a firm that sells his own brand along with manufacturing of private labels to the same market. Firm’s brand image can be highly damaged as consumers recognize that they can buy the quite same product for a lower price. These are of minor concerns when products are sold in different markets. Producers were advised to consider manufacturing for private labels; if the market shares of the private labels are considerably high and main competitors are already in the business (Verhoef, Nijssen & Sloot 2002). Private labels market shares, may be an important precondition for exporters looking to enter new markets via private labels producing, but it may also be used as an indicator for export markets segmentation. Exporters, unlike domestic producers, can choose whether to enter a specific market upon the private labels volumes in their product category. Another consideration is that in a competitive environment, launching new products domestically v.s. internationally, is less expensive particularly for more established firms, based on their current reputation. In spite of the global process of communication, international reputation is still a privilege for global and multinational firms and stands as a 6 crucial barrier for companies wishing to extend their sales into foreign markets (Angelmar & Pras 1984; Terpstra & Sarathy 1997). Exporting under private labels may well be an opportune strategy mainly for small and medium-size firms aiming to spread out into international markets, relying on the marketing force of the local distributor. More often than not, the promotion cost falls on the distributor and it is primarily his interest to push sales volumes. Thus producers can enjoy faster penetration into new markets and concentrated purchase, with no need for massive investments in advertising and product promotion. Yet another rationale is to use excess capacity (Verhoef, Nijssen & Sloot 2002; Fitzell 1992). On the downside, the main disadvantages for the producer are the lack of contact with the final consumer, and a higher level of dependency on the distributor. Furthermore, when a firm exports under a private label, it concedes brand equity development, or else weakens the brand. The very fact that the exported label or brand is owned by the target market distributor limits the options for brand extension to other international markets. Thus it is a serious drawback for global oriented firms. From strategic objectives perspective (Ghoshal 1987), exporting under private labels can be a source of competitive advantage in case of national differences and scale economics, for achieving efficiency in current operations and managing risks. However, since exporting under private label is usually engaged with a specific product line and overseas distributor, competitive advantages of scope economics, like sharing of investments and costs across products, integration and coordination of marketing activities across countries (Zou & Cavusgil 2002), are very limited. 7 Exporting under Private labels – A Case of Distributor Adaptation The private labels strategy can be seen as an example of adaptation, as the changes are primarily limited to labels, brand names, and promotion. It is, however, a specific case, since the adaptation is applied not only to the target export market but also to the chosen distributor. In order to increase market coverage (at the same target market), the producer has to contact another private label distributor or launch his own brand in parallel. Most studies of product adaptation vs. standardization and international marketing referred to changes in attributes, design, ingredients (Zou & Cavusgil 2002; Shoham 1996; Cavusgil & Zou 1994; Walters & Toyne 1989) that most often require for higher costs then labels or packaging adaptation. Moreover in the private label business, the distributor usually covers these costs and exporters can sell the same products to different countries changing only the labels for the overseas distributor. Distributor adaptation may be concerned with power relationships in the channel (Bello and Gilliland 1997), where under the private label strategy, the distributor usually controls the marketing. Firms however, can improve performance through output controls by tight and specific contracts, in which the distributor commits to a minimum purchase for a given time. Shoham and Galblum (1994) argued that there is an ongoing friction between exporters and overseas distributors regarding adaptation. In this sense strategic flexibility can be viewed as an advantage, especially for small and medium size firms that lack financial resources and marketing skills to cope with the overseas distributors and markets (Fiegenbaum and Karani 1991). Such firms tend to export indirectly through export agencies and other middlemen [Bello & Williamson 1985; Brasch 1981; Aulakh & Kotabe 1997], can improve their relations with the distributor, and consequently their profits, by producing for his private label (Narayandas 1995). 