TABLE OF CONTENTS
Section 1
Welcome to Cal Poly
Section 2
Student Affairs Division Services
Section 3
The College Transition
section 4
Academic Success
section 5
The Student Record
section 6
Money Matters
section 7
University Housing and
Campus Dining
Section 8
Health, counseling and
substance abuse
Section 9
Campus Involvement
Section 10
Safety and Commuter Services
Section 11
Supporting Cal Poly
Section 12
Directory of Services
WELCOME TO CAL POLY
A MESSAGE FROM THE VICE PRESIDENT FOR STUDENT AFFAIRS
PARENT PROGRAM
Dear Cal Poly Parents, Families and Supporters:
The Cal Poly Parent Program is dedicated to providing opportunities for you to stay connected to the university community. We offer resources to help you effectively support your
student’s transition and success. Below is a list of our programs and services. Please call on
us. We’re here for you!
It is my pleasure to welcome you to San Luis Obispo and to congratulate you on your student’s choice to attend Cal Poly, one of the finest undergraduate institutions in the nation.
You can be confident that your student is joining a community of outstanding Cal Poly staff
and faculty who are committed to student success and academic excellence.
We in Student Affairs are here to develop an
engaging campus community that fosters
a sense of belonging, involvement, civic
responsibility, principled dissent, activism
and cultural competency. We know that Cal
Poly students respond positively to high
expectations for their academic and personal success, and we encourage self-reliance and accountability. We are committed
to embracing diversity by creating a secure
and nurturing environment where freedom of
expression and mutual respect are understood to be core values.
Our role is to invest in the greatness that lies
within our students, ourselves and our colleagues to make Cal Poly the best university
that American higher education can offer.
Through the Division of Student Affairs,
students have the opportunity to develop
mentoring relationships with dedicated staff
and other Cal Poly students to help make the most of their college experience. Students are
encouraged to be open to new opportunities and ideas, to become involved in campus life,
and to engage in activities that provide personal fulfillment and growth.
SERVICES FOR PARENTS
Parent Program Staff Helpline and E-mail address
805-756-6700 or calpolyparent@calpoly.edu
Parent Program Advisory Council
Parent Program Advisory Council members provide
answers to questions from a parent’s perspective.
Meetings are held quarterly and are open to all parents.
www.parent.calpoly.edu/parent_council.asp
Parent E-newsletter
This is the best way to stay in touch with timely news and
information. Sign-up on our Web site: www.parent.calpoly.edu.
Parent and Supporters’ Handbook
View this publication and annual updates on our Web site.
www.parent.calpoly.edu/handbook.asp
Events for Parents
Summer Orientation Advising and Resources is held in July.
New Student Welcome Events are held in August.
WOW Family Orientation Weekend is held in September.
Parents’ Weekend is held in the fall.
Open House is held every April.
You, as parents and supporters, are indispensable partners in fostering student success. We
encourage you to participate in the life of the university in ways that assist us in serving your
students. We welcome your input, suggestions and ideas.
Sincerely,
Cornel N. Morton
Vice President for Student Affairs
805-756–1251
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7
WELCOME TO CAL POLY
A MESSAGE FROM THE DIRECTOR OF ORIENTATION PROGRAMS
STUDENT LIFE AND LEADERSHIP
Dear Cal Poly Family Members:
Student Life & Leadership’s programs provide opportunities for students to develop leadership skills, set goals, make decisions, and experience group dynamics and diversity.
We are happy to welcome you and introduce you to Cal Poly. We want to congratulate you
for sending your student to one of the best universities in the nation. You may have some
concerns about this new challenge, but be assured that you are sending your loved one into
a welcoming community formed by our students, faculty and staff, and residents of San Luis
Obispo. Your student will be part of our growing family.
The Orientation Programs department is
dedicated to introducing you, as well as your
student, to the campus and community,
and to student life at Cal Poly. Along with
our nationally recognized Week of Welcome
orientation program, we have put together
this handbook for families of new students
to help answer many questions that surface
during this challenging transition.
This is a very exciting time for new students,
and we want to ensure they start off on the
right foot. Our goal is to show them all of the
opportunities and resources available to help
make their college years enjoyable, productive, successful and unforgettable. In the
meantime, we encourage you to partner with
us in assisting your student to be successful
at Cal Poly.
Orientation Programs and the WOW Program are here for you and your student. We will do
our best to guide you in the right direction.
Sincerely,
The Greek Life community includes 20 social fraternities, eight sororities and 11 cultural
fraternities and sororities. Greek organizations pride themselves on campus involvement,
community service, excelling in academics, and encouraging diversity.
The Multicultural Center (MCC) supports the belief that diversity enhances the intellectual
development of the university community. It provides students with skills necessary for success in today’s society through educational events, workshops and cultural celebrations.
ORIENTATION PROGRAMS
Orientation Programs staff and student volunteers coordinate the following annual programs:
Open House is a three-day event held in April showcasing Cal Poly to admitted and current students, their supporters, alumni and the San Luis Obispo community.
Student Orientation, Advising and Resources (SOAR) is an academic advising session
for students and orientation for parents and supporters.
The nationally recognized Week of Welcome (WOW) Orientation Program helps new students make a successful academic, social and emotional transition through small group
activities that introduce them to new friends, the campus and the community.
The Pride Center promotes and celebrates the LGBT, questioning and allied communities.
Its programs educate and encourage multicultural competence education.
Women’s Programs and Services works in collaboration with students, staff, faculty and
community members to plan opportunities for women’s education, leadership and outreach.
The Community CENTER partners students with community members on service learning
projects that enhance coursework and help them develop civic and social awareness.
The Sexual Assault Free Environment Resource (SAFER) Program offers sexual assault
education programs and resources that make the campus a safer place.
The Week of Welcome Board and
Andrene K. Kaiwi-Lenting
Director, Orientation Programs
805-756-2233
www.orientation.calpoly.edu
Sports Clubs provide opportunities to participate in competitive and instructional sports.
Student athletes compete against clubs nationwide.
An additional 250 Student Clubs and Organizations enhance a wide range of academic,
cultural and social aspects of student life.
Commencement is held in the fall and spring.
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9
STUDENT AFFAIRS DIVISION SERVICES
abilities have an equal opportunity to participate fully in all aspects of the educational environment. DRC partners with students, faculty and staff to encourage and support students’
ongoing personal and educational success.
HEALTH AND COUNSELING SERVICES
The Health Center provides basic and urgent health care at no charge, including primary
physician and nursing care, routine laboratory testing and X-rays, and men’s and women’s
services. Pharmacy service, immunizations, orthopedic supplies, required physical examinations, hearing tests, and optometry are available for a fee.
Counseling Services staff are highly trained and specialize in short-term work with collegeage students who suffer from depression, stress, anxiety, substance abuse and problem
relationships. Services are free and confidential. Students who require longer term counseling are referred to community resources.
Peer Health educators are trained Cal Poly students who promote awareness about alcohol
and other drugs, sexuality, nutrition and lifestyle wellness. They serve as resources for students through workshops, individual consultations, events and other activities that address
health-related issues on campus.
ASI student leader Brandon Souza (AGB) discusses plans for the expansion of Cal Poly’s Recreation Center with fellow students. The expansion is scheduled for completion by 2011.
ASSOCIATED STUDENTS INC. (ASI)
ASI strives to enrich the quality of student life through shared governance, student employment, student advocacy and a broad spectrum of programs, services and opportunities for
leadership, recreation and social interaction.
The Student Code of Conduct establishes a code of expectations for student conduct and
outlines unacceptable student behaviors. The OSRR applies the code, with the goal of maintaining a healthy living and learning environment for students, faculty and staff. With a signed
release, OSRR staff may consult with you about a situation involving your student. The student
disciplinary process and examples of misconduct are available at: www.osrr.calpoly.edu.
PARENT PROGRAM
CAREER SERVICES
See page three.
Career Services assists students in exploring, formulating and implementing career plans.
Counselors help students with change-of-major decisions, career planning, job searches,
résumé writing and interviewing skills. Career Services also offers career workshops, an
on-campus interview program, job fairs, a career resource center, and “Mustang Jobs,” an
online job search tool.
STUDENT ACADEMIC SERVICES (SAS)
DEAN OF STUDENTS
The Dean of Students office serves in an advocacy role, assisting students and parents
with problems or concerns. Staff clarify campus policies and procedures, answer questions,
address harassment concerns and assist with academic appeals, leaves of absence and
unexpected situations.
DISABILITY RESOURCE CENTER (DRC)
The DRC assists in creating an accessible university community where students with dis-
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OFFICE OF STUDENT RIGHTS AND RESPONSIBILITIES (OSRR)
SAS provides access to higher education for underrepresented students, facilitates the
transition to the university environment, and assists in the development of academic and
personal skills for a diverse student population. SAS also offers individual advising, tutors,
supplemental instruction, study skills seminars, and study sessions to all Cal Poly students.
STUDENT LIFE AND LEADERSHIP
See page five.
UNIVERSITY HOUSING
University Housing provides a quality living environment that is supportive and responsive
to the learning and development of residents. Throughout the year, academic, social and
service-oriented programs are offered to enhance student success. Residents are also provided resources for transitioning to off-campus living.
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THE COLLEGE TRANSITION
The chart that follows lists differences between high school and college. If your student
confides in you that they are struggling in some way or you get the sense that things aren’t
going well, remind them that college is a significant adjustment, for the reasons stated
below. Then allow them the chance to adjust in ways that work for them. As they adapt and
learn from mistakes, success will follow.
High School
College/University
Teacher-to-Student Contact:
Teachers identify and assist
students who need help.
Students must take the initiative
to visit faculty during office
hours to seek advice.
