Quality
“ begins and ends with us, you and me!”
Bob Johnson
Chairman of Commissioners
European Council for Business Education, ECBE
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
1
Quality
QUALITY IS…..
Apple pie and motherhood
All things to all people
In the eye of the beholder
What we all practice
What we have to do
Pay lip service
Window dressing
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
2
Quality Assurance
The Quality Cascade
– EHEA - ENQA ( ECBE)
– Country, e.g. UK QAA
– Institution
– Faculty/Department
– Programme
– Course/module
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
3
Quality is ………?
•
What?
•
Why?
•
How?
•
Who?
•
When?
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
4
ENQA
Principles
• Culture of quality
• Enhancing quality
• Continuous improvement
• Accountability
• Transparency
• NOT stifle innovation/diversity
• RESPOSIBILITY for OWN QUALITY
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
5
ENQA
Purpose and Objectives
• Common Frame of Reference
• Improve Educational Provision
• Assist in Managing and Enhancing Quality
• Encourage Development of HEIs
• INSTITUTIONAL AUTONOMY!
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
6
ENQA
Standards
1. Policy and Procedures for QA
2. Approval, Monitoring, Periodic Review
3. Assessment of Students
4. QA of Teaching Staff
5. Learning Resources and Student Support
6. Information Systems
7. Public Information
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
7
Obstacles?
National QA
Government Policy
Processes for Change - Committees
Funding (external)
Funds/budgets (internal)
Strength of Stakeholders e.g. Student Unions
External Examiners e.g. UK
People (We Teachers?) Against Change
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
8
Design, Content, Delivery and Assessment
Level Descriptors and Learning Outcomes
Transparency
Content: “Le singe est sur la table” Eddie Izzard
Delivery
Contact time, Team Teaching (Eng. + Marketing)
Independent Learning
Assessment: Why?
Diagnostic, Formative, Summative
Joint assessment tasks (German + Economics)
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
9
INNOVATION: Capturing Ideas 1
Feedback (Questions?)
Students
Alumni
Employers
Colleagues
OURSELVES!
Reflection (Dreams-notepad and pen handy)!!
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
10
Innovation: Capturing Ideas 2
The conference
Own Development - Networking
Sharing and discussing
Ideas
Philosophy
Pedagogy
Practice
Gaining and Adding Inspiration
Diversity
Innovation
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
11
Quality
QUALITY BEGINS and ENDS with US
(you and me)!!
Have a successful and enjoyable conference
Thank you
QA Workshop:
Bob Johnson, Commissioner, ECBE
bob.johnson66@talktalk.net
12