536 CIB World Building Congress 2007 CIB2007-023 Living Building Concept for Adding Value in an Unpredictable Future Hennes de Ridder, Ruben Vrijhoef ABSTRACT The “living building” concept presented in this paper is a new approach to life cycle management of built services. The concept represents an adaptable approach that respects the fact that the function and circumstances of built services change faster than the building itself. This is in full contrast to the traditional building paradigm and current practice, which are based on a static approach to the performance of buildings. In traditional practice the demand is fixed at the start of a project and supply is only mobilised to meet the initially established requirements. This is demand driven supply often preventing innovation. The “living building” concept aims to involve all parties in the delivery and use of buildings to deal adequately with changing technology, changing regulations and changing demands throughout the entire life cycle of buildings. Basically the whole life cycle of a built object can be managed and optimised by quantifying and interconnecting the time dependent variables value, costs and price. Application of the “living building” concept potentially reduces risks and transaction costs substantially. In order to do so the concept must be the basis for life cycle contracts. When dealing with the changes of the building during the contract period, and prescribing the unit price per unit change. In short, the basic idea is to measure the value/price balance during life time in relation to the initial value/price balance offered by the supplier. Keywords: Best value, Dynamic Control, Life Cycle Value, Benefit Optimisation, Living Building Concept. CIB World Building Congress 2007 537 1. INTRODUCTION The development of buildings and constructions is mostly a “one shot” realisation and can be compared with prototype development for other industrial products. The big difference is the available budget for development. Since the prototype is not copied and subsequently sold in large numbers, the development budget is rather low and rarely exceeds 5% to 10% of the total costs for the prototype. In manufacturing, the quotient of development costs and the production cost of one single prototype is substantially higher, reaching at least 50 but sometimes exceeding 100. In the last two decades systems engineering (SE) has been introduced in the construction sector in order to control the complex design and construct of buildings and structures. The complete toolbox of SE, which originally was developed for the aerospace and automotive industries, has been copied for construction industry while neglecting the big difference in available budget for development. The first experiences point out that SE does not give added value where the costs are disproportional. Another important difference is the contractual setting in the construction industry where the application of SE should be conducted with both a demanding party as well as a supplying party. Hence not only cost plays an important role but also the price. For the building industry, which becomes more difficult in an increasing complex and complicated society, SE plays a central role in controlling projects. In this paper the principles of SE are translated into a practical set of concepts which allow for an industrial development of prototypes which can be used for client specific solutions. 2. CLIENT’S PERSPECTIVE ON BUILT VALUE AND BENEFIT The aim of construction is to produce an acceptable difference between the value at the one side against the costs of a built object at the other side. The difference is the total benefit. This benefit is for all involved parties. Value can be decomposed in three types of value: (1) Psychic value, which is strongly connected to aesthetics and luxury of buildings, (2) functional value which is connected to capacities of buildings and structures such as square meters floor surface, lifting capacity or pumping capacity, and (3) technical value which is connected to for instance climate, energy consumption, safety. Costs can also be decomposed in three cost components: (1) development costs consisting of design, engineering and construction costs, (2) operational costs and (3) maintenance costs for repair, inspection, replacement and protection (figure 1). 538 CIB World Building Congress 2007 costs value psychic value functional value technical value development costs of operation costs maintenance costs Figure 1: Value and cost aspects 3. PRESENT SITUATION IN CONSTRUCTION In the present approach in the construction industry the client will define a building for which the value is fixed and associated with a cost estimation. In most cases the building is developed by an advisor. The client wants to know what he will buy before entering the market with his demand. Disadvantages are well known. The client with, or without, help of his advisor is not able to define his wishes without knowing the possibilities, therefore the client often is disappointed when the building is submitted. Suppliers are also disappointed because they don’t have any opportunity to profile themselves with interesting products. There is only price competition as the value is fully fixed. More value is not rewarded and less value will be punished. The main effect of price competition is that suppliers hardly make profits. The only way to generate profits is to squeeze subcontractors, which affect the quality delivered. Perhaps the most important disadvantage of this situation is that suppliers don’t have possibilities to industrialise their products. They can’t specialise in order to capture an interesting part of the market. All this results in buildings that are more expensive than needed, and dissatisfying clients. Finally, the traditional way of working in construction, i.e. building a client-specific one-off prototype each project again, generates significant transactions costs and rework because suppliers have to build what is designed by others. 