Good grades come with minimal
effort. High school teachers have
more flexibility to offer students
second chances such as make-up
work and extra credit.
Minimal effort or lack of initiative results in poor grades and
limited opportunities. Deadlines
and rules are less flexible.
Grades:
Status:
Family and community determine Students establish their status
social and academic status.
among peers and the college
community.
Counseling and Guidance:
Parents, teachers and counselors Students must rely on their own
set boundaries and help make
judgment when setting boundaries,
decisions.
making decisions and seeking help.
Cal Poly WOW leaders are excited to meet their WOW groups. More than 500 students attend
10 weeks of training every spring quarter to prepare for Week of Welcome in the fall.
Motivation:
Teachers and parents provide
motivation to complete work and
succeed.
THE SOCIAL TRANSITION
The transition to college involves change and new experiences—opportunities for students
to learn to adapt to university expectations while managing the freedom and responsibility
that comes with living away from home. A successful transition markedly improves a student’s chance for university success. This section includes some examples of experiences
and situations that may arise during the transition, as well as campus resources and tips to
help you support your student along the way.
As your student begins their educational journey at Cal Poly, we invite you to partner with
us in our approach to student success—we call it “learn by doing.” Since our founding as a
polytechnic high school over 100 years ago, learn by doing has been Cal Poly’s guiding philosophy. This means that throughout their university career, your student will be encouraged
and expected to set goals, plan ahead, make decisions, solve problems, work with others to
reach common objectives, seek out resources and ask for help.
Students must become self-motivated to get involved in university
life and to excel academically.
Freedom:
Freedom is limited. Parents often College students have more freehelp students through a crisis.
dom and independence and are
faced with accepting responsibility for their own actions.
Distractions:
Since a student’s environment is
often controlled by parents and
teachers, distractions are kept
in check.
Students have more choices about
how to spend their time. They are
responsible for setting priorities
and managing time effectively.
Students’ values are strongly
influenced by parents, teachers,
peers and the community.
Students have opportunities to
develop their own perspectives,
opinions and values.
Value Judgments:
These steps may not always come naturally. Some students feel lost, overwhelmed or afraid
to ask for help. They may not understand why they are struggling until they realize how different college is from high school. And it may take time for them to understand that their
new environment requires them to adapt to new expectations.
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17
THE COLLEGE TRANSITION
LENDING SUPPORT AS YOUR STUDENT SETTLES IN
As your student settles in, be available to support them in ways that facilitate—rather than
prolong—a successful transition. It’s difficult to see your student anxious or lonely and
to resist the urge to visit or invite them home. By encouraging them to find ways to work
through their uneasiness, you will help them handle the move and focus on completing their
education. And chances are, their next transition—from college to a career—will be that
much easier.
STAY IN TOUCH
Although new college students are eager to experience “away-from-home” independence,
most wish to maintain family ties. Don’t mistake a surge of independence for rejection.
Many students welcome news from home.
ENCOURAGE INVOLVEMENT
Encourage your student to get involved in activities that interest them. These opportunities
serve as an anchor in their new environment and help ease the transition.
BE SUPPORTIVE
When life becomes overwhelming, many students call home to vent to someone who will
listen. You may feel as if you’re inheriting a burden of worry. Avoid the urge to solve their
problems. Listen and express your belief in their ability to work it out.
VISIT
Be sure your student has ample time to make the transition to college before visiting. The
same can be said for frequent trips home.
The Campus Dining Care Pack program makes it easy for you to order a cake, cookies, study
pack or other items delivered to your student’s residence hall. For details and an order form,
see: www.calpolycorporation.org/campusdining/carepack.asp.
Adapted from the USC Parent Handbook and the National Orientation Director’s Association
MANAGING TYPICAL FIRST-YEAR EXPERIENCES
During the first year, you and your student will encounter a number of typical experiences
that may test your ability to productively manage change. The following chart provides examples of responses to situations that are based in fear and responses that are based in faith
(or trust). Use these to productively deal with common situations and challenges.
PARENT EXPERIENCES
Parent’s Experience
Parent’s “Fear” Experience
Student’s academic performance Fears student’s performance will
reflect poorly on family. Trys to
in college is below parent’s
motivate student through manipperception of potential.
ulation, guilt or intimidation.
Supports new adult relationships
through a caring, non-manipulative
interest in student’s growth. Listens
openly to positive/negative experiences without giving advice, directives, attempting to fix problem, or
promoting “victim” orientation.
Awareness that student is experi- Fears parental training will be
encing alternatives to traditional compromised or abandoned.
Attempts to assert the value of
family values and lifestyles.
family teachings. May condemn
alternative values and lifestyles.
Trusts childhood training will stand
up to rational and emotional scrutiny. Has confidence student will
make responsible decisions. Willing
to discuss alternative viewpoints
without anger or defensiveness.
TRUST YOUR STUDENT
Finding oneself is difficult enough for young adults without their feeling second-guessed or
controlled by the people whose opinions they respect most. Trust them to do the right thing.
SHOW YOU CARE
The Poly Plant Shop is the perfect way to show you care. The student-run shop offers
arrangements, balloons, gift baskets, orchids, plants and more. The Poly Plant Shop is open
Monday–Saturday from 10 a.m. to 5 p.m. and delivers free on campus with a $20 minimum
order. Order online at www.polyplantshop.com or call (805) 756–1106.
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Trusts in the value of student as a
person. Ability to distinguish “who
he is” from “what he does.” Allows
risk of possible failure as part of
the self-discovery process.
Attempts to re-establish dependence and control. Increases
parental demands for time and
attention. Increases dependence
on student.
Realization that student is starting to become more independent
and less available for direction
and supervision.
EXPECT CHANGE
Although college experiences can trigger inevitable changes in behavior, your student will
largely be the same person you raised and sent away. At the same time, if you’re hoping for
a big change, don’t expect too much too soon. Maturation is not an instantaneous process.
Parent’s “Faith” (Trust) Response
Decreased willingness of student
to spend time with family or
participate in family business or
social activities.
Fears that the family structure
will be compromised. Feels
unable to compete effectively
for student’s attention. Gives
repeated reminders about family
responsibilities and obligations.
Has confidence in student’s ability
to determine personal priorities.
Respects student’s independence
and accepts student’s decisions.
Realization that student’s
choices and personal direction
disagree or directly conflict with
parental wishes.
Fears that subconscious desire
to realize success through
children’s accomplishments is at
risk. Attempts to fix the student’s
“problem” by reasserting control.
Trusts student to discover most
appropriate personal meaning
and direction. Respects student
as a unique person. Communicates own search for direction.
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THE COLLEGE TRANSITION
STUDENT EXPERIENCES
Student’s Experience
Student’s “Fear” Experience
Student’s “Faith” (Trust) Response
College courses more difficult
than expected. Instructor expectations unclear or unfamiliar.
Fears failure and losing respect
Has confidence in learning strategies
of family or friends. Vulnerable to and methods that have worked well
distractions and procrastination. before. Willing to ask questions and
seek help and clarification.
Changes in relationships with
family and high school friends.
Feelings of anonymity, loneliness
and lack of affirmation.
Makes inappropriate attempts to
become popular. Sacrifices own
needs and aspirations to satisfy
others. Exhibits inconsistent
beliefs, attitudes and behaviors.
Has faith in own worth as a person
and a friend. Discovers appropriate
contributions to new academic and
social environments. Sensitive to
others who share similar feelings.
Exposure to new and unfamiliar
lifestyles, values and ideologies.
Fears rejection by peers, leading
to the acceptance of others’
values without due consideration.
Fears rejection by family, leading
to distancing, lack of communication and pre-emptive rebellion.
Trusts in own ability to examine
alternatives without sacrificing personal beliefs and values.
Considers learned beliefs, values
and lifestyles from perspectives of
self-awareness and personal goals.
Competing demands for time and Attempts to be all things to all
energy from college, work, family people. As overwhelming feelings
increase, may adopt compulsive
and social activities.
or obsessive behaviors or seek
escape from demands through
addictive behaviors.
Challenges in finding meaning
among an overwhelming array of
potential personal choices.
Makes impulsive choices to alleviate feelings of confusion and
lack of direction. Follows advice
and directions of others without
question or consideration.
Has confidence in ability to set reasonable priorities and manage time
and energy effectively. Focuses on
progress rather than perfection.
Evaluates own experiences and
those of others as basis for decisions. Considers the relevance of
others’ advice to own aspirations.
Adapted from “‘F’ Words Reponses to Typical First-Year Experiences” by Dr. Bill McGuire, Pittsburgh State
University, 1999
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discussion during WOW, Cal Poly’s fall
orientation program. Parents, supporters
and campus and local community members
are invited to read along. Also in the fall,
everyone is invited to a free public presentation and book signing by the author.
Past books include: The Things They Carried,
Plainsong, Granny D: You’re Never Too Old
to Raise a Little Hell, The Kite Runner, The
Lovely Bones and All Over Creation.
The Week of Welcome (WOW) Orientation Program helps new students make a
successful academic, social and emotional
transition to university life through small
group activities that introduce them to new
friends, the campus and the community.
The nationally recognized program takes
place the week before fall classes begin and
is organized by more than 500 student leadOrfalea College of Business peer advisor
ers. New students are placed in groups of
John Vignocchi (BUS) reviews major require15 to 20 with two trained leaders per group.
ments and course sequencing with Juston
WOW helps students start transitioning
Glass (BUS).
before classes begin; provides a number of
academic, social and awareness programs; and aids students in forming lasting friendships.
Family orientation programming occurs the weekend prior to WOW.
Resources for the transition
The Disability Resource Center (DRC) provides services and accomodations based on students’ documentation of disability and are determined on an individual basis. Once students
have completed an application for services, and have furnished current verification of a
disability, they may make an appointment with a qualified DRC Access Specialist to discuss
policies and procedures for the use of appropriate supportive services.
