Job Id:
Job Title:
Country:
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FullTime:
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102094
(2983TG) Reports Clerk TG5, TG-5
USA
NJ
Piscataway
No
Regular
Yes
12/21/2013 00:00:00
299.00
1109.00
Weekly
Job Description and Responsibilities:
**This position is being advertised to AT&T employees only **
**To apply, employees must contact the AT&T service center at 1-800-662-6629 **
Advertisement End Date: 12/30/2013
Organization: EYFB32000
Business Group: CN (Consumer (CN))
Business Unit: FINC ()
Labor Union: CWA
Date Needed: 01/06/2014
# of Openings: 1
Street Address: 30 Knightsbridge Rd
LPA: 0083
Weekends/Holidays Required: Y
Overtime Required: Y
Shift: Shift work may be required. 40 hours per week
Supervisor Information Available: N
Description: "Background check required". This position, within the AT&T Global Fraud
Management Organization a 24x7 center, is responsible for near real time on-line network
monitoring for detection, analysis, investigation, customer notification, deterrence of fraudulent
use of the AT&T Network, correct Uverse orders that error in the downstream process, process
payments from customers ordering Pay Per View and/or Video On Demand events, investigate
fraud occurring online via att.com, and other related miscellaneous clerical, collection and
adjustment activities. This position requires interfaces with customers, various
telecommunications providers, business markets, credit/collections and care centers
within AT&T, Local, and State agencies. Candidates will work with AT&T products and
services (local and long distance), AT&T tariffs, billing, collections, Uverse billing
systems, and blocking systems, such as, Exception Manager, PST, SDP, BBNMS,
BOCRIS, BOSS, RAMP/DPS, LSA/OSS, Basic 8, TRACS, TRIMS, Tealeaf, Telegence,
Fathom, and various other long distance, local, and collections systems. The
successful candidate will be required to work weekends, holidays, day, evening, or
night shift work and/or other overtime work as required.
Job Requirements:
Skills: Required: Primary: OZ104;
Desired: OZ139;OZ138;OZ272;OZ307;OZ142;
Tests: Basic: BUS-TAB, Q;
Additional Basic: