Professional Ropes Course Association (PRCA) www.prcainfo.org July 17, 2006 Anne Caldas Secretary, ANSI Executive Standards Council (ExSC) American National Standards Institute - ANSI www.ansi.org 25 West 43 Street, 4th Floor New York, NY 10036 acaldas@ansi.org 212-642-4914 Fax: 212-840-2298 Dear Anne Caldas, Per the appeal of the Professional Ropes Course Association (PRCA) ANSI American Standards Developer (ASD) status requested by the Association for Challenge Course Technology (ACCT) complaint, please find herein our response to the allegations asserted before you and our numerous supporting documentation that will validate our position. We are confident that we have gone above and beyond in our responsibilities to include as many affected individuals in our process. We are confident that our supporting information and actions will show that the appeal is without merit. Our documentation will prove that the ACCT has been controlling of vendors in their association and has caused and contributed to this stale mate between our two associations. Furthermore, it will become self evident that the very information ACCT desires to take credit for, in fact, has been available with the ropes challenge course industry for many years preceding their formation and creation of standards and that the allegations of borrow standards is without warrant. Statement of Facts – EXSC 6631 History of ACCT Standards Paragraph #1 In addition to the ACCT version, it should be noted that ropes challenge courses have been operational in the USA since around 1971, with Project Adventure (PA) (founder Karl Rohnke) and 1977 Treeline (founder Rob Rubendall) being some of the very first ropes challenge course companies, some twenty-three (23) years prior to the first ACCT standards. At the inception of the PRCA, Karl Rohnke, most often referred to as the inventor of the modern day ropes challenge course, was contacted and asked of his support for another ropes challenge course association. Mr. Rohnke was even offered an honorary Board of Directors position to include the industry founder. Regretfully, Mr. Rohnke has retired from the industry and is currently battling cancer. We wished him the best of health and left the door open for his future participation. During the time between 1971 and 1994, the Association for Experiential Education (AEE) [www.aee.org] had published a red jacketed manual outlining minimum and best practices for ropes challenge course construction, authored by Simon Priest and Tim Dixon and entitled “Safety Practices in Adventure Programming.”(1) Outward Board at various locations and other programs (15, 16) had also produced operations manuals that spoke to practices, operations, construction 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org materials, and installation methods. Please note that a PRCA Board Member, Joel Cryer, is listed as a contributor to this document (1). Rob Rubendall (2), the PRCA Board President mentor in 1990, also had input into this document on August 3, 1990. Within this document, there was a section on ropes challenge courses and it stated items such as wire rope type, clamps, Safe Working Loads, operational practices, back-up systems, and other information on challenge course maintenance that had already been open and “common knowledge” in the industry, long before the ACCT published their guidelines / standards in 1994 or the ACCT formation in 1993. For additional support, herein is a copy of the George Williams College, OWLS Campus, Supervisor Training Agenda (3) collated by Rob Rubendall, Cathy Coster, Gary Cwidak, and others at the program, all whom had been in the industry for upwards of 5 - 11 years prior to the formation of ACCT. These professionals also acted as mentors to numerous intern professionals over the years, consulting on building, inspection, maintenance, and operation. The document clearly shares information about ropes challenge course construction, materials, and Safe Working Load data four years prior to the ACCT published standards of the time. Further, the ACCT was an informal sub-group under AEE in its early years of formation and AEE is the largest association within the industry of experiential education. ACCT maybe viewed as a sub-set of this industry as well could the PRCA. Many of the individuals who sit on the PRCA Board of Directors, contributed to the first PRCA standards published in April 2004 and/or sit on the current Consensus Body, all are highly qualified professionals and carry high levels of pertinent industry experience. Further, these Board members and initial document reviewers had been within the ropes challenge course industry from one to fifteens years (1-15) prior to the first publication by ACCT. We assert it not fair and improper representation that ACCT suggest they created or are the only source of industry knowledge, and by default, the PRCA standards had to have been sourced from their document. Much, if not all, of this information has been available for numbers of years prior to the formation of ACCT (15, 16). Herein is a copy of the version of the PRCA standards (4 [PRCA_Standards_April_2004.pdf]) available in April 2004. At the time PRCA first made standards available to its membership, ACCT’s contemporary standard