8 What firms are likely to be engaged in the private labels export business? What are the factors that may affect the firm decision and in what direction? . Figure 1 exhibits the framework of the research hypotheses. The hypotheses are grouped into three main categories: (1) Hypotheses that are concerned with the Firm’s specific competencies that can be relied on when executing the export marketing strategy (Zou & Cavusgil 2002; Varadarajan & Jayachndran 1999; Barney 1991; Lado, Boyd & Wright 1992). (2) Hypotheses relating to The specific industry and market in which the firm is operating or is intending to perform (Varadarajan & Jayachndran 1999; Cooner 1991; Porter 1980). and (3) Hypotheses relating to the firm’s goals for the export venture ( Varadarajan & Jayachndran 1999; Ghoshal 1987). ********************** Put figure 1 about here ******************* Research Hypotheses Hypotheses About the Firm’s competencies It has been argued that the more experience a firm has accumulated in international business, the greater will be its appreciation of the differences between markets, and the more capable it will be of responding to the idiosyncrasies of each market with an effective marketing strategy (Cateora 1990; Cavusgil, Zou and Naidu 1993; Terpstra and Sarathy 1997). As the firm gains international experience, its familiarity with foreign markets and the local distributors increases and it’s positioning in the international field is strengthened. The firm becomes less dependent upon the local distributor and is less likely to give up its brand name in the marketing process. It will still be willing, however, to make far-reaching product and promotion adaptations to gain a competitive advantage in the export market. 9 H1. International experience is negatively correlated to export under a private label. Firm’s size is most often measured by sales and employees number (Christensen et al, 1987; Naidu and Prasad 1994; Aulakh & Kotabe 1997; Zou & Cavusgil 2002) and may be viewed as a source of bargaining power (Cavusgil 1984; Christensen et al., 1987; Aulakh & Kotabe 1997 ). Sales are also a major resource for ongoing marketing communication support and brand extension, locally and internationally. Therefore, it is more likely that small firms experiencing difficulties gaining a bargaining position and continuous financial resources will look for an alternative strategy. In the case of private labels, the everyday promotion costs fall on the local distributor, who has a natural interest in maintaining and increasing his label’s sales volume and positioning. H2. Firm’s size is negatively correlated to export under a private label. A lower degree of product and promotion adaptation can be expected when the product is exported simultaneously to several countries than to a single market. This is due to higher costs needed for the various adaptations required for the different export markets (Ayal and Zif 1979; Douglas and Wind 1987; Onkvisit and Shaw 1987; Cavusgil, Zou and Naidu 1993; Zou & Cavusgil 2002). As the firm’s export markets grow in number, it comes to depend less on a single market or distributor. It is less subject to the dictates of the distributor regarding the product and its promotion, including the brand name and the package, unless the alliance is with a single distributor operating in several countries. H3. Number of export markets is negatively correlated to export under a private label. Hypotheses about industry and market Characteristics The second set of hypotheses relates to the expected correlation between the specific industry and export market characteristics and exporting under private label. 10 Cultural influences on the purchasing process seem to be enduring (Whitelock and Pimblett 1997). When product consumption is influenced by culture, the cultural base of the home market may not match that of the export market, which means that to increase marketing opportunities, the product should be adapted to the export market conditions. Positioning, packaging/labeling and the promotional approach should fit the culture (language, symbols) of the target market (Douglas and Wind 1987; Jain 1989). Private labels are managed and promoted primarily by the target market distributor, who is more familiar with the local culture and whose interest is served by being closely involved in implementing the desired adaptations. H4. Cultural influences are positively correlated to export under private labels. We expect product use requirements for training and support to show a negative correlation with the tendency to export under private labels. When training and support are needed, customers are more concerned with who will provide the service and eventually it may be a key factor in choosing the preferred product (Zeithaml & Bitner 2003). When training and support are needed, maintaining contact with the end user and promotion control can be critical to marketing success. Since exporting under a private label reduces contact with the end user (Fitzell 1992; Quelch and Harding 1996), firms will prefer exporting under their own names or brands and to keep up high levels of promotion control overseas. Training and support are usually more required for technological and industrial products such as computers, medical equipment, machinery than for traditional industries like food and clothing. which are more dependent on tastes, habits, and customs that differ from one market to another (Cavusgil, Zou