JUDITH VERA BARRA
640 Collingwood Drive, Decatur, GA 30032
404.447.3802; E-mail: judevera@hotmail.com
Core Competencies
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Office administration
Translating English/Spanish
Writing, research and analysis
Team leader, supervisor
Teaching, training, writing
teaching/training materials
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Detail oriented, well organized
Highly motivated
Quality oriented
Communication skills
Project management, coordination
Accomplishments
 Several publications based on original research, including co-editing of and contributing to
scholarly volume published by Smithsonian Institution Press
 Outside technical consultation services, including written reports
 Team leader for 7 years in conducting technical research on Medical College of Georgia
Research Project, including training new researchers and volunteers
 Three years of teaching physical anthropology at college level, including lectures and
practical lab
 Twenty years of business management, including office management, business planning,
and administration
 One year teaching English for simultaneous interpreters in Mexico City; six years of teaching
English as a Second Language in Atlanta, GA and Santiago, Chile
Experience
Firma8, Chattanooga, TN
Translator, April 2013 to Sept 2014
 Translated documents, manuals, websites, marketing materials, scripts, catalogues and more
from English to Spanish; formatted documents; completed English transcriptions of videos
before translating to Spanish; created audio files in Spanish synthetic voice for videos.
C&S Bank, Cumming, GA
Training Coordinator, June to October 2012
 Coordinated training program schedule of classes, including facilities allocation and materials
 Communicated with all levels of company both pre- and post-training
 Administered online banking learning systems and webinar events, including accounts,
logons, technical assistance and learning plans
 Maintained all training records for all employees
 Assisted with internal process auditing concerning best practices and quarterly compliance
 Updated all training materials, both English and Spanish
 Supported marketing efforts and published training activities associated with key programs.
Key contribution: translated online training brochure showing all training for each position, from
English into Spanish.
Georgia Peach Products, Atlanta, GA
Bilingual Customer Service Representative, April 2010 to June 2012
 Provided telephone and email sales and customer service to customers all over the world,
especially in the US/Canada and Spanish-speaking countries
 Translated company websites into Spanish
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Vera Barra - Resume - Page 2
 Performed marketing translations and research and other special projects upon request of
management
Key contribution: On own direction, started research on Brazilian market, including most popular
method of payment in Brazil, since most small business people there do not have credit cards.
Researched and found Brazilian company to partner with us. Currently GPP has two full time
Portuguese speakers to handle the extra business from Brazil.
Executive English Solutions, Santiago, Chile
ESL Instructor (part time), May 2009 to April 2010
Provided teaching services to Chilean business people studying ESL. This required that I travel
to different offices around the city to give classes.
Key contribution: interacted with people at all levels of Chilean society, presenting cultural as
well as language instruction.
Drillco Tools, Inc., Norcross, GA
Office Manager, July 2008 to Feb 2009
 Full charge bookkeeping using QuickBooks, managed and scheduled all bills and invoices,
balanced accounts every month, did monthly payroll, tracked monthly shipments from/to
Chile, contacted clients in regards to their purchases, invoices, customer service, kept
inventory records.
 Since this was a company with its home office in Santiago, Chile, almost all correspondence
and speech was in Spanish
Key contribution: assisted in moving all inventory and office from one location to another when
office was downsized by the home office in Chile.
Renewable Forestry Services, Inc., Barnesville, GA
Financial Manager/Office Manager, July 2006 to June 2008
 Full charge bookkeeping using QuickBooks: managed and scheduled all bills and invoices;
balanced all accounts every month; paid monthly and quarterly taxes online; completed
weekly payroll; ordered supplies when needed; managed day-to-day flow of office work.
 Worked with job supervisor to resolve issues with employees, most of whom did not speak
English
 Completed informational and advertising mailings; performed research in the forestry industry
as needed and requested; worked with management on special projects
 Translated work orders and instructions into Spanish for employees;
Key contribution: Work flow improved and all monthly bills were paid on time; bookkeeping was
kept up to date and financial reports generated on a regular basis.
Dekalb Technical College, Atlanta, GA
ESL Instructor (part time), March 2003 to September 2008
 Provided teaching services to immigrants who were studying ESL, including designing
curriculum and study materials. Most of the students at the Buford Highway Campus were
Spanish-speaking.
Key contribution: taught class in Spanish for GED preparation.
BellSouth Corporation (contractor), Atlanta, GA
Bilingual Quality Measurement Analyst, June 2002 to June 2006
 Provided consulting services to BellSouth Corp. to observe, evaluate and analyze the quality
of customer contacts provided by call center employees in a nine-state area
 Researched, reviewed and interpreted service standards, procedures and policies. Four of
the offices received calls in English and Spanish.
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Vera Barra - Resume - Page 3
Key contribution: researched and annotated references for operator deviations from standard
practices.
IPS-Sendero (subsidiary of Fiserv Inc.), Norcross, GA
Translator and proofreader, March 1999 to June 2002
 Translated and updated software user documentation for the banking industry from English to
Spanish
 Translated articles for company newsletter and website
 Assisted in peer editing of English documentation, following company and industry standards,
and reformatted documents into company templates.
Key contribution: translated and updated documentation for eight separate products; researched
and wrote paper on learning to index for possible training class.
Electronic Data Systems (EDS/BellSouth Account), Atlanta, GA
Technical writer/trainer (contract), Aug 1998 to Feb 1999
 Using EDMS, proprietary BellSouth desktop publishing software, provided technical writing
and software training skills in UNIX and PC environments; updated and edited Standard
Operating Procedure (SOP) documents for Central Systems Administrators (CSAs).
Key contribution: member of Documentation and Data Team for ISO 9001 certification. Copresenter of Documentation and Data Control segment of Quality Management System Training
for service area personnel. Developed training materials for and taught authoring class in EDMS
for CSAs in Atlanta office.
Assistant to Dr. Robert L. Blakely, Georgia State University, Atlanta, GA
Research assistant, Aug 1989 to March 1997
 Assisted in day-to-day operation of laboratory and research project (The Medical College of
Georgia [MCG] project), including grant monies from the National Endowment for the
Humanities; conducted research in physical and forensic anthropology; provided outside
forensic consultations and technical reports; taught undergraduate students in formal lab
course for three years; supervised volunteers’ research and mentored other employees;
helped write grants and publications and edited others' writings.
Key contribution: co-wrote and edited technical, scholarly volume about the MCG project (Bones
in the Basement. Post-Mortem Racism in Nineteenth-Century Medical Training, Robert L.
Blakely and Judith M. Harrington, eds., Smithsonian Institution Press, 1997); designed and
implemented inventory system, including computer coding, for quantitative and qualitative data
for MCG project.
Education
B.A. (1993) and M.A. (1997), both summa cum laude, Georgia State University, Atlanta,
Georgia.
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