Microsoft Digital Literacy
The Internet and World Wide Web
Test Item File Answer Key
Lesson 1: The Internet
Objective 1.1 Define what the Internet is and its uses.
1. You use your computer to chat with a friend who lives in another country.
Which network lets you transfer the messages between your computer and your friend's
computer?
A.
B.
C.
D.
Intranet
Internet (Correct Answer)
Local area network (LAN)
Ethernet
2. You visit your friend's house and find her searching for books on the Internet.
Which of the following describes the status of your friend's computer?
A.
B.
C.
D.
Online (Correct Answer)
Offline
Stand by
Logged off
3. At home, your grandfather watches you working on your computer. He recently heard
about the Internet and wants to know what it is.
How will you define the Internet to him?
A.
B.
C.
D.
A program installed on a computer
An electronic device for printing documents
A worldwide collection of computer networks (Correct Answer)
A power backup source
Objective 1.2 Identify the different components required for an Internet connection.
4. Your friend runs the local grocery store. He wants to provide online services for his
customers and therefore needs to set up an Internet connection.
Which of the following components does he need to set up the connection? Select two.
A.
B.
C.
D.
E.
Personal computer (Correct Answer)
Printer
Modem (Correct Answer)
Web cam
Floppy drive
5. Your neighbor has moved to another country. He informs you about his new job. You
want to congratulate him by sending an e-mail message.
Which of the following devices must you use to connect your computer to the Internet?
A.
B.
C.
D.
Printer
Scanner
Modem (Correct Answer)
Sound card
6. You own a small bookstore. Because of the popularity of the Internet, you decide to
provide online services for your customers.
Where will you go to get an Internet connection for your computer?
A.
B.
C.
D.
Software development company
Hardware company
Internet cafe
Internet service provider (ISP) (Correct Answer)
7. You purchase a computer so that you can work from home. You request an Internet
connection from an Internet service provider (ISP).
Which of the following physical devices will the ISP use to connect your computer to the
Internet?
A.
B.
C.
D.
Cables (Correct Answer)
Speakers
Scanners
Floppy disks
8. Alan wants an Internet connection for his new laptop. He does not want to connect to
the Internet through cables.
Which of the following components will Alan use to connect his computer to the
Internet?
A.
B.
C.
D.
Floppy drive
Modem
WiFi card (Correct Answer)
Display card
Objective 1.3 Identify the features of different types of Internet connections.
9. Wide World Importers has clients in various countries. It requires its employees to
work in shifts and communicate with each other through the Internet. Therefore, it needs
an Internet connection that is fast and always available.
What type of Internet connection does Wide World Importers use?
A.
B.
C.
D.
Dial-up
Dedicated (Correct Answer)
Digital
Modem
10. You go to your friend's house to play an online game. You hear modem tones when
your friend's computer sends a request to the Internet service provider (ISP) to establish
the Internet connection.
What type of Internet connection does your friend use?
A.
B.
C.
D.
Dial-up (Correct Answer)
Broadband
WiFi
Dedicated
11. You have a computer at home. The computer is connected to the Internet through a
dial-up connection. Every time you connect to the Internet, you send a request to the
Internet service provider (ISP).
Which device establishes this connection?
A.
B.
C.
D.
Sound card
Modem (Correct Answer)
Microphone
Speaker
Objective 1.4 Explain the meaning of the term bandwidth in relation to the different
types of Internet connections.
12. Four of your friends simultaneously download a large article from the Internet.
If your friends have the connections shown in the following exhibit, who will be the last
one to finish downloading the file?
A.
B.
C.
D.
Nikhil
David
Susan
Ken (Correct Answer)
Lesson 2: The World Wide Web
Objective 2.1 Define the WWW and its relation to the Internet.
13. You want to use the Internet to view a list of the latest movies.
Which of the following must you use to access the Internet?
A.
B.
C.
D.
Microsoft® Notepad
Microsoft® Paint
Web browser (Correct Answer)
Address book
14. Your friend wants to create and publish a Web page. He tells you that he wants to
learn the language that is used to create a Web page.