and Naidu 1993). Moreover, although the perceived quality of private labels has improved, they are still considered inferior to manufacturers’ brands (De Chernatony 1989; Omar 1994; Richardson, Dick and Jain 1994). Consequently, for products 11 that require for training and support, quality and liability as well as closer relations with the manufacturer may be essential. H5. Product’s requirement for training and support is negatively correlated to export under private labels. Health, safety, and technical attributes of the product are governed by regulations and standards in the export market, which often differ from those of the home market. The greater the differences, the more substantial the changes and adaptations the firm will need to make in the product and its promotion plan (Cavusgil, Zou and Naidu 1993; Doz and Prahalad 1980). When exporting under private labels, typically the local distributor will be able to facilitate the promotion under the prevailing legal restrictions. H6. Differences in standards and regulations are positively correlated to export under private labels. The level of competition in the export market is expected to correlate positively with the extent of exporting under a private label. A higher level of competition means less profitability (as a percentage of sales) due to lower prices and greater promotion expenses. At the same time it forces the firm to fight for shelf-space, to monitor and control marketing activity more closely. Advertising is one of the principal and most expensive means of promotion for a firm operating in a competitive market (Chryssochoidis 1996). It is a marketing tool that most often needs to be adjusted locally, in accordance with cultural differences and media availability (Hite & Fraser 1990). These are serious constraint for small and medium-size firms that tend to export indirectly (Aulakh & Kotabe 1997) and struggle to exhibit a strong presentation in the marketplace (Kaynak and Kothari 1984). H7. Competition in export market is positively correlated to export under private label 12 Hypotheses about the firm’s goals The third set of hypotheses relates to the expected correlation between the firm’s specific goals for the export venture and it’s decision to export under private label. As the sales goals rise and the firm’s needs for deeper penetration of the export market increase, accommodating specific customer demands requires adaptation of the product and its promotion (Douglas and Craig 1989; Hill and Still 1984). Launching through private labels is a fast means of penetrating the export market through adaptation, since the marketing function is assumed by a distributor with an established reputation and outlets already operating in the target market (Fitzell 1992; Terpstra and Sarathy 1997). Considering the time it takes to get acquainted with the target market, its structure, its specific needs, and consumer behavior, it may be expected that in the short term, higher sales goals will be achieved by using private labels. H8. Growth in the short term is positively correlated to under a private label. Launching new markets requires investments in research, design, advertising and promotion. Firms tend to regard these constantly increasing costs as a basic investment and a risk in the launching phase of the product’s life cycle. According to this perspective, the initial investments in the brand are expected to be returned in the future, when the sales in the target market take off. When exporting under private labels, these basic investments are in lower and falls on the distributor. Moreover, incomes are generated earlier because the exporter produce for an existing store brand that has already marketing position and sales volume. Therefore, it can be assumed that the time span until the firm breaks even on a NPV basis will affect the firm’s decision to export under a private label. H9. Time span for R.O.I, is negatively correlated to export under private label. 13 Market leaders holds substantive market share and enjoy high recognition by the customer (Kotler 1999). If a firm whishes to lead even in a limited product category it should look to gain customer awareness and liking as well as high market share in this category. When exporting under private label, its difficult to develop customer recognition for the firm that is hardly appear on the packaging and in the marketing communication process. Rather more market shares are highly depended on the distributor’s outlets and overall sales volume in the market. H10. As the firm is more anxious to lead the overseas market so it will tend to refrain from exporting under private label Research Methodology Personal interviews The research is based on personal interviews with international marketing managers of Israeli firms with at least five years of export experience. These managers were responsible for and directly involved in the export of a specific product line for the foreign target market. Interviewees managed the marketing aspects of the firm’s activities as distribution and promotion. Unit of Analysis The unit of analysis in this study is a product-market venture, whereby a manufacturer exports a specific product line to a chosen country (target market). The requirements for inclusion were that each venture must have already lasted a minimum period of five years, and only final products were considered (no raw materials or products in process). 