Compatibility Matrix: Cisco Unity Connection
and the Software on User Workstations
Revised December 18, 2012
This document lists the supported version combinations of Cisco Unity Connection and Connection in
Cisco Unified Communications Manager Business Edition (CMBE), and the software installed on user
workstations. It also contains statements on IMAP solution support and internet browser support.
(For user workstation requirements, and for requirements for administrator workstations and the
Cisco Unity Connection system, see the applicable version of System Requirements for Cisco Unity
Connection at http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html or
System Requirements for Cisco Unity Connection in Cisco Unified CMBE at
http://www.cisco.com/en/US/products/ps7273/prod_installation_guides_list.html.)
Cisco Unity Connection Version 9.x, and Connection in Cisco
Unified CMBE 9.x
Added June 14, 2012
Connection 9.0(x), and Connection in Cisco Unified Communications Manager Business Edition 9.0
support the version combinations of software installed on user workstations listed in the following
sections:
•
Messaging Client Applications for Use with Connection 9.x, and Connection in Cisco
Unified CMBE 9.x, page 1
•
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 9.x, and
Connection in Cisco Unified CMBE 9.x, page 13
Messaging Client Applications for Use with Connection 9.x, and Connection in
Cisco Unified CMBE 9.x
•
ViewMail (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x), page 3
•
Connection Web Inbox (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x), page 4
Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
•
Cisco Unity Connection Mini Web Inbox With Connection 9.x, page 5
•
IMAP Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x),
page 7
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
2
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
ViewMail (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Table 1
Supported Version Combinations on Workstation to Access Voice Messages by Using
ViewMail
Supported Operating System
Windows 7
(32-bit and 64-bit)
•
Professional
•
Enterprise
•
Ultimate
Windows Vista (32-bit and
64-bit)
Windows XP (32-bit)
1.
ViewMail Application
•
Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.5—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with
Outlook 20101.1., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.5—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with
Outlook 20101., 2007, and 2003.
•
Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with
Outlook 20101., 2007, and 2003.
•
Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.5—Supported with
Outlook 20102., 2007, and 2003
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
3
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
2.
ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit
is not supported.
Connection Web Inbox (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Revised December 05, 2012
Table 2
Supported Version Combinations on Workstation to Access Voice Messages by Using
the Cisco Unity Connection Web Inbox
Supported Operating System
Windows 7 (32-bit)
Supported Browser
•
Mozilla Firefox 10, 16
•
Microsoft Internet Explorer 8.0, 9.0 (32 bit), and
10.0 (Pre-Release)
•
Mozilla Firefox 10, 16
•
Microsoft Internet Explorer 8.0, 9.0 (32 bit and 64
bit), and 10.0 (Pre-Release)
•
Mozilla Firefox 10, 16
•
Microsoft Internet Explorer 7.0, 8.0, 9.0 (32 bit)
•
Mozilla Firefox 10, 16
•
Microsoft Internet Explorer 7.0, 8.0, 9.0 (32 bit and
64 bit)
•
Mozilla Firefox 10, 16
•
Microsoft Internet Explorer 7.0, 8.0
•
Firefox 10
•
Safari 5.1
•
Mozilla Firefox 10, 16
•
Safari 5.1
Red Hat Enterprise Linux 5.0(32 bit)
•
Mozilla Firefox 10
Red Hat Enterprise Linux 6.0 (32 bit and 64
bit)
•
Mozilla Firefox 10
•
Professional
•
Enterprise
•
Ultimate
Windows 7 (64-bit)
•
Professional
•
Enterprise
•
Ultimate
Windows Vista (32 bit)
Windows Vista (64 bit)
Windows XP (32 bit)
Mac OS X 10.7.4 (Lion)
Mac OS X 10.6 (Snow Leopard)
Note
•
On RHEL, the IPv6 address is supported only through DNS.
•
On Mozilla Firefox 10, the IPv6 address is supported only through DNS.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
4
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Caveats:
Note
•
Comet notification is not supported on Mozilla Firefox 3.6 over IPv6.
•
The recording on MAC operating system is supported by the telephone record and playback (TRAP)
functionality only, PC based recording is not supported.
•
The playback functionality on Safari 5.1 is supported by the telephone record and playback (TRAP)
functionality only, playback through computer is not supported.
•
On Windows Vista 64 bit operating system, Web Inbox is not supported with Firefox 3.6.
•
The Play functionality is supported via phone only as the Quick Time 64 bit plug-in is not available
for Microsoft Internet Explorer 9.