The following organized programs and campus resources are available to assist your student’s transition from the summer before classes begin through the first year at Cal Poly.
DRC offers a session with valuable information for parents and supporters called “The Road
to Self-Advocacy – Parents as Partners” during Sunday of WOW (move-in) weekend.
Student Orientation, Advising and Resources (SOAR) serves as an academic advising session for students and as an orientation for parents and supporters. Students are oriented to
Cal Poly’s 25-35 study program, the pace of the quarter system, appropriate course planning, time management and communication skills, and the importance of using staff and
faculty advising resources.
First Year Experience (FYE) resources are designed to help new Cal Poly students continue
to achieve the high level of success they experienced in high school. Learning what it takes
to accomplish peak performance at a demanding polytechnic institution is a critical first
step to success during the college years. The FYE Web site is a centralized campus resource
for students, parents, faculty and staff. It also includes a newsletter.
The PREFACE Program, as an introduction to Cal Poly’s academic expectations, provides
new students with the opportunity to read a university-selected book over summer for
Residential Life programs, sponsored by University Housing, support the college transition
in the campus living environment. Living and Learning programs allow students to meet and
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THE COLLEGE TRANSITION
work with faculty, professionals and other students in their college. The First Year Connection program offers opportunities to get involved with leadership, community service and
social activities in the halls. Hall and Community Councils allow residents to express ideas
and concerns about their community, make positive changes in their daily living, and plan
fun and educational activities.
request new or used books and enjoy full return privileges.
El Corral Bookstore also offers a full selection of Cal Poly clothing and gifts, school supplies,
and computers and software at educationally discounted prices. For more information, see:
www.elcorralbookstore.com.
Associated Students Inc., Student Life and Leadership and Cal Poly Athletics offer a diverse
array of opportunities for students to participate in organized activities. Involvement in these
programs can help new students feel anchored in their new environment. See the “Campus
Involvement” section of this handbook for details.
Services for the Transition
Campus Banks and ATMs
SESLOC Federal Credit Union has a branch
office on campus. Bank of America, Golden
1 Credit Union, Washington Mutual and
Wells Fargo have ATMs on campus.
ASI’s Classified Ads
ASI’s online classifieds provide an extensive
searchable database for used books, computer equipment, housing, rides and more.
See: www.asi.calpoly.edu/classifieds.
Computer Purchases
A number of computer labs are available for
students on campus. A student’s need for
a computer depends on his or her degree
program. Some students bring a computer
to college. Others wait until they have been
at Cal Poly for a term before making the
purchase, allowing them time to compare
campus resources to their desired conveniences and personal needs. Educational
pricing on computer hardware and software
is available through El Corral Bookstore.
Andrew Abriam (CSC) checks out the new
Power Mac at El Corral Bookstore.
Textbook Reservations
Students may reserve books through El Corral Bookstore’s online textbook reservation process for pick-up starting move-in weekend and/or the start of classes. By reserving online,
students save time and money—10 percent on the purchase. The service allows them to
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ACADEMIC SUCCESS
than superficial familiarity. To keep up with coursework, students should work problems when
they are assigned, write drafts of papers over a period of time, and fully prepare for exams.
MEET WITH COLLEGE Advisors Regularly
It’s up to students to meet with their advisors and keep a binder with their curriculum sheet,
appointments, questions, e-mail messages and notes from meetings. Students who attend
SOAR receive a binder for this purpose.
WRITING Well-developed PAPERS
Students should allow plenty of time to write and revise papers and reports until they are
well developed and ready to turn in. Faculty are looking for concise writing that shows maturity in expression and includes relevant content, proper grammar, strong vocabulary, solid
sentence structure, variety in how sentences begin, and good paragraphing.
PREPARE FOR EXAMS
Peer tutor Mayra Becerra (ED) assists Stacie Ohara (PSY) with a math assignment. In addition to student tutors, Student Academic Services’ Academic Skills Center offers study skills
seminars, study sessions, and supplemental instruction in mathematics and science.
TIPS FOR ACADEMIC SUCCESS
Cal Poly wants every student to succeed and has developed numerous programs and
resources to help. However, students are ultimately responsible for their success. Below
are some tips and strategies your student can use to prepare for the rigors and demands of
university life.
Keeping up with course material is the first step. Breaking material into manageable pieces,
writing down the main concepts, and asking questions along the way are helpful study
habits. There is a vast difference between hearing and seeing something and writing about
it or explaining it with depth and understanding. Goals of the learning experience are mastery, understanding, the ability to think creatively and critically, and an appreciation of the
subject matter.
RESPOND TO COMMUNICATION
Encourage your student to respond to correspondence from campus faculty and staff in a
timely fashion. Students who develop good communication skills and follow through on matters pertaining to their success will be well prepared for their professional lives.
MANAGE TIME WISELY
Encourage your student to set realistic goals and invest in a planner to schedule classes,
blocks of study time, projects, college activities, work and free time.
DEVELOP PLANNING SKILLS FOR THE QUARTER SYSTEM
LOOK FORWARD TO NEW EXPERIENCES AND IDEAS
The fast pace of the quarter system, coupled with Cal Poly’s high academic standards,
makes it necessary for students to attend class regularly, begin studying early, and manage
their time well.
Students who are open to new ideas and to people whose beliefs, values and perspectives
differ from their own, often learn more about themselves and develop tolerance and appreciation for others.
STUDY 25–35 HOURS PER WEEK
CREATE A COMFORTABLE STUDY ENVIRONMENT
Students who attend class regularly and study 24–35 hours per week—two to three hours
for every hour in class—increase their chances for academic success. The total time commitment, including class and study time, is 40–50 hours per week, similar to a full-time job.
Students should set aside blocks of study time when they are rested, alert and committed
to the task and choose study areas where distractions are minimal. Students should get to
know classmates in the event they miss a class. Some students benefit from study groups.
STUDY TO LEARN: AVOID SUPERFICIALITY
The key to success is to develop a deep and lasting understanding of course material rather
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ACADEMIC SUCCESS
also encouraged to take advantage of faculty office hours.
Academic Resources
What academic advising resources are available?
Cal Poly’s advising Web site is www.advising.calpoly.edu. This resource includes an academic
calendar, contact information, a student advising handbook, links to the Cal Poly Catalog,
and information about General Education courses.
Where can my student find a complete list of Cal Poly’s academic advisors and resources?
See the Advising Resources Handout at: www.advising.calpoly.edu. Click on “Advising
Resources” then “Advising Resources Handout” at the end of the page.
What is the role of the college advisor?
All colleges – with the exception of the College of Agriculture, Food and Environmental Sciences (CAFES) – have a central academic advising center with staff advisors. In the CAFES,
advising is provided by faculty advisors in each major department.
College advising center staff and faculty:
• Help students understand curriculum and graduation requirements
• Guide students through course selections
• Help students plan balanced and realistic schedules
• Provide long-range academic planning assistance
• Assist students with changes in major
• Help students improve their academic performance
• Discuss confidential situations
What is the change-of-major process?
Change-of-major policies can be found at: www.academicprograms.calpoly.edu. Click on
“Academic Policies,” then “Change of Major.”
What is the Graduation Writing Requirement (GWR)?
The GWR demonstrates competency in writing skills. The CSU Trustee-mandated graduation
requirement may be satisfied two ways. Students who have completed 90 units may fulfill
the GWR by enrolling in a specified upper division literature or writing course, or by passing
the Writing Proficiency Examination (WPE). See: www.writingskills.calpoly.edu.
Is assistance with writing skills available?
At the University Writing Lab, tutors help students organize, develop and express their
thoughts in written form and assist with essay tests, lab reports, research papers, grammar,
citing sources and writing résumés.
Supplemental Workshops in Science (SWS) and Supplemental Workshops in Mathematics
(SWM) help students better understand their math and science courses through focused
question-and-answer sessions, problem solving, and collaborative learning. Students register
via CPReg and receive academic credit.
The Study Session program provides support for designated technical/science and General
Education courses. Students can submit a request via the Cal Poly portal.
The Academic Skills Center coordinates Study Skills Seminars throughout the quarter, providing instruction in time management, note taking, and test-taking strategies. A list of free
tutors is also available.
How do students ensure they have met all course requirements for graduation?
Students should submit a request for a graduation evaluation at the Evaluations Office four
quarters prior to their expected graduation date. The evaluation shows degree progress and
remaining degree requirements.
What programs exist for study abroad?
International Education and Programs (IEP) administers most study abroad, internship and
work-abroad opportunities. With over 140 programs in 36 countries, students can select the
program that is most compatible with their academic, language and cultural interests.
Faculty-led quarter abroad programs allow students to spend a quarter in Australia, England,
Peru, Spain or Thailand. Other destinations are offered through the Cal Poly at Sea Program.
Through the National Student Exchange, students pay in-state fees to exchange with over
200 consortium member campuses within the United States, Canada and U.S. territories.
For students interested in year-long overseas programs, the CSU International Programs (IP)
is available for language and major track study in 19 countries. Students may also pursue
exchanges within their colleges or departments. And, there are affiliated programs with AustraLearn, Cultural Experiences Abroad, Danish Institute for Study Abroad, the Foundation
for International Education, and University Studies Abroad Consortium.
How can students make graduation arrangements?
During Grad Days, students can order personalized graduation announcements, thank you
notes, certificates of appreciation, class rings and diploma frames. They can also schedule
graduation portraits and purchase a Grad Pack Alumni Membership at a special rate. The
Grad Center opens in May and November at El Corral Bookstore. Students may pay the commencement fee, pick up their guest tickets, and purchase their cap and gown.
