Business Development Bank of Canada (BDC)
Assessment (2015-12-17)
Version: Service Track / 1000+ Employees / Developed - Global Market
Thu Jan 07 21:32:00 GMT 2016
As a wholly-owned subsidiary of the Government of Canada, the company is required to make
its full B Impact Assessment transparent to meet the terms of B Corp Certification. This PDF
contains a completed B Impact Assessment, which has been reviewed by B Lab against the
certification standards. Answers to questions that would reveal sensitive information (e.g.,
those that might advantage competitors or prejudice litigation) are not disclosed and labelled
as such:
Sensitive
Business Development Bank of Canada (BDC)
Page 1
Governance
Governance: Mission & Engagement
GV2.1
Select the description that best describes your business. This is an unweighted question that will not impact your score,
and is asked only for research/benchmarking purposes. [Not Weighted]
Positive social/environmental impact is desirable, but not a particular focus for our business.
Social and environmental impact is frequently considered, but it isn't a high priority.
We consider social and environmental impact in some aspects of our business, but infrequently.
We consistently incorporate social and environmental impact into decision-making because we consider it
important to the success and profitability of our business.
We treat our social/environmental impact as a primary measure of success for our business, and prioritize it even in
cases where it may not drive profitability.
Answer(s): Our business and purpose is more properly understood as societal rather than social: we are exclusively
dedicated to the real economy of Canada - entrepreneurs who create and grow small & medium-sized businesses.
GV2.2
Does your company have a corporate mission statement, and does it include any of the following? Check all that apply.
[Less Weighted]
No written statement
A written corporate mission statement that does not include a social or environmental commitment
A commitment to social impact (e.g. poverty alleviation, sustainable economic development)
A commitment to environmental stewardship and conservation
A commitment to serve a target beneficiary group in need (e.g. low income customers, smallholder farmers)
Answer(s): The cornerstone document of our exclusive commitment to Canada's real economy entrepreneurs is the
Business Development Act of Canada (BDC Act).
GV2.3
Please type or paste your mission statement here. [Not Weighted]
BDC is exclusively dedicated to Canada's entrepreneurs, with a special focus on small and medium-sized businesses.
This includes all entrepreneurs, as well as targeted efforts to reach certain groups such as aboriginal Canadians, social
entrepreneurs and women entrepreneurs.
GV2.3b
Do your employee training programs include instruction on sustainability principles and practices? [Equally Weighted]
Yes, sustainability principles and practices integrated into new employee and new manager training
Yes, sustainability principles and practices integrated into ongoing employee and management training
Yes, majority of workplace teams articulate goals and achievements on sustainability metrics
Yes, all supervisors and managers receive training on how to communicate sustainability issues to employees and
implement accountability for results
No, sustainbility is seldom, if ever, used in training
Business Development Bank of Canada (BDC)
Page 2
GV2.4c
Does the Board of Directors or other governing body review the company's social and environmental performance on at
least an annual basis to determine if you are meeting your social or environmental objectives? This includes oversight by
a stand-alone or existing committee. [Equally Weighted]
No
Yes - The Board receives a general update on the company's social and/or environmental performance
Yes - The Board reviews key performance indicators (KPIs) on the company's social and/or environmental
performance
N/A - No Board of Directors or other governing body
GV2.9b
In the last year, how did the company solicit specific feedback from its stakeholders (excluding employees and investors)
regarding the company's social and environmental performance? Check all that apply: [Equally Weighted]
No formal stakeholder engagement
At least annual meetings or other engagement mechanisms with local community members
At least annual meetings or other engagement mechanisms with social or environmental advocacy groups
Online stakeholder forum (e.g. social media or blogs with public comments enabled)
Third party or anonymous surveys
Social media
Other (please describe)
Other: We are accountable to the Parliament of Canada, which represents all Canadians.
GV2.10
Are there key performance indicators (KPIs) or metrics that your company tracks on at least an annual basis to determine
if you are meeting your social or environmental objectives? [Equally Weighted]
We don't track key social or environmental performance indicators
We measure KPIs/metrics or outputs that we have identified and defined in order to determine if we are achieving
our social and environmental objectives
We measure social and environmental outcomes over time (examples: 3rd-party studies, customer or household
surveys, progress out of poverty index, etc.)
GV2.10
Does the CEO and his/her direct reports have the following social or environmental mission-related responsibilities or
expectations outlined in their job description? [Equally Weighted]
Human rights & labor performance (including supply chain)
Community engagement (including volunteering/charitable giving)
Serving consumers in need
Environmental performance
Other social or environmental innovation (please describe)
None of the above
Other: The CEO and his direct reports have in their job descriptions responsibilities that all flow from BDC's societal
purpose: support for entrepreneurs.
GV2.11
If the CEO and direct reports have mission-related responsibilities, what % of them have compensation tied to the social
and environmental performance areas selected above? [Heavily Weighted]
0%
1-24%
25-49%
50-74%
75-99%
100%
Business Development Bank of Canada (BDC)
Page 3
Governance: Governance
GV3.1c
Please specify any governance Codes by which the company abides or on which stock exchanges it is listed, if
applicable. [Not Weighted]
GV3.2d
Which of the following apply to your company’s Board of Directors or other governing body? [Heavily Weighted]
At least 50% of board members are independent
All directors serve four or less other board mandates
Requires separation of the board chair and chief executive positions
Company is a cooperative and elects Board from membership
None of the above
N/A - No Board of Directors
GV3.2e
Which of the following apply to your company’s Board of Directors or other governing body? [Equally Weighted]
Meets at least quarterly
Requires minimum attendance rate for each board member
Has given budgetary authority to hire independent third-party consultants without management approval
Conducts regular self-assessment of board performance
Conducts regular independent assessment of board performance
None of the above
N/A - No Board of Directors
GV3.3b
Which of the following stakeholder groups or expertise have voting seats on the Board of Directors or other governing
body? [Less Weighted]
Executive employee representative
Non-executive employee representative
Community expertise (e.g. local universities)
Environment experience (e.g. environmental nonprofits)
Customers
None of the above
N/A - No Board of Directors or other governing body
GV3.4
Which of the following apply to your company’s Board of Directors or other governing body's Audit Committee? Please
check all that apply. [Equally Weighted]
Committee meets at least quarterly
All Audit Committee members are independent
Procedures are in place for internal auditors to report directly to the Audit Committee in the case of concerns
regarding the accuracy and integrity of the financial reports
All audit and non-audit fees of the independent auditor are disclosed
None of the above
N/A - No Audit Committee
N/A - No Board of Directors
Business Development Bank of Canada (BDC)
Page 4
GV3.5
Which of the following apply to your shareholder engagement practices? [Equally Weighted]
Company permits proxy voting by means of paper ballot, electronic voting, proxy voting services or other remote
mechanism
Mechanisms are put in place for shareholders to cast confidential votes
Company's ownership structure follows one-share, one-vote standard
Shareholders have formal rights to vote on changes in corporate articles, by-laws, governance structures and
change-in-control provisions
Shareholders have the right to nominate Board members
Shareholder communications include company's financial and ESG performance
None of the above
Governance: Ethics
GV4.1c
Does the company maintain any of the following financial controls? Check all that apply. [Equally Weighted]
Fraud risk assessment is conducted at least annually and any internal control deficiencies identified are
communicated to Board of Directors and senior management
Formal internal audit department has direct access to the Board of Directors and Audit Committee
Job descriptions for managers and employees clearly define lines of financial reporting and responsibilities and
limits for the authorization, approval and verification of disbursements
Financial control activities are documented and at a minimum cover controls around cash disbursement, accounts
receivable, accounts payable, and inventory management
Majority of financial controls are automated
None of the above
GV4.3b
Which of the following anti-corruption reporting and prevention systems are in place? [Less Weighted]
Helpline or anonymous mechanism to report grievances/concerns
Individual or department oversight with direct access to Board of Directors
Written employee whistle-blowing policy with strict confidentiality policy
Whistle-blowing policy easily accessible and circulated to all employees and business partners
Other (please describe)
None of the above
GV4.5
Which of the following aspects are covered in your Code of Ethics? [Equally Weighted]
Bribes in any form, including kickbacks or gifts, on any portion of contract payments or soft dollar practices are
prohibited
Formal oversight policy covering direct or indirect political contributions, charitable donations and sponsorships
Financial and in-kind contributions to political parties, politicians, lobby groups, charitable organizations and
advocacy groups are publicly disclosed
Other (please describe)
None of the above
N/A - No Code of Business Conduct
Business Development Bank of Canada (BDC)
Page 5
GV4.6b
In cases where the company's Code of Ethics are breached, does the company have formal written guidelines in place
for taking the following actions? [Equally Weighted]
Breaches, including case details, are reported to Board of Directors
Breaches, including case details, are reported publicly
Reported breaches are investigated promptly via independent party
Severe breaches are reported to Board of Directors
Employees are dismissed or disciplined if found in breach
Contracts with business partners in breach are terminated
Company makes improvements to anti-corruption program based on reported cases
Other (please describe)
None of the above
N/A - No Business Code of Conduct
GV4.8
Which of the following stakeholders are required to participate in regular training on your company's Code of Ethics?
