Sharpening the Focus A Framework for Improving Commonwealth Performance November 2012 Inquiries about this position paper Finance welcomes comment on this position paper. Feedback and inquiries about any aspect of this document may be directed to: Assistant Secretary Commonwealth Financial Accountability Review Department of Finance and Deregulation John Gorton Building, King Edward Terrace Parkes ACT 2600 Email: cfar@finance.gov.au Internet: www.finance.gov.au Accessing this report online Further information about Finance and an online version of this report can be obtained from our internet site: www.finance.gov.au. Copyright ISBN: 978-1-922096-20-3 (Printed) ISBN: 978-1-922096-21-0 (Online) With the exception of the Commonwealth Coat of Arms, all material presented in this document is provided under a Creative Commons Attribution 3.0 Australia licence (http://creativecommons.org/licenses/by/3.0/au). To the extent that copyright subsists in a third party, permission will be required from the third party to reuse the material. The document must be attributed as the Commonwealth of Australia, Department of Finance and Deregulation, Sharpening the Focus: A Framework for Improving Commonwealth Performance. Use of the Coat of Arms The terms under which the Coat of Arms can be used are detailed on the following website: www.itsanhonour.gov.au/coat-arms. Acknowledgments Commonwealth Financial Accountability Review Team Foreword The Government is focused on identifying changes to the financial framework that can boost government productivity, efficiency and performance, because a modern and effective public sector requires a modern financial framework. A more effective framework will help support a forward-looking public sector that can respond to the changing circumstances of the twenty-first century. Public agencies need to collaborate inside government and with other sectors of the economy to address any given issue effectively. There is also an expectation on the public sector to do more with less, at a time when citizen expectations of government continue to rise. The drive for cost-effective and responsive public services is likely to continue unabated. It is, therefore, imperative that the Commonwealth’s financial framework promotes a public sector that is efficient, innovative, flexible and transparent. It also needs to have strong risk management practices and effective service delivery. While the current financial framework has served us well, we need to make sure that the architecture we have in place continues to ensure that the public sector delivers the policy outcomes sought and deserved by Australian citizens. That is why we commenced the Commonwealth Financial Accountability Review (CFAR) on 8 December 2010. Earlier this year, I released a discussion paper, Is Less More? Towards Better Commonwealth Performance, to seek the views of stakeholders and interested parties on the financial, legal and governance aspects of the public sector financial framework. Over 70 organisations and individuals responded to this paper, with a clear consensus emerging that change is due. This position paper is the next phase of CFAR. Its purpose is to stimulate discussion and debate on specific options for a future financial framework. It reflects input received in the submissions to the discussion paper and through consultations to date, and focuses on prioritising the reforms needed with firmer propositions for consideration. The proposals outlined in the paper do not represent a final government position. I commend this Position Paper to you and encourage you to put forward your views and contribute to the development of the future financial framework for the Australian Government. Senator the Hon Penny Wong Minister for Finance and Deregulation iii Invitation to respond We are seeking your input on one, some or all of the proposals that are raised in this paper. In particular, we are interested in your views on: whether the proposed reforms would help to improve the Commonwealth public sector’s performance any additional reforms that could assist the Commonwealth public sector to operate more efficiently and effectively. Please keep in mind that the positions outlined in the paper do not represent the final views of the Australian Government. All information (including name and address details) contained in written responses will be made available to the public on the Finance website unless you indicate that you would like all or part of your response to remain in confidence. Legal requirements, such as those imposed by the Freedom of Information Act 1982, may affect the confidentiality of your written comments. Submitting your comments Written comments on the matters raised in the paper can be provided by: posting your comments on www.cfar.finance.gov.au, or sending an e-mail to CFAR@finance.gov.au. I would appreciate your feedback on the matters raised in the position paper by no later than 18 February 2013. iv Contents Foreword ...................................................................................................................................iii Invitation to respond ................................................................................................................iv Executive summary ................................................................................................................... 1 Summary of proposals .............................................................................................................. 5 1 Introduction ..................................................................................................................... 8 2 Government as a whole ................................................................................................ 10 3 Independence ................................................................................................................ 13 4 Accountable performance ............................................................................................. 14 5 Engaging with risk .......................................................................................................... 20 6 Earned autonomy .......................................................................................................... 23 7 Joining up ....................................................................................................................... 26 8 Capability and culture.................................................................................................... 30 9 Public money is public money ....................................................................................... 32 10 Simplification ................................................................................................................. 34 Attachments A: Background to CFAR ........................................................................................................... 44 B: Indicative content and structure of a single Act................................................................. 45 C: NSW Audit Office – governance lighthouse ....................................................................... 52 D: Small agency reporting requirements ................................................................................ 53 E: Example of a key priority reflected in annual appropriation Bills ...................................... 56 F: Possible timing for implementing CFAR reforms ................................................................ 57 v Executive summary There are costs and risks to a program of action, but they are far less than the longrange risks and costs of comfortable inaction.1 Governments everywhere are confronting a period of fiscal tightening that many have not seen for decades. In implementing savings measures they are fundamentally rethinking the ways in which public services are delivered, outcomes are measured and the quality and responsiveness of public services are assessed in order to meet the increasing and changing expectations of citizens. People expect more and they expect better. The key to doing more with less in the public sector lies in productivity, innovation and increased adaptability in the provision of programs and services. Governments need to remain open to new business models and new technologies and be willing to phase out existing practices when they are no longer appropriate. Future sustainability of Government operations will depend on being open and receptive to change. The Commonwealth Financial Accountability Review (CFAR) seeks to modernise the Commonwealth’s financial and performance framework. The reform agenda touches all aspects of government operations. The basic premise is to develop a framework that is simple, adds value to all and is easy to use. The goal is a modern, streamlined and adaptable public sector that is able to meet Australia’s changing needs. Background information on CFAR is at Attachment A. With broad input from across all levels of government, the private and not-for-profit sectors and academe, the CFAR process to date has identified opportunities for reform that can help to raise public sector productivity; enhance the public sector’s potential for innovation; improve the performance of the public sector in meeting the government’s goals; gain the best value for money spent on any particular purpose; promote high standards of stewardship and accountability; and enhance transparency. CFAR is not proposing a radical shift in public management, such as that which occurred during the 1980s with the adoption of New Public Management. Rather, it is seeking to integrate the best of the current management practices and the identified priorities for reform into a more coherent whole. The proposed reforms outlined in this position paper reflect the views expressed by interested stakeholders in response to the CFAR discussion paper Is Less More? Towards Better Commonwealth Performance that was released in March 2012. This includes modifying or dropping a number of propositions that were not broadly supported. 1 John F Kennedy, viewed 2 October 2012, www.quotationspage.com/quote/29333.html. 1 The four guiding principles outlined in this position paper are that: government should operate as a coherent whole public money is public money, irrespective of whose hands it is in performance of the public sector is more than financial engaging with risk is a necessary step in improving performance. The existing framework emphasises entity-based, vertical accountability. It operates with a significant level of devolution at the entity level. The framework’s focus on entity performance has contributed to some fragmentation of the whole-of-government perspective and collective responsibilities of entities and places less emphasis on joining up and systemic efficiency. What is needed is a more judicious balance between devolution and central coordination, whole-of-government perspectives and agency perspectives, along with appropriate levels of accountability. The current framework devotes considerable attention to relatively technical issues, at the expense of a broader focus on the purposes of public management. A key example of this is the complexity surrounding the concept of ‘public money’. Public money is narrowly defined in the Financial Management and Accountability Act 1997 (FMA Act), the Commonwealth Authorities and Companies Act 1997 (CAC Act) makes only passing reference to the concept, stating that CAC Act bodies ‘hold money on their own account’. There is an opportunity to remove some of the ‘clutter’ and provide greater clarity on the concept of public money. In turn, this will promote greater consistency in the application of resource management principles, and the associated responsibilities and accountabilities across all government bodies and relationships. Removing or streamlining redundant technical detail will enable the public sector to focus on achieving its underpinning purposes, which are much more than financial. At present, the most readily available information in the public sector tends to be financial in nature, which, of itself, does not provide insights into whether publicly funded programs and activities are achieving their objectives and outcomes. Measuring performance in the public sector requires adequate and relevant non-financial information. Addressing the current imbalance would help to shift the focus from expenditure towards service delivery and outcomes. It would also provide greater capacity to assess the ongoing base of programs and policies against new ideas and the new pressures faced by government. This would all be aided by a renewed focus on systematic evaluation. 2 The concept of earned autonomy is central to the reforms being proposed under CFAR. Rather than applying a one-size-fits-all approach to regulation within government, the nature and extent of regulatory intervention under an earned autonomy model would be dependent on an entity’s risk profile and performance. For example, regulatory requirements could be varied by the Finance Minister or the government to address the differences between high-risk operations and low-risk operations, or between high-performing organisations and organisations in more difficult circumstances. While this occurs to an extent under current settings, the application of regulations to entities could be more nuanced and transparent in the framework. In common with many other proposed reforms, an earned autonomy model would require a cultural change in the way in which risk is assessed and managed across the Commonwealth. In the CFAR consultations, a number of parties noted a growing aversion to risk across the Commonwealth. They noted a tendency to respond to perceived risks and failure with more rules, tighter controls and increased reporting. Increased regulation was seen as having become a first option response to problems, without adequately examining the relative costs and benefits of alternative approaches. An overarching framework for handling risk across the Commonwealth would underpin the earned autonomy model. Such a risk framework can help tailor financial and accountability arrangements, both within government and for those with whom the government partners. It would elevate risk practices across the Commonwealth. Another major challenge for the public sector is to identify and pare away unnecessary red tape and framework requirements. Many existing requirements are deeply embedded in the public system, which results in continuing unproductive tensions between the conditions required for sound management, the political process and accounting for public resources. Fewer, and better targeted, requirements in the framework are likely to lead to greater productivity and innovation, but governments and parliament will need to be comfortable with such changes in the context of their own tolerance for risk. The CFAR consultation process sought to gain a better understanding of the underlying causes of regulatory creep and red tape. Participants in the consultations emphasised that, if these causes are not addressed, the compliance burden would continue to increase not only for government entities, but also for their partners. When additional specificity and new requirements are considered necessary, the rationale should be clearly articulated and all parties should reflect on the balance between benefit and cost. Many of the reforms proposed in this paper can be accomplished without significant legislative reform; cultural change will be paramount. However, legislative change will be needed to embed the reform direction, especially in relation to improving the Commonwealth’s risk focus and simplifying requirements to reduce the compliance burden. 3 The proposed reforms outlined in this paper do not always represent consensus views. Nevertheless, care has been taken to design reforms that can provide sustainable benefits for the Commonwealth over the long term. While there is an emphasis on strategic direction and coordination, allowing for the appropriate level of operational independence of individual entities is a central consideration. The reforms will take several years to implement and integrate into the practices of Commonwealth entities. This is not a bad thing; gradual introduction of the reforms will ensure they are appropriately tested and refined in light of experience. Feedback received on the CFAR discussion paper emphasised the importance of getting implementation right. In particular, stakeholders expressed a strong view, adopted in this paper, that implementation should be staged, to minimise disruption to entity operations and the functions of government, and that it should be appropriately resourced. To ensure that the proposed changes to the framework can meet the changing needs of the Australian community, and yet be of lasting value, the reforms proposed in this paper are largely principles-based, with flexibility to accommodate a rapidly evolving operating environment. 