Make sure the trusted certificate of the certification authority is added to the Trusted Root Store on the
user workstations in order to access the notifications via email and the voice message via Connection
Mini Web Inbox. For more information on how to configure the trusted certificate on Cisco Unity
Connection, refer to the “Securing Cisco Unity Connection Administration, Cisco PCA, and IMAP
Email Client Access to Cisco Unity Connection 9.x” chapter of the System Administration Guide for
Cisco Unity Connection Release 9.x, available at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx.htm
l.
Cisco Unity Connection Mini Web Inbox With Connection 9.x
Ensure you have performed the following steps:
•
Make sure the trusted certificate of the certification authority is added to the Trusted Root Store on
the user workstations in order to access the notifications via email and the voice message via
Connection Mini Web Inbox. For more information on how to configure the trusted certificate on
Cisco Unity Connection, refer to the “Securing Cisco Unity Connection Administration, Cisco
PCA, and IMAP Email Client Access to Cisco Unity Connection 9.x” chapter of the System
Administration Guide for Cisco Unity Connection Release 9.x, available at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx
.html.
•
Make sure to perform the steps to configure the HTML notification on user workstation. For more
information on how to configure the HTML notifications, refer to the “Configuring Cisco Unity
Connection9.x for HTML-based Message Notification” section of the “Configuring an Email
Account to Access Cisco Unity Connection 9.x Voice Messages” chapter of the User Workstation
Setup Guide for Cisco Unity Connection, available at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/user_setup/guide/9xcucuwsx.ht
ml.
•
Make sure to perform the steps to configure the Connection Mini Web Inbox on user workstation.
For more information on how to configure the Connection Mini Web Inbox, refer to the
“Configuring Internet Explorer 8 for Cisco Unity Connection Mini Web Inbox” section of the
“Configuring an Email Account to Access Cisco Unity Connection 9.x Voice Messages” chapter of
the User Workstation Setup Guide for Cisco Unity Connection Release 9.x, available at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/user_setup/guide/9xcucuwsx.ht
ml.
Browser Compatibility for Audio Playback and Recording on Computer
•
Audio Playback on Computer
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
5
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
– Mozilla Firefox 10 plays voice messages on Cisco Unity Connection Mini Web Inbox using
HTML 5 Audio (.wav format).
– Microsoft Internet Explorer 8, Microsoft Internet Explorer 9, and Mozilla Firefox 3.6 require
the compatible Quick Time Plug-in to play the voice messages.
•
Audio Recording on Computer
– Microsoft Internet Explorer 8, Microsoft Internet Explorer 9, Mozilla Firefox 3.6, and Mozilla
Firefox 10 require the compatible Adobe Flash Player.
The following are the supported version combinations on Workstation to access voice messages by using
the Cisco Unity Connection Mini Web Inbox:
Table 3
Supported Version Combinations on Workstation to Access Voice Messages by Using
the Connection Mini Web Inbox
Supported Operating System
Local Play with QuickTime
Plug-in
Telephone Record and Playback
Functionality
Windows XP (32 bit)
Mozilla Firefox 3.6, 10
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0
Microsoft Internet Explorer 8.0
Mozilla Firefox 3.6, 10
Mozilla Firefox 3.6, 10
Windows 7 (32 Bit)
•
Professional
•
Enterprise
•
Ultimate
Windows 7 (64 Bit)
•
Professional
•
Enterprise
•
Ultimate
Windows Vista (32 bit)
Windows Vista (64 bit)
Microsoft Internet Explorer 8.0, Microsoft Internet Explorer 8.0,
9.0 (32 bit)
9.0 (32 bit)
Mozilla Firefox 10
Mozilla Firefox 10
Microsoft Internet Explorer 8.0, Microsoft Internet Explorer 8.0,
9.0 (32 bit and 64 bit)
9.0 (32 bit and 64 bit)
Mozilla Firefox 3.6, 10
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0
Microsoft Internet Explorer 8.0
Mozilla Firefox 10
Mozilla Firefox 10
Microsoft Internet Explorer 8.0, Microsoft Internet Explorer 8.0,
9.0 (32 bit and 64 bit)
9.0 (32 bit and 64 bit)
Mac OS X 10.7.4 (Lion)
Mozilla Firefox 3.6, 10
Mozilla Firefox 3.6, 10
Mac OS X 10.6 (Snow Leopard) Mozilla Firefox 3.6, 10
Mozilla Firefox 3.6, 10.
Caveats:
•
On Microsoft Internet Explorer 9 (64 bit) - Play is supported via phone only as the Quick Time 64
bit plug-in is not available for Internet Explorer 9.
•
On MAC OS - The recording on MAC OS is supported by telephone record and playback
functionality only, computer based recording is not supported.
