Christian Microfinance: Which Way Now? Version 1.0 A paper prepared for the Association of Christian Economists 20th Anniversary Conference: "Economists, Practitioners, and the Attack on Poverty: Toward Christian Collaboration" January 5-6, 2003 Washington D.C. Brian Fikkert Associate Professor of Economics and Director of the Chalmers Center for Economic Development Covenant College 14049 Scenic Highway Lookout Mountain, GA 30750 706-419-1810 fikkert@covenant.edu I am extremely grateful to my colleague Russell Mask for mentoring me in the field of microfinance and for his numerous contributions to this paper. I am deeply indebted to him for all of the ways in which he has shaped my thinking in this field. Thanks also to Ellis Chaplin, Smita Donthamsetty, Malu Garcia, and Loida Vinera for their efforts to collect and process data from the joint pilot projects of the Chalmers Center and Food for the Hungry International (FHI). I have also benefited from correspondence with Rob Gailey of World Relief's Microfinance Consulting Services. The Chalmers Center is very grateful to both Food for the Hungry International and World Relief for all of the ways in which they have shared ideas, collaborated on projects, and partnered with us in training people around the globe in church-centered microfinance. Finally, the Chalmers Center thanks the Maclellan Foundation, First Fruit Inc., and hundreds of churches and individuals whose financial support has made this research possible. Of course, all errors are solely the responsibility of the author. Table of Contents I. Introduction……………………………………………………………………….3 II. Clarifying the Terms………………………………………………………………4 III. Conceptual Issues in Defining Poverty and Implications for Microfinance…… 5 IV. Appropriate Financial Services for the Poor………………………………….…10 V. The Microfinance Movement: Historical Trends and Current Challenges…….. 15 Industry Trends……………………………………………………….….15 Special Challenges for Christian MFIs… ……………..………………17 VI. The Impacts of Microfinance on Poverty……………………………………… 20 Methodological Problems in Impact Assessment………………………..20 Impacts of MFIs on the Poorest of the Poor…………………………… .21 Impacts of MFIs on the Middle- and Upper-Income Poor………………26 Summary…………………………………………………………………30 VII. The Way Ahead………………………………………………………………….30 Option #1: Continue with Large-Scale, Credit-Based, Minimalist……...31 Programs Option #2: Complement Large-Scale, Credit-Based Programs With… 33 Strategic Partnerships Option #3: Design Small-Scale, Balanced, Credit-Based MF…………..34 Programs Option #4: Transform Large-Scale, Christian, Credit-Based MFIs…….37 Into Financial Intermediaries Option #5: Establish Credit Unions Geared Towards the Poor………...39 Option #6: Promote Informal Savings and Credit Associations……… 43 VIII. Concluding Remarks……………………………………………………………..55 2 "What I learned about the Women's Empowerment Program challenged virtually every assumption I had developed over more than 20 years of working in microfinance." Jeffrey Ashe, Former Senior Associate Director of Accion International and Founder of Working Capital, commenting in 2002 on Pact's userowned and user-managed savings and credit groups in Nepal. “The central problem in the theory of economic growth is to understand the process by which a community is converted from being a 5 percent to a 12 percent saver—with all the changes in attitudes, in institutions and in techniques which accompany this conversion.” Arthur Lewis, Nobel Laureate in Economics, in a 1955 statement about the process of economic development across the Two-Thirds World. I. Introduction Frustrated by what he considered to be the irrelevancy of economic theory to the plight of the poor, Professor Muhammad Yunus decided it was time to stop teaching and to start acting. Defying the skeptics, he founded the Grameen Bank of Bangladesh in 1976 to provide microloans to very poor women who were not being serviced by the formal banking sector. Using an innovative incentive structure in which clients select other members of their borrowing group and then guarantee each other's loans, Yunus showed that it was possible to obtain sufficiently high repayment rates on noncollaterialized loans to cover Grameen's operating costs and to maintain the value of its loan portfolio. The response of the donor community has been understandably euphoric. Rather than give money for, say, a community health project that requires ongoing subsidies, donors saw the opportunity to give money that would by recycled perpetually as 3 microcredit programs successfully lent, collected, and relent their loan portfolios. A virtual explosion in microcredit programs has ensued, and there is no end in sight. The Microcredit Summit of 1997 in Washington, D. C. launched a global campaign to ensure that 100 million of the world's poorest families receive microloans by the year 2005. The Christian community has not stood on the sidelines. The major Christian relief and development agencies are operating large-scale microcredit programs (e.g. Food for the Hungry International, Opportunity International, World Concern, World Relief, World Vision International), and many mission agencies, churches, and ministries are dabbling in small-scale lending operations. Hundreds of Christians in this industry have gathered for two global conferences in Thailand--Christian Microenterprise Development I and II--to discuss the specific challenges facing them in this burgeoning sector. It is the purpose of this paper to consider some of those challenges. In particular, this paper attempts to provide answers to the following questions: How should Christians view microfinance programs as a poverty-alleviation strategy? What are the design issues that should be of special concern to Christians in this industry? How should we proceed working as Christians in this sector in the future? II. Clarifying the Terms Readers may have already noticed in the section above that the terminology in this field is confusing. Indeed, the terms "microcredit," "microenterprise," and 4 "microfinance" are sometimes used in inconsistent manners by many within the industry. Hence, it is important to clarify the terms as they will be used in this paper.1 "Microenterprise development" (MED) refers to a broad development strategy that uses both financial tools--such as savings, credit, and insurance--and non-financial tools--such as business training--to help low-income entrepreneurs to start or expand their own businesses. "Microfinance" (MF) refers to the provision of financial services, such as savings, credit, or insurance, to low-income people to enable them to prepare and cope with emergencies, to meet life-cycle needs, or to pursue opportunities to invest in their businesses, education, etc. Note that while MF appears to focus on only one aspect of MED, i.e. the financial dimension, in some ways MF has a broader agenda than MED. While MED focuses on helping businesses, MF aims to address the full range of household financial needs, including but not limited to the need for financial services for businesses. Finally, "microcredit" is the provision of loans to low-income people; hence, it is a subset of MF. Because the vast majority of resources in this industry are devoted to the provision of financial services, this paper will focus on the key issues in MF. This is not meant to imply that other aspects of the industry--e.g. the provision of business training services--are unimportant. Rather, the issues in business training are so distinct from those in MF that they cannot easily be addressed in the same paper. III. Conceptual Issues in Defining Poverty and Implications for MF Programs How one designs and evaluates the success of any poverty-alleviation strategy 1 Although the industry has often used terms inconsistently, the definitions used in this paper are common and are consistent with the growing consensus. 5 emanates from one's definition of poverty and one's conception of the causes of that poverty. Hence, it is impossible to evaluate the "success" or "failure" of MF programs or to define the challenges ahead without a clear concept of the proper goals and objectives. What exactly is poverty? What are the causes? What are we as Christians trying to do when we attempt to alleviate poverty? The emphasis of standard, neoclassical economic analysis on maximizing a consumer's happiness from consuming goods and services subject to a budget constraint naturally leads most economists to equate poverty with a lack of income. Furthermore, since a household's income is determined by the revenue that it gets from selling its factors of production to firms, the neoclassical solution to poverty is to increase the household's ownership of those factors or to change the prices those factors receive in the marketplace. In this view, the success of MF lies in its capacity to increase households' ownership of capital in order to achieve increases in households' income. Space does not permit a complete description of the tendencies of neoclassical economics towards a narrow, reductionist definition of both the nature of human beings and of their task.2 However, it is clear that the Scriptures point us to a broader conception of human beings and of their callings than is typically represented by neoclassical economics. Created in God's multifaceted image, human beings cannot be reduced to rational, utility-maximizing, economic agents. Yes, humans have an economic dimension, but they are also social, psychological, and spiritual beings and do not derive their happiness solely, or even primarily, from higher levels of consumption of 2 For a fuller discussion of the tendency to reduce the complexity of humans and their cultural tasks to the economic dimension see Goudzwaard (1972, 1979). 6 goods and services. If people are more than economic agents, what exactly is poverty, and what is poverty-alleviation? Chambers (1983) views poverty as a multifaceted, interconnected system that traps the poor in a web of entanglements as pictured in Figure 1 below. If programs narrowly focus on only one dimension of this web--such as material poverty--they may not achieve their objectives and might actually do harm. For example, it is conceivable that a microcredit program could enable a poor household to purchase a new, highyielding variety of seed, apparently addressing the household's material poverty by increasing its income; however, in the process the program could be increasing the vulnerability of that household if that seed has more variable returns than traditional varieties. Figure 1: Deprivation Trap Lack of assets Lack of income Material Poverty Lack of strength Too many dependents Physical Weakness Geographical isolation Lack of education Excluded from system Lack of reserves Lack of choices Easy to coerce Vulnerability Isolation Powerlessness (Adapted from Chambers 1983, p. 112 and Myers 2000, p. 67) 7 Lack of influence Lack of social power Exploited by powers Although Chambers has characterized how poverty often manifests itself, Myers (2000) argues that in order to get at the ultimate causes of this poverty, one must go deeper to consider the fundamental nature of reality. As described in Figure 2 below, Myers notes that God is a relational being who established several foundational relationships for humans at the point of creation. Each person has a relationship with themselves, with others inside and outside their community, with the environment, and with God. Sin has marred all of these relationships, leading to Myers' description of the fundamental causes of poverty: "Poverty is the result of relationships that do not work, that are not just, that are not for life, that are not harmonious or enjoyable. Poverty is the absence of shalom in all its meanings" (Myers 2000, p. 86). These broken relationships result in the various manifestations of poverty observed by Chambers. One implication of this framework is that focusing only on the superficial manifestations of poverty without addressing the broken nature of the underlying, foundational relationships will fail to bring lasting changes. Furthermore, because only Jesus can bring true reconciliation to all of these relationships, Christian development work must include a clear presentation of the gospel. Failure to do so denies the