Bus 50.2 Hybrid – Principles of Marketing Instructor’s Information Name: Prof. Myles Bassell Telephone: Cell (615) 400 5390 Email: professorbassell@yahoo.com ** check YOUR email daily mbassell@brooklyn.cuny.edu Website: http://userhome.brooklyn.cuny.edu/bassell/marketing Office Hours: **By Appointment** Virtual Office Hours: 24/7 Email / Instant Message / Text Message / Phone Before or After Class Required Text Book Marketing By Kerin, Hartley, Rudelius McGraw Hill ISBN: 978-0-07-340472-1 9th Edition My Dozen Objectives 1. Distribute a written syllabus the first day of class 2. Demonstrate my ability to organize materials for the class 3. Stimulate interest in the topic being studied 4. Generate effective class discussion when appropriate 5. Communicate effectively and speak clearly 6. Encourage independent thinking and ethical behavior 7. Demonstrate openness to students’ comments, questions, and viewpoints 8. Display an exceptional understanding of the course subject matter 9. Keep to the time and schedule requirements of the class 10. Provide students access to me outside of class and be available for Q&A 11. Clearly communicate course requirements and assignments 12. Promptly grade exams Course Objectives 1. Understand key Marketing concepts, terms, and definitions 2. Know how marketing concepts and theories are applied globally 3. Comprehend the importance of the 4P’s: product, place, promotion, and pricing 4. Attain an understanding of new product development 5. Learn the importance of segmenting, targeting, branding, and positioning 6. Appreciate cultural diversity and respect others who are of a different culture My Goal My goal is for students to L E A R N ! It is all about you! Brooklyn College BUS 50.2 HYBRID – Marketing Professor Bassell Page 2 of 9 http://userhome.brooklyn.cuny.edu/bassell/marketing Expected Course Outcomes Students completing this course will be able to: 1. Define key Marketing concepts, terms, and definitions 2. Apply fundamental marketing concepts and theories 3. List several segmentation approaches 4. Explain the 4P’s: product, place, promotion, and pricing 5. Discuss the importance of segmentation and positioning 6. Develop a business plan My Goals For You 1. Increase Your general knowledge about the subject 2. Enhance Your ability to analyze and solve problems 3. Improve Your ability to use computers and the Internet 4. Expand Your ability to find and use information on your own 5. Develop Your ability to express your ideas 6. Fortify Your appreciation and sensitivity to ethical issues 7. Enrich Your understanding of different cultures and have you become a champion of cultural diversity My Mission To help students achieve their educational and professional goals. Brooklyn College BUS 50.2 HYBRID – Marketing Professor Bassell Page 3 of 9 Course Overview The focus of this Marketing course is on providing an overview of the issues and dilemmas facing managers responsible for Marketing worldwide. The 4P’s of Marketing are explored in detail. Introduction to the complex and dynamic field of marketing and its systems. This course examines marketing's place in the firm and in society. Considered and analyzed are marketing research and strategies for product development, pricing, physical distribution and promotion, including personal selling, advertising, sales promotion and public relations. Methodology: The text book is required and an important tool used to expose students to important marketing concepts and topics. Video segments will be viewed online to illustrate key concepts. The application of key Marketing concepts will be explored and students will be required to analyze case studies. ** Students must respond to the discussion thread posted to blackboard regarding each case. This will help improve your understanding of the concepts. Questions are designed to give you the opportunity to demonstrate an understanding of the concepts and to apply the concepts to specific scenarios. You must give a comprehensive explanation using the criteria and components of the relevant concepts. Your answer must be persuasive and use the course concepts as a basis. This will help you to develop your critical thinking skills. Attendance Class meetings are for your benefit! Regular attendance is required. Excessive absence (more than 1) or lateness (more than 1) will result in a penalty of one full grade lower. *** Absences for religious observance are allowed as outline in the Brooklyn College Bulletin on page 53. You are required to notify me if you believe your