Hope Lowdermilk
33 Harry Agganis Way, Box 9542, Boston, MA 02215  949-842-9984  hopealla@bu.edu
EDUCATION
Boston University; Boston, MA
Boston University Collaborative Degree Program
Bachelor of Science in Business Administration
 Concentration in Organizational Behavior
Bachelor of Science in Communication
 Concentration in Women Studies
Cumulative GPA: 3.43
May 15th 2013
Activities/Honors
 Chancellor and Ritual Chair of Delta Sigma Pi
 Recipient of the Harold D Hodgkinson Scholarship
Academic Team Project
The Past, Present and Future of the Utility Industry
 Analyzed the past, present and future of five utility companies using Porter’s 5
Forces, Financial Ratios, SWOT, and the DuPont Identity.
 Created and presented three PowerPoint presentations to 35 students about five
different utility companies illustrating their niches, corporate strategies, and
marketing plan.
 Collaborated with team members in brainstorming, designing and explaining the
business cycle of the utility industry.
EXPERIENCE
Boston University’s Marketing and Communications; Boston, MA
January 2010 – Present
Communications Assistant
 Trained four employees which reduced training time from one month to two weeks.
 Identified common customer complaints and worked with management to create
training guide which outlined quick solutions to common problems, improving
quality of customer service.
 Operated as a liaison between student and department groups and creative
services to ensure posters were delivered using excel and Microsoft outlook.
Jessica Chen; Ladera Ranch, CA
September 2003 – August 2009
Caretaker
 Organized school, extracurricular and carpooling activities.
 Cooked, cleaned and maintained the safety of two young girls.
 Retained CPR and First Aid training credentials.
VOLUNTEER
EXPERIENCE
HSM Small Groups; Las Flores, CA
December 2009 – Present
 Engaged in conflict management between members of the small group and
installed a system of conflict resolution that students can maintain themselves.
 Updated the HSM teaching curriculum and incorporated more interactive elements
according to the ages of the members.
SKILLS
INTERESTS

Computer: Microsoft Word, Excel, Outlook, PowerPoint, and the Adobe Creative
Suite

Cooking dessert, collecting fortunes, writing, and photography.