4 Summary of proposals Set out below are the proposals for reform outlined in the paper. Government as a whole The key legislative proposal of this paper is that a single Act that sets out the fundamental elements of the financial framework should replace the current model that distinguishes between FMA and CAC Act bodies. To enable more connected portfolio arrangements, legislation should articulate the role of departmental secretaries in advising responsible ministers on the performance of portfolio bodies. Independence The financial framework ought not, in itself, determine the level of independence an organisation exercises. Accountable performance To increase clarity, the high-level stages of the resource management cycle should be recognised in the financial management legislation, with appropriate links to the budget framework. Financial framework legislation should better reflect the roles of chief executives and directors in providing estimates to support government decision-making and in meeting reporting obligations. Given its importance, explicit obligations should be placed on chief executives and directors in legislation for the quality and reliability of performance information. Evaluation should be more systematic and better linked to the budget process. Finance should play a stronger role in fostering a culture that values more systematic evaluation. There should be a clear line of sight between appropriations, Portfolio Budget Statements and the information contained in annual reports to allow comparison of planned and actual performance. 5 Engaging with risk Chief executives and directors, as well as decision-makers at different levels, should be made explicitly accountable for oversight and management of risk in legislation. An overarching risk management framework for the Commonwealth should be developed to set the context for entities’ risk management practices. Earned autonomy Instead of a one-size-fits-all approach to regulation, an earned autonomy model should be implemented. Joining up Legislation should make it clear that the responsibilities of public officials can extend beyond their individual organisations to include wider government objectives. Legislation should better accommodate the concepts of collective responsibility and multiple accountabilities. Consideration should be given to expanding the menu of options available for structuring entities to facilitate increased collaboration and collective responsibility. The framework should provide greater flexibility for moving appropriated money between entities involved in joint activities. The burden on grant applicants should be reduced. Capability and culture Finance should enhance the training it provides and improve the quality of its guidance material. Public money is public money The concept of public money should be clarified. Generic rules should apply to all public expenditure and there should be no perceived advantage or disadvantage in terms of public accountability arising from the different classifications of entities. Consideration should be given to centralising the holding of public money, but allowing entities that have a clear business need to hold money on their own account to do so, taking into account constitutional and operational issues. 6 Simplification Compliance requirements should focus on areas of high risk, without prescribing procedures that are better addressed through internal controls. Prescriptive requirements such as FMA regulation 9 should be removed from the framework. Reporting requirements should be periodically reviewed to ensure they continue to meet their intended objectives efficiently and effectively. Tiered financial reporting arrangements should be established that are appropriately calibrated to relevant entities or programs. Consideration should be given to allowing entities to spread cash across years in order to effectively run their operations, without detracting from overall budget and expenditure control. To simplify the whole-of-government management of appropriations the framework should be amended so annual appropriations lapse automatically after a suitable period of time. Moving to cash appropriations, based on the net annual cash requirement of an entity as shown on its cash flow statement, would further simplify the landscape. The preferred position in this paper is to appropriate by entity and/or key priority. The role of the Finance Minister in approving, or creating, special appropriations should be clarified to better recognise the Minister’s custodianship role in relation to government finances. The capacity to establish and abolish statutory corporations through a single piece of legislation should be examined. 7 1 Introduction ‘The sheer size and reach of the public sector has a major impact on Australia’s overall economic performance and competitiveness. Well-managed government operations contribute to a more competitive Australia. It will, therefore, always be necessary for governments to economise in the sense of preventing waste and gaining the best value for money spent on any particular purpose’.2 A more economical, efficient and effective public sector is a common desire of many countries, and is not a new ambition. The Organisation for Economic Co-operation and Development (OECD) has noted that countries are establishing frameworks for the management of public services that encourage not only confidence in government, but also efficiency, productivity and effectiveness.3 As the pace of economic and social change quickens, governments must be more responsive than ever. At the same time, public finances are under increasing pressure and the public sector is expected to do more with less. This includes covering a range of risks that may not previously have been considered the responsibility of the public sector. While a key challenge ahead is fiscal affordability and sustainability, the public sector is also facing a number of other pressures and challenges in the medium to long term. These include economic restructuring, demographic change, increasingly complex policy issues, technological innovation, rising citizen expectations, new global challenges like climate change and the financial crisis, and the reorientation of much global activity to Asia. Changes are already occurring in the way government meets citizens’ expectations and policy challenges. Increasingly, the government collaborates and partners with other jurisdictions, sectors and organisations in designing and delivering services. Over time service design and delivery are likely to include greater participation by citizens. This new paradigm will challenge historical concepts of accountability, transparency and bureaucratic control. The framework (the laws, rules and practices) within which government operates in order to achieve broad outcomes needs to provide sufficient flexibility to meet policy objectives that require networked and horizontal alignment across entities, jurisdictions and sectors, such as environmental sustainability or improving healthcare. The framework must also be sufficiently adaptable to readily accommodate new technology, which will continue to be an important enabler of change in the way public services are delivered. 2 R Mulgan, ‘Academics, public servants and managerialism’, Canberra Bulletin of Public Administration, no. 78, August 1995, p. 8. 3 Organisation for Economic Co-operation and Development, The State of the Public Service, OECD, Paris, 2008, p. 9. 8 Transparency and accountability will remain important considerations for the Commonwealth’s financial framework. However, to allow the public sector to keep pace in a rapidly changing operating environment, these considerations need to be balanced with a greater focus on government effectiveness and policy implementation. Participants in the CFAR consultations suggested that this will require more than incremental or piecemeal reform of the framework. Consequently, a number of the ‘givens’ that have evolved over time in the framework are being challenged in this paper. 9 2 Government as a whole ‘The complexity of the challenges facing Australia means that the APS [Australian Public Service] needs to be agile to adapt and stay ahead of the game. In policy development and service delivery the APS needs to work together as one organisation so that it is equipped to tackle multi-dimensional and interrelated issues.’4 The starting premise for CFAR is that ‘government’ should not be viewed as a group of individual entities working in isolation, and only coordinating with other entities as needed, but rather as a coherent and connected group of entities working cohesively as required to deliver services to citizens. A devolved framework allows for operational flexibility and for decisions to be made at the most appropriate level. However, devolution needs to be complemented by an accountability framework that promotes coherence, consistency and coordination from the centre to achieve strategic policy goals. The CFAR discussion paper showed that the current framework has some deficiencies in this area. The current framework distinguishes between FMA Act agencies and CAC Act bodies. Different rules have evolved around this distinction; and considerable effort goes into negotiating the distinction, assigning to it an overstated significance. A single Act The key legislative proposal of this paper is that a single Act that sets out the fundamental elements of the financial framework should replace the current model that distinguishes between FMA and CAC Act bodies. A single Act would give clear expression to the unifying philosophy and practice of government as a single polity. A single Act would build on the strengths of the existing framework and better articulate a coherent system for entity performance and public accountability; reduce the perception that being under one set of rules or another makes an entity either more central or more peripheral to government; and better allow the centre to coordinate and provide strategic direction consistent with government priorities. A single Act would foster a more flexible public sector. It would preserve the best of existing arrangements, while addressing current limitations in the FMA and CAC Acts. Expressed as a set of principles, it would be flexible enough to accommodate the full spectrum of government operating requirements. 4 Advisory Group on Reform of Australian Government Administration, Ahead of the Game: Blueprint for the Reform of Australian Government Administration, Department of the Prime Minister and Cabinet, Canberra, 2010, p. 10. 10 Increased flexibility, however, has the potential to increase complexity. Providing greater flexibility in organisational structures comes with a requirement for greater consideration to be given to the appropriate structure, and financial obligations, of each government entity. Having a single Act that sets out government performance and accountability arrangements is not unusual. The former Audit Act 1901 was a single-Act system and in its report on updating the Audit Act 1901, the Joint Committee of Public Accounts recommended a single Financial Administration Act covering all Australian Government entities.5 Other jurisdictions also operate with one Act.6 Early consideration about the content and structure of a single Act is provided at Attachment B. An alternative to a single Act would be to retain the current bifurcated structure and make matching amendments to the FMA and CAC Acts to capture most of the proposed reforms. However, this would be a less coherent approach, preserving distinctions that some of the key reforms seek to undo to improve accountability and performance. Core obligations for Commonwealth entities A simpler and clearer Act that sets out broad goals, and prescribes only what is necessary to achieve and account for them, can support the effective stewardship of public money and promote innovation and improved performance. A single Act would establish a core set of obligations that apply to all Commonwealth entities. The obligations would be simple, principles-based and aim to form a coherent system. The starting point for drafting the new legislation would be to take the requirements in the CAC Act and adjust them where appropriate for key parts of the FMA Act. The core obligations in the CAC Act are generally seen to be less prescriptive and more flexible than those in the FMA Act, and there is no evidence to suggest that CAC Act bodies operate with less efficacy than FMA Act agencies in the management of Commonwealth resources. Core obligations would focus on the essential elements of governance, stewardship and performance management necessary to provide appropriate accountability to parliament and the public. One potential approach could be to adapt the ASX corporate governance principles to Australian Government entities.7 Attachment C shows how the NSW Audit Office has adapted the ASX governance principles for the purposes of public sector governance. Core obligations would be supplemented by separate sets of tailored regulations for different types of entities, such as Government Business Enterprises and Commonwealth companies, as is currently the situation under the CAC Act. Joint Committee of Public Accounts, Report 296: The Auditor-General – Ally of the People and the Parliament: Reform of the Australian Audit Office, Australian Government Publishing Service, Canberra, 1989, recommendation 18:24. 6 For example, Canada has the Financial Administration Act 1985 and Western Australia has the Financial Management Act 2006. 7 ASX Corporate Governance Council, Corporate Governance Principles and Recommendations, 2nd edn, 2007. 5 11 Enhancing portfolio arrangements The focus of the current framework is entity-based and gives insufficient consideration to the need for entities with similar areas of focus to work together. The framework could better accommodate more integrated arrangements and address the risk that matters may fall between the responsibilities and accountabilities of individual entities. More connected portfolio arrangements could allow for better strategic planning and coordination by government in key areas and achieve efficiencies and economies of scale, without adversely affecting managerial autonomy and flexibility. To enable more connected portfolio arrangements, legislation should articulate the role of departmental secretaries in advising responsible ministers on the performance of portfolio bodies. To further enable such arrangements, legislation would allow (but not mandate) the establishment of a portfolio board, which could include non-executive members, as one mechanism to support secretaries in fulfilling their responsibilities. Greater focus on operational issues at a whole-of-portfolio level could free small agencies from some regulatory requirements and other day-to-day administration, allowing them to focus more of their resources on policy and service delivery outcomes. Some functions, such as payroll, accounts payable and receivable, and internal audit, can already be consolidated at the portfolio level with the agreement of affected agencies. Portfolio-level (or sector-level) chief finance officers and audit committees could also be considered in suitable circumstances. Any portfolio-wide arrangement should be designed to ensure that the interests of smaller agencies are appropriately considered. Stronger portfolio governance arrangements involving larger entities may also provide potential efficiency gains and other benefits, as demonstrated by the consolidation of the Human Services portfolio, through the Human Services Legislation Amendment Act 2011, on 1 July 2011. In New Zealand, the three biggest departments in the justice sector are increasingly seeking to work together to better leverage their individual policy, financial and physical resources to reduce costs and achieve better results. 