April 19th 2004
Dear Sirs,
I am writing to you to ask if you would be interested in joining a consortium we are bringing together to
apply for a European Union funding to develop solutions to help governmental bodies to deal with citizens’
enquiries or complaints on-line.
Our proposal, “CC Government” is to be a C2G and G2B platform in which all communication,
collaboration and knowledge sharing would be managed in line with the policy of the European Union to
make governmental organizations as transparent as possible to their citizens and to business.
The unique advantages of this platform are:
• A 24/7 platform, based on proven Application Service Providing technology.
• An all communication platform which makes it direct accessible to all concerning parties. Email is
abandoned as a mean of communication but is used only for notification.
• An online tracking and tracing capability for all parties.
• Transparency throughout the whole process of case handling.
• Knowledge securing by publishing requests and solutions.
• Automatic monitoring of - and taking actions in Service Level Agreements.
• Publishing all provided services.
My company, Xprise Business Solutions is setting up a consortium to apply for EU funding. We are a
Dutch based ICT company in the field of management and control of business collaboration processes
and especially the support of complex processes such as case- and workflow management as well as
knowledge management.
Xprise is a spin-off of the Profuse Holding, the leading BaaN partner in the Benelux and Europe.
Based on this business process driven view, we have developed an application that supports processes in
the following disciplines where communication, collaboration and knowledge sharing is crucial in the
network between partners.
• Business to Business (B2B)
• Consumer to Business (C2B)
• Citizen to Government (C2G)
• Government to Business G2B)
With these competences and the success of the IST project “CCForm” initiated by the FEDMA in
Brussels the next stage is to present this TEN, e-Government project, “CC Government”.
The following organizations and institutions have already given their agreement to collaborate in this
CC Government project:
• Xprise Business Solutions, Netherlands; Solution provider; Project coordinator
• FEDMA, Brussels; Knowledge provider; Project member
• University of Professional Education of Utrecht, Netherlands; Knowledge provider; Project member
• City of Metz, France; Pilot site and solution partner; Project contractor
• City of Verseg, Hongary; Pilot site and solution partner; Project contractor
The following governmental organizations have already shown their interest of participation in this CC
Government project:
• Quatropole, France, Germany, Luxembourg; Pilot site and solution partner; Project contractor
• Region of West Greece; Pilot site and solution partner; Project contractor
• Region of Lombardy, Italy; Pilot site and solution partner; Project contractor
There is still a need for additional interested participants to step into this project as knowledge providers
and/or project contractors.
We plan to organize a workshop on the 13th of May in Brussels for all interested participant.
During this workshop the business plan will be unfolded, cases will be discussed and a realtime ASP
simulation, based on practical cases, will be presented.
An official invitation for the workshop will be send out to all participants in this e-Government project and
we would be extremely grateful if you could assist us by bringing us in contact with interested parties.