Annual Report 2011 Living the Compass, Igniting the Passion Unilever Caribbean Limited Annual Report 2011 Winning by living the Compass Two years ago, Unilever introduced “The Compass”, a new vision and strategy for the company, a business model that is designed to deliver sustainable growth. In 2011, Unilever fully accepted the challenge to live “The Compass” and continued to develop products that enable people to live well in a resource-stressed world, and encourage behaviour and habits that help them to live sustainably. These efforts will continue on a larger scale in 2012 and beyond. Financial Highlights 2011 FINANCIAL HIGHLIGHTS 2011 YEAR ENDED 31 DECEMBER 2011 Outstanding growth and prudent management RESULTS ($’000) TURNOVER 2011 PROFIT BEFORE TAX 2011 PROFIT FOR THE YEAR 2011 DIVIDENDS 2011 $ 527,355 $ 77,606 $ 59,246 $ 40,416 2010: $ 495,150 2010: $ 51,652 2010: $ 34,642 6.5% 2010: $ 69,672 11.4 % 14.7 % 16.7 % PER SHARE EARNINGS 2011 DIVIDENDS - INTERIM 2011 DIVIDENDS - FINAL 2011 DIVIDENDS - TOTAL 2011 $ 2.26 $ 0.32 $ 1.22 $ 1.54 2010: $ 1.97 14.7% 2010: $ 0.32 0% 2010: $ 1.00 22 % 2010: $ 1.32 16.7 % KEY INDICATORS OPERATING PROFIT AS % OF TURNOVER 2011 NET PROFIT AS % OF TURNOVER 2011 14.8 % 11.2 % 2010: 14.2% 2010: 10.4% Unilever Caribbean Limited • Annual Report 2011 1 Our Mission We work to create a better future everyday We help people feel good, look good and get more out of life with brands and services that are good for them and good for others. We will inspire people to take small everyday actions that can add up to a big difference for the world. We will develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact. Contents Financial highlights 2011 1 Financial Statements Our mission 2 Independent Auditor’s Report 25 Chairman’s Review 3 Income Statement 26 Managing Director’s Report 4 Statement of Comprehensive Income 27 Directors’ Report 7 Statement of Financial Position 28 Board of Directors 8 Statement of Changes in Equity 29 Management Committee 9 Statement of Cash Flows 30 Notes to the Financial Statements 31 Management Proxy Circular 56 Notice of Annual General Meeting 57 Proxy Form 59 Biographies 10 Winning through continuous customer service excellence 12 Winning with brands and innovation 13 Winning through community outreach 18 Winning with our people 22 Winning through continuous improvement 24 2 Unilever Caribbean Limited • Annual Report 2011 Chairman’s Review CHAIRMAN’S REVIEW costs, to zero. This is indeed a remarkable achievement, given that as recently as three years ago annual finance costs were in the region of $3.5 million. Dividends The Board of Directors has declared a final dividend of $1.22 per share, bringing the Total Dividend for the year to $1.54 per share (2010: $1.32 per share). This represents a dividend payout of 68.2%, which is in accordance with the Company’s stated dividend policy. Once more the underlying strength and resilience of the Company, its people and its brands have resulted in a very successful year, in often trying and uncertain regional economic conditions. Overview Largely as a result of a much improved performance in the second half of the year, the Company delivered significant growth in both sales and profitability in the full year 2011. Total Turnover increased by 6.5% over the previous year, to a record $527 million. While margins were again eroded by the combinations of increased input and production costs coupled with heightened competition in the market, this effect was offset by savings achieved in selling, distribution and administration costs, such that the Profit after Tax at $59.2 million was 14.7% above that achieved in 2010. With respect to the Company’s borrowings, I am very pleased to report that Unilever Caribbean Limited during 2011 fully met the challenge made of reducing its debt, and hence its net finance It is interesting to note that if the dividend of $1.54 is added to the appreciation of the share value during the year of $9.98, an investment in a UCL share at the beginning of the year would have resulted in an effective return of over 51% for the year. Outlook The long-running debate regarding the continued viability of manufacturing at our Champs Fleurs facility is continuing. It would now appear, however, that once any further increases in the cost of manufacturing locally can be curtailed, and efficiencies even further improved, the outlook for the future of the factory is one of cautious optimism. Of particular importance is the need for a substantial reduction in the current very high storage and warehousing costs. With respect to market conditions, the expectation both locally and across the region is for a slow return to growth. I am confident that the Company, having successfully weathered the worst of the downturn, is well placed to respond to any improvements in the regional market place, despite rising costs and an anticipated continuing squeeze on margins. Unilever Caribbean Limited • Annual Report 2011 Board Changes During the year Mr. Pablo Garrido, formerly Managing Director of the Company over the years 2002– 2007, resigned from the Board, in order to devote his attention to his role as Chairman of the Caribbean Region. He was replaced by Mr. Melvin Hernandez, regional Supply Chain Director, who is based at Unilever’s Caribbean head office in Puerto Rico. I would like to express my sincere thanks to Pablo for the enormous contribution he has made to UCL over the past ten years, first as Managing Director and then as Board Member, and we look forward to his continuing support in his Regional role. At the same time, I would like to welcome Melvin to our Board. Acknowledgement The dedicated, professional and hard-working team at Unilever Caribbean has once more delivered the goods—another fine year of solid growth. On behalf of the Board, who continue to provide invaluable counsel and guidance, I would like to thank every single member of Team Unilever for a job well done in 2011. The combination of the support and guidance we receive from our principal, and the vigour and enthusiasm of our local team together ensure the continued success of this fine Company. Gary N. Voss Chairman 3 Managing Director’s Report Managing Director’S REport Despite difficult market conditions and the continued economic downturn we faced in 2011, Unilever Caribbean Limited delivered a strong performance achieving further progress against our Compass strategy. In 2011, Unilever Caribbean Limited delivered a record TT$527 million in turnover, an increase of 6.5% over 2010 and profit before tax of TT$77.6 million, 11.4% higher than the previous year. This was a tremendous achievement, largely due to our continuing focus on the Compass – the Unilever strategic tool that guides our strategy and direction which was launched in 2010. TURNOVER (TT$000) 600,000 500,000 400,000 416,390 461,934 487,153 495,150 527,355 Passion and Execution Go Hand in Hand 300,000 200,000 100,000 - 2007 2008 2009 2010 2011 PROFIT BEFORE TAXATION (TT$'000) 90,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 - 4 69,672 51,521 50,081 2007 2008 77,606 55,314 2009 2010 Over the last five years we have delivered for our shareholders compounded annual sales growth at 6% and increased profit before tax by 51% from TT$51.5 million to TT$77.6 million. This result was achieved through Unilever’s diversified portfolio of brands. We have invested heavily in our key Personal Care mixes and placed greater emphasis on improving our efficiencies in the selling and distribution areas. Over the last five years, we have also seen significant increases in commodity costs coupled with decreasing efficiency levels and increasing plant costs at Champs Fleurs. In the coming year, we will aim to make the plants more efficient as manufactured goods still represent 64% of our turnover. 2011 In 2011, we remained guided by our mission to help people feel good, look good and get more out of life with brands and services that are good for them and good for others. This mission not only demanded that we focus on profitable volume growth but it also challenged us to achieve this growth while reducing our environmental impact and making a difference in the lives of those we touch. We saw growth across all key categories, with Personal Care performing well in new segments. The successful launch of Dove Men tapped into the developing male grooming market and expanded it. The Dove range, in particular the body washes, continued to perform very well, while Axe continued to deliver its strong innovation plan with the launch of the Axe Excite range. The Degree range Unilever Caribbean Limited • Annual Report 2011 Managing Director’s Report for men and women also had a good performance finishing strong in 2011. Our Home Care brands held their own against the influx of competition from new, third tier and private label brands. Exciting consumer promotions engaged shoppers and reinforced the positioning for Breeze and Radiante as powerful, concentrated, quality products that clean effectively and use less water and energy. The message is that these products are not just good for the household; they are also good for the environment. This is core to the Unilever Sustainable Living Plan – a key part of our Compass. We also saw a steady performance from our Foods brands, particularly margarines and teas. The introduction of Knorr sides and sauces was well received and has opened a new segment for us to continue helping mothers to get more out of life with healthy, economical and convenient meals for their families. Price increases were implemented in 2011 due to high volatility in raw material and packaging costs and continuing cost increases in our plants. We are conscious of the need to become a more efficient and safer production site within Unilever and the site at Champs Fleurs is continually under assessment. While we were able to minimise most of the impact of the increased costs through tighter control of our spending, we were unable to continue doing so toward the end of the year and this saw our gross margins slip from 39% in 2010 to 37% in 2011. As you can see, our team has been busy. Over the past year we: •touched consumers’ hearts by activating promotions that connected with them in meaningful ways. Our leading margarine brand, Blue Band, continued to help mothers innovate at mealtime by partnering with popular local chef Wendy Rahamut. •we held several training sessions throughout the year with our promotional team to boost our visibility on the trade. •ensured our communication material on the trade highlighted the benefits of our brands. This was exceptionally done with our personal care brands. Unilever Caribbean Limited • Annual Report 2011 • met regularly with the retail trade, supermarket owners and distributors in Trinidad and export markets to discuss the benefits of our partnership. While we have always worked closely with our customers and distributors, 2011 was a landmark year for us when Unilever Caribbean Limited was named Large Distributor of the Year by the Supermarkets Association of Trinidad and Tobago. Receiving recognition from those we serve is an honour we hold dear. • worked with our export teams to grow our markets in South Caribbean. Our export markets represent 41% of our turnover, so without their success, we would not be able to deliver our growth ambition. Market visits were therefore increased in 2011 and we hosted training sessions for new distributor teams. Our export markets performed reasonably well in 2011 despite tough economic circumstances and sharp increases in shipping costs. The outlook for 2012 is a slow return to economic growth and we look forward to a strong performance in our export markets. Passion for our Communities Making a difference in our communities is an important part of our corporate DNA. Our commitment to promoting healthy lifestyles saw us hosting Global Handwashing Day for the fourth consecutive year. With the support of the Ministry of Education, we visited several primary schools to teach thousands of children proper hygiene and the importance of washing their hands with soap. We continued our work in our fence line community of Mt. D’Or. In 2011, we donated books and musical instruments to the Mt. D’Or Government Primary School. We also continued to work with United Way and we provided many families with hampers and supplies following disasters and crisis situations both in Trinidad and Tobago and overseas. Passion for our People We continue striving to be an employer of choice in Trinidad and Tobago. Our Employee Engagement Survey, in which we asked employees to give their views on the organisation, revealed improved scores. We are aspiring to be world class, and to 5 Managing Director’s Report Managing Director’s Report (continued) Our industrial relations climate remains stable despite the settlement for a new wage agreement for the period September 2010 – September 2013 being long and protracted. After 22 meetings, both bilaterally and at the Ministry of Labour, the matter is before the Industrial Court, and we await the first court hearing and hope for a speedy resolution. Health and Safety Safety Health Environment Quality (SHEQ) is critical to our operations and a key business priority. We had no Loss Time Accidents in 2011, a record we have kept for the past decade. We have rolled out plans for a behaviour based Safety model that challenges employees to take responsibility for their own safety and to point out the unsafe practices of their colleagues. Looking Ahead 2011 was a strong year for Unilever Caribbean Limited, in an unfavourable climate. Your share price performed very well in 2011 and over the five- year period has appreciated by 86%. Additionally, your dividends and earnings per share increased significantly and we are proud of the results that we delivered to you. SHARE PRICE TT$ 35 32.53 30 25 20 22.55 19.98 17.49 16.75 15 10 5 0 2007 2008 2009 2010 2011 EARNINGS & DIVIDENDS PER SHARE 250 200 cents do this we have a continuous training and development agenda that covers all aspects of the business, from technical to general skills training to leadership training. 