EEFA UNIT - I ______________________________________________________________________ UNIT I INTRODUCTION Managerial Economics - Relationship with other disciplines - Firms: Types, objectives and goals - Managerial decisions - Decision analysis. ECONOMICS Economics is the study of how societies use scarce resources to produce valuable commodities and distribute them among different people. SCOPE OF ECONOMICS 1. Consumption: Satisfaction of human wants is called consumption which forms one of the important branches of economics. This tells how people behave in consumption of goods and services in order to maximize their satisfaction. 2. Production: Goods and services have to be produced with the help of factors of production. So, production is another branch of economics. It concerned with how maximum goods are produced with minimum cost or how the scarce factors could be utilized economically for better results. 3. Exchange: Goods and services cannot be produced at one place or at one point of time. Goods produced by one are exchanged for the goods produced by the others.So, exchange forms another branch of study in economics. 4. Distribution: Goods and services are produced with efforts, i.e., by combining the factors of production. These efforts have to be paid for or rewarded. The land gets rent, the labor get wages, the capital gets interest and the organizer gets profit. This branch of study is called distribution in economics. 5. Public Finance: This branch of study in economics studies about the sources of revenue to the government and the principles governing the expenditure for the benefit of the people. It also studies about public debt and financial administration. ECONOMICS IS A SCIENCE OR AN ART Economics as a Science: A science is a systematized body of knowledge ascertainable by observation experimentation. It is a body of generalizations, principles, theories or laws which traces out a casual relationship between cause and effect. Economics is a systematized body of knowledge in which economic facts are studied and analyzed in a systematic manner. For instance, economics is divided into consumption, production, Dr.A.S 1 EEFA UNIT - I exchange, distribution and public finance which have their laws are theories on whose basis these departments are studied and analyzed in a systematic manner. Hence economics is a science like any other science which has its own theories and laws which establish a relation between cause and effect. Economics is also a science because its laws possess universal validity such as the law of diminishing returns, the law of diminishing marginal utility the law of demand, Gresham’s law, etc. Again, economics is a science because of its self corrective nature. It goes on revising its conclusions in the light of new facts based on observations. Economic theories or principles are being revised in the fields of macro economics, monetary economics, international economics, public finance and economic development. Economics as an Art: Unlike natural science, there is no scope for experimentation in economics because economics is related to man, his problems and activities. Economic phenomena are very complex as they related to man whose activities are bound by his tastes, habits, and social and legal institutions of the society in which he lives. Economics is thus concerned with human beings who act irrationally and there is no scope for experimentation in economics. Even though economics possess statistical, mathematical and econometric methods of testing its phenomena but these are not so accurate as to judge the true validity of economic laws and theories. As a result, exact quantitative predication is not possible in economics. Economics as both a Science and an Art: Economics is not only a science but also an art. It is a science in its methodology and an art in its application. It has a theoretical aspect and is also an applied science in its practical aspects FUNDAMENTAL ECONOMIC PROBLEMS Economic Problem: Due to the scarcity of means and the multiplicity of ends, the economic problem lies in making the best possible use of our resources so as to get maximum output satisfaction in the case of a consumer and maximum output or profit for a producer. Hence economic problem consists in making decisions regarding the ends to be pursued and the goods to be produced and the means to be used for the achievement of certain ends. Dr.A.S 2 EEFA UNIT - I Fundamental problems facing the economy 1. What to produce: The first major decision relates to the quantity and the range of goods to be produced. Since resources are limited, we must choose between different alternative collection of goods and services that may be produced. It also implies the allocation of resources between the different types of goods. Example: Consumer goods and capital goods. 2. How to produce: Having decided the quantity and the type of goods to be produced, we must next determine the techniques of production to be used. Example: labor – intensive or capital – intensive. 3. For whom to produce: This means how the national product is to distributed, i.e., who should get how much. This is the problem of the sharing the national product. 4. Are the Resources Economically Used? This is the problem of economic efficiency or welfare maximization. There is to be no waste or misuse of resources since they are limited. 5. Problem of Full employment: Fullest possible use must be made of the available resources. In other words, an economy must endeavor to achieve full employment not only of labor but of all its resources. 6. Problem of Growth: Another problem for an economy is to make sure that it keeps expanding or developing so that it maintains conditions of stability. It is not to be static. Its productive capacity must continue to increase. If it is an under – developed economy, it must accelerate its process of growth. TYPES OF ECONOMIC SYSTEM 1) CAPITALIST SYSTEM Capitalism is that profit-oriented system which is characterized by private ownership of objects of labor instruments of labor and means of labor. Production is mainly carried out with the help of labor services rendered by the working class in return for wages and the class of capitalists has the right to whatever output is produced within the system. Characteristics of the capitalist system: 1. Private ownership of means of production: Under the capitalist system anything which helps man in the production process like machinery, tools, land, rawmaterials, etc. is owned by the capitalist class. Dr.A.S 3 EEFA UNIT - I 2. Production for the market: Under capitalism business firms produce mainly with the aim of selling the output in the market. Wherever any good is produced for the market it is termed as a commodity and any economy in which production is undertaken with the sole object of exchange is call a commodity economy. 