RECONCILIATION ACTION PLAN PROGRESS REPORT 2014–2015 CONTENT Secretary’s foreword Message from the Indigenous Leader Indigenous business is our business Our Reconciliation Action Plan for 2014–16 Focus areas for 2014–2016 1 2 3 4 5 Stretch our knowledge and understanding Whole of Department Collaboration National Reconciliation Week NAIDOC Week Cultural awareness learning and development Increasing visual representation of Indigenous culture 6 6 8 10 11 12 Drive changes to employment outcomes Indigenous Staff Committee Indigenous job seekers Policy circle collaboration Indigenous Procurement Policy The Champions Network update from Jo Wood 13 13 14 14 14 15 Lead the way in employment Indigenous staff workshop 16 18 Our learnings 19 EM15-0134 I am pleased to report that the Department of Employment has continued to strengthen its commitment to reconciliation during 2014 and 2015 through the launch of our Reconciliation Action Plan (RAP) in September 2014. Our RAP was endorsed by Reconciliation Australia as a stretch plan, which reflects the maturity and commitment of the whole Department and our intention to continue to stretch ourselves in achieving our targets.This report outlines our reconciliation achievements and also shares our learnings and future focus. Our Department is committed to ensuring reconciliation is embedded into our business practices and informs the decisions we make. To enable Indigenous Australians to share equally in our vision of more jobs and great workplaces, the RAP sets out our commitment to: `` build the knowledge, awareness and cultural capability of our staff `` support the recruitment, retention and career development of our Indigenous staff `` deliver policy and programmes that achieve strong outcomes for Indigenous Australians. The Department has made significant process against the actions in our RAP and we are on track for outstanding actions to be completed by the expiry of the current plan in September 2016. Included in this report are feature stories that demonstrate the innovative strategies we have employed to raise awareness and engagement with reconciliation, and build a culture of respect, relationships and opportunities within the Department. To further demonstrate the Department’s commitment to reconciliation and to support implementation of the RAP I had the pleasure to announce the appointment of Mr Rob Willmett as the Department’s Indigenous Leader and Ms Jo Wood as our Indigenous Champion. I thank them for their leadership and advice and their continued efforts in building a culture of respect and inclusiveness. We have many passionate employees that help to ensure the implementation of our RAP is collaborative, innovative and inclusive. My thanks go to these people as well as the RAP Working Group, the Indigenous Staff Committee and the Indigenous Staff Network who have continued to promote and support reconciliation initiatives in our Department. In the Department of Employment Indigenous business is our business and I am confident that our efforts are making a real difference in Australia’s reconciliation journey. I am proud of our achievements to date but acknowledge there is more that can be done. I look forward to continuing our momentum on our Department’s reconciliation journey. © Commonwealth of Australia 2014 With the exception of the Commonwealth Coat of Arms, the Department’s logo, any material protected by a trade mark and where otherwise noted all material presented in this document is provided under a Creative Commons Attribution 3.0 Australia (http://creativecommons.org/licenses/by/3.0/au/) licence. SECRETARY’S FOREWORD The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links provided) as is the full legal code for the CC BY 3.0 AU licence (http://creativecommons.org/licenses/ by/3.0/au/legalcode). The document must be attributed as the (Reconciliation Action Plan Progress Report 2014-15). Renée Leon Secretary September 2015 1 MESSAGE FROM THE INDIGENOUS LEADER As the Department’s Indigenous Leader I would like to recognise the efforts of so many passionate individuals in the Department who strive to keep reconciliation in the forefront of their minds. Since the launch of our RAP in September 2014 we have implemented a range of strategies aimed at making the Department a leader in reconciliation and Closing the Gap on Indigenous disadvantage. Some of the key achievements the Department has made in implementing our RAP include: `` holding the Department’s inaugural Aboriginal and Torres Strait Islander employee workshop, which brought together staff from across the country to focus on career development and to assist employees to reach their potential `` providing encouragement and support to Indigenous employees to develop individual career management plans, including access to professional career coaches, job shadowing and co-mentoring with senior managers `` introducing ‘policy circles’ to enable different areas across the Department to consult with Indigenous staff on how the programmes and services the Department delivers are designed, evaluated or communicated `` providing all staff with access to a cultural awareness e-learning course and opportunities to attend face-to-face cultural awareness training `` all annual business plans for clusters, groups and branches including the commitments in our RAP which in turn links directly to the work of individuals through their performance agreements. This means everyone in the Department can identify