150 100 50 0 2007 2008 2009 E.P.S. 2010 2011 D.P.S. We could not have achieved this without the people who make up Unilever Caribbean Limited, the managers and employees, the full time and shift workers, and all the regional Unilever executive teams. It takes every part of the Unilever family to complete the whole. With this in mind, I extend my heartfelt thanks to the directors and the management committee for their leadership and unstinting efforts in keeping us all focused on our goals. Congratulations to all employees for staying the course and helping us deliver on our targets. Your drive and dedication is the fuel that we need to be the execution powerhouse of Unilever Caribbean Limited. Roxane E. de Freitas Managing Director 6 Unilever Caribbean Limited • Annual Report 2011 Directors’ Report DIRECTORS’ REPORT Financial Results for the year ended 31 December 2011 Dividends The Directors have declared dividends of $40,415,501 for the year, amounting to $1.54 per share. The final dividend of $1.22 per share will be paid on 25 June 2012 to all Shareholders whose names appear on the Register of Members at the close of business on Monday 4 June 2012. Changes to the Board On 19 May 2011, after serving 9 years on the Board, Mr. Pablo Garrido resigned as a Director. We take this opportunity to publicly thank Mr. Garrido for his steady guidance of the Company during his five years as Managing Director, and his continued contributions to the Board until the time of his resignation. His vacancy was filled by the appointment of Mr. Melvin Hernandez on 19 May 2011. Mr. Hernandez is presently the Supply Chain Director of the Greater Caribbean Region of Unilever. Directors In accordance with Section 4.3.2. of the Company Bye Laws, whereby Directors so appointed shall hold office only until the next following general meeting, Mr. Melvin Hernandez, being eligible, offers himself for election until the close of the next third Annual Meeting. In accordance with Section 4.4.1 of the Company Bye Laws, whereby Directors shall retire in rotation, Mr. Seamus Clarke retires, and being eligible, offers himself for re-election. At this Annual Meeting, shareholders will be asked to approve an increase in Directors’ fees. Auditors The Auditors, PricewaterhouseCoopers, will retire at the Eighty Third Annual General Meeting and being eligible, offer themselves for reappointment. Turnover $’000 527,355 Profit before taxation 77,606 Taxation (18,360) Profit after taxation 59,246 Dividends paid Final dividend for 2010 Interim dividend for 2011 (26,244) ( 8,398) Profit retained for the year 24,604 Retained earnings brought forward 103,252 Retained earnings carried forward 127,856 Directors’ and Substantial Interests Directors’ Interest Number of shares as at 31.03.12 Gary N. Voss 3,196 Roxane E. de Freitas 1,000 Seamus Clarke 0 Melvin Hernandez 0 Jacqueline Quamina 0 Livio Vicco 0 Ricardo Williams 0 Number of shares as at 31.12.11 3,196 1,000 0 0 0 0 0 Substantial Interest In accordance with the Listing Agreement of the Trinidad and Tobago Stock Exchange, the following are the holders of 5% or more shares as at 31 December 2011: Number % of Shares Held of Total Unilever Overseas Holdings AG 13,123,194 RBC Trust Limited – All accounts 4,316,188 50.01 16.45 Capital and Membership Grouping of shares according to size of shareholding as at 31 December 2011: Size of Shareholding Number of Size of % of Total Shareholders Shareholding Shareholding 1 - 10,000 2,097 10,001 - 20,000 60 20,001 - 50,000 31 50,001 - 100,000 9 100,001 - 500,000 19 500,001 and upwards 7 Total 2,223 2,050,555 843,947 956,566 560,166 3,412,101 18,420,497 26,243,832 7.81 3.22 3.64 2.13 13.00 70.19 100.00 On behalf of the Board, Director Unilever Caribbean Limited • Annual Report 2011 Director 7 Leadership Team Our Leadership Team Board of Directors 1 2 3 4 5 6 7 1Gary N. Voss Chairman 2 Roxane E. de Freitas 3 Seamus Clarke Non-Executive Managing Director Director Chairman Audit 4 Melvin Hernandez Non-Executive Director 5 Jacqueline Quamina 6Livio Vicco Non-Executive Non-Executive Director . Director 7 Ricardo Williams Finance Director/ Corporate Secretary Engaging with the business Our Board members bring to Unilever Caribbean Limited a wealth of experience in various fields related to our manufacturing and distribution business. Together with the management team, they acknowledge the contribution that Unilever’s employees have made in order to achieve the 2011 results, and thank the Company’s customers for their loyalty to our products. 8 Unilever Caribbean Limited • Annual Report 2011 Leadership Team Management Committee 1 2 3 4 5 6 1 Roxane E. de Freitas Managing Director 2 Zaida Allie Inbound, Sales & Operational Planning Manager 4 Glen Rogers Customer Marketing Manager Ronnie Sankar 5 6 Ricardo Williams Logistics, Distribution Finance Director & Customer Service Manager Unilever Caribbean Limited • Annual Report 2011 3 Donald Niamath Supply Leader 9 Biographies Biographies GARY N. VOSS Non-Executive Chairman Nationality: Trinidadian B.Sc. (Hons.), Chemical Engineering. Mr. Voss has been with Unilever since 1982, first as Technical Director of Lever Brothers West Indies Ltd. then from 1987 as Chairman and Managing Director, positions he held until his retirement at the end of 2001, retaining the position of non-executive Chairman. ROXANE E. DE FREITAS Managing Director Nationality: Trinidadian B.A., Joined Unilever in 1985 as Brand Manager, Industrial Food and Detergents, rejoined in 2001 in the post of Marketing Manager Personal Care Caribbean, 2004 appointed Customer Development Director, and member of the Management Committee, appointed Company Secretary to the Board of Directors Unilever Caribbean 2006, appointed Managing Director 2007. SEAMUS CLARKE Non-Executive Director Chairman Audit Nationality: Trinidadian Chartered Accountant (FCCA, CA, BSc) in private practice in areas of Financial and Business Consulting. 10 Unilever Caribbean Limited • Annual Report 2011 Biographies MELVIN HERNANDEZ Supply Chain Director, Greater Caribbean Nationality: Puerto Rican B.Sc, M.Sc. Joined Unilever Las Piedras, Puerto Rico in 2003 as Manufacturing Manager. In 2005 was appointed Supply Leader/ General Manager of Unilever Las Piedras and in 2009 was appointed Supply Chain Director, Unilever Greater Caribbean. JACQUELINE QUAMINA Non-Executive Director Nationality: Trinidadian Attorney at Law (LLB, MA, MBA). Experienced in areas of Banking, Finance and Corporate Law in the Caribbean. LIVIO VICCO Finance Director of Unilever Greater Caribbean Nationality: Argentinean MSc., Joined Unilever Argentina in 1996 as a Management Trainee. Held posts of Accountant in various categories. Held post at Unilever Netherlands from 2008 until appointed Finance Director Greater Caribbean in 2010. Appointed Company Vice President and Treasurer (Unilever de Puerto Rico) in 2010. RICARDO WILLIAMS Finance Director of Unilever Caribbean Limited Nationality: Trinidadian Chartered Accountant (FCCA). Joined Unilever in 2009 as Finance Director. Experienced in areas of Auditing, Taxation, Legal and Accounting. Appointed Company Secretary on 1 January 2011. Unilever Caribbean Limited • Annual Report 2011 11 The Year in Review Winning through continuous customer service excellence Winner of Large Distributor of the Year Award Unilever Caribbean Limited copped the prestigious Large Distributor of the Year Award from the Supermarket Association of Trinidad and Tobago at their 2011 Annual Awards at the Centre of Excellence, Macoya. Members of the Supermarket Association voted based on each company’s customer service, support and profitable growth within the supermarket channels. The membership of the Association stands at over two hundred members ranging from small to very large supermarkets located across the country. Regional Awards (L-R) Kurt Hettgen, Export Sales Manager and Rachel Holder, National Sales Manager, receive the award from Deochand Vernon Persad, President of the Supermarket Association. Members of the Unilever Caribbean Limited senior management team receive their award for Best Overall Performance in 2011 at the Greater Caribbean Awards. The Unilever Greater Caribbean Leadership team recognises outstanding performances across the region at the start of every year at its annual senior management meeting. Traditionally, Unilever Caribbean Limited has been a strong performer and 2011 was no different with the company copping awards for Best Overall Performance and Best Customer Service Results, Best Case Fill and Customer Case Fill on Time. 12 Unilever Caribbean Limited also copped the award for Best Customer Service Results in 2011, Best Case Fill and Customer Case Fill on Time at the Greater Caribbean awards. Unilever Caribbean Limited • Annual Report 2011 The Year in Review Winning with brands and innovation DARE TO WIN WITH DEGREE In 2011, the Degree team undertook an intense sampling programme, distributing thousands of samples at many locations throughout the country. The programme centred around Degree for Women: Motion Sense Range and Degree for Men: Adrenaline Series. The team focused on sporting events to reinforce Degree Antiperspirant/Deodorant’s fast response to adrenaline increases and protection. For the second consecutive year, Degree sponsored the Madonna Wheelers Cycling Club. Degree, a brand that embraces confidence and resilience, was the perfect fit for the series of cycling events. The Degree Madonna Wheelers has a team of cyclists representing the club in almost every category from ages 6 to Veterans age 60 and over. Unilever Caribbean Limited • Annual Report 2011 Axe brings excitement to the caribbean Axe reigns as the #1 male body spray in the Caribbean, cementing Unilever’s global leadership in the male grooming segment alongside brands such as Degree, Dove Men and Rexona. In 2011, Axe launched one of its most successful innovations: Axe Excite. This Axe range includes body sprays, shower gels, antiperspirant roll-ons and sticks. The innovative Axe Angels campaign was launched to promote Axe excite. The campaign included a mix of traditional media—radio, television and cinema— as well as expansion into new media with the Axe T&T Facebook page. In retail stores, eye-catching on and off shelf displays brought the news of Axe Excite. With the simultaneous launch of the 2011 Carnival season in Trinidad, Unilever did many consumersampling activities at several popular Carnival events. Promotions were also executed in our export markets. 13 The Year in Review New Breeze packaging and the shopping spree is back! After a few years out of the spotlight, the Breeze shopping spree was re-launched in 2011. This activation rewarded Breeze consumers by giving them the opportunity to win big prizes through several shopping spree events across Trinidad and the export markets. The promotion generated a lot of buzz across the channel, capturing the attention of consumers and acceptance and recognition from customers. The success of this promotion in 2011 will bring a larger and wider scope for Breeze! Also in 2011, Breeze was re-launched in the Southern Caribbean and Jamaica, aligning our packaging globally. Breeze, the number one trusted name in laundry cleaning in Trinidad and Tobago and the Southern Caribbean, forges ahead in 2012 by embracing the Unilever strategy to unify our brands globally. 