poor access to the only real solution to the fundamental causes of poverty.3 This implies that Christian development work must have a high view of the local church, for it is the church that has been given the primary authority to conduct evangelism and discipleship.4 3 This does not imply that the root cause of all of the dimensions of poverty is the personal sin of the poor. Both the Scriptures and empirical evidence indicate that oppression of the poor is often a factor in their poverty. But oppression is the result of a broken relationship between the oppressor and the victim. It takes the power of Jesus Christ over sin to reconcile this relationship or to remove the oppressor. Without Jesus' death and resurrection, there is no reason to hope that the weak can ever overcome the oppression of the strong. His power is the answer, and the poor need to cling to this hope. 4 For a similar perspective, see Bussau and Mask (forthcoming), Mask (2000), and Myers (2000) 8 Figure 2: Relational Foundations of Poverty (Figure 3-13 from Myers 2000, p. 87) As Hulme and Mosley (1996) discuss, these conceptual issues have profound implications for the design and evaluation of MF programs. If poverty is viewed as a lack of income, then MF programs that raise average incomes are deemed "successful." Such programs would be characterized by the provision of credit for small businesses to start, operate, or expand. However, if poverty is viewed as vulnerability, then MF programs that reduce income fluctuations and increase households' capacity for weathering shocks are deemed "successful." Such programs would be characterized by a higher emphasis on protective strategies such as voluntary savings mechanisms, emergency consumption loans, and low-risk income generating activities. These considerations are not merely hypothetical. Hulme and Mosley study twelve MF programs and conclude that the two most successful programs in terms of increasing incomes of the poor were failures in terms of addressing the vulnerability of 9 the poorest of the poor. At the same time, some programs that were less successful at promoting income growth did a superior job at reducing vulnerability. Clearly, Christian MF programs seeking to address the fundamental, spiritual dimensions of poverty face even more complex design and evaluation issues than those discussed by Hulme and Mosley. How can evangelism and discipleship be incorporated into the design of MF programs? How can success in the spiritual dimension be evaluated? How do Christians deal with the tensions between reaching a large number of people with a narrow range of financial services and reaching a smaller number of people with a fuller range of holistic services? These complex issues cannot be fully resolved here. However, this paper does take the perspective discussed above that the poor are trapped in a web of entanglements that flow out sin's marring of God-established relationships. This perspective leads to different program design and evaluation considerations than perspectives that focus on more narrow definitions of poverty and its alleviation. In the discussion that follows, MF strategies will be viewed in terms of the extent to which they address the poverty web as a whole as well as the foundational broken relationships underlying that web. IV. Appropriate Financial Services for the Poor Which types of financial services do the poor need? As Rutherford (2000) notes, the poor need lumpy sums of cash for lifecycle expenditures such as weddings or funerals, for emergencies such as illnesses or natural disasters, and for opportunities to purchase consumer durables or business assets. The poor need financial services which enable them to obtain these lumpy sums in a secure, timely, and convenient fashion. 10 While the general characterization in the preceding paragraph is true, it is important to note that there is considerable heterogeneity amongst the poor in terms of their economic situation and the financial services that they need. Mask (2000) provides a helpful continuum to summarize some of this heterogeneity in Figure 3 below. Figure 3: Continuum of Economic Activities in LowIncome Countries Income Generating Activities Microenterprise Sidewalk Tomato Seller Low capital Variety of Household businesses Few Loans Survival strategy Income for consumption Medium Scale Enterprise Large Scale Enterprise/ Corporation Small Store Furniture Maker Garment Factory Computer Factory 1-10 employees 11-50 employees 51-200 employees? 201+ employees? Often household business Business site separate from house Bank loans Bank loans in millions Loans from moneylenders High vulnerability Small Scale Enterprise Profits used for consumption & reinvestment in business Profits for owners and extensive reinvestment Loans from moneylenders Profits used for consumption & reinvestment Profits for shareholders & reinvestment Risks quantified and taken Some risks taken Avoid risks The poorest households are engaged in economic activity on the left of this continuum. Their income levels exhibit considerable fluctuation over time, sometimes hovering above and sometimes below the poverty line. They are generally one crisis away from disaster, making them extremely vulnerable to the multitude of shocks that characterize their social, economic, political, and climatic environments (Chambers 1983, 1995; Dreze and Sen 1989; Hulme and Mosley 1996, 1997; Wright 2000). Households teetering on the edge of the abyss are naturally very risk-averse. As a result, they cannot "put their eggs all in one basket" by focusing on a single source of 11 income from a particular business enterprise or job; rather, they engage in a portfolio of part-time and intermittent activities that provide them with both income and risk reduction as part of their overall survival strategy (Walton 1985; Hulme and Mosley 1996; Todd 1996; Wright 2000). Risk aversion also reduces the willingness of the poorest households to pursue potentially high-yield investments if those investments are perceived as increasing the overall risk of the households' portfolio of economic activities. Hence, extreme poverty undermines the poorest households' willingness to engage in the entrepreneurial investments that are necessary to get them on the upward escalator of sustained growth of income (Hulme and Mosley 1996). For the poorest households, reducing fluctuations in their income in order to lessen their vulnerability may be a prerequisite to their being willing to undertake income-increasing investments. As Mask's continuum indicates, the poorest typically do not engage heavily in borrowing, even from informal sector moneylenders. Given the varied, intermittent, and low-growth nature of the poorest households' economic activities, it is not surprising that lenders would question these households' debt capacity (Von Pischke 1991). But it is extremely important to note that the poorest households themselves often perceive loans-particularly production loans with weekly repayment requirements-- as too risky for them (Rutherford 1995; Hulme and Mosley 1996; Wright et al. 1997). For example, Hashemi (1997) finds that the hard core poor in Bangladesh self-select out of Grameen's loan program because they do not consider themselves capable of generating sufficient income to repay their loans. 12 What then are the financial services that are most appropriate for the poorest households as they try to acquire lumpy sums? While not all people are debt-worthy, all people are savings-worthy. Furthermore, in some ways, saving is less risky for the poorest than borrowing, making saving preferable to borrowing in order to obtain lumpy sums. As Vonderlack and Schriener (2001) explain, a woman could either save or borrow to buy a sewing machine. If her child falls ill and she has chosen to save for the machine, she has the flexibility to delay her purchase and use her savings to pay for her child's treatment. However, if she has borrowed to purchase the machine, then mandatory debt repayments might preclude her from getting medical care for her child. Indeed, there is increasing evidence that the poor have the desire and capacity to save (Miracle et al. 1980; Adams and Fitchett 1992; Robinson 1994; Steel and Aryeetey 1994; Johnson and Rogaly 1997; Wright et al. 1997; Rutherford 2000; Vonderlack and Schreiner 2001). However, it is difficult for them to do so because: 1) hiding cash under the mattress is not very safe in slums where people live in close proximity to one another; 2) there are many moral claims on one's savings, as friends and relatives are constantly in need of financial assistance; and 3) like all people, the poor have trouble being disciplined enough not to spend money that is hiding under the mattress (Rutherford 2000). In such settings, the poor would like to get their money out of the house and into a safe place without giving up liquidity and convenience, as disaster could strike at any moment. Unfortunately, formal banks are typically unwilling to hold tiny deposits and are often geographically distant, leaving the poor with inadequate savings facilities. In response, in some poor communities trusted individuals go door to door collecting the 13 savings of the poor and storing them in a safe place for a fee. Rutherford (2000) reports savers paying 30% APR to the savings collector in a town in India, and Johnson and Rogaly (1997) document savers paying an astounding 80% APR to the savings collectors in Nigeria. Clearly, the poorest households place a high value on savings services. As we move to the right on this continuum, the economic situation and financial service needs change. Microenterprise owners are sufficiently stable to be able to take some risks. They can focus their attention on a single business activity, and in addition to accumulating savings, they are often eager to obtain loans to start or expand their businesses' assets. However, like the poorest, these folks do not have access to adequate financial services. On the savings side, these people face the same obstacles that the poorest households face and would be interested in accessing savings services. On the lending side, the main obstacles facing microenterprise owners from accessing formal sector loans is the small size of the loans they desire and their lack of acceptable collateral. As a result, they are often forced to rely on local, informal moneylenders, who lend to them at interest rates which often exceed 300% APR. As will be discussed further in the next section, programs desiring to offer financial services to the poor must carefully consider what they consider to be their target population. From a distance, "the poor" may look like a homogenous group, but as this section has discussed, there is actually considerable heterogeneity amongst the poor. Programs focusing on providing production loans will typically not be providing the type of financial services most desirable to the "poorest of the poor," who tend to favor savings services. 