Check all that apply. [Equally Weighted]
Board members
Executives and senior managers
All managers
All employees
Business partners, contractors and suppliers
Subsidiaries
Joint ventures
None of the above
Governance: Transparency
GV5.2b
Does the company have a formal process to share financial information (except salary info) with all full-time employees?
[Equally Weighted]
No
Yes - Company discloses all financial information (except salary info) at least quarterly
Yes - Company has Open Book Management system
In addition, company has an intentional education program around shared financials
N/A - Company is required to publicly report financial statements
GV5.3c
Do all full-time employees have access to written information that identifies all material owners and investors of the
company? [Equally Weighted]
Yes
GV5.4
No
N/A - Company is publicly held
Does your company have a public statement or policy on disclosure of executive compensation? [Not Weighted]
Yes
No
Answer(s): BDC's executive compensation pay scales are publicly available via the Government of Canada. The
public can also obtain them through the Government of Canada's Access to Information Program.
Business Development Bank of Canada (BDC)
Page 6
GV5.5d
Does the company produce a public-facing annual report detailing its mission-related/sustainability performance? If yes,
does this report include the following? [Equally Weighted]
None - My company does not produce a public-facing mission-related annual report
Input from relevant stakeholder groups to help determine what information to report
Clear descriptions of your mission-related activities
Quantifiable targets related to company's mission
Quantifiable results from your mission (e.g., lbs of carbon offset)
Consistent variables of measurement which allow comparisons to previous years
Compliance with the Global Reporting Initiative (GRI) or equivalent disclosure level based on a third-party voluntary
reporting standard
Third-party validation/review
Financial and sustainability information in an integrated report
Answer(s): Financial and purpose (entrepreneurs) related information are available in an integrated report.
GV5.6
Which of the following apply to transparency practices regarding the Board of Directors? Please check all that apply.
[Equally Weighted]
Company publicly reports members names, bios/CVs and relationship, including any conflict of interest, to the
company
Company publicly reports attendance rate of board meetings
Company publicly reports remuneration of board members and chief executive
None of the above
Governance: Governance Metrics
GV1.1
On what date did your last fiscal year end? [Not Weighted]
3/31/2015
GV1.2
Reporting currency [Not Weighted]
Canadian Dollar - CAD
GV1.3
GV1.4
Total Earned Revenue
From the last fiscal year
Sensitive
From the fiscal year before last
Sensitive
EBIT (Earnings Before Interest & Taxes)
From the last fiscal year
Sensitive
From the fiscal year before last
Sensitive
Business Development Bank of Canada (BDC)
Page 7
GV1.5
Net Income
From the last fiscal year
Sensitive
From the fiscal year before last
Sensitive
Business Development Bank of Canada (BDC)
Page 8
Workers
Workers: Worker Metrics
WR1.1
This is a REQUIRED question that determines the set of additional questions your company will respond to regarding
your salaried or hourly workers: Are more than 50% of the workers paid on an hourly basis? [Not Weighted]
Yes
WR1.2
WR1.3
WR1.4
WR1.7
No
Number of Total Full-Time Workers
Current Total Full-Time Workers
1,912.00
Total Full-Time Workers 12 months ago
1,785.00
Number of Total Part-Time Workers
Current Total Part-Time Workers
31.00
Total Part-Time Workers 12 months ago
33.00
Number of Total Temporary Workers
Current Total Temporary Workers
74.00
Total Temporary Workers 12 months ago
75.00
Select from the list below any compensation structures used to pay employees. [Not Weighted]
Annual Salary
Hourly Salary
Performance / Project based Contract (i.e. Independent Contractor)
Tips + Hourly Wage
Commission + Base Salary
Tips / Commissions / Bonuses that account for >80% of income
Workers: Compensation & Wages
WR2.1
Total Wages (including bonuses) [Not Weighted]
214,000,000.00
Sensitive
WR2.2
What is the company's lowest wage (calculated on an hourly basis)? Please exclude students and interns in this
calculation. [Not Weighted]
19.00
Business Development Bank of Canada (BDC)
Page 9
WR2.4
Are all your full-time, part-time, temporary workers and independent contractors paid above minimum wage? [Less
Weighted]
Yes
WR2.6b
What % of total full-time, part-time, and temporary workers and independent contractors (excluding interns) employed in
company facilities are paid a living wage or above? Select N/A if there is no living wage data available for country of
operations. [Heavily Weighted]
<75%
WR2.7b
75-89%
90-99%
100%
N/A
What multiple is the highest compensation (inclusive of bonus) as compared to the median compensation for full-time
employees within the lowest decile (10%) salary bracket in the past fiscal year? [Heavily Weighted]
>30x
WR2.8b
No
21-30x
16-20x
11-15x
6-10x
1-5x
How did the the average percentage increase of executive compensation compare to that of non-executive
compensation? [Equally Weighted]
Higher percentage change
Same percentage change
Lower percentage change
WR2.9b
Based on a company referenced compensation study in the past 2 years, how does your company's compensation
structure (excluding executive management) compare with the relevant market? [Equally Weighted]
Have not referenced a compensation survey
1st quartile (0-24th percentile)
2nd quartile (25-49th percentile)
3rd quartile (50-74th percentile)
4th quartile (75-100th percentile)
WR2.10
Which of the following are true about the company's bonus plan: [Less Weighted]
No formal bonus plan
Formal guidelines on the structure of the bonus plan (e.g. eligibility, profit/revenue target tied to the bonus pool,
allocation criteria) are disseminated and accessible to all workers
All full-time and part-time workers are eligible in the plan
None of the above
WR2.12
What % of full-time and part-time employees, excluding founders and executives, received a bonus in the last fiscal year?
