2012 -2016 CORPORATE STRATEGIC PLAN – Progress Report (HIGHLIGHTS COUNCIL IDENTIFIED 2013 PRIORITIES) Revised March 11, 2014 FOCUS AREAS COMMUNITY BUILDING & ENGAGEMENT 2012 -2016 PRIORITIES PROGRESS CELEBRATE AND RECOGNIZE COMMUNITY SUCCESSES √ √ √ √ √ √ PROMOTE COMMUNITY EVENTS AND FESTIVALS √ √ √ √ √ √ √ √ 2012 Initiatives 2013 Initiatives 2014 Initiatives Green Business Awards Expanded Council recognition program Green Business Awards Development of RCMP SPURS (youth leadership) program for outstanding youth in the community Coordinated ribbon cutting for 2 new businesses Green Business Awards Centennial Citizens of the Century initiative Coordinate ribbon cutting ceremonies for new businesses Support implementation of a number of festivals/events throughout the year Festivals/Main Events hosted: Airport Day A Pitt Meadows Christmas Bard in Spirit Square Canada Day Earth Day Earth Hour Emergency Preparedness Fair Harris /Barry’s Roubaix Heritage Tea Hockey Day Home Show Osprey Day Osprey Village Tree Lighting Pitt Meadows Day (includes Youth Fest) Pitt Meadows Easter Egg Hunt Remembrance Day Shake-out BC Earthquake Drill Shoreline Cleanup Sports Expo Summer Serenade Series RCMP Torch Run Volunteer Week-recognition events Youth Week New Events Arena Opening* Unveiling of Brendan Morrison wood carving* Freedom of the City* Kids Running for Kids* Library Opening* Rick Hansen – Man in Motion 25th* Anniversary Tour Seniors Centre Opening* * non recurring Support implementation of a number of festivals/events throughout the year Festivals/Main Events hosted: Airport Day A Pitt Meadows Christmas Bard in Spirit Square Canada Day Earth Day Earth Hour Harris /Barry’s Roubaix Heritage Tea Hockey Day Home Show Osprey Day Osprey Village Tree Lighting Pitt Meadows Day (includes Youth Fest) Pitt Meadows Easter Egg Hunt Remembrance Day Shake-out Earthquake Drill Shoreline Cleanup Sports Expo Summer Serenade Series RCMP Torch Run Volunteer Week-recognition events Youth Week New Events Bluegrass Festival Family Day MacLean Park Opening* Shamrock Shake Osprey Spring Fling * non recurring Support implementation of a number of festivals/events throughout the year Festivals/Main Events planned: Airport Day A Pitt Meadows Christmas Bard in Spirit Square Bluegrass Festival Canada Day Earth Day Earth Hour Emergency Preparedness Fair Family Day Harris /Barry’s Roubaix Heritage Tea Hockey Day Home Show Osprey Day Osprey Village Tree Lighting Pitt Meadows Day (includes Youth Fest) Pitt Meadows Easter Egg Hunt Remembrance Day Shake-out Earthquake Drill Shamrock Shake Shoreline Cleanup Sports Expo Spring Fling Summer Serenade Series RCMP Torch Run Volunteer Week-recognition events Youth Week New Events Centennial Gala* Centennial Community Birthday Party and Heritage Fair* Expanded CPO opening* Golden Ears Half Marathon and 10K Run* PMFRC Fitness Centre and Multi-purpose Room opening* Host major Youth Action Park special event in partnership with RCMP promoting Scooter Safety and Awareness * non recurring FOCUS AREAS COMMUNITY BUILDING & ENGAGEMENT 2012 -2016 PRIORITIES PROGRESS PRIORITIZE COMMUNICATIONS √ √ √ √ √ √ CREATE CITIZEN ENGAGEMENT OPPORTUNITIES √ √ √ √ √ √ √ √ 2012 Initiatives 2013 Initiatives Twitter launch; City Facebook (600 followers); 20 press releases Annual Mayor’s Breakfast CityTalks newspaper ad Annual Report highlights distributed to all residents and a full digital version available online PMEDC several media networks, e-news, blog posts -Times Article: Developing Ideas, Invest North Fraser Article: Business Examiner Open Burning educational drive to all Agriculturally zoned properties “Take a Bite Out of Garbage” Curbside Organics education campaign Numerous social media feeds on Twitter and Facebook (900 followers); 20 press releases Annual Mayor’s Breakfast Launch of new Parks & Leisure Services website Business License Info insert CityTalks newspaper ad Annual Report highlights distributed to all residents and full digital version available online Bi-weekly Garbage/Reduce Your Waste awareness campaign PMEDC several media networks, e-news, blog posts -Times Article: Developing Ideas, Invest North Fraser Article: Business Examiner Open burning educational drive to all agriculturally zoned properties