14 The experiences of Bank Rakyat Indonesia (BRI) help to illustrate several of the points made above. In 1984, as part of a comprehensive financial reform, BRI began to offer savings services to the poor in addition to loan services. Total savings deposits grew rapidly, reaching a total of $3 billion by 1996, with savings accounts outnumbering loan accounts by a ratio of over 6 to 1 (Johnson and Rogaly 1997; Morduch 1999). As mentioned above, not all people are debt-worthy, but all people are savings-worthy. Furthermore, deposit sizes averaged $184 in 1996, as compared to average loan sizes of over $1000, suggesting that savers are less well off than borrowers (Morduch 1999). V. The Microfinance Movement: Historical Trends and Current Challenges Industry Trends As mentioned in the introduction, one of the features that has attracted donors to microenterprise development is the possibility that microfinance institutions (MFIs) would at least be operationally self-sustaining, i.e. interest revenues on microloans would be sufficient to cover the costs of operations, defaults, and inflation. Indeed, many MFIs have achieved operational self-sufficiency (Morduch 1999), but this does not free them from dependency on limited donor funds, which limits the number of poor than can be reached. As a result, the hope of many is that MFIs will be able to become fully financially sustainable--with revenues covering all costs, including the cost of capital-thereby enabling them to grow indefinitely by tapping into global capital markets (Otero and Rhyne 1994; Drake and Rhyne 2002). However, many doubt this goal is realistic for most programs, with some experts estimating that less than 1 percent of MFIs are 15 financially self-sustaining and that at most 5 percent of present MFIs will ever be (Morduch 1999). The possibility of achieving self-sustainability has had dramatic impacts on program design. During the 1970s-1980s, microenterprise development programs provided an integrated package of training and credit services designed to promote growth in micro-businesses. It was assumed that such programs would require ongoing, large subsidies. However, with self-sustainability moving to the forefront of donors' minds, MFIs are now forced to design and implement programs that are at least operationally sustainable within relatively short time frames. This has resulted in three important tendencies in MF program design: 1) An emphasis on serving a large and growing number of clients in order to increase loan revenue and to reduce costs by taking advantage of scale economies; 2) A minimalist approach to service provision which cuts non-financial services in order to lower costs; and 3) A drifting towards larger loan sizes in order to lower average costs per dollar lent. Most recently, a number of leading thinkers have begun to advocate a "financial systems approach," which focuses on developing self-sustaining, microfinance institutions (MFIs) that design and sell a range of financial products--credit, savings, and insurance-- to the poor at market prices (Otero and Rhyne 1994). While "impact" was once measured in terms of small enterprise growth, the new perspective focuses on measuring the extent to which MFIs increase poor people's access to financial services. One of the significant challenges for MFIs in pursuing this approach is that most countries forbid NGOs from holding savings deposits, requiring MFIs to transform themselves into full-fledged financial institutions operating under the auspices of their 16 host country's banking regulations. Only a few MFIs have pursued this strategy to date, the majority of MFIs continuing to focus on providing loans (Hulme and Mosley 1996; Drake and Rhyne 2002; Von Pischke 2002). Special Challenges for Christian MFIs As mentioned earlier, Christian relief and development agencies have been very active participants in the MF movement, with a major source of their funds coming from secular donors such as the United States Agency for International Development (USAID). As a result, they have been subject to the industry-wide pressures to achieve sustainability mentioned above. While these pressures have created tensions for many in the MF movement, the trend towards large-scale, minimalist programs has created particular challenges for Christians involved in MF. Although there is a range of theological perspectives within the Christian relief and development community about the relationship of "word" and "deed" in working with the poor, most would embrace the notion that evangelism and discipleship are an integral part of what it means to do "Christian" relief and development work. As discussed earlier in Section III, the author's perspective is that it is not possible to fix the fundamental causes of poverty without Christ's healing of broken, foundational relationships, making evangelism and discipleship essential to true poverty alleviation. Unfortunately, maintaining the verbal declaration of the gospel is never easy when the sources of funding are secular, and this familiar problem is compounded in the context of the self-sustainability agenda of the MF movement. Specifically, the push towards minimalism in service provision often precludes the offering of any non- 17 financial services, religious or otherwise. In addition, the drive to achieve sufficient scale induces Christian MFIs to provide credit services to thousands of clients, making it very difficult to keep the "word" and "deed" aspects of the ministry in balance (Llanto and Geron 2000; Bussau and Mask forthcoming). Although in a handful of instances Christian donors have given money to MFIs to hire personnel explicitly dedicated to evangelism, the number of such personnel are typically too small to keep up with the ballooning numbers of loan clients. For example, one Christian MFI working in a Latin American country has over 4,000 clients scattered all over the country. A large church in the U.S. has paid for the salary of a single, poorly educated pastor to perform the impossible task of providing the entire evangelism and discipleship component for these 4,000 clients. This is not meant to suggest that evangelism and discipleship activities never happen in Christian MFIs. By hiring Christian staff, by giving them incentives to provide spiritual as well as financial services, by using group-based methodologies that provide forums for biblical instruction, and by partnering with local churches, it is sometimes possible to keep the "word" and "deed" aspects of the program in some degree of balance. For example, Larson (1999a) documents how the Local Enterprise Assistance Program (LEAP) of Liberia, an MFI started with assistance from World Relief, has used a community banking model in which most of the banks are formed in connection with churches from the Association of Evangelicals of Liberia (AEL). Pastors often help form the banking groups and then refer them to LEAP. Thereafter, in addition to the traditional positions of President, Vice-President, and Treasurer, each community bank elects a chaplain, who oversees the group's evangelism and discipleship activities. The 18 results of this partnership between LEAP and AEL are very encouraging. Pastors are enthusiastic about the impact of the program on both the physical and spiritual needs of their members, and they are thankful for the financial benefits their churches are receiving: Tithes and offerings to participating churches increased from a low of 30% for a church with only one year of program participation to highs of over 100% for churches with three or more years of participation. Furthermore, through intentional efforts to form multi-ethnic banks and through the teaching of biblical principles of reconciliation, there has been a significant reduction in tensions between bank members from warring tribes.5 While examples of evangelism and discipleship exist in MF programs, the reality is that increased competition and market forces are likely to make it more and more difficult for the staff of Christian MFIs to engage in such activities in the future. As Rhyne (2002) discusses, until the late 1990s, most MFIs did not have to worry about competition, the majority of them being able to act as near monopolies. In such a setting, MFIs offering non-financial services--including evangelism and discipleship--could potentially cover the costs of such services by raising interest rates on their loans (Llanto and Geron 2000). However, markets are becoming saturated in some regions, and MFIs are competing for clients in an increasingly commercialized manner by developing new products, cutting costs, and lowering prices for their services (Rhyne 2002). As competition increases, the likelihood of keeping "word" and "deed" in balance decreases. It is hard to imagine an unbelieving client being willing to pay a higher interest rate on a loan from a Christian MFI in order to cover its costs of evangelism and 5 For other documentation of MF programs that have had both physical and spiritual impact, see Bussau (1995) and Larson (1999b). 19 discipleship, when comparable loans are available from secular competitors at lower rates. Competition simply makes it impossible to provide services that clients are not willing to pay for. In principle, as mentioned earlier, Christian donors could provide subsidies to cover the costs of such services. However, the presence of significant economies of scale will likely cause increased consolidation in the industry, with only large-scale MFIs able to survive. The necessity for Christian MFIs to grow in size will rise, making it increasingly difficult for Christian donors to provide sufficient funds to keep the "word" and "deed" aspects of programs in balance. In such a context, there will be an even greater need for Christian MFIs to partner with local churches in order to leverage the latter's capacity for providing evangelism and discipleship services. Unfortunately, as will be discussed in Section VII, such partnerships are often very difficult to implement. VI. The Impacts of Microfinance on Poverty Methodological Problems in Impact Assessment What are the impacts of MF programs on poverty? Answering this question is fraught with challenges. First, as discussed in Section III, poverty is a multifaceted phenomenon that includes psychological, social, economic and ultimately spiritual dimensions. Many of these aspects are difficult if not impossible to quantify. A program that appears "successful" in quantifiable dimensions might be failing in non-quantifiable dimensions and vice-versa. Both researchers and practitioners should avoid the temptation to place more importance on that which is measurable over that which is not. 20 Second, although there is a burgeoning literature in this field, very few empirical studies on MF impacts appear in the major, refereed, economics journals, the majority of the literature consisting of working papers and books that rely heavily on the observations and case studies of experienced practitioners and researchers. There is an enormous need for more systematic, peer-reviewed, econometric research in this field. Third, attempts to engage in systematic econometric research face daunting obstacles. By design, MF programs are engaged in careful selection of clients, implying that program participants are hardly a random sample. Hence, if evidence suggests that program participants perform better over time than non-participants, it is difficult to know if this is due to the impacts of the MF program or to the superior, unobserved (to the econometrician) characteristics of the participants relative to the non-participants. Evidence suggests that the biases from such sample-selection effects are quite strong, possibly resulting in estimates that overstate the impact of MF on participants' profits by as much as 100 percent (McKernan 2002). Although a number of efforts are underway to correct for sample selection bias, progress has been slow, and few--if any--existing empirical studies should be viewed as definitively estimating causal relationships.6 Impacts of MFIs on the Poorest of the Poor With the qualifications just mentioned in mind, what does the literature suggest are the impacts of MFIs on the lowest-income clients? As discussed in Section IV, there is considerable heterogeneity amongst the poor, with the poorest households engaging primarily in risk-reducing rather than income-growing behavior. Such households have 6 See Morduch (1999) for a careful review of the leading econometric studies. 21 little or no debt capacity, and they often view loans as too risky for them, preferring access to flexible, convenient, and secure savings services. In this light, it is not surprising that many observers believe the focus of MFIs on providing credit services has prevented them from having much impact on the poorest households (Hulme and Mosley 1996; Montgomery 1996; Johnson and Rogaly 1997; Gulli 1998; CGAP 2000a; Navajas et al. 2000; Wright 2000). There are three primary reasons for this lack of impact. First, the clients of MFIs tend to be the middle- to upper-income poor, not the poorest households. As Hulme and Mosley (1996) and CGAP (2000a) discuss, there are several causes for this: 1) The poorest often exclude themselves from MF programs, viewing loans as inappropriate for their situations; 2) Existing clients of group-based lending schemes often exclude the poorest, seeing them as risky clients who will jeopardize their own standing; and 3) As MFIs become more commercialized, incentive structures for staff push them towards working with the less poor. It is simply cheaper and less risky to lend $150 to one middle- to upper-income poor person than to lend $15 to ten, high-risk poorest of the poor. As discussed earlier, there is increasingly greater commercialization in the MF industry, a trend which is likely to cause MFIs to drift further away from working with the poorest households in the future. Second, the poorest households do not appear to benefit indirectly from the loans that MFIs make to middle- and upper-income poor. Although the evidence is limited, it appears that as middle- to upper-income poor obtain microcredit and expand their businesses, few new jobs are created for the poorest households (Hulme and Mosley 1996). 