QUICK S TA RT G U I DE
CONTENTS
3
Getting Started
4 Requesting your course
5 How do your students purchase Norton Smartwork access?
6 Getting students enrolled in your course
7 To join your course, your students will need your course enrollment key
8 Correctly set your time zone to ensure your assignment due dates are accurate
9 First day of class resources
10 Training and Support
11 Emedia specialists
12 The Norton help desk
13
Eleven Tips for Starting with Norton Smartwork
14 Tip 1: “Turn editing on”
15 Tip 2: Prebuilt assignments
16 Tip 3: Editing an existing assignment
17 Tip 4: Creating a new assignment
18 Tip 5: The activity editor
19 Tip 6: Norton Smartwork prebuilt grading policies
20 Tip 7: Creating a custom grading policy
21 Tip 8: The question library
22 Tip 9: Extending due dates/resetting students attempts
23 Tip 10: Gradebook basics
24 Tip 11: Editing questions
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G E T T ING STARTED
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GETTING STARTED
Requesting your course
wwnorton.com/nsw/setup
Need to request your course? Watch this video.
Want detailed written instructions? Click the handout below.
1234
Course Request
WWNORTON.COM/NSW/SETUP
1. Visit WWNORTON.COM/NSW/SETUP and choose your book.
2. Sign-in using your existing Norton account. Don’t have an account? Click the CREATE
link to create a new account.
3. Define your course by providing a course name, estimated enrollment, and other
important course information.
4. After confirming your course details, add the title to your Norton account.
5. Build your course:
New Norton Users: If you created a new account, click on the link in the confirmation
email from Norton so we can process your request for instructor access. Please allow up to
two business days.
When your request is approved, we’ll send you a confirmation email. Log-in to Norton
Smartwork at WWNORTON.COM/NSW and click ENTER to build your course.
Returning Norton Users: Just click ENTER to build your course.
6. Building your course should take less than an hour. When your course is ready, we’ll send
you a confirmation email. Sign-in at WWNORTON.COM/NSW and click ENTER to access your
course. Need more help? Watch the how-to video at wwnorton.com/nsw/instructorvideos.
W. W. Norton & Company, Inc. • Independent and Employee-owned
wwnorton.com/college • Contact your local Norton representative at wwnorton.com/college/contact
4 WWNORTON.COM/NSW
GETTING STARTED
How do your students
purchase Norton
Smartwork access?
All new print textbooks include an access code
bound into the front cover.
Students can purchase access to Norton
Smartwork in three ways:
1. Every new copy of a Norton textbook
supported by Norton Smartwork includes a
Norton Smartwork access code.
ABCD-1234
2. Norton Smartwork access codes can be
stocked stand-alone in bookstores at your
request.
Norton Smartwork access automatically
includes an integrated ebook.
3. Students can purchase access online at
wwnorton.com/nsw/buy.
d
Tip: For students on financial aid, ask the
bookstore to stock Norton Smartwork access
codes. Ask your local Norton rep for the correct ISBN.
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GETTING STARTED
Getting students
enrolled in your course
Watch this video on Norton Smartwork
student registration.
Pass out these detailed instructions to
students.
Click the handout below.
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Student Registration
MY ENROLLMENT KEY IS:
Note: If registering using an access code included with your textbook, follow the steps below. If you
bought Norton Smartwork access online, just sign-in at wwnorton.com/nsw, click on the link in the
confirmation email from Norton, and enter your course enrollment key.
1. Visit wwnorton.com/nsw/enroll.
2. Choose your textbook.
3. Choose your school, instructor, and course section and then click “Save and Continue.”
4. If you already have a Norton
account, sign in using your email
address and password. If not, click
the “Create” link to create a new
account and fill out all fields.
5. If you have a Norton Smartwork
access code, enter it now. If not,
enroll in Norton Smartwork by
selecting two week trial access.
You can buy access at any time
once you enter your course.
6. We’ll send you a confirmation email. When you click on the link in the confirmation email,
you’ll be directed back to your Norton account. Click ENTER to access Norton Smartwork.
7. To join your instructor’s course, enter the enrollment key provided by your instructor in the
ENROLL ME field on the right side of the page.