3. Price mechanism: In a capitalist economy neither an individual nor any institution takes decisions in a planned manner concerning its day-to-day functioning. That is, there is no conscious effort to arrive at some kind of solution to its central problems. 4. Labor power as a commodity: In a capitalist economy, majority of the people own only on thing viz., their capacity to work or their labor power. 5. Exploitation of labor: Workers are exploited under capitalism. Very often due to the freedom granted to the workers at a formal level, many people are wrongly given to believe that the workers by bargaining in the free market are able to get a fair price in return for their labor power. 6. Growing wealth of the capitalists: In a capitalist economy the wealth of the capitalist class increases in a sustained manner. 7. Emergence of the working class: Under capitalism the increasing used of machinery leads to widespread unemployment and an increase in the rate of exploitation of workers which implies a decline in the share of workers in the national income over time. 8. Class contradiction: Hence, the two major classes found in a capitalist society are those of the capitalists and the workers. The clash of interests of the capitalists and the workers take the form of the class conflict with the further development of capitalism. 2) SOCIALISM Under socialism not only is there social ownership of the means of production but also the functioning of the economy is such so as to maximize social benefit rather than private benefit. Unlike capitalism in a socialist society the market mechanism does not play the all dominating role of determining the type and quantity of various commodities produces their priority sequence and the necessary allocation of resources. Dr.A.S 4 EEFA UNIT - I Characteristics (or) Salient features of the socialist economic system: 1. Social ownership of the means of production: In a socialist society private ownership of the means of production is abolished in the various sectors of the economy. 2. Predominance of public sector: An important precondition for the establishment of socialism is the existence of the public sector which is founded on the principle of social ownership of the means of production 3. Decisive role of economic planning: Economic planning under socialism plays exactly the same role as is played by the price mechanism in a capitalist economy. 4. Production guided by social benefit: In a socialist economy, however, income inequalities are drastically reduced so that everyone has an adequate amount of disposable income. While determining the pattern and size of output the planning commission has to see to it that its decisions in this regard are such that they ensure the availability of commodities for all in the market. 5. Abolition of exploitation of labor: Once the development of human society reaches the stage of socialism. Exploitation of man by man comes to an end. 3) MIXED ECONOMY According to Samuelson, a mixed economy is characterized by the existence of both public and private institutions exercising economic controls. CHARACTERISTICS OF A MIXED ECONOMY 1. Private and state ownership of the means of production and profit induced private business: In a mixed economy people enjoy right of property through constitutional provisions. 2. Decisive role of market mechanism: Market mechanism has a predominant position in a mixed economy. In such an economy markets exist not only for various products, but also for productive factors, such as labor and capital. 3. Interventionist role of the state: The market mechanism is a mixed economy may not be entirely free from state control. Often legislative measures are undertaken to provide a regulatory system for industrial activity in the country. 4. Public sector activities are supposedly guided by social benefit: Activities of the public enterprises are considered to be guided by the social benefit. Thus performance Dr.A.S 5 EEFA UNIT - I of these enterprises is often judged on the criterion of social benefit and thus most of this enterprise ignore profit maximization goal. 5. Supportive role of economic planning: The role of economic planning in basically capitalistic economic framework is supportive. Hence planning in these economies is usually indicative in nature. Economic planning in developing economies, in which both private and public sectors co-exists, has nothing to do with socialism. 4) LAISEZ FAIR ECONOMY Laisez fair economy is an economic environment in which transactions between private parties are free from government restrictions, tariffs, and subsidies, with only enough regulations to protect property rights etc. ENGINEERING ECONOMICS It is the application of economic principles to engineering problems. For example, in comparing the comparative costs of two alternative capital projects. IMPORTANCE OF ENGINEERING ECONOMICS 1. Engineering economics is concerned with the monetary consequences (or) financial analysis of the projects, products and processes that engineers design. 2. Engineers are required to use economic concepts in the major fields such as increasing production, improving productivity, reducing human efforts, increasing wealth by maximizing profit, controlling and reducing cost. 3. Engineering economics provides has very important role to play in all engineering decisions. 4. Engineering economics provides a number of tools and techniques to solve engineering problems related to product-mix, output level, pricing the product, investment, quantum of advertisement, etc. 5. Engineering economics helps in understanding the market conditions, general economic environment in which the firm is working. 6. Engineering economics provide basis for resource allocation problem. 7. Engineering economics deals with identification of economic choices, and is concerned with the decision making of engineering problems of economic nature. Dr.A.S 6 EEFA UNIT - I APPLICATIONS OF ENGINEERING ECONOMICS 1. Selection of location and site for a new plant-It is concerned with comparing the cost of establishment and operation of various locations and sites. 2. Production Planning and Control. 3. Selection of equipment and their replacement analysis. 4. Selection of a material handling system. 5. Determination of plant capacity. It is associated with investment of funds such as initial outlay and operating expenses which determines the capacity of a plant. The capacity is a measure of ability to produce goods and services or rate of output. 