Where can my student get academic support or tutoring for grade improvement?
Student Academic Services (SAS) offers several academic support programs. Students are
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29
THE STUDENT RECORD
REGISTRATION AND PROGRESS TO DEGREE
How do students register for classes?
Students register for classes by last name on a scheduled appointment date through CPReg,
an online program accessed through the Cal Poly portal. In advance of registration, students
can use a tool called Plan A Student Schedule (PASS) to create scheduling options. Parents
can access registration information such as appointment dates on the Academic Records
Web site at: www.ess.calpoly.edu/_records. Click on “Registration.”
How can proof of my student’s enrollment status be obtained?
Students can obtain a Verification Letter Request form at the Office of Academic Records
Web site. See: www.ess.calpoly.edu/_records/forms/index.htm.
Can parents access student grades?
Grades are posted quarterly, the Wednesday after finals week, on the Cal Poly portal. Cal
Poly does not release grades to anyone but the student. Parents are encouraged to discuss
academic progress directly with their students.
What happens if my student fails a class?
Records associate Beatrice Estrada advises Chester Matkey (AERO) about change-of-major
requirements and forms. The Office of Academic Records assists students with questions
related to registration and enrollment, grades, transcripts and degree progress.
ACCESSING STUDENT INFORMATION
The Family Educational Rights and Privacy Act of 1974 (FERPA) grants students certain
rights concerning their educational records, including the right to have information contained in their university record kept private.
Cal Poly makes it a practice to not disclose grades or contact information to anyone but the
student. Other information, such as disciplinary and financial data is not released without a
signed authorization form.
College students are expected to assume responsibility for their student record. Cal Poly
makes information available to students 24 hours a day, seven days a week on the Cal Poly
portal or via e-mail alerts. Faculty and staff are also available during office hours or by
phone. Since e-mail is an official means of communication at Cal Poly, students should setup e-mail forwarding if they are not using their assigned calpoly.edu account.
Students should talk with their instructor before their grades slip to a point of failure. Up to
20 units of coursework can be repeated when a student receives a grade of D+ or less. Any
course is eligible for grade forgiveness one time only. If the repeated grade is equal to or
higher than the original, the latter will be “forgiven” from GPA computation. Both grades are
posted to the student record.
Where can my student find out about academic probation/disqualification?
Students should visit the dean’s office, major department office or their college advisor for
assistance. Check the Cal Poly Catalog under the heading “Academic Probation and Disqualification” for further details.
How do students withdraw for a term?
Students can obtain the Term Withdrawal form the Office of Academic Records. Students
are permitted to petition to withdraw for the quarter during the first seven weeks of the
quarter for “serious and compelling” reasons. After that, withdrawals will be processed for
“emergency” reasons only. Denied or unauthorized withdrawals can result in failing grades
in all enrolled classes. Refunds for registration fees for approved withdrawals are pro-rated
based on the date of the withdrawal.
Encourage your student to keep a calendar of assignments, appointments, dates and deadlines. Advise them to check the Cal Poly portal and read e-mail regularly. Make them responsible for informing you of payment deadlines and try to avoid taking care of things for them.
For more information about FERPA, see: www.ess.calpoly.edu/_records/stu_info/ferpa.htm.
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33
MONEY MATTERS
THE STUDENT’S ACCOUNT
What happens on the student account?
When a student incurs charges for registration, campus housing, and other items, the charges are placed on the student’s account as amounts due. The student account also displays
payments made toward these charges and financial aid, if applicable, as credits.
Charges and payments related to meals are handled separately by the Cal Poly Corporation.
Photograph courtesy of Jessica Todd
What happens when charges are not paid?
“Cash left in my account? Right on!” says Jordan Young (CRP). ATMs for Bank of America,
Golden One Credit Union, SESLOC Federal Credit Union, Washington Mutual Bank, and
Wells Fargo are conveniently located on campus.
Holds are placed on a student’s account when situations occur that require the student’s
attention, such as a past due charge. Such holds can prevent a student from registering for
the next term or acquiring a transcript. Non-payment of registration fees can even result in
class cancellation. It is important for your student to stay abreast of their account activity to
prevent or resolve inconvenient holds and loss of classes.
How can my student access their student account?
Account information is available to students online through the Student Center link on the
Money Matters page in the Cal Poly portal. Students are advised to monitor financial activity
on a regular basis. The Student Accounts office is available to help students understand
their account activity.
Can parents access student financial information?
EMPLOYMENT
What employment options are available to students?
Students can locate part-time and full-time employment on or off campus through “Mustang
Jobs,” Career Services’ online job search tool. Listings also include internships, co-ops and
career positions. See: www.careerservices.calpoly.edu and click on “For Students.”
Associated Students Inc. (ASI) lists part-time campus jobs for students at www.asi.calpoly.
edu/hr. ASI employs students in the University Union, the Recreation Center and the Orfalea
Family and ASI Children’s Center.
The Cal Poly Corporation lists jobs with Campus Dining and El Corral Bookstore at www.
calpolycorporation.org. Click on “Human Resources, “ then “Employment.”
Students may sign an Authorization to Release Student Account Information form. Once
the student has authorized the Student Accounts office to share this information with you,
a Student Accounts staff member can disclose your student’s account information. Grades
and other personal information are not provided.
Account activity notifications are sent directly to the student, typically by e-mail. It is the
student’s responsibility to inform you.
Where can I find fee payment information?
A convenient chart that lists registration, housing and meal plan payment information, and
deadlines is available at: www.afd.calpoly.edu/Student_Accounts/pmtsched.htm. Please
review Cal Poly’s payment policies with your student. An account hold could result in
dropped classes. To avoid a 10-day delay associated with mailed payments, Cal Poly recommends using the online payment module. Paying online by e-check is free.
How can students locate and prepare for career employment?
Career Services helps students explore, formulate and implement career plans. Counselors
help students with change-of-major decisions, job searches, resumé writing and interviewing
skills. Career Services also offers career workshops, an on-campus interview program, job
fairs, an online job listing service, and a career resource center.
36
How is financial aid refunded?
When excess financial aid occurs on a student’s account after charges are paid, the excess
is refunded automatically to the student by check, unless the student has signed up for
direct deposit service through the link on the Money Matters page on the Cal Poly portal. Direct deposit service permits the Student Accounts office to directly deposit excess
37
MONEY MATTERS
financial aid into the student’s personal bank account of choice. Direct deposit is strongly
recommended.
Exception: Excess Parent Plus Loan funds are mailed to the parent. Parents who want their
funds refunded directly to the student must sign and submit an authorization form to the
Student Accounts office.
Will financial aid automatically pay for housing and dining plan payments?
Financial aid covers campus housing and dining plan payments if the total amount of aid
(not including Federal Work-Study) is greater than the total cost of registration, housing and
dining plan costs.
FINANCIAL AID
How do students know if they are eligible for financial aid?
Students should file a Free Application for Federal Student Aid (FAFSA) at: www.fafsa.
ed.gov. After filing, students can review their Student Aid Report (SAR) online for accuracy
and changes. The Financial Aid office sends an e-mail notification advising students to
check the Cal Poly portal for their award. Award details are on the “Money Matters” tab.
Requested items are on the “To Do List.”
Is it ever too late to apply for financial aid?
No. Two federal programs (Federal Pell Grant
and Federal Stafford Loan) remain available
throughout most of the academic year.
Do students need to apply for financial aid
and scholarships every year?
Yes. The priority filing period is January
1–March 2 for the following academic year.
However, the FAFSA may be filed anytime
during the academic year. Students and parents need a personal identification number
(PIN) from the Department of Education to
sign the FAFSA or access a renewal FAFSA
on the Web. For a PIN, see: www.pin.ed.gov.
When do students receive financial aid funds?
Financial aid is disbursed at the beginning
of each quarter and twice a week thereafter.
Deferred fees and outstanding charges are
deducted and any remaining balance is
either deposited to the student’s personal
bank account or mailed to the student using
the mailing address provided by the student.
38
Cal Poly staff member Blaine Errera explains
to Melody Yazdi (ART) how financial aid is
posted to the Student Account.
39
UNIVERSITY HOUSING AND CAMPUS DINING
degrees who are skilled in leadership, program development, resource referral, and advising. Living in the halls, they train and direct Resident/Community Advisors in their duties,
supervise the desk staff, advise students on Hall Council functions, and oversee community
standards and administrative procedures.
How are roommate disputes handled?
Many disputes can be resolved before they begin by roommates taking some time at the
beginning of the year to complete a Roommate Agreement Form and by addressing concerns
in a respectful manner as they arise. Students can also talk with their Resident Advisor (RA)
and/or the CSD, who will help them improve communication and help solve their differences.
How can I get more information regarding a judicial resolution my student has received?
University Housing expects residents to act maturely, responsibly and respectfully. You are
encouraged to speak directly to your student to get as much information as possible about
any incident. Due to the Federal Education Rights and Privacy Act, staff cannot provide
information about student records without a Release of Information form signed by the
student. CSDs can provide general information about the judicial process.
Cal Poly’s Campus Market is a convenient source for Cal Poly products, special foods, snacks,
supplies, seasonal produce and groceries. All Campus Dining restaurants accept Campus
Express, Cal Poly’s premier value program for students, faculty and staff.
CAMPUS LIVING
University Housing is committed to providing a quality living environment that is supportive
and responsive to the learning and development of residents. Housing options include the
South (red brick) and North Mountain halls, Yosemite and Sierra Madre halls (concrete towers), Cerro Vista apartments and Poly Canyon Village apartments.
Students found in violation of housing policies are subject to administrative and educational
resolutions. If violations are serious or repetitive, the administrative resolution may include
revocation of students’ on-campus housing license. In such cases, students are required to
move off campus but continue to pay campus housing and dining fees for the remainder of
their housing contract.