[Equally Weighted]
0%
1-24%
25-49%
50-74%
75-99%
100%
N/A
Workers: Compensation & Wages (Salaried)
Business Development Bank of Canada (BDC)
Page 10
WR2.8a
What was the average % increase in wage/salary (per capita) paid to non-executive workers in the last fiscal year?
[Equally Weighted]
0-2%
3-5%
6-15%
>15%
N/A - No workers last year
WR2.11a In the last fiscal year, the company's bonus plan for non-executives represented what % of the company's salary base?
Please select 0% if your company did not have bonuses issued. [Equally Weighted]
No bonus payout, or no bonus plan
<1%
1-5%
6-15%
>15%
Workers: Worker Benefits
WR3.1a
What % of permanent (full time and tenured part time) employees receive health care and pension benefits through a
government plan? [Heavily Weighted]
<75%
WR3.1b
75-84%
85-94%
95%+
Beyond what is required by law, which of the following benefits are provided to all full-time workers? Check all that apply.
[Equally Weighted]
Disability coverage/ accident insurance
Life insurance
Financial services (credit or savings programs)
Private dental insurance
Private supplemental health insurance
Private pension/retirement plans or provident funds
Other (describe)
None of the above
Other: Private supplemental vision insurance
WR3.2
How many days of paid maternity leave are provided to non-managerial full-time workers? Only include leave that is
equivalent to 100% post-tax salary, either paid by your company, insurance or government programs. Include in your
calculation leave that is required by government and any additional leave that is provided by your company. If the
company does not have a maternity policy, select None. [Equally Weighted]
None
1-90 working days
91-120 working days
>120 working days
WR3.3b
What is the minimum number of days of paid paternity leave offered to full-time tenured workers (tenured defined as with
the company for 1+ years or life of the company)? This only includes leave that is 100% paid, either by your company or
by government programs. [Equally Weighted]
None
1-10 work days
11-25 work days
26+ work days
Business Development Bank of Canada (BDC)
Page 11
WR3.4a
How many hours per week must a part-time employee work in order to qualify for the above-selected benefits? [Less
Weighted]
No benefits beyond what is provided under national law
30+ hours per week
25-30 hours per week
20-24 hours per week
<20 hours per week
N/A - No part-time workers
Answer(s): A permanent employee is eligible for benefits with minimum part-time work of 2 days per week.
Workers: Worker Benefits (Salaried)
WR3.6a
What is the minimum number of paid days off (including holidays) provided annually to all full-time workers? Include
annual leave that is required by government and any additional leave provided by the company. [Equally Weighted]
0-20 days
21-35 days
36-50 days
>50 days
Workers: Training & Education
WR4.1b
What % of employees have been internally promoted within the last 12 months? (Exclude material owners in your
calculation.) [Equally Weighted]
0%
WR4.3c
6-15%
>15%
What % of full-time workers have participated in external professional development opportunities or lifelong learning
opportunities (paid for in advance, reimbursed or subsidized by the Company) to enhance performance skills in the past
fiscal year? [Equally Weighted]
0%
WR4.5
1-5%
1-5%
6-15%
>15%
How many paid days of professional development do the majority of full time workers receive (in a single year)? [Equally
Weighted]
No formal policy
0 days
1-4 days
5-9 days
10+ days
Business Development Bank of Canada (BDC)
Page 12
WR4.6
Do new and existing managers get regular training and coaching on the following (check all that applies): [Equally
Weighted]
Providing ongoing praise and corrective feedback
Conflict negotiation and resolution
Group dynamics and optimal team functioning
Performance evaluation systems
Other (please describe)
None of the above
WR4.8b
For what % of terminated full-time employees (excluding those terminated for cause) are formal outplacement services
provided? [Less Weighted]
0%
1-24%
25-49%
50-74%
75%+
Workers: Worker Ownership
WR5.1
What % of all full-time employees (including founders and executives) own stocks, stock equivalents and stock options,
or participate in an ESOP or other qualified ownership plans in the company? Select N/A if your company is a
consumer/shared services cooperative, a producer cooperative or a nonprofit. [Equally Weighted]
0%
WR5.3
25-49%
50-74%
75-99%
100%
N/A
What % of your company is owned by non-executive, non-management level workers through an ownership vehicle paid
for by the company, not requiring employee contributions? Select N/A if your company is a consumer/shared services
cooperative, a producer cooperative or a nonprofit. [Equally Weighted]
0%
WR5.4
1-24%
1-4%
5-24%
25-50%
>50%
N/A
What % of the company is owned by full-time workers (excluding founders/executives)? Select N/A if your company is a
consumer/shared services cooperative, a producer cooperative or a nonprofit. [Heavily Weighted]
0%
1-4%
5-24%
25-49%
50+%
N/A
Workers: Management & Worker Communication
WR6.1
Is there an established, formal, consistent process for providing performance feedback to all tenured employees which?
Please check all that apply. [Heavily Weighted]
Is conducted on at least an annual basis
Includes peer and subordinate input
Provides written guidance for career development
Includes social and environmental goals
Clearly identifies achievable goals
Follows a 360-degree feedback process
None of the above
Answer(s): Recall that BDC's social (read: societal) purpose are support for Canada's real economy, Main Street
entrepreneurs. All employee goals support this either directly or indirectly.
Business Development Bank of Canada (BDC)
Page 13
WR6.3b
If your company has conducted an employee satisfaction / engagement surveys conducted within the past 2 fiscal years,
what percent of your employees are 'Satisfied' or 'Engaged'? Select N/A if your company has not conducted an employee
engagement survey in the past 2 years. [Heavily Weighted]
N/A
<65%
65-80%
81-90%
>90%
Workers: Management & Worker Communication (Salaried)
WR6.4a What is the average tenure of your current workforce? [Equally Weighted]
<12 months
1-3 years
3-5 years
>5 years
Workers: Human Rights & Labor Policy
WR7.1
Have your company's human rights and labor practices been certified or reviewed by an independent third party during
the last 12 months? [Less Weighted]
No
Yes, 50%+ of company's operations have been reviewed or certified
Yes, company conducted human rights reviews beyond what is required by law
Yes, compliance reports are shared with stakeholders (workers, suppliers, NGOs, government)
N/A - Company only has operations in developed markets
WR7.2
What % of employees have received specialized training on policies and procedures concerning aspects of labor/human
rights that are relevant to the company’s operations? [Equally Weighted]
None
0-24%
25-49%
50-74%
75%+
Workers: Job Flexibility/Corporate Culture
WR7.5
Do company policies support any of the following health and wellness initiatives above insurer-provided programs?
