2015 Business Conference & Annual Meeting Thursday, October 22, 2015 Minneapolis Marriott Northwest, 7025 Northland Drive North, Minneapolis A Zero Waste Event Building for the Future: Taking your business to the next level BUSINESS CONFERENCE AGENDA 7:00-8:00 a.m. Registration/Continental Breakfast/Exhibit Booths Open 8:00-8:10 a.m. Welcome Rick Trontvet, vice president human resource, Digi-Key Corporation 2015-2016 chair, Minnesota Chamber Board of Directors 8:10-8:55 a.m. Opening Speaker Sarah Richards, president and CEO, Jones Metal Products 8:55-9:15 a.m. Networking Break Time to introduce yourself to a member you have never met and learn about their business. Tour the trade show and visit with our exhibitors. 9:15-10:15 a.m. Educational Tracks Choose the track that fits your business needs. Participants are invited to choose a different track at 10:30 a.m. to experience various programs. ADVOCATE Tax Competitiveness: Plan to stay instead of go Tax competitiveness perennially ranks as a top concern for Minnesota businesses and cited by businesses as a barrier to growing within Minnesota. Learn how Minnesota’s business climate compares to other states and what legislative solutions are proposed to improve our tax competitiveness. Panel: Eric Gibson, president, UMC, Inc. (pass-through income taxes) Mark Haveman, executive director, Minnesota Center for Fiscal Excellence (property taxes) William K. Horn, partner, McGladrey (estate taxes) Moderator: Beth Kadoun, director, tax and fiscal policy, Minnesota Chamber of Commerce CONNECT Deliver Great Customer Experience Christa Heibel, owner, CH Consulting Group Laureen Peltier, partner/consultant, CH Consulting Group Meet the every-changing demands of customers by understanding what it takes to deliver great customer experience. This session addresses the difference between customer service and customer experience and what it takes compete in today's business. Understand why type of technology and strategies are needed to serve the modern customer, and how the Millennials are changing the way you do business. GROW A Saintly Opportunity – How to build sustainability into your business from the ground up. Building a new stadium seems to be the trend in Minnesota lately. But how many have built it a new stadium totally around sustainability? Hear from the organizers behind the new CHS Field and discover why they built one of the greenest stadiums in the country and how are they educated their fans in the process. Panel: Joel Andersen, grant administrator, Ramsey County/Biz Recycle Tim Farnan, principal planner, Minnesota Pollution Control Agency Mike Weitekamp, program manager, Minnesota Waste Wise Tom Whaley, EVP, St. Paul Saints Baseball Club 10:15 – 10:30 a.m. Networking Break Visit the trade show while grabbing a snack before switching tracks. 10:30 -11:30 a.m. Educational Tracks Choose the track that fits your business needs. ADVOCATE Employee mandates: Do they affect your business growth? With all of the latest employee mandates coming from local, state and the federal government how is a business supposed to keep track? Are the mandates driving business out of Minnesota? What options do businesses have to comply with potential local mandates such as paid family leave, sick leave and scheduling mandates? How can businesses keep growing with all of the uncertainty? Learn from a panel of experts how you can comply with the mandates while growing your business and take away some best practices from a small and large company perspective. Panel: Grant Collins, attorney, Felhaber Larson (National Labor Relations Board changes) Jarrod Peterson, owner, Touching Hearts at Home (small business) Michael Wilhelm, attorney, Briggs & Morgan, P.A. (state and local mandates) Moderator: Heidi Gunderson, president, Woody’s Rebar Company(invited) CONNECT Bring Your Brand to Life Online for Business Success Anne Pryor, Online Visibility Strategist, Meaningful Connections Anne Pryor, nationally recognized personal and online brand expert, will share her proven tips and techniques on how to really leverage LinkedIn for business success. She will provide proven insights on building a branded LinkedIn profile and company page to get noticed, new marketing opportunities on LinkedIn and how to search, find, and connect meaningfully for business success. GROW Rising to the challenge: Putting the right talent at the top Lisa Brezonik, chief talent officer, Salo What do you do when you realize the person who got you where you are won’t get you to the next stage of growth? This is one of the toughest dilemmas business owners and leadership teams face and a question Lisa Brezonik, chief talent officer, Salo LLC, is frequently asked. Her experience working with hundreds of evolving businesses will help you determine whether you have the right people at the helm, and how to manage when it’s time for a change. 11:30 a.m. Trade show and seating for lunch 12:00 p.m. Annual Meeting Luncheon 12:35 p.m. Luncheon Keynote: “Navigating in today’s complex world” David MacLennan, president and chief executive officer, Cargill At 150 years old, Cargill is still the largest family-owned business in Minnesota and one of the largest privately held companies in the world. Today, the global company operates in 67 countries and has 153,000 employees around the world. On a daily basis, Cargill is focused on moving food, agriculture and energy products from areas of surplus to areas of demand. Join Cargill President and CEO David MacLennan to hear how Cargill navigates in today’s complex world, while keeping a focus on achieving its goal of being the global leader in nourishing people and operating responsibly across the markets it serves. 1:30 p.m. Adjourn