22 Third, when very poor households do join MFIs, there are questions as to how much they actually benefit. Hulme and Mosley (1996) use data on 150 borrowers of thirteen MFIs in seven countries and compare their performance from 1989-1993 with that of a control group of 150 non-borrowers with similar incomes, assets, and access to infrastructure. Their results indicate that the impact of loans on the incomes of borrowers as compared to non-borrowers increased with initial income. Households originally at or above the national poverty line in each country experienced higher increases in income if they borrowed from the MFIs than if they did not; however, most households below the poverty line who borrowed from MFIs experienced small or even negative income growth as compared to non-borrowers. Corresponding to these statistical results, case studies conducted by Hulme and Mosley (1996) discovered that the enterprises of the poorest households often went bankrupt, forcing them to default on their loans. In response, staff or fellow clients sometimes seized the defaulters' assets, leaving them even more vulnerable than before. In some cases, the pressure on defaulters was extreme. Clients of BRAC, an MFI in Bangladesh, tore down the house of a defaulting borrower, and there were reports of suicide amongst defaulters of the Grameen Bank, allegedly resulting from peer pressure from other borrowers. USAID's research project--Assessing the Impact of Microenterprise Services (AIMS)--has performed similar research on three MFIs: SEWA Bank in India, Accion Communitaria del Peru/Mibanco in Peru, and Zambuko Trust in Zimbabwe (AIMS 2002). In contrast to many MFIs, two of these three programs did include a relatively high number of low-income people, the percentage of clients falling below the World 23 Bank's $1-a-day poverty line being 46 percent, 4 percent, and 34 percent for these three programs, respectively. All three programs offered loans to their clients, but SEWA also offered voluntary savings services. AIMS collected data on 1,178 clients and 716 non-clients in two rounds in 1997 and 1999. The characteristics of the non-clients--the control group--were chosen to make them as comparable as possible to the clients. Still, as discussed above, selection bias due to unobserved (to the econometrician) characteristics cannot be ruled out. AIMS examined the impact of these MFIs on opportunities (income, assets, and employment), capabilities (education, nutrition), vulnerability (coping strategies and financial shocks), and empowerment (participatory decision making, self-esteem, women's roles) at the levels of the enterprise, household, and individual. Although AIMS (2002) finds evidence that the poorer clients sometimes benefited in a number of ways from the MF programs, the study concludes that the overall impacts were "very modest." Furthermore, in some cases loans seem to have hurt rather than helped the clients. For example, poorer clients in Peru were 20 percent more likely to liquidate an asset in the face of a shock than were members of the control group. Consistent with the discussion in Section IV, borrowers may have had less flexibility than non-borrowers in dealing with shocks because they were committed to making fixed loan payments. As a result, they may have been forced to liquidate their assets in the face of a shock. Similar results were found for clients of SEWA bank. While some SEWA borrowers experienced income growth over the two years, other borrowers sank into lower depths of poverty. On the other hand, savers at SEWA bank made steadier progress out of poverty, albeit at a slower rate than the most successful borrowers. 24 Given these considerations, a strong consensus is emerging that MF programs need to develop a broader range of products if they want to provide financial services that truly address the needs of the very poorest households (Otero and Rhyne 1994; Robinson 1994; Hulme and Mosley 1996; Johnson and Rogaly 1997; Gulli 1998; CGAP 2000a; Schreiner 2000; Wright 2000; Vonderlack and Schreiner 2001; Von Pischke 2002). In particular, instead of focusing on loans for business start-up and expansion, MF programs need to develop savings, insurance, and emergency consumption loans that reduce the vulnerability of the poorest of the poor. As will be discussed further below, there are a number of organizations currently experimenting with the design and implementation of such financial services, and the initial results are encouraging. That having been said, it is important to remember that even the best and most appropriate financial services can only address a small fraction of the multiple dimensions of poverty (see Figure 1). In response, should MFIs run integrated programs in which they offer a multitude of services, e.g. health, literacy, etc.? The minimalist school argues against multifaceted programs, offering some compelling reasons in support of its views. First, Gulli (1998) reviews research suggesting that multifaceted programs are less sustainable financially than minimalist programs. And sustainability is crucial for MFIs' survival. If clients perceive that an MFI will not be around much longer, they lose all economic incentives to repay their loans, which will necessarily cause the MFI not to be around much longer! Second, the culture of a MF organization is often quite different from that of other service providers. Organizations that offer heavily-subsidized services on a charitable basis often lack the discipline and systems to offer financial services and to hold clients accountable for fulfilling their commitments 25 (Befus 1999). As a result, some multisectoral NGOs spin off their MF programs into separate legal and organizational structures in order to preserve the integrity of both the MF and other programs. All of this implies that MF programs must seek partnerships with other organizations that offer complementary services if the multiple aspects of poverty are to be addressed. More about this will be discussed below. Impacts of MFIs on the Middle- and Upper-Income Poor As one would expect from the discussion in Section IV, MFIs' emphasis on credit services has more potential to attract and impact the middle- and upper-income poor. Unfortunately, empirical studies often fail to distinguish carefully the income levels of the clients they are studying, making it difficult to find explicit discussion of impact by income level. However, because the poorest are typically excluded from MF programs, the majority of clients in existing empirical studies will generally be the middle- to upperincome poor. Bearing the caveats about sample selection bias in mind, the discussion that follows will examine some of the empirical evidence about the impacts of MFIs on the various dimensions of poverty described in Figure 1 and on the underlying, spiritual causes of that poverty summarized in Figure 2. Material Poverty Both the AIMS (2002) and Hulme and Mosley (1996) studies mentioned above find evidence of substantial growth in household income for MFI clients as compared to non-clients. Attempting to overcome the sample selection bias that may be present in these studies, several researchers are utilizing some unique features of a data set on three 26 MFIs in Bangladesh in order to provide exogenous explanations for households' participation or non-participation in these MFIs' programs (McKernan 1996; Morduch 1998; Pitt and Khandker 1998a, b; Pitt et al. 1999).7 Some of the results of this research are encouraging: Pitt and Khandker (1998a) find that household consumption increases by 18 taka for every 100 taka lent to a woman and 11 taka for every 100 taka lent to a man. Similarly, McKernan (1996) finds that households participating in the Grameen Bank more than double their self-employment earnings. However, Morduch (1998) questions these researchers' methodology and reexamines the data. His results find no increase in consumption for program participants, and he concludes "the mixed results show that much more work is required to establish the case for strong microfinance benefits in this context" (Morduch 1999, p. 1606). Another dimension of material poverty is a lack of assets. AIMS (2002) finds very mixed evidence of the impact of the three MFIs it studied on households' accumulation of durable goods and housing improvements. Turning to the accumulation of human capital, AIMS finds a positive impact of MF on the school enrollment for boys living in client households of the MFIs studied in India and Zimbabwe, but no impact in Peru. However, none of the three programs appeared to increase human capital accumulation for girls in client households. Pitt and Khandker (1998a) also find a positive impact of MFIs on the education of boys in client households, but this result is again overturned by Morduch's (1998) reexamination of the data. The need for additional research is glaring. 7 The survey includes households from villages without access to MFI programs, and program rules bar wealthier households from participating. These two factors allow the researchers to construct exogenous instruments that predict program participation, potentially overcoming sample selection bias. See Morduch (1999) for a helpful description. 27 Vulnerability AIMS (2002) finds mixed results on the extent to which MFIs enabled clients to cope with shocks. However, Pitt and Khandker (1998b) and Morduch (1998) both find evidence that the MFIs they studied enabled clients to smooth consumption over time. However, it must be reemphasized that when the poorest clients were examined (see earlier discussion), the evidence suggests that credit-based programs have little or even negative impact on households' vulnerability. Again, there is strong reason to believe that the expansion of savings, insurance, and consumption loans will reduce vulnerability for the low-, middle-, and upper-income poor. Powerlessness There are three aspects of MF programs that could potentially address the powerlessness of the poor. First, MFIs typically provide lower interest loans than village money-lenders, thereby undermining whatever power these moneylenders wield over the poor. Second, the use of group-based lending schemes has the potential to build community, and there may be some "strength in numbers." There are numerous stories of borrowing groups becoming politically active and giving public voice to the previously voiceless. Third, the predominance of women in borrowing groups has raised the prospect that women, who are often the objects of oppression, might be empowered visà-vis men in general and their husbands in particular. However, obtaining a clear measure of "women's empowerment" is quite challenging. Furthermore, Goetz and Sen Gupta (1996) caution against interpreting the predominance of female clients as indicating a rise in the economic status of women. Their research of women in Bangladesh discovered that 63 percent of female MFI clients retained partial, limited, or 28 no control over the use of the loans they took, their husbands exercising considerable influence over decision making. But even this finding does not undermine the possibility that women's bargaining power within the household was increased, and many observers believe there is considerable evidence of women's empowerment (Wright 2000). Isolation Bringing low-income persons--especially women-- into groups for regular meetings8 and giving them access to a financial system clearly appears to reduce isolation from others and from "the system." As Hulme and Mosely (1996, pp. 125-8) state, "…the