Loyola Marymount University, College of Business Administration
MBAE 611.01: HUMAN RESOURCE MANAGEMENT & CAREER DEVELOPMENT
Fall 2004, Wednesdays, 7:15-10:00pm, Hilton 107
Professor Sue Padernacht, M.A.
Phone: (714) 960-0616 Fax: (888) 702-8683 Office: Hilton 266-A
Mobile Phone: (714) 615-1767
E-mail: suepad@earthlink.net
Office Hours: By Appointment Please feel free to contact me should you have any
questions about the class!
MBA Career Services
Leslie Goodkind Email: LGoodkind@lmu.edu Phone:
310-338-7558 Office: Hilton 236
Introduction
While some of you enrolled in this class will become human resources (HR) professionals, most of you will
eventually manage people. No matter what career you pursue, you will be impacted by and required to implement
HR policies and practices. Additionally, most of you are interested in making thoughtful decisions and taking
meaningful action regarding your career. This class is for MBA students who:
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seek to understand the HR responsibilities of a career in management,
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wish to pursue HR as career, focusing on the strategic as well as managerial implications of this
field,
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are ready for a unique opportunity to focus on and explore your future career.
Learning Strategies
This class will involve a variety of learning approaches, including lectures with handouts, class discussions, case
study work in small groups, debates, reading assignments, individual self-assessments, guest speakers, out-of-class
career experiences, a final exam and papers.
Course Requirements
1. Textbooks:
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Dessler, Gary, A Framework for Human Resource Management, 3rd edition, 2004
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Greenhaus, Jeffrey H., Callanan, Gerard A., Godshalk, Veronica M., Career Management, 3rd
edition, 2000
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Additional reading assignments will be distributed in class at no charge to students. All reading
assignments must be completed according to the course schedule.
.2.
Self-Assessments: Throughout the class you will take self-assessments to gain insight into your career
preferences, style and direction. Two of these will require a small additional fee: the Myers-Briggs Type Indicator
(MBTI) will cost $20 and the online Emotional Intelligence Quotient (EQ-i) will also cost $20. Cash or checks
amounting to $40 will be due no later than September 29th.
.The remaining self-assessments will be distributed in class at no charge. The final exam will include questions
about assessment theories, and you will be expected to report on your self-assessment results in your Career
Planning Paper (to be discussed later in this syllabus). Taking any self-assessments late or not at all will be noted
and will negatively impact your final grade.
2.
3.
One-on-One Meeting: On October 13, I will meet with each of you individually for 45 minutes
to review the results of your MBTI and EQ-i self-assessments. The purpose of this meeting is to ensure that you
fully understand your assessment results as well as to answer any of your questions prior to Exam 1.
3.
4. Class Contribution: (10% of final grade) Active participation in all learning activities is required.
Attendance is mandatory and tardiness is unacceptable, except in cases of emergency. More than two absences will
negatively affect your final grade.
4.
5.
Exams: (30% of final grade) There will be two non-cumulative exams; Exam 1 is scheduled on
October 20 and exam 2 is scheduled on December 15. Each will cover relevant class materials, assessment theories
and reading assignments. The format will be multiple choice, true-false and short essay questions. You will need a
Scantron form (1-50 on the first side) and a #2 pencil for each exam.
.6.
Career Planning Paper: (30% of final grade) Using your self-assessments, readings, in-class discussions
and out-of-class experiences, you will complete a10-page paper describing insights, immediate, short, and long-term
plans for managing your career. Your paper must include:
.a.
A brief description of your career goals and how you arrived at those goals.
.b.
An analytical summary of the most important things you learned about yourself, your future career, and
work in organizations. Include a brief description of the results of your self-assessments followed by a thorough
analysis of your recurring themes. After all of the self-assessments, what is the overall picture of you?
.c.
A researched analysis of your career interest(s) or option(s), including validated research from at least three
recently published sources that you will discuss regarding your career options. Include specific HR management
implications (regardless of whether HR is your career choice), e.g., the recruitment, downsizing, compensation, etc.
implications of your career choice.
.d.
A thoughtful discussion of the items i-iii below, referencing class session materials, self-assessments and
reading assignments. Be sure to include your plans for ongoing professional development and networking (such as
professional association membership), as well as an analysis of the obstacles you anticipate facing and how you will
manage them.