absence meets the criteria outlined in the bulletin. There will be information shared in class that is NOT in the book. You are responsible to know this material for the exams and quizzes. Students should come to class prepared to participate and take really good notes!!! Reading Assignments Please read the chapters, cases, and other materials BEFORE class. The chapters next to the date are the chapters we will discuss in that class. Brooklyn College BUS 50.2 HYBRID – Marketing Professor Bassell Page 4 of 9 Talking In Class Talking in class is allowed. HOWEVER, only one person is allowed to speak at a time. I expect that you show respect for students who have opinions different from your own. Also please be patient with students who have questions and are trying to understand concepts. Talking in class and being rude will certainly have a negative impact your grade. Only one person should be speaking at a time. Exams (3) There will be 3 Exams Exam # **** There are NO makeup Exams**** Date of Exam Chapters 1 Feb 18 1, 2, 3, 4, 5 2 April 1 6, 7, 8, 9, 10, 11, 12 May 20 1 – 20 3 Final Exam NO makeup exams You are required to take all exams. There are PLEASE do not cheat or violate the code of conduct! It is not worth getting an F or being suspended from the university. EXTRA CREDIT: There are no EXTRA Credit assignments. Your exams and projects will be graded diligently. There is NO curve in grading exams. If your average is a 59 you earned an F. There are NO extra credit assignments. A rigorous process will be used to determine your final grade. If you get an A you should get satisfaction from knowing that you worked hard to earn that grade. Grading Percentage o Quizzes 15% o Marketing Plan 15% o Case Study Discussion Threads 15% o Exam 1 15% o Exam 2 15% o Exam 3 25% Grading Criteria A 95% + C 72.5% to 77.49% A- 90.0% to 94.9% C- 70.0% to 72.49% B+ 87.5% to 89.99% D+ 67.5% to 69.99% B 82.5% to 87.49% D 62.5% to 67.49% B- 80.0% to 82.49% D- 60.0% to 62.49% C+ 77.5% to 79.99% F Below 60% Brooklyn College BUS 50.2 HYBRID – Marketing Professor Bassell Page 5 of 9 Case Studies (to be announced in class) ** Students must respond to the discussion thread posted to blackboard regarding each case. You must complete and submit responses to all case study discussion threads. You must submit them the day they are due. The case study discussion threads are posted to blackboard. Study Guides, Projects, and Assignments (to be announced in class) You must complete and submit ALL study guides, projects, and assignments. You must submit them the day they are due. Late submissions of projects will bear a 1 full grade lower penalty. ++++ Being absent … does NOT excuse you from submitting your work the day it is due. If you are absent you must email me on (or before) the due date the work that is due. Disability-Related Accommodations In order to receive disability-related academic accommodations students must first be registered with the Center for Student Disability Services. Students who have a documented disability or suspect they may have a disability are invited to set up an appointment with the Director of the Center for Student Disability Services, Ms. Valerie Stewart-Lovell at 718-951-5538. If you have already registered with the Center for Student Disability Services please provide your professor with the course accommodation form and discuss your specific accommodation with him/her. BUS 50.2 HYBRID – Marketing Professor Bassell Page 6 of 9 Code of Conduct This Code of Conduct highlights and supplements, but does not replace the Code of Conduct issued by Brooklyn College and/or The City University of New York. The goal of this code is to maximize the classroom experience for all. Your course grade is in part a function of your: 1. exam, project, and quiz results 2. level of participation a. projecting a positive attitude b. making intelligent and relevant remarks 3. accurate completion and timely submission of study guides There are other factors that can have a significant impact on your course grade and they include: Disruptive Behavior o Rudeness o Disrespect o Lateness o Interrupting the lecture Frequent absence Signing the attendance sheet and leaving OR signing for someone else Failure to turn off electronic devices (cell, phones, pagers etc) Cheating / Plagiarism The faculty and administration of Brooklyn College support an environment free from cheating and plagiarism. Each student is responsible for being aware of what constitutes cheating and plagiarism and for avoiding both. The complete text