Check all that apply. [Equally Weighted]
Company does not offer any formal health and wellness initiatives
Company sponsors and encourages workers to participate in health and wellness activities during work week (i.e.
walking or steps programs)
Company offers incentives for workers to complete health risk assessment or participate in health and wellness
activities (e.g., a fund for exercise equipment, subsidized gym membership, etc.)
Over 25% of workers have completed a health risk assessment in the last 12 months
Employees have access to behavorial health counseling services, web resources or Employee Assistance
Programs
Spouses, partners, or children of employees provided access to behavorial health counseling services, web
resources or Employee Assistance Programs
Company has policies and programs in place to prevent ergonomic-related injuries in the workspace
Management receives reports on aggregate participation in worker wellness programs
Other (please describe)
Business Development Bank of Canada (BDC)
Page 14
Workers: Job Flexibility/Corporate Culture (Salaried)
WR7.3
Do company policies, in writing and in practice, support any of the following flexible workplace practices in the past 12
months? Please check all that apply. [Equally Weighted]
We have managers or executives who work part-time or in a job-share
We have managers or executives who telecommute
We hire new people into permanent positions that are telecommuting
We hire new people into permanent positions that are part-time or job-share
We have transitioned staff into part-time, job-share, or telecommuting positions
Other (please describe)
None of the above
Answer(s): Our FLEX work plan policy and practices cover a wide range ways to offer employees can be accessible
and available to get their work done.
WR7.4c
Which of the following supplementary benefits are offered to employees? Please check all that apply. [Heavily Weighted]
Onsite childcare
Offsite subsidized childcare
Counseling services
Free or subsidized meal
Other (please describe)
None
WR7.6b
Are career development and promotion policies and practices written and explicitly communicated? Please choose all
that apply. [Less Weighted]
Employees who seek to take a short-term leave/sabbatical with his/her job guaranteed upon return
Employees who seek to take a long-term leave/sabbatical where efforts will be made to find a place for him/her
upon return
Employees who desire to make lateral moves or change career direction or pace
None of the above
Business Development Bank of Canada (BDC)
Page 15
Community
Community: Job Creation
CM2.1
CM2.2a
Number of full-time and part-time jobs that have been added to your company's payroll. Enter 0 if none or if your
company has no workers.
Last 12 months:
212.00
Prior 12 months:
By what % has your worker base grown over the last 12 months? [Heavily Weighted]
0% (Has not grown on a net basis)
CM2.3
1-5%
6-15%
>15%
Number of full-time and part-time workers that departed/left the company during the last 12 months. Enter 0 if None.
Select N/A only if there are no workers. [Not Weighted]
127.00 Answer(s): 127 non-probation employees
left the company in the 12 months prior to March 31, 2015.
Sensitive
CM2.4
What was the attrition rate for tenured full and part-time salaried and hourly workers (excluding workers terminated with
cause) for the last 12 months?
>10%
5-10%
2.5-4.9%
0-2.4%
Salaried workers
Hourly workers
Sensitive
CM2.6
What % of your workers are employed in company facilities located in low-income communities? [Equally Weighted]
<10%
CM2.8
10-19%
20-29%
30%+
Don't Know
What % of workers (including full-time, part-time workers and independent contractors) reside in low-income communities
AND are paid a living wage by the company? [Equally Weighted]
0%
1-9%
10-19%
20-29%
30%+
Don't Know
Community: Diversity
CM3.1
Number of total full-time and part-time female employees. Enter 0 if None. Select N/A only if there are no workers. [Not
Weighted]
939.00
Business Development Bank of Canada (BDC)
Page 16
CM3.4
What is the average ratio of basic salary and remuneration of women to men by comparable employee category and
locations of operations?
below 0.8 (0 - 0.79)
CM3.5
CM3.9
0.95 + (.89 - .95 +)
Don't Know
0.8 + (0.8 - 0.94)
Executives
Sensitive
Managers
Non-executive full-time workers
0.95 + What % of the members of your Board of Directors or other governing body are women or individuals from other
underrepresented populations? [Equally Weighted]
0%
CM3.6
0.8 + (0.8 - 0.89)
1-9%
10-24%
25-49%
50%+
Don't know
N/A
Optional unweighted metrics: Approximately what % of your Board of Directors or other governing body are from the
following groups?
Women
23%
Low income communities
Other underrepresented populations (e.g. minorities, LGBT community, individuals with disabilities, etc.)
15%
Does the % of ethnic minorities employed in your company equal or exceed the % of ethnic minorities in your metro area
(based on census or other government demographic data)? [Equally Weighted]
Yes
No
Sensitive
N/A - No ethnic data available in metro area with company operations
CM3.13
What % of the following employment categories are women or individuals from minority or underrepresented
populations?
0%
1-9%
10-24%
25-39%
40-49%
50%+
Don't know
N/A Executives
Managers
Sensitive
CM3.14
Non-managerial full-time workers
Non-managerial part-time workers
Optional unweighted metrics: Please provide approximate % of Executives that are from the following groups.
Women
Minority/previously excluded populations
Other underrepresented populations (e.g. individuals in LGBT community; individuals with disabilities; and those
from low-income communities)
Business Development Bank of Canada (BDC)
Page 17
CM3.15
Optional unweighted metrics: Please provide approximate % of Managers that are from the following groups.
Women
34%
Minority/previously excluded populations
8%
Sensitive
Other underrepresented populations (e.g. individuals in LGBT community; individuals with disabilities; and
those from low-income communities)
CM3.16
3%
Optional unweighted metrics: Please provide approximate % of Non-Managerial Full-Time Workers are from the following
groups.
Women
67%
Minority/previously excluded populations
Sensitive
27%
Other underrepresented populations (e.g. individuals in LGBT community; individuals with disabilities; and
those from low-income communities)
CM3.17
4%
Optional unweighted metrics: Please provide approximate % of non-managerial part-time workers are from the following
groups.
Women
78%
Minority/previously excluded populations
Sensitive
18%
Other underrepresented populations (e.g. individuals in LGBT community; individuals with disabilities; and
those from low-income communities)
CM3.18
3%
Does the company provide specific content in worker training on inclusion and diversity issues related to any of the
following specific underrepresented groups? Check all that apply. [Equally Weighted]
Gender inclusiveness
Minorities
LGBT community
Individuals with disabilities
Other underrepresented groups (please describe)
None of the Above
Other: Aboriginal peoples Answer(s): Other underrepresented group: Aboriginal peoples
Community: Civic Engagement & Giving
Business Development Bank of Canada (BDC)
Page 18
CM4.1d
Does your company have a formal corporate citizenship program (with allocated resources and oversight) in place that
includes the following: [Equally Weighted]
Statement on the intended social or environmental impact of company's charitable contributions
Donations (excluding for political causes) and in-kind contributions
Formal written donations commitment (including commitments with third-party certification, like 1% for the planet)
Volunteering during paid working hours
Pro bono service (e.g. consulting projects, management overhead)
Community development programs
Community-based investments
Matching individual workers' charitable donations as an effort to encourage charitable giving
Allowing workers and/or customers to select charities to receive company's donations
Other (please describe)
None of the above
Other: Canadian Cancer Society and United Way
CM4.3
What % of employees took paid time off for volunteer service last year? [Equally Weighted]
0%
CM4.4
1-24%
25-49%
50-75%
>75%
Don't know
Does your company monitor and record volunteer hours of company workers? [Less Weighted]
We do not currently monitor and record our hours contributed
Our company monitors and records hours contributed (no increase targets)
Our company monitors hours contributed and has specific increase targets
Our company monitors hours contributed and has met specific increase targets during the reporting period
CM4.5
Number of hours volunteered by full-time and part-time employees of the organization during the last fiscal year. This
should include both paid and unpaid time spent volunteering during traditional work hours, either for company-organized
events or for employee-initiated activities. [Not Weighted]
CM4.6a
Not
tracked / unknown
Sensitive
What was the % of per capita worker volunteer, community service, or pro bono time donated in the reporting period?
Calculate using a 2000-hour work year: Total Hours Donated / (# FTE * 2000 hours) [Heavily Weighted]
0%
1-2.4% of time
2.5-5% of time
>5% of time
Don't know / not monitored
CM4.7
Total amount (in currency terms) donated for charitable-giving purposes during the last fiscal year. Report with the
currency specified in GV1.2 for this metric. [Not Weighted]
Sensitive
Business Development Bank of Canada (BDC)
Page 19
CM4.8c
What was the % of profits or sales that your company gave to charity during the last fiscal year? Please select the lesser
of % of profits or % of sales that the company donated in each answer bucket. Please include tax deductible in-kind
donations but do not include pro bono time. [Most Heavily Weighted]
0%
0.1-0.5% of sales or 1-2 % of profits
0.6-1.25% of sales or 3-5 % of profits
1.3-1.9% of sales or 6- 7% of profits
2-2.4% of sales or 8-9% of profits
2.5+% of sales or 10%+ of profits
Don't know
CM4.10
Which of the following volunteer and charitable giving practices did your company employ in the last fiscal year? [Equally
Weighted]
Company contributed the majority of its cash, service and in-kind donations to local markets it sourced from or
operates in
Company has public facing partnership with a service/charitable organizations
Company provided facilities for community events or trainings
Company provides or pays for training for workers to serve in external leadership positions (e.g. nonprofit Board of
Directors)
Other innovative engagement practices (please describe)
None of the above
CM4.11b Has your company worked with policymakers and/or stakeholders (including competitors) to develop or advocate for
increased adoption of social and environmental standards or voluntary practices in your industry in the past two years?
[Equally Weighted]
Yes, company has offered support in name and/or signed petitions
Yes, company has provided active staff time or financial support
Yes, company has directly introduced, testified, made recommendations or provided expertise to advance
standards
Yes, company has worked with other industry players on a cooperative initiative
Yes, and efforts resulted in a specific institutional, industry or regulatory reform
Other (please describe)
None of the above
Other: BDC contributes to the improvement of Cda's support for its real economy by: 1) doing & offering free of charge
research & practical guidance on issues of importance to SMEs, and; 2) offering its marketplace experience to
Parliamentary decision-makers.
Community: Local Involvement
CM5.1b
We realize for large companies that have numerous facilities and multinational operations, the definition of local is
potentially complex. Please briefly describe the structure of your company geographically, including the location and
number of employees located at your headquarters and largest facilities. Also state the total number of facilities managed
by your company. [Not Weighted]
Business Development Bank of Canada (BDC)
Page 20
CM5.3c
What % of your company's purchases (excluding labor expenses) was spent with Significant Suppliers within 500 miles
(or 805km) of the company's headquarters or largest facility in the last FY? [Equally Weighted]
<5%
CM5.5
5-9%
15-19%
20%+
Don't know
What % of your company's expenses was spent with Significant Suppliers that meet the company's definition of "local" as
defined in its local purchasing policy? Select N/A if your company does not have a local purchasing policy or stated local
definition. [Equally Weighted]
0%
CM5.7
10-14%
1-9%
10-19%
20-29%
30%+
N/A
Does the company have the following written local purchasing or hiring policies in place? [Equally Weighted]
No written local purchasing or hiring policy in place
Preference at each facility to purchase from local suppliers
Ready-to-use lists of preferred local suppliers/vendors for specific facilities
Preference for hiring and recruiting local managers
Incentives for staff to live within 20 miles of local company facility
Other (please describe)
CM5.9
What % of the following worker groups were hired from communities within 500 miles of company facilities?
0%
1-9%
10-24%
25-49%
50-74%
75%+
Don't know
Executives
Managers
Non-managerial full-time workers
Community: Suppliers, Distributors & Product
CM6.1
Tell us about your Significant Suppliers - what type of business(es) are they and approximately how many do you source
goods & services from? [Not Weighted]
CM6.2
This question determines the set of supplier-focused questions your company will respond to: Does your company
screen and/or evaluate Significant Suppliers for social and environmental impact? [Not Weighted]
Yes
CM6.3a
No
Number of Significant Suppliers
Tier 1
Tier 2
Business Development Bank of Canada (BDC)
Page 21
CM6.3b
Value of Purchases from Significant Suppliers
Tier 1
Tier 2
CM6.3e
Value of Purchases from Supplier Organizations: Local (within 500 miles/ 805km) [Not Weighted]
CM6.16b Does the company have any of the following independent contractor communication channels? [Equally Weighted]
Formal routine process to provide independent contractors post-project or post-contract performance feedback
Formal routine process for independent contractors to communicate post-project or post-contract feedback to the
company
Ongoing engagement process
Other (please describe)
None of the above
N/A - No independent contractors used
Business Development Bank of Canada (BDC)
Page 22
Environment
Environment: Land, Office, Plant
EN2.1
Total square footage of all company facilities [Not Weighted]
661.55
EN2.2a
What % of company facilities (by square feet, both owned by company or leased) are LEED certified, satisfy the
requirements of the Living Building Challenge, or other accredited green building programs? Select N/A if your company
utilizes virtual office. [Equally Weighted]
<20%
EN2.5
50-79%
80%+
N/A
What % of your facilities on a square foot basis have a facility wide recycling program that has ongoing collection of at
least all standard materials (see help text for definition)? [Equally Weighted]
<20%
EN2.6b
20-49%
21-40%
41-60%
61-80%
>80%
Does your company have an environmental management system that includes any of the following? Check all that apply.
[Heavily Weighted]
Policy statement documenting the organization's commitment to the environment
Assessment undertaken of the environmental impact of the organization's business activities
Stated objectives and targets for environmental aspects of the organization's operations
Programming designed, with allocated resources, to achieve these targets
Periodic compliance and auditing to evaluate programs conducted
3rd party auditing & certification of EMS
Do not have any of the above
Environment: Inputs
EN3.1
Does your company monitor, record and/or report its usage of energy and water, relative to company revenues?