their contribution to making Indigenous business our business `` refreshing our cultural protocols to ensure that we work with Aboriginal and Torres Strait Islander peoples in a way that recognises and respects their culture and heritage `` developing a new process for on-boarding new Aboriginal and Torres Strait Islander employees `` celebrating significant Aboriginal and Torres Strait Islander events such as National Reconciliation Week and NAIDOC Week. INDIGENOUS BUSINESS IS OUR BUSINESS The Department is committed to providing quality services to achieve the Government’s priority of getting more Indigenous Australians into work by: ff building the knowledge, awareness and cultural capability of all employees ff supporting the recruitment, retention and career development of our Indigenous employees ff delivering policy and programmes that achieve strong outcomes for Indigenous Australians. This report includes some of these achievements highlighted in more detail under the three focus areas of the RAP. I am proud that the Department’s reconciliation efforts are making clear progress on creating a departmental culture that respects and values Aboriginal and Torres Strait Islander peoples. I believe we are well placed towards positioning the Department as an employer of choice for Indigenous Australians and I look forward to what is next in our reconciliation journey. Rob Willmett Indigenous Leader September 2015 2 3 OUR RECONCILIATION ACTION PLAN FOR 2014–16 The Department of Employment’s Reconciliation Action Plan (RAP) is divided into three areas: FOCUS AREAS FOR 2014–2016 To stretch our Reconciliation Action Plan actions and targets, we have developed three focus areas that connect our corporate business with Indigenous business. RELATIONSHIPS… between Aboriginal and Torres Strait Islander peoples and non-Aboriginal and Torres Strait Islander peoples are the keystone to reconciliation. Over the past 226 years, many Aboriginal and Torres Strait Islander peoples and non-Aboriginal and Torres Strait Islander peoples have come together and have forged strong connections and found richness in diversity. STRETCH OUR KNOWLEDGE AND UNDERSTANDING DRIVE CHANGES TO EMPLOYMENT OUTCOMES LEAD THE WAY IN EMPLOYMENT RESPECT… is built through understanding and learning about Aboriginal and Torres Strait Islander peoples. We recognise that Aboriginal and Torres Strait Islander Australians are the oldest continuing living culture in the world – at least 60,000 years old. We recognise the continuing connection to the land and sea, and the impact of past injustice on Aboriginal and Torres Strait Islander peoples past and present. OPPORTUNITY… provides space for Aboriginal and Torres Strait Islander peoples to reach their potential. Seeing opportunities for improving how we work with Aboriginal and Torres Strait Islander peoples is a key focus of this Reconciliation Action Plan. 4 5 A FOCUS AREA FOR 2014–2016 STRETCH OUR KNOWLEDGE AND UNDERSTANDING The Department values all opportunities to deepen our commitment and pride in the relationships we have with our Aboriginal and Torres Strait Islander colleagues, clients and provider organisations, and across workplaces. WHOLE OF DEPARTMENT COLLABORATION Recognising that stretching our knowledge and building understanding is the basis for any meaningful steps towards reconciliation, the Department’s Indigenous Champion Jo Wood and the Reconciliation Action Plan (RAP) Working Group have been focusing on building cultural capability across the Department. The RAP Working Group conducted an analysis on all business plans regarding the ‘Indigenous Business is Our Business’ section. The RAP Working Group was encouraged to see that in 6 addition to the mandatory commitments, a number of groups and branches included additional actions around the three themes of the RAP. The most popular action items being: `` Action Item 11. To strengthen our recruitment and retention of Aboriginal and Torres Strait Islander staff `` Action Item 13. Policy Engagement `` Action Item 6. Cultural Capabilities In December 2014 the RAP Working Group invited groups and branches committed to similar action items to participate in a series of connection sessions to share ideas and work together in achieving the outcomes set out in the business plan. The purpose of the connection sessions was to share ideas about what cultural capabilities mean to each branch and how the branches are going to achieve the outcomes set out in the business plans. Groups and branches committed to similar action items participated in three discussions on specific topics relating to cultural capabilities including what is beyond foundation cultural awareness training. INDIGENOUS CHAMPION JOINS THE CANBERRA COMMUNITY SLEEPOUT In support of the Canberra Community Sleepout Jo Wood, the Department’s Indigenous Champion, participated in the event and invited staff and their family and friends to join her and see what it’s like to be homeless for just one night. “The statistics for Indigenous homelessness rates in Canberra did have an impact for me; Aboriginal and Torres Strait Islander peoples in Canberra are 10 times more likely to experience homelessness. And because it was about Canberra—my home—that wasn’t just a statistic, it was about people in my community, probably even in my suburb. Raising money to support services that are helping to break the cycle of homelessness in Canberra came to seem like a pretty important thing to do,” said Jo. Our ‘Employment & Friends’ fundraising team raised over $3800. And the Sleepout as a whole has raised over $105,000. The funds support Communities@Work and St Vincent de Paul, organisations that provide emergency accommodation, food and other essential services to the most vulnerable and disadvantaged people in the Canberra community. Photo above: Left to right: Wendy Clear and Jo Wood at the Canberra Community Sleepout, November 2014. 