For more information on Cisco Unity Connection Mini Web Inbox, refer to the Quick Start Guide for the
Cisco Unity Connection Mini Web Inbox available at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/quick_start/guide/b_9xcucqsgminiin
box.html.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
6
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
IMAP Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Revised December 5, 2012
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
7
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
8
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Table 4
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application
Supported Operating System
Windows 7 Enterprise
(64-bit)
Supported IMAP Client Application
•
Outlook
– 2010
– 2007
– 2003
•
Opera
– 12.10
– 11.6
– 10.6
•
Thunderbird
– 16.0
– 9.0
– 8.0
•
Windows Live Mail
– 2012
– 2011
– 2010
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
9
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Table 4
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application (continued)
Supported Operating System
Windows 7
(32-bit)
•
Professional
•
Enterprise
•
Ultimate
Supported IMAP Client Application
•
Lotus Notes
– 8.5.3
– 8.0
•
Outlook
– 2010
– 2007
– 2003
•
Thunderbird
– 16.0
– 9.0
– 8.0
•
Opera
– 12.10
– 11.6
– 10.6
•
Windows Live Mail
– 2012
– 2011
– 2010
Windows Vista (64 Bit)
•
Outlook
– 2010
– 2007
•
Thunderbird
– 16.0
– 9.0
– 8.0
•
Opera
– 12.10
– 11.6
– 10.6
•
Windows Live Mail
– 2011
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
10
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Table 4
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application (continued)
Supported Operating System
Windows Vista (32 Bit)
Supported IMAP Client Application
•
Lotus Notes
– 8.5.3
– 8.0
•
Opera
– 12.10
– 11.6
– 10.6
•
Thunderbird
– 16.0
– 9.0
– 8.0
•
Outlook
– 2010
– 2007
– 2003
•
Windows Live Mail
– 2011
Windows XP
•
Lotus Notes
– 8.5.3
– 8.0
•
Outlook
– 2010
– 2007
– 2003
•
Thunderbird
– 16.0
– 9.0
– 8.0
•
Opera
– 12.10
– 10.6
– 11.6
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
11
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Table 4
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application (continued)
Supported Operating System
Snow Leopard (MAC OS)
Supported IMAP Client Application
•
Apple Mail 5.0
•
Entourage 2008 and Later
•
Opera
– 12.0
– 11.6
– 10.6
•
Thunderbird
– 16.0
– 9.0
– 8.0
•
Outlook
– 2011
Red Hat Enterprise Linux
•
Opera
•
5.0
– 11.6
•
4.0
– 10.6
•
Thunderbird
– 9.0
– 8.0
Note
The IMAP clients support both the IPv4 and IPv6 addresses. However, the IPv6 address works only when
Connection platform is configured in Dual (IPv4/IPv6) mode.
Cisco Unified Communications Client Applications (With Connection 9.x, and Connection in Cisco
Unified CMBE 9.x)
The following Cisco Unified Communications client applications are supported for use with Connection
9.x, and Connection in Cisco Unified CMBE 9.x:
•
Cisco Unified Personal Communicator version 9.x
For the latest information on Cisco Unified Personal Communicator, including requirements and
support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
12
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Messaging Assistant and Personal Call Transfer Rules Web Tools in
Connection 9.x, and Connection in Cisco Unified CMBE 9.x
Table 5
Supported Version Combinations on Workstation to Access the Messaging Assistant
and Personal Call Transfer Rules Web Tools
Supported Operating System
Windows 7 (32-bit)
•
Professional
•
Enterprise
•
Ultimate
Windows Vista
Supported Browser
•
Firefox 3.0 and later
•
Internet Explorer 8.0 and later
•
Firefox 3.0 and later
•
Internet Explorer
– 8.0
– 7.0
– 6.0 (plus SP 1)
Windows XP
•
Firefox 3.0 and later
•
Internet Explorer
– 8.0
– 7.0
– 6.0 (plus SP 1)
Mac OS X 10.4 and later
Red Hat Enterprise Linux
•
5.0
•
4.0
•
Firefox 3.0 and later
•
Safari 3.x
•
Firefox 3.0 and later
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in
Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
Connection 8.5 and 8.6(x), and Connection in Cisco Unified Communications Manager Business Edition
8.5 and 8.6 support the version combinations of software installed on user workstations listed in the
following sections:
•
Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and Connection in Cisco
Unified CMBE 8.5 and 8.6, page 14
•
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 8.5 and 8.6(x), and
Connection in Cisco Unified CMBE 8.5 and 8.6, page 20
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
13
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and
Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
• ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6),
page 14
•
Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE
8.5 and 8.6), page 16
•
IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco
Unified CMBE 8.5 and 8.6), page 18
•
Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and
Connection in Cisco Unified CMBE 8.5 and 8.6), page 20
ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised October 29, 2012
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
14
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Table 6
Supported Version Combinations on Workstation to Access Voice Messages by Using
ViewMail
Supported Operating System
Windows 7
(32-bit and 64-bit)
•
Professional
•
Enterprise
•
Ultimate
ViewMail Application
•
Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with
Outlook 20101., 2007, and 2003.