We do not We monitor
currently
and record
monitor
usage (no
and record reduction
our usage
targets)
EN3.2
We monitor
and report
usage, and
have specific
reduction
targets
We monitor and record, set
reduction targets and report
progress on targets annually
to a voluntary public reporting
program
We have
met or
exceeded
those
targets in
the last FY
We do
not
currently
monitor
and
record
usage
Energy:
Water:
We monitor
and record
usage, and have specific
reduction
targets
Total company energy use (kWh) during the last 12 months [Not Weighted]
10,055,500.00
Business Development Bank of Canada (BDC)
Page 23
EN3.3
Total energy used from renewable resources (kWh) during the last 12 months [Not Weighted]
EN3.4
Total water use (liters) during the last 12 months [Not Weighted]
EN3.5
Not tracked / unknown
Not tracked / unknown
What % of energy use has been saved due to conservation and efficiency improvements for your corporate facilities?
Please refer to electricity use and other energy consumption from heating, hot water, etc. [Heavily Weighted]
0%
EN3.6a
1-4%
5-9%
10-14%
15-20%
>20%
Don't know
What % of energy use (including electricity and other energy consumption from heating, hot water, etc.) is produced from
renewable sources? Please include both purchased and onsite-generated renewable energy. [Heavily Weighted]
0%
1-24%
25-49%
50-74%
75-99%
100%
Don't know
Environment: Outputs
EN4.1
Does your company monitor, record and report the following outputs relative to company revenues?
Company
does not
currently
monitor and
record
emissions
EN4.3
Greenhouse
gas
emissions
Not tracked / unknown
Not tracked / unknown
Waste Disposed (metric tonnes) during the last 12 months [Not Weighted]
EN4.6
Company
monitors
Company monitors
Eliminated
emissions and
and records, sets
has met or
emissions reduction targets and
exceeded those
of this
reports progress
publicly on an annual targets in the last by-product
FY
entirely
basis
Waste Produced: Hazardous Waste (metric tonnes) during the last 12 months [Not Weighted]
EN4.5
Company
monitors and
records
emissions and
has specific
reduction
targets
Waste Produced: Non-Hazardous Waste (metric tonnes) during the last 12 months [Not Weighted]
EN4.4
Company
monitors and
records
emissions
(no reduction
targets)
Not tracked / unknown
Waste Disposed: Recycled/Reused (metric tonnes) during the last 12 months [Not Weighted]
Not tracked / unknown
Business Development Bank of Canada (BDC)
Page 24
EN4.7
EN4.9a
Total Greenhouse Gas Emissions (metric tonnes of CO2 equivalent) in:
Scope 1:
906.00
Scope 2:
2,250.00
Scope 3:
2,404.00
What is your current Carbon Intensity for Scopes 1 and 2 (measured in metric tons of CO2/$million of revenue), not
including the use of carbon credits or offsets? [Equally Weighted]
0
1-20
21-40
41-60
61-80
81-100
>100
Don't know
EN4.10a What is your current Carbon Intensity for Scopes 1 and 2, measured in tons of CO2/$million of revenue, including the use
of carbon credits or offsets? [Equally Weighted]
0
EN4.12
1-20
21-40
41-60
61-80
81-100
>100
Don't know
If your company purchased certified carbon credits in the reporting period, what % of GHG emissions were off-set? [Less
Weighted]
0%
1-24%
25-49%
50-74%
75-99%
100%
Don't know
Business Development Bank of Canada (BDC)
Page 25
Impact Business Models
Impact Business Models: Social Enterprise
Business Development Bank of Canada (BDC)
Page 26
IBM1.1
Does your company have any of the following enterprise models? Select from the following socially- and
environmentally-focused enterprise models that describe the specific problem your company attempts to solve. Many
companies choose "None of the above models apply." If you do select one of the models below, you will be asked a
series of follow-up questions in order to receive credit for the model.
Yes No Our products or services benefit consumers by providing one of the following: provision of basic services,
health care or healthy products; education; support of general knowledge, arts, or cultural heritage;
improved economic opportunity or social/economic empowerment; market access through previously
unavailable infrastructure; or servicing non-profit organizations and other purpose driven enterprises with
fundraising/capital/capacity-building needs.
Our product or service conserves the environment through the following: Providing or being self-powered
by renewable energy or cleaner-burning energy than market alternatives; enhancing energy and/or water
efficiency; reducing waste; conserving land or wildlife; reducing toxic/hazardous substances (ie. organic);
pollution prevention and remediation methods; measuring, researching, or providing information to solve
environmental problems; providing financing and/or lending tied to an environmental mission
Workers own more than 40% of our company (e.g. a worker cooperative or a company that has
significant ownership by non-executive workers)
Our company is a producer cooperative where owners are supplier members who organize production
(e.g. farmer cooperative, artisanal cooperative)
Our company focuses on alleviating poverty through its supply chain, via 1) sourcing through fair wage
certified suppliers or 2) providing technical assistance/capacity building to small-scale suppliers -individuals or cooperatives/companies with fewer than 50 workers, or 3) guaranteeing future purchases
and payments with contracts.
Our company uses a microfranchising or micro-distribution model that provides income generation
opportunities for low-income individuals or individuals from chronically underemployed communities.
Microfranchises have on average fewer than 10 workers, are independently owned and operated, and
distribute products exclusively for the parent company. Microdistribution is a sales and revenue model
that relies on network of individual sellers/retailers for whom the product comprises at least 50% of their
total income.
Our company donates at least 20% of profits or 2% of sales to charity or a non-profit foundation on an
annual basis, or is at least 20% owned by a non-profit.
Our company has targeted and hired more than 10% of total workers from chronically underemployed
populations (including but not limited to low income, previously-incarcerated or discriminated individuals)
and/or the company extensively trains/invests in these workers.
Company is specifically designed to focus on or rebuild the local community
Our production practices are designed to conserve the environment across the company's entire
operations (e.g. retrofitting facilities to make them green/energy efficient, changing
transportation/distribution to make environmentally efficient, monitoring & reducing water, waste,
emissions and energy use)
None of the above models apply
Business Development Bank of Canada (BDC)
Page 27
IBM1.2
Separate from a mission statement, has your company done any of the following to legally ensure that its social or
environmental mission will be maintained over time, regardless of company ownership? [Equally Weighted]
Signed a contract or board resolution to amend or adopt a legal form that requires consideration of employees,
community, and the environment (i.e. Signed B Corp Term sheet but have not yet adopted stakeholder
consideration)
Amended corporate governing documents to require the consideration of employees, community and the
environment (e.g. Amended Articles of Incorporation)
Has a specific legal entity/governance structure that preserves mission (i.e. cooperative or non-profit)
Legal entity/governance structure preserves mission and requires stakeholder consideration (i.e. Benefit Corp or
cooperative that has amended governing documents to include stakeholder consideration)
Other - Please describe
None of the above
Other: A confirmed and renewed Business Development Bank of Canada Act, the federal law that enshrines our
mission. This enshrines our mission in a federal law. Answer(s): BDC's board of directors and senior executives
actively participated in Parliament's review of the law that gives BDC its purpose and authorities. They presented
research and compelling arguments that Canada's real economy entrepreneurs needed the support of BDC, and for the
Business Development Bank of Canada to be confirmed and renewed. These arguments won the day and the Act was
renewed.