7 NATIONAL RECONCILIATION WEEK National Reconciliation Week, which ran from 27 May to 3 June 2015, was celebrated across the Department, with staff participating in a range of events in all parts of the country. National Office kicked off its celebrations with a visit to the National Museum of Australia for a guided tour of the First Australians: Gallery of Aboriginal and Torres Strait Islander Peoples. Jo Wood led a group of more than 35 staff who absorbed the history of the first Australians through stories and interactive displays. An all-staff event was the centrepiece of the week. Australian entertainment industry veteran Lex Marinos gave staff an insight into his experience growing up in regional Australia and the close affinity he has had with Indigenous Australians throughout his life and career. The event was officially opened by Ngambri Elder Paul House, and Rob Willmett, the Department’s Indigenous Leader and the Secretary spoke about the importance of reconciliation for them personally and for the Department. The HarmonE choir joined in the celebrations with two performances—‘Stomping the Ground’ and ‘Sesere eeye’, a traditional song from the Torres Strait Islands. Lisa Charles, the Department’s Senior Indigenous Adviser, presented Vicki Rundle, Group Manager of People and Communication, with artwork for the Department on behalf of the Indigenous Staff Network and the Indigenous Staff Committee. The artwork, titled “Network”, was developed in collaboration with the Indigenous Staff Network and will remain on display in the Department. ‘CHANGING IT UP’ FOR RECONCILIATION A Western Australian state office forum held during Reconciliation Week was a great way to promote the achievement of higher employment outcomes for Indigenous job seekers. Held in June 2015 and facilitated by the Department’s Indigenous Leader, Rob Willmett, the forum demonstrated the 2015 Reconciliation Week theme of ‘Change It Up’. The State Office co-hosted the forum with Crown Perth. The forum brought together significant employers, such as Woolworths and Australia Post, with employment services providers, all of whom have a common interest in Indigenous employment. Employers took the opportunity to share what they have done to engage, retain and develop Indigenous staff, as well as what both they and employment services providers could improve in the future. Forum participants heard an inspirational address from Rosemary May, a young Indigenous Australian who is building a career with the Crown Group. Her success came after being referred by, and receiving assistance from, an employment services provider. Crown’s Group Manager of Indigenous Employment, Sean Armistead, reflected that, ‘although everyone should be proud of what had been achieved to date, we all need to do more to ensure that we make progress in closing the gap.’ Photos above: Left to right: Rob Willmett, Queensland State Manager and Indigenous Leader; Lennett Sandy, Australia Post; Melinda Shekle, Western Australia state office; and Ian Richards, West Australian State Manager, at the Western Australian state office forum, June 2015. 8 9 CULTURAL AWARENESS LEARNING AND DEVELOPMENT NAIDOC WEEK NAIDOC Week 2015 was celebrated across the Department with a range of activities in national, state and regional offices. Staff recognised this year’s NAIDOC Week theme We All Stand on Sacred Ground: Learn, Respect & Celebrate with a variety of activities celebrating land and culture. `` National Office celebrated in spectacular style with the annual Flag Bearing Ceremony. A key event for the Department, the Secretary welcomed staff to the celebration of unity between Australian, Aboriginal and Torres Strait Islander cultures which saw the bringing together of all the flags. The event was opened with traditional dancing from the Ngaran Ngaran Culture Awareness group, followed by the harmonE choir singing Inanay, a traditional song from the Torres Strait Islands. `` Victoria State Office launched their Sacred Places Calendar, which is an initiative to learn more about places of significance to individual staff members. `` Hunter and Northern NSW Regional Office attended a cultural tour at Baiame Cave which was led by experienced Aboriginal guides to share their knowledge of the region. `` Western Australia State Office learnt about the history and cultural significance of Aboriginal art by hosting an Aboriginal art class. Everyone working in the Department is required to develop and maintain a foundation level of understanding and awareness of Aboriginal and Torres Strait Islander cultures and history. The Department provides foundation workshops and programmes including online learning, and cultural awareness training. These workshops and programmes help staff to: `` build knowledge and understanding of the contemporary issues affecting Aboriginal and Torres Strait Islander peoples `` build awareness of Aboriginal and Torres Strait Islander peoples diverse language/s, community protocols and cultures `` understand how the Department contributes to Australia’s reconciliation journey and achieving the Closing the Gap targets. Many employees have continued to build their cultural awareness beyond the foundation level. The workshops and cultural experiences listed below provided opportunities for staff to extend their cultural understanding and knowledge: `` `` `` `` Marumali Program Jawun Program Canberra Cultural Tours National Museum of Australia ‘First Australians’ guided tour `` Aboriginal and Torres Strait Islander Cultural Competence Course (CCCA). Western Australia State Office in collaboration with jobactive providers promoted jobactive and displayed local job vacancies at the NAIDOC Family Day. Photo above: Dancers from the Ngaran Ngaran Culture Awareness group with the Secretary, Renée Leon, and Deputy Secretaries Sandra Parker and Martin Hehir. 