Services TM for Business-Critical Continuity Installation and Startup Emerson Network Power GUARANTEES that your equipment will be up and running immediately once delivered to your doorstep. We give you confidence that your equipment is at optimum performance. Reliable End-to-End Solution In choosing business-critical equipment, you usually look for a provider that has total end-to-end solution, from equipment delivery and up to getting your equipment functional. Total solution, however, is not enough. You don’t want to put your business operation at risk and suffer due to delays. Never second-guess on who should provide you the total solution you need on time. You entrust this to the expert in enabling business-critical continuity. Emerson Solution Our installation and startup service delivers exactly what you need. A total end-to-end solution that gets your equipment up and running at optimum performance and right on time. No need for you to put in additional resources and spend your valuable time to have your equipment operational. Our installation and start up service saves you from the hassles of logistics coordination, scheduling, follow up, inspection and technical details. You just leave all these to us – the expert. This service is sold together with your equipment and performed by Emerson’s certified and trained personnel. Emerson does not just supply the equipment. We serve as your partner and provide you the best solution to your IT and business-critical infrastructure needs. Result Emerson makes your work and life easier by providing you the technology expertise, global reach, and breadth of products and services to assure 24x7x365 availability of your critical equipment to support your business operations. Features and Beneļ¬ts Availability – Emerson guarantees that only an Emerson certified personnel will perform the installation and startup service on your equipment, and that you have immediate access to technical support, ensuring your equipment will always be up and running at optimum performance. Convenience – With our flexible scheduling of service, you won’t have to search for additional resources and suppliers to do different things for you. Emerson can take care of the technical works, administration, and logistics aspects of the installation and startup activities. This allows your staff to focus on your business’ core. Low Total Cost of Ownership (TCO) – We can lower your TCO by saving you time on coordination, administration and troubleshooting, which may occur during installation and testing. We maximize productivity by letting your staff focus on their core competencies. Products Supported This service package supports the following equipment: Liebert GXT (4.5 to 10 kVA), Liebert NX and Liebert Nfinity. Moreso, it also covers the following services: Site Inspection – Executed by an Emerson certified personnel, equipment installation complies with proper environmental condition requirements in terms of physical space, accessibility, electrical, security, grounding, ventilation, etc. Logistics Coordination – Administers the logistics requirements of the installation process from equipment delivery to scheduling of installation personnel Unpacking – Emerson installation personnel inspects delivery against shipping defects, reports damage to the carrier and to Emerson representative. Our personnel ensure items are delivered complete and match with the packaging lists, and coordinates missing and incomplete deliveries. Assembly – Involves assembly of main cabinet, support or rack-mount brackets, internal batteries, distribution box, parts, accessories and cables. This service includes positioning of the equipment to proper location. Cable Termination – Inspects proper wiring and cable connection. Testing and Commissioning – This covers visual inspection of connections; electrical and battery testing; functionality testing of the unit; load and no load testing; operation mode testing, program installation, settings, and configuration. Others (Options)* Wiring/ Cabling – Includes design, materials specifications and provision, civil works, and installation Extended Battery Cabinet Installation Off-hour installation, 24x7 testing and commissioning service – Provides flexibility in choosing the best schedule to implement the service for you, hence maximizing productivity and minimizing impact to your operations. Terms and Conditions Scope of works is applied to the products supported only unless stated otherwise. Travel and accommodation expenses are not included in the pricing and to be quoted separately. Other services not covered and stated in the scope of works, whether in form of material or labor, if needed, are to be quoted and billed separately. During the performance of the service and a hardware fault is found, if the equipment is still covered by standard warranty, Emerson will restore the equipment at no cost to the customer. Emerson standard sales/service terms and conditions apply. *shall be quoted separately if needed or requested by customer Emerson Network Power Asia Pacific (Headquarters) T: 852-25722201 F: 852-28029250 Australia T: 1800-065345 China T: 86-755-86010808 Hong Kong T: 852-25722201 India T: 91-22-25807000 / 2388 Indonesia T: 62-21-2513003 Japan T: 81-3-54038594 Korea T: 82-2-34831502 Malaysia T: 603-7884 5000 New Zealand T: 64-3-3430235 Philippines T: 63-2-8934177 / 178 Singapore T: 65-64672211 Taiwan T: 886-2-2528 3535 Thailand T: 66-2-6178260 Vietnam T: 84-4-762 8908 Emerson Network Power. The global leader in enabling business-critical continuity. 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