Impact Business Models: Community P&S Introduction
IBM3.1
How do your products serve your customers? (Please select the ONE most impactful way that each product line is
solving a social problem for your customers.)
Yes No Provides basic services to the underserved without prior access (e.g. providers of electricity or clean
drinking water to rural poor communities, affordable housing projects, waste and sanitation systems or
disposal)
Promotes health or healthy lifestyles (e.g. medical equipment, medical services and medicines,
preventative health services or products, healthy living products, exercise and sporting products,
prescription eyeglasses)
Promotes education or professional skills development (e.g. schools, textbooks, tutoring services, career
leadership training, education tools, games and software)
Creates access to capital and capacity building for purpose-driven enterprises (e.g. impact investing,
sustainability consulting, nonprofit fundraising services, products that assist in raising capital)
Promotes arts, media and pursuit of knowledge (e.g. independent media, artisanal crafts, photography,
information services)
Impact Business Models: Targeted for Investment
Business Development Bank of Canada (BDC)
Page 28
IBM29.1 Which of the following depository products that serve the underbanked does your company offer? [Equally Weighted]
Matched savings accounts, e.g. Individual Development Accounts (IDAs)
Accounts with Matricula cards
Special savings products
Secured credit cards or prepaid checking
Other
None of the above
N/A
IBM29.2 Which of the following loan products that have a social benefit does your company offer? [Equally Weighted]
Socially oriented mortgage loans (e.g. rescue mortgage, ITIN mortgage)
Socially oriented credit enhancements
Microloans for purpose-driven enterprises and SMEs (e.g. working capital needs, trade finance needs)
Other
None of the above
IBM29.3 Does your company offer depositors any dedicated saving products (e.g. impact-oriented CDs, money market accounts,
investment funds) that can enhance your company's ability to deliver on its social or environmental mission? [Equally
Weighted]
Yes
No
N/A
Impact Business Models: Leadership & Outreach
IBM30.1 Has your company received any external recognition for the excellence its sustainable banking practices, e.g. member of
the Global Alliance for Banking on Values (GABV)? [Equally Weighted]
Yes
No
Answer(s): Our B Corp certification is all we want!
IBM30.2 What % of your company by assets under management (including subsdiaries) is certified as CDFI or CDE? Select N/A if
your company does not have operations in the U.S. [Heavily Weighted]
0%
1-24%
25-49%
50-74%
75-100%
N/A
IBM30.3 What is your company's average current CRA rating weighted by assets under management? Select N/A if your company
does not have operations in the U.S. [Equally Weighted]
Substantial Noncompliance
Needs to improve
Satisfactory
Outstanding
No CRA rating
N/A
Business Development Bank of Canada (BDC)
Page 29
IBM30.4 If your company is a bank, in which quandrant is your company's average performance weighted by assets under
management according to the NCIF social performance metrics? [Less Weighted]
Quadrant 1
Quadrant 2 or 3
Quadrant 4
N/A - Not a regulated bank
N/A - No operations in the U.S.
IBM30.5 If your company or subsidiaries has been rated by CARS, what is the average score by assets under management that
your company achieved on the CARS impact rating? Select N/A if your company does not have operations in the U.S or
if you are a bank and are not eligible for a CARS Rating. [Less Weighted]
AAA
AA
A
B
Not rated by CARS
N/A
IBM30.6 Does your company or affiliated non-profit provide your borrowers and potential borrowers with technical assistance or
information on any of the following topics? [Less Weighted]
Financial literacy
First time home purchase
Foreclosure prevention
Small Business TA
Other
None of the above
Impact Business Models: Investment Criteria
IBM31.1 Does your company have a formal written process to review potential loans according to social and environmental impact
criteria that is discussed in your loan underwriting policy or used in loan committee review? [Equally Weighted]
Yes
No
IBM31.2 If your company is not a regulated bank, does this process set minimum standards for social and environmental
performance that companies must exceed in order to receive a loan? [Equally Weighted]
Yes
No
N/A
Answer(s): We are a highly regulated bank.
IBM31.3 For what % of your company's loan portfolio by loan volume (commercial, personal, and residential) does the above
process apply? [Equally Weighted]
0%
1-24%
25-49%
50-74%
75%+
IBM31.4 What % of potential borrowers does your company's borrowers meet with in person or through a video conference prior
to issuing a loan? [Equally Weighted]
0%
1-24%
25-49%
50-74%
75%+
Business Development Bank of Canada (BDC)
Page 30
IBM31.5 Do your company's underwriting standards go beyond conventional credit ratios to provide loans or lower interest rates to
borrowers based on the environmental performance of their home or business? [Equally Weighted]
Yes
No
Answer(s): We are doing an innovative pilot in British Columbia. Loans for sustainable business projects, i.e., that
reduce a social or environmental harm or create a social or environmental benefit, will see part of the loan
administration fee donated to a local organization - a business accelerator that promotes social entrepreneurialism and
that uses the B Corp standard.
IBM31.6 For a credit impaired individual, does your company consider factors beyond conventional credit scoring to assess a
borrower's willingness to repay? Factors may include: 1. Rental payment history 2. Marital, health, or employment history
3. Utility payment history. Select N/A only if your company does not make consumer loans. [Equally Weighted]
Yes
No
N/A
Impact Business Models: Portfolio Management
IBM32.1 Please report your company's three-year average Return to Assets ratio: [Not Weighted]
IBM32.2 Please indicate your company's Equity to Assets ratio: [Not Weighted]
IBM32.3 Please indicate the asset quality of your company in terms of percentage of impaired assets and loans past due for 90+
days. [Not Weighted]
IBM32.4 Does your company use the same formal process for measuring the social and environmental performance of its
commercial loans on at least an annual basis as it does for underwriting a loan in the first place? Select N/A only if your
company does not make commercial loans. [Equally Weighted]
Yes
No
N/A
IBM32.5 What % of your company's assets are committed to supporting the real economy? That is, what percentage of loans,
share, bonds and other assets are devoted to activities that generate goods and services as opposed to financial market
activities. [Equally Weighted]
0%
1-29%
30-49%
50-69%
70%+
Don't Know
Answer(s): 100%
IBM32.6 What % of your revenues are derived from the real economy? [Equally Weighted]
0%
1-29%
30-49%
50-69%
70%+
Don't know
Answer(s): All of it.
IBM32.7 What is the percentage of total client deposit to the company's assets? [Equally Weighted]
0%
1-29%
30-49%
50-69%
70%+
Don't know
Answer(s): BDC does not have individual client deposits.
Business Development Bank of Canada (BDC)
Page 31
IBM32.8 What % of your company's loan originations does your company service? [Equally Weighted]
0%
1-24%
25-49%
50-74%
75%+
IBM32.9 What percentage of your company's clients are directly sourced and serviced by your company? (See help text for
definition.) [Equally Weighted]
0%
1-24%
25-49%
50-74%
75-94%
95%+
Don't know
Impact Business Models: Portfolio Reporting
IBM33.1 Does your company require its borrowers or loans officers to fill out any of the following surveys regarding the social or
environmental performance of the companies in your company's loan portfolio? [Equally Weighted]
External Survey
Internal Survey
Do not survey
Impact Business Models: Serving Those In Need
IBM34.1 Does the financial institution target any of the following underserved clients/customers? [Not Weighted]
Microenterprise, SME or other commercial borrowers that have been historically under-banked
Individual borrowers who have been historically under-banked
None of the above
Answer(s): We are dedicated exclusively to entrepreneurs, with a special focus on small and medium-sized
enterprises.
