HM/APR 2006/HTH250 CONFIDENTIAL UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION COURSE FOOD AND BEVERAGE CONTROL COURSE CODE HTH250 EXAMINATION APRIL 2006 TIME 3 HOURS INSTRUCTIONS TO CANDIDATES 1. This question paper consists of three (3) parts: 2. Answer ALL questions from PART A, B and C. i) Answer PART A in the True/False Answer Sheet. ii) Answer PART B in an Objective Answer Sheet. iii) Answer PART C in the Answer Booklet. Start each answer on a new page. 3. Do not bring any material into the examination room unless permission is given by the invigilator. 4. Please i) ii) iii) iv) PART A (20 Questions) PART B (20 Questions) PART C (8 Questions) check to make sure that this examination pack consists of: the Question Paper an Answer Booklet - provided by the Faculty a True/False Answer Sheet - provided by the Faculty an Objective Answer Sheet - provided by the Faculty DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO This examination paper consists of 12 printed pages © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 2 HM/APR 2006/HTH250 PART A Answer T if the statement is True and 'F' if the statement is False. 1. Foods and beverages become costs to restaurants when the foods and beverages are consumed. 2. Direct variable costs are normally controllable. 3. While total variable cost may change as sales volume changes, variable cost per unit should remain unchanged. 4. Historical costs can be documented and established through business records. 5. The people whose actions must be controlled in food and beverage operations are employees, customers and intruders. 6. Two principal causes of excessive costs are inefficiency and waste. 7. Portion size is one example of a common quality standard. 8. Cost control is a process by means of which managers attempt to reduce costs to the absolute minimum. 9. In the final analysis, ultimate responsibility for control rests with the individual employee. 10. If product cost is increased while sales price is held constant, higher average variable rate will result. 11. The Steward's Market Quotation List is used for daily inventory of perishables. 12. Bin cards contain inventory data, and are often used as shelf labels. 13. The following are examples of perishables: lemons, canned peas and sugar. 14. Par stock is maximum quantity of any item that should be on hand at any given time. 15. When ordering perishable, the purchaser normally determines the reorder quantity by reading it from a bin card. 16. Invoice stamps are used to mail checks to purveyors in payment for goods received. 17. Meat tag are not normally used with any other items than meat. 18. Unplanned costs are those arising from spoilage, pilferage or waste. © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 3 HM/APR 2006/HTH250 19. Proper temperature for storage of fresh salmon is higher than that for fresh tenderloin. 20. Staples commodities can be stored safely at normal room temperatures between 65°F to 75°F. (20 marks) © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 4 HM/APR 2006/HTH250 PARTS Choose THE BEST answer. 1. For optimum production control, each menu item should have standard portion size, standard recipe, and a) b) c) d) 2. One benefit of standard portion size is a) b) c) d) 3. faster service varied selling prices shorter preparation time reduction of animosity between kitchen personnel and dining room personnel Calculating a yield factor is useful for a) b) c) d) 4. cost factor yield factor standard portion cost standard weight determining the amount of meat to be purchased in the future reducing the waste of inedible parts of meats eliminating the shrinkage of meat during cooking guarding against soaring meat prices Complete the equation. Cost factor per kg x _________ x Dealer Price = Portion Cost a) b) c) d) 5. yield factor yield percentage portion size cost percentage An indirect way to monitor production performance is a) b) c) d) to observe the cooks during production to taste menu items to ask customers for their opinions to weight plated food © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 6. the number of sales for each item the weather number of customers popularity index The production sheet lists a) b) c) d) 11. holidays special events weather all of the above A usual first step in forecasting is to predict a) b) c) d) 10. sales errors made by the cashier portions returned by customers food items needed from inventory food items that are wasted One should include in a sales history any information about conditions and events that have affected sales such as a) b) c) d) 9. set production goals for a chef and staff establish production procedures explain production techniques to e used in training inform production personnel of new recipes A void sheet is used to record a) b) c) d) 8. HM/APR 2006/HTH250 A production sheet reflects a forecast and is used to a) b) c) d) 7. 5 what's needed from stores menu items and quantities to be prepared portions returned by customers all of the above The physical inventory method requires employees to a) b) c) d) add opening to closing inventory calculate from the bin card the number of stock items on hand count the number of stock items on hand check the perpetual inventory records for the number of stock items on hand © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 12. total inventory opening inventory closing inventory average inventory A major advantage of the daily food cost report is that it a) b) c) d) 17. document inefficient employees monitor inventory provide employee meals at a pre-established cost make judgments about the effectiveness of current operations Inventory turnover is calculated by dividing food cost by a) b) c) d) 16. added to cost of food issued subtracted from cost of food issued multiplied by cost of food issued divided by cost of food issued A monthly food cost report enables management to a) b) c) d) 15. First-in, First-out Weighted Average Purchase Price Actual Purchase Price Latest Purchase Price Steward sales is a) b) c) d) 14. HM/APR 2006/HTH250 A method used for determining the value of a physical inventory that assigns the most recent price paid for units is the a) b) c) d) 13. 