Sound Solutions On Hold
Message-On-Hold Production Script
(Copyright 2009)
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offering up to six minutes and 700 words.
Company
Music:
Pediatric Associates of Jacksonville
Voice: Marie
Date: 8/17/2009
Word Count: 474
THANK YOU FOR CALLING PEDIATRIC ASSOCIATES OF JACKSONVILLE. FOR
YOUR CONVENIENCE WE HAVE TWO LOCATIONS TO SERVE YOU: 8011 MERRILL
ROAD, SUITE 4 IN JACKSONVILLE, AND 2 FAIRFIELD BOULEVARD, SUITE 11 IN
PONTE VEDRA BEACH. OUR FACILITIES PROVIDE PRIMARY PEDIATRIC CARE FOR
INFANTS, CHILDREN AND TEENS, MONDAY THRU FRIDAY, SATURDAYS 9:00 AM
UNTIL 11.30 AM, SUNDAYS AND HOLIDAYS AS NEEDED. ALL OF OUR PHYSICIANS
ARE BOARD CERTIFIED IN PEDIATRIC MEDICINE. WE APOLOGIZE FOR THIS
BRIEF DELAY. A STAFF MEMBER WILL BE WITH YOU IN JUST A MOMENT.
PEDIATRIC ASSOCIATES OF JACKSONVILLE, P.A. PARTICIPATES IN SEVERAL
MANAGE CARE PLANS AND WE ALSO SEE PATIENTS WITH TRADITIONAL
INSURANCE. MANY PLANS REQUIRE A CO-PAYMENT AT THE TIME OF YOUR
VISIT. TO MAKE THIS AS EASY AS POSSIBLE FOR YOU, WE ACCEPT CASH, DEBIT
CARDS AND MOST MAJOR CREDIT CARDS AT OUR OFFICES. BE CERTAIN WE
HAVE BEEN SELECTEDASYOURCHI
LD’
SPRIMARY CARE PROVIDER BEFORE
YOUR VISIT. PLEASE CHECK WITH YOUR INSURANCE COMPANY SO YOU CAN
RECEIVE COMPLETE BENEFITS FROM YOUR COVERAGE.
PLEASE JOIN THE STAFF OF PEDIATRIC ASSOCIATES IN WELCOMING DR.
MICHELLE WILLIAMS TO OUR PRACTICE.
FLU SEASON IS APPROACHING AGAIN, AND WE ARE HAPPY TO LET YOU KNOW
THAT WE HAVE SOME OF OUR VACCINES ALREADY AVAILABLE. THE AMERICAN
ACADEMY OF PEDIATRICS NOW RECOMMENDS THAT ALL CHILDREN OVER THE
AGE OF 6 MONTHS RECEIVE THE VACCINE EACH YEAR. THERE IS AN EFFECTIVE
NASAL SPRAY FORM FOR MOST CHILDREN OVER THE AGE OF TWO YEARS OLD
WITH A FEW EXCEPTIONS. YOU CAN REQUEST THE VACCINE WHILE HERE WITH
YOUR CHILD FOR THEIR CHECK UP OR YOU CAN CALL FOR AN APPOINTMENT.
AS THE NEW SCHOOL YEAR GETS UNDER WAY AND ACTIVITIES START TO BACK
UP AGAIN, WE WOULD LIKE TO REMIND YOU THAT YOUR CHILD WILL BENEFIT
NOT ONLY FROM THEIR ACTIVITIES BUT ALSO FROM TIME AT HOME WITH THE
FAMILY. REGULAR SLEEP SCHEDULES, CHORES AND HOME RESPONSIBILITIES,
PLAY TIME AND FAMILY MEALS ALL HELP TO CONTRIBUTE TO THE
PSYCHOLOGICAL WELL-BEING AND STABILITY OF YOUR CHILDREN.
DURING THE FALL AND WINTER, HEALTHY CHILDREN CAN DEVELOP AN
AVERAGE OF SIX TO EIGHT COLDS. CHILDREN UNDER TWO OR THOSE IN DAY
CARE USUALLY GET MORE. COLD VIRUSES ARE SPREAD BY HAND CONTACT,
COUGHING AND SNEEZING, NOT BE COLD AIR DRAFTS, SO AVOID UNDUE
EXPOSURE OF BABIES TO PEOPLE WITH COLDS. HAND WASHING IS A VERY
IMPORTANT FACTOR IN REDUCING THE SPREAD OF VIRUSES THAT CAUSE
COLDS.
A COLD IS A VIRAL INFECTION OF THE NOSE AND THROAT WHICH CAN CAUSE A
CLEAR YELLOW-GREEN RUNNY NOSE AND COUGH LASTING UP TO TEN DAYS.