6. Determination of wage structure of the workers. 7. Selection of choice between a concrete structure and a steel structure, between various insulation thicknesses, and between prices at which to sell a product. 8. It can be applied by a major corporation to analyze plans for a new manufacturing facility or a new research and development (R&D) thrust. CHARACTERISTICS OF ENGINEERING ECONOMICS 1. Engineering economics is a traditional and important part of engineering practice. 2. Engineering economics is concerned with application of economic principles in technical and managerial decision making. 3. Engineering economics embarrasses both micro and macroeconomic principles when applied to engineering problems. For example, the study of demand analysis is mostly concerned with individual or household as a small unit of study. Whereas, the study of impact of taxes on raw- materials will influence engineers to look for alternative materials for manufacturing or designing a product or processes which is of course a macro economic issue. The demand analysis is microeconomic principle. 4. Engineering economics also take in its fold certain concepts and principles from other fields such as statistics, accounting, management, etc. 5. Engineering economics aids decision making aspect of an engineer and it avoids the abstract nature of economic theory. 6. Engineering economics is mostly an application tool, whereas economics is a social science with broad characteristics. Dr.A.S 7 EEFA UNIT - I 7. Economic theory conveniently ignores the significant backgrounds which are common to individual firms but engineering economics take in to consideration the individual firms’ environment of decision making. 8. Engineering economics provides an analytical and scientific approach resulting in qualitative decisions. ADVANTAGES OF ENGINEERING ECONOMICS 1. Better decision making on the part of engineers. 2. Efficient use of resources results in better output and economic advancement. 3. Cost of production can be reduced. 4. Alternative courses of action using economic principles may result in reduction of prices of goods and services. 5. Elimination of waste can result in application of engineering economics. 6. Competitive strength on the part of the firm in adopting engineering economics. 7. More capital will be made available for investment and growth. 8. Improves the standard of living with the result of better products, more wages and salaries, more output, etc. from the firm applying economics. MANAGERIAL ECONOMICS Managerial Economics has been described as economics applied to decision-making. It may be viewed as a special branch of economics bridging the gulf between pure economic theory and managerial practice. CHIEF CHARACTERISTICS OF MANAGERIAL ECONOMICS 1. Managerial Economics is micro-economic in character. This is because the unit of study is a firm; it is the problems of a business firm which are studied in it. Managerial Economics does not deal with the entire economy as a unit of study. 2. Managerial Economics largely uses that body of economic concepts and principles which is known as “Theory of the Firm’ or ‘Economics of the Firm’. In addition, it also seeks to apply Profit Theory which forms part of Distribution Theories in Economics. 3. Managerial Economics is pragmatic. It avoids difficult abstract issues of economic theory but involves complications ignored in economic theory to face the overall situation in which decisions are made. Economic theory appropriately ignores the Dr.A.S 8 EEFA UNIT - I variety of backgrounds and training found in individual firms but Managerial Economics considers the particular environment of decision-making. 4. Managerial Economics belongs to normative economics rather than positive economics (also sometimes known as descriptive economics). In other words, it is prescriptive rather than descriptive. The main body of economic theory confines itself to descriptive hypothesis, attempting to generalize about the relations among different variables without judgment about what is desirable or undesirable. 5. Macro-economics is also useful to Managerial Economics since it provides an intelligent understanding of the environment in which the business must operate. This understanding enables a business executive to adjust in the best possible manner with external forces over which he has no control but which play a crucial role in the wellbeing of his concern. SCOPE OF MANAGERIAL ECONOMICS 1. Demand Analysis and Forecasting: A major part of managerial decisionmaking depends on accurate estimates of demand. Before production schedules can be prepared and resources employed, a forecast of future sales is essential. 2. Cost Analysis: A study of economic costs, combined with the data drawn from the firm’s accounting records, can yield significant cost estimates that are useful for management decisions. 3. Production and Supply Analysis: Production analysis mainly deals with different production function and their managerial uses. Supply analysis deals with various aspects of supply of a commodity. Certain important aspects of supply analysis are: Supply schedule, curves and function. Law of supply and its limitations, Elasticity of supply and Factors influencing supply. 4. Pricing Decisions, Policies and Practices: The important aspects dealt with under this area are: Price Determination in various Market Forms, Pricing Methods, Differential Pricing, Product-line Pricing and Price Forecasting. 5. Profit Management: Business firms are generally organized for the purpose of making profits and, in the long run, profits provide the chief measure of success. In this connection, an important point worth considering is the element of uncertainty existing Dr.A.S 9 EEFA UNIT - I about profits because of variations in costs and revenues which, in turn, are caused by factors both internal and external to the firm. 6. Capital Management: Capital management implies planning and control of capital expenditure. The topics dealt with are: Cost of Capital, Rate of Return and Selection of projects. BASIC ECONOMIC TOOLS IN MANAGERIAL ECONOMICS 1. Opportunity Cost Principle: By the opportunity cost of a decision is meant the sacrifice of alternatives required by that decision. Thus, it should be clear that opportunity costs require ascertainment of sacrifices. If a decision involves no sacrifice, its opportunity cost is nil. For decision-making, opportunity costs are the only relevant costs. The opportunity cost principle may be stated as under: The cost involved in any decision consists of the sacrifices of alternatives required by that decision. If there are no sacrifices, there is no cost. 2. Incremental Principle: Incremental concept involves estimating the impact of decision alternatives on costs and revenues, emphasizing the changes in total cost and total revenue resulting from changes in prices, products, procedures, investments or whatever may be at stake in the decision. The two basic components of incremental reasoning are: Incremental cost and incremental revenue. Incremental cost may be defined as the change in total cost resulting from a particular decision. Incremental revenue is the change in total revenue resulting from a particular decision. 