Which language will you suggest to him?
A.
B.
C.
D.
Wireless Markup Language
Hypertext Transfer Language
Hypertext Markup Language (Correct Answer)
Standard General Language
Objective 2.2 Explain how Web addresses work.
15. Your friend creates and publishes a Web site. You want to open it on your computer.
Which of the following options will you need to easily identify and access the Web site?
A.
B.
C.
D.
Domain name (Correct Answer)
Alphanumeric code
American Standard Code for Information Interchange (ASCII)
Your friend's name
16. Sabina creates a Web site for the first time. She wants to know which protocol her
Web browser uses to display Web pages.
Which of the following protocols does her Web browser use?
A.
B.
C.
D.
File Transfer Protocol (FTP)
Hypertext Transfer Protocol (HTTP) (Correct Answer)
Simple Mail Transfer Protocol (SMTP)
Internet Protocol (IP)
17. Your brother sends you an e-mail message that includes various URLs.
Which one of the following is a valid URL?
A.
B.
C.
D.
http://www.margiestravel.com (Correct Answer)
www\\margiestravel.com
http://com.margiestravel.www
http\\:www.margiestravel.com
Objective 2.3 Navigate and explore Web sites by using Microsoft® Internet Explorer®.
18. You open the home page for www.alpineskihouse.com. On the home page, you see a
link for the weather report. You want to view the weather report in a separate window,
but you do not want the home page to close.
What will you do to view the weather report in a separate window?
A. Type the keyword weather in the address bar and then click New Page.
B. Click the link for the weather report.
C. Right-click the link for the weather report and then click Open in New Window.
(Correct Answer)
D. Type the keyword weather in the Search box.
Objective 2.6 Define what browser plug-ins are and their uses.
19. Your friend recommends that you view a course demonstration on the Internet.
However, you are unable to open the Web site because enhanced files are embedded in it.
Which software do you need to install on your computer to view the demonstration?
A. Web browser
B. Web portal
C. Search engine
D. Plug-in (Correct Answer)
20. You watch your cousin play games on the Internet on his computer. Later, you are
unable to access the same Web site on your computer because enhanced content is
embedded in it.
Which software must you install on your computer to play the game?
A.
B.
C.
D.
Web portal
Web browser
Plug-in (Correct Answer)
Search engine
21. You are listening to music on a music Web site. However, you cannot play certain
songs, because new features are embedded in them.
Which software must you install on your computer so that you can play the new songs?
A.
B.
C.
D.
Plug-in (Correct Answer)
Microsoft Paint
Microsoft Notepad
Address book
22. You purchase a computer and a modem. You connect the computer to the modem.
Now you want to send an e-mail message to a friend.
In addition to the computer and the modem, what do you need to send an e-mail message
to your friend?
A.
B.
C.
D.
Personal digital assistant (PDA)
Internet service provider (ISP) (Correct Answer)
Web cam
Fax machine
Lesson 3: Communicating on the Internet
Objective 3.1 Explain how e-mail works.
23. You recently bought a computer and set up an Internet connection. You want to
compose, send, receive, and store e-mail messages on your computer by using Microsoft®
Office Outlook® Express. Your operating system is Microsoft Windows® XP. You
access the Internet through an Internet service provider (ISP).
Which of the following options must work properly for you to send and receive e-mail
messages by using Outlook Express? Select three.
A. E-mail server (Correct Answer)
B. E-mail client (Correct Answer)
C. Home page on your ISP Web site
D. E-mail account page on your ISP Web site
E. Internet connection (Correct Answer)
F. Authoring program
24. You are explaining the concept of e-mail to your friend.
Which of the following options will you use as an analogy?
A.
B.
C.
D.
Postal mail (Correct Answer)
Telephone directory
Fax machine
Digital diary
25. Peter wants to exchange e-mail messages with his friends and colleagues.
Which of the following entities does he need to exchange e-mail messages? Select two.