Citizen Satisfaction Survey Open Houses: Urban Beekeeping; Pedestrian & Cycling Master Plan; 2013 Business Plan and Budget; Housing Action Plan Festivals Network Forum and Workshops, Volunteer Recognition event, festivals/events grants to community groups, support and implementation of events and festivals in all years. PMEDC Business Retention & Engagement Centennial Organizing Committee Open Houses: Bonson Park Plan Master Transportation Plan Comprehensive Parking Strategy Steering Committee Projects: South Bonson Park Master Transportation Plan Sustainability Dialogues/Technical Advisory Group Meetings Enhanced 2014 Budget & Business Planning Process Reduce Your Garbage contest lunch with the Mayor Agri-Food Hub Visioning Project Hosted 2 Community Council Meetings at PM Seniors Centre & PM Senior Secondary Centennial Logo Contest (Facebook voting) 55 Plus Engagement Process, including symposiums in Maple Ridge & Pitt Meadows, 397 surveys completed and numerous focus groups Youth Engagement Strategy, including inclusive SD grade 7’s, high schools and Youth Councils Pitt Meadows Day public art engagement booth and community 3D mural Festivals Network Forum and workshops, Volunteer Recognition event, festivals/events grants to community groups, support and implementation of events and festivals in all years. PMFRC Fitness Centre Engagement Project PMEDC Business Retention & Engagement 2014 Initiatives Numerous social media feeds on Twitter and Facebook (1,200 followers); 20 press releases The City’s Centennial blog Annual Mayor’s Breakfast Business License Info Insert CityTalks newspaper ad & email distribution Annual Report highlights distributed to all residents and full digital version available online PMEDC several media networks, e-news, blog posts -Times Article: Developing Ideas, Invest North Fraser Article: Business Examiner Education drive for homeowners with residential sprinklers on requirements for maintenance Updated/New Quarterly reporting Launch of City’s mobile enabled website Centennial Organizing Committee & Centennial Event Volunteer opportunities Centennial Park Plan Consultation Centennial Banner Project Centennial Public Art Task Specific Working Groups Further enhancement to the Budget & Business Planning Process New Active Transportation Council Advisory Committee Youth Council Engagement Project (grant funding dependent) Pilot implementation of neighbourhood champion communication tool (Community Voice) Youth Engagement Strategy, including inclusive SD grade 7’s, High Schools and Youth Councils Youth Service Marketing (re-brand) Focus Groups to include community partners and parents/guardians Festivals Network Forum and workshops, Volunteer Recognition Event, festivals/events grants to community groups, support and implementation of events and festivals in all years PMEDC Business Retention & Engagement 2 #117353v6 FOCUS AREAS COMMUNITY BUILDING & ENGAGEMENT ECONOMIC DEVELOPMENT & LAND USE 2012 -2016 PRIORITIES PROGRESS IMPROVE & ENHANCE RECREATIONAL & SPORTS AMENITIES √ √ √ √ √ √ BRING OPTIONS TO COUNCIL ON A PROCESS TO ENGAGE THE PUBLIC IN MAKING A DECISION ON WHETHER TO PROCEED WITH DEVELOPING A POOL OR NOT (ADDED 2013) √ √ √ √ √ √ √ √ DISCUSS AND DEFINE CITY’S SOCIAL MANDATE √ √ √ √ √ √ √ √ RECOGNIZE IMPORTANCE OF NEIGHBORHOOD DEVELOPMENT, COMMUNITY & LEGACY PARTNERSHIPS √ √ √ √ √ √ EXPLORE & ENHANCE EDUCATION & TRAINING OPPORTUNITIES √ √ √ √ √ √ ENCOURAGE DENSIFICATION AND A RANGE OF DIVERSE HOUSING √ √ √ √ √ √ 2012 Initiatives 2013 Initiatives 2014 Initiatives Completed Arena upgrades Upgrades to PM Athletic Park Tennis Courts Secured grant for Recreation Centre renovations Harris Road Park Field renovations Lights installed at Youth Action Park Opening of the PM Seniors Recreation Centre Opening of MacLean Park Outdoor Fitness Circuit installed at Hoffmann Park Harris Road Park Field renovations – Phase 2 Two new leash optional trails on the Pitt River dikes New Multi-Purpose Room at PM Family Recreation Centre New Trail and Outdoor Recreation Guide Proposed Centennial Park Proposed South Bonson/Airport Way Park Upgraded Fitness Centre at the Pitt Meadows Family Recreation Centre Community Garden expansion Water spray features replaced at Harris Road Park Some additional