3. Principle of Time Perspective: The economic concepts of the long run and the short run have become part of everyday language. Managerial economics are also concerned with the short-run and long-run effects of decisions on revenues as well as costs. The really important problem in decision- making is to maintain the right balance between the long-run and the short-run considerations. A decision may be made on the basis of short-run considerations, but may as time elapses have long- run repercussions which make it more or less profitable than it at first appeared. 4. Discounting Principle: One of the fundamental ideas in economics is that a rupee tomorrow is worth less than a rupee today. This seems similar to saying that a bird in hand is worth two in the bush. “If a decision affects costs and revenues at future dates, Dr.A.S 10 EEFA UNIT - I it is necessary to discount those costs and revenues to present values before a valid comparison of alternatives is possible.” 5. Equi-marginal Principle: This principle deals with the allocation of the available resources among the alternative activities. According to this principle, an input should be so allocated that the value added by the last unit is the same in all cases. This generalization is called the equi-marginal principle. RELATIONSHIP OF MANAGERIAL ECONOMICS WITH OTHER DISCIPLINES 1. Managerial Economics and Economics: Managerial Economics has been described as economics applied to decision-making. It may be viewed as a special branch of economics bridging the gulf between pure economic theory and managerial practice. Economics has two main divisions: micro-economics and macro-economics. Micro-economics has been defined as that branch where the unit of study is an individual or a firm. Macro-economics, on the other hand, is aggregative in character and has the entire economy as a unity of study. 2. Managerial Economics and statistics: Managerial Economics employs statistical methods for empirical testing of economic generalizations. These generalizations can be accepted in practice only when they are checked against the data from the world of reality and are found valid. 3. Managerial Economics and Mathematics: Mathematics is yet another important tool-subject closely related to Managerial Economics. This is because Managerial Economics is metrical in character, estimating various economics relationships, predicting relevant economic quantities and using them in decision-making and forward planning. 4. Managerial Economics and Accounting: Managerial Economics is also closely related to accounting which is concerned with recording the financial operations of a business firms. Indeed, accounting information is one of the principal sources of data required by a managerial economist for his decision-making purpose. 5. Managerial Economics and Operations Research: The significant relationship between managerial economics and operations research can be highlighted with reference to certain important problems of managerial economics which are solved with the help of Dr.A.S 11 EEFA UNIT - I or techniques. The problems are: allocation problems, competitive problems, waiting line problems and inventory problems. DIFFERENCE BETWEEN MANAGERIAL ECONOMICS AND ECONOMICS 1. Managerial Economics involves application of economic principles to the problems of the firm. Economics deals with the body of the principles itself. 2. Managerial Economics is micro-economic in character; Economics is both macro-economic and micro-economic. 3. Managerial Economics, though micro in character, deals only with firms and has nothing to do with an individual’s economic problems. But micro-Economics as a branch of Economics deals with both economics of the individual as well as economics of the firm. 4. Under Micro-Economics as a branch of Economics, distribution theories, viz., wages, interest and profit, are also dealt with but in Managerial Economics, mainly Profit Theory is used: other distribution theories have not much use in Managerial Economics. Thus, the scope of Economics is wider than that of Managerial Economics. 5. Economic theory hypothesizes economic relationships and builds economic models but Managerial Economics adopts, modifies and reformulates economic models to suit the specific conditions and serves the specific problem solving process. Thus Economics gives the simplified model, whereas Managerial Economics modifies and enlarges it. 6. Economic theory makes certain assumptions whereas Managerial Economics introduces certain feedbacks such as objectives of the firm, multi-product nature of manufacture, behavioral constraints, environmental aspects, legal constraints, constraints on resource availability, etc., thus embodying a combination of certain complexities assumed away in economic theory and then attempts to solve the real-life, complex business problems with the aid of tool subjects, e.g., mathematics, statistics, econometrics, accounting, operations research, marketing research and so on. FIRM Firm is a business organization, such as a corporation, limited Liability Company or partnership. Firms are typically associated with business organizations that practice law, but the term can be used for a wide variety or business operation units. Dr.A.S 12 EEFA UNIT - I It can be defined as “An Organization owned by one or jointly by few or many persons, which is engaged in productive activity of any kind for the motive of profit or other well defined objective”. TYPES OF FIRM 1) Private Sector 2) Joint Sector a) Partnership firms b) Joint family firms c) Cooperative firms d) Joint stock firms Public limited Private limited 3) Public Sector a) Departmental organizations b) Statutory corporation c) Government companies Goals and Objectives of the Firm “Goals are general guidelines that explain what the firm wants to achieve in its community. They are usually long-term and represent global visions such as “protect public health and safety.” “Objectives define strategies or implementation steps to attain the identified goals of the organization. Unlike goals, objectives are specific, measurable, and have a defined completion date. They are more specific and outline the “who, what, when, where, and how” of reaching the goals.” PROFIT MAXIMIZATION THEORY (The neoclassical theory) Profit maximization objective of the firm has been the traditional approach to the study of a firm in equilibrium analysis. Profit maximization means the largest absolute amount of profits over a time period, both short-term. And long term. The short run is a period where adjustments cannot be made quickly in matters of supply and demand. Long run however enables adjustment to changed conditions. Dr.A.S 13 EEFA UNIT - I Profit can be defined as the difference between total revenue (TR) and total cost (TC). Profit=TR-TC ARGUMENTS IN FAVOUR OF PROFIT MAXIMIZATION 1. Profit is indispensable for firm’s survival: The survival of all the profit-oriented firms in the long run depends on their ability to make a reasonable profit depending on the business conditions and the level of competition. 