12 3 Independence There is a tension between the level of independence some entities perceive they have from government and the accountability for efficient resource management placed on their responsible ministers by parliament. Entities that have a level of independence are still subject to government decisions on resource management, including through the budget process. Significantly, the FMA and CAC Acts are not determinants of independence; the extent of an entity’s independence is established through its enabling legislation or other documentation. In particular, the operational purpose of an entity is described in enabling legislation, as is the extent of discretion the entity has in pursuing that purpose. The CFAR consultations indicated that some mistakenly believe that placing an entity under the CAC Act provides more independence than placing it under the FMA Act. Aspects that may contribute to some entities seeing their independence as being wider than can be established through their enabling legislation include: the operation of boards CAC Act bodies holding money ‘on their own account’ amounts appropriated to CAC Act bodies being paid through the portfolio department the requirement under the CAC Act for the issuance of General Policy Orders8 a perception that ‘commercial principles’ apply to some CAC Act bodies. The financial framework ought not, in itself, determine the level of independence an organisation exercises. 8 Bodies under the CAC Act are not automatically subject to government policies. CAC Act bodies must have the policy specifically applied to them through a General Policy Order, which is issued by the Finance Minister under section 48A of the CAC Act. 13 4 Accountable performance A well-designed performance and accountability framework is essential to ensure that government is operating efficiently, effectively and transparently. It can help government to prioritise policies and programs and allocate resources, as well as organisations and individuals to evaluate and improve their performance. An overarching performance management framework The Australian Government produces extensive performance information. For example, the discussion paper noted that there is a substantial volume and variety of information presented in Portfolio Budget Statements and annual reports, which run into the tens of thousands of pages. Producing voluminous quantities of information does not in itself constitute an integrated performance framework, especially when it is difficult to synthesise all the sources of information and get a clear picture of performance. It is preferable to have fewer, more meaningful indicators that focus on what matters. While a more holistic approach is taken in some areas of government activity – such as border protection and some Indigenous programs – the focus of performance management in the Australian Government is still largely at an entity level. Setting and monitoring outcomes of individual entities, while useful, is insufficient. The practice of some Australian states and territories and a number of other countries has moved beyond an entity focus to incorporate whole-of-government outcomes along with suitable indicators to track progress towards achieving them. Looking at performance management in other jurisdictions, the Scottish National Performance Framework stands out for its clear and simple articulation of the strategic direction of the government and the associated performance measures.9 An overarching performance framework can help to shift the focus of portfolios and individual entities from new policy to the overall direction. It can help provide a more strategic focus so that resources will be allocated where they are most likely to maximise the achievement of outcomes for citizens. It could also help government to reprioritise and reorganise where necessary to deliver appropriate solutions and to discontinue approaches that no longer work. A strengthened performance framework with clearly defined goals and measures would allow parliament to more meaningfully assess performance. 9 The key feature of the Scottish framework is that the line of sight from purpose down to delivery and back has been made explicit. It is possible to map how the 15 national outcomes cluster around five strategic objectives, all sitting beneath the overarching purpose. Forty-five national indicators measure how Scotland is performing in achieving those outcomes. 14 Resource management cycle Linking the key elements of resource management will help to set overarching strategic and policy goals to guide the disparate activities of government. The objective should be to have a clear cycle of planning, measuring, evaluating and reporting of results to parliament, ministers and citizens. The Financial Management Improvement Program, launched in 1984, was an important attempt to achieve such clarity and strong linkages.10 It focused on the purposes of programs and the cost-effective achievement of outcomes, rather than simply on inputs and processes.11 The program was based on the following simple cycle: Source: Management Advisory Board& Management Improvement Advisory Committee, Accountability in the Commonwealth Public Sector, Australian Government Publishing Service, Canberra, 1993, Appendix 3. Some of the clarity provided by this simple conception has been lost over time. Moreover, the financial framework does not currently draw links to planning, budgeting or evaluation activities. Developing and implementing an integrated resource management cycle for the Commonwealth, to guide both the government as a whole and entities individually in managing resources, would provide benefits in resource allocation and performance evaluation. Some relationships, like that between reporting and key stages of management, could be articulated more clearly. More emphasis should also be placed on the availability of good quality performance information to support policy and budget processes, for both evaluating new initiatives and increasing the level of scrutiny applied to ‘base funding’, by systematically reviewing ongoing programs and expenditures. To increase clarity, the high-level stages of the resource management cycle should be recognised in the financial management legislation, with appropriate links to the budget framework. 10 Task Force on Management Improvement, The Australian Public Service Reformed: An Evaluation of a Decade of Management Reform, December 1992, p. 250. 11 M Keating & M Holmes, ‘Australia’s budgetary and financial management reforms’, Governance: An International Journal of Policy and Administration, vol. 3, no. 2, April 1990, p. 174. 15 Closer link between budgeting and financial management Despite the obvious connection between budgeting and financial management, the link between the two in legislation is tenuous. The FMA and CAC Acts, for example, contain limited references to an entity’s responsibilities related to receiving funding from the budget, including budget process obligations. There should be a clear recognition that entities have responsibilities, in varying degrees, to enable the government to meet its priorities and its obligations to parliament, including through the provision of information. Financial framework legislation should better reflect the roles of chief executives and directors in providing estimates to support government decision-making and in meeting reporting obligations. Articulating accountability for preparing budget estimates along lines similar to the requirements for preparing financial statements in the current FMA Act and CAC Act could help improve their quality and timeliness. Setting any additional requirements in financial framework legislation would need to be done carefully. One of the strong benefits of the Australian budget framework is its ability to react to emerging demands. Codification of requirements in legislation should be done only in a manner that allows executive government to address wider economic circumstances. Performance information Performance information is crucial to assessing whether policy goals have been achieved and how effectively the public sector has performed. The capacity to undertake this analysis is dependent on providing high-quality and robust performance information. Meaningful performance information would tell parliament and the public what the government is planning to do and what it has achieved. By comparison, poor quality performance information means that resource allocation decisions are based on imperfect knowledge of what is being achieved. This invites low confidence in the value that the government delivers to the community and in its ability to use resources effectively. Australian Government departments and agencies currently report against some 3,500 key performance indicators, yet it is still difficult to get an accurate picture of the performance of a number of programs across the public sector. This problem will be exacerbated as government increasingly partners with third parties in the delivery of programs and services. Given its importance, explicit obligations should be placed on chief executives and directors in legislation for the quality and reliability of performance information. Explicitly requiring chief executives and directors to provide relevant and appropriate performance information could be one way of focusing attention and resources on this key area and could underpin efforts to improve performance and transparency. 16 Any requirement imposed on chief executives or directors should be principles-based and recognise the practical challenges and costs of developing good quality performance information, such as data collection. Challenges include the nature of policy and research work in the public sector and the effect of external factors on program performance, which can make it difficult to isolate the direct results of particular policies and actions. This requirement would be less prescriptive than that, for example, in the United States, where a statutory regime for performance management and accountability has been established, through the Government Performance and Results Act of 1993 and the Government Performance and Results Modernization Act of 2010. The Department of Finance and Deregulation (Finance) will need to increase the practical support it provides to entities on performance management, including on developing and disclosing relevant and appropriate performance information. Mechanisms could include comprehensive guidance and a web-based assessment tool. Benchmarking Having clear metrics on like activities across entities can significantly improve the quality of the debate on efficiency in the delivery of some public sector services. Comparative benchmarking is one way to promote ongoing performance improvement across government. Government practice in this area could do with further development. Options being considered in this area include presenting metrics in the Portfolio Budget Statements or other existing reports, or presenting them separately in a high-level, dashboard-style report. Evaluation Sustaining high-quality public sector performance and accountability requires targeted and relevant evaluation. In the late 1980s and the 1990s there was a major push on program evaluation; agencies were required to review programs every three years, with significant input from Finance. Since then, a lot of this effort has fallen away. Currently, assessment of the efficiency and effectiveness of government spending, and whether it offers value for money, tends to be uncoordinated – it is more episodic than systematic. The quality of performance monitoring and evaluation across agencies, policies and programs is variable. 17 While there are some programs (particularly some large ones) that benefit directly from good evaluation practices, the average quality appears to be low. Even where good evaluation and review processes exist, the data is not readily available to inform government decision-making, especially on cross-portfolio matters. There is substantial scope to improve the transparency of what entities achieve with their expenditure. Evaluation should be more systematic and better linked to the budget process. Systematic evaluation can influence performance and behaviours on the ground,12 and help to identify good practice and areas for improvement in a more timely way. Finance should play a stronger role in fostering a culture that values more systematic evaluation. Leadership is critical in developing consistent interest in evaluations and a commitment to use the information in the decision-making processes of government. Clear line of sight The public sector, on behalf of the taxpayer, manages some $370 billion of public money each year. It is essential that the government has good information about what it plans to spend, what it actually spends and what it achieves. Clear and regular reporting underpins accountability and transparency by showing the extent to which government has achieved policy objectives, effectively delivered services and satisfied legislative and stewardship obligations during the reporting period. Improving transparency would support open government. Under current arrangements, a number of different systems are used for presenting information on government expenditure and performance. Governments produce budgets to plan what they will spend; then present appropriation Bills to parliament for approval; and finally, after the financial year’s end, publish consolidated financial statements and the final budget outcome. Entities publish their own budget statements and annual reports. There should be a clear line of sight between appropriations, Portfolio Budget Statements and the information contained in annual reports to allow comparison of planned and actual performance. There is still considerable scope to enhance transparency in this area and provide parliament with a better basis for scrutiny. Further work is needed to identify whether redesign and alignment of existing documents would improve the line of sight for the reader, or whether greater attention should be given to corporate planning (as is the case with Government Business Enterprises). 12 NSW Commission of Audit, Final Report – Government Expenditure, NSW Government, May 2012, p. 342. 18 Access to information How public sector reporting is communicated significantly affects the usefulness of the information that is reported. Government reporting has generally become more complex, requiring users to have greater government and financial expertise. In all likelihood this complexity deters citizens – individually or in groups (with limited exceptions, such as parliamentarians and lobby groups) – from accessing and using detailed public reporting information. Government reporting should be easy to find and easy to interpret. Simplified reporting that integrates key financial and non-financial information with a narrative about performance would promote greater accessibility of government reporting. Some jurisdictions (for example, the United States) produce concise and targeted reports, such as a ‘citizen’s guide’, which provides simplified performance information to users. Users would also be assisted by government entities progressively releasing more data and web tools, consistent with the Creative Commons approach as agreed by government. This would allow users to customise and analyse the data to address individual queries. 19 5 Engaging with risk ‘Risk management is the culture, processes and structures that are directed towards taking advantage of potential opportunities while managing potential adverse effects.’13 A more productive, innovative and efficient public sector will require a different approach to managing risks and to assessing risk management by parliament, the public and the media. Managers are unlikely to implement new practices if penalties for failure are disproportionate to the rewards of success, or if there is little tolerance for failure under any circumstances. The pressure of scrutiny can weaken the will of managers to engage constructively with risk. Greater transparency is too often transformed into a public culture focused on wrongdoing.14 The parliament’s attitude to risk can significantly influence the public sector’s tolerance for risk and detract from a positive risk culture, intelligent risk-taking and innovation. The government has strengthened risk assessment processes by introducing tools, templates and a more integrated approach to centrally commissioned assurance processes. However, opportunities exist to further strengthen, clarify and embed end-to-end risk management practices across the Commonwealth. The CFAR consultations confirmed that, while processes, guidance and feedback loops can be enhanced, a significant cultural shift is required to support a more systematic approach to risk management across the Commonwealth. Recognising risk management in legislation Even though managing risk is important for the Commonwealth, there is no explicit reference to risk management in current financial framework legislation. The Commonwealth also does not have an overarching risk management framework. Entities do not, therefore, have a whole-of-system context within which to set their own risk strategies, including appropriate risk thresholds, although many entities have robust risk management systems in place. 