creation of a regular forum at which large numbers of poor women can meet and talk represents a 'breakthrough' in the social norms of rural Bangladesh." Physical Weakness Systematic evidence on the impacts on physical weakness is sparse. AIMS (2002) finds positive effects on food consumption in Peru and Zimbabwe but not in India. Wright (2000) reviews a number of studies that claim better nutrition and larger body size for participants in MFIs, but the sample selection problem is potentially quite high in the studies reviewed. Underlying Spiritual Dimensions of Poverty As discussed earlier in Section III, poverty is ultimately rooted in the effects of sin on the foundational relationships that God established for humans at the point of creation. The author is not aware of any systematic empirical studies of the effects of Christian MFIs on the underlying, spiritual aspects of poverty; however, as discussed earlier, a number of case studies have documented examples of spiritual impact in a number of programs (Befus 1999; Bussau 1995; Larson 1999a, b). In light of the 29 pressures of minimalism, keeping a spiritual focus in Christian MFIs will likely require greater creativity and increased partnerships with churches in the future. More about this will be discussed below. Summary While there is clearly a need for better data, more research, and superior methodologies, the overall picture suggests that credit-based MF often has positive impacts on various aspects of poverty for middle- to upper-income poor. The results for the poorest of the poor are far less encouraging, their economic circumstances and capabilities requiring a different range of financial products than MFIs have typically provided. Hulme and Mosley (1996) summarize the situation well when they state: Further experimentation with protectionally focused schemes for the poorest, offering savings and contingency loans services, perhaps on an individual basis or on the basis of indigenous savings societies, is needed to explore whether a "second wave" of innovation can provide services to the poorest…Ironically, it is the success of the "first wave" finance-for-the-poor schemes, and particularly the Grameen Bank, that is the greatest obstacle to future experimentation. Most designers and sponsors of new initiatives have abandoned innovation, and "replication" is leading to a growing uniformity in financial interventions (Hulme and Mosley 1996, pp. 134-5). Fortunately, as will be discussed in the next section, there are a number of interesting experiments underway of the very sort that Hulme and Mosley are advocating. VII. The Way Ahead What are the implications of all of these considerations for the Christian 8 Many programs do not use a group-based lending methodology, relying instead on individual loans. 30 community as it seeks to use MF as a means of poverty alleviation? What should be the focus of Christian MF efforts in the future? A number of different possible options will be considered in turn. Option #1: Continue with Large-Scale, Credit-Based, Minimalist Programs Some Christians argue that the concern for the verbal proclamation of the gospel in MF is overemphasized. Indeed, at least one major Christian MF organization appears to be taking this perspective and is rapidly mimicking the secular industry's drive toward large-scale, credit-led, minimalist programs. Although there are a variety of arguments that one could give in support of such a strategy, one common line of reasoning is as follows: "Banking to the glory of God is an honorable task in its own right, even if evangelism is not a prominent component of it. God is the creator, sustainer, and redeemer of the entire universe; hence, He is Lord of banking as well. Furthermore, God really cares about the poor, and He hates poverty. Hence, Christians can and should be involved in banking, particularly in banking that meets the needs of the poor." There are elements of truth in this view, but there are at least four important problems that plague this approach. First and foremost, this approach will never--on its own--address either the multifaceted and interrelated aspects of poverty (see Figure 1) or the sin-marred relationships that are at the roots of such poverty (see Figure 2). Poverty is not solely or fundamentally a lack of access to credit. If it were, solving poverty would be a relatively easy task. Christian MFIs, particularly those with minimalist programs, must seek to partner with organizations addressing other aspects of poverty as much as possible. In 31 particular, in order to address the spiritual aspects of poverty, Christian MFIs must be partnering with the local church, a relationship which has been particularly difficult to broker in the past. More will be said about this further below. Second, if Christian MFIs are going to focus solely on the provision of financial services, there is a huge need for greater truth in advertising. Christian relief and development agencies tell Christian donors that their money will be used to meet the physical and spiritual needs of the poor in a manner that is patterned after Christ's own ministry. If the verbal proclamation of the gospel is not going to be present in such programs in any significant way, donors need to be told this. At present, there is often a huge disconnect between the public relations materials and the reality on the ground. Many donors would be appalled to see how little evangelism and discipleship--if any--is taking place in many Christian MF programs that claim to be communicating Jesus Christ in "word" and in "deed" to the poor. Third, as discussed in great detail already, a purely credit-based approach will not meet the needs of the majority of the poorest of the poor. Although the middle- and upper-income poor need the type of help that can be provided by such programs, Christians should also be striving to help the very poorest. Again, there is a need for truth in advertising here, as much of the public relations material that is produced suggests that credit-led programs are reaching deeper levels of poverty than the evidence actually suggests. Finally, there are some serious questions about the long-term viability of this strategy. A number of observers believe that financial institutions that are able to mobilize and administrate savings deposits as a source of loan capital may have 32 significant cost advantages over those that rely on donors and upstream lenders for such capital (CGAP 1998; Elser et al. 1999; Wisniwski 1999). If this proves to be the case, then MFIs that do not mobilize savings may be crowded out in the future in an increasingly competitive market. Option #2: Complement Large-Scale, Credit-Based Programs With Strategic Partnerships One way to overcome the narrow focus of minimalist, credit-based programs is through strategic partnerships with other types of service providers. In particular, Christian MFIs could seek to partner with churches and missions organizations, the latter providing evangelism, discipleship, and benevolence services with the former offering loans. While there are some successful examples of such partnerships (Befus 1999; Bussau 1995; Larson 1999a, b), in general it has been very difficult to get MFIs and local churches to work together. Many Christian MFIs have little vision for working with the local church, and those that do have such a vision have generally grown discouraged. MFIs often complain that churches can be bureaucratic, and their culture of grace has often made it difficult for their members to understand that loans are not grants and must be repaid. In addition, some churches' theological frameworks question MFIs' charging of interest and may even look down upon business and economic activity in general. Churches, on the other hand, often state that MFIs are full of outsiders to the community who only care about business and about making money off of their parishioners. 33 While the obstacles to partnership are non-trivial, with education for both MFIs and churches about their respective roles, effective partnerships can and do happen.9 There is considerable untapped potential for the Christian community in this area, and the opportunities for effective partnerships to strengthen the impact of MF programs are well within reach. That having been said, there are two caveats that must be mentioned. First, this option still limits financial services to loans, thereby excluding many of the poorest of the poor. Second, as discussed in the previous section, credit-only programs may be crowded out in the future by full-fledged, financial intermediaries. Option #3: Design Small-Scale, Balanced, Credit-Based MF Programs A number of missions, churches, and small Christian NGOs are trying to implement very small loan programs using money from Christian donors. In principle, this seems to be a viable strategy for keeping both "word" and "deed" present in the MF program. Because the funding source values evangelism and discipleship activities, such programs do not face the restrictions on sharing the gospel that are often present when the donor is a secular government. Furthermore, because the programs are small, it is practically-speaking not so difficult to keep the "word" and "deed" aspects of the program in balance. In practice, there are few--if any--examples of such programs that are truly sustainable either financially or organizationally. Given that there are large economies of scale in microcredit, these programs typically are not sufficiently large to cover even their 9 Both World Relief's Microfinance Consulting Services and the Chalmers Center for Economic Development at Covenant College have obtained encouraging results from their attempts to educate 34 operating costs, thereby requiring long-term explicit or implicit subsidies. As soon as these subsidies dry up, the programs are doomed. Furthermore, the organizations or individual missionaries operating such programs typically do not have the proper organizational structure--particularly in terms of governance--to ensure the long-run presence of the loan program. Lacking the ability to communicate permanence credibly, these programs are likely to run into repayment crises as clients, who typically have uncollateralized loans, face no economic incentive to repay their loan to a MF program whose temporary status offers them neither carrots for repaying nor sticks for defaulting. It is important to note that when a microcredit program dies, it not only hurts the program but also the poor that the program aims to serve. Not only are the poor left without the financial services that they need, they are also less likely to have access to such financial services in the future. The reason for this is that when a program dies, the last loans that it has made will largely not be repaid, as clients have no economic incentive to do so. This experience can severely damage the "credit culture" in that region, as clients have learned that they may not really have to repay the loans they have taken. This damaged culture will make this region far less appealing to another MFI considering providing financial services in the future, and the MFI is likely to look for clients in a different region. It is common to hear a claim that some mission or church has discovered a methodology that enables it to run a small-scale loan program in a sustainable way. However, a close examination typically discovers that the program is being explicitly or implicitly subsidized. Subsidies are not inherently evil, but they are often hard to sustain over the long-run, potentially placing the program and its clients in jeopardy. For churches and MFIs about partnering together. 