14 Unilever Caribbean Limited • Annual Report 2011 The Year in Review Winning with brands and innovation Lux gives women confidence with soft, beautiful skin Lux is the only skin-cleansing brand with texturised cream, a soft emulsion that has a texture and feel similar to our natural skin. This helps protect the skin, keeping it soft and beautiful. In 2011, we refreshed our packaging and fragrances making them more vibrant and attractive to our consumers, and further delighted their senses with the launch of two new bars: Blackberry Desire and Pear Temptation. With our new portfolio, Lux maintains its role as a beauty bar and invites women throughout the Caribbean to indulge in their beauty. Suave gives you beautiful hair without the salon cost In 2011, we worked to build our Suave Hair franchise by offering three new exciting variants to consumers, while fulfilling our brand promise of working as well as salon brands. Both Almond & Shea Butter and Aloe Vera & Ginseng appeal to the consumer who is looking for products with more natural ingredients, while the new Captivating Curls shampoo and conditioner are designed specifically for consumers with curly or wavy hair. Additionally, the entire Suave Professionals line underwent an image rebrand, with a new, more professional look that stands out on the shelf. We brought awareness to these innovations through in-store visibility efforts, complemented by in-store promotions at key retailers designed to encourage the purchase of our products. New Dove Nourishing Oil Care Our Dove range of shampoos and conditioners offers superior care for damaged hair. In 2011 we introduced the Nourishing Oil Care variant, a welcome solution to women suffering from dry, rough, frizzy hair. Formulated with Dove’s Weightless Nutri-Oil Technology, the product is rapidly absorbed into the hair, deeply nourishing dry hair by replenishing essential minerals to restore smoothness, softness and shine. Unilever Caribbean Limited • Annual Report 2011 15 The Year in Review Winning with brands and innovation Support for Heart Month To mark Heart Health Month, Unilever Caribbean Limited presented a donation to the Trinidad and Tobago Heart Foundation (TTHF). For every 445g tub of Flora margarine purchased in June, the company donated 25 cents to the TTHF. KNORR Sides & Sauces Every day, moms are faced with the dilemma of having to prepare healthy and great-tasting home-made meals for their families, but lack of time and inspiration can make it challenging. The Knorr range of Sides and Sauces was launched in 2011, offering moms the convenience and variety they are looking for. The range, which includes Alfredo, Pesto, Garlic & Herb, Parma Rosa and Four Cheese offers an exciting variety to make great tasting, healthy family meals. The Knorr Sides range of Italian and Asian mixes, which was also launched, consists of almost ready to eat meals that can be prepared in 15 minutes or less. Simply combining one of the mixes with chicken, shrimp or beef and a loaf of garlic bread provides a complete and mouth-watering meal in minutes. I love my Ice Cream The “Make everyday a Sundae with ice cream” campaign continued to add vitality with delicious snacks and innovations in all four major brands: Ben & Jerry’s, Breyers Popsicle, and the Klondike range. Ben & Jerry’s had a very strong year, becoming a regular household brand and attracting more loyal consumers. 16 Unilever Caribbean Limited • Annual Report and Accounts 2011 The Year in Review Blue Band – Inspiring mothers Blue Band’s aim in 2011 was to continue to inspire mothers to cook new meals using Blue Band Margarine. As part of this drive, we recruited well known Trinidadian chef and TV personality Wendy Rahamut, who created mouth-watering recipes using Blue Band margarine. The recipes were published in all markets. To add further excitement, Blue Band implemented a successful ‘eggciting’ Easter promotion. And as children returned to school, Blue Band executed the Blue Band Back to School Lunch Bag promotion in which consumers were able to redeem their purchases of Blue Band margarines for a premium lunch bag. Blue Band margarine - your trusted ally in the kitchen. Unilever Caribbean Limited • Annual Report 2011 17 The Year in Review Winning through community outreach World Water Monitoring Day World Water Monitoring Day is an international education and outreach programme that builds public awareness and involvement in protecting water resources around the world by engaging citizens in the conduct of basic monitoring of their local water courses. On Saturday, 30 April 2011, a large number of Unilever volunteers travelled to the Manzanilla-Mayaro coast to test the ocean’s water in observance of World Water Monitoring Day. While engaged in this annual event, participants learned more about the watersheds in which they live, how watersheds work and how protecting their waters can have beneficial impacts downstream. Tests for dissolved oxygen, pH (acidity), temperature, and turbidity (clarity) were conducted. Volunteers gained first-hand experience in water quality monitoring assessments, designed to be a basic “checkup” for the water bodies. Free Cone Day In a combined effort with our distributor, hundreds of children enjoyed free Ben & Jerry’s ice cream in celebration of Free Cone Day. In Trinidad, the Ben & Jerry’s crew visited the St. Jude’s Home for Girls, the St. Dominic’s Children’s Home and the Rainbow Rescue Home. In Tobago, the Happy Haven Home was also treated to the Free Cone giveaways. This event ties into the Company’s mission of taking small, every day actions that can add up to make a big difference. 18 Unilever Caribbean Limited • Annual Report 2011 The Year in Review Supporting Communities in their time of need FLOOD Relief Efforts Following severe flooding in October 2011 in south Trinidad, Unilever Caribbean Limited, donated CIF cleaning packs, Close Up toothpaste, Degree deodorants, Breeze detergent and Lifebuoy antibacterial soap bars to the Trinidad and Tobago Red Cross Society to aid in clean up efforts of affected families. Director General of the Red Cross, Jennifer Gonzalez, received the donations on behalf of the Society, from UCL Communications Specialist Joleen Meharris. Japan Aid Relief In the wake of the March 11, 2011 earthquake and tsunami in Japan, Unilever’s global response team worked with Save the Children, one of our global disaster and emergency response partners, to provide food, water, and other basic supplies to the victims. In order to provide employees with an opportunity to contribute to a broader relief effort, Unilever launched online donation initiatives with the World Food Programme and Save the Children. UCL employees raised funds, which were matched by the company and submitted to the World Food Programme. Unilever Caribbean Limited • Annual Report 2011 19 The Year in Review Winning through community outreach Mt. D’Or Government Primary School Students from the Mt. D’Or Government Primary School enjoy their new books and musical instruments donated by Unilever Caribbean Limited. In September 2011, Unilever Caribbean Limited made a significant donation of books and musical instruments such as tenor pans, cuatros and handle-bells to the Mt. D’Or Government Primary School. Unilever Caribbean Limited has been supporting Mt. D’Or for almost nine years, “displaying a genuine interest in the development of the 130 students and 20 teachers,” said school principal Melissa Gayadeen. The books donated to the library include storybooks and learning materials for teachers to help improve their teaching skills. For the 7th consecutive year, Unilever sponsored the school’s annual Christmas party. Employees participated in a gift drive in the weeks leading up to the party, bringing joy to the 130 students of the school. 20 Unilever Caribbean Limited • Annual Report 2011 The Year in Review Winning through community outreach Global Handwashing Day Roxane De Freitas, Managing Director, with the winners of the Lifebuoy competition. Global Handwashing Day, first launched by Unilever’s Lifebuoy soap and other partners in 2008, is observed annually on October 15 across the world to raise awareness for the importance of washing hands with soap. To mark Global Handwashing Day in 2011, employees of Unilever Caribbean Limited visited several primary schools throughout the country. We communicated the message of using soap to wash hands through engaging demonstrations, reaching approximately 4,000 children. To further reinforce the handwashing message in a fun and rewarding way, UCL hosted a germ fighter drawing competition for school children. The theme of the competition was “Clean Hands for Good Health.” Thousands of children between the ages of five and twelve responded by submitting entries. Book donation to Moms for Literacy Unilever Caribbean limited donated 126 story books to Moms for Literacy, an NGO that encourages reading between moms and their children. Their programmes also motivate students and help build their self esteem and confidence. Amber Gonzales, Programme Director of Moms for Literacy (centre in brown), with some of the students, Joleen Meharris, Communications Specialist UCL (far left), and Leah Boodhoo, Customer Service Manager UCL (far right), after the presentation of the books. Unilever Caribbean Limited • Annual Report 2011 These books will contribute to making a difference in these children’s lives. Over 20 children who are full time students at Moms for Literacy will benefit from this effort directly. 21 The Year in Review Winning with Our People Safety Health and Environment (SHE) Week During the second week of May, Unilever Caribbean Limited observed SHE (Safety, Health and Environment) Week. Employees participated in several events aimed at reinforcing safety measures and procedures in the workplace. As part of the week’s activities, we hosted a fair with several booths that offered important safety information. These included the Trinidad & Tobago Office of Disaster Preparedness with information on how to prepare for natural disasters, like hurricanes and flooding, that are prevalent in this region. Employees enjoyed the innovative way in which the importance of safety was shared and had the opportunity to demonstrate their safety skills to win great prizes. Export Distributor Workshop Unilever Caribbean Limited hosted an Export Distributors Workshop to provide training on Unilever’s way of working for regional distributors who were fairly new to the business, or new to a particular category. Distributors who participated in the training were based in the export markets of Barbados, St. Lucia, Guyana and Suriname. The visit further gave the local team the opportunity to build relationships and bring different areas of expertise to the table. The regional team took with them key actions and deliverables that will contribute to Unilever’s growth agenda. 22 Unilever Caribbean Limited • Annual Report 2011 The Year in Review Winning with Our People Cancer Awareness Month Cancer Awareness Month is marked annually across the world in October. In 2011, Unilever Caribbean Limited took the opportunity to celebrate the memory of colleagues who had passed away from cancer during the year. Employees participated in the Trinidad and Tobago Cancer Society’s annual 5K walk to raise awareness and to show solidarity with those battling the disease. World Diabetes Day The Diabetes Association generously offered to do free cholesterol, blood pressure and diabetes testing for UCL employees in observance of World Diabetes Day on 14 November 2011. Observance of national holidays As is customary to celebrate major public holidays in the country and to add excitement to the daily routine, competitions for the best dressed male and female employees were held on site. Participants in the Best Dressed Competitions for Divali and Emancipation Day. Unilever Caribbean Limited • Annual Report 2011 23 The Year in Review Winning through continuous improvement Saving water through rainwater harvesting To promote sustainability, Unilever Caribbean Limited embarked on a rainwater harvesting project. Two 3,000 gallon tanks were set up in the Supply Chain area to collect rainwater from the overhead guttering in the Engineering Building. Once collected, a pump transfers this water to the plant, contributing to water conservation in the community. Small, simple actions can make a big difference and help us create a more sustainable future. New system to rework detergent powder From time to time, detergent powder from leaking packets is reworked through our Powders plant. Traditionally this was done through a manual system, requiring the operator to wear extensive personal protective equipment (PPE). Our local Engineering Team developed an improved system through the design of a Down Flow Booth. The packets are now opened safely by one operator, using only basic PPE. The operator performs this task in the Down Flow Booth that has a net inflow of air, thereby preventing contamination of the surroundings. The powder is immediately conveyed through pipelines using air directly into the silos that feed the packing lines. The pneumatic conveyance system was developed in-house and has been the foundation of this simple system that has made a big difference in the safety, efficiency and cost-effectiveness of this rework system. 24 Unilever Caribbean Limited • Annual Report 2011 Independent Auditor’s Report Independent Auditor’s Report To the shareholders of Unilever Caribbean Limited Report on the financial statements We have audited the accompanying financial statements of Unilever Caribbean Limited, which comprise the statement of financial position as at 31 December 2011 and the income statement, statements of comprehensive income, changes in equity and cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information. Management’s responsibility for the financial statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with International Financial Reporting Standards, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Auditor’s responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the financial statements present fairly, in all material respects, the financial position of Unilever Caribbean Limited as at 31 December 2011, and its financial performance and its cash flows for the year then ended in accordance with International Financial Reporting Standards. PricewaterhouseCoopers 23 March 2012 Port of Spain Trinidad, West Indies Unilever Caribbean Limited • Annual Report 2011 25 Financial Statements 31 December 2011 Income Statement (Expressed in Trinidad and Tobago Dollars) Year Ended 31 December Notes 2011 $’000 2010 $’000 Turnover 5 527,355 495,150 Cost of Sales 6 (331,254) (303,716) Gross Profit 196,101 191,434 Selling and distribution costs (93,337) (94,261) Administrative expenses (24,976) (26,842) 6 (118,313) (121,103) Operating Profit 77,788 70,331 8 (182) (659) Profit Before Taxation 77,606 69,672 Taxation 9 (18,360) (18,020) Profit For The Year 59,246 51,652 Expenses Finance Costs – Net Earnings Per Share For Profit Attributable To The Equity Holders Of The Company During The Year - Basic and diluted 10 $ 2.26 $ 1.97 The notes on pages 31 to 55 are an integral part of these financial statements. 