was the ACCT Fifth Edition, January 2002 (5). It is clear that the PRCA standards had incorporated much more information than the ACCT January 2002 standards as referenced and opinions can be made that the ACCT May 2004 (circulated in August 2004) standards more clearly copy the PRCA format, drawings, and content as a way borrow from the PRCA and to keep up with a new association. Additionally, the ACCT January 2002 standards are not really standards as ACCT themselves call them standards but yet the application warning calls them “guidelines.” (5A) Paragraph #2 While the ACCT has spent much time and a great deal of association funds for the development of their standards, in many cases the ACCT has only shared results of the research underlying their standards with ACCT Board Members and Professional Vendor Members (PVM) as noted in their letter. It’s the PRCA’s opinion that it is an unfair practice to take funds from the general membership and then selectively share the results from the funded research with only select vendors and/or members they choose. It should also be noted that the ACCT began as a trade and marketing association. Their PVM’s (Professional Vendor Members) used to be entitled Preferred Vendor Members and/or Voting Members. These PVM’s receive many special marketing advantages. They receive the research data, publicity and marketing in the ACCT newsletter, on conference handouts, and on the ACCT website. Becoming a PVM is meant to be a voluntary 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org process for review, yet the net result is the promotion of select companies and the denigration of others (non-PVM’s). This process is anything but fair and voluntary. Paragraph #3 ACCT is correct that they only receive feedback and input from their Board Members and PVM’s. If you have a descending voice, you are kept out of the association peer review process, ridiculed to other vendors, and/ or uninvited from attending conferences workshops or conversations. This provides for a large gap between the ACCT and the remaining industry. This in itself warrants and validates the need for a second industry association that can be a voice for the other vendors and programs that do not have equal representation within ACCT, as defined by the ACCT. Many of the changes the ACCT is now working on and claim as fair practices are a direct result of a second association providing services the ACCT currently does not provide. The PRCA has been a healthy addition to the industry as a whole. History of PRCA Standards Paragraph #1 The PRCA was informally created in September 2003. It incorporated on April 6, 2004 in order to receive membership dues and circulate standards published. The first PRCA standards, September 2003, (6) had been already written and circulated among the PRCA Board of Directors for approval. The PRCA formally submitted for ANSI ASD status July 2005 after working with Jim Thompson from ANSI since March 2005, preparing the PRCA procedures to a point ready for submission to ANSI and the review process. At the time PRCA began the process, it was asked of Jim Thompson if the ACCT was currently under review or showing active interest. The reply was negative and the PRCA decided to proceed. Paragraph #2 The PRCA Standards and labeled in versions. Versions are depicted of smaller content changes, the correction of typos, or sentence wording to become easier to understand. Per the break test standards referenced and alleged by ACCT that the PRCA obtained ACCT information in a method not professional or ethical, we must reject this assertion. Per the ACCT complaint letter, ACCT never shared the results. Therefore, PRCA founder, Steven Gustafson of EBL, conducted independent destructive tests and video taped the results from an independent lab in Rockford, Illinois. A short sample video may be viewed on the Internet at www.eblropes.com/break_test_web_1.wmv to document said tests. These are the results referenced in the PRCA standards. Additionally, the PRCA Standards under review and all previous version clearly list over sixty-five reference sources within the document. The ACCT was not a resource for the development of the PRCA standards and are therefore not listed. Coincidently, ACCT was aware that a PRCA vendor, EBL, had conducted break tests and produced training videos in 2001 and viewed without permission, yet continued to accuse the PRCA in this appeal of obtaining break test data improperly. In January 2006, it was acknowledged by the current ACCT Prseident, Dan Prevorse, Board Member Tom Leahy, and past President Tim Kempfe, that EBL was “wronged” by ACCT on this matter. The PRCA does not speak for EBL, but it is an interesting chain of events that has bearing on the allegations to date. 