Having problems? Watch how-to videos at wwnorton.com/nsw or visit the Norton help desk: wwnpag.es/NSWHELP.
W. W. Norton & Company, Inc. • Independent and Employee-owned
wwnorton.com/college • Contact your local Norton representative at wwnorton.com/college/contact
6 WWNORTON.COM/NSW
GETTING STARTED
To join your course, your
students will need your
course enrollment key
When you enter your course, you’ll find your
enrollment key on the course homepage.
Your enrollment key is the thirteen-digit
number circled above. Students will need to
enter this number (dashes included) at the end
of the enrollment process to join your course.
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GETTING STARTED
Correctly set your time
zone to ensure your
assignment due dates
are accurate
Click on the Configure Course Timezone link in
the block of your course homepage.
Select your time zone and click the Save
Changes button.
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GETTING STARTED
First day of class
resources
Be sure to direct your class to the Student
Quickstart Guide.
First Day of Class PowerPoints
Walk students through student registration
with this slide deck.
S T U D E N T Q U IC K S TA RT G U ID E
Student registration handout
Distribute these registration instructions to
students and post online.
How-to videos Here are all the how-to videos.
Syllabus directions
Put these Norton Smartwork instructions in
your syllabus.
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Want to watch rather than read? Our how-to
videos will help you and your students get
started with Norton Smartwork.
T R A I N IN G AN D S UP P ORT
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TRAINING AND SUPPORT
Emedia specialists
Every Norton Smartwork adopter is assigned
an emedia specialist. Emedia specialists are:
Emedia specialists are available to:
22ensure
that Norton Smartwork course setup
goes smoothly
22lead
on-campus instructor training
22host
implementation and training webinars
22consult
experienced publishing professionals
knowledgeable technology trainers
and consultants
in close contact with Norton Smartwork
developers, help desk professionals, and other
members of the Norton Smartwork team
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on Norton Smartwork best practices
To be put in touch with your emedia
specialist, please contact your local
Norton representative.
TRAINING AND SUPPORT
The Norton help desk
wwnpag.es/nswhelp
Through the help desk, Norton
Smartwork users can:
22submit
a Norton Smartwork help desk ticket
and expect a prompt reply
How to submit a help desk request:
1. Visit the help desk homepage at
wwnpag.es/nswhelp.
2. Browse the list of frequently asked questions.
3. If you still need help, click on “Submit a
Norton Smartwork Help support request” at
the top of the page.
22chat
with a member of the help desk staff
online
22browse
a list of Frequently Asked Questions
4. After you submit your request, you’ll
d
Tip: Hand out these tech support instructions or
post them online for your students.
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be given a tracking number to monitor the
progress of your request. You’ll also be given
the option of chatting with one of our help desk
staff members online.
ELEVEN TIPS FOR STARTING WITH
NORTON SMARTWORK
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ELEVEN TIPS
Tip 1: “Turn editing on”
Once you turn editing on, editing tools will
appear next to every chapter. The “Turn editing on” button at the top
right corner of the course homepage allows
instructors to make changes to Norton
Smartwork. Watch this video on course
homepage basics.
To add an assignment to a chapter, click the
(plus sign) next to the chapter you want to
edit.
An edit button will appear next to every
assignment.
To edit the
assignment, click
Edit settings from the
drop-down menu. To
make the assignment
visible or hide the
assignment from
students, click Show
or Hide from the
drop-down menu.
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ELEVEN TIPS
Tip 2: Prebuilt
assignments
To make a prebuilt assignment available to
students:
Every Norton Smartwork course comes with
prebuilt assignments created by Norton
Smartwork authors. 2. Across from the prebuilt assignment you’d
like to use, click the edit link and then click
Show from the drop-down menu.
These assignments are fully customizable,
but they can also be made available as-is to
students with just two clicks.
3. Want to check to make sure students can
see the assignment? Click the Switch role to
button in the administration block of your
course homepage and choose Student.
Prebuilt assignments in the Principles of
Economics Norton Smartwork course.
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1. Turn editing on.