14 Population, Sample, and Data Collection The study population consisted of product-market export ventures of Israeli firms that had been manufacturing and exporting final products for at least five years. The sample was taken from the database of the Dun and Bradstreet international business guide. All firms are of small and medium size in the international arena (see appendix). None of the studied firms was engaged with private labels in the local market. Each firm was contacted by telephone to identify the manager who is responsible for and personally involved in export marketing strategy. A telephone call to the potential interviewee then confirmed that the case conformed with the research requirements and, after eliciting consent to participate in the study, the interview date was set. 180 firms were contacted and 126 (70%) positively responded. For each refusal, another firm, similar in terms of size and industry, was chosen. 106 cases answered the research criteria (59%) and 5 interviews could not be conducted out of technical reasons. Thus the final sample consisted of 101 product-market export ventures from various industries (see appendix) across different export markets The Study Questionnaire A semi-structured questionnaire was built for the preliminary set of interviews. This was followed by a pretest using a revised version of the questionnaire. In the second stage, a final, structured questionnaire was used. This questionnaire included three main sets of questions and variables – at the levels of firm, product line, and target market. The interviewees described both the specific product line and the target market before beginning the structured interview, and the interview proceeded only if the basic conditions of the study were met (a final product and at least five years of export venture experience). 15 Operational measures For the actual testing of the framework in the exploratory research, we tried to rely on indicators and their measuring tools from earlier studies. In other cases, where previous measurements were not available or did not meet the proposed framework, specific measuring tools were developed and their answers were given on relevant measurement scales (see appendix). Methods of analysis Discriminant analysis was applied in testing the research hypotheses. In addition, "Jackknifed classification" (leave one out) was conducted to test the Discriminant function's reliability in classifying the cases. We applied t test to find if there were differences in performance between the firms that exported under private label and those that used their own brand/name. Findings As explained in the research methodology, all cases were categorized as either (1) having no or limited export under private labels or (2) all or most of the export is conducted through private labels. This categorization resulted in 40% of cases exporting under private labels and 60% that do not export under private labels. Table 1 presents the discriminant analysis results ****************** put table 1 about here ****************** The discriminant function is highly significant (P 0.001). The low value of Wilks’ U indicates that the dependent variable of exporting or not exporting under a private label is explained by the independent variables. The classification results show a high percentage of hits by the function (77.9%) with 74.7% hits in the “leave one out” - cross validation test. For eight factors the actual coefficients signs are as expected. Six factors – number of export 16 markets, cultural influences, need for training and support, competition, minimize risk and lead the market have a statistical significance level of P 0.001 for the differences between the means of the two groups (those who export and those who do not export under private labels). Their U statistics are substantially lower than for the other variables, which may indicate a higher contribution and explanatory power for the discrimination. Two factors – firm size and quick growth have the expected coefficient sign though they are not significant in terms of group differences. The coefficients of two factors – International experience and standards & regulations, have the opposite sign to that expected, but none of them were found to be with significant difference between the two groups. Table 2 exhibits the mean performance results for the two groups according to four indicators that are: sales growth for the short and the long term, market share and profitability. ***************** put table 2 about here ****************** The performance tests show that growth of sales and profitability were not observed significantly different between the two groups. Market shares on the other hand, were reported higher among the brand names exporters than of the private labels. Discussion The main purpose of this empirical study was to examine the case of private labeling from the point of view and behavior of the manufacturer-exporter. By and large, exporting under a private label was found to be an