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org Paragraph #3 Per the additional examples referenced by the ACCT, again, the 80% redundancy standard has been common industry practice since before ACCT published their first standards on March 27, 1994. Further, the PRCA promotes 80% as a minimum, 100% as ideal. Paragraph #4 The PRCA has not disclosed it membership information to ACCT for a variety of reasons. First, ACCT has never requested that information. Second, the ACCT is not a member of the PRCA. Thirdly, the membership information changes regularly as new members sign on through the PRCA website. Lastly, the ACCT does not always provide their membership lists or Board minutes to its membership upon written request. It should be noted that the PRCA had online membership registration and membership data areas before the ACCT. Again, this is yet another example of how having two associations has forced the ACCT to change and improve its practices. And at this point we are not certain what our membership roster has to do with being an ANSI ASD. The standards committee, prior to ANSI ASD approval, had been compiled of interested parties that responded to PRCA invitation to participate on a first come, first serve basis. The committee was comprised of less than fifteen members at the time. Once the PRCA became an ANSI ASD, a call to all vendors (7) listed on the ACCT website and on industry lists serves was placed on December 8, 2005, looking inclusion and contribution. An ACCT Board Member quickly replied to ACCT Executive Director electronic mail (8) to all PVM’s that ACCT should operate as a whole, not individual PVM’s. On December 16, 2005, the same ACCT Board Member sent out an electronic mail (9) to the ACCT Board, formulating an attack against the PRCA. On December 28, 2005, the PRCA sent another invitation to ACCT PVM’s to participate (10). On December 29, 2005, the ACCT responded by sending its PVM’s a letter, instructing them not to participate. (11) This is clear evidence of collusion and control between the ACCT Board and the PVM’s. It is at minimum, a disservice to the industry which ACCT claims to represent in good faith, and at worst may border on being illegal. In the same letter referenced earlier, they also call for information from any vendor who had been approached by the PRCA or who had accepted the invitation. We can only presume this was a way to control their PVM’s and prevent partnership with the PRCA. The PRCA believes this practice to assert dominance on the industry and is in direct violation of the ANSI spirit to participate. Of the respondents to the call for participation, the PRCA quickly filled the committee at fifteen persons within a matter of hours. Any additional names were placed on a waiting list. Days later, a letter from ACCT demanding a seat on the committee was received. The waiting list, also called our At-Large Review Committee, established fairness; large and small vendors all have equal opportunity and voice. This list filled on a first come, first serve basis. Any person beyond the fifteen were placed on the At-Large reviews committee and instructed that they would be called upon, in order, should the review committee decrease in size. Some original Consensus Body members did indeed drop off the list. The first two individuals in line on the waiting list were Josh Tod of Ropes Works (ACCT PVM level 4) and Dan Pervorse, Signature Research, (ACCT PVM Level 4 and ACCT President of the Board). Both parties declined to participate when contacted by 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org the review committee chairperson in May 2006. It is the PRCA’s belief that ACCT has limited its own involvement within the PRCA standards, pressured the ACCT PVM’s to not contribute, and that the PRCA is being falsely accused of limited open contributions from the industry. Paragraph #5 The PRCA removed the listed vendors as the review process was being overhauled. In the spirit of being fair and because the PRCA received feedback from Josh Tod (ACCT PVM Level 4) and James Liggett (ACCT PVM Level 4) that our process seemed to favor select vendors, the listed names were removed. That removal has been misrepresented to imply something more than it is. The PRCA would assert that it is attempting to receive feedback from ACCT PVM’s and to address concerns for fairness despite the fact the PRCA had no obligation to do so. As to the members on the review committee, it should be noted that almost all of them had active memberships with ACCT, including most of the PRCA Board. ACCT did have membership and PVM representation on the review committee from the very beginning. ACCT’s Attempt to Be Included in the Standards Development Process Paragraph #1 The ACCT was clearly informed that only a select few from their leadership could not adequately represent the interests of all their PVM’s fairly. Further, when ACCT PVM’s names came up in the list to serve, they declined service. Paragraph #3 The first public review was not sanctioned by ANSI due to the fact the PRCA PINS document was still under circulation. The BSR-8 form filed by the PRCA was not active and the first public review period by the public did not count. To correct this misunderstanding, the PRCA contacted Jim Thompson of ANSI (12) to address a corrective action. This entailed a completely new and longer second review which followed the PINS time period and at which time the BSR-8 form was accepted by ANSI. Again, on January 13, 2006, a letter was sent out on industry listserves and to all ACCT PVM’s (13 & 13A) explaining the misunderstanding and the corrective action that would take place. This corrective action met with the approval of Jim Thompson. Thus, the first public review was not recognized by ANSI, but the second public review was recognized by ANSI. Of the two public reviews, the PRCA references only the second one as this is the one ANSI endorses. The PRCA and Jim Thompson believed this to be a fair and the proper corrective action. Paragraph #4 It is unfortunate that the ACCT began to challenge the PRCA. They instructed their PVM’s not to participate and rejected overtures to collaborate with the PRCA at the ACCT annual conference in January 2006. The PRCA believes it acted in the spirit of openness, in an effort to ensure fairness for large, small, listed or non listed ropes course organizations alike, without prejudice to company size, demographic, or other bias. 