FEVER CAN OCCUR WITH A COLD, BUT USUALLY LASTS ONLY TWO TO THREE
DAYS. IF YOUR CHILD HAS A PERSISTENT FEVER FOR GREATER THAN THREE
DAYS, RUNNY NOSE FOR MORE THAN TENS DAYS, THICK DRAINAGE FROM EYES,
EARACHE, OR DIFFICULTY BREATHING, PLEASE CALL OUR OFFICE
IMMEDIATELY.
Company Tenafly Pediatrics
Music: Elegance
Voice: Bobbin
Date: 8/27/2009
Word Count: 439
AT THIS TIME IT IS IMPOSSIBLE TO PREDICT WHAT IS GOING TO HAPPEN WITH
SWINE FLU, BUT ONE THING IS CLEAR –PANIC, FEAR AND ANY KIND OF
OVERREACTI
ONI
SN’
TGOING TO BE HELPFUL. SO WHAT SHOULD YOU DO? YOU
CAN TRY TO AVOID THE SWINE FLU BY ENCOURAGING YOUR CHILDREN TO
WASH THEIR HANDS OFTEN, TELL THEM TO AVOID TOUCHING THEIR EYES, NOSE
AND MOUTH, AND OBVIOUSLY AVOID PEOPLE WHO ARE SICK. IF YOUR CHILD
EXHIBITS FLU SYMPTOMS SUCH AS A HIGH FEVER, MUSCLE ACHES AND PAINS,
WEAKNESS AND TIREDNESS, HEADACHE, DRY COUGH, SORE THROAT, STUFFY
OR RUNNY NOSE, NAUSEA, VOMITING OR DIARRHEA PLEASE CALL OUR OFFICE
FOR AN APPOINTMENT OR FURTHER ADVICE. ALSO, ALWAYS KEEP SICK
CHILDREN AWAY FROM OTHER PEOPLE UNTIL THEY HAVE RECOVERED FROM
THEIR ILLNESS.
YOURCHI
LD’
SHEALTHIS PRECIOUS, AND THAT’
SWHYWELL-CHILD VISITS ARE
SO IMPORTANT. WE USE THESE VISITS TO MONITOR GROWTH AND
DEVELOPMENT, KEEP IMMUNIZATIONS UP TO DATE, AND SCREEN FOR A WIDE
VARIETY OF MEDICAL PROBLEMS. AT TENAFLY PEDIATRICS, WE RECOMMEND
WELL-CHILD VISITS BETWEEN BIRTH AND AGE THREE. AFTER, AGE THREE,
YOUR CHILD SHOULD BE EXAMINED ONCE A YEAR. WE APPRECIATE YOUR
COOPERATION IN KEEPING YOUR CHILD ON A REGULAR SCHEDULE FOR
PREVENTIVE CARE. IF YOU THINK THAT YOUR CHILD MAY BE DUE FOR A WELLCHILD VISIT, LET US KNOW WHEN WE RETURN TO THE LINE.
IS IT A COLD OR THE FLU? THE SYMPTOMS OF THE FLU, GENERALLY, MAKE A
CHILD FEEL WORSE THAN SYMPTOMS ASSOCIATED WITH THE COMMON COLD.
HOWEVER, SOMETIMES IT IS NOT EASY TO TELL THE DIFFERENCE. HERE IS A
SIMPLE GUIDE FOR SYMPTOMS OF THE FLU: THE ONSET OF THE FLU USUALLY
SUDDEN AND YOUR CHILD MAY HAVE A HIGH FEVER. YOUR CHILD MAY
EXPERIENCE A DRY COUGH ACCOMPANIED BY A SORE THROAT AND MAY FEEL
ACHY ALL OVER. CHILDREN WHO HAVE THE FLU MAY EXPERIENCE LOSS OF
APPETITE, SEVERE EXHAUSTION AND CHILLS. IF YOU SUSPECT THAT YOUR
CHILD MIGHT HAVE THE FLUCALLYOURCHI
LD’
S DOCTOR.
IF YOU ARE CALLING WITH BILLING QUESTIONS, FEEL FREE TO CALL OUR
BILLING INQUIRY LINE AT 201-541-9104. YOU WILL BE CONNECTED DIRECTLY
WITH SOMEONE WHO CAN GIVE YOU ANSWERS, WITHOUT HAVING TO WAIT.
ONCE AGAIN, THAT NUMBER IS 201-541-9104. THANKS FOR CALLI
NG;WE’
LLBE
BACK IN JUST A MOMENT.
IN ORDER TO SCHEDULE PATIENTS WHO ARE ILL EFFICIENTLY AS POSSIBLE, WE
ASK THAT IF YOU ARE CALLING TO SCHEUDLE A CHECK-UP, THAT YOU DO SO
AFTER 10:00 AM. THIS WILL FREE-UP OUR LINES SO THAT ILL PATIENTS CAN GET
THROUGH AND BE SCHEDULED. WE APPRECIATE YOUR COOPERATION.
