Session: 2009/2010 Course Code: BUSI-1475 Course Title: Contemporary Issues in Management Level: 3 Credits: 15 Introduction & Rationale Contemporary Issues in Management seeks to develop in learners a critical appreciation of the challenges faced by management professionals in a complex, dynamic and increasingly risky business environment. In doing so it exposes students to the controversies and dilemmas of contemporary management thinking and practice that are not easily resolvable (if at all). The course builds on learning undertaken in levels one and two and seeks to enable the learner to build towards the advanced level of critical awareness and reflectivity necessary for a successful career in the 21st century management domain. Contemporary Issues in Management synthesises cutting edge conceptual discussion with the honing of diagnostic, analytical and communication skills for effective human interaction and decision making. Aims To attain a critical understanding of the challenges that face practising managers in the complex contemporary operating environment. To contribute to the development of a set of skills that equips the contemporary manager for the challenges presented in the contemporary organizational milieu. Learning Outcomes A. Knowledge and understanding: Students will develop critical knowledge and understanding of: 1. Current debates about how, through effective management, organizations interact with and respond to their complex operating environments. 2. Advanced social science concepts relating to managing and working with people for performance in the contemporary organizational domain. 3. Key research on how organizational processes and practices can be configured for optimal performance. B. Intellectual Skills B1. Breadth of Outlook 4. Students will be exposed to and develop a critical awareness of a range of often apparently conflicting and contradictory schools of management and social science thought requiring them to make informed analytical judgements 5. Students will be faced with ethical dilemmas related to management practice in the contemporary sphere and be able to debate and seek to resolve them. B2. Wisdom 6. Students will develop the ability to analyse and articulate the implications of challenges faced by managers in the contemporary domain. B3. Personal Effectiveness 7. Students will develop the ability to make informed practical judgments based upon critical knowledge of contemporary management thought. C. Subject Practical Skills: 8. Students will develop skills which will enhance their ability to make informed decisions in a complex organizational environment 9. Students will have the opportunity to reflect on their own work and life experience to learn and develop as thinking performers. D. Transferable Skills: D1. Critical Thinking: 10. Students will learn to challenge orthodox and prescriptive accounts of management thinking and practice in the 21st century. D2. Information Management: 11. Throughout the course, students will be expected to use a variety of information sources, from different sources and disciplines including news and current affairs media. D3. Communication Skills: 12. Students will attain an advanced level of competence in the articulation of complex concepts and practical implications verbally and in writing. Indicative Content Part 1: The context of contemporary management. Managing in the face of complexity and chaos. Globalization and management practice. Managing technology and innovation. Part 2: Managing people in the contemporary management domain. Managing diversity and difference. Managing conflict. Emotion, subjectivity and knowledge in organizations. Part 3: Organizational processes. Organizational design for the 21st century. Managing cultures for performance. Managing change and uncertainty. Teaching & Learning Activity A. Knowledge and understanding: Lectures and recommended readings expose students to current advanced research on organizational and management thought and their applications to management processes in complex operating environments. Knowledge and understanding of these areas is deepened with small group discussion, case analysis, group work and independent information gathering. B. Intellectual Skills: B1. Breadth of Outlook A strong emphasis on independent reading and research in the course is particularly important for developing breadth of outlook at this level of study. Case analysis, individual and group assignments encourage comparison of cultures and viewpoints and encourage reflection on the complexity of contemporary management milieu and the dilemmas that face management professionals. B2. Wisdom Group discussion and case analysis is designed to encourage reflection on the complex environment of contemporary management practices and theories and students? own experiences and judgement in the face of challenging scenarios and dilemmas. B3. Personal Effectiveness Group discussion and case analyses are guided by tutors sensitive to participants? comfort levels. Cases and discussion are designed to introduce increasingly challenging concepts through the course. C. Subject Practical Skills: Seminar activities such as case studies and discussion provide the bases for a deep understanding of the complex range of challenges facing the manager in the contemporary business environment. This provides the basis for critical reflection on and articulation of management practice. D. Transferable Skills D1. Critical Thinking Lectures and guided reading exposes students to conflicting conceptions and explanations of core concepts which they need to assess in individual and group work. Small group discussion and case analyses confront the complex challenges facing key management practices, encouraging reflection and re-evaluation of orthodoxy. D2. Information Management Guided reading and assignments encourage students to locate relevant material in library serials holdings and via bibliographic databases. D3. Communication Skills Small group discussions and seminar presentations will develop self-confidence and presentation skills. Assessment will exhibit effective spoken and written communication at an advanced level. Assessment Group presentation and individual reflection - 50% Final examination (2 hours examination) - 50% Minimum pass mark - 40%