13 ASX Corporate Governance Council, Corporate Governance Principles and Recommendations, 2nd edn, 2007, p. 32. 14 P Shergold, ‘Public service renewal: reform, tradition and challenge’, Manion Lecture, Canada School of Public Service, Toronto, 2007, p. 5. 20 Chief executives and directors, as well as decision-makers at different levels, should be made explicitly accountable in legislation for oversight and management of risk. This would require entities to establish policies for identifying, measuring, managing and reporting material risks and to report to government on these risks. Legislative change would send an important signal that risk management is a key responsibility and requires a commitment of resources. Any legislative provisions should be sufficiently flexible to allow entities to tailor risk practices to their operations and readily adapt practices as necessary, including to meet the needs of government and parliament. They should not go as far as specifying particular practices at a detailed level. Any changes to legislation should reflect the practices currently required by listed companies to demonstrate their compliance with the ASX’s Corporate Governance Principles and Recommendations, as those practices are equally appropriate for public sector entities. An overarching risk management framework for the Commonwealth should be developed to set the context for entities’ risk management practices. This would complement the recognition of risk in legislation. Singapore, for example, has established a whole-ofgovernment integrated risk management framework to evaluate and prioritise risks and to help identify cross-agency risks that may have fallen through gaps in the system. A positive risk culture Cultural change begins with people, and no organisation can move from a risk-averse to a risk-smart culture without supporting its employees.15 Individuals need to be empowered to take prudent, common-sense risks to achieve better outcomes. An appetite for risk is crucial for innovation. Appropriate risk-taking and innovation are consistent with careful and proper control of public resources. The Auditor-General has noted that parliamentary committees have generally supported the application of risk management as an integral part of good management practice, and recognised the benefit from realising opportunities. 16 Leaders and managers will be more willing to take appropriate risks and innovate in a culture that accepts that some failures will occur, but they will not lead to adverse personal consequences if proper risk management practices have been followed. 15 CCAF-FCVI, Taking Chances: Finding Ways to Embrace Innovation, Risk and Control in Public Sector Organizations, CCAF, Ottawa, 2009, p. 4. 16 I McPhee, ‘Risk and risk management in the public sector’, keynote address to the 2005 Public Sector Governance and Risk Forum, September 2005, p. 3. 21 Judgment is central to handling risk effectively. To build judgment, people need real experience, which means that sometimes people will try things and get them wrong. This should be accepted as part of the learning process. People should be encouraged to acknowledge mistakes quickly and, most importantly, to learn from them.17 Each government organisation needs to articulate its own tolerance to risk based on the circumstances that it faces across the range of activities it undertakes. The common hallmarks of organisations that manage risk well include: a culture where management is willing to deal with risk, be accountable and take responsibility, including appropriate support mechanisms when things go wrong a governance framework where risk is managed proactively and decisions are informed by timely and accurate risk information, including early reporting when things are going off track active, open and consistent discussion of culture and attitude to risk among senior management and communication of expectations to staff. More will need to be done to support entities in setting an appropriate appetite for risk and recognising that a level of risk-taking is crucial for innovation. 18 While reckless risk-taking still needs to be exposed and criticised, the public sector must accept that, in an increasingly complex operating environment, it will have to experiment, manage risk, fail, learn and then start over with the aim of doing better. 17 I Watt, ‘The APS: now and in the future’, National Press Club, Canberra, 22 November 2011. Comcover’s Risk Management Benchmarking Survey indicated that not all public sector organisations have the positive risk culture necessary to support good risk management. In Comcover’s experience, creating the right culture for managing risk relies on the people at the top. When individuals or ‘champions for risk’ change in an agency, the culture for managing risk can also change. 18 22 6 Earned autonomy One of the common complaints about the current framework requirements concerns the one-size-fits-all approach to the imposition of obligations on agencies. This approach is not sustainable and can impose unnecessary requirements on entities. A more nuanced and proportionate approach to risk could contribute to more effective monitoring and oversight arrangements. The aim would be to improve accountability and performance through managing risk not through increasing control. Instead of a one-size-fits-all approach to regulation, an earned autonomy model should be implemented. This would be based on specifying a core set of minimum requirements across all entities and varying those requirements based on the risk profile of an entity. The nature and extent of oversight and regulatory intervention exercised by the centre will depend on an entity’s risk profile and performance. The concept of earned autonomy is premised on the notion that devolution provides important benefits to Commonwealth operations in terms of agility, innovation and improved performance. The emphasis on devolution needs, however, to be supplemented with appropriate attention to performance and risk. The system should reward good performance and discourage poor performance, while minimising perverse incentives. While some controls will always need to be in place, earned autonomy requires confidence in the idea that entities set out to achieve results within the law and in accordance with the government’s policy priorities, including budgetary settings. At the same time, it needs to be recognised that entities and individuals do sometimes transgress in the law and fail to meet their obligations. The framework needs to continue to focus on appropriate responses to fraud and mismanagement. Broad principles for the earned autonomy model would be based on the better practice principles for regulators identified by the Productivity Commission, which include: streamlining reporting requirements risk-based monitoring and enforcement graduated response to regulatory and compliance breaches clear and timely communication.19 An earned autonomy model can help to ensure that new compliance and regulatory requirements are properly targeted, rather than being a universal blunt instrument or disproportionate response to a problem. However, implementing the model will require enhanced capabilities and improved information flows between line agencies and the centre and is likely to take some time. 19 Productivity Commission, Identifying and Evaluating Regulatory Reforms, Research Report, Canberra, 2011, p. XV. 23 Risk-based regulatory framework While Finance has a central role in advising on and administering the financial framework, it is the regulatory stance of Finance and the Finance Minister, other central agencies and oversight mechanisms like the Australian National Audit Office (ANAO) and parliamentary committees that together determine the scope and nature of compliance requirements imposed on entities. How these bodies undertake their individual roles affects the behaviour of entities just as much as the regulations themselves. For example, whether entities focus resources more on compliance or performance can be influenced by whether the framework is administered with undue legalism or prescription, or whether a risk-based approach is used to match regulation to requirements. Some of the feedback received during the CFAR process was that Finance was not always consistent on this front across its many areas of operation. The starting point for implementing an earned autonomy model would be an assessment of risk. The risk assessment model used by the Australian Prudential Regulation Authority to inform its regulatory activities 20 could provide a starting point for compiling an entity’s or program’s risk rating, noting that risks of concern to government and parliament may be more multi-dimensional than prudential risks. Inputs to the process could include the information already collected by Comcover to produce its profiles of the risk maturity of entities, together with findings from ANAO audits. Using multiple sources of data would allow the construction of an overall risk rating for an entity or program, which would then be used to determine compliance settings. Risk ratings could be used to set regulatory requirements that are adjusted in an escalating fashion. One approach to escalation would be to use a mechanism similar to the enforceable undertakings that can be imposed by the Australian Securities and Investments Commission (ASIC). The Australian Taxation Office’s (ATO’s) compliance model also provides some guidance on how a nuanced approach could be implemented.21 20 In October 2002, the Australian Prudential Regulation Authority introduced new risk assessment and supervisory response tools known as the Probability and Impact Rating System (PAIRS) and the Supervisory Oversight and Response System (SOARS). Under PAIRS, supervised institutions are classified according to the probability that an institution may be unable to honour its financial promises to beneficiaries. SOARS is used to determine how supervisory concerns based on PAIRS risk assessments should be acted upon. 21 The compliance model is a structured way of understanding and improving taxpayer compliance. It helps the ATO to understand the factors that influence taxpayer behaviour and to apply the most appropriate compliance strategy. The compliance model also summarises the different sorts of support and intervention that the ATO may need to provide to collect the required revenue. 24 Finance as the Commonwealth CFO Effective implementation of an earned autonomy model will require Finance to place a greater emphasis on assessing agency and program performance. In addition to performing its traditional role, Finance will need to enhance its business analysis and regulatory capabilities to identify where support and intervention should be targeted. Chief financial officer (CFO) areas of large private sector organisations may provide some insights into alternative models for regulating and monitoring performance and financial management practices across the Commonwealth. Evidence gathered during the CFAR consultations suggests that in the private sector the centre often has more direct access to information from organisations within the corporate group than is common in the public sector. The success of the earned autonomy model will hinge on establishing and maintaining highquality relationships. This will require improved openness in the working relationships between Finance and entities. Individuals and organisations will require clarity about how requirements will be implemented, monitored and enforced. 25 7 Joining up Effective collaboration between Commonwealth entities, with other levels of government, and with the private and not-for-profit sectors, is critical to the achievement of the government’s priorities and national goals. A diversity of views and expertise is essential for developing policies and plans to deal with ‘wicked problems’, such as climate change, social exclusion and sustainable development. Good ideas and potential solutions are not the sole domain of individual agencies or of government. The current financial framework reinforces the traditional focus on vertical accountability for expenditure and compliance with legal requirements (chief executive to minister to parliament) and embeds accountability in the form of a one-to-one relationship between individuals playing specific roles. This ignores the fact that one-to-many or many-to-many relationships can also provide a practical and appropriate level of accountability. Changes should be made to the financial framework to better accommodate the increasingly joined-up nature of government operations and the increasing role played by external stakeholders in the design and delivery of public programs and services. While the current framework establishes some overarching whole-of-government principles, it has a strong focus on the operations of individual entities. Legislation should make it clear that the responsibilities of public officials can extend beyond their individual organisations to include wider government objectives. This requires acknowledgment that although traditional vertical and hierarchical accountability models can provide efficiency and clear lines of accountability, they have limitations when it comes to dealing with many contemporary public policy issues that require action across several portfolios and sectors. Joined-up systems, which recognise the concepts of dual and multiple accountabilities, are needed to effectively address these issues. Explicit legislative acknowledgment of the need to collaborate to achieve wider government objectives may encourage improved relationships and the breakdown of operational ‘silos’. Dual and multi-party accountability Partnering arrangements involve organisations or individuals working together toward shared objectives. The arrangements are typically among equals with some form of shared accountability, which is not readily accommodated under the current framework. Partnering arrangements result in more accountability. Unlike a typical contractual arrangement, partners are collectively responsible for the partnership’s operations and each partner can have several accountability obligations. First, the arrangement creates horizontal obligations among the partners. Second, each partner retains vertical obligations to its superior or to its governing body. Finally, the partners are collectively accountable to their joint co-ordinating body – often a committee of senior officials or ministers – for the success of the arrangement. Therefore, if the roles and responsibilities of each are not clear, accountability can become diffused. 26 Legislation should better accommodate the concepts of collective responsibility and multiple accountabilities. While the CAC Act currently acknowledges collective responsibility of board members, there is no equivalent provision in the FMA Act. The complex accountabilities that arise in relation to inter-jurisdictional bodies have received some attention recently, in both the FMA Act and the CAC Act;22 however, this needs to be taken further. Joint ventures Joint activities can be undertaken under a broad spectrum of arrangements. These include a lead agency being responsible for a deliverable; an inter-departmental committee or taskforce coming together on a complex policy issue; a program management office being established to coordinate and implement a policy initiative;23 or a new entity being established with a new function or responsibility. Consideration should be given to expanding the menu of options available for structuring entities to facilitate increased collaboration and collective responsibility. An example is the ‘specific purpose boards’ that are under consideration in New Zealand as a means of coordinating and integrating activities across boundaries. They are seen as a low-risk way of trialling integration, with the option of merger in the future, if necessary.24 Legislation could provide the Finance Minister with the power to authorise the creation of joint venture arrangements and to establish explicit accountability obligations (including to other jurisdictions) as part of the authorising process. A more consistent approach to the establishment of joint ventures would allow a greater focus on the purpose of the joint activity rather than on authority boundaries between the parties involved. 22 See, for example, section 43A of the FMA Act and section 33A of the CAC Act. A recent example is the program management office established for the Clean Energy Future package announced in the 2011–12 Mid-Year Economic and Fiscal Outlook. 