AT TENAFLY, WE UNDERSTAND HOW VALUABLE YOUR TIME IS AND DO OUR
VERY BEST TO KEEP THINGS MOVING SMOOTHLY ONCE YOU ARRIVE IN OUR
OFFICE. OCCASIONALLY, WE FIND OURSELVES WITH A CHILD WHO HAS BEEN
SERIOUSLY INJURED OR WHO IS VERY ILL, AND WE MUST DEVOTE OUR FULL
ATTENTION TO THIS CHILD. YOU SHOULD HAVE CONFIDENCE THAT WE WOULD
DO THE SAME FOR YOUR CHILD. IN THE MEANTIME, WE APPRECIATE YOUR
PATIENCE WHEN THESE SITUATIONS DO OCCUR.
Company
Music:
PEDIATRIC ASSOCIATES OF FLORIDA
Voice:
Date: 8/27/09
Word Count
386
MANY OF YOU HAVE QUESTIONS WITH REGARDS TO FLU SEASON AND
ESPECIALLY THE SWINE FLU. WITH UPDATES ALWAYS CHANGING, WE HAVE
SET UP A FLU SECTION ON THE HOMEPAGE OF OUR WEBSITE AT
PEDI
ATRI
CASSOCI
ATES.
COM FORYOUTOCHECKASOFTENASYOU’
DLI
KEFOR
THE MOST CURRENT INFORMATION WE HAVE ON FLU PREVENTION,
TREATMENT, VACCINES AND UP TO THE MINUTE NEWS FROM THE CENTERS FOR
DISEASE CONTROL.
WE ALSO INVITE YOU TO FOLLOW US FOR IMPORTANT ALERTS AND BREAKING
NEWS ON TWITTER @PAUPDATES (P.A. UPDATES). WE WILL USE THIS NEW
TWITTER ACCOUNT TO SEND OUT ONLY IMPORTANT ALERTS AS WE MOVE INTO
FLU SEASON. WE ENCOURAGE ALL PARENTS TO SIGN UP NOW SO YOU CAN STAY
APPRISED OF ANY IMPORTANT URGENT NEWS THAT YOU NEED TO KNOW.
AT PEDIATRIC ASSOCIATES, WE WANT YOU TO KNOW THAT WE ARE A TOTAL
RESOURCE FOR HELPING YOU RAISE HEALTHY CHILDREN. WE OFFER A HOST OF
EXCITING AND COMPLIMENTARY CLASSES. PLEASE VISIT OUR WEBSITE FOR
DETAILS ON OUR ASTHMA SUPPORT CLASS, CAR SEAT SAFETY INSPECTIONS,
BASIC CPR & FIRST AID, NUTRITION. AND OUR PRENATAL CLASSES FOR
EXPECTANT PARENTS. WE HAVE NOW HAVE A SPECIAL CLASS FOR
EXPECTANT FATHERS CALLED DADDY CAN, TOO! PLEASE VISIT
PEDIATRICASSOCIATES.COM FOR LOCATIONS, DATE AND REGISTRATION
INFORMATION.
WHICH OFFICE DO YOU GO TO? BECOME A FAN OF YOUR OFFICE LOCATION ON
FACEBOOK. WE NOW HAVE FACEBOOK FAN PAGES SET UP FOR MOST OF OUR
OFFICES.
SINCE WE OPENED OUR DOORS MORE THAN 54 YEARS AGO, OUR FOCUS HAS
REMAINED ON PROVIDING OUR PATIENTS WITH THE MOST ACCESSIBLE
LOCATIONS, SERVICES AND CONVENIENCE. OUR OFFICES ALL HAVE ON-SITE
LABORATORIES AND MANY ALSO HAVE X-RAY SERVICES. WE ALSO OFFER FREE
WIRELESS INTERNET IN MOST OF OUR LOCATIONS.
AND BECAUSE YOUCAN’
TPREDI
CTWHENYOURCHI
LDI
SGOI
NGTOGETSI
CK,
WE NOW HAVE 7 LOCATIONS THAT PROVIDE AFTER HOUR SICK CARE 7 NIGHTS A
WEEK FOR ALL OUR PATIENTS. OUR OFFICES IN WESTON, PEMBROKE PINES,
SKYLAKE, CORAL SPRINGS, HOLLYWOOD, BOYNTON BEACH AND WEST PALM
BEACH ARE OPEN LATE FOR SICK CARE 7 DAYS A WEEK. PLEASE VISIT OUR
WEBSITE FOR DETAILS ON EXACT HOURS AND ADDRESSES. IN ADDITION, OUR
ST. LUCIE, MIAMI BEACH AND WEST KENDALL OFFICES ALSO OFFER EXTENDED
HOURS. AT PEDIATRIC ASSOCIATES, WE WANT YOU TO KNOW WE ARE HERE
WHEN YOU NEED US THE MOST.