either/or choice: the firm’s decision for a venture (exporting 17 a specific product line to a target market) was either to use its own brand or else export under private labels. The topic of private labels has not been extensively investigated empirically, and the little that has been written on it emphasizes the advantages of lower marketing costs, larger and concentrated purchasing by a distributor, and the usage of production surplus or overcapacity. Each of these may explain the yes/no findings. Another explanation may be the firm’s desire to separate its private-label activity from its brand-name activity. The international marketing managers, which were observed, did not feel comfortable when most of their exporting business was for private labels. Some of them stated that it was expansive to support a corporate brand in the international arena. Others said that it was tempting to close a substantial private label deal. The interviewees were frequently aware of the fact that future sales to the same distributor are not guaranteed and some pointed out that this way "you do not build your international market". Private labels have been shown to be common among groceries and other widely used consumer goods that compete with comparable brands (Verhoef, Nijssen & Sloot 2002; De Chernatony 1989; Fitzell 1992; Quelch and Harding 1996). Our study shows that exporting under a private label is observed more in fields such as food and beverage, textiles, clothing and plastics than in electronics, telecommunications and software (see appendix). As hypothesized, cultural effects of product consumption were found to have a positive influence on exporting under private label. This is in line with the findings of Cavusgil, Zou and Naidu (1993) regarding the adaptation of the packaging and promotional approach in the export market: names, packages and labels are part of the cultural characteristics of language, colors, forms, signals, and meanings. The results also empirically support other studies claiming that cultural aspects and differences relevant to the product, 18 demand marketing adaptation in the local market (Douglas and Wind 1987; Walters and Toyne 1989). As expected, the number of export markets for the product line had a negative effect on exporting under private labels. This contradicts previous findings on entry scope (single vs. multiple markets) and promotion adaptation (positioning and promotional approach) (Cavusgil, Zou and Naidu 1993). The different results can be explained by the proposed conceptual difference between product/promotion adaptation and distributor adaptation. As the number of export markets increases, so does the variation among cultures, consumer behavior, and environmental conditions. The need for further adaptation of promotion vehicles such as sales promotion, media, personal selling, and promotional budgets is greater. Firms, however, are reluctant to give up the brand name and the advertising concept that have become the basis of their reputation (Terpstra and Sarathy 1997). In distributor adaptation, the changes are primarily of brand names. Therefore, while the number of export markets may cause a firm to make product and promotion adaptation, it reduces their willingness to export under private label. Moreover, number of markets in which a firm operates worldwide, is related to global strategy (Zou & Cavusgil 2002) thus it is less appropriate for exporting under private label that is more a market specific strategy. Following our expectations, the need for training and support has a negative effect on exporting under private label. It may be risky to export such products under private label due to a considerable loss of marketing control. The lack of direct contact with the final consumer and the lack of influence on product promotion and support can be more crucial for product acceptance and sales growth in the foreign market. Another explanation can be that the distributors tend to refrain from selling more complicated products under their own labels. 19 Contrary to expectation, the firm’s international experience was found to be more correlated with cases of export under private label. Though this finding did not reach significance, we believe it deserves further discussion, because this variable is repeatedly measured in academic studies of export strategy. Our hypothesis was based on the assumption that as firms gain more experience, they improve their understanding of the various markets and consumers and strengthen their international positioning. Consequently, they would be less willing to give up their brand names. It seems, however, that their greater experience enhances their willingness to make adjustments in the product and its promotion, as they are better able to understand and evaluate the market differences and the outcomes of optional strategies (Douglas and Craig 1989). One of the options is exporting under private labels. Following its internationalization process, a firm may be better acquainted with the relative magnitude of private labels and the main players in the various markets. This may explain why experienced firms like Heinz, Nestle, and P&G choose to extend their international activity in the private