Who can I talk to about a problem my student is having?
If your student comes to you with a problem, encourage them to contact their CSD. If you
have a concern that you feel is affecting your student’s well being, you may contact the CSD
yourself. They appreciate being aware of your concerns and will follow up as appropriate.
How can I mail a letter or package to my student?
Include the following information when addressing mail:
Throughout the year, academic, social and service-oriented programs are offered to enhance
student success. Residents are also provided resources for transitioning to off-campus living. See: www.housing.calpoly.edu.
How are the rooms in the residence halls furnished?
Each room includes a bed, a chest of drawers, a desk, a chair, a bookshelf and a wastebasket for each resident. Housing posts room dimensions, a list of allowed and restricted items,
and other information at: www.housing.calpoly.edu. See “Halls,” “Apply/Assignments,” and
“General Info.”
What staff is available for students living in the residence halls?
The Coordinators of Student Development (CSD) are full-time professionals with master’s
42
Student’s Name
Hall Name and Room Number
Cal Poly
One Grand Avenue
San Luis Obispo, CA 93410
Cal Poly’s Distribution Services department sorts and distributes all mail. Letters are
delivered to the student’s mailbox, and packages are delivered to a Residence Hall Package Center. Students are notified of packages by e-mail. University Housing will not accept
delivery of packages from Distribution Services during academic breaks. Once the academic
year ends, student mail is not forwarded by the campus.
43
UNIVERSITY HOUSING AND CAMPUS DINING
See: www.housing.calpoly.edu. Click on “General Info” and “Mail/Package Address.”
What course of action is recommended for students who have a pre-existing medical or
mental health concern?
Students are strongly encouraged to set up a support network of medical and/or mental
health professionals in the San Luis Obispo area before arriving on campus. Parents are
encouraged to contact Cal Poly’s Health and Counseling Services office if assistance is
needed to set up support services.
University Housing welcomes the opportunity to address concerns in a proactive manner.
This allows parents, students and housing staff to become partners in setting up support
systems that help students succeed. For more information, contact the Residential Life and
Education staff at 805-756-5690.
How can my freshman student apply to live on-campus for a second year?
Current Cal Poly freshmen who have demonstrated mature, responsible and respectful
behavior have an opportunity to apply for second-year campus housing through an online
lottery application process during winter quarter. Details will be provided prior to the lottery
date.
University Housing sends students e-mails, posts and distributes flyers, and places advertisements in Cal Poly’s Mustang Daily newspaper prior to the lottery.
What programs are available for second-year students living on campus?
Cal Poly’s Sophomore Success Program is designed to help second-year students living on
campus with a successful transition to their junior year. Second-year residents benefit from
events and services that support and expand upon their academic experience. The program
addresses academic planning, community awareness and involvement, and autonomy. Staff
promote mature and responsible living environments.
• www.slorent.com
• www.slo.craigslist.org
• Local newspapers The Tribune and New Times
What assistance is available if my student encounters unsafe housing in the community?
Many renters aren’t aware of, or tend not to worry about, improperly maintained housing or
safety issues until they find themselves in situations which cost them time and money. Urge
your student to carefully inspect rentals before signing agreements. The San Luis Obispo
Police Department’s Neighborhood Services Department investigates code violations. See:
www.slocity.org/police/neighborhoods.asp.
What assistance is available if my student
encounters roommate or landlord/tenant
disputes?
SLO Solutions/Creative Mediation provides
free mediation services specializing in
landlord/tenant conflict, neighbor/neighbor
conflict, and roommate/housemate disputes.
See: www.slosolutions.com.
Students can make an appointment for a
free one-time, 15-minute legal consultation
through the Associated Students Inc. (ASI)
Business Office in the University Union,
Room 212, or by calling 805-756-1281.
Univeristy Housing provides students with
sample roommate agreements to help them
establish and communicate living expectations before conflicts arise.
Cal Poly’s Counseling Center can also assist students who need someone to talk to about
roommate or landlord issues.
The State of California’s Department of Consumer Affairs publishes a California Tenants’
Guide which is helpful and “renter-friendly.” See: www.dca.ca.gov/publications/landlordbook/
index.shtml.
OFF-CAMPUS LIVING
What resources are available to help my student plan for off-campus living?
An Off-Campus Housing Fair is held annually during spring quarter. Cal Poly’s “Guide for
Living Independently” is provided to all students living on campus. Copies are also available
at the University Housing office. This booklet provides helpful tips relating to roommates,
lease and rental agreements, tenant responsibilities and moving.
Sources for rental listings include:
• www.housing.calpoly.edu. Click on “Off-Campus/Search Rentals.”
• www.asi.calpoly.edu. Click on “Classifieds.”
• www.slo-offcampushousing.com
44
CAMPUS DINING
Food is fuel for the mind. Restaurants on campus nourish and stimulate the intellect of Cal
Poly’s resident students and provide food for thousands of other students, faculty and staff.
At least one Campus Dining operation is open every day, year-round, to serve your student.
Campus Dining is mindful of the importance of sustainability to the campus community.
All campus restaurants are polystyrene (foam) free. Cardboard, plastic, glass and metal are
recycled. Most dairy products, fruits and vegetables are purchased from campus or other
local farms, and about 2,000 pounds of material is sent to Cal Poly’s organic farm daily for
45
UNIVERSITY HOUSING AND CAMPUS DINING
composting. Campus Dining also operates biodiesel trucks and plans several annual zerowaste events which feature sustainable packaging.
Payments should be postmarked by the due date to avoid a $25 late fee.
The Student Dining Committee helps students bring concerns and ideas to the attention of
Campus Dining. The committee also assists in planning and evaluating special events and
in taste-testing new products. Between meetings, members serve as “Secret Shoppers,”
evaluating their experiences at restaurants on campus.
The dining plan starts with breakfast on Monday of Week of Welcome (WOW) and continues
throughout the quarter. It ends with dinner on Friday of finals week.
What are the dining plan options?
All students have a Campus Express Club membership accessed through their PolyCard
(Cal Poly ID). Value added to a student’s membership online by credit card can be used at
campus restaurants, El Corral Bookstore,
Pony Prints and Health Services, as well as
for printing at computer labs and at many
vending machines on campus. Campus
Express Club is very convenient for students
who don’t choose to carry cash.
Campus Dining offers three dining plan options for students living in the residence halls:
Freedom, Flexibility and Security. In addition, the Apartment Life Dining Plan is offered to
freshmen living in Cerro Vista Apartments.
All dining plans include a specific number of “dining credits” and a specific amount of
“Plu$ Dollars.” The dining credit component can be used at four campus restaurants and is
allocated weekly, allowing students to dine throughout the academic year.
Plu$ Dollars may be used for any purchase at any campus restaurant or market. Plu$ Dollars are allocated quarterly and can be used at any time during the contract period, providing flexibility and convenience.
The dining plans differ in the number of dining credits and the amount of Plu$ Dollars allocated. For instance, the Freedom dining plan has more Plu$ Dollars and less dining credits.
The Security dining plan has fewer Plu$ Dollars and more dining credits.
The student’s PolyCard (Cal Poly ID) allows them access to all restaurants on campus
through Plu$ Dollars.
How do I sign up for a dining plan?
After they are accepted into campus housing, students can sign up for a dining plan by visiting the Cal Poly portal and clicking on the “Dining Plan” tab. Access to the “Dining Plan”
tab is available only after registration and payment for campus housing has been received
and processed by the university. Sign-up for fall dining plans begins in the summer.
When does the fall quarter dining plan start?
What is the Campus Express Club?
Add value to a Campus Express Club
membership by visiting www.calpolycorporation.org/express and clicking on “Add
Value Now.” The member’s campus e-mail
address is needed.
My student has a dining plan. Does he/she
need Campus Express Club, too?
Christina Pasetta (ASCI) selects her favorite
Cal Poly Cheese-Chipolte-Jack at Campus
Market. Cal Poly Cheese is made and packaged entirely by students.
Most students do use Campus Express
Club in addition to the dining plan since the dining plan only covers purchases at campus
restaurants, markets and many vending machines. Campus Express Club is a convenient
option because it allows students to use their PolyCard at El Corral Bookstore, Pony Prints
and Health Services, as well as for printing at campus computer labs.
Can students living off campus buy a dining plan?
The Campus Express Club is a wise choice for students living off campus.
How do I pay for the dining plan?
How can I send a birthday cake to my student?
Payments for campus dining plans may be made by credit card (Visa, MasterCard or Discover, with no service charge) or by check. If paying by check, please print out the form and
mail it with your check after signing up for a dining plan on the Cal Poly portal. Make the
check payable to “Cal Poly Corporation,” write the student ID number on the check, and
send it to:
The Campus Dining Care Pack program makes it easy for you to order a cake, cookies, study
pack or other items delivered to your student’s residence hall. For details and an order form,
see: www.calpolycorporation.org/campusdining/carepack.asp.
Cal Poly Corporation Cashier
Building 15
San Luis Obispo, CA 93407-0707
46
47
HEALTH, COUNSELING AND SUBSTANCE ABUSE
from campus. The French Hospital Medical Center emergency department is 1.5 miles from
campus. Both are staffed by board-certified physicians. Students should carry health insurance identification at all times and know what their plan covers.
Hotline of San Luis Obispo County offers mental health care after hours at 805-549-8989.
If the student is living in the residence halls, a University Housing staff member should be
notified. When students are a risk to themselves or others, 911 should be called for immediate help.
What immunizations and health forms does Cal Poly require of new students?