Business Development Bank of Canada (BDC)
Page 32
IBM34.2 Describe the beneficiaries or end-users of your products or services and how you characterize them as underserved.
[Not Weighted]
Our clients are all real economy SMEs of Canada. Parliament has (again) concluded that the are market failures in the
provision of services that these people need for their businesses. These market gaps are of many kinds, and constantly
changing.
All of the strategic performance indicators in our corporate plan and annual report focus on the breadth, effectiveness
and efficiency of our support for real economy entrepreneurs.
We also judge specific groups or entrepreneurs to merit special focus. For BDC, the notable examples are aboriginal
entrepreneurs, young entrepreneurs, women entrepreneurs and entrepreneurs with social purpose companies. We use
special efforts to reach these groups of people.
Our aboriginal business unit has $209 million in loans to aboriginal businesses. We support young entrepreneurs in a
variety of ways, notably through a pan-Canadian organization, Futurepreneurs. We have recently earmarked $700
million for women entrepreneurs, with a new team to improve how we reach them. And our support for social
entrepreneurs is three-fold: support for new capital market mechanisms that support them, support for grassroots
organizations at which they meet, and direct support to them as clients.
Our most recent foray into serving an underserved group is via a three-year partnership and contribution to the social
enterprise Rise Asset Development. Rise makes small loans to people whose mental health challenges have prevented
them from holding a regular job and who are using a business project to get back on their feet.
IBM34.3 Which of the following client group(s) does the financial institution targets? Please check all that applies. [Not Weighted]
Low-income, poor or very poor (including low-income minorities and other underserved populations)
Minority, disabled, and other underserved (but not low-income)
Individuals living in rural communities
Purpose driven enterprises (e.g. microfinance institutions, fair trade retailers, affordable housing developer,
community development nonprofits)
Answer(s): See answer above.
Re: rural: we have 102 business centres across Canada, many of which are to serve people who live in small towns
and rural areas, including the Far North.
IBM34.4 What % of the total portfolio represents loans made to the above selected underserved individuals? [Not Weighted]
17%
IBM34.5 This is a calculated question based on your answer from IBM34.3: Which of the following client group(s) does the
financial institution targets? And, question IBM34.4: What % of your total portfolio represents loans made to the above
underserved individuals and organizations? [Most Heavily Weighted]
Business Development Bank of Canada (BDC)
Page 33
IBM34.6 How many customers/clients served qualify in the above-selected undeserved populations during the last 12 months? Do
not duplicate individuals and households. Estimates within +/- 5% acceptable
Individuals
Households
Communities
Businesses/Non-Profits
100.00
Governments
Impact Business Models: Green Lending
IBM27.1 Which of the following lending products does the financial institution you offer to businesses and organizations? [Not
Weighted]
Energy efficiency improvement financing
Renewable energy project finance
Conservation loans
Brownfield loans
Microloans for small businesses, e.g. for working capital and trade finance needs
Loans for green construction projects
Other (please describe)
None of the above
N/A
IBM27.2b Which of the following lending products does the financial institution offer to individuals? [Not Weighted]
Loans for purchasing green homes
Loans for energy efficiency improvements
Loans for solar installation or other renewable energy upgrades
Energy Efficient Mortgage
Other (please describe)
None of the above
N/A
IBM27.3 What % of the institution's total loan portfolio include the above selected lending products? [Equally Weighted]
Not tracked / unknown
Business Development Bank of Canada (BDC)
Page 34
IBM27.4 If tracked, what was the total or per use number of metric tons of carbon (CO2) off-set or saved by your loan portfolio
during the last 12 months? Also, provide any of the following, if tracked:
Metric tons of GHG/CO2 equivalent
kWh saved/off-set
Metric tons of waste saved from landfill or incineration
Liters of water saved/off-set
Number of hectares protected
Business Development Bank of Canada (BDC)
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Disclosure Questionnaire
Disclosure Questionnaire: Industries
DQ1.1
Please indicate if the company is involved in production of or trade in any the following. Select Yes for all options that
apply.
Yes No DQ1.2
Any product or activity deemed illegal under host country laws or regulations or international conventions
and agreements
Gambling
Pharmaceuticals subject to international phase-outs or bans
Payday lending
Pornography
Wildlife or wildlife products regulated under the Convention on International Trade in Endangered
Species of Wild Fauna and Flora (CITES)
If you selected "Yes" above, please provide a detailed explanation of the company's involvement here. [Not Weighted]
Disclosure Questionnaire: Practices
DQ2.1
Please indicate if the following statements are true regarding whether or not the company engages in the following
practices. Check all that apply. If the statement is true, select "True." If false, select "False."
True False DQ2.2
Company formally registered in accordance with domestic regulations
Company has not reduced or minimized taxes through the use of corporate shells or structural means
Company facilities are not located adjacent to or in sensitive ecosystems
Company or company supplier does not employ workers under the age of 15 (or other minimum work
age covered by the International Labour Organization Convention No. 138 ) and company keeps
personnel records that include evidence of the date of birth of each
Overtime work for hourly workers is voluntary (not compulsory)
Company or company suppliers do not use any workers who are prisoners
Company allows workers to freely associate and to bargain collectively for the terms of one’s
employment
If you selected "False" above, please provide a detailed explanation of the company's engagement in these practices
here. [Not Weighted]
Business Development Bank of Canada (BDC)
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Disclosure Questionnaire: Outcomes
DQ3.1
Please indicate if the following statements are true regarding if the company has experienced any of the following in the
past 5 years. Check all that apply. If the statement is true, select "True." If false, select "False."
Don't
True False know
DQ3.2
Company and Significant Suppliers have not had an operational or on-the-job fatality
Company and Significant Suppliers' sites have not experienced any accidental discharges to
air, land or water of hazardous substances
No construction or operation of company and Significant Suppliers' facilities resulted in
physical resettlement or economic displacement involving 5,000 or more people near your
facility
No material litigation against the company
Company has not filed for bankrupcy
If you selected "False" above, please provide a detailed explanation of the company's experience related to the above
statement here. [Not Weighted]
We do not know if our significant suppliers have not had an operational or on-the-job fatality.
Disclosure Questionnaire: Penalties
DQ4.1
DQ4.2
Please indicate if the company has had any formal complaint to a regulatory agency or been assessed any fine or
sanction in the past five years for any of the following practices or policies. Check all that apply.
Yes
No
Diversity and equal opportunity
Employee safety or workplace conditions
Environmental issues
Financial reporting
Geographic operations or international affairs
Investments or Loans
Labor issues (internal and supply chain)
Marketing
Political contributions
Taxes
Bribery, fraud or corruption
If you selected "Yes" above, please provide a detailed explanation of the complaint/fine/sanction here. [Not Weighted]
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