2. Achieving other objectives depends on firm’s ability to make profit: Many other objectives of business firms have been cited in economic literature, e.g., maximization of managerial utility function, maximization of long-run growth, maximization of sales revenue, satisfying all the concerned parties, increasing and retaining market share, etc. the achievement of such alternative objectives depends wholly or partly on the primary objective of making profit. 3. Evidence against profit maximization objective not conclusive: Profit maximization is a time- honored objective of business firms. Although this objective has been questioned by many researchers, the evidence against it is not conclusive or unambiguous. 4. Profit maximization objective has a greater predicting power Compared to other business objectives; profit maximization assumption has been found to be a much more powerful premise in predicting certain aspects of firm’s behavior. 5. Profit is a more reliable measure of firm’s efficiency: Thought not perfect, profit is the most efficient and reliable measure of the efficiency of a firm. CRITISIMS OF PROFIT-MAXIMISING THEORIES 1. Separation of Ownership from Control: The rise of corporate firm of organization has resulted in a separation of ownership and control. Ownership is vested with the shareholders and control is wielded by the managers. It has not been empirically proved that shareholders are more concerned with profitability than anything else. 2. Difficulties in Pursuing Profit Maximization: The modern firm faces lot uncertainties. As a result, short run profit maximizing behavior is subordinated to the more important objective of long-run survival of the firm, for example, the firm’s objective to pursue ‘good-will’ in the long-run may clash with short-run profit objective. Dr.A.S 14 EEFA UNIT - I 3. Problems in the Measurement of Profit: There are some problems about the measurement of profit as a measure of firm’s efficiency. Profit may be the result of imperfection in the market and profits may be the reward of monopolistic exploitation. Worse still, profit measurement process itself is dubious. 4. Social responsibility of the firm: he firm is now-a-days not just an economic entity concerned with production or sales alone. The firm owes a responsibility to offer good, well paid jobs for employees, to provide efficient services to customers. In short the firm has a social responsibility beyond profit maximization. 5. Deliberate limitation of profits: Firms may deliberately show lesser profits in the short run in order to discourage labors from asking for higher wages or to discourage entry of new firms. Limited profits may be shown to prevent the government from taking over the business. 6. Aversion for business expansion: Profit maximization requires business expansion and it means additional risk and responsibility. Businessmen may be satisfied with the prevent level of profit and may not expand. The Transactions Cost Theory of the Firm The Transactions Cost Theory of the Firm focuses on problems of asymmetric information involved in transactions. The firm, according to this theory, comes into existence because it successfully minimizes ‘make’ inputs costs (through vertical integration) and ‘buy’ inputs costs (using available markets). The more specific the inputs that the firm needs are the more likely it is that it would produce them internally and/or acquire them through joint ventures and alliances. The weakness of this theory is that it does not take into consideration agency costs or firm evolution, neither does it explain how vertical integration should take place in the face of investments in human assets, with unobservable value, that cannot be transferred. The Principal–Agent Theory of the Firm The Principal–Agent Theory of the Firm extends the neoclassical theory by adding agents to the firm. The theory is concerned with friction due to asymmetric information between owners of firms and their stakeholders or managers and employees; the friction between agent and principal, requires precise measurement of agent performance and the engineering of incentive mechanisms. The weaknesses of the theory are many: it is Dr.A.S 15 EEFA UNIT - I difficult to engineer incentive mechanisms, it relies on complicated incomplete contracts (borderline unenforceable), it ignores transaction costs (both external and internal), and it does not allow for firm evolution. The Evolutionary Theory of the Firm The Evolutionary Theory of the Firm places emphasis on production capabilities and process as well as product innovation. The firm, according to this theory, possesses unique resources, tied semi-permanently to the firm, and capabilities; the firm’s resources can be classified into four categories: financial, physical, human and organizational. The theory sees the firm as a reactor to change and a creator of change for competitive advantage. The firm, as a creator of change, may cause creative destruction, which in turn may give birth to new industries and enable sectors of, or entire, economies to grow. Although many countries have established architectures to support entrepreneurial endeavors, a weakness of the theory remains: process and product innovation (especially the latter) are mostly due to serendipity and as a result ‘entrepreneurship’ is a very expensive factor of production; in the pursuit of profit and general wellbeing, it cannot be easily programmed within a firm or a nation. DECISION MAKING Decision making is the process of selection from a set of alternative courses of action which is thought to fulfill the objective of the decision problem more satisfactorily than other. CHARACTERISTICS OF DECISION-MAKING The following are the characteristics of decision-making: 1. Decision-making is a selection process. The best alternative is selected out of many available alternatives. If there is only one alternative, there is no decision-making. 