.(i) Your immediate action plans for managing your career, e.g., what you're going to do over the next six months
with specific action plan details,
.(ii) Short-term (within the next three years), for managing your career and achieving your personal goals
identified in 6a above and,
.(iii) Longer-term plans (three to ten years and beyond) for managing your career and achieving your career goals
identified in 6a above.
.e.
Finally, conclude with a description of your stress management strategies and support systems…family,
friends, faith-based organizations, hobbies, sports, etc. that you commit to building and/or maintaining throughout
your career.
7. Options: One of the following options may be selected as part of the course requirement:
a) Option 1: Networking and Interviewing
(i) Career Networking Assignment: (15% of final grade) Sometime during the semester you will attend an
off-campus professional association meeting (with multiple companies represented) in the career area of
your choice. You may attend the meeting with others in the class. You will be required to write a 5page description of the event which will require:
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A brief description of the meeting, e.g., when, where, nature of the group/association
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Why you chose this meeting--not just to complete this assignment!
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A copy of at least five business cards of professionals you met, with a brief description of what
you learned about each person in terms of job responsibilities, organization and at least one piece of advice they
offered to you. If you are attending the meeting with a fellow classmate, you may share up to two business
contacts/ cards from the same professionals.
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Your experiences networking, how you felt during the meeting, what you learned about yourself
and your career choice in terms of interest, abilities, planning, job hunting, etc.
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 2
…AND…
(ii) Career Interview Paper: (15% of final grade) Following the Career Networking Assignment, you will
interview three professionals in the career area of your choice and write a 5-page paper. You will select
people at different career stages (and describe those stages) in order to chart the course of their career
progressions, taking economic, social, personal and career implications into account. You will also
describe each person's career challenges and how they addressed those challenges, both in the past and
currently. Finally, you will summarize what you learned from these interviews and extrapolate your insights
into your own career exploration, values, interests and options.
…..………………………………..OR…………………………………….
b) Option 2: Internship
(i) Internship: You may obtain a paid or unpaid career-relevant off-campus internship of 75 or more hours
over the course of the semester (two different internship experiences over the course of the semester are also
acceptable). Internship documentation will be required according to the course schedule. See the
information below about internships if this option is of interest to you.
…AND…
(ii) Internship Report: (30% of final grade) You will write a 10-page paper about your internship experiences.
See the information below if this option is of interest to you.
Internships and Internship Report
How Do I Obtain an Internship?
You are responsible for securing your own internship. You are encouraged to check with the MBA Career
Services office for paid or unpaid internships. There are typically more internship opportunities available than
the number of students interested and available to take them. It may take a bit of hunting, but if this option is
of interest to you, you should be able to find a useful and relevant internship experience that can provide a rich
source for learning.
What Counts as an Internship?
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An acceptable internship can be found in virtually any kind of organization, whether public or
private, profit or non-profit.
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Non-profit organizations would welcome your volunteer services as part of a relevant, albeit
unpaid, internship experience.
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Your current part-time or full-time job may be used as an internship as long as the work can
clearly provide experience and insights that contribute to your career exploration and planning process.
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You can have an excellent internship experience as part of a group of students working on a team
project in an organization. Each student must individually complete at least 75 hours on this team effort and
complete the course requirements on an individual basis.
What Does Not Count as an Internship?
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Work experience in which you are involved as part of the requirements of another course.
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Experience that has already taken place before you began this course.
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Be sure to check with Professor Padernacht if you have any question about the appropriateness of
an internship opportunity or experience.
(Continued on the next page)
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 3
Internship Documentation
By September 29 you will be required to hand in a one-page internship document that will be provided to
you by the MBA Career Services office. This documentation must include:
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A brief description of the organization and department where you are working,
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An outline of your major duties and responsibilities,
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The name, title, phone number, mailing address, and e-mail address of your supervisor,
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Failure to provide internship documentation according to the above requirements will negatively
impact your final grade.
Internship Report
Your Internship Report should include your learning experiences, insights, reactions, thoughts, concerns, questions,
doubts, etc. regarding your work experiences. Reflections on your experiences-the insights and meaning you
gain-not just descriptions of what you do, will facilitate your learning, career exploration and planning. This will
also enable you to successfully complete this Internship Report and your Career Planning Paper.
