FreeFlow Magazine December 2013 INSIDE THIS MONTHS ISSUE: THE BBQ AWARDS NATIONAL BUSINESS AWARDS ECR & SLG BIG FAVOUR ECONOMIC REFLECTIONS FOR 2013 ECONOMIC OUTLOOK FOR 2014 PERFORMANCE IMPROVEMENT FREQUENTLY ASKED QUESTIONS Tel +27 31 266 3865 | Fax +27 865716345 AECOM House, 2 Maryvale Road, Westville, 3630 | PO Box 929, Westville, 3630 www.slgas.co.za | Visit our Facebook page. SOUTH AFRICA’S PREMIER BLACK BUSINESS AWARDS, THE BBQ AWARDS 2013. Spring Lights Gas proud sponsor of the 2013 BBQ CSI Ubuntu Award, which was presented to Nedbank at a gala dinner as one of ten Motlekar Holdings BBQ Awards. Currently in its thirteenth year, the awards are aimed at encouraging and promoting black business and are widely regarded as South Africa’s most prestigious BBBEE event. Nominees are required to demonstrate true commitment to South Africa’s transformation agenda.The awards consist of 10 categories and are open to individuals, black-owned and empowered companies and organisations in South Africa. Finalists and winners are selected by a panel of independent judges. 3 BOOKS UP FOR GRABS! This year’s event, which was held on 25 October, was a glittering affair held at the Emperor’s Palace in Ekurhuleni. MC for the event, Nik Rabinowitz, had people roaring with laughter whilst the awards were presented, and following the dinner, guests partied into the early hours to the sounds of Mafikizolo, one of South Africa’s best loved bands. Congratulations to the readers who won books in our last FreeFlow competition, there are another 3 books up for grabs! Email your name, address and the words “Billy Selekane” to olivia@slgas.co.za, to stance a chance to win this inspiring book. THE BBQ AWARDS {From left to right} Deon Dhlomo, SLG Director with Kone Gugushe, Divisional Executive for CSI at Nedbank and Lindsay King, Editor of BBQ & Leadership Magazine NATIONAL BUSINESS AWARDS Spring Lights Gas was shortlisted as a finalist in the ESG (Environmental, Social and Governance Category) in the prestigious 11th National Business Awards which took place at a ceremony on the 15th November 2013 at Emperors Palace in Johannesburg. The annual platform allows for corporate leaders to be acknowledged on a global scale - celebrating a success in South Africa’s business and government sectors. Prestigious icons, business leaders and government heads such as Ansie Ramalho (Institute of Directors), Pumla Ncapayi (General Trade & Investment South Africa), Thulani Nzima (SA Tourism), Honourable Minister Elizabeth Peters (Department of Transport) and Geoffrey Qhena (Industrial Development Corporation) were present at the event. Karla Fletcher, Awards Director at TOPCO Media, said: “It is apparent to me more than ever that competitive businesses are key drivers to our economy. Companies at the top see the importance of constantly challenging themselves against the very best in the industry and this keeps us as a nation innovative, more productive and having a global competitive edge. The initiatives and innovations seen by this year’s entrants are ground breaking!” A highly esteemed panel of judges gave the closing nod of approval towards this year’s winners list. Judges included Lulama Mokhoba (SABC Limited), Raj Dhanlall (PricewaterhouseCoopers), Ms Nomaxabiso Majokweni (BUSA) and Mr Dennis Dykes (Nedbank) - to name but a few. UPCOMING EVENTS! Next event: CORPORATE GOLF DAY, MARCH 2014. {Date and venue to be confirmed.} ECR & SPRING LIGHTS GAS, BIG FAVOUR LETTER TO ECR BIG FAVOUR Hi guys I would like to start by thanking you, 'The East Coast Radio Family' for the impact you’ve made in my life. My name is Millicent Kubheka and I am writing to you as I am in need of a personal computer to help me complete my UNISA Finance studies. I have heard that East Coast Radio helps change people’s lives by giving them hope and a new start. It is my belief that you will make a difference in my life too. I recently received my study material for the year and one of my modules (Practical Accounting - Data Processing) requires me to have a personal computer. The note in the tutorial letter reads: PLEASE NOTE: It is essential that you either acquire or have the pastel partner manual at your disposal. As per course requirements you must have access to computer with a printer and you must have at least 20 hours access to the internet. As I only work as a casual at Edgars, I don’t have enough funds to go to internet cafes and I would be forever grateful to you if you could help me own my own personal computer. Although 2013 should have been my last year of studying, it is not due to various complications. Nevertheless, I believe that God has given me this chance, and am doing my best to utilize it wisely. I hope that East Coast Radio will