The following are required:
Hepatitis B Immunization Requirement
All new Cal Poly students who are 18 years of age or younger on the first day of classes of
the first quarter of enrollment at Cal Poly must present proof of Hepatitis B immunization. The Hepatitis B immunization is a series of three shots, usually given over a period of six
months. Students are not allowed to register for their second quarter classes until they have
presented proof to Health Services that they have received at least one shot. The series
must be completed prior to the student’s second year of enrollment.
Kyle Hall (AGB) hopes for a clean bill of health from Dr. Greg Thomas, Health Services physician. Health Services is open weekdays to serve students.
Health and Counseling
Health Services provides basic and urgent health care at no charge, including primary
physician and nursing care, routine laboratory testing and X-rays, and men’s and women’s
services. Pharmacy service, immunizations, orthopedic supplies, required physical examinations, hearing tests, and optometry are available for a fee.
Counseling Services staff are highly trained and specialize in short-time work with collegeage students who suffer from depression, stress, anxiety, substance abuse and problem
relationships. Services are free and confidential. Students who require long-term counseling
are referred to community resources.
Peer Health educators are trained Cal Poly students who promote awareness about alcohol
and other drugs, sexuality, nutrition, and lifestyle wellness. They serve students through
workshops, individual consultations, events, and other activities that address health-related
issues on campus.
Where can students go when Health and Counseling Services is closed?
Local urgent care centers can take care of most after-hours non-emergency services. The
nearest emergency department is at Sierra Vista Regional Medical Center, just a few blocks
50
Measles/Rubella Immunization Requirement
All students born after January 1, 1957 must show proof of full immunization against
measles and rubella. Certain groups, regardless of age, must also show proof of full immunization. These include campus residents and all nutritional science and education majors. Proof of immunity to measles and rubella must be submitted within one year of the time of
first enrollment or students are not allowed to register for classes.
Meningococcal Response Form
Students living in on-campus housing are required to submit a Meningococcal Response
Form to Health Services. The Meningococcal Response Form is in addition to the Measles,
Mumps, Rubella and Hepatitis B Immunization requirement.
New students are encouraged to satisfy immunization and response form requirements
before classes begin to avoid possible future registration holds. A student’s immunization
status can be found on the Cal Poly portal under “Personal Info.” For more information,
forms and Health Services contact information, see: www.hcs.calpoly.edu/immunization.htm.
Does my student need health insurance for after-hours care or services not provided by the
Cal Poly Health Center?
Cal Poly cannot pay for off-campus care; therefore, students are encouraged to have their
own coverage for major medical, surgical, mental health, and emergency expenses beyond
the scope of Health Services. A low-cost, limited-benefit policy is available to California
State University students. See: www.csuhealthlink.com.
51
HEALTH, COUNSELING AND SUBSTANCE ABUSE
Is my student covered by university insurance?
Tip #5: Share the Facts
The university does not provide insurance to cover medical services or make reimbursements for on-campus accidents resulting in personal injury or property damage. The university does provide secondary insurance for injury to students traveling in the United States
on university business (field trips and approved activities) up to a limit of $10,000 beyond
the personal resources (including insurance) of a student. Instructions and claim forms are
available from the Risk Management office.
Share responsible drinking guidelines
students can use when they are of legal
age. Remind them to never leave a friend
alone who has passed out or who has had
too much to drink. Encourage them to
not let fears about getting themselves or
friends in trouble keep them from calling
for help immediately.
ALCOHOL AND SUBSTANCES
Even though college life is often equated with excessive drinking, studies show that the
majority of college students don’t engage in high-risk drinking on a regular basis. This is
particularly true of upperclassmen who tend to be more focused on their progress to graduation. Still, any high-risk drinking can have dangerous consequences, especially among
new students who often feel pressure to fit into their new environment. By drinking or using
other drugs, students risk making poor judgments and experiencing lower grades, damaged
relationships and increased violence and arrests.
You can support your student by urging him or her not to engage in underage drinking,
to resist the urge to drink to fit in, to find supportive friends, and to exercise control and
confidence—two traits that are altered by drinking.
Tip #1: Continue the Dialog
Continue to discuss drinking with your student so he or she can make smart choices
throughout college.
Tip #2: Create Shared Expectations
Set goals for your student’s performance—both academically and socially—and establish
consequences if goals are not met.
Tip #3: Know and Respect the Law
Share the penalties for underage and/or abusive drinking with your student.
Tip #4: Focus on “True Norms”
Let your student know that the majority of college students do not abuse alcohol. Moderate
or infrequent drinking is the “true norm.”
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Tip #6: Take Advantage of
Campus Resources
Artwork courtesy of Barnett Cox & Associates
Students involved in programs that include hazardous activities or materials, domestic
travel, foreign travel and/or off-campus internships should plan to provide for expenses
which may occur as a result of sudden illness, accidental injury and/or damage or loss of
personal property during their participation.
Encourage your student to take advantage of the services and resources Cal
Poly offers.
More tips are on the Residential Life Parent and Supporter Web page. See: www.
residentiallife.calpoly.edu/pinfo. Click on
“Student Health and Wellness.”
How can I approach my student if I
suspect he or she has a problem with
alcohol or other drugs?
The SLOPD publishes a series of crime prevention ads in the Mustang Daily and local
newspapers to help students make smart
choices. This ad addresses alcohol use.
When approaching this subject with your
student, express your concerns in a supportive manner. Avoid arguing or confrontation. Expect defensiveness, but don’t take it personally. Describe the behaviors you have observed that are affecting academic performance.
What resources are available for students with alcohol or other drug problems?
Counseling Services provides free and confidential individual and group counseling. See:
www.hcs.calpoly.edu/counseling.
Peer Health Education offers support, education and awareness activities. See: www.hcs.
calpoly.edu/peerhealth/alcohol/index.html.
E-Chug and E-Toke are online self-assessment tools. See: www.hcs.calpoly.edu/chug.htm.
Alcoholics Anonymous and Narcotics Anonymous meet on campus. Call Counseling Services
at: 805-756-2511.
Tips adapted from “Six Communication Guidelines” at the Cal Poly Peer Health Education Web
site: http://hcs.calpoly.edu/peerhealth/alcohol.
53
CAMPUS INVOLVEMENT
What recreational activities are available?
ASI Recreational Sports allows all enrolled Cal Poly students to participate in aquatics,
exercise and instructional classes, intramural sports, informal recreation and special events.
The Recreation Center includes a weight room, a fitness room, nine racquetball courts, a
two-story gym for basketball, volleyball, indoor soccer and badminton, as well as an outdoor
pool, two sand volleyball courts, and an outdoor patio with a barbecue and seating.
The Rec Center is scheduled to undergo a facility expansion that will double the size of programmable space. Construction begins in summer 2009 and is expected to be completed
by fall 2011. See: www.recexpansion.com.
What activities and amenities are available in the University Union?
The University Union features two large study lounges, four conference rooms, 12 e-mail
kiosks, a big-screen TV, and tables and chairs scattered throughout the building. See:
www.asi.calpoly.edu/static/about_the_union.
The Craft Center provides the only non-academic craft labs on campus, with areas designated for surfboard shaping, woodworking, flame throwing, bike repair, stained glass and
more. Students can explore the Craft Center at their leisure or take one of dozens of classes
offered each quarter. See: www.asi.calpoly.edu/static/craft_center.
Aaron Warshawsky (HIST) confers with Sunil Patel (BIO) about upcoming ASI elections, while
Adam Marre (BIO) listens to discussion at an ASI Board of Directors meeting. ASI leaders are
the official the voice of Cal Poly students.
ASSOCIATED STUDENTS INC.
Involvement in activities outside of the classroom is an essential part of the college experience. Participation in athletics or academic, social, professional and interest-based clubs
and service organizations serves as an anchor in an unfamiliar environment and is an
integral part of a student’s social and personal development. Encourage your student to find
ways to meet people and get involved outside of his or her residential and academic circles
of friends—a whole world of experiences awaits.
What campus activities and special events are available to students?
ASI posts an online activities and events calendar with campus entertainment, outdoor
adventure trips, craft workshops, recreation activities, student government meetings, gallery
shows and more. See: www.asi.calpoly.edu/static/join_club.
What social, professional and leadership opportunities are available to students?
Positions in student government are open to all students who are interested in obtaining
leadership skills while making a difference on campus. ASI leaders are the voice of Cal Poly
students. See: www.asi.calpoly.edu/static/be_a_leader.
Mustang Lanes offers 10 AMF bowling lanes with automatic scoring, eight billiard tables
and an aracade. See: www.asi.calpoly.edu/static/mustang_lanes.
Poly Escapes is a one-stop resource for student adventure trips and rental of outdoor equipment. Experienced trip leaders provide day-long and weekend outings throughout California
and neighboring states. For a nominal fee, students can rent a variety of equipment, from
camping gear and kayaks to snowshoes. Students also have access to a supervised outdoor
climbing wall. See: www.asi.calpoly.edu/poly_escapes_trips/explore_uu.
Student Life and Leadership
Student Life and Leadership offers 10 program areas that provide opportunities for students
to become engaged in campus life and the San Luis Obsipo community while developing
leadership skills and making lifelong friends. Programs include:
Greek Life
The Multicultural Center
Orientation Programs
The Pride Center
Women’s Programs and Services
The Community Center
SAFER
Sports Clubs
Clubs and Organizations
Commencement
For more information, see page 5 or visit: www.studentlife.calpoly.edu.
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CAMPUS INVOLVEMENT
click on “Giving,” then “Stampede Club.”
CAL POLY ATHLETICS
With 20 intercollegiate sports teams, Cal Poly competes at the Division I level of the
NCAA. Football is a member of the Great West Football Conference, wrestling competes in
the Pacific-10 Conference, and women’s indoor track and field competes in the Mountain
Pacific Sports Federation. All other programs compete in the Big West Conference.