•
Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.5—Supported with
Outlook 20102., 2007, and 2003
•
Cisco Unity Connection ViewMail for IBM Lotus Notes
8.5—Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4,
7.0.3
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
15
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Table 6
Supported Version Combinations on Workstation to Access Voice Messages by Using
ViewMail (continued)
Supported Operating System
Windows Vista (32-bit and
64-bit)
Windows XP (32-bit)
ViewMail Application
•
Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with
Outlook 20101., 2007, and 2003.
•
Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.5—Supported with
Outlook 20102., 2007, and 2003
•
Cisco Unity Connection ViewMail for IBM Lotus Notes
8.5—Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4,
7.0.3
•
Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with
Outlook 20101., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with
Outlook 20101., 2007, and 2003.
•
Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with
Outlook 20101., 2007, and 2003.
•
Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with
Outlook 20102., 2007, and 2003
•
Cisco ViewMail for Microsoft Outlook 8.5—Supported with
Outlook 20102., 2007, and 2003
•
Cisco Unity Connection ViewMail for IBM Lotus Notes
8.5—Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4,
7.0.3
1.
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2.
ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit
is not supported.
Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5
and 8.6)
Revised September 4, 2012
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
16
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Table 7
Supported Version Combinations on Workstation to Access Voice Messages by Using
the Cisco Unity Connection Web Inbox
Supported Operating System
Windows 7 (64-bit or 32-bit)
Supported Browser
•
Firefox 3.5
•
Professional
•
Internet Explorer 7.0 and later
•
Enterprise
•
Chrome 6
•
Ultimate
•
Firefox 3.5
•
Internet Explorer 7.0 and later
•
Chrome 6
•
Firefox 3.5
•
Internet Explorer 7.0 and later
•
Chrome 6
•
Firefox 3.5
•
Safari 41
Windows Vista
Windows XP
Mac OS X 10.4 and later
Red Hat Enterprise Linux 5.0
Firefox 3.5 and later
1. Note that Safari 5 is not supported. If support is added, this section will be updated to note the change.
Note
In Cisco Unity Connection 8.x, Adobe Flash player 11 is not supported with Web Inbox. 8.5(1)
ES16 and later supports FireFox 3.6 and Chrome 11.0.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
17
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5
and 8.6)
Revised September 12, 2011
Table 8
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application
Supported Operating System
Windows 7 Enterprise
(64-bit)
Supported IMAP Client Application
•
Outlook
– 2010
– 2007
– 2003
Windows 7
(32-bit)
•
Professional
•
Enterprise
•
Ultimate
•
Eudora 7.1
•
Groupwise 8.0
•
Lotus Notes
– 8.5
– 8.0
– 7.0
•
Opera
– 10.6
– 10.5
– 10.1
•
Outlook
– 2010
– 2007
– 2003
•
Thunderbird
– 3.1
– 3.0
•
Windows Live Mail
•
Zimbra Desktop 1.0.4
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
18
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Table 8
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application (continued)
Supported Operating System
Windows Vista
Supported IMAP Client Application
•
Eudora 7.1 and later
•
Groupwise 7.0 and later
•
Lotus Notes
– 8.0
– 7.0
•
Opera 9.2 and later
•
Outlook
– 2007
– 2003
– Express 6.0
Windows XP
•
Thunderbird 3.0
•
Windows Mail
•
Eudora 7.1 and later
•
Groupwise 7.0 and later
•
Lotus Notes
– 8.0
– 7.0
•
Opera 9.2 and later
•
Outlook
– 2007
– 2003
– Express 6.0
•
Thunderbird 3.0
•
Zimbra Desktop 1.0.4
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
19
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Table 8
Supported Version Combinations on Workstation to Access Voice Messages by Using
an IMAP Client Application (continued)
Supported Operating System
Mac OS X 10.4 and later
Supported IMAP Client Application
•
Apple Mail
– 4.3
– 4.2
•
Entourage 12.2
•
Eudora 6.2
•
Groupwise 7.0
•
Lotus Notes
– 8.0
– 7.0
•
Opera
– 10.6
– 10.5
– 9.2
•
Thunderbird
– 3.1
– 3.0
Red Hat Enterprise Linux