24 NZ State Services Commission, Better Public Services Paper 4: Specific Purpose Boards, 2012, www.ssc.govt.nz/ bps-cab-papers-minutes. 23 27 Appropriations Redistributing accountability for an appropriation, where it is not related to a transfer of function, currently requires parliament to pass an Appropriation Act, the timing of which may not always meet government requirements. This limits funding flexibility for entities involved in joint activities. The framework should provide greater flexibility for moving appropriated money between entities involved in joint activities. These movements could be controlled by the Finance Minister, or at portfolio level, with portfolio ministers determining allocations. Either option would require legislative authority from parliament. Alternatively, appropriations could be made to a joint activity, with notional allocations to entities. In such a model, parliamentary accountability would need to be maintained through an appropriate reporting framework. Grants Governments provide financial assistance through grants for a variety of activities. The Commonwealth Grant Guidelines apply to all FMA Act agencies and set out requirements and better practice principles for entities and officials undertaking grants activities. Entities can determine their own specific grants administration practices within the policy framework established by the guidelines. This means that grant applicants and recipients have to deal with inconsistent practices when they receive grants from different government programs, which can place unnecessary compliance and cost burdens on them. The burden on grant applicants should be reduced. Finance is currently working on a lowrisk grant agreement template and agencies have adopted a national standard chart of accounts to harmonise financial reporting between Australian governments. Feedback during the CFAR consultations supported a clear policy requirement for the national standard chart of accounts to be used in grant agreements and guidelines across the Commonwealth. Other initiatives include a ‘report once, use often’ reporting framework. The framework is designed to promote better use of information collected by regulators, such as the Australian Charities and Not-for-profits Commission, and exempt an entity that has provided annual audited financial statements to the commission from having to prepare grant acquittals, unless the granting activity is high risk. Application processes could be improved through greater recognition of demonstrated performance rather than heavy reliance on the quality of submissions alone. Acquittal processes should be made more uniform across the Commonwealth. Service providers, and especially not-for-profits, have the potential to help overcome the horizontal disconnect that can occur in the public sector. Currently, not-for-profits spend a significant amount of their time applying for multiple grants and contracts from numerous government agencies and then integrating the funding they receive in a way that best meets the needs of the individual or community being supported. This imposes a significant administrative burden on the sector, which is compounded by complex and potentially duplicative reporting requirements. Pooled funding could help to reduce this burden. 28 Partnering Better collaboration between government and its service providers, including the not-forprofit sector, is needed to more effectively leverage their skills and expertise and design sustainable programs and services. The public sector culture needs to be one of building relationships, not just managing contracts. Program managers should recognise that they can stifle innovation in service delivery if they narrowly construe public accountability for expenditure of public funds. The Productivity Commission’s 2010 report on the contribution of the not-for-profit sector identified contractual regulation, a multiplicity of reporting requirements, micromanagement, restrictions on other activities and significant compliance burdens as key challenges for the sector.25 Participants in the CFAR consultations observed that public sector risk aversion is holding back the potential for effective partnering and is inhibiting innovation. One common perception is that the current system generally involves government passing risk onto grantees and service providers through complex grant or service agreements and additional monitoring and reporting requirements. Procedural guidelines designed to minimise risk can constrain the ability of service providers to tailor their service delivery approaches. Prescriptive requirements may result in providers delivering services in a standardised way, which can limit the value to be gained from outsourcing service delivery to community-based organisations. Focusing on collaboration and relationship management with service providers, and working with them to identify risks and options for mitigation, would minimise the need to deal with risks through onerous guidelines and ineffective compliance mechanisms. One way to do this is to engage service providers in discussions on policy and program design, including participation in taskforces and inter-departmental committees. This could empower service providers to influence the policy parameters, administrative guidelines and contractual conditions under which they operate. Any grants training programs should also include modules that develop skills in managing relationships and increase the competence of program managers to build the capacity of service providers so that they perform effectively. Managers should be encouraged and acknowledged for demonstrating these skills. 25 Productivity Commission, Contribution of the Not-for-Profit Sector, Research Report, Canberra, 2010. 29 8 Capability and culture The success that a refreshed financial framework will have in improving productivity and performance depends on individuals making it work and cultural change in the way government does business. The role of Finance in this process is to assist in changing attitudes and improving capability by providing training and guidance. A public service that learns High quality performance includes learning what works and what does not, in order to modify and continually improve programs and services. It requires appropriate discretion, authority and flexibility for managers who must take reasonable risks to innovate. Even when the risks taken are reasonable, some decisions can prove to be mistakes. When expectations are not met, a natural tendency is to assign blame. A learning public service would steer away from blame, and instead accept responsibility, acknowledge mistakes and assess the cause. It would learn from ‘bad’ decisions to avoid repeating them. A learning public service would visibly reward learning and would focus on blame only if incompetence, imprudence or malfeasance were at issue. Financial management capability In addition to leadership, financial management culture is influenced by staff capability. While financial accountability and professionalism are relatively strong across the Commonwealth, there is still scope for improvement. Clear guidance from Finance, as the central agency responsible for the financial framework, is critical to supporting capability. A strong message in the CFAR consultations was that Finance should enhance the training it provides and improve the quality of its guidance material. Training should be refocused from simply increasing participants’ knowledge to influencing their behaviour. Standardised tools and targeted training should be developed to raise awareness of financial management obligations across the Commonwealth. A standardised tool to assess an individual’s knowledge of the financial framework, especially for those exercising delegations, could support an increased focus on capability. For example, staff at Finance who have a financial delegation are required to successfully complete an accreditation module on becoming a delegate and/or as part of an annual process. Many who provided input to CFAR suggested that enhanced training and ongoing professional development should also be offered to parliamentarians and their advisers to assist them in assessing complex financial and legal issues.26 This could include training by Finance on financial framework and appropriation matters. 26 See also A Murray, ‘Budgets and Finance: Sunlight and the Dark Arts’, paper for the Australian Senate Occasional Lectures Series, Parliament House, Canberra, 2011, pp. 11–12. 30 Role of chief financial officers Public sector CFOs can have a strategic influence on material business decisions, including the development and implementation of significant policies and programs. Their role may include advising and supporting the leaders of entities in meeting their financial responsibilities and accountabilities to the government and the parliament. Participants in the CFAR consultations expressed limited support for specifying professional qualifications for CFOs in legislation. However, there was support for a greater focus in the framework on the role and responsibility of CFOs. Many participants suggested that an approach similar to the one adopted for audit committees, where members are drawn from a pool of appropriately skilled individuals, may serve as a useful starting point. 31 9 Public money is public money Much of the complexity in the FMA Act and Regulations relates to the treatment and handling of public money, which is specifically defined in the FMA Act, and is subject to a range of complex and technical compliance requirements. By comparison, the CAC Act makes only passing reference to public money – even though many CAC Act bodies are also responsible for substantial amounts of money that has been appropriated by parliament from the Consolidated Revenue Fund. From the public’s perspective, there is no difference between the money that parliament provides to FMA Act agencies and money that it provides to CAC Act bodies. The notion of ‘taxpayer funds’ cuts a broad sweep. The concept of public money should be clarified. Generic rules should apply to all public expenditure and there should be no perceived advantage or disadvantage in terms of public accountability arising from the different classifications of entities. Recent amendments to the Auditor-General Act 1997 (known as ‘follow the dollar’ provisions) suggest that clarifying the concept of public money is an important consideration for framework reform. It does not, however, mean that the current range of extensive controls contained in the FMA Act for managing and handling public money are required. One key principle relating to the expenditure of public money should be transparency. This could allow for common and more effective reporting rules to apply for all grants, procurement, sponsorship or other spending above relevant thresholds. Money held on own account Technical issues about the definition and treatment of money are a major focus of the current framework. One example of differences in handling public money concerns the concept of ‘money held on own account’. The CAC Act provides that CAC Act bodies hold money on their own account,27 and effectively distinguishes money held in this way from public money.28 The net benefit to the Commonwealth of this arrangement is unclear. On the one hand, there is an opportunity cost associated with not being able to pool cash holdings across all Commonwealth bodies for investment purposes (as is currently the case for FMA Act agencies). On the other hand, there may be advantages associated with more devolved financial and cash management arrangements for bodies with significant commercial operations or revenue sources other than the Budget. 27 28 Section 7 of the CAC Act. For example, see section 7(3) of the CAC Act. 32 Consideration should be given to centralising the holding of public money, but allowing entities that have a clear business need to hold money on their own account to do so, taking into account constitutional and operational issues. This does not mean that there should be a single bank account for the Commonwealth. Rather, it may be appropriate to extend the management practices that apply to FMA Act agencies (such as overnight sweeping arrangements) more broadly across government, unless there is a strong business case not to. Interest earned would be paid to entities in accordance with their enabling legislation. Centralised cash investment may improve treasury management in the Australian Government by reducing overall transaction costs; future work should be undertaken to investigate the benefits and costs of such an approach. In addition, very few Commonwealth entities are established for the purpose of investing money; for most, investment is not integral to their operations.29 Investment functions should be limited to instances where they are demonstrably necessary. 29 Some exceptions are the Australian Office of Financial Management, the Reserve Bank of Australia, the Future Fund and the Commonwealth Superannuation Corporation. 33 10 Simplification Complex systems decrease the ability of individuals to understand the system, reduce public participation and limit access to decision makers.30 The current financial framework has developed over a long period of time, and through multiple processes. This has resulted in a framework that is more complex than it needs to be and contains a number of principles, rules and guidance that were introduced to address specific issues at specific times. In addition, Commonwealth organisations employ a wide range of inconsistent practices and processes, further adding to the complexity. CFAR is an opportunity to simplify and reorganise the financial framework and to provide a single coherent structure that better supports the underlying principles, rules and guidance. A well-designed framework, with a structure supported by clear rationales for the content of legislation, policy guidance and tools, would facilitate a framework that is more intuitive and easier to understand. While the FMA Act and the CAC Act are largely principles-based, there has been a steady reimposition of controls, especially in relation to inputs and front-end processes. As a consequence, the framework has become more focused on compliance and the expenditure of money and less focused on performance and the achievement of results. Compliance requirements Compliance requirements should focus on areas of high risk, without prescribing procedures that are better addressed through internal controls. Current FMA Act legislative requirements can duplicate operational processes and information technology controls, such as around the commitment of public resources – there is, therefore, scope to resist the need for legislated requirements. As well as monetary costs, excessive compliance obligations can divert management attention from strategic and operational priorities. It is also important that compliance requirements are appropriately placed. Shifting the compliance burden onto others, especially external service providers, may shift responsibilities away from where they are most effectively assessed and managed. Participants in the CFAR consultations expressed concern at the lack of attention given to compliance costs and the quantification of such costs. The 25 procurement-related policies attached to the Commonwealth Procurement Rules were often cited in this context. An important observation made about the current framework was the substantial overlap between management, legal, accounting and audit requirements, which contributes to complexity. A simpler framework would try to keep these priorities in balance, and to re-use common core information. A view that was frequently expressed during the CFAR consultations was that the current emphasis is on legal and accounting requirements rather than on management and performance requirements. 30 DS Elgin & RA Bushnell, ‘The limits to complexity: are bureaucracies becoming unmanageable?’, The Futurist, December 1977, pp. 327–49. 