Teams and individuals have qualified for the NCAA playoffs and championships in at least
one sport during each year of competition since making the jump from Division II, where
they enjoyed 35 NCAA National Championships.
Photograph courtesy of Cal Poly Athletics
Cal Poly’s men’s sports include baseball,
basketball, cross country, football, golf,
soccer, swimming and diving, tennis, track
and field, and wrestling. Women compete in
basketball, cross country, golf, indoor track,
soccer, softball, swimming and diving, tennis, track and field, and volleyball.
Parents and families are invited to join us in
cheering on the Mustangs at Cal Poly or on
the road. See: www.gopoly.com.
How can students try out for a sports team?
A Cal Poly Mustangs football player rushes to
the 30 yard line.
All Cal Poly teams have open tryouts.
Check with the coaching staff for information. A prospective athlete must have a physical
examination, provide documentation of medical insurance, and apply to the NCAA Initial
Eligibility Clearinghouse. See: www.gopoly.com and click on “Prospective Student Athlete”
under “Info Center.”
How can parents secure season tickets for athletic events?
Season tickets are a benefit to members of the Stampede Club, the annual giving program
for Cal Poly Athletics. Anyone who donates money for student-athlete support is a Stampede
Club member. Members may receive benefits (season tickets, a priority parking pass, etc.)
or waive these benefits in lieu of a full tax deduction.
Annual contributions from the Stampede Club are the heart and soul of Cal Poly Athletics.
Support from the Stampede Club has enabled Cal Poly Athletics to grow and improve within
the NCAA Division I ranks, with gifts supporting over 500 student athletes.
Cal Poly Athletics stands for athletic and academic excellence. The support of its members
is vital to the future success of the university’s athletic programs. While there are many
benefits to membership in the Stampede Club, the most satisfying reward is helping student
athletes achieve their athletic and academic goals. For details, see: www.gopoly.com and
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59
SAFETY AND COMMUTER SERVICES
A MESSAGE FROM THE CHIEFS OF POLICE
SAFETY
Welcome to Cal Poly and the San Luis Obispo community. Sending your young adult off
to college is an exciting time for you as well as your student, who may be living away from
home for the first time. Our goal is to see your student achieve a first-class education while
staying safe and enjoying university life.
Cal Poly’s University Police Department (UPD) is dedicated to maintaining a safe and
secure learning environment for all students. Police officers and dispatchers are certified by
the California Department of Justice and exceed state training standards. The UPD offers
24-hour, enhanced 9-1-1 emergency services for police, fire, injury and illness.
The San Luis Obispo community and the surrounding area are statistically very safe in comparison to other parts of the state. As in any city, however, students are advised to maintain
an awareness of their surroundings, practice good safety habits, and be mindful of dangerous situations that have the potential to affect their health and safety.
What steps can my student take to stay safe
and protect personal property?
Remind your student to avoid leaving their personal belongings unattended at anytime.
Encourage them to take steps against identity theft and other crimes by not providing personal information over the Internet.
Talk to your student about the consequences of alcohol and drug use. Both are common at
university party scenes and in college towns nationwide, and San Luis Obispo is no exception. In addition to it being illegal for persons under the age of 21 to possess and consume
alcohol, one’s relative safety drops with every alcoholic beverage consumed. Those who
drink alcohol or use drugs are more likely to be involved in risky behavior, become victims
of crime—including sexual assault—be arrested, or notice a slip in their grades. Some even
drop out of school.
We encourage you, as parents and supporters, to stay in touch with your student and to
watch for signs of common problems. We also encourage you to help your student resolve
their own problems.
Working closely with many other city and university departments and resources, our police
agencies are here to help guide your student down the right path to safe and healthy decisions. Please don’t hesitate to contact us if you have questions or need assistance.
Sincerely,
Chief Bill Watton, University Police, Cal Poly
805-756-2281
Web site: www.police.calpoly.edu
Chief Deborah Linden, City of San Luis Obispo Police
805-781-7317
Web site: www.slopd.org
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The UPD offers personal safety and crime
prevention programs and tips to help
students stay safe and protect themselves,
their personal property, and their identity.
Since most crimes are crimes of opportunity, members of the campus community are
encouraged to make choices that ensure the
protection of their safety and belongings.
For safety tips, see: www.parent.calpoly.edu/
safety_tips.asp.
What preparations has the university made
to respond to unusual events that pose a
direct threat to the campus community?
Cal Poly has an emergency response organization trained to deal with many types
of incidents, including those similar to
recent school and university shootings. This
organization includes law enforcement officers, firefighters, dispatchers, paramedics,
administrators and other certified emergency management personnel who are provided
the necessary equipment to respond to a
variety of emergency incidents.
Community Service Officer Luke Saljian
(BUS) shows a blue emergency phone to Rebecca Adams (PSY) as part of CSO training.
Cal Poly has more than 40 blue emergency
phones located throughout campus that connect directly to the University Police Department dispatch center.
In response to significant events, an incident command team would deal directly with the
event, mobilizing other law enforcement agencies as needed. In addition, an Emergency
Operations Center could be activated on campus to provide additional resources to the incident command team. The personnel who would staff this center receive special training and
conduct regular drills throughout the year.
All UPD officers are specially equipped and trained to respond to active-shooter incidents
(i.e., when an armed person has used deadly force on others and continues to do so with
unrestricted access to other potential victims).
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SAFETY AND COMMUTER SERVICES
What channels exist to communicate emergency information to the campus community?
Some alternatives are:
The university’s communication channels include:
• Emergency text messaging service for registered students and staff
• A “Big Voice” public address system
• Handheld and vehicle-based PA systems
• Broadcast messages to calpoly.edu e-mail accounts
• Building coordinators in each facility who notify and direct individuals to safety
• Signs and barricades
• Web and Cal Poly portal announcements and an emergency Web site that automatically
activates should the campus network fail
• 805-756-NEWS, a recorded news and information message service
• AM 1610, an Emergency Radio Station, heard throughout most of San Luis Obispo
• Local news releases
Bicycles: Biking is an easy commute from any neighborhood in San Luis Obispo. Convenient
bike racks and storage lockers are located throughout campus.
The university is continually investigating other options for providing effective emergency
notifications.
Crime statistics are posted at: www.police.calpoly.edu.
How can my student register for text message notification?
Students may sign up for Cal Poly’s text message notification service through the “Main”
tab on the Cal Poly portal by following the link “Emergency Notification System.”
The service enables university officials to send text messages to students, faculty and staff
in the event of a campus emergency or a situation affecting the campus community.
Instant alerts are sent directly to registered subscribers’ e-mail accounts and mobile phones
via SMS text messages. Subscribers can also receive alerts via RSS, wireless PDA, My
Yahoo, My AOL, and personalized iGoogle home pages.
Escort Vans: A free shuttle service provided by the University Police Department is available
from designated campus pick-up points to destinations within a half mile of campus Sunday
through Thursday between dusk and midnight.
Late Night Shuttles: Beach Cities Cab provides rides home Thursdays through Saturday
from 9 p.m. to 2 a.m. from downtown for a fee.
Bus Service: SLO Transit makes frequent stops throughout campus and the city and is free
to Cal Poly students. Regional Transit Authority (RTA) provides connections to outlying cities
for a fee. See: www.rideshare.org.
How can my student get transportation home from college?
Students may search for or offer rides home via an online classifieds page sponsored by
Associated Students Inc. See: www.asi.calpoly.edu/classifieds.
Amtrak buses serve campus to and from the San Luis Obispo train station. Amtrak also
offers a student discount. See: www.amtrakcalifornia.com.
Ride-On Transportation offers shuttle service to the San Luis Obispo Airport and to the
Greyhound and Amtrak stations.
How do parents and visitors purchase campus parking permits?
Parking permits are required Monday through Thursday, 7 a.m. to 10 p.m. and on Fridays
from 7 a.m. to 5 p.m. General use parking permits can be purchased at the Grand Avenue
Visitors’ Center or at campus permit dispensers.
There are no fees for enrolling in the service, however, individual cell-carriers may charge
for text messages received. Student MUST REGISTER and keep their contact information
up-to-date to benefit from this service.
COMMUTER AND ACCESS SERVICES
Commuter and Access Services is a program coordinated by the University Police Department which assists students in finding and using alternative forms of transportation.
Does my student need a car at Cal Poly?
It is not necessary for students to have a car on campus. They can walk, bike and use public transit to access all areas of San Luis Obispo and the surrounding communities.
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SUPPORTING CAL POLY
ALUMNI SERVICES
The Cal Poly Alumni Association (CPAA) strives to engage, serve and foster lifelong connections between alumni and the university. It also offers a New Student Directory, sponsors
Homecoming Weekend, assists the Poly Reps ambassador organization, and provides special
activities for graduating seniors.
Photograph courtesy of Alumni Relations
What does a Cal Poly Alumni Association membership provide?
Everett Chandler (Faculty Emeritus) and wife, Arlene Chandler (ED ‘63) enjoy the annual
Mustang Tailgate BBQ and Cal Poly Alumni Association Wine Tasting events during Homecoming weekend. The Chandlers are loyal Mustang fans and longtime Cal Poly supporters.
GIVING TO CAL POLY
Members receive invitations to social and networking events in their local area and enjoy
special university privileges, access to professional development opportunities, personal
rewards, and financial benefits.
Among their many financial benefits, the CPAA offers short-term medical coverage designed
to assist new alumni during their transition from college to the workforce. For a complete list
of benefits, visit www.alumni.calpoly.edu and select “Membership.”
How can my graduating senior become a member of the Alumni Association?