•
5.0
•
4.0
•
Opera 9.2
•
Thunderbird 3.0
Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and Connection
in Cisco Unified CMBE 8.5 and 8.6)
Revised September 12, 2011
The following Cisco Unified Communications client applications are supported for use with Connection
8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6:
•
Cisco Unified Personal Communicator version 8.0(x)
For the latest information on Cisco Unified Personal Communicator, including requirements and
support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
Messaging Assistant and Personal Call Transfer Rules Web Tools in
Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
20
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Table 9
Supported Version Combinations on Workstation to Access the Messaging Assistant
and Personal Call Transfer Rules Web Tools
Supported Operating System
Windows 7 (32-bit)
•
Professional
•
Enterprise
•
Ultimate
Windows Vista
Supported Browser
•
Firefox 3.0 and later
•
Internet Explorer 8.0 and later
•
Firefox 3.0 and later
•
Internet Explorer
– 8.0
– 7.0
– 6.0 (plus SP 1)
Windows XP
•
Firefox 3.0 and later
•
Internet Explorer
– 8.0
– 7.0
– 6.0 (plus SP 1)
Mac OS X 10.4 and later
Red Hat Enterprise Linux
•
5.0
•
4.0
•
Firefox 3.0 and later
•
Safari 3.x
•
Firefox 3.0 and later
Cisco Unity Connection Version 8.0, and Connection in Cisco
Unified CMBE Version 8.0
Revised October 29, 2012
Connection 8.0, and Connection in Cisco Unified Communications Manager Business Edition 8.0
support the version combinations of software installed on user workstations listed in Table 10.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
21
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Table 10
Supported Version Combinations of Software on User Workstations for Connection 8.0 and for Connection
in Cisco Unified CMBE 8.0
Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages
Windows 7
(32-bit)
ViewMail for Outlook
Firefox
IMAP Client
•
•
Professional
•
Enterprise
•
Ultimate
•
•
•
•
•
•
9.0(1)-Supported with
Outlook 20101., 2007,
and 2003
8.6(7)-Supported with
Outlook 20101., 2007,
and 2003.
3.0 and later
•
Groupwise 8.0
Internet Explorer
•
Lotus Notes4.
•
•
8.0 and later
8.6(6)-Supported with
Outlook 20101., 2007,
and 2003
8.6(5)-Supported with
Outlook 20102., 2007,
and 2003
– 8.0
– 7.0
•
8.5(x)—Supported with
Outlook 20102., 2007,
and 2003
8.0(1)—Supported with
Outlook 2007 and 2003
Opera
– 10.5
– 10.1
•
Outlook
– 2010
8.6(4)-Supported with
Outlook 20102., 2007,
and 2003
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
22
– 8.5
– 2007
– 2003
•
Thunderbird 3.0
•
Windows Live Mail
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Table 10
Supported Version Combinations of Software on User Workstations for Connection 8.0 and for Connection
in Cisco Unified CMBE 8.0 (continued)
Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages
Windows Vista
ViewMail for Outlook5.
Firefox
Cisco Unified Personal
Communicator3.
•
•
•
Windows XP
•
•
•
•
9.0(1)-Supported with
Outlook 20101., 2007,
and 2003
8.6(7)-Supported with
Outlook 20101., 2007,
and 2003.
8.6(6)-Supported with
Outlook 20101., 2007,
and 2003
8.6(5)-Supported with
Outlook 20102., 2007,
and 2003
8.6(4)-Supported with
Outlook 20102., 2007,
and 2003
8.5(x)—Supported with
Outlook 20102., 2007,
and 2003
8.0(1)—Supported with
Outlook 2007 and 2003
•
3.0 and later
Internet Explorer
•
8.0
•
7.0
•
6.0 (plus SP 1)
•
7.1(1)
•
7.0(2) and 7.0(1)
IMAP Client
•
Eudora 7.1 and later
•
Groupwise 7.0 and later
•
Lotus Notes4.
– 8.0
– 7.0
•
Opera 9.2 and later
•
Outlook
– 2007
– 2003
– Express 6.0
•
Thunderbird 3.0
•
Windows Mail in
Windows Vista
ViewMail for Notes
•
8.0(2)—Supported with
Notes 8.5.1, 8.5, 8.0.2,
8.0.1, 7.0.3, 7.0.2 and
6.5.6(XP only)
•
8.0(1)—Supported with
Notes 8.5.1, 8.5, 8.0.2,
8.0.1, 7.0.3, 7.0.2 and
6.5.6(XP only)
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
23
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Table 10
Supported Version Combinations of Software on User Workstations for Connection 8.0 and for Connection
in Cisco Unified CMBE 8.0 (continued)
Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages
Mac OS X 10.4 and later
Not supported
Firefox
Cisco Unified Personal
Communicator3.