2. Decision-making is the end process. Decision-making is preceded by detailed discussion and selection of alternatives. 3. Decision-making is the application of intellectual abilities to a great extent. An intelligent man alone can take a good decision. 4. Decision gives happiness to an Endeavour who takes various steps to collect all the information which is likely to affect a decision. Dr.A.S 16 EEFA UNIT - I 5. Decision-making is a dynamic process. An individual takes a number of decisions each day. . 6. Decision-making is situational. An individual takes decision according to the situations prevailing. Different decisions may be taken to solve the same problem. The reason is that the situation is changed from time to time. 7. Decision is taken to achieve the objectives of an organization. 8. Decision-maker has the freedom to take a decision which involves the using of resources in specified ways. 9. Decision-making involves the evaluation of available alternatives through critical appraisal methods. 10. A decision may be negative or positive. A decision may direct others to do or not to do. DECISION MAKING ENVIRONMENTS The decisions are also categorized in terms of the degree of certainty that exists in a situation. Thus every decision making situation falls into one of the four categories that exist along a certainty continuum namely Certainty, Risk, Uncertainty and Ambiguity 1. Certainty: This is a state of certainty that exists only when the decision maker knows the available alternatives and the conditions and consequences of those actions. Making decisions under certainty assumes that the decision maker has all the necessary information about the problem situation. 2. Risk: A state of risk exists when the decision maker is aware of all the alternatives, but is unaware of their consequences. In this situation, the decision maker at best can make guess as to which alternative to choose. The decision in order risk usually involves clear and precise goals and good information, but future outcomes of the alternatives are just not known to a degree of certainty. However, sufficient information is available to allow the decision maker to ascribe the probability of successful outcomes for each alternative. 3. Uncertainty: Most significant decisions made in today’s complex environment are formulated under a state of uncertainty, where there is an unawareness of all the alternatives and so also the outcomes –even for the known alternatives. Such decisions demand creativity and the willingness to take a chance in the face of such uncertainties. Dr.A.S 17 EEFA UNIT - I In such situations, decision makers do not even have enough information to calculate degree of risk. 4. Ambiguity: The most difficult decision situation is the state of ambiguity, in which the decision problems are not at all clear. The alternative courses of action are difficult to identify, and the information about consequences is not available. In this state, nothing is known for sure and the risk of failure is quite high. STEPS IN DECISION MAKING PROCESS IN AN ORGANIZATION 1. Identification of problem: Decision making process begins with the identification of problem that means recognition of a problem. The managers have to use imagination, experience, and judgment in order to identify the real nature of the problem. 2. Diagnosis and analysis of the problem: In order to diagnose the problem correctly, a manager must obtain all pertinent facts and analyze them correctly. The most important part of the diagnosing problem is to find out the real cause or source of the problem. After analyzing the problem next phase of the decision making is to analyze problem. This process involves classifying the problem and gathering information. 3. Search for alternatives: A problem can be solved in many ways. All possible ways cannot be equally satisfying. Managers are advice to limit him to the discovery of the alternatives which are strategic or critical to the problem. The principle of limiting factor is given as “By recognizing and overcoming that factor that stand critically in the way of a goal, the best alternative course of action can be selected”. Creative thinking is necessary to develop alternatives such as decision makers past experience, practices followed by others, and using creative techniques. 4. Evaluation of alternatives: Evaluation is the process of measuring the positive and negative consequences of each alternative. Some alternatives offer maximum benefit than others. An alternative is compared with the others. Management must set some criteria against which the alternatives can be evaluated. Criteria to weigh the alternative courses of action includes Risk- Degree of risk involved in each alternative, Economy of effort- Cost, time and effort involved in each alternative, Timing or Situation- Whether the problem is urgent & Limitation of resources- Physical, financial and human resources available with the organization. Dr.A.S 18 EEFA UNIT - I 5. Selecting an alternative: In this stage, decision makers can select the best alternatives. Optimum alternative is one which maximizes the results under given conditions. 6. Implementation and follow-up: Once an alternative is selected, it is put into action in systematic way. The future course of action is scheduled on the basis of selected alternatives. When a decision is put into action, it may yield certain results. These results provide the indication whether decision making and its implementation is proper. The follow-up action should be in the light of feedback received from the results. RATIONAL DECISION MAKING Decision making is the process of selection from a set of alternative courses of action which is thought to fulfill the objective of the decision problem more satisfactorily than other. The concept of rationality is defined in terms of objective and intelligent action. TYPES OF DECISION MAKING DEPENDING UPON RATIONALITY 1. Major and supplementary decisions: Major decisions refer to the decisions with regard to the quality of the product, price of the product, developing a new product etc. These decisions have direct bearing on the achievement of the goals of the concern and so these decisions should be made very carefully. Minor or supplementary decisions, on the other hand, are made in the course of conversion of major decisions into action. 