help me achieve my dream of becoming a chartered accountant someday. Your help would make a big difference in my life. Once again, thank you for making my day each day. I hope to meet some of the East Coast Radio family members one day and get a chance to be on air. God bless you all, Millicent Kubheka BIG FAVOUR Olivia Almanza, Spring Lights Gas and Damon Beard, ECR with Millicent Kubheka proud recipient of the computer. REFLECTING ON 2013 ELIZE KRUGER ECONOMIC CONSULTANT TO SLG SOURCES USED: SA RESERVE BANK & OWN OPINIONS As we entered 2013 there was a fair degree of optimism globally and locally, informed by a number of bold policy measures that had been implemented in the latter part of 2012 and early 2013 - in particular, the launch of the Outright Monetary Transactions programme (OMT) in the Eurozone and the fact that the US had managed to avert the fiscal cliff. †Both had significantly boosted confidence, restored calm and helped to contain the most immediate threats to the global financial system. There was hope that this would couple with reduced volatility in the financial markets to affect the real economy and provide for a more durable recovery. In South Africa, the economy was expected to benefit from these global developments as well as the ACN’s adoption of the National Development Plan at its elective conference in 2012, which was seen as providing a degree of clarity in respect of policy positions around nationalisation in the mining industry. Growth was expected to continue at a moderate pace (after a growth rate of 2.5 percent for 2012). The IMF’s World Economic Outlook (WEO) released in January 2013 stated that “Global growth is projected to increase during 2013, as the factors underlying soft global activity are expected to subside.” However, it also warned about downside risks that remained. Based on available data, and recent information and developments in the global and domestic economy, a stronger recovery in 2013 will in all likelihood turn out to be rather more elusive than what we had hoped for. This is borne out by the latest release of the WEO which shows a downgrade of global growth forecasts. As we moved deeper into 2013, some of the headwinds identified by the IMF did indeed materialise, in particular, expectations of an earlier than anticipated withdrawal of unconventional monetary policies by the US Federal Reserve, and slower recovery in the Eurozone. In addition, sluggish Chinese growth rates, lower commodity prices, a fluctuating global economy and moderated emerging market economies all contributed to limit the year’s initial optimism. More recently some positivity has been generated by the Eurozone’s exit from a recession in the second quarter. Led by Germany and France, this follows six quarters of economic contraction. The Spanish economy also exited two years of recession in the second quarter, growing by 0.1 percent despite tough austerity measures which ignited street protests throughout the country. The US has been one of the more convincing bright spots in gathering momentum towards economic growth throughout 2013, although, like Japan, the country’s fiscal outlook continues to weigh on its future prospects. On the domestic front, the risk of spreading industrial action this year (in the wake of wage negotiations in centralised bargaining agreements that were up for renewal) also came to pass and damaged growth prospects for the country. A dismal growth rate of 0.9 percent was recorded in the first quarter of the year on account of a severe contraction in the manufacturing sector. Although this was followed by a growth rate of three percent in the second quarter, it was mainly related to normalisation in the manufacturing sector, and was not reflective of improving underlying economic conditions. Economic growth in the third quarter of this year will probably be almost as bad as Q1’s figures, given the impact of widespread strike action, particularly in the vehicle manufacturing sector. The SA Reserve Bank (SARB) has recently downgraded its economic growth forecast for 2013 to a mere 1.9%, compared to expectations of 2.9% at the beginning of 2013 - a disappointing outcome! The rand exchange rate has been somewhat slow to act as an adjustment mechanism that can provide support to the country’s trade account and its Balance of Payments. South Africa’s current account deficit widened from 2.8 percent of GDP in 2010 to 6.3 percent in 2012. The trade deficit grew on account of increased imports related to the infrastructure investment programme, and lacklustre exports, as well as declining terms of trade. The depreciation of the rand exchange rate resulted in a deterioration in the Bank’s inflation outlook, and the targeted measure of inflation