4. VALUE AND COSTS AS CHANGING VARIABLES The present situation in construction industry is not optimal. The main point is that the world in and around a built object is changing faster than the building itself. A list of influencing factors can be given, which are subject to changes. First of all the users with their wishes and requirements. Then the surroundings with the associated stakeholders. Further, the regulations for what should be established and what is allowed in buildings change continuously. Then, the technology is in a constant acceleration. Also the climate is changing with rainfall, winds and temperature. Last but not least the financial situations are changing continuously. The changing world makes that a client should be aware of changing circumstances and changing insights which ask for ‘living buildings’. Changes are regular CIB World Building Congress 2007 539 instead of exceptions and should be incorporated in the contracts between demanding and supplying parties. Nevertheless, an initiative for a construction or building project can be conditioned and limited in a first stage of a project. First of all the value should not be less than a certain minimum value. That defines the Design Program (Austin & Thomson 1999). The value is also limited by all types of boundary conditions, which together form a constraint. The difference between the minimum value and the actual value is limited by the boundary conditions which can be considered as a set of opportunities. Then, the costs should not exceed a certain maximum. That is the available budget. The initial estimation of the costs can be considered as a minimum. The reason is perception which in all cases leads to an underestimation of costs. The difference between the maximum costs and the minimum costs can be considered to be the “risk budget” (Figure 2). Moreover each project has is own strategic goal which normally is given in the ratio between value and total costs, which should always be more than 1. The main issue here is that value and costs are variables in time, set within a number of limitations but subject to the creativity and inventiveness of the designers. Boundary conditions Opportunities maximum costs (budget) benefit (t) Minimum value Risk budget value (t) costs (t) Minimum costst benefit > 0 benefit =η cos t Figure 2: Essence of delivering value in the built environment The basic goals, strategy, conditions and limitations of a project can also be shown in a graph indicating the area of interest if the development, and the possibilities and opportunities of a project (Figure 3). 540 CIB World Building Congress 2007 value curve cost value Boundary conditions Area of interest Minimum value Minimum costs costs Maximum costs Figure 3: Relation between value and costs 5. INCREASING BENEFIT BY DYNAMIC CONTROL As mentioned above, value as well as costs are variables in time to be controlled dynamically. In 2003 the concept of dynamic control was first introduced (De Ridder & Vrijhoef 2003). The essential mechanism of dynamic control is represented by two main strategies to respond to unexpected events (figure 4). The first option is the opportunity of creating more value against little more costs, increasing the benefit when compared to the initial benefit. The second option can be used when confronting a risk. In such a case a little less value should be accepted against a substantial reduction of costs. This option leads also to an increase of benefit. value costs value costs value costs Figure 4: Aim of dynamic control 6. COMPLICATING FACTOR: THE ROLE OF THE SUPPLIER Introducing the dynamic control reveals a significant difficulty for the construction industry. Since in every project the development process is outsourced to a supplying party the total benefit should be split into two parts: (1) the benefit for the demanding party and (2) the profit for the CIB World Building Congress 2007 541 supplying party. (Vogtlander 2001). An extra difficulty is that there is neither one demanding party nor one supplying party. There are many stakeholders playing their specific role and having their specific interests both at the demand side as well as at the supply side, both looking for benefit (figure 5). demanders benefit suppliers benefit value (t) costs (t) price (t) costs (t) Figure 5: Demand and supply The main condition for dynamic control is the dynamic coupling between the three variables value, price and costs. In fact, two complex and multidimensional transfer functions should be established between: (1) Value and price, and (2) Price and costs. An exploration of the dynamic relation between the value and the price leads to a set of system specifications representing the system with value on the one hand and the price on the other. From the system specifications the client is to get an idea of the value, whereas the system specifications give the client the opportunity to pay a price for the delivered system. An exploration