2. Organizational and personal decision: Organizational decisions are made by the executive in his capacity as manager in order to achieve the best interests of the organization. These decisions can be delegated to the other members in the organization. Personal decisions, on the other hand, are made by the manager in his personal capacity and not in his capacity as a member of the organization. These decisions are not delegated. These decisions relate to the executives personal work. 3. Basic and routine decisions: Basic decisions involve long range commitment and large funds. Decisions with regard to selection of a location, selection of a product line, merger of the business are known as basic decisions. As these decisions affect the entire organization, they are considered as basic decisions. They are also now as vital decisions. Decisions that are taken to carry out the day-today activities are called routine decisions. These decisions are repetitive in nature. They have only a minor impact on the Dr.A.S 19 EEFA UNIT - I business. These decisions are made at middle and lower levels of management. For eg., purchase of sundry materials. 4. Group and individual decisions: If the decision is taken by one person, it is called individual decision. Group decisions are taken by a group of persons. 5. Policy and operating decisions: Policy decisions are made at top management levels. These decisions are taken to determine the basic policies and goals of the organization. Operating decisions are taken to execute the policy decisions. These decisions are taken at the middle and lower management levels and are related to routine activities of business. 6. Programmed decision: Programmed decision is otherwise called routine decision or structured decision. The reason is that these types of decision are taken frequently and they are repetitive in nature. Such decision is generally taken by middle or lower level managers, and has a short term impact. This decision is taken within the preview of the policy of the organization. 7. Non-Programmed decision: Non programmed structures are otherwise called strategic decisions or basic decision or policy decision or unstructured decisions. This decision is taken by top management people whenever the need arises. This decision deals with unique or unusual or non- routine problems. Such problems cannot be tackled in a predetermined manner. There are no established methods or readymade answers for such problems. 8. Organizational decisions: Organizational decisions are decisions taken by an individual in his official capacity to further the interest of the organization known as organizational decision. These decisions are based on rationality, judgment and experience. 9. Personal decisions: Personal decisions are decisions taken by an individual based on his personal interest. it is oriented to the individual’s goals. These decisions are based on self ego, self prestige etc. 10. Objectively rational decision: If the decision is really the correct behavior for maximizing given values in a given situation, then it is called objectively rational decision. Dr.A.S 20 EEFA UNIT - I 11. Subjectively rational decision: If a decision maximizes attainment relative to the actual knowledge of the subject, then it is called subjectively rational decision. 12. Consciously rational decision: A decision is consciously rational to extend that he adjustment of means to ends is a conscious process. 13. Economic model: Economic rationality implies that decision making tries to maximize the values in a given situation by choosing the most suitable course of action. A rational business decision is one which effectively and efficiently assures the attainment of aims for which the means are selected. RATIONAL DECISION MAKING PROCESS 1. Clear and well defined goal: The decision makers has clear and well defined goal that he is trying to maximize. 2. Uninfluenced by emotions: He is fully objective and rational uninfluenced by emotions. 3. Identification of the problem: The decision makers can identify the problem clearly and precisely. 4. Alternative course of action: He must have clear understanding of alternative course of action by which a goal can be reached under existing circumstances. 5. Analyze and evaluate alternatives: He must have the ability to analyze and evaluate alternatives in the light of the goals. 6. Effectively satisfies goal achievement: He must have a desire to come to the best solution by selecting the alternative that most effectively satisfies goal achievement. ADMINISTRATIVE PROBLEMS IN DECISION MAKING 1. The decisions taken by the management should be of sound one. The soundness of the decisions refers to its quality and reliability. If the decisions taken are not sound then it will mean waste of efforts and funds. The soundness of decision depends upon the sophistication of the decision maker, the information available to him and the techniques that he can make use of. 2. Another problem that is faced by the management is timing of decision. If it is not properly timed, there is no use in taking a useful decision. 3. The physical and psychological environments have their influence on decision making. If the environment is satisfactory then there will be co-operation, proper Dr.A.S 21 EEFA UNIT - I understanding among the members of the organization. This will provide better scope for research and analysis. 4. Effective communication of the decision is another important administrative problem of the management. Decisions taken should be clear, simple and unambiguous. Decision made should be communicated to the concerned persons in the language understandable by the receiver. 5. All members of an organization should be encouraged to give their opinion on various aspects while arriving at important decisions. In most cases, top executives feel that it is below their dignity to get their views. In such cases, decisions are taken by a few persons at the top management level. But this is not a good practice because making decision by a few at the top level will create some problem in its implementation. 6. Another problem faced by the management is implementation of decision. Once a decision is made, executive and his subordinates should take all possible steps to implement it. While making decision, the manager may have consulted hired specialist but the finals decision will be of his own. Therefore, final responsibility lies on him. Implementation of decision involves several steps which brings a number of problems. Manager should handle it very carefully so that the problems can be tackled easily. Important Part – A (Q&A) 1. Consumption: Satisfaction of human wants is called consumption which forms one of the important branches of economics. This tells how people behave in consumption of goods and services in order to maximize their satisfaction. 