increased from just below 5.0 percent in August 2012 to 6.4 percent in August 2013. Despite this, there was little evidence of any demand pressures, with much of this increase driven by cost push factors. It was the improvement in growth prospects for advanced economies, in particular the US, that saw the rand again recouple with global developments on talk of asset purchase tapering in the US. Expectations of tapering had a profound impact on the financial markets of both advanced economies and emerging markets, they were more so for the latter as it was deemed that such a withdrawal of stimuli would negatively impact on portfolio flows to emerging markets. Indeed, capital inflows retreated somewhat, and in South Africa we witnessed a pullback, especially in bond inflows. During May and June this year, we witnessed a net outflow of over R17 billion from our bond market, although this was partially offset by equity inflows. From the beginning of May the rand exchange rate depreciated from R8.90 against the USD to R10.40 in August, and following a number of wild swings reached similar levels again as recently as 12 November. Central banks in emerging markets reacted quite differently to these movements, with some tightening monetary policy despite an evident slowdown in growth, others intervening in the foreign exchange market and still more draining liquidity in local markets. In April this year, the central bank of Brazil increased its policy rate by a total of 225 basis points to 9.5 percent to shore-up the currency and limit capital outflows that had been affected by inflation pressures, while it also lifted previous taxes on capital inflows. Similarly, the central bank in Indonesia increased its policy rate by 150 basis points to 7.25 percent, although in emerging Europe there were various interest rate reductions. The People’s Bank of China (PBoC) reacted by initially tightening liquidity conditions, only to relax these soon thereafter to reverse a substantial increase in money-market rates and resolve liquidity issues. Although markets have retraced following the Fed’s decision not to taper just yet, it should be remembered that this is only a delay, and has helped to buy time for emerging markets to prepare as best as they can for when tapering actually does take place. OUTLOOK FOR 2014 ELIZE KRUGER ECONOMIC CONSULTANT TO SLG SOURCES USED: SA RESERVE BANK & OWN OPINIONS Although asset purchase tapering by the US Fed has been put on hold for now, this will surely commence at some point in 2014. The relevant question that keeps economists awake at night is: “Is there a need for alarm over emerging markets in light of tapering, and is the slowdown in emerging markets really that severe?” The IMF’s latest Global Financial Stability Report (GFSR) poses the question of what would happen if flows reversed more sharply in emerging markets. The report suggests that while emerging markets may have become more vulnerable, they are also in a much better position they were in during the 2008 crisis. In the 12 weeks following the reversal of risk sentiment during May 2012, assets under management for emerging market fixed-income funds fell by 7.6 percent (or USD19 billion), which is a much smaller figure than in 2008, when assets under management fell by 36 percent (or USD26 billion) during the first round of the asset sell-off in September-October 2008, although the impact on local currency bond yields was similar across the two episodes. Emerging market countries have come a long way in the last two decades and are not as fragile as they would have been in the past given similar conditions. Foreign exchange reserve levels are much higher; monetary policy has greater credibility and there is a better track record of managing inflation; while fiscal positions are healthier than in many advanced economies; and they are less vulnerable to sudden stops given that there are less dollar liabilities. Macroeconomic fundamentals have also significantly and while emerging markets may be slowing, they remain the biggest contributors to global growth. This may well be a correction to more sustainable levels of growth after period of somewhat spectacular development. It must be pointed out, as we witnessed at the time of tapering talk, that emerging markets did react. Exchange rates weakened, yields on fixed income instruments spiked and equity markets sold off. It is likely that there will be a further reaction when tapering eventually becomes a reality, and while some of its effects may already be priced into markets, we cannot be sure of how much is priced in and therefore how much remains to be reflected in asset prices. Unfortunately, South Africa’s economic performance has lagged behind other emerging