6 is easier to prepare than the monthly food cost report can be prepared quickly allows management to make day-to-day operating decisions reduces excessive costs The Daily Cost of Food Consumed can be determined by first adding Directs and a) b) c) d) stores transfers from the kitchen to the bar gratis to bar steward sales © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 18. over purchasing of directs excessive issuing of foods from stores theft all of the above Closing Book Value of the Stores Inventory can be determined by subtracting Issues from a) b) c) d) 20. HM/APR 2006/HTH250 Undesirably high food cost percent may be due to a) b) c) d) 19. 7 total available opening inventory closing inventory purchases An important element in the control process is to book inventory values with a) b) c) d) purchases issues actual inventory values receiving values (20 marks) © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 8 HM/APR 2006/HTH250 PARTC QUESTION 1 a) b) c) Given the following information, calculate cost percentages. Round your answers to the nearest whole number. i) Cost RM250; Sales RM890 ii) Cost RM412; Sales RM1,300 Calculate sales prices for the following items given the following figures for cost and desired cost percentage. i) Roasted chicken half - Cost RM 1.90; Cost percent is 30% ii) Pan fried salmon - Cost RM2.70; Cost percent is 40% Imagine that you are the manager of a fine-dining restaurant. You are faced with the problem of a server who refuses to follow the service standards and techniques established by the owner. It is apparent to you that the server's techniques result in faster service, but they are clearly better suited to a diner. Two of the owner's goals are profitability and elegant service. Discuss the possible actions that you might take to bring the employee's performance into line with established standards and to work toward achieving the owner's goals. (9 marks) QUESTION 2 a) Given the following information, calculate total dollar sales. Cost of sales Cost of labor Cost of overhead Loss b) RM46,169 54,446 39,156 1,257 Given the following information, find contribution margin. Average sales price per unit RM 12.50 Average RM6.30 variable cost per unit © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL c) d) e) 9 HM/APR 2006/HTH250 Given the following information, find variable rate. i) Sales price per unit RM15.50; Variable cost per unit RM6.00 ii) Total sales RM223.000; Total variable cost RM91,000 Given the following information, find breakeven point in dollar sales, i) Variable rate 0.42; Fixed costs RM134,500 ii) Fixed costs RM108,000; Contribution rate 0.60 Given the following information, find dollar sales. Variable rate 0.42 Profit RM20,124 Fixed costs RM60.145 f) Given the following information, find profit. Fixed costs RM43,250 Total sales RM90.000 Variable cost RM37,000 (8 marks) QUESTION 3 a) b) Yardley Pizzeria uses the periodic order method for ordering pizza sauce weekly. Determine how much they need to order (in cases) today given the following. i) Normal usage is three cases (6 cans per case) per week ii) Quantity on hand is 6 cans iii) Desired ending inventory is 10 cans The Midtown Coffee Shop uses the perpetual order method. One of the items to be ordered is canned tomato juice. Determine reorder point and reorder quantity given the following. i) Normal usage is 4 cans per day ii) It takes five days to get delivery of tomato juice © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 10 ii) Par stock is 48 cans iv) Cans come packed 12 to a case v) 50% safety factor applied HM/APR 2006/HTH250 (9 marks) QUESTION 4 As a management trainee of The Paradise Hotel, you have been assigned to work as a storeroom clerk for 2 weeks. The first day you were there, you discovered an item on the shelves was still in good condition, but six months old, what, if anything should've been done about it? Why? (6 marks) QUESTION 5 You have purchased a 60 kg rib roast at RM45 per kg. Cooking loss is 35%. a) How many 200 grams (cooked weight) portions can be served? b) What is the cost per portion? c) What is the cost factor per portion? d) If the supplier's price goes up to RM46.50 per kg, calculate your new cost per portion using the cost factor in (c) above. e) Based on the portion cost in (d) above, determine the selling price per portion if: i) ii) food cost is to be established at 40% mark-up on cost is 250% (6 marks) QUESTION 6 a) Compute the popularity index for the following sales. Round each percentage to the nearest one decimal (example: 20.546% to 20.5%, 20.456% to 20.5%) Item Portion sold A B C D E 40 24 16 32 29 © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 11 HM/APR 2006/HTH250 b) Using the popularity indexes calculated in (a) above, predict the sales for each item if total sales for all items are expected to be 200. Round your answer to the nearest whole number. c) Using the forecast developed in (b) above, assume that this forecast must be adjusted to indicate 15% more sales. What should the adjusted forecast for each item be? Round your answer to the nearest whole number. (8 marks) QUESTION 7 Given the following figures from the financial records of a restaurant in Bukit Bendera. Purchases Promotion expense Closing inventory Gratis to bar Transfer from other units Food to bar (directs) Opening inventory Transfer to other units Cooking liquor Grease sales Steward sales RM66.500 380 28,900 50 650 280 21,600 800 550 170 1,920 Employees' meals: Executive (sales value): RM1.800 (Recent average food cost percent: 35%) Other staff (cost value): 1,200 breakfasts @ RM0.50 1,200 lunch @RM1.50 700 dinner @ RM1.70 Required: i. Determine the cosf of food issue, cost of food consumed and cost of food sold for the restaurant. ii. Calculate food cost percent, given the sales figures RM131,450. (8 marks) © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 12 HM/APR 2006/HTH250 QUESTION 8 a) List and explain three (3) potential advantages of using daily and cumulative figures for food costs and food cost percents, rather than relying exclusively on month end calculation? b) One of the most important standards that any food service operations must establish is the standard portion size. List and discuss three (3) possible customer reactions to non standard portion sizes. (6 marks) END OF QUESTION PAPER © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL