Introduction to Organizational Behavior and Management (MANA 3335) Summer 2009: 2:00pm-4:00pm MTWTh(F) 130 Melcher Hall Instructor: Office: Phone: e-mail: Richard S. DeFrank, Ph.D. 310G Melcher Hall 713-743-4678 rdefrank@uh.edu Website: blogs.bauer.uh.edu/defrank/ Office Hours: 1:00-2:00pm MTWTh or by appointment TEXT: Hill and McShane, Principles of Management: McGraw-Hill, 2008. WEBSITE: www.mhhe.com/hillmcshane Course Objectives In general terms, the objective of this course is to provide a conceptual and empirical understanding of the structure and function of organizations and the human behavior that occurs in them. As an introductory course in management, we will explore a wide range of topics, ranging from where management has been to where it is now, along with its context and mission. The goal of this course is to both simplify and complicate your picture of organizations -- to simplify by systematizing and interrelating some basic ideas, and to complicate by pointing out the infinite shades of gray and the multitude of interacting variables that can occur in a behaving human organization. Hopefully, by the course's end you will have increased your understanding of management and organizational behavior issues and sharpened your analytical skills as they relate to organizational problems. Course Schedule: Dates Topic Readings June 1 Course overview June 2 Management Ch.1 June 3 The External and Internal Environments Ch.2 June 4 Stakeholders, Ethics and Corporate Social Responsibility Ch.4 June 5 Planning and Decision Making Ch.5 June 8 Strategy Ch.6 June 9 ** EXAM #1 ** June 10 Control Systems Ch.9 June 11 Organizational Culture Ch.10 June 15 Developing High-Performance Teams Ch.11 June 16,17 Staffing and Developing a Diverse Workforce Ch.12 June 18 Motivating and Rewarding Employee Performance June 19 June 22,23 Ch.13 ** EXAM #2 ** Managing Employee Attitudes and Well-Being Ch.14 2 Date June 24 Topic Readings Managing through Power, Influence, and Negotiation Ch.15 June 25 Effective Leadership Ch.16 June 29 Communication Ch.17 June 30 Managing Innovation and Change Ch.18 July 2 ** EXAM #3 ** (2:00 p.m.) Examinations Tests will be multiple choice in format and will cover assigned readings, lecture materials and class discussions. The tests are not comprehensive; that is, each exam will only test over material presented since the last test. Students will need to purchase their own scantron sheets for use in the examinations (General Purpose NCS - Answer Sheet - A-E (the blue version)). Also, arrangement for make-up exams will likely be made only under extraordinary circumstances, usually on a pre-planned basis, and are likely to be essay in format. Determination of Grades Each test will be worth 50 points, and thus the maximum score you may earn is 150 points. Opportunities for extra credit may be available; if they are they will be offered to the entire class and will not be provided on an individual basis. Course grades will be based on the following distribution: A = 138-150 A- = 135-137 B+ = 132-134 B = 123-131 B- = 120-122 C+ = 117-119 C = 108-116 C- = 105-107 D+ = 102-104 D = 93-101 D- = 90- 92 F = 0- 89 3 Extra Credit There will be two additional questions on each of the three tests that are extra credit in nature; they will focus on current events and if answered correctly will add 1 point each to your test score. In addition, at the start of non-test-day classes you may submit a news article (from the newspaper or a reputable Internet site) on a topic of relevance to the course with at least a half-page typed paragraph of your own discussion regarding your reactions to the story and why it is of significance for management. The paragraphs will not be graded, but they need to be thoughtful and clearly demonstrate why the article is meaningful for this class; if they do not accomplish this they will not be accepted. You may submit up to three articles; each of them, if accepted, will earn 2 extra credit points to be added to your point total, making a maximum of six points a possibility. Articles must be submitted by June 25th. Other opportunities for extra credit may be available; if they are they will be offered to the entire class and will not be provided on an individual basis. Blackboard Vista Information for Students All exam scores and grades will be posted on Blackboard Vista (the successor to WebCT) for this course. Additionally, all mass communications from the instructor will be done using email through Blackboard Vista, and students may post messages to each other via an available bulletin board. Thus it is important that you understand this system, which is located at http://www.uh.edu/webct. Help regarding Black board Vista can be obtained at http://www.uh.edu/webct/help/. Class Policies General: 1. Please ask any questions you may have about the topics being considered, either in class or during office hours. If you're not clear about an issue, make sure you ask about it. 2. It is assumed that you will have read each of the assignments prior to class. 3. During class, please respect the rights of your fellow classmates. Please do not carry on conversations in class, and please turn off pagers and 4 cell phones. Also, try to avoid getting to class late and leaving early, as these are very disruptive. 4. You are responsible for all discussions, announcements, videos, etc. that occur during class; if you cannot be present, obtain this information from your classmates. 5. The instructor reserves the right to make changes in the syllabus as necessary during the course of the semester. Exams: 1. Be on time to take tests. Anyone who arrives after the first 20 minutes of a test will not be allowed to take the test. There will be no exceptions, so take into account weather, traffic, etc. on exam days. 2. Exams are property of the instructor and the University of Houston and may not be taken or duplicated. 3. If you are doing poorly on exams, please see the instructor as soon as possible; waiting will not increase your chances of improving your grade. Accommodations for Students with Disabilities The C. T. Bauer College of Business would like to help students who have disabilities achieve their highest potential. To this end, in order to receive academic accommodations, students must register with the Center for Students with Disabilities (CSD) (telephone 713-743-5400), and present approved accommodation documentation to their instructors in a timely manner. Academic Honesty The University of Houston Academic Honesty Policy is strictly enforced by the C. T. Bauer College of Business. No violations of this policy will be tolerated in this course. A discussion of the policy is included in the University of Houston Student Handbook, which can be reviewed at http://www.uh.edu/dos/hdbk/acad/achonpol.html. Students are expected to be familiar with this policy. 5 Course Evaluations The Bauer College of Business has a policy that requires all of its instructors to be evaluated by their students. The results of these evaluations are important to provide feedback to instructors on how their performance can be improved. In addition, these evaluations are carefully considered in promotion, salary adjustment, and other important decisions. We openly encourage students to provide feedback to instructors and to the Bauer College through the evaluation process. 6