market economies through the crisis, and continues to reflect lacklustre growth. Most analysts, including the SARB, have repeatedly raised their inflation forecasts and lowered their growth forecasts for 2013. The SAR’s 2013 forecast for average CPI inflation was raised from 5.5 percent in December 2012 to 5.8 percent currently, while the forecast for 2014 was raised from 5.0 percent to 5.7 percent over the same period. Real GDP forecasts for 2013 were lowered from 2.9 percent at the end of 2012, to 1.9 percent more recently, and from 3.6 percent to 3.0 percent for 2014. Given this environment, the Bank’s Monetary Policy Committee (MPC) has found it prudent to keep interest rates steady throughout 2013, as despite the rising trend in inflation, it has deemed inflationary pressures stemming from the demand side of the economy to be subdued, which means that inflation pressures are largely related to supply shocks and the weaker exchange rate. Investors have shifted their focus to macroeconomic imbalances and have become increasingly concerned about countries with high current account and budget deficits (the so-called twin peaks), which rely heavily on international capital flows. Along with monetary policy slowly turning the corner in advanced economies, a fundamental reassessment of the emerging market investment case appears to be underway, as the recent impact of the announcement of the Fed’s intentions to soon embark on a withdrawal from unconventional monetary policy seems to have exposed vulnerabilities in certain countries (such as South Africa) that may have been previously underestimated. In its most recent statement, the MPC points out that the upward drift in core inflation in the absence of any obvious demand pressures suggests that there may be emerging underlying pressures owing to lagged effects of the exchange rate depreciation as well as higher unit labour costs. Although the rand has appreciated again from around R10.40 in mid-November 2013, it remains vulnerable to changes in the global and domestic environment. Furthermore, while inflation expectations appear to be anchored and relatively stable, the SARB deems expectations uncomfortably close to the upper end of the inflation target range. Although the recent breach of the inflation target was temporary, and we recently saw CPI inflation decelerate from 6.4 percent in August to 5.5 percent in October, there are significant upside risks, not least of which relate to wages and the exchange rate. Growth remains below potential with a widening output gap and is expected to average only 1.9 per cent in 2013 and 3.0 percent in 2014. The Bank’s leading indicator suggests that moderate growth rates are set to continue, while protracted work stoppages in the mining and manufacturing sectors are likely to detract from growth going forward. Consumer spending is also expected to remain modest, capped by high household debt levels, low employment creation, low confidence levels and rising administered prices. More recently, concerns over the current account deficit have been heightened by the deterioration in South Africa’s terms of trade, the failure of exports to react sufficiently to the weaker rand, and the global environment, which is not only transforming, but has characterised for the best part of five years by easy liquidity. While there appears to be reason for optimism overall in 2014 as the global recovery gathers momentum, we will have to contend with an environment that continues to be characterised by uncertainty and extreme volatility. The extent of the impact generated by the US exit from unconventional monetary policy measures remains unclear. Given the many uncertainties in the global environment that are beyond South Africa’s control, there is little room to get wrong that which is within our control, such as the implementation of reforms and policies that can improve our competitiveness and enhance our attractiveness as an investment destination. It is crucial that labour representatives and employers take full ownership and responsibility for restoring orderly industrial relations, and that we maintain credible fiscal and monetary policies. 