34 Several requirements that apply to FMA Act agencies but that have no equivalent in the CAC Act could be simplified. One example often cited in consultations was FMA regulation 9, which concerns the approval of spending proposals. It is questionable whether the benefits of this requirement outweigh the compliance cost for entities, especially noting that section 44 of the FMA Act already provides a basis for making decisions about the use of resources. Prescriptive requirements such as FMA regulation 9 should be removed from the framework. Furthermore, given the advances that have been made in financial management systems and internal controls since the FMA Act was developed, there would seem little risk in removing the drawing rights provisions in sections 26 and 27 of the FMA Act, and instead giving the Finance Minister power under the legislation to stop money being drawn down against an appropriation. Reporting requirements For many entities, compliance with legislative and other reporting obligations represents a significant investment of time and resources (see Attachment D for an example of the volume of reporting obligations placed on a typical small entity). Costs are compounded when similar information is required for several purposes but in different formats. A more focused approach to reporting should be used to reduce the burden on organisations and managers. At present, there is no whole-of-system consideration of the impact of proposed reporting requirements, or of the continued relevance of existing reporting requirements. Internal red tape is increasing for all entities. Reporting requirements should be periodically reviewed to ensure they continue to meet their intended objectives efficiently and effectively. Even if a requirement is initially appropriate and cost effective, it may not be so in years to come. Tiered or differential reporting The current reporting framework adopts a one-size-fits-all approach: entities have the same reporting requirements regardless of size or risk. A more nuanced approach could reduce unnecessary compliance requirements and match reporting obligations to the circumstances in which organisations and programs operate. While the one-size-fits-all approach helped with the adoption of accrual accounting practices, advances in information technology and the increased complexity of Australian Accounting Standards to match more complex business arrangements have led to standard minimum reporting requirements that are in many cases burdensome and of limited relevance to many smaller Commonwealth agencies. Even for large entities, financial statements are inadequate tools for effective accountability. They merely show that money can be accounted for in a prescribed fashion and, at an entity level, they say little more.31 They do not tell the reader about the effectiveness, efficiency or economy of a Commonwealth body. 31 T Harris, ‘Advancing accountability in government’, AGENDA: A Journal of Policy Analysis and Reform, vol. 16, no. 3, 2009, p. 52. 35 Tiered financial reporting arrangements should be established that are appropriately calibrated to relevant entities or programs. Such arrangements could continue to meet the information needs of users and to serve the integrated reporting needs of the Commonwealth. A tiered reporting model would reduce red tape and focus scrutiny on the most high-risk areas and material entities. This approach has already been applied in the private sector, where a three-tiered reporting framework has been introduced to reduce the regulatory burden on small companies limited by guarantee, as shown in the following table. Tier Type of company 1 Small company limited by guarantee 2 3 Obligations Unless directed by a member or ASIC, does not have to: • prepare a financial report or have it audited • prepare a directors’ report • notify members of annual reports. Company limited by guarantee Must prepare a financial report. with annual (or consolidated) Can elect to have its financial report reviewed rather revenue of less than $1 million than audited. Must prepare a directors’ report, although with less detail than required of other companies. Must give annual reports to any member who elects to receive them. Company limited by guarantee Must prepare a financial report. with annual (or consolidated) Must have the financial report audited. revenue of $1 million or more Must prepare a directors’ report, although with less detail than required of other companies. Must give annual reports to any member who elects to receive them. Source: Australian Securities and Investments Commission, INFO 131: Companies Limited by Guarantee – Simplified Obligations, viewed 22 October 2012, www.asic.gov.au/asic/asic.nsf/byheadline/Companies+limited+by+guaranteesimplified+obligations?openDocument.html. 36 Size would not be the only factor to consider when differentiating reporting arrangements. Other factors include the level of public interest, the risk involved in the entity’s activities and whether the entity has to meet requirements from other jurisdictions as a result of joint activities. Significant consultation will need to occur with stakeholders, including the Auditor-General and parliament, to ensure that transparency and accountability is not compromised by such arrangements. It will take time to resolve these matters and to ensure that the aim of simplifying reporting requirements and reducing the burden in preparing financial statements for lower tier organisations occurs without losing accountability. There is, however, a strong interest in examining whether such a reporting scheme can be put in place, including from state governments. Integrated reporting Standards and rules for reporting currently focus on financial reporting. However, public value is not only concerned with financial performance. For government entities to contribute to long-term, sustainable value creation they need to direct their operations to achieving sustainable economic, service, social and environmental results. The integration of sustainability information with mainstream financial reporting is being examined by the Financial Reporting Council and other groups. The Australian Accounting Standards Board and the International Public Sector Accounting Standards Board also have active projects looking at the role of performance information in reporting. Any standards should recognise the need to meet public sector requirements. As part of the Better Government reform agenda, Finance has responsibility for developing an integrated reporting framework for Commonwealth entities. In the 2011–12 annual reports cycle, Finance conducted a pilot with selected agencies to provide an evidence base for the broader applicability of an integrated reporting framework across the public sector. Annual reports were chosen as a vehicle for the pilot because they already contain significant amounts of relevant non-financial performance information. The key principles under which the pilot operated were that integrated reporting should not create additional reporting burdens; it should be compatible with existing reporting requirements and methodologies; and it should use a consistent and simple format to allow comparison of performance across the Australian Public Service, across jurisdictions and internationally. 37 Flexibility and longer term planning Typically, once budgets are agreed and amounts have been appropriated, entities tend to focus on managing against their annual budget. This does not necessarily equate to good financial management. For example, managers may seek to spend their annual budgets in order to protect their budget share and to avoid having future allocations reduced. While government decision-making processes contain some mechanisms for dealing with unspent funding at the end of each year (movement of administered funds, changes to departmental capital budget profiles, and approval processes for departmental operating losses arising from spending revenue that was received in previous years), a lack of flexibility to carry over unspent funds from one year to the next in anticipation of future expenditure was cited by many participants in the CFAR discussions as an unnecessary limit on managerial discretion. This lack of flexibility, together with controls associated with capital and recurrent expenditure, can make it difficult for entities to vary the mix of departmental resources and hence improve performance. Consideration should be given to allowing entities to spread cash across years in order to effectively run their operations, without detracting from overall budget and expenditure control.32 This could include replacing the current operating loss arrangements with a mechanism that is based on comprehensive performance metrics. There may be scope for certain expenditure, such as that related to major investment projects that run over several years, to be approved on a multi-year basis. Multi-year expenditure planning and budgeting, which has been implemented in some jurisdictions and to a degree for some CAC Act bodies, should also be examined. Any proposals for change would need to take into account the objectives of the Commonwealth’s annual budget process and the existing requirements for all expenditure to be effective and efficient. In particular, the potential impact on the government’s fiscal strategy would need to be considered in developing rules that allowed spending to be spread across multiple years. Annual appropriations Currently, annual appropriations do not lapse without legislative action, resulting in a significant build-up of unspent appropriation amounts. While these amounts remain legally available to be used, in practice entities are largely prevented from accessing these amounts through a range of administrative mechanisms, such as the operating loss rule, to avoid adverse impacts on the financial position of the government. Whenever they are accessed, there is substantial administrative complexity associated with their use, such as matching liabilities to the related appropriations. 32 The running costs system that preceded the existing arrangements was strictly cash limited and allowed managers to switch up to 2 per cent of their running costs between one financial year and another. 38 To simplify the whole-of-government management of appropriations, the framework should be amended so annual appropriations lapse automatically after a suitable period of time. The acceptable period for lapsing will need to be examined. Moving to cash appropriations, based on the net annual cash requirement of an entity as shown in its cash flow statement, would further simplify the framework. Under this approach, appropriations would continue to be explicitly linked to an entity’s accrual budget and its strategy for managing its balance sheet. This approach would also facilitate a clear read between appropriations and annual financial statements. Moving to cash appropriations does not mean that the accrual reporting and budgeting framework would be dismantled or that its importance would be diminished. It should also not reduce the motivation for entities to manage all of their resources as opposed to end of year cash balances, as budgets and financial statements would still be prepared on an accrual basis. The benefit of indirectly transferring appropriated money to CAC Act bodies through portfolio departments is also questionable. Many CAC Act bodies are funded from the Consolidated Revenue Fund and are ultimately accountable for that money to parliament. There may be a case for many current CAC Act bodies to be appropriated directly and, indeed, they were until the 2007–08 Budget. Adjustments to annual appropriations Adjustments are commonly made to annual appropriations. This means that the actual amount available to an FMA Act agency for the year may differ from the amount approved by parliament for the entity.33 Despite the fact that the majority of CAC Act bodies receive all, or a large part, of their funding through appropriations, these adjustment provisions do not apply to them. Instead, the general accounting treatments are considered adequate for reporting requirements. Cash appropriations could facilitate the removal of some adjustment provisions from the FMA Act, such as section 31. 33 For example, see sections 30, 30A and 31 of the FMA Act, which relate to appropriation adjustments such as repayments to the Commonwealth, recoverable GST and agency receipts. 39 Decoupling outcomes from annual appropriations The Constitution was designed to allow for a degree of flexibility in administrative arrangements.34 While it establishes the necessary requirements for an appropriation, the Constitution does not set down detailed, prescriptive rules for the management and control of public finances, including the form in which appropriations are presented to parliament. It is for parliament to determine the degree of specificity with which the purpose of an appropriation is identified.35 Three broad approaches were canvassed in the CFAR consultations regarding annual appropriations: continue the existing process of appropriating by outcome appropriate by entity and key priority, or appropriate by program. The preferred position in this paper is to appropriate by entity and/or key priority. Fundamentally, the practice of defining broad outcomes to support management flexibility does not reconcile easily with the need for clear and specific objectives to support accountability. There is also little evidence to suggest that appropriating to outcomes has given parliament useful and relevant information about, and more meaningful control over, the purpose of appropriations.36 Nor is there evidence to suggest that the focus on performance – which, at a fundamental level, is about achieving results for the community – has been reinforced by appropriating to outcomes. In a technical sense, outcomes only apply to a small proportion of government spending. For example, special appropriations, which comprise some 75 per cent of Commonwealth expenditure, are not appropriated by outcome. Neither are departmental amounts, which are technically appropriated at the entity level, although they are notionally attributed to outcomes. Moreover, 161 of 176 non–department of state entities have only one outcome. For these agencies, the outcome framework for appropriations provides no additional information than is conveyed by the purpose of the agency itself.37 Appropriating at the entity level could simplify these annual appropriations. Suitable processes to monitor agency spending in the context of the government’s fiscal strategy will continue to be required. 34 Re Patterson; Ex parte Taylor (2001) 207 CLR 391, at 401–403. Victoria v Commonwealth & Hayden (1975) 134 CLR 338, at 404, per Jacobs J. 36 Senate Standing Committee on Finance and Public Administration, Transparency and Accountability of Commonwealth Funding and Expenditure, 2007, paragraph 2.21. 37 A recent Finance estimate for 2011–12 is that only some 6 per cent of the total amount of appropriations relates to entities with multiple outcomes. 35 40 Appropriations to entities could be complemented by appropriations to key priority areas, particularly when they cross organisational boundaries. A recent example was the Clean Energy Future package, which comprised 52 measures across nine portfolios. Attachment E shows an alternative way in which the package could have been presented in the Appropriation Bills. To support entity-based appropriations, Portfolio Budget Statements could be restructured to more closely align external reporting of planned expenditure and performance, including on programs, with internal planning and management reporting by entities. This would make the Portfolio Budget Statements an elaboration of a corporate plan. Such a change would facilitate better alignment of, and a clear line of sight between, internal and external financial and performance information and better reflect the operations of organisations and programs. An alternative considered in the CFAR process was for administered amounts to be appropriated to particular programs, rather than to outcomes. This approach could provide parliament with greater specificity over what it is approving. From a control perspective, it may provide increased confidence that money will be directed to specific programs as proposed. However, the approach has the potential to add a layer of complexity, as it would create legal constraints on the administrative and policy operations of government. This could be minimised to some extent by ensuring that the program framework is consistent across the budget, appropriation and annual reporting processes. Such an approach would not replace the need for Finance to maintain effective oversight and monitoring arrangements. The more prescriptive appropriations are made, the more likely it is that the appropriation framework will create silos of activity. Legalism at the program level could create similar issues to those currently evident for the specification of outcomes. Moreover, there would be a perverse incentive for agencies to play with the boundaries and definitions of programs to increase the size of the appropriation pools. If amounts are appropriated at too low a level of detail, managers may have less flexibility to deliver on results and administrative costs could increase. One of the features of appropriating to outcomes is that it is possible for entities to reallocate funding as required between programs covered by the same outcome. If appropriations were based on programs, other legal mechanisms would be required to allow for responsiveness and flexibility in government while still meeting parliament’s needs. None of these options is about reducing the focus on the achievement of public policy goals and targets. Rather, the underlying intention is to better distinguish legal issues in the financial framework from the policy objectives that governments pursue. The goal is to develop comprehensive and meaningful outcomes and performance information that are part of a more holistic, whole-of-government performance framework, regardless of the appropriation framework. 