To answer the questions below (and others that come to mind), your active observation and questioning of your
supervisor, other managers, employees, and customers (if you can get to them) are essential. You have the right to
ask all the questions you want! You are also encouraged to think about these questions during work and
non-working hours.
Career Questions - All Are Mandatory for the Internship Report
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How does my internship experience compare with what I have learned in this class about human
resource management-how does it confirm, contradict, or add to what I have learned?
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What am I learning that is useful in guiding my career decisions?
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What more do I need to learn about organizations and about myself to better plan my career?
•
What have I learned from the Career Management textbook by Greenhaus, Callihan and Godshalk
that can shed light on my internship experiences, insights and learning experiences?
Organizational Questions These are examples of organizational questions to think and write about--some
of these may not be appropriate for your organization, and others not listed here might also be important.
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What kind of organization is this? Profit, non-profit? How much competition is there? Who are the
competitors? What major challenges does this organization face for survival? How is the organization managing to
survive and prosper, or how and why is it not prospering?
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Who are the customers? Are they all the same, or how do they differ? Does this organization have
a strong customer orientation? How could customer responsiveness be improved? What markets and market
segments are being ignored or inadequately addressed? What methods could be used to generate new business?
Why are certain customer development methods not being used? What would it take to begin using them?
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Who is in charge of management? How do they manage, work, make decisions, delegate, use their
time, etc.? What do they do that effectively enhances organizational performance and promotes a healthy
workplace? How could they be more effective in ways that would enhance organizational performance, promote a
healthier workplace environment and achieve both short and long term goals? How would you do things differently
if you were in charge?
(Continued on the next page)
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 4
Internship Report (continued)
What are the organization's short and long-term goals or strategic plans? Does anyone really know? Are
they reexamined on a regular basis? Why or why not? Are these goals and strategic directions clearly
communicated to you and the other employees? What is the level of employee understanding of and
commitment to these goals and strategic directions?
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What are the HR management practices of this organization? Are there HR strategic plans
aligned with the organization's strategic plans? How are employees recruited? What is the turnover rate - both
voluntary and involuntary? Do the various departments/divisions operate as a team? Are there clear department
goals? Do individuals have clear job descriptions and performance expectations? Is performance fairly tracked and
evaluated? Are employees fairly compensated? Are there sufficient training and development efforts to support
the skills and knowledge requirements of the various jobs?
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How many employees are there? How do they interact? What is the level of employee
satisfaction? Are employees treated effectively by management? What do they like/dislike about their job? How
could management remove obstacles that would help unleash employee motivation, energy, commitment,
innovation, etc., more effectively?
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To what extent is there a diverse mix of employees in management and non-management
positions? Are there any cross-cultural differences? How do people feel about job security? Do employees feel
supported in pursuing training, educational and career opportunities?
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What is the state of the technology that this organization uses? How could technology be used
more effectively or enhanced to help the organization improve performance? Is there an HR information system that
tracks and reports on employee and management trends?
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What overall recommendations do you have for improving this organization?
ADDITIONAL CLASS INFORMATION
Papers
The following format is required of all papers: well proofed, use of Microsoft Word or a comparable word
processing application, double-spaced, paginated (including page numbers on the header or footer), 1-inch margins,
12 pt. font, with headings.
All papers are expected to be professionally written, using proper, standard English. The use of slang
popularized by the vernacular will result in points taken off the paper grade.
You may submit your papers on or before the due dates either:
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In class
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By email…you can send your papers to suepad@earthlink.net provided you are CERTAIN there
are no viruses attached to your paper! The document will not be considered "submitted" if it cannot be opened or if
it crashes the professor's computer!
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By fax…you can send your papers to 888-702-8683.
LATE papers
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Papers submitted between 1 and 7 days late will incur a 10% late penalty off the paper grade.
Papers submitted between 8 and 14 days late will incur a 25% late penalty off the paper grade.
Papers will not be accepted if they are more than 14 days late.
(Continued on the next page)
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 5
Grading
Your final grade will be based upon your performance on the following:
.
• Class Participation = 10%
.
• Exam 1 = 15%
.
• Exam 2 = 15%
.
• Career Planning Paper = 30%
.
