E d w a r d s Wi n d s o r RealEstateNews INFORMATION TO HELP YOU WHEN BUYING OR SELLING | January 2015 | Believe Me When I Say... By Peter O’malley - Author of Real Estate Uncovered In this Issue: page 1 Believe Me When I Say... page 2 Letter from Editor Choose, Choose, Choose page 3 Commercial Gain Property Sellers page 4 Best Value Real Estate Agent in Hobart When you are interviewing agents to sell your home, many will make appealing claims and promises. It may be the promise of a high price or the claim of superior customer service. ‘If you run the right advertising campaign we could get...’ ‘We could sell this in two weeks!’ ‘There will be no problems selling this one!’ Consumers often experience a large gap between the promises made by sales people and the actual service provided. If you sign with an agent on the basis of certain claims they make, it’s only fair that you can hold that agent to account in the event they fail to deliver. To ensure that you don’t fall victim to an over promising sales person, get all verbal promises in writing, before signing an agency agreement. If the agent’s price quote seems high, simply say to the agent, ‘that sounds good, can you guarantee it in writing?’ This is not to be confused with you as the home owner asking the agents to guarantee an extreme request, such as a sale 30% above market price. No agent can be expected to guarantee a fortunate outcome, whether it’s a sale at above market price or a sale in under two weeks. You are simply asking the agent to guarantee their promises in writing; the unsolicited promises the EDWARDS WINDSOR agent made to you. Most people would agree that this is fair. The best agents are more than happy to back up their verbal promises in writing. If an agent won’t guarantee the price they quote you, you need to ask ‘why not?’ before signing. The best agents are more than happy to back up their verbal promises in writing. To verbally promise a service or result and then back away when asked to commit in writing fails the fair dinkum test. It is very difficult to hold someone to account on a verbal promise, yet easy to do when everything is in writing. When employing an agent to sell your home, you have the most power and control before you sign an agency agreement. Use it wisely. Open 7 Days | (03) 6234 5500 | www.ewre.com.au Choose Choose Choose Choose Choose letter from editor Welcome to the first edition of Real Estate News for 2015. We trust you had a safe and enjoyable Christmas and New Year period. In this edition we have a few articles to help you select an agent. Remember, if an agent has buyers ready for your property then they don’t need you to sign a 90 day listing authority. Should you be thinking of investing in commercial real estate then there is an article that might be of interest to you or, further still, just call and ask to speak with one of our commercial agents. Choose skill, not opinions Some agents tell lies to win your business. Be very careful that you do not choose the agent who tells you the biggest lie about how much ‘you will get’ for your property. This is called ‘buying the business’. Unless the agent is prepared to buy your property, his opinion is irrelevant. If you choose agents based on the selling price they quote you – their opinions – you may be badly disappointed, and may even wind up in financial difficulty. If you suspect that an agent is attempting to buy your business with an inflated sale price estimate, insist he give you his estimate in writing. Insist, also, that he charges you nothing if he sells for less than the price he estimated. This will identify the agents who are enticing you with false quotes. Choose skill, not the cheapest Cheap agents get cheap prices. Be careful choosing an agent based purely on their fees. If agents give their own money away what do you think they will do with your money? It may be better to pay an extra one percent for a selling fee than to receive ten percent less on your selling price. Good negotiators rarely give big discounts on their fees. If they get you the best market price, they are worth a fair fee. Choose NEGOTIATION skill! If you have spent much time interviewing real estate agents, you may have noticed that they talk endlessly about the advertising they do, but few talk about the one thing that is most important to you – their negotiation skill. Poor negotiators can cost you a lot of money. Negotiation skills are vital to ensuring you get the highest possible price. A good negotiator can achieve up to an extra ten percent on your selling price. This can mean thousands of dollars. If you have an attractive property you don’t need a salesperson as much as you need a negotiator. Ask your agent to PROVE his or her negotiation ability to you. Most won’t be able to do so. These are the agents you should avoid. This article is adapted from the seller booklet, Get the HIGHEST PRICE for Your Property. Whatever your property needs are in 2015, from Commercial to Residential, Sales, Leasing and Business Broking to Property Management, Edwards Windsor can be of assistance. With the expectations that interest rates look to remain low for most of 2015, the team at Edwards Windsor, would like to wish