of the dynamic coupling between price and costs leads to the system (object, building, structure) itself as a mean to indicate the different cost types and the risk involved with the different tasks to be performed. For suppliers the difference between price and costs equals the sum of risks and profit (figure 6). value (t) system specification price (t) system costs (t) Figure 6: Dynamic coupling of value, price and costs The coupling between system and costs is achieved by determining the costs of the elements plus the costs to aggregate them. This can be done at any aggregation level. By using transfer functions, the client is not only able to select competent suppliers who can offer an interesting value-price ratio, but also to control his project in a “dynamic way”, which results in a satisfactory value price ratio. 542 CIB World Building Congress 2007 7. INTRODUCING SYSTEMS APPROACH FOR DYNAMIC CONTROL With the introduction of dynamic control the problem arises how to control the process. In fact for dynamic control the system behaviour at the top level should be quantified in value, price and costs, whereas the work will be done at the lower scale levels. A smart decomposition of the system can be helpful to reduce complexity and to improve control. Two types of part systems play an important role (De Ridder 1994) (figure 7). The first type is a subsystem, which is defined as a subset of elements of the system with conservation of all original relations between all elements. The second type is an aspect system which is defined as a subset of the relations of the system including all elements of the system (In ’t Veld 1992). Relation Subsystem Figure 7: Subsystems and aspect systems Subsystems refer to “things” and can be formed such that interactions and communications are simplified. (Kickert 1979). The “nearly decomposition rule” of Simon (Simon 1969) leads to the formation of subsystems. The essence is that the behaviour of the considered subsystems on short term basis is determined by internal coherence, whereas the long term behaviour of the considered sub system is determined by external coherence between the subsystems. The consequence of the above rule in terms of decomposition is that relationships inside the subsystems are maximised and relationships outside the subsystems are minimised. Aspect systems refer to the issues or topics of a system and finally the behaviour of the system as a whole. It is clear that the costs at system level can be considered as aspect systems. For instance operational costs are a subset of the total lifecycle costs. It can be seen that a technical value as for instance “energy consumption” is also an aspect system. The same is true for a functional aspect such as pumping capacity for a pumping station. It becomes difficult for the “psychic value”. In most cases a reference building is used for aesthetic value or luxury level. When using aspect systems, value and costs can be controlled dynamically (figure 8). CIB World Building Congress 2007 543 costs value Aspect systems psychological value functional value development costs technical value operational costs maintenance costs Subsystems Elements Figure 8: Simplified control of subsystems and aspect systems 8. THE ROLE OF SUPPLIERS 8.1 STANDARDISATION AT HIGHER AGGREGATION LEVEL Suppliers are supposed to add value. This is only possible when they have full insight in the behaviour and the costs of their competitive offer. That means that they should sell only an aggregate of standard products belonging to product families and product modules, which result in a unique client specific solution. The development of product families is a result of market research and technical research. This is neither the case in the traditional situation nor in the DBFMO intermediate situation. The path towards a push market in the construction industry is shown in figure 9. Client specific solution Client specific solution Contract Level of standardisation Level of standardisation Supply driven solution Contract Contract Level of standardisation Elements, components Top-down Top-down Bottom-up Traditional DB(FMO) LBC ‘push market’ Figure 9: Path toward push market in construction A higher level of standardization will not only lead to better and cheaper solutions but also to significantly lower transaction costs when compared with the traditional situation. The difference is that the supplier will offer his own product, and possesses all related knowledge needed to supply the product. 544 CIB World Building Congress 2007 8.2 SELECTION OF SUPPLIERS Using the two “transfer functions” System and System specifications, the client is able to select the best supplier with the best offer. This precontractual procedure is very important for a good start of the project. It should be recognised that demander and supplier have a long relation during the development, construction and maintenance of the system. Using the basic relation between value, price and costs, the basic strategies of the players involved are shown in figure 10. Given the area of interest of the demander, spanned by his maximum price, minimum requirements and the value price ratio, the line C1-P1-V1 in figure 10 represents system 1 delivered by supplier 1, characterised by Value V1, Price P1 and Costs C1. The line C2-P2-V2 represents system 2 delivered by supplier 2. It is easy for the client to determine the best “value for money”. The supplier offering the system with the smallest Alpha should be the