trail work in South Bonson area Renew Active Kids Club Agreement with School District No. 42 Construction of change rooms at PM Turf Field Consultant led workshop with no direction given to proceed during this Council term √ √ Budget approved to retain consultant to help define social mandate Social Planning Consultants retained to assist with development of corporate social mandate Social Sustainability Technical Advisory Group Report Housing Action Plan adopted Living Wage discussion Receipt of Social Mandate final report Community Amenity Policy for Affordable Housing research Apartment Rental Standards of Maintenance Bylaw Expand promotions of low cost accessible recreation programming offered by Parks and Leisure Work to identify & reduce barriers to participation in recreation programs for children 6-12 years old Participation in Healthy Communityies Forum Launch of the Neighbourhood Champions Speaker Series Update to Artist in Residence Program Participation in Healthy Communities Forum Participation in Welcoming Communities Dialogues Expanded Neighbourhood Matching Grant Program Neighbourhood Champions Speaker Series Artist in Residence Studio opening in Osprey Village Centennial Parks Plan & Art Projects Neighbourhood Champions Speaker Series Neighbourhood Matching Grant Program Meeting with the Minister of Advanced Education Participation on the North Fraser Education Task Force working to advance postsecondary education in the North Fraser region Participation on the North Fraser Education Task Force working to advance postsecondary education in the North Fraser region Participation in the North Fraser Education Forum (Apr) Revisions to Single Family Infill Development Permit guidelines Adoption of the Housing Action Plan Community Amenity Policy for Affordable Housing research √ √ Housing Action Plan under development Implementation of new secondary suite regulations 3 #117353v6 FOCUS AREAS ECONOMIC DEVELOPMENT & LAND USE TRANSPORTATION 2012 -2016 PRIORITIES PROGRESS DIVERSIFY TAX BASE BY ENCOURAGING NON-RESIDENTIAL GROWTH AND CREATE LOCAL JOBS √ √ √ √ √ √ CREATE A VIBRANT CIVIC CENTRE √ √ √ √ √ √ PRESERVE OUR AGRICULTURAL LANDS AND NATURAL SPACES √ √ √ √ √ √ EXPLORE OPPORTUNITIES RELATED TO THE FRASER RIVER √ √ PURSUE (LOBBY FOR) IMPROVEMENTS TO THE LOUGHEED CORRIDOR √ √ √ √ √ √ √ √ 2012 Initiatives 2013 Initiatives 2014 Initiatives New Decommissioning Secondary Suites Policy adopted Amendments to OCP to include Housing Action Plan policies Inter-municipal Business Licence Pilot Project Invest North Fraser & BC Jobs Plan Projects Completion of the North Lougheed Land Use Study North Lougheed Agricultural Land Commission Application Launch of the PMEDC Business Directory Numerous meetings with the Minister of Economic Development on the BC Jobs Plan Became a BizPal Community Member Hosted several visits from BC’s International Trade & Investment Reps Washington State Aerospace Trade Mission Participation in Intermunicipal Business Licence pilot project True North Fraser Brand launch Invest North Fraser & BC Jobs Plan Projects Participation in major tenant attraction bids at Golden Ears Business Park ALC approves exclusion of the North Lougheed Commercial zoning changes in Osprey Village Participated in several international investor tours N. Lougheed OCP Amendment Application to Metro Vancouver for North Lougheed RGS Extension of Inter-municipal Business Licence pilot project North Lougheed Detailed Area Plan (pending Metro Vancouver approval) Invest North Fraser Agri-Food Hub Business Case Open for Business Audit Development Incentive Research Project Marketing and Attraction for YPK Int’l Education and Business Park Seasonal lighting Free Wi-Fi in the Civic Centre Seasonal garden display Numerous celebrations and events in the Civic Centre Seasonal lighting Seasonal garden displays Numerous celebrations and events in the Civic Centre Budget approved for Pitt Meadows Family Recreation Centre upgrades Budget approved for expansion of the Community Police Office Public Art bike rack installation Numerous celebrations and events in the Civic Centre Proposed improvements to Civic Centre Signage Completion of upgrades to the Pitt Meadows Family Recreation Centre Construction of expanded Community