26 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Statement Of Comprehensive Income (Expressed in Trinidad and Tobago Dollars) Year Ended 31 December Notes 2011 $’000 2010 $’000 Profit For The Year 59,246 51,652 Other Comprehensive Income Gain on revaluation of land and buildings 12 15,653 -- Deferred tax on building revaluation 14 (1,663) -- 73,236 51,652 Total Comprehensive Income For The Year The notes on pages 31 to 55 are an integral part of these financial statements. Unilever Caribbean Limited • Annual Report 2011 27 Financial Statements 31 December 2011 Statement Of Financial Position (Expressed in Trinidad and Tobago Dollars) Year Ended 31 December Notes ASSETS 2011 $’000 2010 $’000 Non-current Assets Property, plant and equipment Retirement benefit asset Deferred tax asset Intangible asset 12 13 14 15 82,699 58,570 6,766 1,776 69,581 58,414 6,058 -- 149,811 134,053 Inventories 17 Trade and other receivables 18 Due from related companies 19 Taxation recoverable Cash at bank and in hand 48,943 70,198 2,854 2,112 64,011 45,997 73,306 2,450 3,026 40,750 188,118 165,529 Total Assets 337,929 299,582 Share capital 20 Property revaluation surplus Retained earnings 26,244 35,284 127,856 26,244 21,294 103,252 Total Equity 189,384 150,790 26,987 23,885 24,215 21,540 50,872 45,755 Trade and other payables 21 Provisions for other liabilities 22 Due to parent and related companies 19 Bankers’ acceptances 23 Taxation payable 66,646 7,567 19,054 -- 4,406 64,579 6,654 20,210 9,309 2,285 97,673 103,037 Total Liabilities 148,545 148,792 Total Equity And Liabilities 337,929 299,582 Current Assets EQUITY AND LIABILITIES Capital and Reserves Attributable To Equity Holders Of The Company Non-current Liabilities Retirement and termination obligations Deferred tax liabilities 13 14 Current Liabilities The notes on pages 31 to 55 are an integral part of these financial statements. On 21 March 2012, the Board of Directors of Unilever Caribbean Limited authorised these financial statements for issue. Director 28 Director Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Statement Of Changes In Equity (Expressed in Trinidad and Tobago Dollars) Property ShareRevaluationRetainedTotal CapitalSurplusEarningsEquity Notes $’000 $’000 $’000 $’000 Year ended 31 December 2011 Balance at 1 January 2011 26,244 21,294 103,252 150,790 -- -- 59,246 59,246 Gain on revaluation of land and buildings 12 -- 15,653 -- 15,653 Deferred tax on building revaluation -- (1,663) -- (1,663) Total other comprehensive income -- 13,990 -- 13,990 Total comprehensive income for the year -- 13,990 59,246 73,236 11 -- -- (34,642) (34,642) 26,244 35,284 127,856 189,384 Balance at 1 January 2010 26,244 21,294 79,681 127,219 Total comprehensive income for the year -- -- 51,652 51,652 -- -- (28,081) (28,081) 26,244 21,294 103,252 150,790 Comprehensive income Profit for the year Other comprehensive income 14 Transaction with owners Dividends Balance at 31 December 2011 Year ended 31 December 2010 Transaction with owners Dividends 11 Balance at 31 December 2010 The notes on pages 31 to 55 are an integral part of these financial statements. Unilever Caribbean Limited • Annual Report 2011 29 Financial Statements 31 December 2011 Statement Of Cash Flows (Expressed in Trinidad and Tobago Dollars) Year Ended 31 December Notes Operating Activities 2011 $’000 Profit before taxation Adjustments for: Depreciation 12 Amortisation 15 Interest cost - net (Decrease)/increase in retirement benefit asset Increase/(decrease) in retirement and termination obligations Loss on disposal of plant and equipment 77,606 69,672 5,430 349 182 (156) 2,772 -- 7,412 -659 326 (892) 406 Operating profit before working capital changes 86,183 77,583 (Increase)/decrease in inventories Decrease in trade and other receivables (Increase)/decrease in due from related companies Increase/(decrease) in trade and other payables Increase in provisions for other liabilities (Decrease) in due to parent and related companies (2,946) 3,108 (404) 2,067 913 (1,156) 12,142 5,585 33 (912) 1,205 (459) 87,765 95,177 Interest paid - net (182) (659) Taxation paid - net (16,673) (19,372) Net Cash Inflows From Operating Activities 70,910 75,146 Investing Activities Purchase of plant and equipment Purchase of intangible asset (1,573) (2,125) (2,653) -- (3,698) (2,653) (34,642) (28,081) Increase In Cash And Cash Equivalents 32,570 44,412 Cash And Cash Equivalents At Beginning Of Year 31,441 (12,971) Cash And Cash Equivalents At End Of Year 64,011 31,441 64,011 40,750 -- (9,309) 64,011 31,441 12 15 Net Cash Outflows From Investing Activities Financing Activity Dividends paid 11 2010 $’000 Represented By: Cash at bank and in hand Bankers’ acceptances 23 The notes on pages 31 to 55 are an integral part of these financial statements. 30 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) 1 General Information Unilever Caribbean Limited was incorporated in the Republic of Trinidad and Tobago in 1929, and its registered office is located at Eastern Main Road, Champs Fleurs. The Company is a public limited liability company and is listed on the Trinidad and Tobago Stock Exchange. The principal business activities are the manufacture and sale of home care, personal care and food products. The Company is a subsidiary of Unilever Overseas Holdings AG, which is a wholly owned subsidiary of Unilever PLC, a company incorporated in the United Kingdom. 2Summary Of Significant Accounting Policies The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated. 2.1 Basis of preparation These financial statements have been prepared in accordance with International Financial Reporting Standards under the historical cost convention, as modified by the revaluation of freehold properties. The preparation of financial statements in conformity with International Financial Reporting Standards requires the use of certain critical accounting estimates. It also requires management to exercise its judgement in the process of applying the Company’s accounting policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the financial statements, are disclosed in Note 4. Unilever Caribbean Limited • Annual Report 2011 (i) New and amended standards adopted by the Company The Company has adopted the following amended standards and interpretation as of 1 January 2011: •IAS 24 (revised), ‘Related party disclosures’, issued in November 2009. It supersedes IAS 24, ‘Related party disclosures’, issued in 2003. The amendment modifies the definition of a related party and modifies certain related party disclosure requirements for government related entities. • Amendment to IFRIC 14, ‘IAS 19 – The limit on a defined benefit assets, minimum funding requirements and their interaction’. Removes unintended consequences arising from the treatment of pre-payments where there is a minimum funding requirement. Results in pre-payments of contributions in certain circumstances being recognised as an asset rather than an expense. •IFRS 7, ‘Financial instruments’, emphasises the interaction between quantitative and qualitative disclosures about the nature and extent of risks associated with financial instruments. •IAS 1, ‘Presentation of financial instruments’. Clarifies that an entity will present an analysis of other comprehensive income for each component of equity, either in the statement of changes in equity or in the notes to the financial statements. 31 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies (continued) 2.1 Basis of preparation (continued) (i) New and amended standards adopted by the Company (continued) •IAS 34, ‘Interim financial reporting’, provides guidance to illustrate how to apply disclosure principles in IAS 34 and add disclosure requirements around: - The circumstances likely to affect fair values of financial instruments and their classification; - Transfers of financial instruments between different levels of the fair value hierarchy; - Changes in classification of financial assets; and - Changes in contingent liabilities and assets. (ii) New standards, amendments and interpretations issued but not effective for the financial year beginning 1 January 2011 and not early adopted • Amendments to IFRS 7 on derecognition (effective July 1, 2011). These amendments are part of the IASB’s comprehensive review of off balance sheet activities. The amendments will promote transparency in the reporting of transfer transactions and improve user’s understanding of the risk exposures relating to transfer of financial assets and the effect of those risks on an entity’s financial position, particularly those involving securitisation of financial assets. •IAS 19, ‘Employee benefits’ was amended in June 2011. The impact on the Company will be as follows: to eliminate the corridor approach 32 and recognise all actuarial gains and losses in other comprehensive income as they occur; to immediately recognise all past service costs; and to replace interest cost and expected return on plan assets with a net interest amount that is calculated by applying the discount rate to the net defined benefit liability/asset. The Company is yet to assess the full impact of the amendments. This amendment is effective from 1 January 2013. •IFRS 9, ‘Financial instruments’, addresses the classification, measurement and recognition of financial assets and financial liabilities. IFRS 9 was issued in November 2009 and October 2010. It replaces the parts of IAS 39 that relate to the classification and measurement of financial instruments. IFRS 9 requires financial assets to be classified into two measurement categories: those measured as at fair value and those measured at amortised cost. The determination is made at initial recognition. The classification depends on the entity’s business model for managing its financial instruments and the contractual cash flow characteristics of the instrument. For financial liabilities, the standard retains most of the IAS 39 requirements. The main change is that, in cases where the fair value option is taken for financial liabilities, the part of a fair value change due to an entity’s own credit risk is recorded in other comprehensive income rather than the income statement, unless this creates an accounting mismatch. The Company is yet to assess IFRS 9’s full impact and intends to adopt IFRS 9 no later than the accounting period beginning on or after 1 January 2015. Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies (continued) 2.1 Basis of preparation (continued) (ii) New standards, amendments and interpretations issued but not effective for the financial year beginning 1 January 2011 and not early adopted (continued) •IFRS 13, ‘Fair value measurement ’(effective in 1 January 2013), aims to improve consistency and reduce complexity by providing a precise definition of fair value and a single source of fair value measurement and disclosure requirements for use across IFRSs. The requirements, which are largely aligned between IFRSs and US GAAP, do not extend the use of fair value accounting but provide guidance on how it should be applied where its use is already required or permitted by other standards within IFRSs or US GAAP. The Company is yet to assess IFRS13’s full impact. • Amendment to IAS 1, ‘Financial statement presentation’ on other comprehensive income (OCI) (effective 1 July 2012). This amendment changes the disclosure of items presented in the financial statement of comprehensive income. The IASB originally proposed that all entities should present profit or loss and OCI together in a single statement of comprehensive income. The proposal has been withdrawn and IAS 1 will still permit profit or loss and OCI to be presented in either a single statement or in two consecutive statements. The amendment was developed jointly with the FASB, which has removed the option in US GAAP to present OCI in the statement of changes in equity. Unilever Caribbean Limited • Annual Report 2011 • Amendment to IAS 12, ‘Income taxes’ on deferred tax (effective 1 January 2012). Currently IAS 12, ‘Income taxes’, requires an entity to measure the deferred tax relating to an asset depending on whether the entity expects to recover the carrying amount of the asset through use or sale. It can be difficult and subjective to assess whether recovery will be through use or through sale when the asset is measured using the fair value model in IAS 40,’Investment Property’. Hence this amendment introduces an exception to the existing principle for the measurement of deferred tax assets or liabilities arising on investment property measured at fair value. As a result of the amendments, SIC 21, Income taxes- recovery of re-valued nondepreciable assets’, would no longer apply to investment properties carried at fair value. The amendments also incorporate into IAS 12 the remaining guidance previously contained in SIC 21, which is accordingly withdrawn. 2.2 Segment reporting Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The chief operating decisionmaker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the management committee that makes strategic decisions. 