PRELIMINARY PROGRAMME FOR WORLD TOURISM CONFERENCE 2013 21-23 OCTOBER 2013, MELAKA “Global Tourism: Game Changers and Pace Setters” Sunday, 20 October 2013 Morning/Afternoon/Evening - Arrival of International Participants & Check-in at Hotel - Registration for participants Monday, 21 October 2013 08:00 – 9:00 Registration for participants 09:00 – 10:00 Opening Ceremony Welcome Remarks by H.E Dato’ Sri Mohamed Nazri Bin Aziz Minister of Tourism and Culture, Malaysia Welcome Remarks by H.E Datuk Wira Ir. Idris Bin Hj. Haron Chief Minister of Melaka Opening Remarks by H.E Dr. Taleb Rafai Secretary General of UNWTO Opening Speech by H.E Tan Sri Muhyiddin Bin Yassin Deputy Prime Minister of Malaysia 10:00 – 10:30 Coffee/Tea Break Session 1 :Beyond Mass Tourism: Moderator: YBhg Datuk Victor Wee 10:30 - 10:50 Prospering with higher yield markets Allan Flores, Minister of Tourism of Costa Rica 1 10:50 - 11:10 Tourism business beyond profits Jane Ashton, Director Sustainable Tourism TUI Travel PLC 11:10 - 11:30 Targeting for less to get more Thuji Dorji, Acting Director-General Tourism Council of Bhutan 11.30-12.30 Panel Discussion/ Q&A 12:30 –14:00 Lunch Session 2: Innovative Marketing Moderator: Sandra Carvão Chief of Communications, UNWTO Presentations: 14:00 – 14:20 Korea, surfing on the Hallyu wave Lee Charm, CEO, Korean Tourism Organization (KTO) 14:20 – 14:40 Riding on tourism bloggers and social media Andrew McEvoy, Managing Director, Tourism Australia 14:40 – 15:00 New Approaches in Technology Rob Torres, Head of Travel, Google 15:00 – 16:00 Panel discussion/Q & A 16:00 – 16:30 Coffee/Tea Break 19:00 – 20:00 Cocktail/Traditional Games/Tourism Products 20:00 – 22:30 Welcome Dinner hosted by the Hon. Minister of Tourism and Culture, Malaysia 2 Tuesday, 22 October 2013 Session 3: News Directions for Tourism Product Development Moderator: YBhg Dato Dr Ong Hong Peng, Secretary General Ministry of Tourism and Culture, Malaysia Presentations: 09:30 – 09:50 Scaling up the benefits of Homestay and its variants Prof Dr. Amran Hamzah, Universiti Teknologi Malaysia 09:50 – 10:10 Unlocking the Potential of Domestic Tourism-the overlooked sector Du Jiang, Vice Chairman of Representative of China National Tourism Administration (CNTA) 10:10– 10:30 Attracting Youths and Gen-Y Travellers Espen Falkenhaug, Director General, The World Youth Student & Educational Travel Confederation 10.30– 10:40 Building synergies between conservation and viability Mr Zhang Xinsheng IUCN Chair 10:40 – 11.00 Coffee/Tea Break 11:00 – 12.00 Panel discussion/Q & A 12:00 - 13:30 Lunch Tourism Debate: Boon or bane of the tourism sector Moderator: Imtiaz Muqbil Executive Editor Travel Impact Newswire Presentations: 13:30 – 13:50 Tourism and Mega Events Christopher Rodrigues; Chairman, VisitBritain 13:50 – 14:10 Low Cost Carriers Azran Osman Rani, CEO, Air Asia X 14:10 – 14:30 Cruise Tourism Manuel Butler, CEO Turespaña 3 14:30 – 15:30 Panel discussion/Q & A 16:00 – 16:15 Conclusions and recommendations 16:15 – 17:00 Closing Ceremony Representative of Malaysia Representative of UNWTO 17:00 – 17:20 Coffee/Tea Break 20:30 – 22:30 Farewell Dinner hosted by State Government of Melaka Presentation from Melaka Wednesday, 23 October 2013 Morning/Afternoon - Homestay/ Historical Walk/ River Cruise Evening - Departure 4