Police Office completed Kennedy Road Area Study Draft Regional Context Statement identifying agriculture & conservation areas consistent with Metro Vancouver’s Regional Growth Strategy Medicinal Marijuana Zoning Review Preparation of New Soil Deposit & Removal Bylaw & Companion Enforcement Bylaw Meeting with the Minister of Agriculture Minister of Agriculture/MLA tour of Pitt Meadows Preparation of Zoning Bylaw Amendment to Medicinal Marijuana Regulations Adoption of new Regional Context Statement in the OCP Participate in North Fraser Tourism Corridor Stakeholder Meeting Participation in Metro Vancouver’s Experience the Fraser initiative Participate in North Fraser Tourism Corridor planning Participation in Metro Vancouver’s Experience the Fraser initiative Participate in North Fraser Tourism Corridor planning Third lane westbound opens on Lougheed Hwy Preparation of briefings on the North Lougheed and Harris Road interchange for the Minister of Transportation (MoT) Meeting with Minister of Transportation & numerous meetings with staff from the Ministry of Transportation and the Gateway Program New Master Transportation Plan under development Preparation of briefings on the North Lougheed and Harris Road interchange for the Minister of Transportation (MOTI) Meeting with Minister of Transportation (MOTI) & numerous meetings with Ministry of Transportation staff Adoption of new Master Transportation Plan and referral to MOTI and TransLink Meeting with the new Minister of Transportation & Ministry staff regarding the Harris Road & North Lougheed interchange MOTI review of the Harris and Lougheed intersection Input into TransLink’s Regional Transportation Strategy Implementation Plan 4 #117353v6 FOCUS AREAS TRANSPORTATION PUBLIC WORKS & SAFETY 2012 -2016 PRIORITIES PROGRESS 2012 Initiatives 2013 Initiatives 2014 Initiatives Adoption of new Pedestrian and Cycling Master Plan Highest bike lane kilometers per capita in Metro Vancouver Curb extensions installed on Park Road at Somerset, and on Davison Road and 124 St. Terms of Reference approved for New Active Transportation Advisory Committee of Council Curb extensions installed on Ford Road at 190A St, and on Park Road at 193 St. Upgrades to the Harris Road Civic Centre crosswalk Appointment of a New Active Transportation Advisory Committee of Council Prioritized implementation of Pedestrian and Cycling Master Plan recommendations for walking and cycling network improvements West Coast Express (WCE)/Rapid Transit Briefing prepared for TransLink PMEDC Transportation Sub-Committee formed Advocating for C41 route change to include the Golden Ears Business Park TransLink meetings to lobby for increased non-peak WCE service Shuttle bus service route change to include the Civic Centre Advocating for C41 route change to include the Civic Centre & Golden Ears Business Park Ongoing lobby for increased non-peak West Coast Express service Participation in Regional Rapid Transit Study for the North East Sector (pending TransLink/Council endorsement) Advocating for C41 route change to include the Golden Ears Business Park ENCOURAGE SAFE, LINKED AND CONVENIENT PEDESTRIAN AND CYCLING NETWORK √ √ √ √ √ √ SEEK (LOBBY FOR) PUBLIC TRANSIT SERVICE IMPROVEMENTS INCLUDING BUSES, WEST COAST EXPRESS AND LONGER TERM REGIONAL OPPORTUNITIES √ √ √ √ √ √ DEVELOP A PARKING PLAN FOR HIGHLY DENSIFIED AREAS √ √ √ √ √ √ √ √ Budget approved for comprehensive Parking Study Comprehensive Parking Strategy under development Adoption and implementation of the Comprehensive Parking Strategy EXPAND POLICING PRESENCE AND INITIATIVES WITHIN THE COMMUNITY √ √ √ √ √ √ √ √ Launch of the Business Watch Program Budget approved for expanded Community Police Office to reduce the amount of time officers spend in transit to the main detachment Implementation of seasonal foot, bike and water patrols Construction of the expanded Community Police Office begins Explore viability of Community Tripartite Agreement (CTA) with Katzie First Nation for policing resources RCMP SPURS Program Continued implementation of seasonal foot, bike and water patrols Opening of the new expanded CPO Office Execution and implementation of CTA Agreement for policing with Katzie First Nation Continued implementation of seasonal