•
3.0 and later
Safari
•
3.x
•
7.1(1)
•
7.0(2) and 7.0(1)
IMAP Client
•
Apple Mail 4.2
•
Entourage 12.2
•
Eudora 6.2
•
Groupwise 7.0
•
Lotus Notes4.
– 8.0
– 7.0
•
Opera
– 10.5
– 9.2
•
Red Hat Enterprise Linux
•
5.0
•
4.0
Not supported
Firefox
•
3.0 and later
Thunderbird 3.0
IMAP Client
•
Opera 9.2
•
Thunderbird 3.0
Footnotes for Table 10—Connection 8.0, and Connection in Cisco Unified CMBE 8.0
1.
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2.
ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit
is not supported.
3.
For the latest information on Cisco Unified Personal Communicator, including requirements and
support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
4.
Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose
messages.
5.
ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not
supported for use with Windows XP 64-bit.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
24
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Cisco Unity Connection Version 7.x, and Connection in Cisco
Unified CMBE Version 7.x
Revised March 23, 2011
Connection 7.x, and Connection in Cisco Unified Communications Manager Business Edition 7.x
support the version combinations of software installed on user workstations listed in Table 11.
Table 11
Supported Version Combinations of Software on User Workstations for Connection 7.x and for Connection
in Cisco Unified CMBE 7.x
Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages
Windows Vista
ViewMail for Outlook
Firefox
Cisco Unified Messaging
with IBM Lotus Sametime3.
•
•
•
•
•
•
8.6(6)-Supported with
Outlook 20101., 2007,
and 2003
8.6(5)-Supported with
Outlook 20102., 2007,
and 2003
8.6(4)-Supported with
Outlook 20102., 2007,
and 2003
8.5(x)—Supported with
Outlook 20102., 2007,
and 2003
7.1(x)—Supported with
Outlook 2007 and 2003
7.0(x)—Supported with
Outlook 2007 and 2003
ViewMail for Notes
•
•
7.1(3)—Supported with
Notes 8.0.2, 8.0.1,
7.0.3, and 7.0.2, with
Connection 7.1 only
7.1(2)—Supported with
Notes 8.0.1, 7.0.3 and
7.0.2 with
Connection 7.1 only
•
3.0
•
2.0
•
7.1(1)—Supported with
Vista Business, and XP
plus SP 3 or SP 2
•
1.2(3)—Supported with
Vista Business, and XP
plus SP 2
Internet Explorer
•
8.0—Supported with
Connection 7.1 only
•
7.0
•
6.0 (plus SP 1)
Cisco Unified Personal
Communicator4.
•
7.1(1)
•
7.0(2) and 7.0(1)
•
1.2(1)
IMAP Client
•
Eudora 7.1
•
Groupwise 7.0
•
Lotus Notes5.
– 8.0
– 7.0
•
Opera 9.2
•
Outlook
– 2007
– 2003
– Express 6.0
•
Thunderbird 3.0
•
Windows Mail in
Windows Vista
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
25
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Table 11
Supported Version Combinations of Software on User Workstations for Connection 7.x and for Connection
in Cisco Unified CMBE 7.x (continued)
Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages
Windows XP
ViewMail for Outlook7.
Firefox
Cisco Unified Messaging
with IBM Lotus Sametime3.
•
•
•
•
•
•
8.6(6)-Supported with
Outlook 2010, 2007,
and 2003
8.6(5)-Supported with
Outlook 20102., 2007,
and 2003
8.6(4)-Supported with
Outlook 20102., 2007,
and 2003
•
3.0
•
2.0
•
•
8.0—Supported with
Connection 7.1 only
•
7.0
•
6.0 (plus SP 1)
8.5(x)—Supported with
Outlook 20102., 2007,
and 2003
7.1(x)—Supported with
Outlook 2007 and 2003
7.0(x)—Supported with
Outlook 2007 and 2003
7.1(3)—Supported with
Notes 8.0.2, 8.0.1,
7.0.3, 7.0.2 and 6.5.6
with Connection 7.1
only
•
1.2(3)—Supported with
Vista Business, and XP
plus SP 2
Cisco Unified Personal
Communicator4.
•
7.1(1)
•
7.0(2) and 7.0(1)
•
1.2(1)
IMAP Client
•
Eudora 7.1
•
Groupwise 7.0
•
Lotus Notes5.