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org Appeal of PRCA’s ANS Developer Status: Standing Section Point #1 The PRCA provided three separate invitations to all ACCT PVM’s and on industry listserves. The ACCT decided to direct those PVM’s not to participate with the PRCA. This is a decision of ACCT’s, not the PRCA. Further, the PRCA had made offerings to work with the ACCT via ACCT Board Members in electronic mail and in person to the past and current ACCT President’s of their Board of Directors. These overtures were rejected almost immediately. Hypothetically, if the PRCA Consensus Body lacks proper industry representation, it is due to the actions of the ACCT to block vendor participation. Further, the ACCT has been contacting industry professionals asking for their support and to denounce the PRCA. Further, ACCT PVM’s have taken it upon themselves to send out letters to their clients asking them to support only the ACCT (14). This propaganda campaign uses very close if not similar language and wordings that the ACCTs uses showing a very suggestive pattern that ACCT is leveraging their PVM’s in an unethical and conflict of interest for they industry. This very stance only supports the business of the ACCT and the vendors of the ACCT. This goes directly against the spirit of open sharing and the non-dominance criteria mandated by ANSI Essential Requirements. The PRCA did not exclude “some of the most knowledgeable practitioners in the industry.” All PVM’s listed on the ACCT website had been sent three separate invitations to participate. ACCT instructed their PVM’s not to act individually and therefore, the lack of any representation falls to the responsibility of ACCT. The ACCT was acting inappropriately when coaching the direction and decisions of private enterprises. Point #2 Again, the PRCA invited all ACCT vendors to participate and made public notices on two industry listserves reaching some 2,500 professionals in the industry. The PRCA fulfilled its responsibility to seek a balanced Consensus Body. ACCT instructed vendors not to participate and supplied suggestive actions of how to thwart and derail the process. Lastly, when ACCT PVM’s listed on the alternates list were called to serve on the Consensus Body, Josh Tod of Ropes Works and Dan Prevorse, Signature Reseach and ACCT Board President, they declined the invitation to sit on the Consensus Body. Point #3 A As earlier noted, the first public review of the PRCA standards were not endorsed by ANSI due to an unpublished BSR-8 form until the PINS had expired. Further, all the feedback from the first review period was included in the revision of standards and sent to each and every Consensus Body member at the time. Further a call for input and commentary from Consensus Body members was requested, with no meaningful responses or request for alterations or to vote on the version being circulated during the second public review. Again, the core of the PRCA standards had already been circulated for two years prior to the ANSI process and much of the content had already been reviewed and accepted by default. The ANSI process is being utilized to formalize 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org the PRCA standards to make them industry standards, of which, all the ACCT vendors had been invited to participate. ACCT instructed their vendors not to participate. Point #3 B PRCA members had been informed that the PRCA was undergoing the ANSI accreditation process PRCA newsletters, LIVE Chat! For members on the PRCA website, and in direct conversations at PRCA and AEE conferences. As to the details of the ASD process, it was lengthy and involved numerous exchanges of electronic mail and telephone calls between the PRCA and ANSI. Since it was such a daunting process, we were not certain the PRCA would achieve the ASD status, and were hesitant to make too much of the process until it was complete. No one likes egg on their face. Therefore, the PRCA found it relevant to notify it membership and the industry in a more formal manner via electronic mail, newsletter, and the PRCA conference once a decision was issued from ANSI that the PRCA had indeed gained accreditation. Once that announcement had been received, the PRCA quickly moved to notify the entire industry, quickly and accurately as to allow for a proper 15 day appeal period. In addition, the PRCA complied with all ANSI notification procedures and demands made for public notification as outlined by the ANSI ER and in direct consult with Jim Thompson of ANSI. Point #4 The PRCA procedures