labels business (Fitzell 1992; Verhoef, Nijssen & Sloot 2002). Nevertheless, the effect of the experience factor remains questionable. The research hypotheses regarding growth goals for the short term and dissimilarity of standards between export and home market were not supported by the results. Furthermore, the very small differences that were found between the cases (those who export under private label and those who do not) and the lack of previous studies on these parameters do not supply fertile ground for a broader discussion. Perhaps private label exporters are more motivated by ad hoc sales opportunities or conversely by long-term considerations. growth may be affected by the firm size, industry type and the size of the specific target country. In our study we did not find relations between firm size and short-term sales goal for the venture. However, specific industries and target markets were hard to test in this study. 20 Nevertheless, since faster penetration and concentrated purchasing in the hands of the distributor are considered important advantages of exporting under private labels, the absence of a relationship between exporting under private labels and short-term sales goals is surprising. The study did not find any correlation between export modes, whether or not a firm exported under private labels, and performance in terms of profitability and sales growth. This is in contrast to previous articles warning firms of lower profits when producing for private labels (Quelch and Harding 1996; Verhoef, Nijssen & Sloot 2002). None of the relevant papers have empirically examined the effect of producing for private labels on a firm’s sales and profits. Our findings may reinforce the theoretical arguments for the advantage of producing for export market under private labels. Firm’s goal to lead the export market was found, as expected, with a negative effect on the decision to export under private label. At the same time, market share were found greater for the non-private labels exporters after a period of 5 years. It may be concluded that though the private labels have grown substantially, in most cases market leaders are still the manufacturer’s brands. In order to lead the market it seems important that the consumers will be familiar with the producer and the later will monitor the brand development and promotion. Conclusions and Managerial Implications Exporting under a private label involves adaptation of labeling and packaging. It also involves adaptation for a specific distributor that sells the product under his exclusive brand/trademark. In this paper, distributor adaptation is distinguished from product and promotion adaptation along strategic properties like expansion, investment positioning, and 21 control. Managers are advised to consider those variables and their implications before deciding on their preferred strategy. The shortcomings of the strategy seem to be greater for globally oriented firms. Accordingly, this study shows that firms that export their product to a large number of foreign markets are less inclined to export under private labels. The study found that export under private labels is propitious when certain conditions relating to the specific product and target market are met. Exporting under private labels seems to confer some cost advantages and is considerably more prevalent among consumer goods, whose use and purchase are culture-dependent. None of the firms in our study were engaged with the private labels business domestically. This finding supports the theoretical distinction between local and international marketing of private labels. This distinction, as reviewed in the conceptual framework, enables firms to better separate their marketing strategy (brands and private labels), thus minimizing concern about cannibalization and damaging their image. Manufacturers should note that in our study, exporting under private labels by itself did not lead to any inferior outputs in terms of sales growth or profitability. Market share, on the other hand, tended to be higher for brand-name exporters. There was a significant variability in performance among the private label exporters. Perhaps this result stems from output controls such as predefined sales volume and minimum purchases for a defined period that contribute to one firm’s performance over another. Producers considering exporting under private labels unique and complicated products with high training and service needs are advised, before embarking on such a venture, to examine the distributor’s capability of supporting the product. If the distributor does not have this capability, the firm is advised to explore the possibility of providing the support itself. 