10 11 INCREASING VISUAL REPRESENTATION OF INDIGENOUS CULTURE A FOCUS AREA FOR 2014–2016 DRIVE CHANGES TO EMPLOYMENT OUTCOMES Our staff continue to build upon and utilise the knowledge of our Aboriginal and Torres Strait Islander employees, provider organisations and partners in Australian workplaces to consider new ways to carry out business and create policies and programmes that are inclusive and effective. Story and visual representation have been critical factors in cultural continuity and in supporting the reaffirmation of Aboriginal and Torres Strait Islander traditions and values. The Department has utilised a number of mediums to increase the visual representation of Indigenous cultures. These include the presence of Aboriginal and Torres Strait Islander flags in National Office, sharing more stories of our Indigenous staff and the creation of a strong and unique design for communication that would create a powerful connection between the Indigenous Staff Network, the Department and other key stakeholders. The Department is committed to consulting with Aboriginal and Torres Strait Islander staff on a wide range of issues and initiatives being developed across the Department as so much of our work impacts on Indigenous Australians. INDIGENOUS STAFF COMMITTEE The Indigenous Staff Committee (ISC) provides an important mechanism for Aboriginal and Torres Strait Islander employees to support each other, share information and experiences. It is also an opportunity to provide guidance and support to other members, encouraging peer support and mentoring promotes career development potential for Aboriginal and Torres Strait Islander employees. The role of the ISC is to advise the Department on issues relating to recruitment, retention and career development initiatives specific to Aboriginal and Torres Strait Islander employees. The Department commissioned Aboriginal artist, Danielle Mate Sullivan, to design two artworks that enabled the Indigenous Staff Network to formalise their creative identity and establish a visual presence that is unique to the Department. Danielle met with Indigenous staff at our Department’s Aboriginal and Torres Strait Islander Workshop in March 2015 to learn more about the network and identify perceptions of identity among us. The artwork titled ‘Network’ (figure 1) will be incorporated into the Department’s Indigenous communication products including the Indigenous career development guidelines, cultural protocol guidelines and the Indigenous portal. The artwork titled ‘connected’ (figure 2) will be used to visually represent the Departments Indigenous Staff Network. Figure 1 The ISC contributes towards positioning the Department as an employer of choice for Indigenous Australians by: `` advising on the development of strategic approaches to recruit, retain and develop the careers of Aboriginal and Torres Strait Islander employees `` identifying issues affecting the recruitment, retention and career development of Aboriginal and Torres Strait Islander employees, and making recommendations to address these issues `` advocating the views and perspective of Aboriginal and Torres Strait Islander employees `` supporting the Department in implementing its Reconciliation Action Plan and particularly to build a culturally capable workforce by providing input and advice into initiatives `` providing advice and support for the Department’s Reconciliation Action Plan and the development of the Indigenous Recruitment Retention and Career Development Strategy. Figure 2 12 13 INDIGENOUS JOB SEEKERS INDIGENOUS PROCUREMENT POLICY As at the end of March 2015, 9.4 per cent of the Job Services Australia caseload were Indigenous job seekers. The Department undertakes all procurement consistent with the Indigenous Procurement Policy implemented across the APS in July 2015. The Department has strengthened its procurement policies to maximise Indigenous employment and supplier opportunities through: A key objective of the new jobactive system which commenced on 1 July 2015 is to increase job outcomes for unemployed Australians with specific targets for Indigenous Job Seekers. Accordingly, there are two initiatives within the new Performance Framework which are designed to increase the levels of employment outcomes for Indigenous job seekers. The first initiative is the introduction of a specific performance measure within the Star Ratings calculations which assesses the levels of 26-Week Outcomes for Indigenous job seekers. It is recognised that Star Ratings are an important driver of organisations’ behaviours and this measure ensures that organisations are well incentivised to achieve sustained employment