35 example, a Christian mission has been claiming that it had designed a small-scale, sustainable, microcredit program. However, a visit from a MF expert revealed that the program was heavily subsidized with help from numerous volunteers, had been started with a grant of over $300,000, and gave first-time loans to clients starting at $300. All of three of these observations should give some pause to others considering starting small loan programs. First, while volunteers are a tremendous resource, their long-range reliability--particularly when they face their own economic and personal crises--may be a bit uncertain. Second, start-up funds of $300,000 are very large compared to that of many small programs that some churches and missions are trying to operate. If financial sustainability is a challenge for a $300,000 program, what would it be for a $15,000 program? Third, as is often the case with microcredit programs, financial pressures often cause a drift towards richer clients who have the capacity to borrow larger loan amounts, thereby lowering program costs per dollar lent. In this case, minimum loan sizes of $300 are approximately three times larger than those of most MFIs serving poor people in the same country as this missions organization. Hence, it is quite likely that this program's clients are living well-above the poverty line. In summary, Option #3 has some merit and deserves additional experimentation. In particular, there is a need to examine the potential for volunteers to provide long-term subsidies in small MF programs. In the absence of further research, practitioners should exercise caution before proceeding in this direction, for there are questions about its feasibility, its relevance to the poorest, and its potential for doing harm. 36 Option #4: Transform Large-Scale, Christian, Credit-Based MFIs into Financial Intermediaries As mentioned earlier, the financial systems approach that some are advocating seeks to build MFIs that offer a range of financial products--savings, loans, and insurance--priced in such a manner that the MFIs will be fully, financially sustaining (Drake and Rhyne 2002). There appear to be several advantages to this approach. First, adding savings and insurance services will allow the MFIs to reach the poorest of the poor. Second, by allowing the MFIs to access a wider range of capital from both financial markets and savings deposits, this strategy enables the MFIs to avoid their dependence upon secular--especially government--donors, perhaps creating greater opportunities for staff to perform evangelism and discipleship activities. However, there are several serious obstacles facing this option. First, even though such an approach frees MFIs from the restrictions that secular donors often place on their uses of funds, competition from other MFIs may still make evangelism and discipleship activities impractical. Operating a non-minimalist program imposes additional costs on the MFI. Unless the clients are willing to pay for those additional services, competition will make it impossible to pass those additional costs on to the clients. This is particularly problematic when the additional service is "evangelism and discipleship," a service that unbelieving customers are not eager to purchase. Once again, strategic partnerships with local churches can alleviate the need for the MFI to spend resources on 37 evangelism and discipleship, and there are good theological reasons to favor such partnerships as well.10 Second, as soon as MFIs start to hold voluntary savings deposits, they will typically have to meet host country banking regulatory requirements. Many if not most MFIs will find it difficult to meet such requirements. Furthermore, the nature of existing banking regulations--e.g. caps on interest rates on loans, capital requirements, etc.--may make it unprofitable for the MFIs to continue to service poor clients profitably. Although dozens of countries are currently considering the adoption of appropriate regulatory environments for MFIs, it is not clear how these issues will be resolved (CGAP 2000b). Third, there is considerable doubt about the capacity of most NGOs to transform their credit-only MFIs into financial intermediaries (Elser et al. 1999; Fieberg et al. 1999; Wisniwski 1999; CGAP 1997, 2000b, 2002). As CGAP (1997, p. 2) states, "[The MFI] should not believe that adding savings is like adding 'just another product.'" Rather, once savings services are offered, the MFI will face all of the following challenges: 1) A dramatic increase in the number of customers--more people want to save than borrow-puts strains on management and administrative personnel and systems; 2) Staff will have to be retrained as they are no longer loan officers but financial intermediaries; 3) Job descriptions and evaluation and promotion criteria will all need to be adjusted; 4) Security, accounting, and supervision systems will all need to be altered; 5) Liquidity management techniques will need to be mastered; and 6) Staff will need to learn to treat their new, poorer clients with respect (CGAP 1997). Elser et al. (1999) and Wisniwski (1999) argue that the costs of addressing all of these challenges will be too great for most 10 As discussed earlier, Christ has given the church the primary authority to conduct evangelism and discipleship; hence Christian organizations seeking to meet people's spiritual needs are compelled biblically 38 credit-based MFIs and that savings-driven institutions--e.g. village banks and cooperatives--and commercial banks are far more capable of adding microsavings services. Option #5: Establish Credit Unions Geared Towards the Poor As Magill (1994) discusses, credit unions (CUs), many of which have been established by missionaries, have been providing both savings and credit services in the Two-Thirds World since the 1950s.11 Most countries have adopted national cooperative legislation that charters and supervises CUs, making them legally-constituted financial institutions that are permitted to hold the savings deposits of their members. As of 1989, there were more than 17,000 CUs with approximately 8.7 million members in 67 developing countries across Asia, Africa, Latin America, and the Caribbean. These CUs held $1.8 billion of members' savings deposits and had $1.4 billion of loans outstanding to their members (Magill 1994). Magill (1994) estimates that 10-20 percent of CUs customers in the Two-Thirds World are microentrepreneurs who are indistinguishable in their characteristics from the typical clients of the standard microcredit programs discussed in this paper. He concludes, "Even with the limited data available, therefore, it appears that credit unions represent one of the most important sources of financing for small-scale entrepreneurs in developing countries" (Magill 1994, p. 144). Relying primarily on savings rather than on external funds for loans, CUs are completely owned by their customers, with each customer having voting rights within the to respect and support the authority of the local church. 39 organization. In many cases, the members themselves voluntarily perform the daily operations. However, this becomes increasingly difficult over time as funds accumulate, and most CUs eventually turn to professional staff to manage their operations (Rutherford 2000). Unlike most microcredit programs, the vast majority of CUs are financially selfsustaining without subsidized funds for either capital or operations. Unfortunately, as Magill (1994) describes, while savings is the basis for a client to enter a CU, the philosophy that has dominated CUs has been the provision of low-cost loans, and policies and procedures have been designed accordingly. Savings can only be redeemed when the member leaves the CU, and interest rates on savings (technically "dividends" on membership shares) are typically below rates of inflation. In reality, the primary incentive to enter a CU is to obtain a low-cost loan, with members' savings being similar to the "forced savings" that credit-based MFIs often require from clients before they can qualify for loans. The question for the future is whether CUs can transform their operations in order to provide flexible and convenient micro-savings services that are needed by the poorest of the poor while remaining financially and organizationally sustainable. As mentioned earlier in the discussion for Option #4, some observers believe that it may be easier for CUs than for credit-only MFIs to make this transition (Elser et al. 1999; Wisniwski 1999). Another possibility is to simply start CUs that focus on providing flexible and convenient savings and loan services to the poor from the outset. This is the essence of SafeSave, an experiment begun in August 1996 in Bangladesh (Rutherford 2000; Wright 2000). SafeSave staff visit clients daily and offer them the opportunity to deposit as 11 In Option #6 below there is a discussion of Accumulating Savings and Credit Associations (ASCAs). As Rutherford (2000) notes, a credit union is simply a long-term or permanent ASCA. 40 much or as little savings as they like, to withdraw their savings, or to take loans. The only thing that the client is required to do is to pay the monthly interest on any loan that they have taken, but they can do this at any time during the month and in any installments that they desire. Some claim that SafeSave provides the most flexible, high quality financial services to the poor of any organization in the world (Wright 2000), and a number of organizations are now trying to replicate SafeSave. As of October 22, 2002, SafeSave had 6,840 clients and 60 staff. Client savings totaled $140,000 and outstanding loans amounted to $191,775. Total liabilities were approximately $300,000, approximately half of which are from a long-term loan provided by a NGO. Rutherford (2000) reports SafeSave charging 28 percent interest on its loans and paying 10 percent interest to its savers per annum. The SafeSave website (www.safesave.org) claims that a branch of SafeSave becomes fully financially selfsustaining in two or more years; however, an examination of SafeSave's financial statements makes that conclusion less than obvious. There would appear to be considerable merit to the Christian community's exploration of establishing CUs in general and SafeSave replicas in particular. If their savings products are properly designed, CUs have the potential to reach very poor clients, and the reliance on clients' savings rather than on secular donors' funds for loan capital may make more room for evangelism and discipleship activities. However, there are a number of caveats that must be mentioned. First, CUs are not easy to operate. As discussed in Option #4, deposit-taking institutions must possess considerable skills for financial intermediation and for establishing sound management and administrative systems. These challenges are sometimes exacerbated in the case of 41 stand-alone CUs, whose lack of linkage to other institutions can result in liquidity crises or in unwanted surpluses of funds that are difficult to manage and store (Rutherford 2000). The complexity of running these operations may make them difficult and costly to replicate. Can the Christian community properly recruit and train enough personnel to operate CUs successfully? Second, SafeSave prides itself on offering services to individuals rather than groups, thereby enabling the poor to avoid the inconvenience of having to attend regular meetings. However, there is enormous power in getting people into groups, and Christians in particular should see groups as opportunities for evangelism and discipleship.12 Christians experimenting with CUs should explore ways to utilize groups to mobilize savings without imposing undue costs on clients in terms of time and inconvenience. Third, although CUs have a history of being financially self-sustaining, it is not clear if that tradition will survive in an increasingly competitive market. As commercial banks enter the microfinance realm, their sophisticated management techniques and economies of scale are likely to place significant financial pressures on relatively smallscale CUs. Fourth, related to the previous point, it is not clear how CUs can provide evangelism and discipleship services without significant subsidies, particularly as competition increases. Once again, strategic partnerships with local churches and missions organizations will become necessary. 12 Larson's (1999b) study of Sinapi Aba Trust, a Christian MFI in Ghana, found far greater spiritual and social impact for clients in group-based lending schemes than in individual lending schemes. 