Cisco Unity Express Cisco Unity Express Compatibility Matrix HOME SUPPORT Cisco Unity Express Compatibility Matrix PRODUCT SUPPORT UNIFIED COMMUNICATIONS Documentation See Cisco Unity Express: All Versions CISCO UNITY EXPRESS Compatibility Information Table 1: Cisco Unified Communications Manager Express (Unified CM Express) and Cisco Unified Survivable Remote Site Telephony (Unified SRST) Versions SOFTWARE DOWNLOADS, RELEASE AND GENERAL INFORMATION Table 2: Cisco Unified Communications Manager (Unified CM) Versions DOCUMENTATION ROADMAPS Table 3: Cisco Unity Voice-mail Networking and Prompts, Cisco Unity Connection (Unity Connection) Voice-mail Networking, Phone Loads for VoiceView Express, and Cisco Unified Messaging Gateway Cisco Unity Express Compatibility Matrix Table 4: Language Support Hardware Requirements Table 5. NME-CUE, Table 6. NM-CUE-EC, Table 7. NM-CUE, Table 8. AIMCUE, Table 9. AIM2-CUE Table 10. ISM-SRE-300-K9 Table 11. SM-SRE-700-K9 Table 12. SM-SRE-900-K9 Table 12a. SM-SRE-710-K9 and SM-SRE-910-K9 Table 13. Cisco 1861 Platforms and Table 14. NME-CUE, NM-CUE-EC, NM-CUE, AIM-CUE,AIM2-CUE,ISEMinimum IOS CUE,ISM-SRE-300-K9, SM-SRE-700-K9, SM-SRE-710-K9, SM-SRE-900-K9 Release Required and SM-SRE-910-K9 Compatible Product Documentation Cisco Unity Cisco Unity Connection Cisco Unified Communications Manager (Unified CM) Cisco Unified Communications Manager Express (Unified CM Express) All Versions Downloads To download Cisco Unity Express software files, go to Technical Support Software Download for Cisco Unity Express. DDTS Information To find the latest Cisco Unity Express DDTS information, go to Bug Toolkit and search by product for Cisco Unity Express. Table 1: Cisco Unity Express: Unified CM Express and Unified SRST Versions Cisco Unity Express Versions 2.3.x 2.0.x 2.1.x 3.0, 3.1 • • 3.2, 3.2(1) • 3.2(2) Cisco Unified Communications Manager Express Versions and Cisco Unified Survivable Remote Site Telephony Versions 2.2.x 3.1.x • • • • • • 3.3, 3.4 • • 4.0 • 3.2.x 7.0.x 7.1.x 7.2, 8.0 7.3, 7.4, 8.5, 8.6 • • • • • 4.0(1), 4.0(2), 4.0(3) • • • • • 4.1, 4.2 • • • • • 4.3/7.0 • • • • • 7.1 • • • • • • • • 8.0 8.1 • 8.5, 8.6, 8.8, 9.x • Before version 4.1, Cisco Unified Communications Manager Express w as know n as Cisco Unified CallManager Express. Table 2: Cisco Unity Express: Unified CM Versions Cisco Unity Express Versions 2.3.1 2.3.3 7.2, 7.3, 7.4, 8.0 8.5 8.6.1 8.6.4 8.6.7 2.0.x 2.1.x 2.2.x 2.3.2 2.3.4 3.0.x 3.1.1 3.1.2 3.2.1 3.2.2 7.0.x 7.1.x 3.3(3), 3.3(4), 4.0(1), 4.0(2) • 4.1(2), 4.1(3) • • • • 4.2(1), 4.2(3) • • • • • • • • • • • • • • • • • • • 4.3(1), 4.3(2) 5.0(1), 5.0(2), Cisco Unified 5.0(3), Communications 5.0(4) Manager 5.1(1), Versions 5.1(2), 5.1(3) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 6.0(1) 6.1 7.x 8.0 8.5 8.6 9.0 10.0 • NOTE: CUCM version 5.1(1) does not interoperate w ith CUE version 3.2.x. Before version 5.0, Cisco Unified Communications Manager w as know n as Cisco Unified CallManager. Table 3. Cisco Unity Express: Cisco Unity Voice-mail Networking and Prompts, Unity Connection Voice-mail Networking, Phone Loads for VoiceView Express, and Cisco Unified Messaging Gateway Cisco Unity Express Versions 2.3.3 3.0.x 3.1.x 3.2.x 7.0.x 7.1.x 7.2, 8.0 7.3, 