2. Production: Goods and services have to be produced with the help of factors of production. So, production is another branch of economics. It concerned with how maximum goods are produced with minimum cost or how the scarce factors could be utilized economically for better results. 3. Exchange: Goods and services cannot be produced at one place or at one point of time. Goods produced by one are exchanged for the goods produced by the others. So, exchange forms another branch of study in economics. 4. Distribution: Goods and services are produced with efforts, i.e., by combining the factors of production. These efforts have to be paid for or rewarded. The land gets Dr.A.S 22 EEFA UNIT - I rent, the labor get wages, the capital gets interest and the organizer gets profit. This branch of study is called distribution in economics. 5. Public Finance: This branch of study in economics studies about the sources of revenue to the government and the principles governing the expenditure for the benefit of the people. It also studies about public debt and financial administration. 6. Economics as both a Science and an Art: Economics is not only a science but also an art. It is a science in its methodology and an art in its application. It has a theoretical aspect and is also an applied science in its practical aspects 7. Capitalism: Capitalism is that profit‐ oriented system which is characterized by private ownership of objects of labor instruments of labor and means of labor. Production is mainly carried out with the help of labor services rendered by the working class in return for wages and the class of capitalists has the right to whatever output is produced within the system. 8. Price mechanism: In a capitalist economy neither an individual nor any institution takes decisions in a planned manner concerning its day‐ to‐ day functioning. That is, there is no conscious effort to arrive at some kind of solution to its central problems. 9. Exploitation of labor: Workers are exploited under capitalism. Very often due to the freedom granted to the workers at a formal level, many people are wrongly given to believe that the workers by bargaining in the free market are able to get a fair price in return for their labor power. 10. Class contradiction: Hence, the two major classes found in a capitalist society are those of the capitalists and the workers. The clash of interests of the capitalists and the workers take the form of the class conflict with the further development of capitalism. 11. Socialism: Under socialism not only is there social ownership of the means of production but also the functioning of the economy is such so as to maximize social benefit rather than private benefit. Unlike capitalism in a socialist society the market mechanism does not play the all dominating role of determining the type and quantity of various commodities produces their priority sequence and the necessary allocation of resources. Dr.A.S 23 EEFA UNIT - I 12. Mixed Economy: According to Samuelson, a mixed economy is characterized by the existence of both public and private institutions exercising economic controls. 13. Certainty: This is a state of certainty that exists only when the decision maker knows the available alternatives and the conditions and consequences of those actions. Making decisions under certainty assumes that the decision maker has all the necessary information about the problem situation. 14. Risk: A state of risk exists when the decision maker is aware of all the alternatives, but is unaware of their consequences. In this situation, the decision maker at best can make guess as to which alternative to choose. The decision in order risk usually involves clear and precise goals and good information, but future outcomes of the alternatives are just not known to a degree of certainty. However, sufficient information is available to allow the decision maker to ascribe the probability of successful outcomes for each alternative. 15. Uncertainty: Most significant decisions made in today’s complex environment are formulated under a state of uncertainty, where there is an unawareness of all the alternatives and so also the outcomes –even for the known alternatives. Such decisions demand creativity and the willingness to take a chance in the face of such uncertainties. In such situations, decision makers do not even have enough information to calculate degree of risk. 16. Ambiguity: The most difficult decision situation is the state of ambiguity, in which the decision problems are not at all clear. The alternative courses of action are difficult to identify, and the information about consequences is not available. In this state, nothing is known for sure and the risk of failure is quite high. 17. Organizational and personal decision: Organizational decisions are made by the executive in his capacity as manager in order to achieve the best interests of the organization. These decisions can be delegated to the other members in the organization. Personal decisions, on the other hand, are made by the manager in his personal capacity and not in his capacity as a member of the organization. These decisions are not delegated. These decisions relate to the executives personal work. Dr.A.S 24 EEFA UNIT - I 18. Policy and operating decisions: Policy decisions are made at top management levels. These decisions are taken to determine the basic policies and goals of the organization. Operating decisions are taken to execute the policy decisions. These decisions are taken at the middle and lower management levels and are related to routine activities of business. 19. Programmed decision: Programmed decision is otherwise called routine decision or structured decision. The reason is that these types of decision are taken frequently and they are repetitive in nature. Such decision is generally taken by middle or lower level managers, and has a short term impact. This decision is taken within the preview of the policy of the organization 20. Organizational decisions: Organizational decisions are decisions taken by an individual in his official capacity to further the interest of the organization known as organizational decision. These decisions are based on rationality, judgment and experience. University exam questions Part - A 1) Define opportunity cost 2) What is time value of money? 3) List any two differences between managerial economics and economics. 4) What are the various phases of decision making? 5) Define normative economics. 6) What do you understand by the concept of discounting principle? 7) Define managerial economics. Part – B 1) Dr.A.S 25 EEFA UNIT - I 2) 3) 4) 5) 6) 7) 8) Dr.A.S 26