33 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies (continued) 2.3 Foreign currency translation (i) Functional and presentation currency Items included in the financial statements of the Company are measured using the currency of the primary economic environment in which the entity operates (‘the functional currency’). The financial statements are presented in Trinidad and Tobago dollars, which is the Company’s functional and presentation currency. (ii)Transactions and balances Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at yearend exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement. 2.4 Property, plant and equipment Cost or revaluation Freehold land and buildings are shown at fair value, based on valuations by external independent valuers periodically, but at least every five years, less subsequent depreciation for buildings. Additions to freehold land and buildings subsequent to the date of revaluation, are shown at cost. Any accumulated depreciation at the date of revaluation is eliminated against the gross carrying amount of the asset, and the net amount is restated to the revalued amount of the asset. All other assets are stated at historical cost less depreciation. Historical cost includes expenditure that is directly attributable to the acquisition of items. Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when 34 it is probable that future economic benefits associated with the item will flow to the Company and the cost of the item can be measured reliably. The carrying amount of the replaced part is derecognised. All other repairs and maintenance are charged to the income statement during the financial period in which they are incurred. Increases in the carrying amount arising on revaluation of freehold land and buildings are credited to other comprehensive income and shown as ‘property revaluation surplus’ in shareholders’ equity. This reserve is non-distributable. Decreases that offset previous increases in the same asset are charged in other comprehensive income and debited against ‘property revaluation surplus’ directly in equity; all other decreases are charged to the income statement. Each year the difference between depreciation based on the revalued carrying amount of the asset charged to the income statement, and depreciation based on the asset’s original cost is transferred from ‘property revaluation surplus’ to ‘retained earnings’. Depreciation Land and capital work in progress are not depreciated. Depreciation is calculated on the straight line basis using the following rates: Freehold buildings - 2.5% per annum Plant and equipment - 7% to 33 1/3% per annum Where the carrying amount of an asset is greater than its estimated recoverable amount, it is written down to its recoverable amount (Note 2.6). Gains and losses on disposal of property, plant and equipment are determined by reference to their carrying amounts and are taken into account in determining operating profit. On disposal of revalued assets, amounts in the revaluation reserve relating to that asset are transferred to retained earnings. Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies (continued) 2.5 Intangible assets Computer software acquisition costs are recognised as assets at the cost incurred to acquire and bring to use the specific software. These assets are amortised over their useful lives, which do not exceed five years. 2.6 Impairment of non-financial assets Assets that are subject to amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash-generating units). Non-financial assets that suffered impairment are reviewed for possible reversal of the impairment at each reporting date. 2.7 Financial assets The Company classifies its financial assets as loans and receivables. The classification depends on the purpose for which the financial assets were acquired. Management determines the classification of its financial assets at initial recognition. Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are included in current assets, except for maturities greater than 12 months after the end of the reporting period. These are classified as non-current assets. The Company’s loans and receivables comprise ‘trade and other receivables and ‘cash and cash equivalents’ in the statement of financial position (Notes 2.10 and 2.11). Impairment testing of trade receivables is described in Note 2.8. Unilever Caribbean Limited • Annual Report 2011 2.8 Impairment of financial assets The Company assesses at the end of each reporting period whether there is objective evidence that a financial asset of group of financial assets is impaired. A financial asset or a group of financial assets is impaired and impairment losses are incurred only if there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event’) and that loss event (or events) has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. The criteria that the Company uses to determine that there is objective evidence of an impairment loss include: •Significant financial difficulty of the customer; •A breach of contract, such as a default or delinquency in payments; •The Company, for economic or legal reasons relating to the customer’s financial difficulty, granting to the customer a concession that the Company would not otherwise consider; •It becomes probable that the customer will enter bankruptcy or other financial reorganisation. 2.9 Inventories Inventories are stated at the lower of weighted average cost or net realisable value. The cost of raw and packaging materials and finished goods are determined on a weighted average cost basis. The cost of finished goods and work in progress are determined using standard costing. Finished goods include a proportion of attributable production overheads. Work in progress comprises direct costs of raw and packaging materials and related production overheads. The cost of inventories excludes borrowing costs. Engineering and general stores are valued at weighted average cost. Goods in transit are valued at suppliers’ invoice cost. Net realisable value is the estimated selling price in the ordinary course of business, less applicable variable selling expenses. 35 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies (continued) 2.10 Trade and other receivables Trade receivables are amounts due from customers for merchandise sold in the ordinary course of business. If collection is expected in one year or less, they are classified as current assets. If not, they are presented as non-current assets. Other receivables consist mainly of Value Added Tax (VAT) recoverable. Trade receivables are initially recognised at fair value and subsequently measured at amortised cost less provision for impairment. 2.11 Cash and cash equivalents Cash and cash equivalents comprise cash at bank and in hand, bank overdraft and bankers’ acceptances with original maturities of three months or less. 2.12 Share capital Ordinary shares are classified as equity. 2.13 Trade and other payables Trade payables are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Accounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Other payables comprise outstanding statutory liabilities as well as accruals for advertising and promotion. Trade payables are initially recognised at fair value and subsequently measured at amortised cost. 36 2.14 Current and deferred income taxes The tax expense for the period comprises current and deferred tax. Tax is recognised in the income statement, except to the extent that it relates to items recognised in other comprehensive income. The current income tax charge is calculated on the basis of the tax laws enacted or substantively enacted at the statement of financial position date. Management periodically evaluates positions taken in tax returns with respect to situations in which applicable tax regulations are subject to interpretation and establishes provisions where appropriate on the basis of amounts expected to be paid to the tax authorities. Deferred income tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts in the financial statements. Deferred income tax is determined using tax rates that have been enacted or substantially enacted by the statement of financial position date and are expected to apply when the related deferred income tax asset is realised or the deferred income tax liability is settled. Deferred income tax assets are recognised only to the extent that it is probable that future taxable profit will be available against which the temporary differences can be utilised. The principal temporary differences arise from depreciation on property, plant and equipment, revaluation of freehold building and retirement benefit asset and obligation. Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies ology similar to that for defined benefit pension plans. Valuations of these obligations are carried out by independent qualified actuaries. (continued) 2.15 Employee benefits (i) Pension obligations The Company operates defined benefit pension plans covering certain regular full time employees. The funds of the plan are administered by the trustee and are separate from the Company’s assets. The pension accounting costs are assessed using the projected unit credit method. Under this method, the cost of providing pensions is charged to the income statement so as to spread the regular cost over the service lives of employees in accordance with the advice of qualified actuaries who carry out a full valuation of the plan every three years. The pension obligation is measured as the present value of the estimated future cash outflows using interest rates of medium term government bonds. Actuarial gains and losses are only recognised when they fall outside a corridor equal to 10% of the larger of the value of the plan’s assets and the value of the plan’s liabilities. These gains and losses are recognised over the average remaining service lives of employees. The Company also operates a supplementary pension scheme. This is a closed scheme providing ex-gratia pensions for which no additional employees are expected to qualify. The expected costs of these benefits are accrued over the period of employment, using an accounting method- Unilever Caribbean Limited • Annual Report 2011 (ii)Other post retirement obligations The industrial agreement covering the hourly rated employees provides for a termination benefit which functions as a retirement benefit for those employees who are not in the pension plan. The expected costs of these benefits are accrued over the period of employment, using an accounting methodology similar to that for defined benefit pension plans. Valuations of these obligations are carried out annually by independent qualified actuaries. (iii) Termination benefits Termination benefits for employees excluding hourly rated employees are payable when employment is terminated by the Company before the normal retirement date, or whenever an employee accepts voluntary redundancy in exchange for these benefits. This entitlement is calculated from inception of employment and this liability is provided for. (iv) Profit-sharing and bonus plans The Company recognises a liability and an expense for bonuses and profit-sharing, based on a formula that takes into consideration the profit attributable to the Company’s shareholders after certain adjustments. 37 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 2Summary Of Significant Accounting Policies 2.18 Accounting for leases - where the company is the lessee (continued) Leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases are charged to the income statement on a straight-line basis over the period of the lease. 2.16 Provisions Provisions for employee benefits are recognised when: the Company has a present legal or constructive obligation as a result of past events; it is probable that an outflow of resources will be required to settle the obligation; and the amount has been reliably estimated. Provisions are not recognised for future operating losses. Where there are a number of similar obligations, the likelihood that an outflow will be required in settlement is determined by considering the class of obligations as a whole. A provision is recognised even if the likelihood of an outflow with respect to any one item included in the same class of obligations may be small. Employee entitlements to annual leave are recognised when they accrue to employees. A provision is made for the estimated liability for annual leave as a result of services rendered by employees up to the statement of financial position date. 2.17 Revenue recognition Revenue comprises the fair value of the consideration received or receivable for the sale of goods in the ordinary course of the Company’s activities. Revenue is shown net of value-added tax, rebates and discounts. Revenue is recognised as follows: Sales of goods Sales of goods are recognised when the Company has delivered products to the customer, the customer has accepted the products and collectibility of the related receivables is reasonably assured. Interest income Interest income is recognised on a time proportion basis, taking account of the principal outstanding and the effective rate over the period to maturity, when it is determined that such income will accrue to the Company. 38 2.19 Dividend distribution Dividend distribution to the Company’s shareholders is recognised as a liability in the Company’s financial statements in the period in which the dividends are approved by the Company’s directors. 