foot, bike and water patrols PRESERVE THE PAID ON CALL MODEL FOR FIRE SERVICES √ √ √ √ √ √ Stable fire services call volume Reviewed recruiting and retention practices Review and rationalize incident response criteria Fire Services workshop with Council MAINTAIN A COMPREHENSIVE EMERGENCY PREPAREDNESS PLAN √ √ √ √ √ √ √ √ Management of BCERMS compliant emergency program Joint Emergency Operation Centre Exercise Annual Fraser River freshet preparedness Installation of river level application on the City’s website Participation in annual Provincial “Shake Out” Earthquake drill Disaster recovery infrastructure fail over test Management of BCERMS - compliant emergency program Annual Fraser River freshet preparedness Participation in annual Provincial “Shake Out” Earthquake drill Management of BCERMS compliant emergency program Re-evaluate organization of emergency program – additional staff resources allocated to the function Engage with CP Rail regarding Federal requirement for them to provide dangerous goods transport data on a regular basis to the City Annual Fraser River freshet preparedness Participation in annual Provincial “Shake Out” Earthquake drill MAINTAIN AND ENHANCE THE OPERATION OF OUR POTABLE WATER SYSTEM √ √ √ √ √ √ √ √ City wide replacement of water meter assets – Phase 2 Ongoing implementation of Cross Connection Control Program - 64 new water service connections protected from backflow Acquisition of new unidirectional flushing model Update to the City’s Waterworks Bylaw City wide replacement of water meter assets – Phase 3 Ongoing implementation of Cross Connection Control Program - 71 new water service connections protected from backflow Acquisition of new unidirectional flushing model Completion of final phase of City wide replacement of water meter assets Implementation of new updated unidirectional flushing program Installation of new water sampling station in South Bonson Over 172 letters sent to owners requesting compliance with Cross Connection Control √ √ 5 #117353v6 FOCUS AREAS 2012 -2016 PRIORITIES PROGRESS 2012 Initiatives 2013 Initiatives 2014 Initiatives Program PUBLIC WORKS & SAFETY GOVERNANCE & POLICY MAINTAIN AND ENHANCE OUR DRAINAGE SYSTEM (ADDED 2013) √ √ √ √ √ √ Completion of environmental assessment of Katzie Slough Application to DFO for approval to clean out Katzie Slough Area No. 3 McKechnie Sub-Catchment Drainage Improvements tendered New cross culvert installed under Neaves Road in Area No. 1 Internal Drainage Policy update Adoption of new Private Sewer Lateral Inspection requirements Phase 1 clean out of Katzie Slough Drainage control weirs installed in the Area No. 3 McKechnie Drainage Sub-catchment Design completed & grant application made for replacement of the Area No. 4 Pump Station Phase 2 clean out of Katzie Slough Installation of new trash racks at the McKechnie Drainage Pump Station Pump upgrades at the Baynes Road Pump Station Construction of new Area No.4 Pump Station (grant dependent) Pump and trash rack upgrades to McKechnie Pump Station CONTINUE TO ADVOCATE FOR THE INTERESTS OF THE COMMUNITY WITH SENIOR GOVERNMENT AND OTHER AGENCIES WHOSE MANDATES AFFECT UTILITY INFRASTRUCTURE PLANNING AND INVESTMENT √ √ √ √ √ √ Numerous Minister meetings with local MLA’s & MP to lobby for Senior Gov’t funding and upgrades to transportation, dikes, and drainage infrastructure Applications submitted for three grants: Kennedy Road Bikeway; Pump Station No. 4 Replacement; McKechnie Drainage Improvements Pump Station No. 4 Replacement Grant Application Numerous Minister meetings with local MLA’s & MP to lobby for Senior Gov’t funding and upgrades to transportation, dikes, and drainage infrastructure Continue to meet with Ministers and with local MLA’s & MP to lobby for Senior Gov’t funding and upgrades to transportation, dikes, and drainage infrastructure Pursue grant applications as they become available Lobby for inclusion of diking and drainage works as eligible projects for Build Canada Fund SEEK AIRPORT STRATEGIC PLAN TO ACHIEVE GOALS AND OBJECTIVES √ √ √ √ √ √ Airport Governance Review completed YPK Protocol Agreement executed Amendment to Constitution to increase Board membership and improve Board recruitment process Airport Strategic Plan adopted by Airport Board