A.
B.
C.
D.
E.
Computer (Correct Answer)
Internet access (Correct Answer)
Printer
Plug-in
Search engine
26. You need to send a message over the Internet to your friend Paula.
What information do you need to send a message to Paula?
A.
B.
C.
D.
Telephone number
E-mail address (Correct Answer)
Home address
Company address
27. You want to tell a friend about the significance of e-mail.
Which of the following options can you use to explain the significance of e-mail? Select
two.
A.
B.
C.
D.
E.
You can access it anywhere in the world. (Correct Answer)
You can use it to send text and picture messages. (Correct Answer)
You can use it to send fax messages.
You can use it to scan pictures.
It allows you to record audio.
28. Salman is curious about e-mail. He asks you about the medium that is used to send an
e-mail message.
Which of the following options will you use to answer his question?
A.
B.
C.
D.
Fax machine
Postal service
Courier service
Internet (Correct Answer)
29. Your friend has received a promotion. You want to send an e-mail message to
congratulate him. You want to create a Microsoft Hotmail® account to send this
message.
Arrange the steps in the list below in the order in which you will proceed to create a
Hotmail account.
Steps
A. Enter account information.
B. Create an e-mail address.
C. Open www.hotmail.com.
D. Click the link for the new account.
Steps in correct order
C. Open www.hotmail.com.
D. Click the link for the new account.
B. Create an e-mail address.
A. Enter account information.
Objective 3.3 Manage e-mails.
30. As you read your e-mail messages in Office Outlook Express, you notice that some
messages require a follow-up activity.
What will you do to ensure that you remember to do the follow-up activity for the
messages?
A.
B.
C.
D.
Create a To Do list.
Sort messages by name.
Set a flag. (Correct Answer)
Move the e-mail messages to a new folder.
31. Anna has used e-mail for more than a year. She now has difficulty keeping track of
the contact details of all the people with whom she communicates.
Identify the method by which Anna can easily access all of the contact details in
alphabetical order.
A.
B.
C.
D.
Create Signature
Use Address Book. (Correct Answer)
Sort by name
Set a Flag
Objective 3.4 Identify the features of different types of online communities.
32. Your brother wants to create an online journal to document a special event so that all
of your friends can view the pictures and illustrations.
Which of the following online communities will help him create this online journal?
A.
B.
C.
D.
Blog (Correct Answer)
Chat group
Newsgroup
Bulletin board
33. You want to chat with your friends over the Internet.
Which program must you install to do this?
A.
B.
C.
D.
Microsoft Windows Messenger (Correct Answer)
Microsoft Paint
Microsoft Office Word 2003
Microsoft Office Excel 2003
Objective 3.6 Explain how Web authoring software helps you create and publish Web
pages to communicate with an audience.
34. You are working on an assignment to create a Web site.
Which of the following programs will you use to create the Web pages for the Web site?
A.
B.
C.
D.
Microsoft® Paint
Microsoft® Office FrontPage® 2003 (Correct Answer)
Microsoft® Office PowerPoint® 2003
Microsoft® Office Excel® 2003
35. Your friend wants to know about Office FrontPage 2003.
Which of the following terms will you use to describe FrontPage?
A.
B.
C.
D.
Web browser
Web authoring tool (Correct Answer)
Spreadsheet
Graphics tool
36. You want to tell Michael about the uses of Microsoft Office FrontPage 2003.
Which of the following uses will you mention?
A.
B.
C.
D.
Take photographs
Create graphics
Send e-mail messages
Create Web sites (Correct Answer)
37. David wants to publish a Web site. He has an Internet connection from an Internet
service provider (ISP).
Which one of the following features provided by an ISP will enable David to publish the
Web pages?
A.
B.
C.
D.
File Transfer Protocol (FTP) (Correct Answer)
Hypertext Transfer Protocol (HTTP)
Simple Mail Transfer Protocol (SMTP)
Simple Network Management Protocol (SNMP)