3 Financial Risk Management 3.1 Financial risk factors The Company’s activities expose it to a variety of financial risks: market risk (including currency risk, fair value interest rate risk, cash flow interest rate risk and price risk), credit risk and liquidity risk. Risk management is carried out in line with policies approved by the Board of Directors. (a) Market risk (i)Foreign exchange risk The Company operates internationally and is exposed to foreign exchange risk arising from various currency exposures, primarily with respect to the United States dollar. Foreign exchange risk arises from future commercial transactions and when recognised assets or liabilities are denominated in a currency that is not the Company’s functional currency. Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 3 Financial Risk Management (continued) 3.1 Financial risk factors (continued) (a) Market risk (continued) (i)Foreign exchange risk (continued) The Company monitors its exposure to fluctuations in foreign currencies. If it is determined that there is a need to hedge this exposure the appropriate instrument is used. At 31 December 2011, if the TT dollar had weakened/ strengthened by 5% against the US dollar with all other variables held constant, post tax profit for the year would have been $1,357,000 (2010: $839,000) lower/higher, mainly as a result of foreign exchange losses/gains on translation of US dollar denominated trade and other receivables, trade and other payables, cash at bank and in hand and bankers’ acceptances. (ii) Cash flow and fair value interest rate risk As the Company has no significant interest-bearing assets and liabilities other than deposits held at banks, the Company’s income and operating cash flows are substantially independent of changes in market interest rates. (iii) Price risk The Company is not exposed to equity securities price risk since there are no investments held as available for sale or at fair value through profit or loss. Unilever Caribbean Limited • Annual Report 2011 (b) Credit risk Credit risk arises from cash and cash equivalents as well as credit exposures to customers. The Company has credit risk, however the Company has policies in place to ensure that sales of products are made to customers with an appropriate credit history. Credit risk arises primarily from credit exposures from sales to distributors and retail customers, including outstanding receivables (See Notes 16 (b) and 18). The credit quality of customers, their financial position, past experience and other factors are taken into consideration in assessing credit risk and are regularly monitored through the use of credit terms. Management does not expect any losses from nonperformance by counterparties in excess of the provision made. Cash and deposits are held with reputable financial institutions. (c) Liquidity risk Prudent liquidity risk management implies maintaining sufficient cash and short-term funds and the availability of funding through an adequate amount of committed credit facilities. Due to the dynamic nature of the underlying business, the Company aims at maintaining flexibility in funding by keeping committed credit lines available. The table below analyses the Company’s non-derivative financial liabilities based on the remaining period at the statement of financial position date to the contractual maturity date. The amounts disclosed are the contractual undiscounted cash flows. Balances due within one year equal their carrying balances. 39 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 3 Financial Risk Management (continued) 3.1 Financial risk factors (continued) (c) Liquidity risk (continued) Less than one year Trade and other payables, excluding statutory liabilities Due to parent and related companies Provisions for other liabilities Bankers’ acceptances Principal Interest 2011 $’000 2010 $’000 65,864 19,054 7,567 64,081 20,210 6,654 -- -- 9,309 32 3.2 Capital risk management The Company’s objectives when managing capital are to safeguard its ability to continue as a going concern, in order to provide returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to reduce the cost of capital. The Company monitors capital on the basis of the gearing ratio. This ratio is calculated as net debt divided by total capital. Net debt is calculated as bankers’ acceptances and bank overdraft less cash at bank and in hand. Total capital is calculated as ‘equity’ as shown in the statement of financial position plus net debt. The gearing ratios at 31 December 2011 and 2010 are as follows: 2011 $’000 Bankers’ acceptances Less: cash at bank and in hand 2010 $’000 -- 9,309 (64,011) (40,750) Net debtNilNil Total equity 189,384 150,790 Total capital Gearing ratio 189,384 150,790 Nil Nil 3.3 Fair value estimation The carrying amount of short-term financial assets and liabilities comprising: cash at bank and in hand, due from related companies, trade and other receivables, trade and other payables, due to parent and related companies, bankers’ acceptances and bank overdraft are a reasonable estimate of their fair values because of the short-term maturity of these instruments. 40 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 4Critical Accounting Estimates And Judgements The Company makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, rarely equal the related actual results. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are outlined below. Pension benefits The present value of the pension obligations depends on a number of factors that are determined on an actuarial basis using a number of assumptions. The assumptions used in determining the net cost/ income for pensions include the discount rate. Any changes in these assumptions will impact the carrying amount of pension obligations. The Company determines the appropriate discount rate at the end of each year. This is the interest rate that should be used to determine the present value of estimated future cash outflows expected to be required to settle the pension obligations. In determining the appropriate discount rate, the Company considers the interest rates of medium term government bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating the terms of the related pension liability. Other key assumptions for pension obligations are based in part on current market conditions. Additional information is disclosed in Note 13. Were the discount rate used to differ by 10% from management’s estimate, the carrying amount of pension obligations would be an estimated $23.1 million lower or $20.2 million higher. 5Turnover Third party sales Sales to related companies (Note 19) Unilever Caribbean Limited • Annual Report 2011 2011 $’000 2010 $’000 511,484 15,871 479,249 15,901 527,355 495,150 41 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 6Expenses By Nature 2011 $’000 2010 $’000 Changes in inventories of finished goods and work in progress Raw materials and packaging materials used Employee benefit expense (Note 7) Royalties and service fees (Note 19) Production costs Advertising and promotional costs Distribution costs Human resources costs Depreciation (Note 12) Information technology costs Marketing and sales Buying and planning Other expenses Merchandising expenses Amortisation (Note 15) 150,074 103,852 74,954 27,634 22,541 20,565 19,139 4,768 5,430 4,390 4,301 2,857 5,718 2,995 349 118,215 107,985 75,227 24,926 23,507 21,567 19,537 5,892 7,412 6,199 4,165 3,526 3,650 3,011 -- Total cost of sales, selling and distribution costs and administrative expenses 449,567 424,819 Wages and salaries National insurance Retirement and termination benefits (Note 13) Severance costs 64,790 2,853 6,750 561 64,397 2,886 5,141 2,803 74,954 75,227 Bankers’ acceptances interest expense Finance income 221 (39) 826 (167) Net finance costs 182 659 7Employee Benefit Expense 8 42 Finance Costs – Net Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 9Taxation 2011 $’000 2010 $’000 Current tax Prior year over provision Deferred tax credit (Note 14) Green fund levy 20,233 (1,847) (26) -- 17,773 -(248) 495 18,360 18,020 The Company’s effective rate varies from the statutory rate of 25% as a result of the differences shown below: Profit before taxation 77,606 69,672 Tax calculated at 25% Prior year over provision Adjustment for previously unrecognised timing differences Income not subject to tax Expenses not deductible for tax purposes Green fund levy 19,402 (1,847) 502 (8) 311 -- 17,418 -99 (28) 36 495 18,360 18,020 Tax charge 10Earnings Per Share – Basic and Diluted Basic earnings per share is calculated by dividing the profit attributable to equity holders of the Company by the weighted average number of ordinary shares in issue during the year. Profit attributable to equity holders 59,246 51,652 Weighted average number of ordinary shares in issue (‘000) 26,244 26,244 $2.26 $1.97 Basic and diluted earnings per share 11Dividends On 21 March 2012, the Board of Directors declared a final dividend of $1.22 per share bringing the total dividend in respect of the current year to $1.54 per share. These financial statements do not reflect the final dividend which will be accounted for as an appropriation of retained earnings in the year ending 31 December 2012. Dividends accounted for as an appropriation of retained earnings are as follows: Final dividend for 2010 - $1.00 per share (2009 - $0.75 per share) Interim dividend for 2011 - $0.32 per share (2010 - $0.32 per share) Unilever Caribbean Limited • Annual Report 2011 26,244 8,398 19,683 8,398 34,642 28,081 43 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 12Property, Plant And Equipment Freehold FreeholdPlant andWork in Land BuildingsEquipmentProgressTotal $’000 $’000 $’000 $’000 $’000 Year ended 31 December 2011 Opening net book amount 21,000 13,689 33,596 1,296 69,581 Additions -- -- 249 1,324 1,573 Transfers -- -- 1,878 (1,878) -Capitalisation of spares -- -- 1,322 -- 1,322 Depreciation charge -- (438) (4,992) -- (5,430) Revaluation 9,000 6,653 -- -- 15,653 Closing net book amount 30,000 19,904 32,053 742 82,699 At 31 December 2011 Cost or valuation Accumulated depreciation 30,000 -- 20,000 (96) 114,841 (82,788) 742 -- 165,583 (82,884) Net book amount 30,000 19,904 32,053 742 82,699 Year ended 31 December 2010 Opening net book amount Additions Transfers Disposals Depreciation charge 21,000 -- -- -- -- 14,131 -- (48) -- (394) 35,566 -- 5,454 (406) (7,018) 4,049 2,653 (5,406) -- -- 74,746 2,653 -(406) (7,412) Closing net book amount 21,000 13,689 33,596 1,296 69,581 At 31 December 2010 Cost or valuation Accumulated depreciation 21,000 -- 20,256 (6,567) 111,392 (77,796) 1,296 -- 153,944 (84,363) Net book amount 21,000 13,689 33,596 1,296 69,581 At 31 December 2009 Cost or valuation Accumulated depreciation 21,000 -- 20,304 (6,173) 106,344 (70,778) 4,049 -- 151,697 (76,951) Net book amount 21,000 14,131 35,566 4,049 74,746 An independent valuation of land and buildings was performed by Linden Scott & Associates, professional valuers on 25 October 2011. This valuation, which conforms to International Valuation Standards was determined by reference to recent market transactions on arm’s length basis. The revaluation surplus net of applicable deferred income taxes was credited to other comprehensive income and is shown in “property revaluation surplus” in shareholders equity. Depreciation expense of $4,772,000 (2010: $6,794,000) has been charged in cost of sales, $178,000 (2010: $158,000) in distribution costs and $480,000 (2010: $460,000) in administrative expenses. 