GRAD PACKS
Each spring and fall prior to commencement, the CPAA offers “Grad Packs” to graduating
seniors. Grad Packs include a one-year Alumni Association membership and an exclusive
class gift priced at a special rate. Grad Packs make great gifts and are available by contacting the Alumni Relations office.
How can my student stay connected with Cal Poly after graduation?
GOLD PROGRAM
Take a look around the Cal Poly campus and see for yourself why we are the No. 1 choice
for so many college-bound students. You will notice several new facilities with modern classrooms and well-equipped laboratories, and more under construction. These new facilities
will allow students to conduct state-of-the-art research, gain hands-on experience, and solve
real-world problems.
Talk to your students and you will find that their professors and campus staff are available
and accessible. They are advisors and friends who listen and care about your student’s future.
Many of our facilities, scholarships and programs are made possible with generous support
from Cal Poly parents. Tuition covers less than 25 percent of the cost of a Cal Poly education, and private support helps to ensure that our learn-by-doing programs continue to meet
the evolving needs of our students.
The Cal Poly Alumni Association offers a GOLD (Graduates of the Last Decade) program
which provides ways for young alumni to stay connected to the university and network with
other Cal Poly alumni online and at local chapter and university events.
E-MAIL FORWARDING
All alumni are eligible to receive a custom Cal Poly e-mail forwarding address—name@
alumni.calpoly.edu.
POLYLINK
PolyLink, Cal Poly’s secure online community, allows alumni to stay in touch and network
with each other on a private, free Web site. Alumni are able to set up personal profiles
with full control over the information displayed to other alums, post pictures, form interest
groups, and read the latest news from their college and clubs.
When you receive a letter from the Parent Fund office or a call from a Cal Poly student,
we encourage you to consider supporting the university with a gift to the Cal Poly Parent
Fund. To help support your student’s experience at Cal Poly, please call 805-756-6448 or
visit www.giving.calpoly.edu. Thank you in advance for your generosity.
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DIRECTORY OF SERVICES
This section includes contact information for frequently accessed Cal Poly offices. For a
comprehensive list of campus resources, visit the Cal Poly Web site at www.calpoly.edu.
Once there, click on “Directories” next to the search box.
STUDENT RECORDS AND FINANCES
Admissions and Recruitment
Phone: 805-756-2311
Web site: www.ess.calpoly.edu/_admiss
Evaluations Office
Phone: 805-756-2396
Web site: www.ess.calpoly.edu/_records
Academic Records
(Calendars and registration)
Phone: 805-756-2531
Web site: www.ess.calpoly.edu/_records
Financial Aid Office
Phone: 805-756-2927
Web site: www.ess.calpoly.edu/_finaid
FAFSA on the Web: www.fafsa.ed.gov
Cashier’s Office
Phone: 805-756-2256
Send fees to:
Cal Poly University Cashier
Building 1, Room 131E
San Luis Obispo, CA 93407-0501
Student Accounts
Phone: 805-756-1428
Web site: www.afd.calpoly.edu/Student_
Accounts/default.htm
ACADEMIC RESOURCES
Cal Poly Advising Web site:
www.advising.calpoly.edu
College of Agriculture, Food and
Environmental Sciences
Dean’s Office 805-756-2161
(For advising, contact the student’s major
department office)
Web site: www.cafes.calpoly.edu/advising
College of Architecture and
Environmental Design
Dean’s Office: 805-756-1311
Advising: 805-756-1325
Web site: www.caed.calpoly.edu
Orfalea College of Business
Dean’s Office: 805-756-2705
Advising: 805-756-2601
Web site: www.cob.calpoly.edu
College of Education
Dean’s Office: 805-756-5144
Phone: 805-756-2126
Web site: www.coe.calpoly.edu
College of Engineering
Dean’s Office: 805-756-2131
Advising: 805-756-1461
Web site: www.ceng.calpoly.edu
College of Liberal Arts
Dean’s Office: 805-756-2706
Advising: 805-756-6200
Web site: www.cla.calpoly.edu/cla
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College of Science and Mathematics
Dean’s Office: 805-756-2226
Advising: 805-756-2615
Web site: www.cosam.calpoly.edu
International Education and Programs
Phone: 805-756-1477
Web site: http://www.iep.calpoly.edu
PREFACE Program
Phone: 805-756-1380
Web site: www.preface.calpoly.edu
Robert E. Kennedy Library
Phone: 805-756-2649
Web site: www.lib.calpoly.edu
University Writing Lab
Phone: 805-756-6032
Web site: www.calpoly.edu/~wrtskils/writlab
Writing Skills Program
Phone: 805-756-2067
Web site: www.writingskills.calpoly.ed
STUDENT AFFAIRS
Associated Students Inc.
Phone: 805-756-1281
Web site: www.asi.calpoly.edu
Dean of Students
Phone: 805-756-0327
Web site: www.deanofstudents.calpoly.edu
Orfalea Family and ASI Children’s Center
Phone: 805-756-1267
Web site: www.asi.calpoly.edu/childrens_
center
Disability Resource Center
Voice or TTY: 805-756-1395
Web site: www.drc.calpoly.edu
Recreational Sports
Phone: 805-756-1366
Web site: www.asi.calpoly.edu/static/
get_active
Career Services
Phone: 805-756-2501
Web site: www.careerservices.calpoly.edu
Counseling Services
Phone: 805-756-2511
Web site: www.hcs.calpoly.edu/counseling
Health Services
Phone: 805-756-1211
Web site: www.hcs.calpoly.edu
Office of Student Rights
and Responsibilities
Phone: 805-756-2794
Web site: www.osrr.calpoly.edu
Parent Program
Phone: 805-756-6700
Web site: www.parent.calpoly.edu
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DIRECTORY OF SERVICES
Student Affairs, continued...
Student Academic Services
Phone: 805-756-2301
Web site: www.sas.calpoly.edu
Academic Skills Center
Phone: 805-756-1256
Educational Opportunity Program
Phone: 805-756-2301
Supplemental Workshops
Phone: 805-756-2301
Outreach and Retention
Phone: 805-756-6774
Student Support Services
Phone: 805-756-1395
Student Life and Leadership
Phone: 805-756-2476
Web site: www.studentlife.calpoly.edu
Clubs and Organizations
Phone: 805-756-5807
Web site: www.asi.calpoly.edu/static/
join_club
Greek Life
Phone: 805-756-2476
Web site: www.greeklife.calpoly.edu
Multicultural Center
Phone: 805-756-1405
Web site: www.multicultural.calpoly.edu
Open House
Phone: 805-756-7576
Web site: www.orientation.calpoly.edu/
openhouse
Student Orientation, Advising Resources
Phone: 805-756-2233
Web site: www.studentlife.calpoly.edu/
ori/soar
The Community CENTER
Phone: 805-756-5834
Web site: www.studentlife.calpoly.edu/csv
Week of Welcome
Phone: 805-756-2487
Web site: www.orientation.calpoly.edu/
ori/wow
Women’s Center
Phone: 805-756-2600
Web site: www.womensprograms.
calpoly.edu
University Housing
Web site: www.housing.calpoly.edu
Housing Administration
Phone: 805-756-1226
Housing and Business Services
Phone: 805-756-1587
Residential Life and Education
Phone: 805-756-5690
RESNET Computing
Phone: 805-756-5600
Cal Poly Corporation Services
El Corral Bookstore
Phone: 805-756-5322
Toll free: 1-800-367-0771
Web site: www.elcorralbookstore.com
Campus Dining
Phone: 805-756-1175
Web site: www.calpolycorporation.org/campusdining
Campus Express Club
Phone: 805-756-5939
Web site: www.calpolycorporation.org/express
Poly Plant Shop
Phone: 805-756-1106
Web site: www.polyplantshop.com
Safety and Transportation
University Police
Emergency from a campus phone: 911
Web site: www.police.calpoly.edu
University Police and Escort Van Services
Phone: 805-756-2281
Parking Services
Phone: 805-756-6654
Commuter Services
Phone: 805-756-6680
Risk Management
Phone: 805-756-6755
Web site: www.afd.calpoly.edu/risk
24-hour emergencies: 805-756-9911
Safe Ride Home
Phone: 805-756-3616
Bus Services
Phone: 805-541-BUSS
Web site: www.rideshare.org
Crime Prevention and
Community Relations
Phone: 805-756-2323
San Luis Obispo Police Department
Emergencies from a land line: 911
(911 from a cell phone connects to the
California Highway Patrol)
Non-emergencies: 805-781-7317
Neighborhood Services: 805-781-7186
Web site: www.slocity.org/police
Pride Center
Phone: 805-756-7733
Web site: www.pride.calpoly.edu
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DIRECTORY OF SERVICES
ALTHETICS, ADVANCEMENT AND ALUMNI RELATIONS
Cal Poly Athletics
Phone: 1-866-GO STANGS or
805-756-5806
Web site: www.gopoly.com
Alumni Relations
Phone: 805-756-2586
Web site: www.alumni.calpoly.edu
University Advancement
Web site: www.giving.calpoly.edu
Cal Poly Fund
Phone: 805-756-6448
Planned Giving and Endowments
Phone: 805-756-7125
VISITORS’ SERVICES
Campus Tours
Web site: www.ess.calpoly.edu/_admiss/visit/
index.htm
Information Desk and the University Union
Phone: 805-756-1154
Web site: www.asi.calpoly.edu
Local Hotel and Restaurant Listings
Phone: 805-781-2777
Web site: www.visitslo.com
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Tickets to Campus/Community Events
ASI Ticket Office
Phone: 805-756-5806
Performing Arts Center (PAC)
Ticket Office
Phone: 805-756-2787
Web site: www.pacslo.org
Visitors’ Center (Grand Avenue Kiosk)
Phone: 805-756-6699