outcomes for their Indigenous job seekers. The second initiative is the introduction of Indigenous Outcomes Targets which are not part of the Star Ratings assessment. The targets require employment providers to achieve shares of employment outcomes for Indigenous job seekers which are at least equivalent to the proportions of Indigenous job seekers being assisted. POLICY CIRCLE COLLABORATION Policy circle discussions have been introduced to bring together a range of Aboriginal and Torres Strait Islander employees from across the Department from all different classification levels. A policy circle is essentially a committee or working group of Aboriginal and Torres Strait Islander staff, which different areas of the Department can consult in order to incorporate the knowledge and experience of the circle’s members into the policy making process. `` providing internal guidelines and training on the policy focused on new reporting arrangements `` effective systems for promoting the policy, monitoring and tracking progress towards both the employment and procurement targets `` expanding the vendor base of Aboriginal and Torres Strait Islander providers in different locations whom the Department could approach to source products and services `` working with Supply Nation to cultivate valuable networks through events including: `` Connect 2015 Conference and Business Opportunity Fair/Tradeshow on 25-26 May in Sydney `` Meet the Indigenous Supplier event co-hosted by the Department of the Environment and Supply Nation on 21 July 2015 in Canberra THE CHAMPIONS NETWORK UPDATE FROM JO WOOD The Department has made solid progress on implementing commitments set out in the RAP that go directly to achieving a number of actions under the strategy, including: An important part of my role as the Department’s Indigenous Champion is to work with external stakeholders in whole-ofgovernment approaches to Indigenous employment, in particular the Indigenous Champions Network. The Indigenous Champions Network brings together senior level advocates from across Government agencies to focus on Indigenous employment matters of strategic and APS-wide importance and gives us all the chance to exchange ideas and discuss solutions to workplace diversity issues across the APS. `` career development for Aboriginal and Torres Strait Islander staff, including development of career management plans, job-shadowing and co-mentoring programmes and delivery of the first Aboriginal and Torres Strait Islander Staff Workshop in March 2015 `` building an inclusive workplace by embedding a commitment to cultural awareness in employees’ performance agreements, celebrating National Reconciliation Week and NAIDOC week and refreshing the Department’s cultural protocols and on-boarding programme. `` actively looking for opportunities across the Department to influence, contribute and promote ideas on how to use the Indigenous Procurement Policy and Indigenous suppliers. One area the Network has been focused on is the Commonwealth Aboriginal and Torres Strait Islander Employment Strategy to achieve the Government’s Indigenous employment target by 2018. The Department is continuing its work on promoting business opportunities for Aboriginal and Torres Strait Islander peoples in line with Government requirements. The key actions and principles set out in the strategy complement the Department’s commitments in our Reconciliation Action Plan and efforts to support the recruitment, retention and career development of Aboriginal and Torres Strait Islander employees. While some of our staff might not have much experience in policy roles, the knowledge of people in programme, contract management and corporate roles is highly valuable to the policy process, as is knowledge acquired outside the workplace. For example, staff with experience in working with employment service providers can make an important contribution to designing and managing future services to better serve Aboriginal and Torres Strait Islander job seekers. Policy experience is not required to be part of the policy circle – teams that want to consult the policy circle will be asked to provide enough information to properly consider an issue. Consulting line areas will also be asked to support the policy circle by answering questions or participating in discussion, if the members of the circle ask them to. 14 15 A FOCUS AREA FOR 2014–2016 LEAD THE WAY IN EMPLOYMENT Within the Department and through our contractors, we will create pathways to develop and retain existing and attract new Aboriginal and Torres Strait Islander employees. A range of initiatives to support Indigenous staff recruitment, retention and career development have been or are currently being implemented across the Department: ` In March 2015 the Department facilitated a pilot job shadowing programme for our Indigenous Australian Government Development Programme (IAGDP) participants. ` In April 2015 the job shadowing programme was extended to all Aboriginal and Torres Strait Islander employees interested in learning about the operation of different areas of the Department and in the different types of roles performed by SES officers and senior managers JOB SHADOWING 16 The Department remains committed to improving Indigenous engagement in the workplace and in developing a talented and versatile Aboriginal and Torres Strait Islander workforce. It values the unique skills, expertise and wisdom of all our Indigenous employees and encourages the