Monitor implementation of YPK Protocol Agreement Support Airport Infrastructure Asset Assessments Participation in Airport Land Use Plan 2014 Airport Board appointments Development of joint Airport Marketing Plan Lobby for Airport of Entry status ENSURE LONG-TERM FINANCIAL SUSTAINABILITY √ √ √ √ South Bonson Land Sale Paid down over half the City’s outstanding debt Commenced economic analysis for revenue side of Long Term Financial Plan Conducted a LT Financial Planning workshop with Council GP Rollo Commercial & Industrial Development Lands Analysis Review & update of existing asset management plans, as required Establish Long-Term Strategic Financial Plans for the facilities and sewer utility PROPERLY FUND AND CARE FOR EXISTING AND FUTURE ASSETS AND COMMITMENTS √ √ √ √ Continued Capital Reserve contribution increases to lessen asset infrastructure deficit Continued Strategic Capital Asset levy increases to fund new infrastructure Continued Capital Reserve contribution increases to lessen asset infrastructure deficit Continued Strategic Capital Asset levy increases to fund new infrastructure Continued Capital Reserve contribution increases to lessen asset infrastructure deficit Continued Strategic Capital Asset levy increases to fund new infrastructure DEMONSTRATE LEADERSHIP IN SUSTAINABILITY √ √ √ √ Introduction of new Curbside Organics Collection Program for food scraps and yard trimmings for single family and townhomes Smart Growth Checklist Policy Updated Participation in the BC Hydro Workplace Conservation Awareness Program Introduction of bi-weekly garbage collection Introduction of new food scraps collection program for apartment buildings Development of Corporate Sustainability Framework Regulatory review regarding the keeping of backyard chickens Optimizing pump station run times to reduce power consumption at Baynes & Kennedy LED Lighting Pilot – Meadows Room and √ √ √ √ 6 #117353v6 FOCUS AREAS GOVERNANCE & POLICY 2012 -2016 PRIORITIES PROGRESS 2012 Initiatives 2013 Initiatives Amendments to the Solid Waste Bylaw to encourage greater recycling rates Introduction of Toilet Rebate Program Zoning changes to permit urban beekeeping Environment, Social, & Economic Sustainability Community reports Participation in the BC Hydro Workplace Conservation Awareness Program Installation of electric vehicle charging station 2014 Initiatives PMFRC Gymnasium PROVIDE EFFICIENT AND EFFECTIVE ORGANIZATION CAPACITY √ √ √ √ √ √ New Building Inspection software pilot Implementation of annual Business Process Improvement reviews Credit card payments accepted for some transactions Review of Development Application fees Implementation of annual Business Process Improvement reviews Establishment of fire training ground Time-durated resource secured to work on the Corporate Health & Safety Policies New part-time resource to deal with health & safety and emergency program coordination Service Inventory Assessment Adoption of new IT Strategic Plan Core Business System Renewal Plan (financial system) Restructuring of the Finance Department Review of Corporate Health and Safety Policies ADDRESS KEY ISSUES THROUGH THE DEVELOPMENT OF STRATEGIES AND COUNCIL POLICY √ √ √ √ √ √ New Corporate Strategic Plan Adoption of the Pedestrian and Cycling Master Plan Review and update of all Council Policies New Telecommunications Policy Housing Action Plan adopted Comprehensive Parking Strategy under development Master Transportation Plan under development Social Mandate Review underway Completion of Comprehensive Parking Strategy Adoption of Master Transportation Plan Adoption of Corporate Social Mandate Review and update of Corporate Strategic Plan BE TRANSPARENT AND ACCOUNTABLE IN OUR ACTIONS √ √ √ √ √ √ Live webstreaming of Council meetings Annual Report Highlights delivered to all residents 2013 Budget Open House Unqualified Year End Audit Live webstreaming of Council meetings Annual Report Highlights delivered to all residents Enhanced 2014 Budget & Business Planning Process Unqualified Year End Audit Updated quarterly reporting structure Implement regular system of reporting on Strategic Plan and Business Plan progress Live webstreaming of Council meetings Unqualified Year End Audit Council remuneration discussion 7 #117353v6