– 8.0
– 7.0
•
Opera 9.2
•
Outlook
7.1(2)—Supported with
Notes 8.0.1, 7.0.3,
7.0.2, 6.5.6, and 6.5.5
with Connection 7.1
only
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
26
7.1(1)—Supported with
Vista Business, and XP
plus SP 3 or SP 2
Internet Explorer
ViewMail for Notes
•
•
– 2007
– 2003
– Express 6.0
•
Thunderbird 3.0
•
Windows Mail in
Windows Vista
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Table 11
Supported Version Combinations of Software on User Workstations for Connection 7.x and for Connection
in Cisco Unified CMBE 7.x (continued)
Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages
Mac OS X 10.4 and later6.
Not supported
Firefox
Cisco Unified Messaging
with IBM Lotus Sametime3.
•
3.0
•
2.0
Safari
•
3.x
•
7.1(1)
•
1.2(3)
Cisco Unified Personal
Communicator4.
•
7.1(1)
•
7.0(2) and 7.0(1)
•
1.2(1)
IMAP Client
•
Apple Mail
•
Eudora 6.2
•
Groupwise 7.0
•
Lotus Notes5.
– 8.0
– 7.0
Red Hat Enterprise Linux
Not supported
Firefox
•
5.0
•
3.0
•
4.0
•
2.0
•
Opera 9.2
•
Thunderbird 3.0
Cisco Unified Messaging
with IBM Lotus Sametime3.
•
7.1(1)—Supported with
Linux 4.0 only
•
1.2(3)—Supported with
Linux 4.0 only
IMAP Client
•
Opera 9.2
Footnotes for Table 11—Connection 7.x, and Connection in Cisco Unified CMBE 7.x
1.
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2.
ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit
is not supported.
3.
For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including
requirements and support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
27
Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
4.
For the latest information on Cisco Unified Personal Communicator, including requirements and
support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
5.
Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose
messages.
6.
Users cannot use a computer microphone to make recordings with the Media Master in Cisco Unity
Connection versions 7.1(2) and 7.0(x).
7.
ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not
supported for use with Windows XP 64-bit.
Cisco Unity Connection Version 2.x, and Connection in Cisco
Unified CMBE Version 6.x
Revised June 10, 2010
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
28
Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
Connection 2.x, and Connection in Cisco Unified CMBE 6.x support the version combinations of
software installed on user workstations listed in Table 12.
Table 12
Supported Version Combinations of Software on User Workstations for
Connection 2.x and for Connection in Cisco Unified CMBE 6.x
Operating System
on User Workstation
Internet Browser
on User Workstation
to Access the Cisco PCA
Windows
Firefox
•
Vista
•
XP
•
2.0
Internet Explorer
•
7.0
•
6.0 (plus SP 1)
Messaging Client
on User Workstation
Cisco Unified Messaging
with IBM Lotus Sametime1.
•
7.1(1)—Supported with
Vista Business, and XP
plus SP 3 or SP 2
•
1.2(3)—Supported with
Vista Business, and XP
plus SP 2
Cisco Unified Personal
Communicator2.
•
1.2(1)
IMAP Client
•
Eudora 7.0
•
Groupwise 7.0
•
Lotus Notes 7.0
•
Opera 9.0
•
Outlook
– 2007
– 2003
– XP
– Express
•
Windows 2000 Professional
(plus SP 4)
Firefox
•
2.0
Internet Explorer
Thunderbird 2.0
IMAP Client
•
Eudora 7.0
•
Groupwise 7.0
•
7.0
•
Lotus Notes 7.0
•
6.0 (plus SP 1)
•
Opera 9.0
•
Outlook
– 2007
– 2003
– XP
– Express
•
Thunderbird 2.0
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
29
Cisco Unity Connection Version 1.2(1)
Table 12
Supported Version Combinations of Software on User Workstations for
Connection 2.x and for Connection in Cisco Unified CMBE 6.x (continued)
Operating System
on User Workstation
Internet Browser
on User Workstation
to Access the Cisco PCA
Mac OS X 10.4 and later3.
Firefox
•
2.0
Safari
•
2.0
Messaging Client
on User Workstation
Cisco Unified Messaging
with IBM Lotus Sametime1.
•
7.1(1)
•
1.2(3)
IMAP Client
Red Hat Enterprise Linux 4.0
Firefox 2.0
•
Apple Mail
•
Eudora 6.2
•
Groupwise 7.0
•
Lotus Notes 7.0
•
Office Mac Entourage
2004
•
Opera 9.0
•
Thunderbird 2.0
Cisco Unified Messaging
with IBM Lotus Sametime1.
•
7.1(1)
•
1.2(3)
IMAP Client
•
Opera 9.0
•
Thunderbird 2.0
Footnotes for Table 12—Connection 2.x, and Connection in Cisco Unified CMBE 6.x
1.
For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including
requirements and support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.
2.