sharing of this knowledge with other members of staff. Our Department is facilitating these opportunities through job shadowing and co-mentoring programmes that enable Indigenous staff to learn from senior managers in the Department and give mentors insight into the perspectives of Indigenous people working in Government. Melinda Shekle, a contract manager from the Western Australia State Office is just one of our Indigenous staff members taking the opportunity to participate in the co-mentoring programme along with her mentor, Ian Richards, State Manager for Western Australia. CAREER COACHING ` Throughout May and June 2015 the Department offered Aboriginal and Torres Strait Islander employees access to a career coach to help develop their Career Management Plans. The coaches assisted staff to consider career objectives and the leadership skills that they want to build. ` In June 2015 the Department introduced the Indigenous Co-Mentoring programme to support the Department’s commitment to achieving reconciliation between Aboriginal and Torres Strait Islander peoples and the wider Australian community and to retain and develop our Aboriginal and Torres Strait Islander employees. SHARING OUR UNIQUE KNOWLEDGE CO-MENTORING the co-mentoring programme has been a valuable experience as I’ve not only had the opportunity to share some of my knowledge and experience of working in the Public Service but I’ve also had the privilege of learning a great deal from Melinda on Indigenous culture and perspectives,” Ian said. The two-way learning experience has certainly benefited Melinda on both a personal and professional level. ‘It’s been a valuable experience and one that will help me achieve my long term goal of securing a substantive APS 6 position. It’s also been good for my short term goal of bettering myself, being more confident and doing my job the best that I can.’ Melinda decided to participate in the co-mentoring programme to increase her knowledge of the workplace and ways to work better. ‘I feel more confident as my mentor has given me advice on what I can do to stretch and challenge myself and on things I could do to do my job better and be more competitive, which I have put into place. My mentor has always had something to share with me during our meetings and I always walk away feeling motivated’ Melinda said. It is the sharing of knowledge that also attracted Melinda’s mentor Ian Richards to participate in the programme. ‘Participating in Photos above: Left to right: Melinda Shekle, Western Australia state office; and Ian Richards, West Australia State Manager, June 2015. 17 OUR LEARNINGS The launch of the Department’s RAP in September 2014 was a significant step that enabled us to publicly declare our commitment to reconciliation. Throughout the last 12 months many of our employees were involved in turning our commitments into actions and there were a number of key learnings along the way. Some of these learnings include: INDIGENOUS STAFF WORKSHOP Indigenous staff from across the Department gathered in Canberra on 11 and 12 March 2015 for the Department’s first Aboriginal and Torres Strait Islander Staff Workshop. The workshop focused on: ` recruitment, retention and career development of Aboriginal and Torres Strait Islander employees ` Indigenous employee engagement with the Executive ` promotion of Indigenous issues within the Department ` Indigenous employee governance structures. Participants spent two days networking, learning from leaders and discussing Indigenous matters in the Department. They also had the opportunity to hear from a range of guest speakers covering topics from embracing culture to professional development. `` The importance of a small dedicated team and RAP Working Group to oversee the implementation of the RAP ensures that progress is being made and enables greater engagement across the Department. Kerrie Tim, Special Advisor Indigenous Employment, Department of the Prime Minister and Cabinet, gave a special presentation on the significance of acknowledging the traditional owners of country, the challenges faced by all public servants in delivering policies and services in a political environment, and the importance of thinking about your life and work in relation to the legacy you leave. `` Recognition that balancing reconciliation as a priority with work pressures can be challenging at times. As a result of the workshop the Department implemented a range of actions that focused on fostering the Indigenous Staff Network including: ` increased number of stories and announcements on the Employment intranet page and monthly newsletter ` refreshing the Department’s Aboriginal and Torres Strait Islander cultural protocols ` introduction of an innovative on-boarding programme for Aboriginal and Torres Strait Islander employees. 18 `` Keeping our Stretch RAP activities manageable, achievable and realistic to help maintain motivation and momentum. `` The important role senior leaders play in encouraging our commitment to practical reconciliation at all levels. `` Continued effort is required to raise the Department’s profile and visibility within Indigenous Australia to attract, retain and foster Aboriginal and Torres Strait Islander employees. `` Cultural capability is essential to the successful delivery of services to Aboriginal and Torres Strait Islander peoples. `` Recognition that the past 12 months has laid the foundation for success into the future for reconciliation in the Department. 19