44 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 12Property, Plant And Equipment (continued) If freehold land and buildings were stated on the historical cost basis, the amounts would be as follows: 2011 $’000 2010 $’000 Cost 18,118 18,118 Accumulated depreciation (8,421) (8,027) 9,697 10,091 Monthly paid staff Hourly paid staff 58,646 (76) 58,430 (16) 58,570 58,414 (232,703) 260,767 (211,831) 247,840 Unrecognised actuarial loss 28,064 30,582 36,009 22,421 Retirement benefit asset 58,646 58,430 Movement in the asset recognised in the statement of financial position: Asset as at 1 January Net pension cost Contributions paid 58,430 (1,594) 1,810 58,819 (2,198) 1,809 Asset as at 31 December 58,646 58,430 Amounts recognised in the income statement: Current service cost Interest on benefit obligation Expected return on plan assets Amortised net loss Past service cost 5,784 12,987 (17,177) -- -- 5,836 15,019 (19,417) 610 150 1,594 2,198 Expected return on plan assets Actuarial gain on plan assets 17,177 618 19,417 2,050 Actual return on plan assets 17,795 21,467 Net book amount 13Retirement And Termination Benefit Asset/(Obligations) (a) Pension Benefits Retirement Benefit Asset Retirement Benefit Asset (Monthly Paid Staff) Amounts recognised in the statement of financial position are as follows: Present value of funded obligations Fair value of plan assets Net pension cost Unilever Caribbean Limited • Annual Report 2011 45 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 13Retirement And Termination Benefit Asset/(Obligations) (continued) (a) Pension Benefits (continued) Retirement Benefit Asset (continued) Retirement Benefit Obligation (Hourly Paid Staff) 2011 $’000 Amounts recognised in the statement of financial position are as follows: Present value of funded obligations Fair value of plan assets 2010 $’000 Retirement benefit obligation Movement in the obligation recognised in the statement of financial position: Obligation as at 1 January Net pension cost Contributions paid Obligation as at 31 December Amounts recognised in the income statement: Current service cost Interest on benefit obligation Expected return on plan assets (8,524) 8,448 (6,390) 6,374 (76) (16) (16) (988) 928 (79) (815) 878 (76) (16) 1,038 393 (443) 868 396 (449) Net pension cost Expected return on plan assets Actuarial gain/(loss) on plan assets 988 815 443 81 449 (682) 524 (233) Retirement and Termination Obligations Supplementary pension scheme Termination benefits - hourly paid employees (1,831) (25,156) (1,941) (22,274) (26,987) (24,215) (1,967) 136 (1,951) 10 (1,831) (1,941) Obligation as at 1 January Net pension cost Benefit payments (1,941) (115) 225 (2,017) (141) 217 Obligation as at 31 December (1,831) (1,941) Actual return on plan assets Supplementary Pension Scheme Amounts recognised in the statement of financial position are as follows: Present value of funded obligations Unrecognised actuarial loss Obligation as at 31 December Movement in the obligation recognised in the statement of financial position: 46 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 13Retirement And Termination Benefit Asset/(Obligations) (continued) (a) Pension Benefits (continued) Retirement and Termination Obligations (continued) Supplementary Pension Scheme (continued) 2011 $’000 Amounts recognised in the income statement: Interest on benefit obligation Termination Benefits - Hourly Paid Employees 2010 $’000 115 141 (25,249) 93 (20,527) (1,747) Obligation as at 31 December (25,156) (22,274) Movement in the liability recognised in the statement of financial position: Obligation as at 1 January Net pension cost Benefit payments (22,274) (4,053) 1,171 (23,090) (1,987) 2,803 Obligation as at 31 December (25,156) (22,274) Current service cost Interest on benefit obligation Amortised net gain Past service cost 667 1,373 -- 2,013 607 1,508 (128) -- Net pension cost 4,053 1,987 7,489 14,868 (17,620) -- 2,013 7,311 17,064 (19,866) 482 150 6,750 5,141 Amounts recognised in the statement of financial position are as follows: Present value of funded obligations Unrecognised actuarial gain Amounts recognised in the income statement: Total Amounts Recognised in the Income Statement: Current service cost Interest on benefit obligation Expected return on plan assets Amortised net loss Past service cost Net pension expense Pension expense of $4,657,000 (2010: $3,547,000) has been charged in cost of sales, $1,283,000 (2010: $977,000) in distribution costs and $810,000 (2010: $617,000) in administrative expenses. The actual return on plan assets was $18,319,000 (2010: $21,234,000). Unilever Caribbean Limited • Annual Report 2011 47 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 13Retirement And Termination Benefit Asset/(Obligations) (continued) (a) Pension Benefits (continued) The principal assumptions are as follows: Discount rate - Actives and deferred - Pensioners - Terminations/lump sum benefits Salary increases -Monthly paid employees - Weekly paid employees NIS ceiling/pension increases - Pension increases - Rate of return on pension plan assets (monthly) - Rate of return on pension plan assets (hourly-rated) 2011 % 2010 % 5.50 5.50 5.50 6.25 6.25 6.25 4.50 4.00 4.50 4.00 3.25 6.25 5.50 4.00 7.00 6.25 (b) Post-Employment Benefits (Monthly Paid Staff) Plan assets are comprised as follows: 2011 $’000 % 146,619 56 97,356 38 16,792 6 Debt instruments Equity instruments Other 2010 $’000 128,877 57,003 61,960 % 52 23 25 260,767 100 247,840 100 The expected return on plan assets is determined by considering the expected returns available on the assets underlying the current investment policy. Expected yields on fixed interest investments are based on gross redemption yields as at the statement of financial position date. Expected returns on equity reflect long-term real rates of return experienced in the market. As at 31 December Present value of defined benefit obligation Fair value of plan assets Surplus Experience adjustments on plan liabilities Experience adjustments on plan assets 2011 $’000 2010 $’000 2009 $’000 2008 $’000 2007 $’000 232,703 211,831 203,953 191,805 178,632 (260,767) (247,840) (230,561) (209,032) (234,041) (28,064) (36,009) (26,608) (17,227) (55,409) 3,775 (7,130) (5,339) (2,753) (14,908) 592 2,050 3,632 (45,223) 8,919 Expected contributions to the monthly paid staff plan for the year ending 31 December 2012 are $1,939,000 (2011: $1,871,000). 48 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 14Deferred Taxation Deferred income taxes are calculated on all temporary differences under the liability method using a principal tax rate of 25%. Deferred tax asset and liabilities in the statement of financial position and the deferred tax (credit)/ charge in the income statement and statement of comprehensive income are attributable to the following items: Charge to Credit toStatement of IncomeComprehensive 2010Statement Income 2011 $’000 $’000 $’000 $’000 Deferred income tax liabilities Accelerated tax depreciation 6,197 628 -- 6,825 Retirement benefit asset 14,608 54 -- 14,662 Building revaluation surplus 735 -- 1,663 2,398 Deferred income tax asset Retirement benefit obligation 21,540 682 1,663 23,885 (6,058) (708) -- (6,766) Net deferred income tax liability 15,482 (26) 1,663 17,119 Charge to Credit toStatement of IncomeComprehensive 2009Statement Income $’000 $’000 $’000 Deferred income tax liabilities Accelerated tax depreciation 7,358 (1,161) -- Retirement benefit asset 14,686 (78) -- Building revaluation surplus 735 -- -- 2010 $’000 6,197 14,608 735 Deferred income tax asset Retirement benefit obligation 22,779 (1,239) -- 21,540 (7,049) 991 -- (6,058) Net deferred income tax liability 15,730 (248) -- 15,482 15 Intangible Asset Opening net book amount Additions Amortisation charge for the year 2011 $’000 -2,125 (349) Closing net book amount 1,776 Cost Accumulated amortisation 2,125 (349) Net book amount 1,776 Unilever Caribbean Limited • Annual Report 2011 49 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 15 Intangible Asset (continued) This represents amounts paid to IBM Mexico, IBM Brazil and Accenture in respect of expenses related to the Human Resources Transformation (HRT) Project. This is a global project aimed at achieving greater efficiency and enabling Human Resources to play a more strategic role in the business. Intrinsic to this project is the implementation of an integrated Human Resource Information System. 16(a)Financial Instruments By Category The accounting policies for financial instruments have been applied to the line items below: Loans and receivables Assets as per statement of financial position Trade and other receivables, excluding prepayments Cash at bank and in hand Due from related companies (Note 19) 2011 $’000 2010 $’000 68,478 64,011 2,854 71,616 40,750 2,450 135,343 114,816 Other financial liabilities at amortised cost Liabilities as per statement of financial position Trade and other payables, excluding statutory liabilities Due to parent and related companies (Note 19) Bankers’ acceptances 2011 $’000 2010 $’000 65,864 19,054 -- 64,081 20,210 9,309 84,918 93,600 16(b)Credit Quality Of Financial Assets The credit quality of financial assets that are neither past due nor impaired can be assessed by reference to external credit ratings (if available) or to historical information about counterparty default rates: 2011 2010 $’000 $’000 Trade receivables Counterparties without external credit rating Group 1 528 935 Group 2 32,239 39,993 Group 3 27,828 20,770 60,595 61,698 Group 1 - new customers Group 2 - existing customers with no default in the past year Group 3 - existing customers with some defaults in the past year. All defaults were fully recovered. Amounts due from related parties Balances due from related parties are fully performing and there have been no defaults in the past. 50 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 17 Inventories Finished goods Raw materials and supplies Engineering and general stores Goods in transit Work in progress 2011 $’000 28,083 9,883 3,671 5,310 1,996 2010 $’000 24,646 9,260 4,896 5,813 1,382 48,943 45,997 The cost of inventories recognised as an expense and included in cost of sales amounted to $253,926,000 (2010: $226,200,000). Inventories written off during the year amounted to $739,000 (2010: $964,000). 18Trade And Other Receivables Trade receivables Less: provision for impairment of trade receivables 60,610 (15) 61,737 (39) Trade receivables – net Other receivables Prepayments 60,595 7,883 1,720 61,698 9,918 1,690 70,198 73,306 Included in the other receivables balance is an amount of $7,817,000 for value added tax recoverable (2010: $9,554,000). As at 31 December 2011, trade receivables of $51,280,000 (2010: $52,295,000) were fully performing. Trade receivables that are less than 1 month past due are not considered impaired. The creation and release of provision for impaired receivables have been included in ‘selling and distribution costs’ in the income statement. Trade receivables of $9,315,000 (2010: $9,403,000) were past due but not impaired. These relate to a number of independent customers for whom there is no recent history of default. The ageing analysis of trade receivables in arrears is as follows: Up to 1 month 9,315 9,403 As of 31 December 2011, trade receivables of $15,000 (2010: $39,000) were impaired and fully provided for. The individually impaired receivables mainly relate to wholesalers, who are in unexpectedly difficult economic situations. The ageing of these receivables is as follows: Over 6 months 15 39 The carrying amounts of trade and other receivables are denominated in the following currencies: Trinidad and Tobago dollars United States dollars 44,566 25,632 51,250 22,056 70,198 73,306 Unilever Caribbean Limited • Annual Report 2011 51 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 18Trade And Other Receivables (continued) Movements on the Company’s provision for impairment of trade receivables are as follows: 2011 $’000 At 1 January Receivables written off during the year as uncollectible Unused amounts reversed At 31 December 2010 $’000 39 (24) -- 503 (383) (81) 15 39 The maximum exposure to credit risk at the reporting date is the fair value of each class of receivable mentioned above. The Company does not hold any collateral as security. 19Related Party Transactions The Company is controlled by Unilever Overseas Holdings AG (Incorporated in Switzerland) which owns 50.01% of the Company’s shares, the remaining 49.99% are held widely. The following transactions were carried out with related parties: i)Sales to related companies ii) Purchases from related companies iii) Royalties and service fees charged to the Company iv) Key management compensation: 15,871 87,226 27,634 15,901 70,663 24,926 4,287 3,902 2,854 2,450 19,054 20,210 26,244 26,244 Trade payables Other payables and accruals 49,908 16,738 44,603 19,976 66,646 64,579 Salaries and other short-term employee benefits v) Year end balances arising from sales/purchases of goods/services, royalties and service fees: Due from related companies Due to parent and related companies 20Share Capital Authorised An unlimited number of ordinary shares of no par value Issued and fully paid 26,243,832 ordinary shares of no par value 21Trade And Other Payables 52 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 22Provisions For Other Liabilities 2011 $’000 2010 $’000 At 1 January Additional provisions Unused amounts reversed Used during the year 6,654 5,485 (1,659) (2,913) 5,449 4,886 (1,026) (2,655) At 31 December 7,567 6,654 -- 9,309 These provisions relate to employee benefits. 23 Bankers’ Acceptances Bankers’ acceptances The bankers’ acceptances were fully settled as at 31 December 2011. The interest rates on United States (US) dollar bankers’ acceptances negotiated during the year, vary between 2.55% and 2.75% (2010: 2.75% and 3.20%). The effective interest rate for the year is 2.66% (2010: 2.91%). The carrying amounts of the Company’s bankers’ acceptances are denominated in the following currencies: US dollar -- 9,309 47,542 47,438 The Company has the following undrawn facility: Floating rate: - Expiring beyond one year 24 Bank Overdraft The Company has facilities with the following financial institutions: • RBC Royal Bank (Trinidad and Tobago) Limited – overdraft facilities to a maximum of TT$12,580,000 (2010: $12,580,000) on its TTD denominated accounts, with interest at the commercial prime rate of 8% (2010: 8.75%). • RBC Royal Bank (Trinidad and Tobago Limited) – demand loan facility of TT$19,800,000 (2010: $19,800,000). 25Contingent Liabilities Custom bonds and other guarantees Unilever Caribbean Limited • Annual Report 2011 5,510 4,760 53 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 26Capital And Lease Commitments Capital Commitments Authorised and contracted for and not provided for in the financial statements 2011 $’000 2010 $’000 401 111 Lease Commitments The Company’s total commitment under the terms of non-cancellable operating leases is $10,420,000 (2010: $16,929,000). Not later than one year Later than one year and not later than five years 8,068 2,352 7,837 9,092 10,420 16,929 Lease payments recognised in the income statement amounts to $8,108,000 (2010: $7,937,000). 