42 Option #6: Promote Informal Savings and Credit Associations Records indicate that Rotating Savings and Credit Associations (ROSCAs) existed in China at least 1200 years ago. The concept is simple: A group of people meet together on regular basis and contribute a pre-specified amount to a pot. A different member of the group takes the pot at the end of each meeting until every member has received the pot once. After every member has had a turn, the group can disband or repeat the rotation. A ROSCA is a very simple and efficient means of financial intermediation. In every meeting prior to an individual's receiving the pot, that individual is saving and is, in effect, putting her savings for that meeting on deposit with the person who takes the pot at that meeting. When an individual gets the pot, she is receiving a sum that is partly her accumulated savings and partly a loan. In every meeting after the individual gets the pot, that individual is repaying the loan portion of the pot that they received. Variations on ROSCAs are found all over the world and are used by people at all income levels to save and lend their own resources to one another. Closely related to ROSCAs are Accumulating Savings and Credit Associations (ASCAs). Unlike ROSCAs, the funds contributed to an ASCA in a regular meeting may or may not be completely distributed to the members; hence, an ASCA's funds may accumulate over time. Furthermore, ASCAs are typically more flexible than ROSCAs: An individual might be able to take one or more loans of multiple sizes upon request, and--depending on the rules--the members might be able to draw down on their savings contributions throughout the ASCAs' life. While ROSCAs pay no interest,13 ASCA 13 Implicitly there is a negative interest rate paid on savings in a ROSCA determined by the rate of inflation. People who get the pot early in the rotation get more in real terms than people who get the pot at 43 members earn interest on their savings that arises from the interest paid on loans and from various fines that are sometimes levied on members. Because of their greater complexity, ASCAs involve higher levels of trust, management, and record keeping. ASCAs may be time-bound or non-time-bound. In a time-bound ASCA, members decide at the outset to save and borrow for a specified period of time and then distribute the accumulated funds to the members at the end of that period. Of course, a time-bound ASCA can repeat itself indefinitely if the members so desire. Theoretically, a non-time-bound ASCA can go on indefinitely, accumulating more and more funds over time. However, as the funds grow, the management, accounting, and storing of those funds becomes increasingly challenging, often making non-time-bound ASCAs unstable over time unless there is a formalization of governance, management, and accounting systems (Rutherford 2000). In essence, a credit union is a formalized, non-time-bound ASCA.14 In the past several years, a number of organizations have started to experiment with promoting--as opposed to providing--informal financial mechanisms such as ROSCAs and ASCAs. The distinction between "promotion" and "provision" is crucial for understanding the advantages of this strategy.15 In the other MF strategies discussed in this paper, some organization, usually an NGO, is actually running a program that offers financial services to the poor over time. Should the NGO close down, the financial services will end. In contrast, as discussed by Ashe and Parrot (2002, p. 2), a promotion strategy is one in which the NGO or other organization acts as a "time limited catalyst of the end of the rotation, implying a negative interest rate on savings. In highly inflationary environments, ROSCA contributions might be indexed to some stable commodity or currency. 14 For an excellent discussion of ROSCAs, ASCAs, and other informal finance mechanisms, see Rutherford (2000). 44 group development," training clients to form and manage their own savings and credit associations without any long-term help from the NGO. If the NGO should close, it is irrelevant, as the savings and credit associations theoretically can live on indefinitely without it. Although there is clearly a need for more research and experimentation, the initial evidence described below suggests that promoting informal financial mechanisms can be a powerful, adaptable strategy for reducing poverty for the poorest of the poor on a largescale, even in rural areas. Furthermore, this strategy can be implemented at a lower cost to the promoter than standard, credit-based MF costs the provider. Pact's Women's Empowerment Program (WEP) of Nepal As described by Ashe and Parrott (2002), in 1999 Pact hired 240 partners in Nepal, most of them local NGOs, to recruit, train, and support groups of women to operate ASCAs and to adopt a literacy curriculum. The partners were paid $39 per month for 18 months for each 10 groups they serviced, each group having an average of 21 members. Pact staff trained the lower paid staff of the NGOs in the basic operations of the ASCAs and in the literacy curriculum, and the NGOs' staff then used their relationships with clients to equip them to operate integrated ASCAs/literacy groups. The contrasts between WEP and standard, credit-based MF are substantial, signaling a dramatic philosophical and programmatic break with the past. As Ashe states, "What I learned about the Women's Empowerment Program challenged virtually every assumption I had developed over more than 20 years of working in microfinance" (Ashe and Parrot 2002, p. 2). This is a dramatic statement from the man who once 15 See Rutherford (2000) for an extensive discussion of promotion versus provision strategies. 45 introduced solidarity group lending to Accion International and helped spread the model across Latin America. Ashe and Parrot (2002) provide a helpful summary of the main differences between WEP and standard, credit-based MF programs in Table 1 below. TABLE 1 COMPARISON BETWEEN WEP's PROMOTION OF INFORMAL FINANCE AND THE STANDARD PROVISION MODEL OF CREDIT-BASED MICROFINANCE WEP's PROMOTION MODEL OF INFORMAL FINANCE STANDARD PROVISION MODEL OF CREDIT-BASED MICROFINANCE Basic Assumption: The poor can meet most of their credit needs through internally generated savings. Basic Assumption: Micro-entrepreneurs need access to credit to build their enterprises or meet their other needs. Credit is primary; saving is additional. (There is often no savings component.) Institutional Objective: Serve as a time limited catalyst to create large numbers of independently functioning, locally controlled savings and credit groups Institutional Objective: Create a permanent financial institution that delivers credit on an ongoing basis. Ancillary objectives: Create literate and empowered members who will take a more active role in their families and community. Ancillary Objectives: Ranges from credit delivery only to using groups as a platform to introduce health, business training and other services. Institutional Challenge: Develop an appropriate literacy curriculum and links to large numbers of local organizations. Motivate local organizations to provide ongoing support to groups and provide advanced training to the groups. Link groups into associations. Institutional Challenge: Create a cost-effective and large-scale credit delivery structure that covers its costs, accurately tracks loans and savings and prevents fraud, and that may eventually evolve into a regulated and even a commercial financial institution Definition of Sustainability: Large numbers of savings and credit groups operating independently after two or three years with little to no ongoing support. Few groups have problems of fraud. Groups and NGOs spontaneously create new groups thereby expanding outreach. Retained interest income builds each group’s loan fund. Definition of Sustainability: While startup costs and the initial loan capital are generally provided through grants, all operational and financial costs are eventually to be covered through the interest charged on loans. Evolution into a regulated financial institution ensures ongoing access to loan capital and accountability. Group Development Strategy: Base work largely on groups created for other purposes. Upgrade traditional savings and credit record-keeping systems rather than impose a standard model. Introduce village banking for interested groups. Group Development Strategy: Create new groups. Impose a single standard group template – generally some version of village banking or solidarity group lending – to insure standardization and control. Individual lending is increasingly prevalent. NGO Strategy: Use large numbers of NGOs and other partners to provide access to existing groups and to provide simple support services to the groups. NGO Strategy: Either provide all services through program staff, or use one or two highly trained and supervised NGOs as mini MFIs to deliver credit services. Adapted from Ashe and Parrott (2002, pp. 6-7) 46 WEP's growth has been dramatic. Within the first year of operations, WEP was reaching 6,500 ASCAs with 130,000 members. By way of comparison, Ashe and Parrott (2002) note that most credit-based MFIs are fortunate if they reach 3,000 clients in the first year, and the reader may recall that SafeSave has only 6,840 clients after six years. The savings rates have increased from $.20 per member per month in June 1999 to $.45 per member per month in July 2001. In June 2001, the total assets of all the groups amounted to $1,900,000 and were projected to reach $3,000,000 by July 2002 (Ashe and Parrott 2001). As evidenced by the small savings rates, the clients of WEP are very poor women. 45% of group members are considered "poor," 35% are termed the "emerging poor," and 20% are classified as "better off." The "poor" have per capita income of less than $75 per year, the "emerging poor" have incomes not exceeding $160 per year, and the "better off" often have incomes above the country-wide average of $210 per year (Ashe and Parrott 2002). While no systematic econometric work has been performed, the impacts of WEP appear to be impressive: 1) ASCAs formed by WEP spontaneously started and trained an additional 800 ASCA groups on their own without assistance from WEP staff; 2) 97% of WEP ASCA group funds are currently on loan to 45,366 group members, making WEP the second largest village banking program listed in the MicroBanking Bulletin; 3) Only 4% of the ASCAs made loans that defaulted, and 82% of the groups keep their own records without any outside assistance; 4) An average of 89,000 women reported increased decision-making authority over buying and selling property, children's marriages, family planning and girls' schooling; 5) 63,700 women gained a level of 47 literacy; 6) 86,000 women started a business for the first time; 6) Women earned between 18-24 percent per annum on their savings and were able to borrow at only 24 percent per annum; and 7) The ASCA groups carried out over 100,000 community campaigns and projects to fight against girl trafficking, wife abuse, and alcoholism and to improve their communities (Ashe and Parrott 2001). CARE's Work in Niger and Beyond Allen and Grant (2002) describe another dramatic case of promoting informal finance: Care's Mata Masu Dubara16 (MMD) program. Building on the ROSCAs that are commonly used by women in Niger, CARE began to train rural women to form timebound ASCAs in 1993. As the initial groups met with success, news spread throughout the country, and the CARE staff become overwhelmed with requests for training. In order to meet this demand, CARE initiated a "village agent" system in which groups of women who wanted to start ASCAs paid a village agent to receive training from CARE and then to teach them how to start and manage the ASCAs. These village agents might train and lend ongoing support to as many as ten ASCAs, enabling the agents to make a respectable income for rural Niger. Five hundred such agents have been trained, enabling MMD to experience rapid growth since late 1998, as documented in Table 2 below. There are now over 160,000 women in CARE's ASCAs in Niger, and it is estimated that another 40,000 women are in groups that have started spontaneously without CARE's direct involvement. The total savings of CARE's ASCAs have reached $3,000,000, nearly all of which is on loan to the members, making MMD the second largest microfinance initiative in Africa (Ashe 2002). 