2014 is likely to be another challenging year for South Africa, especially in light of the potential impact of global developments (not necessarily only negative), and the National Elections, which are likely to impact on Government’s priorities in the next few months and potentially change the shape of the future. PERFORMANCE IMPROVEMENT COMPILED BY KENNETH DANKS In addition to providing energy management improvement initiatives relating to the cost of production, Spring Lights Gas strives to provide support that is aligned to its customers’ objectives. OPPORTUNITY ANALYSIS In doing so, the company considers the cost of energy per unit produced, the quality of the product, process improvements and the safety of the operation. E CA QU LI IPM BR EN T M ATI AI O NT N EN AN OP PL CE ER AN S A CH TIO N AN A GE L EX S RE T SO ER UR NA CE L S In general, the findings highlighting ‘Probable causes’ (To potentially address the improved energy management or Safe use of pipeline gas), relate to: INCIDENT RECALL S GA S GE AN CH N G SI S DE GE AN CH EN OV GN SI DE ER RN GS BU IN TT SE R E RN TY BU ACI P CA ER RN MS BU OM C Key to this process is understanding the customer’s needs, which is a collaborative endeavour that often requires the prioritisation of initiatives in order to take advantage of potential opportunities. Specific actions are then undertaken by the task group assigned to the project. Both ‘soft’ and ‘hard’ initiatives are assessed, and those of lower cost, higher immediate gains or improved safety, are generally given priority. The entire process requires a carefully managed review and may include an investigatory action. ‘Soft’ opportunities: Work procedures - Operating procedures - Maintenance procedures Engineering opportunities: - Design - Initial design - Improvements and traceability thereof - Production constraints or energy management The process undertaken is ‘Successful’ if: - it is informative - provides an opportunity for collaboration and the setting of common goals - it develops an understanding of the customer’s specific needs - improves knowledge transfer - develops a closer partnership (synergy) between Spring Lights Gas and its customers SEQUENCE OF STEPS 1st step 2nd step 3rd step Customer next steps prioritization based on RISK management FREQUENTLY ASKED QUESTIONS HOW DO I GET CONNECTED TO A GAS PIPELINE? Customers will need to appoint a registered gas contractor to install an internal pipeline from a metering station on your property to our distribution pipes. Some of the equipment may need to be changed and we'll recommend equipment suppliers and guide you every step of the way. CAN I USE ANYONE TO INSTALL MY GAS PIPELINES AND EQUIPMENT? A registered gas contractor should install your gas equipment and convert any existing equipment as needed. When selecting a contractor, make sure that they are licensed and experienced at installing gas equipment. HOW DO I KNOW GAS IS SAFE TO USE? Its distinctive rotten egg-like smell, due to an odorant that is added to it called mercaptan, makes leaks easy to detect. Most gas equipment now also has built in safety features. For example, it is first necessary to purge the equipment to remove any combustibles prior to start up. There is also a flame failure device to allow your appliance to automatically stop the flow of gas if the flame extinguishes and even automatic re-ignition to allow the appliance to relight itself if the flame is extinguished. Gas leaks can also be detected using the soap test method. WHERE DOES MY POINT OF RESPONSIBILITY BEGIN? We are responsible for maintenance and repairs to the gas service line that extends from the streets and the meter station into your property. As a customer, you would be responsible for maintaining the gas piping that extends past the meter into your factory. HOW DO I MAINTAIN MY GAS EQUIPMENT? Regular inspection, cleaning and maintenance ensures your safety and helps keep your gas appliances operating at their best. WHAT SYSTEMS AND PROCEDURES ARE IN PLACE TO MAINTAIN THE PIPELINE TO AVOID INTERRUPTIONS? A SCAFA system to monitor line pressures, flows and temperatures 24 hours a day, 365 days a year - A state of the art cathodic protection system - Monthly helicopter and ground patrols conducted to check erosion, stability and third party activity near the pipelines - Highly visible pipeline markers on the entire pipeline infrastructure - Period internal pipeline inspections using highly sophisticated electronic equipment - An ongoing vegetation management programme along the pipeline route to ensure visibility of pipeline markers - Regular mock emergency drills to test the response plans and emergency procedures, Provincial Emergency Preparedness, as well as the provision of public and land owner awareness information. FOR MORE INFORMATION: Please visit our website, or phone one of our technical staff on 031- 2663865. CONTACT US! FreeFlow has a new look! If you have any comments or article suggestions, please email us at olivia@slgas.co.za or info@slgas.co.za. We look forward to hearing from you! EMERGENCY NUMBERS: Emergency tel: +27 800 212 260 (24 hours) Whistle Blower tel: +27 800 007 036 Tel +27 31 266 3865 Fax +27 865716345 AECOM House, 2 Maryvale Road, Westville, 3630. PO Box 929, Westville, 3630 www.slgas.co.za Visit our Facebook page.