27 Financial Information By Segment Management has determined the operating segments based on the reports reviewed by the management committee that are used to make strategic decisions. The Company is organised into two main business segments: •Home and personal care – manufacture and sale of a range of laundry detergents, other household products and a range of skin care, oral care and personal hygiene products. •Foods – manufacture and sale of a wide range of general food items. There are no sales or other transactions between the business segments. Home and Personal Care 2011 2010 $’000 $’000 27.1 Business Turnover Profit before taxation Total assets 54 FoodsTotal 2011 2010 2011 2010 $’000 $’000 $’000 $’000 314,509 305,317 212,846 189,833 527,355 495,150 46,283 42,961 31,323 26,711 77,606 69,672 201,537 184,727 136,392 114,855 337,929 299,582 Unilever Caribbean Limited • Annual Report 2011 Financial Statements 31 December 2011 Notes To The Financial Statements (Expressed In Trinidad and Tobago Dollars) continued 27 Financial Information By Segment (continued) Profit TurnoverTotal Assets Before Tax 2011 2010 2011 2010 2011 2010 $’000 $’000 $’000 $’000 $’000 $’000 27.2 Geographical Trinidad and Tobago Other 309,095 218,260 285,895 209,255 314,372 23,557 277,526 22,056 45,487 32,119 40,228 29,444 527,355 495,150 337,929 299,582 77,606 69,672 Property, plant and equipment and intangible asset of $84,475,000 (2010: 69,581,000) are located in Trinidad and Tobago. Other This segment includes revenue and receivables from sales to other Caribbean countries including CARICOM, Aruba and the Netherlands Antilles. Unilever Caribbean Limited • Annual Report 2011 55 MANAGEMENT PROXY CIRCULAR For the year ended 31 December 2011 REPUBLIC OF TRINIDAD & TOBAGO THE COMPANIES ACT, 1995 (Section 144) 1.Name of Company: UNILEVER CARIBBEAN LIMITED 2.Company No. U 464 ( C ) 3.Particulars of Meeting: Eighty Third Annual General Meeting of Shareholders of Unilever Caribbean Limited to be held on Thursday 24 May 2012 at 2:00pm in the ballroom of the Crowne Plaza Hotel, Wrightson Road, Port of Spain 4.Solicitation: It is intended to vote the Proxy hereby solicited by the Management of the Company (unless the Shareholder directs otherwise) in favour of all resolutions specified in the Proxy Form sent to the shareholders with this circular, and, in the absence of a specific direction, in the discretion of the Proxy holder in respect of any other resolution. 5. Any Director’s statement submitted pursuant to Section 76 (2): No statement has been received from any Director pursuant to Section 76 (2) of the Companies Act, 1995. 6. Any Auditor’s statement submitted pursuant to Section 171 (1): No proposal has been received from the Auditors of the Company pursuant to Section 171 (1) of the Companies Act, 1995. 7. Any Shareholder’s proposal and/or statement submitted pursuant to Section 116 And 117 (2) No proposal has been received from any shareholder pursuant to Section 116 (a) and 117 (2) of the Companies Act, 1995. DateName and TitleSignature 56 21 March 2012 Ricardo Williams, Secretary Unilever Caribbean Limited • Annual Report 2011 NOTICE OF ANNUAL GENERAL MEETING To all shareholders Notice is hereby given that the Eighty Third Annual General Meeting of Shareholders of Unilever Caribbean Limited will be held in the ballroom of the Crowne Plaza Hotel, Wrightson Road, Port of Spain on Thursday 24 May 2012 at 2:00 p.m. for the following purposes: Ordinary business 1. To receive and consider the Report of the Directors and Auditors, and the Financial Statements for the year ended 31 December 2011. 2. To sanction the final dividend for the year ended 31 December 2011. 3. To elect and re-elect a Director. 4. To appoint Auditors, PricewaterhouseCoopers and authorise the Directors to fix their remuneration for the ensuing year. Special business 5. To consider and if thought fit, to pass an ordinary resolution to effect an increase in remuneration payable to Non-Executive Directors. “THAT in accordance with paragraph 7, 7.1 and 7.2 of By-Law No. 1 of the Company, with effect from 1 June 2012, the remuneration paid to Non Executive Directors of the Company shall be as follows: Board fees a) The quarterly retainer payable to the Chairman of the Board to remain at $45,000. b) The attendance fee per Board meeting payable to the Chairman of the Board to be increased from $1,500 to $3,500. c) The quarterly retainer payable to every Non Executive Board member to be increased from $7,000 to $10,000 d) The attendance fee per Board meeting payable to every Non Executive Board member to be increased from $1,500 to $2,500. Unilever Caribbean Limited • Annual Report 2011 57 NOTICE OF ANNUAL GENERAL MEETING (continued) Committee fees a) The quarterly retainer payable to the Chairman of the Committee to be increased from $3,000 to $4,000 b) The attendance fee per committee meeting payable to the Chairman of the meeting to be increased from $1,500 to $2,500 c) The quarterly retainer payable to every Non Executive Committee member to remain at $2,250. d) The attendance fee per committee meeting payable to every Non Executive Committee member to be increased from $1,500 to $2,500. By order of the Board Ricardo Williams Secretary 21 March 2012 Notes: 1.No service contracts were entered into between the company and any of its Directors. 2. The Transfer Book and Register of Members will be closed on Tuesday 5 June 2012 for payment of dividend on Monday 25 June 2012 to all shareholders whose names appear on the Register of Members as at the close of business on Monday 4 June 2012. 3. A member of the company entitled to attend and vote is entitled to appoint one or more proxies to attend and, on a poll, to vote instead of him. A proxy need not also be a member of the company. Photographs of Directors and Management Team: Alice Besson Design & Layout: Paria Publishing Co. Ltd. Printing: The Office Authority Ltd. 58 Unilever Caribbean Limited • Annual Report 2011 PROXY FORM Name of Company: UNILEVER CARIBBEAN LIMITED Company No. U 464 (C) I/We (Block Capitals, please) ………….………………………………………………………………………………………………... being a member/members of the above Company, hereby appoint Mr. Gary N. Voss, or failing him, Mrs. Roxane E. de Freitas, Directors of the Company, or Mr./Ms………………..……………………..………………. to be my/our proxy to vote for me/us on my/our behalf as indicated below on the Resolutions to be proposed at the Annual General Meeting of the Company to be held on Thursday 24th May 2012. As witness my hand this ………….…………..day of ………………………………………………. 2012. Signature of Shareholder/s ………………………………………………………………………………………………………………… Please indicate with an ‘X’ in the spaces below how you wish your proxy to vote on the Resolutions referred to. If no such indication is given, the proxy will exercise his discretion as to how he votes or whether he abstains from voting. FOR Resolution 1: To receive and consider the Audited Financial Statements of the Company for the year ended 31 December 2011, together with the Reports of the Directors and the Auditors thereon. Resolution 2: To sanction the final dividend for the year ended 31 December 2011. Resolution 3: In accordance with Section 4.3.2. of Bye Laws No. 1 whereby directors so appointed shall hold office only until the next following general meeting, Mr. Melvin Hernandez, being eligible, offers himself for election until the close of the next third Annual Meeting. Resolution 4: In accordance with Section 4.4.1 of Bye Laws No.1, whereby directors shall retire in rotation, Mr. Seamus Clarke, being eligible, offers himself for re-election until the close of the next third Annual Meeting. Resolution 5: To appoint Auditors, PricewaterhouseCoopers and authorise the Directors to fix their remuneration. AGAINST FOR AGAINST Resolution 6: To consider and if thought fit, to pass an ordinary resolution to effect an increase in remuneration payable to Non Executive Directors. “That, in accordance with paragraph 7.1 of Bye Laws No. 1 of the Company, with effect from 1 June 2012, the remuneration paid to NonExecutive Directors of the company shall be as follows: Board Fees • • • • The quarterly retainer payable to the Chairman of the Board to remain at $45,000. The attendance fee per Board meeting payable to the Chairman of the Board to be increased from $1,500 to $3,500. The quarterly retainer payable to every Non-Executive Board member to be increased from $7,000 to $10,000. The attendance fee per Board meeting payable to every NonExecutive Board member to be increased from $1,500 to $2,500. Committee Fees • • • • The quarterly retainer payable to the Chairman of the Committee to be increased from $3,000 to $4,000. The attendance fee per Committee meeting payable to the Chairman of the meeting to be increased from $1,500 to $2,500. The quarterly retainer payable to every Non-Executive Committee member to remain at $2,250. The attendance fee per Committee meeting payable to every NonExecutive Committee member to be increased from $1,500 to $2,500. NOTES: 1.If it is desired to appoint a proxy other than the named Directors, the necessary deletions must be made and initialled and the name inserted in the space provided. 2.If the appointor is a corporation, this form must be under the hand of some officer or attorney duly authorised in that behalf. 3.In the case of joint holders, the signatures of all holders are required. 4. To be valid, the form must be completed and deposited at the office of the Secretary of the Company not less than 48 hours before the time fixed for holding the meeting or adjourned meeting. Mail to:Or deposit to: The Secretary The Secretary Unilever Caribbean Limited Unilever Caribbean Limited Box 295 Eastern Main Road Port of Spain CHAMPS FLEURS 2007 2008 2009 2010 $ millions cents $$ millions millions SALES BY CATEGORY SALES: LOCAL & EXPORT 350 600 300 500 250 400 200 300 150 100 200 50 100 0 0 2007 2008 2007 2008 Local Sales 0 2011 ROCE Financial HighlightsOperating Margin 2009 2010 2009 2010 Foods HPC Export Sales EARNINGS & DIVIDENDS PER SHARE 150 300 200 100 2007 2008 2007 2008 Local Sales 2009 2010 2009 Sales 2010 Export 2011 2011 Total Sales 45% 200 40% percent cents 200 cents 2011 Total Sales D.P.S. E.P.S. EARNINGS & DIVIDENDS PER SHARE OPERATING MARGIN & RETURN ON CAPITAL EMPLOYED 250 250 150 100 50 0 2009 2010 Export Sales SALES: LOCAL & EXPORT EARNINGS & DIVIDENDS PER SHARE 600 250 500 200 400 100 50 0 0 2011 2011 Total Sales 2007 2008 Local Sales 2007 2008 2009 E.P.S. 2010 2011 35% 150 30% 25% 100 20% 15% 50 10% 5% 0 0% D.P.S. 2007 2007 2008 2008 2009 2009 E.P.S. Operating Margin 2010 2010 D.P.S. ROCE 2011 2011 OPERATING MARGIN & RETURN ON CAPITAL EMPLOYED FIVE - YEAR FINANCIAL REVIEW OPERATING MARGIN & RETURN ON CAPITAL EMPLOYED SALES BY CATEGORY 45% Operating Margin Operating Margin ROCE SALES BY CATEGORY Liquidity Indicators Current 350 Ratio Net300 Current Assets (TT$000) 250 $ millions Capital 200 Structure and Long Term Solvency Ratios Share 150 Capital (TT$000) Capital 100 Reserves (TT$000) Dividends (TT$000) 50 Retained Earnings (TT$000) 0 Total Stockholders’ Funds 2009 (TT$000)2010 2007 2008 2011 Total Liabilities (TT$000)HPC Foods Capital Employed (TT$000) Earnings and Dividends EPS (cents) DPS (cents) Market indicators Price earnings ratio Dividend cover Dividend yield (%) Share price at 31 December ($) Net asset value per share unit Dec-11 40% 350 35% 300 percent $ millions 30% 527,355 250 25% 77,788 200 20% 77,606 15% 150 18,360 10% 100 5% 59,246 50 0% 31.3% 0 32.4% 14.8% Dec-10 Dec-09 Dec-08 Dec-07 495,150 487,153 70,331 57,063 69,672 55,314 18,020 13,830 51,652 41,484 34.3% 32.6% 2007 2008 2009 35.8% 32.6% 2007 Operating 2008 Margin 2009 14.2% 11.7% HPC 461,934 53,552 50,081 12,791 37,290 33.7% 2010 33.3% 2010 ROCE Foods11.6% 416,390 54,542 51,521 15,288 36,233 37.1% 2011 39.2% 2011 13.1% 1.3 34,570 1.1 16,912 1.0 5,320 26,244 26,244 21,294 21,294 34,642 27,556 103,252 2008 79,681 2007 2009 150,790 127,219 HPC 148,792 175,038 196,545 175,105 26,244 21,294 24,407 63,129 2010 110,667 Foods 191,111 161,021 26,244 21,294 26,244 50,246 2011 97,784 184,635 139,254 SALES BY CATEGORY 350 1.9 300 90,445 $ millions percent 45% 40% Operating performance 35% Turnover (TT$000) 30% Earnings before interest and tax (TT$000) 25% Profit before Taxation (TT$000) 20% 15% Taxation (TT$000) 10%after Taxation (TT$000) Profit 5% Return on Stockholders’ Equity 0% Return on2007 Capital2008 Employed 2009 2010 2011 250 1.6 62,492 200 150 26,244 100 35,284 50 40,416 127,8560 189,384 148,545 240,256 226 154 197 132 158 105 142 93 138 100 14.39 1.47 4.73 32.53 7.22 11.45 1.49 5.85 22.55 5.75 10.60 1.50 6.27 16.75 4.85 14.07 1.53 4.65 19.98 4.22 12.67 1.38 5.72 17.49 3.73 Corporate Information CORPORATE INFORMATION Directors: Gary N. Voss, Chairman Roxane E. de Freitas, Managing Director Seamus Clarke Melvin Hernandez Jacqueline Quamina Livio Vicco Ricardo Williams Secretary: Ricardo Williams Registered Office: Eastern Main Road Champs Fleurs Telephone:(868) 663-1787 Facsimile: (868) 662-1780 Website: www.unilevercaribbean.com Registrar and Transfer Office: RBC Trust (Trinidad & Tobago) Limited Level 8 55 Independence Square Port of Spain Telephone:(868) 625-7288 ext. 4817- 20 Citibank (Trinidad & Tobago) Limited 12 Queen’s Park East Port of Spain CARE FO R THE HEA RTS YOU LOV E Attorneys: J.D. Sellier & Company 129-131 Abercromby Street Port of Spain Auditors: Audit Committee: PricewaterhouseCoopers 11-13 Victoria Avenue Port of Spain Seamus Clarke, Chairman Roxane E. de Freitas Gary N. Voss Bankers: RBC Royal Bank (Trinidad & Tobago) Limited 31 Eastern Main Road San Juan First Caribbean International (Trinidad & Tobago) Limited 74 Long Circular Road Maraval