adhere to the ANSI ER to a point that ANSI deemed them valid enough to accredit and pass the procedures via a positive vote. The PRCA worked hand-in-hand with ANSI via Jim Thompson to clearly draft procedures that meet all the ANSI qualifications. As for the PRCA members to be notified of the standards for the allowance of comments, this would have showed a bias towards PRCA members in the standards development process. The PRCA believes that members and non-members should be handled equally and that PRCA members should, in the spirit of fairness be required to follow the same public review procedures as everyone else. Finally, as to any alleged “deficiencies in the makeup of the PRCA Consensus Body, and limited participation of its members,” the PRCA has shown ample evidence that the ACCT conspired with its vendors to thwart, block, attack, and reject any and all actions of the PRCA. The ACCT clearly represents a conflict of interest toward fair private enterprise, when a selective Board of Directors or a couple Board individuals can control all association vendors to a point that ripples down from industry vendors to the end user. Again, the ACCT has only itself as a responsible party for any lack of representation on the PRCA Consensus Body. Point #5 There is a compelling need for another industry association. Professionals consistently sign up as new members and old members renew their memberships. Clearly the PRCA has something fresh or new to offer to warrant these memberships. Secondly, as the evidence clearly illustrates the ACCT as a dominating and controlling interest in the actions of their vendors, a non-controlling association is more than necessary. 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org Appeal of ACCT’s Exclusion From the Consensus Body The ACCT is in receipt of the PRCA’s rational of allowing individual vendors or interested parties to serve on the Consensus Body. To date, the ACCT has been a self serving marketing group, advancing the business of their approved vendors, rather than the industry as a whole. The ACCT would have ANSI believe that they are the industry rather than there is an industry that operates without the ACCT and despite the ACCT. The ACCT and the PRCA are in formation to serve the challenge course industry rather to have an industry tied together via endorsed vendors by which only support the ACCT. The PRCA finds this operation and practice to be improperly reversed by the ACCT. Further, the PRCA Board President was authorized by the PRCA to forward overtures of collaboration to the ACCT past and present Board President at the ACCT conference in January 2006. A summation of this encounter was sent to ANSI, via Jim Thompson (15) to ensure proper notification of attempts for collaboration of PRCA as an ANSI ASD to include ACCT. In conclusion, we feel that the evidence provided by the PRCA clearly proves that the ACCT has at every opportunity (and continues to with this appeal), attempted to block, defame and control the PRCA, the Consensus Body, the standards and industry business. Based on its track record and its current actions, it appears that the ACCT’s highest goal is to retain its heavy-handed control of the ropes course industry, the very industry it claims to serve. The truth is, the PRCA followed every procedure placed upon it by ANSI, without question, and fulfilled each and every timeline, notification, and invitation to participate, in the spirit, of the ANSI E.R. and as outlined by the PRCA procedures. As recently as a few weeks ago, the PRCA, following its approved procedures, offered Consensus Body positions to two ACCT PVM’s. One is the current ACCT Board President and both are materially interested parties. Both declined to serve on the Consensus Body. Shortly there after, this appeal was filed with ASNI. The PRCA would request that ANSI also take under consideration the improper fabrication of documentation by the ACCT after their appeal was filed in the end of May 2006. Only under repeated request for this information by the PRCA, did the ACCT create and forward an affidavit from James Liggett dated June 26, 2006, clearly after it was referenced in an earlier appeal document. Is it the ethical or common practice to fabricate documentation after the fact? It is also labeled a draft and is without a notary seal. This highly suggestive behavior and unprofessional action is yet further evidence of the heavy handed dominance of the ACCT and an example of their ongoing mode of operation. Further, this document only states facts to the best knowledge of James Liggett who requested a position on the Consensus Body after the group was already formed and conducted work. It is no surprise he is working with limited or outdated information. The current standards under review and following the procedures and are in the hands of the Consensus Body. All documentation is being retained for the anticipated BSR-9 audit at completion and submission of the American National Standards. Respectfully Submitted, 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org Professional Ropes Course Association (PRCA) www.prcainfo.org The PRCA, Board of Directors 6260 E. Riverside Blvd. #104, Rockford, Illinois 61111 815.637.2969 Fax: 815.637.2964 info@prcainfo.org