winner in the competition. The case with two suppliers in figure 10 shows clearly that both providers fulfil the basics requirements: V1 ≥ Vmin and V2 ≥ Vmin. price Demander’s strategy Suppliers’ strategies min. requirements Supplier 2 Supplier 1 max. price P1 P2 α2 α1 value V1 V2 C2 C1 costs Figure 10: Selection of suppliers 8.3 DYNAMIC CONTRACT The need for ‘living buildings’ requires a ‘dynamic contract’ in which the relation between value delivered and price to be paid is fixed. The output measurement will be coupled at the highest possible aggregation level with the price to be paid. The simplest relation between value delivered and price to be paid is a straight line connecting the initial Value Price proposal of the winning competitor with the origin. Hence any change in value can simply be quantified and paid for. However, the range and the impact of unforeseen changes must be limited. The boundaries of the changes are defined in the contract. In case changes appear to be too big, the changes will be dealt with by starting a new project, and an additional contract to accommodate these changes. CIB World Building Congress 2007 545 8.4 PRICE FORMING During the contractual period, the price forming has the same importance as the initial price. Dynamic price forming is a new phenomenon in the construction and building industry. In most cases clients are willing to accept changes to the price that influence the value delivered up to a guaranteed maximum price (Boukendour & Bah 2001). An exception is a pure commercial project in which the value equals the income generated by the system. In that case the difference between the value and costs can easily be measured in money and divided amongst the two involved parties. (figure 11). Price Pactual Pinit Value value actual value init. cost init. cost actual Costs Figure 11: Value vs price vs costs When value is also expressed in non-monetary dimensions, it is easy to use aspect systems for the price forming. The principle is rather simple. After the formation of the relevant aspect systems it is possible to establish the initial performance of the system associated with the initial price. When a change occurs, it is easy to establish the actual performance of the system using the same aspect systems. First the aspect systems are made dimensionless and can therefore be considered as vectors. When using dimensionless linear vectors, it is possible to add the different value dimensions in order to establish a dimensionless total value. Then the ratio of the actual performance and the initial performance can be used to establish the price (De Ridder 2002). Another way to arrange a coupling between the two variables value and costs is using scenarios. The client defines a few virtual and extreme scenarios with respect to psychic value, functional value and technical value which should virtually be realized 5 years after the start of the project. These scenarios are defined in two directions (minimum and maximum) with respect to the base case (figure 12). 546 CIB World Building Congress 2007 MAX Base case Base case MIN t MAX MAX Base case start t MIN MIN t scenario t end Psychic value start t scenario t t end start t scenario t end Technical value Functional value Figure 12: Minimum and maximum scenarios The suppliers are invited to make a price for each scenario, which is rather simple because the scenarios are well defined. The price of an actual change can easily be determined from the scenarios, based on the magnitude of the change and the time if its occurrence, related to the scenario (figure 13). Vmaximum V change Vadapted base case t scenario start t scenario t end Figure 13: Change to the scenario For the dynamic control of psychic value it is difficult to make price arrangements with a direct coupling between value and price. Psychic value is hardly to measure. Therefore changes in psychic value during the contractual period should be paid by a “cost plus” arrangement. This means that costs induced by creating extra psychic value will be measured and paid, plus a percentage fee (figure 14). In this case both involved parties will work together in order to get best value for money and best money for value. CIB World Building Congress 2007 P = Cost + 547 Price Pactual Pinit cost init. cost actual Costs Figure 14: Price forming when value cannot be quantified (psychic value) 9. CONCLUSION Defining and managing the value, price and costs of buildings has proven to be difficult. The characteristics of construction, including fragmented demand and supply chains, complex projects, one shot development and long lead times are basic causes, often leading to cost and time overruns, value loss and dissatisfied clients. In this paper, a systems engineering model for the construction industry is presented for the dynamic and integrated control of value, price and costs across the demand and supply chain, i.e. through the cascade of value demanding and value supplying parties. The basic paradigm of the model is to maximize the total benefit of the built object, which is the sum of the aggregate profit for supplying parties and the added value for demanding parties. The model is extended over the life cycle aimed at achieving ultimate life cycle benefit of building objects viewed as an aggregate of built functional objects through the partial life cycles. 10. REFERENCES Austin, S. A. and Thomson, D. S. (1999). "Integral value engineering in design." 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