everyone a prosperous 2015 in property. Best Wishes Colin Fulton All of us from Edwards Windsor Real Estate would like to wish you a safe and prosperous New Year COMMERCIAL GAIN By Peter O’Malley, Author of Real Estate Uncovered Where do you invest your money? It’s the question that has investors stumped. Returns on bank deposits are nonexistent, residential investors are faced with net returns of 2-3% as home buyers drive prices up and share prices look fully loaded. There is one asset class that has been quietly but steadily yielding an interest return of 6-10% - it’s commercial real estate. Coming out of the GFC, banks were happy to lend into the residential market but were highly cautious of commercial real estate. They imposed tougher lending criteria on commercial property, which kept a lot of money flowing into residential. The risk that banks and investors factored into prices from 2008 to 2012 meant that commercial returns were running around 10%. The gap between the return on commercial real estate and residential widened to the degree that commercial real estate has now become compelling. Experienced investors, retirees and superannuation money have all poured into the commercial real estate sector in recent times, with great success. As money has flowed into the sector, buyers have become more and more comfortable with lower yields, meaning the asset prices have risen and are still rising. Commercial real estate is not really known for capital growth in comparison to residential, but there is no doubt prices are rising on properties with solid leases in place. This gives anyone that bought in the dark days of the commercial market a double benefit, being strong price growth and above average yield. tenants. Furthermore, vacant commercial real estate attracts GST whereas leased commercial is sold free of GST, as a going concern. Commercial real estate is not for the novice investor, nor is it without risk. The quality of the tenant and the lease is a large determinant of how the market responds to a commercial property. In Main commercial real estate segments • Retail • Industrial • Office • Development • Rural fact, it’s more important than the actual yield on offer. Given commercial tenants are a lot tougher to find than residential tenants, a quality tenant on a lengthy lease is absolutely crucial to a successful purchase. Good research will show that there are many listings nationally that have ASX Commercial real estate is not for the novice investor, nor is it without risk. Indeed, the investor market is only showing an appetite for leased properties. The economic environment is tough to get a new enterprise going, making vacant commercial property a different equation to a leased one. listed companies as tenants, on lengthy Vacancy rates are high in many sectors of the commercial market, suggesting landlords don’t want to lose good out of favour, cheap industrial land secure leases. These leases offer net returns anywhere between 6-10%. The yields vary depending on a combination of factors such as location, profile of tenant, income and lease tenure. From a development perspective, many savvy and developers converted it have into purchased residential developments in recent years. Property Sellers When only the best will do! All agents say they are good negotiators. But when it comes to selling your property, do you want GOOD, or do you want the BEST? You can get thousands of dollars more with a good negotiator. Get the HIGHEST PRICE for Your Property shows you how to A book that could make you THOUSANDS of dollars. Yours FREE! present your property for sale and gives you tips on how to select, and work with, a real estate agent. It’s yours FREE – no charge or obligation. Contact us now and we will home deliver your copy. Edwards Windsor Real Estate 03 6234 5500 Who’s the best value real estate agent in Hobart? We reckon we are!! At Edwards Windsor, our team is trained in negotiation. We don’t pop an ad in the paper and sit at your home waiting for a buyer to turn up and say ‘yes’, so that we can say, ‘Sign here’. From the moment you greet us, until the moment we wave you goodbye when your home is happily sold, everything we do at Edwards Windsor is vastly different and represents great value. Give us a chance to show you why we’re often called… “The best value agent in Hobart.” 6234 5500 www.ewre.com.au An agent you can trust EDWARDS WINDSOR Level 2, 89 Brisbane St, Hobart Open 7 Days | (03) 6234 5500 | www.ewre.com.au Level 2, 89 Brisbane Street, Hobart | email: rsales@ewre.com.au Disclaimer: It is not intended that the information and opinions in this newsletter be treated as advice professional or otherwise. Colin Fulton and Edwards Windsor Real Estate do not accept any form of liability, be it contractual, tortious or otherwise, for the contents of this newsletter or for any consequences arising from its use or any reliance placed upon it. The information, opinions and advice contained in this newsletter are of a general nature only and may not be applicable or appropriate to your specific circumstances. As there are many pitfalls associated with buying and selling real estate it is important to get professional independent advice.