ELEVEN TIPS
Tip 3: Editing an
exisiting assignment
Watch this video on editing assignments.
1. From the course homepage, turn editing on.
2. Across from the prebuilt assignment you’d
like to edit, click the edit link and then click Edit
settings from the drop-down menu.
3. You’ll be redirected to the activity editor to
set a due date and a grading policy. See Tip 5
for more information.
4. For instructions on editing problems within
prebuilt assignments, see Tip 11.
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ELEVEN TIPS
Tip 4: Creating a
new assignment
Watch this video on creating new
assignments.
1. From the course homepage, turn editing on.
Next to the chapter in which you’d like to add
the assignment, click on the (plus sign)
symbol to the right of the chapter title.
2. In the menu that appears, click on Norton
Smartwork under External Tools.
3. You’ll then be redirected to the activity editor
(see Tip 5).
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GETTINGTIPS
STARTED
ELEVEN
Tip 5: The activity editor
Set your grading policy and due dates from the activity editor.
Use the activity policy drop-down
to set your grading policies.
Set your due
dates here.
Click Save and
display to move
to the question
library and pick
your questions. See
Tip 8 for question
library basics.
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ELEVEN TIPS
Tip 6: Norton
Smartwork prebuilt
grading policies
Norton Smartwork comes with two prebuilt
grading polices: Homework and Quiz.
To use one of the prebuilt grading policies,
select the desired policy from the Activity
Policy drop-down of the activity editor.
Homework vs. Quiz prebuilt grading policies
Homework:
22unlimited
number of attempts at each
question
22no
penalties for incorrect answers
22full
feedback and hints
Quiz:
22one
22no
attempt at each question
feedback and hints
22one
attempt on the assignment as a whole,
which counts as students’ final grade
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ELEVEN TIPS
Tip 7: Creating a
custom grading policy
Want more grading control? Create a Norton
Smartwork custom grading policy.
Watch this video on creating grading policies.
1. Click the “Create a new policy” link from the
activity editor.
2. Choose your policy template (Homework or
Quiz) and give your grading policy a name.
3. Important considerations:
22Change
the penalty settings if you’d like to
discourage guessing and penalize students
for incorrect answers.
22Change
the assignment-level settings if
you’d like to change the number of attempts
students are allowed at a given assignment.
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ELEVEN TIPS
Tip 8: The question library
Add or remove questions from new or existing assignments in the question library. Use the advanced filtering
tools at the top of the page to
filter questions in the question
library.
To add a question to your
activity, click the (plus sign)
button next to the question
or drag the question into the
“Questions in activity” box.
Instructors can preview their
assignment in student view by
clicking on the Preview activity
button.
When you click on a question
title, a preview of the question
loads at the bottom of the page.
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ELEVEN TIPS
Tip 9: Extending due
dates/resetting student
attempts
22To
extend a due date or reset an assignment,
click on User policy exceptions.
22To
edit a custom grading policy, click on
View or edit policies.
Extending due dates and resetting student
attempts are done from the My Norton
Smartwork block of the course homepage.
Watch this video on extending due dates and
resetting student attempts.
d
Tip: When you click on either User policy
exceptions or View or edit policies, a pop-up
window should appear. If it doesn’t, be sure that your
browser settings allow pop-ups.
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ELEVEN TIPS
Tip 10: Gradebook basics
To access the gradebook, click on grades within the administration block of your course homepage.
To access additional gradebook
tools for an individual student,
click on the row widget.
To edit a grade, just click on
it, make the change, and click
return.
Use the column widget
to access class-wide
performance reports on an
individual assignment.
Click on the magnifying glass
next to a student’s score to
see all of the student’s work
on that assignment.
d
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Tip: Watch this how-to video
on gradebook basics.
ELEVEN TIPS
Tip 11: Editing questions
Want more control over Norton Smartwork
questions?
To edit an existing question:
1. Highlight the question in the question library
by clicking on it.
Watch this how-to video on editing questions.
2. Scroll down to the question preview window
to copy the question.
and click
3. Find your copied question in the question
library.
4. Highlight your copied question by clicking
on it, then scroll down to the question
.
preview window, and click
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