8.5 7.4, 8.6 • • • • • • • • 2.0.x 2.1.x 2.2.x 2.3.2 4.0(3) • • • • 4.0(4) • • • • • • • • • • • • • • • • • • • • • • • • • • • • 4.0(5) Cisco Unity Voice-mail Networking 2.3.1 4.1(1) 5.0(1) 7.x 8.0 8.5 8.6 Cisco Unity Voice-mail Prompts 3.1(5) 4.0(5) • • • • • • • 7.0 Cisco Unity Connection Voice-mail Networking • • • • • • • • • • 7.1 8.0 • • • • • • • • • • • • 8.5 8.6, 9.0 Phone Loads for VoiceView Express 5.x, 6.x 7.x, • • • • • • • • • • • • • 8.x, 9.x Cisco Unified Messaging Gateway 1.x • • • • • • • 8.x • • • • • • • Table 4. Cisco Unity Express: Language Support Cisco Unity Express Versions 2.0.1 2.1.1 2.0.2 2.0.3 2.1.2 2.1.3 2.2.x 2.3.1 2.3.2 2.3.4 3.0.x English (US) • French (Europe), German, Spanish (Europe) • 3.2.x 7.0.x • • • • • • • 8.0.x 8.5 8.6 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Norwegian, Hungarian • • • • • Portuguese (Portugal) • • • • • Danish, English (UK), Italian, Portuguese (Brazil), Spanish (Latin America) • 3.1.x 7.1, 7.2, 7.3 2.3.3 French (Canada), Spanish (Mexico) Chinese (Mandarin), Japanese, Korean • Dutch, Swedish Arabic, Russian, Turkish Chinese (Hong Kong, Taiwan) • Versions: Cisco Unity Express Voice-Mail, Auto-Attendant and Interactive Voice Response (version 3.0 and later); after Cisco Unity version 4.0, all prompts. Language support applies only to the telephony user interface and to the VoiceView Express user interface. The GUI pages, CLI commands, and the IMAP interface are only available in English. Table 5. Cisco Unity Express: Hardware Requirements for NME-CUE Cisco Unity Express Versions 3.0.2 2.0.x 2.1.x 2.2.x 2.3.x 3.0.1 3.2.x 7.0.x 7.1.x 8.x Cisco 2801 Cisco 2901 Cisco 2811 • Cisco 2911 Cisco 2821 • • Cisco 2921 Cisco 2851 • • Cisco 2951 • • • • • • • • • • • • Cisco 3725 • • Cisco 3745 • • • • • • • Cisco 3825 • Cisco 3925 Cisco 3845 • • Cisco 3945 • • • • Cisco 3925E • • Cisco 3945E • • NME-CUE is supported on 29xx / 39xx platforms w ith SM-NM-ADPTR card Table 6. Cisco Unity Express: Hardware Requirements for NM-CUE-EC Cisco Unity Express Versions 3.0.x 7.1.x 1.1.x 2.0.x 2.1.x 2.2.x 2.3.x 3.2.x 7.0.x 8.x Cisco 2801 Cisco 2811 • • • Cisco 2821 • • • Cisco 2851 • • • Cisco 3725 • Cisco 3745 • Cisco 3825 • • • Cisco 3845 • • • • • Table 7. Cisco Unity Express: Hardware Requirements for NM-CUE Cisco Unity Express Versions 3.0.x 7.1.x 1.1.x 2.0.x 2.1.x 2.2.x 2.3.x 3.2.x 7.0.x 8.x Cisco 2801 Cisco 2811 • • • • • • • Cisco 2821 • • • • • • • Cisco 2851 • • • • • • • Cisco 3725 • • • • • Cisco 3745 • • • • • Cisco 3825 • • • • • • • Cisco 3845 • • • • • • • • • Table 8. Cisco Unity Express: Hardware Requirements for AIM-CUE Cisco Unity Express Versions 2.2.x 3.0.x 2.3.x 3.2.x 7.x Cisco 2801 • • • Cisco 2811 • • • Cisco 2821 • • • Cisco 2851 • • • Cisco 3725 • Cisco 3745 • Cisco 3825 • • • Cisco 3845 • • • 1.1.x 2.0.x 2.1.x • • 7.2 and 7.3 are special releases for AIM-CUE w hich supports CUCM 8.0 and 8.5 respectively Table 9. Cisco Unity Express: Hardware Requirements for AIM2-CUE Cisco Unity Express Versions 1.1.x 2.0.x 2.1.x 2.2.x 3.0.x 2.3.x 3.2.x 7.0.x 7.1, 8.x Cisco 2801 • Cisco 2811 • Cisco 2821 • Cisco 2851 • Cisco 3725 Cisco 3745 Cisco 3825 • Cisco 3845 • Support for AIM2-CUE from CUE version 7.1.2 onw ards. Table 10. Cisco Unity Express: Hardware Requirements for ISM-SRE-300-K9 Cisco Unity Express Versions 1.1.x 2.0.x 2.1.x 2.2.x 3.0.x 2.3.x 3.2.x 7.1.x 8.x Cisco 2901 7.0.x • • Cisco 2911 • • Cisco 2921 • • Cisco 2951 • • Cisco 3925 • • Cisco 3945 • • Cisco 3925E Cisco 3945E Support for ISM-SRE-300-k9 from CUE version 7.1.2 onw ards. Table 11. Cisco Unity Express: Hardware Requirements for SM-SRE-700-K9 Cisco Unity Express Versions 1.1.x 2.0.x 2.1.x 2.2.x 3.0.x 2.3.x 3.2.x 7.0.x 7.1.x 8.x Cisco 2901 Cisco 2911 • Cisco 2921 • Cisco 2951 • Cisco 3925 • Cisco 3945 • Cisco 3925E • Cisco 3945E • Table 12. Cisco Unity Express: Hardware Requirements for SM-SRE-900-K9 Cisco Unity Express Versions 1.1.x 2.0.x 2.1.x 2.2.x 3.0.x 2.3.x 3.2.x 7.x 8.0 8.5, 8.6 Cisco 2901 Cisco 2911 • Cisco 2921 • Cisco 2951 • Cisco 3925 • Cisco 3945 • Cisco 3925E • Cisco 3945E • Table 12a. Cisco Unity Express: Hardware Requirements for SM-SRE-710-K9 & SM-SRE-910-K9 Cisco Unity Express Versions 1.1.x 2.0.x 2.1.x 2.2.x 3.0.x 2.3.x 3.2.x 7.x 8.0, 8.5 8.6 Cisco 2901 Cisco 2911 • Cisco 2921 • Cisco 2951 • Cisco 3925 • Cisco 3945 • Cisco 3925E • Cisco 3945E • Table 13. Cisco Unity Express: Hardware Requirements for Cisco 1861 Cisco Unity Express Versions 2.2.x 3.0.x 1.1.x 2.0.x 2.1.x 2.3.x 3.2.x 7.0.x 7.1.x Cisco 1861 • • • 8.x • Table 14. Cisco Unity Express: Platforms and Minimum IOS Release Required: NME-CUE, NM-CUE, NM-CUE-EC, AIM-CUE, AIM2-CUE, ISE CUE, ISM-SRE-300-K9, SM-SRE-700-K9, SM-SRE-710K9, SM-SRE-900-K9 and SM-SRE-910-K9 NMECUE NM-CUEEC NM-CUE AIM-CUE AIM2-CUE ISE-CUE SM-SREISM700-K9, SRE-300SM-SREK9 900-K9 SM-SRE710-K9, SM-SRE910-K9 12.4(11)XW 12.4(20)T Cisco 1861 Cisco 2600XM, Cisco 2650XM, Cisco 2651XM, Cisco 2691 12.3(11)T5, 12.3(14)T1, 12.3(4)T 12.4(1) Cisco 2801 12.3(7)T 12.3(8)T4 12.4(22)YB4, 12.4(24)T Cisco 2811, Cisco 2821, Cisco 2851 12.3(11)T5, 12.4(22)YB4, 12.4(9)T 12.3(14)T1, 12.3(8)T4 12.3(8)T4 12.4(24)T 12.4(1) Cisco 3725, Cisco 3745 12.3(11)T5, 12.4(9)T 12.3(14)T1, 12.3(4)T 12.4(1) Cisco 3825, Cisco 3845 12.3(11)T5, 12.4(22)YB4, 12.4(9)T 12.3(14)T1, 12.3(11)T 12.3(11)T 12.4(24)T 12.4(1) Cisco 2901, Cisco 2911, Cisco 2921, Cisco 2951 15.0(1)M 15.0(1)M 15.0(1)M 15.1(4)M Cisco 3925, Cisco 3945 15.0(1)M 15.0(1)M 15.0(1)M 15.1(4)M Cisco 3925E, Cisco 3945E 15.1(1)T 15.1(1)T 15.1(4)M 12.3(7)T NOTE: ONLY ISM-SRE-300-K9 is supported w ith 2901. NME-CUE and SM-SRE-700-K9 are NOT supported w ith 2901. To print these tables in color: IE: Go to Tools › Internet Options, and on the Advanced tab, under Printing, select Print background colors and images. Firefox: Go to File › Page Setup and select Print Background (colors & images). Collaboration Information For Support About Cisco Collaboration Endpoints Small Business Dow nloads Investor Relations Conferencing Midsize Business Documentation Corporate Social Responsibility Customer Collaboration Service Provider Unified Communications Executives Community Industries Contacts Contact Cisco Communities DevNet Learning Netw ork Support Community Video Portal Find a Partner Contacts | Feedback | Help | Site Map | Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks Environmental Sustainability Tomorrow Starts Here Career Opportunities Programs Cisco Designated VIP Program Cisco Pow ered Financing Options