48 TABLE 2 GROWTH IN CLIENTS IN CARE'S MMD PROGRAM IN NIGER Item 1993 Members 1,500 Groups 45 Avg members/gp 33 Allen and Grant (2002, p. 8) 1994 1995 1996 2,805 90 31 3,744 92 41 6,121 176 35 1997 1998 1999 21,745 647 34 40,777 1,266 32 123,189 3,179 39 June 2001 159,109 5,557 29 June 2002 162,128 5,546 29 Each group sets its own rules, but nearly all groups have decided to charge 120 percent per annum on loans, and loan repayment is nearly perfect. Savings rates for groups range from $0.05-$1.00 per member each week, depending on the capacity of the women in that group to pay. The return that members earn on their savings is quite high, averaging 76 percent on deposits (Allen and Grant 2002). Although the ASCAs are timebound, virtually all of them restart at the end of the pre-determined period. CARE is now implementing variations of MMD in Mozamabique, Zimbabwe, Malawi, Zanzibar, Mali, Eritrea, Rwanda, and Uganda. Chalmers Center/Food for the Hungry International Church-Centered Pilots For the past two and a half years, the Chalmers Center for Economic Development, a research and educational program of Covenant College, and Food for the Hungry International (FHI), a Christian relief and development agency, have been collaborating on piloting church-centered ROSCAs and ASCAs in Kenya and the Philippines. The purpose of these pilots is to create a model in which the local church is better equipped to embody Jesus Christ by caring for the spiritual and physical needs of its own members and others in its community. The Chalmers Center takes the lessons 16 Mata Masu Dubara is translated as "Women on the Move." 49 learned from these pilots and then trains missionaries, churches, and Christian NGOs to implement church-centered ROSCAs and ASCAs on their own. A total of three staff members in Kenya and the Philippines have been working with dozens of churches to develop this model. Staff members begin by helping churches to understand the implications of the kingdom of God for bringing healing and reconciliation to every relationship that sin has damaged (see Figure 2). Emphasis is placed on the role of the local church in declaring that kingdom in word and in deed. Churches are then helped to assess themselves, their communities, and their readiness for using MF as a tool for ministry. The churches choosing to move ahead with MF do not own the MF groups; rather, their members are mobilized to start, own, and operate ROSCAs and ASCAs as a means of community outreach. Chalmers/FHI staff meet with the groups over time, explaining the technical aspects of informal finance using a biblically-based curriculum.17 The entire process--including the biblical curriculum--is being tested and refined in order to produce a handbook that others can use and adapt to their own circumstances. Chalmers/FHI staff have been experimenting with a formal data collection tool only since June 2002, when several time-bound ASCAs started their cycles. As these cycles end on December 22, 2002, no final financial results are yet available. However, the tentative figures for two of the groups in the Philippines are presented in Table 3 below. Group members in both Kenya and the Philippines are very poor, too poor to access the services of credit-based MFIs operating in their communities. As Table 3 17 Chalmers Center training materials focus on group formation and group maintenance issues of mission, membership, financial policies, management and governance, and monitoring and evaluation. 50 demonstrates, savings per week is $0.25-$0.30 per member, and the loan sizes averaging $10-$11 are well below the first-time loans of most credit-based MFIs. Interviews with group members indicate that while they are aware of MFIs in their communities, they do not utilize their services because they are too poor to do so and because they find their ASCAs to offer more convenient and flexible services. TABLE 3 PRELIMINARY RESULTS FROM TWO CHURCH-CENTERED ASCAS IN CHALMERS/FHI PILOTS IN THE PHILIPPINES Length of Operations No. of Members Total Savings Savings per Member Total Number of Loans Granted ASCA 1 25 Weeks 15 $97 $6.50 31 ASCA 2 25 Weeks 28 $200 $7.14 41 *Total Group Assets = Cash on Hand + Value of Loans Outstanding Total Value of Loans Granted Average Loan Size $341 $409 $11.00 $9.97 % of Total Loan Value Already Repaid 82% 83% Total Group Assets Divided by Group Savings* 1.09 1.18 While present data do not permit a comprehensive impact analysis, qualitative data indicates that these church-centered groups are doing far more than addressing people's financial needs. Groups' mission statements typically state broad-based goals such as "the purpose of the group is to give glory to God's name through building unity, trust, and relationships in the group and through testifying to God's power in the community." And there is evidence that this mission is being met. Meetings resemble small group Bible studies, with frequent prayers for God's provision for the varied needs of both members and non-members. Staff report that working through money matters and conflicts together is building group trust and unity. Emergency funds are being used to extend mercy to members and non-members in times of crisis, and home visitations to 51 both members and non-members are commonly reported. Group 2 in Table 3 above is having such a strong testimony in the community that some non-members are attending the weekly meetings because--as one group member explained--the ASCA members have been "good Samaritans to these people, and these people are drawn to the ASCA because of this." Finally, there are reports of some group members getting involved in the activities of the sponsoring church for the first time. There are a number of design features of these groups that deserve mentioning. First, the groups in the Philippines have largely been formed with mothers involved in FHI's child sponsorship program. As a result, these group members' families are being ministered to in range of ways--including health training and screening, educational support for children, and biblical instruction-- thereby addressing more dimensions of poverty (see Figure 1) than an ASCA would on its own. Furthermore, because ASCAs are user-owned and managed, there is no need for FHI to alter its management, administrative, and accounting systems in order to incorporate an informal finance program into its overall operations. This represents a distinct advantage over standard, credit-based provider models, whose activities are so distinct from the other activities of their sponsoring NGOs that they typically need their own systems, thereby making integrated programs more difficult to design and implement. Second, in keeping with the Bible's concerns about charging interest to those in desperate situations, these groups have been encouraged to develop emergency funds to provide opportunities to minister to people in crises. Group members regularly contribute a specified amount to this fund, which is typically used to provide donations or no-interest loans to families experiencing a death, a fire, an illness, or some other 52 disaster. These emergency funds have provided numerous opportunities for the groups to extend mercy to both group members and non-members. Third, evangelism and discipleship are easy to incorporate into this delivery mechanism. With no outside funds for either group operations or capital, nobody is beholden to the restrictions of secular donors. Furthermore, the technology is sufficiently simple that a church, a missionary, or a typical staff member in a Christian NGO can organize and support ROSCAs and ASCAs and provide the complementary evangelism and discipleship activities.18 Moreover, the costs of operating such groups are trivial and are not characterized by economies of scale; hence, even small ROSCAs and ASCAs can be started and survive in a competitive environment, implying that promoters can choose, if they so desire, to minister deeply to the spiritual and economic needs of a small number of people without fear of being crowded out by large-scale MF programs. Fourth, the fact that the poor themselves design and operate these groups has significant advantages over standard, one-size-fits-all programs designed by outsiders who lack local knowledge. For example, in one of the pilot ASCAs in the Philippines, it quickly became apparent that a subset of the group could not afford to save at the agreed upon rate of 20 cents per day. Rather than simply expel these folks, the ASCA members helped the poorer members to form their own group with lower savings rates of 20 cents per week. This is the poor ministering to the ultra-poor without a dime's worth of outside money or influence other than initial facilitation and training. 18 Donthamsetty (2000) documents how a widow in the Philippines began to promote informal finance, resulting in a church-centered MF program meeting the needs of hundreds of low-income persons. Gunderson (2000) describes how a Chalmers-trained missionary successfully equipped a church to use MF to transform a squatter community in the Philippines. 53 Drawing on the lessons from these pilots, the Chalmers Center is training churches, missionaries, and the staff of Christian NGOs to promote church-centered ROSCAs and ASCAs.19 As a result, this approach is now being initiated by a wide range of promoters--from individual missionaries to global NGOs such as Habitat for Humanity International--in quite diverse contexts including the Ivory Coast, Mexico, Uganda, the Philippines, Burundi, and Eastern Russia. While the initial reports from some of these trainees are encouraging (see, for example, Gunderson (2000)), it is simply too soon to assess their overall success. Summary Additional examples of promoting informal finance are available: Wilson (2002) discusses Indian self-help groups with 17,000,000 members; Zapata (2002) describes the Mexican government's underwriting the training of 420 savings and credit groups and its plans to expand this program to reach 80,000 clients over the next several years; Matthews and Ali (2002) document a promotion model in Bangladesh that has 55,000 savers who have mobilized $1,000,000 of their own capital. The low cost nature of promoting informal finance suggests that further expansion can be anticipated in the future. Ashe (2002) summarizes the situation as follows: Depending on the country, the local setting, and whether or not literacy or other training is included, these programs show that groups can be trained and monitored at a cost of $5-$30 per member. Most of these costs are incurred during the eight months to three years it takes to train a group until it can operate independently. In contrast, the start up costs of a typical MFI can reach $300 or more per borrower, including the costs of capital, operations, systems, and training. Even efficient MFIs struggle to reach more remote areas, the fixed costs of lending and collection are simply too high. The savings led models, however, can 19 Chalmers conducts training via distance learning, consulting, regional courses and workshops, and an annual two-week Institute conducted in partnership with Food for the Hungry International and World Relief. 54 accommodate the needs of very small businesswomen in rural locations who may only take periodic loans that are tailored to their business size and specific needs as approved by their group (Ashe 2002, p. 3). In addition, when one also considers the apparent ease with which promoting informal finance can be integrated with other interventions--including evangelism and discipleship--it appears that this is a MF model that has the potential to address significantly some of Chambers' multifaceted manifestations of poverty (Figure 1) and its underlying causes (Figure 2) for very poor people in a wide range of settings. More research and experimentation is clearly in order, particularly with regards to how well these groups can survive over time without significant technical support. VIII. Concluding Remarks MF is not a settled field, and its dynamism will continue to make it difficult for Christian donors and practitioners to land on a single "best" approach. The various strategies have different strengths and weaknesses, and it will take some time even to understand what those really are. 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