• Options = 30%
o
Option 1:
Career Networking Assignment = 15%
Career Interview Paper = 15%
…OR…
o
Option 2:
Internship Report = 30%
Grading Ranges
Grades will be assigned based on your performance according to the following grade ranges:
A = 92% or + B- = 80-81% A-= 90-91% C =
68-79% B+ = 87-89% C- = 60-67% B = 82-86% F =
59% or -
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 6
COURSE SCHEDULE
DATE
1) 9-1
TOPIC
ASSIGNMENTS DUE/MATERIALS
Introductions, MBA Career Services
Overview: HRM/Career Development
The Legal and Diversity Context of
HRM and Career Development
In-class assignment: Dessler textbook
3) 9-15
4) 9-22
Independent Study
Recruitment, Interviewing and
Selection
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Reading: Dessler, ch. 3-4; Greenhaus, ch. 3, 14
In-class assignment: Dessler textbook
5) 9-29
Career Values, Options, Transferable
Skills and Networking
Reading: Greenhaus, ch. 5-6
Due: Bolles, What Color Is Your Parachute,
2) 9-8
Reading: Dessler, ch. 1 and 2; Greenhaus, ch. 1, 12
In-class assignment: Dessler textbook, handout
Transferable Skills, pgs. 153-176, 333-349
Due: Fees for EQ-i and MBTI, Internship
Documentation
In-class assignment: Career Values Sort,
“Networking Neighborhood”
6) 10-6
Style Preferences and Emotional
Intelligence in the Workplace: The
Myers Briggs Type Indicator and
EQ-i
Reading: Cherniss, Emotional Intelligence: What it is
and Why it Matters, 2000 and The Business Case for
Emotional Intelligence, 2002; Pearman and Albritton,
I’m Not Crazy I’m Just Not You, ch. 1 Due: MBTI and
online EQ-i assessments - BRING MBTI TO
CLASS
7) 10-13
One-on-One Meetings
Individual 45 minute sessions as scheduled
8) 10-20
Exam 1
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
9) 10-27
Human Resources Development
Reading: Dessler, ch. 5; Greenhaus, ch. 7
In-class assignment: Dessler textbook
Due: Career Networking Assignment
10) 11-3
Performance and Career Management
Reading: Dessler, ch. 6; Greenhaus, ch. 4 In-class
assignment: Dessler, pgs. 217-218; handout
11) 11-10
Special Topic: HR’s Role in Mergers,
Acquisitions & Downsizing, Guest
Speaker Ms. Cindy Ballard, SVP
Human Resources, Infotrieve, Inc.
Compensation and Motivation
Reading: Clemente and Greenspan, Empowering
Human Resources in the Merger & Acquisition
Process, pgs. 1-18; Greenhaus, ch. 10
12) 11-17
Reading: Anthony, Kacmar, Perrewe, Human Resource
Management, 3rd edition, pgs 390-422;
Edward Lawler III, Treat People Right!, pgs. 37-58
In-class assignment: Anthony, et. al., pgs. 422-425
13) 11-24
14) 12-1
15) 12-8
12-15
Independent Study
Special Topic: A President’s Career;
Expectations of Managers and HR,
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Reading: Greenhaus, ch. 8, 9, 11, 13
Due: Internship Report or Career Interview
Guest Speaker Mr. Scott Jarus,
President, j2 Global Communications
HR Management and Career
Development: Ethical Issues and
Future Trends
Assignment
Exam 2
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Reading: Dessler, ch. 9
In-class assignment: Dessler textbook
Due: Career Planning Paper
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 7
Loyola Marymount University, College of Business Administration
MBAE 611.01: HUMAN RESOURCE MANAGEMENT & CAREER DEVELOPMENT
Student Information & Assessment, Fall 2004 Name:
_______________________________________________ Expected Graduation Date: _______________
Major/Minor: ___________________________________ Email: _____________________________________
Home/Work Phone: __________________________ Mobile Phone: __________________________________ Why are
you taking this class?
Do you currently have a job or internship? If so, describe your current and past positions. If not, describe your
academic history.
What specifically would you like to learn or accomplish as a result of taking this course?
What would help me understand you better as a student?
MBAE 611.01: Human Resource Management & Career Development
Loyola Marymount University, College of Business Administration
Fall, 2004 Syllabus
Professor Sue Padernacht
Page 8