of the CUNY Academic Integrity Policy and the Brooklyn College procedure for implementing that policy can be found at this site: http://www.brooklyn.cuny.edu/bc/policies. If a faculty member suspects a violation of academic integrity and, upon investigation, confirms that violation, or if the student admits the violation, the faculty member MUST report the violation. (calculators, phones, ipods, pda’s, blackberry’s, treo, and other devices are NOT allowed during any exam) Penalties Violation of this Code of Conduct and other rules of Brooklyn College and C.U.N.Y. can result in: Lowering your course grade one full letter per offense Receiving an F or failing grade for the course Being suspended or expelled from the college or university Brooklyn College BUS 50.2 HYBRID – Marketing Professor Bassell Marketing By Kerin, Hartley, Rudelius McGraw Hill ISBN: 978-0-07-340472-1 9th Edition Part 1 Initiating the Marketing Process 1 Creating Customer Relationships and Value Through Marketing 2 Developing Successful Marketing and Organizational Strategies APPENDIX A Building an Effective Marketing Plan 3 Scanning the Marketing Environment 4 Ethical and Social Responsibility in Marketing Part 2 Understanding Buyers and Markets 5 Understanding Consumer Behavior 6 Understanding Organizations as Customers 7 Understanding and Reaching Global Consumers and Markets Part 3 Targeting Marketing Opportunities 8 Marketing Research: From Customer Insights to Actions 9 Segmenting, Positioning, and Forecasting Markets Part 4 Satisfying Marketing Opportunities 10 Developing New Products and Services 11 Managing Products and Brands 12 Managing Services 13 Building the Price Foundation 14 Arriving at the Final Price APPENDIX B Financial Aspects of Marketing 15 Managing Marketing Channels and Wholesaling 16 Customer-Driven Supply Chain and Logistics Management 17 Retailing 18 Integrated Marketing Communications and Direct Marketing 19 Advertising, Sales Promotion, and Public Relations 20 Personal Selling and Sales Management Part 5 Managing the Marketing Process 21 Implementing Interactive and Multichannel Marketing 22 Pulling it all Together: The Strategic Marketing Process APPENDIX C Planning a Career in Marketing APPENDIX D Alternate Cases Page 7 of 9 Brooklyn College BUS 50.2 HYBRID – Marketing Week 1 Professor Bassell Topics Date Course Overview Jan 28 Page 8 of 9 Assignments Quiz 1 Chapter 1 Customer Relationships & Value Video Case Study 2 Chapter 2 Marketing Strategies Feb 4 Chapter 3 Marketing Environment Video Case Studies Quiz 2 Quiz 3 3 Feb 11 Chapter 4 Ethics in Marketing Chapter 5 Consumer Behavior Video Case Studies Quiz 4 Quiz 5 4 Feb 18 Exam # 1 *** Exam *** Feb 25 Chapter 6 Organizations as Customers Quiz 6 5 Video Case Study 6 Mar 4 Chapter 7 Global Consumers Quiz 7 Video Case Study 7 Mar 11 8 Chapter 8 Market Research ***** Online Quiz 8 *********** Online Mar 18 Chapter 9 Segmenting and Positioning Quiz 9 Chapter 10 New Products Quiz 10 Chapter 11 Products and Brands Quiz 11 Chapter 12 Managing Services Quiz 12 April 1 Exam # 2 *** Exam *** 11 April 8 Spring Break Spring Break 12 April 15 Spring Break Spring Break 9 Mar 25 10 Brooklyn College BUS 50.2 HYBRID – Marketing 13 Apr 22 14 Apr 29 14 May 6 ***** Professor Bassell Page 9 of 9 Online Chapter 13 Price Foundation Quiz 13 Chapter 14 The Final Price Quiz 14 ***** Online Chapter 15 Marketing Channels Quiz 15 Chapter 16 Supply Chain Quiz 16 ***** Online Quiz 17 Chapter 17 Retailing Quiz 18 Chapter 18 Marketing Channels 15 May 13 ***** Online Quiz 19 Chapter 19 Direct Marketing Quiz 20 Chapter 20 Personal Selling May 15 Submit Marketing Plan May 20 th Exam 3 Chapters 1 - 20 This will be a fun semester ! I am looking forward to being your coach ! Name: Prof. Myles Bassell Telephone: Email: professorbassell@yahoo.com Cell (615) 400 5390 (you can text or call) *** check YOUR email daily mbassell@brooklyn.cuny.edu Website: http://userhome.brooklyn.cuny.edu/bassell/marketing Office Hours: **By Appointment** Virtual Office Hours: 24/7 Email / Instant Message / Text Message / Phone Before or After Class Key College Dates Monday, February 2: Last day to add a course; Monday, February 9: Last day to file Pass/Fail application; Tuesday, February 17: Last day to drop a course without a grade; Monday, March 16: Last day to file for Spring 2009 Graduation; Tuesday, April 7: Last day to apply for withdrawal with a W (non-penalty) grade Tuesday, April 7: Last day to resolve Fall 2008 Incomplete grades Tuesday, April 7: Last day to resolve Fall 2008 ABS grades