41 Special appropriations Special appropriations provide money for a particular purpose, such as the payment of social security entitlements. Currently, around 75 per cent of government expenditure is authorised by special appropriations. Once approved by parliament, special appropriations provide the capacity for expenditure to be funded on a permanent basis, unless they are time limited, subject to meeting particular criteria. Parliamentary approval is required to remove or adjust a special appropriation. The role of the Finance Minister in approving, or creating, special appropriations should be clarified to better recognise the Minister’s custodianship role in relation to government finances. Finance could develop criteria for establishing special appropriations, as is currently the case for special accounts. Such criteria would take into account the design and nature of the program being funded and the potential to sunset funding to ensure that the appropriation remains effective and relevant, and does not continue without review. Finance could also play a greater role in assisting entities and programs with determining the most appropriate option for funding activities, that is, the choice between annual appropriation, special appropriation and the use of special accounts. Creating and abolishing bodies To cope effectively with changes to the operating environment within which government works, new entities need to be created and redundant ones merged or abolished from time to time. It can take a long time to establish a new statutory body in the Commonwealth. Depending on the circumstances surrounding the establishment of an entity, decisions on financial governance may become skewed towards the quicker option, rather than the better option. On the other hand, Commonwealth companies can be established quickly. A potential disadvantage of a company is that it is not always automatically subject to the accountability and transparency arrangements that apply to government more broadly – such as requirements of the Freedom of Information Act 1982. While these arrangements can be extended to Commonwealth companies, that can take time. It can also be difficult to wind up an entity. Legislation is required to abolish statutory bodies, which can take time. Companies can be hard to wind up, especially if there are trailing contingent liabilities. They can linger on for years while being wound up during an expensive liquidation process, which takes up public resources. 42 The capacity to establish and abolish statutory corporations through a single piece of legislation should be examined. This could improve the efficiency of government operations. The proposal is similar in nature to what has occurred under the Primary Industries and Energy Research and Development Act 1989, where a number of statutory corporations have been established through regulations. The proposal is not for a mandatory requirement that would limit ministers and their departments to using this method to establish new statutory corporations. Rather, the proposal is to provide an option whereby primary legislation contains standard governance clauses, leaving details like the name, number of directors, and functions and powers of each body to be contained in regulations.38 This may be particularly helpful in enabling the Commonwealth, states and territories to join up through new inter-jurisdictional entities. Implementation The proposed reforms encompass a range of legislative, process and cultural changes that cannot all be achieved at the same time – nor should they be. Implementation of reforms, taking into account appropriate sequencing and recognition of interdependencies, will take several years and require input from all parties to ensure success. An indicative timetable for key features of the reform effort is provided at Attachment F. 38 Legislation could also provide for the transfer of outstanding liabilities of an entity to the Commonwealth. 43 Attachment A: Background to CFAR On 8 December 2010, the Minister for Finance and Deregulation announced the Commonwealth Financial Accountability Review (CFAR) as part of the Australian Government’s Better Government agenda. CFAR was to examine the Commonwealth’s financial framework from first principles. It would take several years to complete and involve extensive consultation with stakeholders. During 2011, thirteen issues papers on various topics related to the financial framework, including governance, risk, reporting and performance management, were circulated within the Commonwealth public sector. Finance undertook extensive consultation and sought feedback from government entities and individuals on the issues raised. The views gathered through consultation on the issues papers were used to inform the development of a public discussion paper that was designed to explore key issues in detail and identify potential options for reform. Government entities were engaged during this time through an inter-departmental working group and discussions at consultative forums. An Eminent Readers Group comprising current and retired senior bureaucrats, private sector executives and academics was also formed to provide expert input into the development of the discussion paper. In March 2012, the CFAR discussion paper Is Less More? Towards Better Commonwealth Performance was released by the Minister for Finance and Deregulation. The paper’s purpose was to promote consultation and stimulate public discussion. Extensive consultation on the discussion paper followed. Finance met with stakeholders from the public, private and not-for-profit sectors, and academe to obtain a breadth of views on the key issues affecting government operations and to gain insights into reform opportunities to improve government performance. A dedicated website, www.cfar.finance.gov.au, was established and a series of open forums, roundtables and one-to-one meetings were conducted across Australia to reach as wide an audience as possible. As a result of the broad engagement strategy, CFAR received around 70 written submissions from interested parties. Information and feedback provided in the submissions and obtained through the consultations had a significant influence on the development of the position paper. The submissions can be viewed at www.cfar.finance.gov.au. 44 Attachment B: Indicative content and structure of a single Act This attachment provides an overview of how legislation to replace the Financial Management and Accountability Act 1997 (the FMA Act) and the Commonwealth Authorities and Companies Act 1997 (the CAC Act) might be structured and the nature of the provisions that may be included under the proposals canvassed in this position paper. The proposals and the related provisions will be the subject of consultations before recommendations are presented to the Government. Public Finance and Performance Act: Discussion of content This paper proposes replacing the FMA Act and the CAC Act with a single Public Finance and Performance Act. The replacement legislation would seek to draw on the best elements of the current FMA and CAC Acts; remove unnecessary complexity; and enable a focus on key issues not currently given explicit recognition in either the FMA Act or CAC Act. It would be based on an approach that: reflects the management of resources, not just money, with the resource management cycle as the basis for describing key activities and the responsibilities of entities provides an increased focus on performance and the management of risk better explains the arrangements relating to the life cycle of entities (creation, management and winding up) and the flexibility for different governance models to be pursued within a coherent and consistent framework recognises key roles and responsibilities of individuals and positions recognises that financial legislation should not affect the functions or independence provided to an organisation through enabling arrangements. While the structure and content of the legislation would be different from both current Acts, the philosophy and approach underpinning the new legislation would be modelled on the CAC Act. This would mean establishing core obligations for managing and using resources that would apply across all Commonwealth entities while also providing them with the ability wherever possible to implement the requirements in a way that is proportionate and appropriate to the size of the entity and the nature of its activities. 45 Guiding principles The legislation would set out objectives and principles of performance management and accountability. This would include a focus on stewardship of Commonwealth resources; risk management; joining up and partnering; integrating financial and non-financial information to gauge performance; and transparency. It would also recognise that the requirements imposed on Commonwealth entities in relation to resource management and governance can and should differ relative to the complexity and risk profile of each entity. Governance Moving to a single Act would mean the incorporation of core obligations for resource management, but not the application of a one-size-fits-all approach to governance. The diversity of Commonwealth bodies and positions requires that there be sufficient legislative and structural flexibility to accommodate these differing purposes effectively. The single Act would accommodate this diversity with potentially a broader menu of options than is currently available, especially in relation to joint venture arrangements and inter-jurisdictional bodies. The legislation would also allow for the recognition of different categories of entity in the applicability of particular provisions to vary from one category to another. For example, Government Business Enterprises and intelligence bodies already have modified arrangements in relation to their operations. Roles and responsibilities Current legislation is inconsistent and incomplete in its description of the roles and responsibilities within the financial framework. The replacement legislation would address this. Finance Minister The legislation would make more explicit the central role of the Finance Minister as custodian of public resources and issuer of standards and instructions on the financial framework and its operation. Accountable authority The focus of the legislation would be on the management of resources and the performance of entities; the type of governance structure should be incidental. 46 To cover the variety of governance structures in the Commonwealth, it is proposed to use the term ‘accountable authority’ to denote the person or board (however described) having the general direction and control of, and the overall responsibility for, the operations of an entity. The responsibilities of an accountable authority would be recognised as involving: support to the responsible minister in carrying out the minister’s responsibilities being the principal adviser to the responsible minister on entity issues promoting and pursuing proper resource management within the entity. This would include recognition that a need may arise, subject to the role and purpose of the entity, for an entity to contribute to the development and delivery of whole-of-government programs and services, which may involve working across jurisdictions and sectors, in line with government priorities and consistent with prescribed requirements. Chief financial officer The central role of the chief financial officer in supporting the chief executive or board of directors would be recognised in relation to such matters as the preparation of estimates; management of resources and reporting on their use; and establishing and maintaining internal controls. Persons engaged in resource management and use All persons engaged in public sector activities have a role in making decisions about resources and/or in their management and control. To guide their decision-making, core obligations for all persons would be recognised in the legislation. Planning and use of resources The high-level stages of the resource management cycle would be recognised in the financial management legislation, with appropriate links to the budget framework. Appropriations and revenue Parliament provides spending authority under the Constitution for Commonwealth entities funded through the budget process, and any resources used by those entities require an appropriation. The legislation would make this clear, as well as describe the arrangements covering the Official Public Account and rules covering different types of appropriations. 47 Planning and budgeting The annual budget process is at the heart of government decision-making on programs and policies. It is mentioned only indirectly through the requirement to prepare estimates (FMA regulation 22D and CAC Act section 14). Given the central nature of the budget process for planning and accountability, the legislation should more explicitly recognise this role. This would include provisions covering the requirement for entities to prepare estimates, for the government to present estimates to parliament in the form of the appropriation Bills and supporting material39 and for government to provide information on the strategies and priorities to which the resources are to be directed. Management and use of resources The legislation would set out some of the key requirements for Commonwealth entities in the management and use of public resources. By default these provisions would apply to all users of public resources. These provisions may interact with other areas of the legislation, such as in relation to the roles and responsibilities of accountable authorities. The provisions could cover activities such as the collection and handling of money, the management of property and other assets, investments and borrowing. The starting point for considering provisions is with recognition of ‘the proper use of resources’. This is largely reflected in section 44 of the FMA Act (‘efficient, effective, economical and ethical use that is not inconsistent with the policies of the Commonwealth’) and would be replicated in the new legislation. The legislation would also take into account the decision of the High Court in the Williams case40, which requires statutory authorisation for expenditure that is outside the ordinary services and functions of government. This would be supported by an approach whereby authority to enter into commitments to spend money will be based on the idea that if available appropriation exists (or available authorised resources for an entity not receiving appropriation), and the commitment is for a purpose consistent with the appropriation or the entity’s focus, the person making the decision within the entity has authority to enter into a commitment. 39 The Charter of Budget Honesty Act 1998 requires government to prepare and present a Fiscal Strategy Statement (section 6) and a Budget Economic and Fiscal Outlook Statement (section 10) but no mention is made of the need to prepare and present Appropriation Bills to parliament. 40 Williams v Commonwealth [2012] HCA 23, 20 June 2012. 48 Performance and accountability While there are well-established processes and arrangements in relation to financial reporting, the focus on performance management is less effective. To strengthen both financial and non-financial performance management, the Finance Minister would be given the power to issue requirements for Commonwealth entities, including minimum requirements for planning, performance measurement and evaluation. The legislation would also cover requirements for government reports and statements and the reporting and accountability obligations for entities (including varied reporting and accountability obligations for Government Business Enterprises). Earned autonomy The legislation would establish core obligations for entities and provide the ability for the Finance Minister (or the government on advice of the Finance Minister) to escalate these requirements depending on the performance and/or risk profile of an entity. Administrative and other matters The legislation could be accompanied by a number of schedules covering such matters as the categories of organisations and application of specific provisions. The legislation would be supported by regulations and other subsidiary-level instructions. It is not, however, the intention to move existing volumes of prescription to lower levels. Draft legislation and indicative structure The final form and range of provisions in the legislation will be the subject of consultation ahead of making recommendations to government. The remainder of this attachment sets out an indicative structure for the legislation. 