For the latest information on Cisco Unified Personal Communicator, including requirements and
support, see the applicable version of release notes at
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
3.
Users cannot use a computer microphone to make recordings with the Media Master.
Cisco Unity Connection Version 1.2(1)
Revised June 10, 2010
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
30
Cisco Unity Connection Version 1.1(1)
Connection 1.2(1) supports the version combinations of software installed on user workstations listed in
Table 13.
Table 13
Supported Version Combinations of Software on User Workstations for
Connection 1.2(1)
Internet Browser
on User Workstation
to Access the Cisco PCA
Operating System
on User Workstation
IMAP Client
on User Workstation
•
Windows XP
•
Firefox 1.5
•
Eudora 6.1.2
•
Windows 2000 Professional
(plus SP 4)
•
Internet Explorer 6.0 (plus
SP 1)
•
Groupwise 7.0
•
Lotus Notes 7.01.
•
Netscape 6.0
•
Opera 8.0
•
Outlook
– 2003
– XP
– Express
Mac OS X 10.4 and later
2.
Red Hat Enterprise Linux 4.0
•
Thunderbird 1.5
•
Firefox 1.5
•
Apple Mail
•
Safari 2.0
•
Eudora 6.1.2
•
Groupwise 7.0
•
Netscape 6.0
•
Office Mac Entourage 2004
•
Opera 8.0
•
Thunderbird 1.5
•
Netscape 6.0
•
Opera 8.0
•
Thunderbird 1.5
Firefox 1.5
1.
Requires Connection 1.2(1) SR2, available at
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240. (Click Unified
Communications Applications > Voice Mail and Unified Messaging > Cisco Unity Connection >
Cisco Unity Connection Version 1.2 > Unity Connection Software > All Releases >
UnityConnection v.1 > 1.2(1) SR2.)
2.
Users cannot use a computer microphone to make recordings with the Media Master.
Cisco Unity Connection Version 1.1(1)
Revised June 10, 2010
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
31
IMAP Solution Support Statement
Connection 1.1(1) supports the version combinations of software installed on user workstations listed in
Table 14.
Table 14
Supported Version Combinations of Software on User Workstations for
Connection 1.1(1)
Internet Browser
on User Workstation
to Access the Cisco PCA
Operating System
on User Workstation
IMAP Client
on User Workstation
•
Windows XP
•
Firefox 1.0.4
•
Eudora 6.1.2
•
Windows 2000 Professional
(plus SP 4)
•
Internet Explorer 6.0
(plus SP 1)
•
Netscape 6.0
•
Opera 8.0
•
Outlook
– 2003
– XP
– Express
Mac OS X 10.4 and later
1.
Red Hat Enterprise Linux 4.0
1.
•
Thunderbird
•
Firefox 1.0.4
•
Apple Mail
•
Safari 2.0
•
Eudora 6.1.2
•
Netscape 6.0
•
Office Mac Entourage
2004
•
Opera 8.0
•
Thunderbird
•
Netscape 6.0
•
Opera 8.0
•
Thunderbird
Firefox 1.0.4
Users cannot use a computer microphone to make recordings with the Media Master.
IMAP Solution Support Statement
Cisco supports the server-side portion of the IMAP solution only; Cisco neither provides nor supports
IMAP client software. All major IMAP client software release versions must be qualified by Cisco in
order to be supported; any minor, maintenance or hot fix releases are automatically supported unless
otherwise stated.
Cisco provides all testing, qualification, and configuration documentation of IMAP client software as a
courtesy. For IMAP client support, contact the software vendor or the designated IMAP client software
support channel for your organization.
For information on configuring IMAP client software, see the “Configuring an Email Account to Access
Cisco Unity Connection Voice Messages” chapter of the applicable version of the User Workstation
Setup Guide for Cisco Unity Connection at
http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
32
Third Party Plug-ins Support with Cisco ViewMail for Microsoft Outlook Statement
Third Party Plug-ins Support with Cisco ViewMail for Microsoft
Outlook Statement
Added December 2, 2011
Cisco does not claim any compliance to third party proprietary plug-ins with Cisco ViewMail for
Microsoft Outlook. However, Cisco provides support for Cisco plug-ins software with Cisco ViewMail
for Microsoft Outlook.
For issues with any third-party products contact the third-party vendor for support.
Internet Browser Support Statement
All major internet browser release versions must be qualified by Cisco in order to be supported. Any
minor, maintenance or hot fix releases are automatically supported unless otherwise stated.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks
can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word
partner does not imply a partnership relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any
examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only.
Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2012 Cisco Systems, Inc. All rights reserved.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
33
Internet Browser Support Statement
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
34