22 Limitations and Future Research This study is a pioneer in empirically testing the subject of private labels from the point of view of manufacturer-exporters. As such, it cannot be compared to, or discussed in relationship with, other studies on the subject. Nonetheless, it has several limitations. The fact that it was conducted in Israel among small and medium size firms, may make it appear that the results and conclusions are more applicable to small countries or firms that are similar in terms of size and sales volume to those tested. Replicating the study in other countries and regions would enrich the discussion as well as the theoretical and practical implications. Moreover, the sampling cannot be considered random, since the interviews were conducted with managers who a priori agreed to participate in the research. Another shortcoming stems from the fact that performance data were reported by the interviewees and were not taken from written documents. This study tested a particular set of variables derived from the conceptual framework. Other factors, such as the firm’s global orientation, and management’s attitude towards private labels, may moderate the export decision and outcomes. 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Journal of Marketing, 66 (10) 40-56. 28 Appendix Distribution of Industries According To Export Under Private Label Industry No export under Export under Row Private label Private label total Food and beverages 5 8 13 Jewelry 2 1 3 Medical equipment/measuring 5 0 5 Rubber and plastic products 6 6 12 Chemical and petroleum products 7 5 12 Metals and metal products 7 5 12 Machinery 5 0 5 Electronic and electrical equipment 7 3 10 Textiles and clothing 6 8 14 Optical instruments 3 0 3 Computers and software 4 2 6 Communication and telecommunications 5 1 6 Column total 62 39 101 instruments Number Of Full-Time Employees Range % of ventures Cumulative % 1-10 4.0 4.0 11-70 10.0 14.0 71-200 35.0 49.0 201-1000 30.0 79.0 1001+ 21.0 100.0 Total 100.0 29 Annual Sales In Millions Of Dollars Of Selected Product Range % of ventures - Cumulative % 1-5 29.0 29.0 6-15 32.0 61.0 16-40 23.0 84.0 41-100 8.0 92.0 101+ 8.0 100.0 Total 100.0 Years Of Export Range (in years) % of ventures Cumulative % 5-7 12.0 12.0 8-12 18.0 30.0 13-20 29.0 59.0 21-30 24.0 83.0 31+ 17.0 100.0 Total 100.0 30 Measurement of factors and Performance variables Factor Measurement International experience* 1 - Years of export by firm prior the private label venture Firm size Two items scale: average total sales of last three years and number of employees working on a permanent base. α =.66 No. of export markets Number of markets to which product is exported simultaneously Cultural influences Influence of cultural characteristics on product consumption. Measured on 5-point scale (1 = low extent, 5 = great extent) Need for training & Two items scale: need for support and training in product use support and degree of maintenance required. α =.78 Measured on 5-points scale (1 = not at all, 5 = substantial) Standards & regulations Difference between regulations & standards in export vs. home market. 5-points scale (1=no differences, 5=totally different) Competition Gross Profitability (% of sales) of product type in the export market (reverse scale: the more profitable the less competitive) Quick growth Sales goal for the first year of the export venture (in thousands of dollars) Minimize risk Number of years that the firm is willing to wait until it breaks even on a NPV basis (reverse scale: the more profitable the less competitive) Lead the market Two items scale: Degree of importance addressed by the interviewees to increase awareness for the firm and to gain market share at the export market.α =. 691. 5-points scale (1=not at all, 5=very important). Performance factors Measurement Sales growth in short term Sales growth rate between first and second year of the venture Sales growth in long term Sales growth rate between second and fifth year of the venture Market share Product - market share after five years of the venture Profitability Profitability (gross) growth rate between the second and fifth year of the venture. 31 Table 1: Discriminant Analysis Results Hypothesis Factor expected Wilks’ Discriminant Standardized Sign Lambda Coefficient Coefficient - .968 .185 .225 Number H1 International Experience H2 Firm size - .993 -.050 -.050 H3 No. of export markets* - .863 -.436 -.408 H4 Cultural influences* + .811 .480 .565 H5 Need for training & - .916 -.051 - .066 support* H6 Standards & regulations + .999 -.012 -.011 H7 Competition* + .953 .067 .070 H8 Quick Growth + .999 .080 .092 H9 Minimize risk* + .955 .152 .162 H 10 Lead the Market* - .746 -.516 -.587 * Significant at p < .05 for test of equality of means Wilks’ U 0.549 Chi-Square (13 d. f.) 45.225 (P . 001) Constant 1.269 Centroid of Export under private label 1.068 Centroid of No export under private label -0.712 Correct classification 77.9%, Leave one out (cross validation) test: 74.7% Table2 : Performance Analysis – t test Group1- firm brands export Group2 – private label export Means and (St.dev) Means and (St.dev) Sales growth short term N=54, M=4.41(1.473) N=35, M=4.49 (1.358) Sales growth long term N=61, M=3.82 (1.565) N=39, M=3.64 (1.405) Market share after 5 years* N=62, M=2.42 (1.455) N=39, M=1.82 (1.295) Gross profitability growth N=62, M=2.50 (1.352) N=39, M=2.18(1.254) Performance variable * t = 2.099 (df=99) p <.05 32 Figure 1: Framework of the Research Hypotheses Industry Competitiveness + Competencies International Experience Cultural aspects - + Goals EXPORT - Lead the Market + Minimize Risk UNDER Size Number of Export markets - PRIVATE LABELS + + Standard & regulation Quick growth Need for training & support Industry