49 Public Finance and Performance Act 2013: Indicative structure Part 1: Introduction Title Purpose Part 2: Principles Objectives Performance, risk and accountability principles Part 3: Governance Categories of entity and applicability of Act provisions Creation and abolition of entities o Authority to form companies and subsidiaries Joint ventures o Arrangements for inter-jurisdictional and inter-sector agencies Changes to functions Part 4: Roles and responsibilities Finance Minister Responsible minister Accountable authorities o Variation for Commonwealth companies and Government Business Enterprises Persons engaged in resource management and use Advisory bodies Delegations Part 5: Planning and use of resources Division 1 – Appropriations and revenue Consolidated Revenue Fund and accounts Appropriations Other sources of revenue Supplementation Division 2 – Planning and budgeting Government strategies and priorities o Statement of government strategies and priorities o Entity corporate plans and strategies in support of government priorities Annual Budget Budget update 50 Division 3 – Management and use of resources Proper use of resources Investment Borrowing Indemnities and guarantees Part 6: Performance and accountability Division 1 – Finance Minster’s instructions Ability to make requirements about financial and non-financial performance management and evaluation o Core obligations of entities and ability of Finance Minister to escalate and modify requirements Division 2 – Reporting Government reports and statements o Reports on progress of government strategies and priorities o Finance Minister’s reports and statements Reporting and accountability obligations for entities o Financial reporting o Performance reporting o Additional reporting and supply of information o Auditing of financial and performance reports o Tabling of documents Reporting and accountability obligations for Commonwealth companies and Government Business Enterprises Part 7: Administrative and other matters Regulations, instructions and orders Definitions and terms Transitional matters Penalties and sanctions (Possible) schedules Categories of organisations and application of specific provisions Model arrangements for establishment and operation of joint activities Accountable authorities and roles and responsibilities of directors 51 Attachment C: NSW Audit Office – governance lighthouse41 As noted in the New South Wales Auditor-General’s report Financial Audit – Volume Two 2011, public sector governance is about shining a light on what agencies and government are doing and encourages agencies to better meet their obligations to the taxpayer and public.42 The governance lighthouse has been developed by the NSW Audit Office as a way to visualise governance in the public sector. 41 The Audit Office of New South Wales recommends that users exercise their own skill and care with respect to their use of the governance lighthouse and that users carefully evaluate its accuracy, currency, completeness and relevance. 42 NSW Auditor-General, Financial Audit –Volume Two 2011, May 2011, pp. 12–13. 52 Attachment D: Small agency reporting requirements The table below provides an indication of the reporting burden faced by an agency. It is not a comprehensive audit of all reporting requirements. It does not include internal reporting procedures, such as Chief Executive’s instructions. Name Agency ICT strategic plans Agency information security policy and plan Agency protective security policy and procedures Agency Public Cloud initiative Description Report to government Report to government Frequency Annually Annually Various reports to government Annually Report to government One-off ANAO financial statements audit ANAO fraud survey ANAO audit of accounts Survey on fraud control arrangements within APS agencies Proposed procurements for upcoming financial year Report to Finance Whole-of-APS remuneration data Remuneration details for staff Annually Annually Report to Finance Enter into the Central Budget Management System (CBMS) or Cpack Quarterly governance Annually Annually Validation of information in AusTender Report to government Annually Report to government Annually Report on packaging recycling Annually Taxation reporting obligation Cash and appropriation receivables reconciliation Report to government Comcare full-time equivalent actual and estimates Comcover renewal survey Survey Quarterly Ad hoc Survey Strategy to reduce power usage Compliance report Annually Annually Annually Annual procurement plan Application for operating loss APS Classification Survey APS Remuneration Survey Average staffing level Audit cleared small agency financial statements and notes Audit Committee reporting AusTender validation Australian Government Data Centre Demand Survey Australian Government property data collection Australian Packaging Covenant annual report Business activity statement Reconciliation report Certificate of compliance Comcare Comcover Comcover Risk Management Benchmarking Survey Commonwealth Fraud Control Survey Data Centre Optimisation Target Fair Work compliance reporting for contracts Annually Annually Annually Annualil Quarterly Annually July Annually Annually Annually 53 Name Digital records management strategy Disaster Recovery and Data Centre Survey Evaluation of recruitment advertising Description Report to government Survey Frequency Annually Annually Report to government Fringe benefits tax return Final audit Financial statements Fraud control plan Government Solutions Register Statutory report Report to government Financial statements ANAO Report to government One-off – 3 parts Annually Annually Annually Annually Annually Grants, vacancies and appointments ICT Benchmarking/ICT Review Survey 2–3 times/year Annually ICT investment intentions 2012–16 Statutory reporting Detailed report on ICT expenditure broken into categories Validation/confirmation of the above report Report to government – contractors Report to government ICT workforce plan Indigenous employment strategy Strategic plan Strategic plan Annually Annually Information asset register Intellectual property policy Interim audit Internet Protocol Version 6 (IPv6) preparedness Lands Acquisition Act Legal services reporting – financials Financial records Report Financial statements compliance Progress towards IPv6 readiness Annually Annually Annually Quarterly Real property survey Report expenditure for legal services Compliance letter for legal services Annually Annually Publish expenditure for legal services (web) Enter monthly actual information into CBMS Report to government Annually Enter monthly estimate information into CBMS Report to government Report and publish contracts over $100,000 Report on procurement Survey on contracts Annually Survey on volume and usage Report to government – procurement Annually Ad hoc ICT Benchmarking/ICT Review Survey – validation ICT contractor numbers Legal services reporting – letter of compliance Legal services reporting – web publishing Monthly actuals Monthly bank and account reconciliations Monthly estimates Property management plan Senate order $100,000 reporting Stationery and office supplies Telecommunications Telecommunications Travel Annually Annually Annually Annually Monthly Monthly 5-yearly Semi-annually Ad hoc Ad hoc 54 Name Whole-of-government procurement surveys National Australian Built Environment Rating System (NABERS) energy reporting National environment protection measures Online System for Comprehensive Activity Reporting (OSCAR) Mid-Year Economic and Fiscal Outlook (MYEFO) MYEFO parameter update Portfolio Budget Statements Pre-Expenditure Review Committee parameter update Preliminary June year to date statements Portfolio Additional Estimates Statements parameter update Australian Government property data collection cost reporting Campaign advertising funding Description Survey Frequency Ad hoc Report on energy efficiency Annually Report to government Annually Report on energy consumption Annually Update annual estimate information in CBMS Financial report Financial statements Financial reports Annually Financial reports Annually Report to government Annually Report to government Annually Report to government Annually Risk assessment template for data centre disaster recovery Web accessibility Report to government Biennially Compliance report – National Transition Strategy Phase 1 Compliance survey Annually Compliance survey Quarterly Report to government Half-yearly Report to government Survey of grants, labour market, and vacant positions over a two-year period Report to government Report on number of Senior Executive Service positions All-APS staff census Annually Ad hoc Whole-of-Government Common Operating Environment Agency Whole-of-Government Desktop Panel: quarterly agency intentions Senate order for the production of files Spending on ICT Various Australian Bureau of Statistics surveys Portfolio monitoring reports Senior Executive Service numbers State of the Service census Annually Annually Annually Annually Monthly Monthly Annually 55 Attachment E: Example of a key priority reflected in annual appropriation Bills The Clean Energy Future package is a key government priority. It involved 52 measures across 16 entities in the 2011–12 Mid-Year Economic and Fiscal Outlook. The funding for these measures was recorded within an outcome in the appropriation Acts. However, an alternative approach, which could provide greater flexibility and encourage joining up, would be to appropriate all of the money to the Clean Energy Future package, with notional allocations to each entity. The table below shows an example of what this might look like. Departmental ($’000) Administered ($’000) Total ($’000) Australian Bureau of Statistics 2,813 – 2,813 Australian Competition and Consumer Commission 2,198 – 2,198 Australian Securities and Investments Commission 400 – 400 Australian Taxation Office 2,200 – 2,200 Department of Agriculture, Fisheries and Forestry 3,578 27,299 30,877 1,045,304 35,200 1,080,504 – 204,870 204,870 2,811 1,189,028 1,191,839 174 – 174 Department of Human Services 36,854 – 36,854 Department of Industry, Innovation, Science, Research and Tertiary Education 10,362 173,789 184,151 Department of Resources, Energy and Tourism 12,384 218,800 231,184 Department of Sustainability, Environment, Water, Population and Communities 6,184 31,304 37,488 Department of the Treasury 3,861 – 3,861 Department of Veterans’ Affairs 3,533 90,830 94,363 Productivity Commission 3,859 – 3,859 1,136,515 1,971,120 3,107,635 Department of Climate Change and Energy Efficiency Department of Education, Employment and Workplace Relations Department of Families, Housing, Community Services and Indigenous Affairs Department of Health and Ageing Clean Energy Future – price on carbon 56 Attachment F: Possible timing for implementing CFAR reforms CFAR reform Year 1 Year 2 Year 3+ Single Act Draft and introduce a single Act to replace the FMA and CAC Acts. The single Act will: include a core set of obligations that apply to all Commonwealth entities clarify the role of all public officials in relation to the activities of the portfolio in the legislation develop consistent terminology for key concepts, such as public money, and their application provide a legislated role for the Finance Minister to approve the creation of a new special appropriation incorporate risk management in legislation reduce existing compliance burdens by removing unnecessary requirements, especially those that duplicate existing internal systems and controls (such as drawing rights) decriminalise penalties where feasible Development of regulations and guidance under the single Act Consequential amendments to related legislation Single Act and related supporting legislation come into effect Earned autonomy Develop the earned autonomy model with a core set of obligations across the resource management cycle that entities need to meet. Obligations may be raised in response to changes in entity risk profile or performance Pilot the earned autonomy regime Implement the regime Joining up Design models for joint ventures Trial joint venture model Improve guidance and support for joint activities and models for interjurisdictional bodies Structure the financial framework to allow for pooled funding arrangements and for appropriated amounts to be more readily redistributed among entities pursuing shared objectives Amend legislation to recognise that responsibilities can extend beyond individual organisations to include wider government objectives 57 CFAR reform Year 1 Year 2 Year 3+ Performance management and reporting Improve guidance materials for the construction of key performance indicators and the development and presentation of targeted and relevant performance information Encourage Commonwealth financial and non-financial performance information to be published on the web with a gradual move away from paper-based reporting Examine the establishment of a dedicated performance portal for government (e.g. performance.gov.au) Develop and consult on a coherent and integrated performance management framework for the Commonwealth Implement Commonwealth performance management framework Performance benchmarking Develop indicators that allow performance to be measured and compared across the public service for similar and/or related activities and functions Consult on performance indicators Implement performance indicators across the Commonwealth Introduce a more systematic approach to evaluation and better linking to budget processes Simplification Consider ways to simplify grants application and acquittal processes across the Commonwealth Consult with Commonwealth entities, service providers and grant recipients to ensure proposals reduce red tape Roll out measures to simplify grants application and acquittal processes Tiered reporting Develop a tiered (differential) reporting framework, including for financial statements and non-financial performance information Consult and trial tiered reporting for Commonwealth entities Implement tiered reporting Aligning reporting Restructure Portfolio Budget Statements to more closely align external reporting with internal planning and management reporting by entities Better align standards for preparing appropriation Bills, Portfolio Budget Statements, annual reports and audited financial statements to enable comparisons and a clear read between budgeted and actual expenditure and performance Integrated reporting 58 CFAR reform Year 1 Year 2 Year 3+ Develop an integrated reporting framework, incorporating financial, environmental, strategic and non-financial information Consult on and implement the integrated reporting framework Special appropriations Improve guidance for the establishment of special appropriations Simplify and streamline appropriation arrangements relating to treatment of goods and services tax (GST) in FMA Act Annual appropriations Appropriate bodies under the CAC Act directly Reform the machinery of government transfer of appropriation provision contained in the FMA Act so that transfers take effect from the start of the next relevant calendar month Base annual appropriations on the net cash requirements of entities Implement lapsing annual appropriation arrangements Simplify, and possibly eliminate, certain technical appropriation adjustment provisions currently contained in the annual appropriation Acts and the FMA Act Discontinue the practice of appropriating to outcomes, but strengthen performance accountability for achieving results Risk management framework Make risk management a core competency in government for managers and more broadly for all public officials Develop an overarching risk management framework for the Commonwealth Implement Commonwealth risk management framework Improving the budget process Investigate policy reforms to budget rules, processes and accounting treatments, including in relation to operating losses Implement budget reforms Culture and change Provide ongoing support within Finance and to agencies on changes to the framework and related processes through training materials, guidance and general assistance 59