13640 RT 9W Hannacroix, NY 12087 * (518) 756-3127 2016 COMFORT PLAN $250.00+ TAX 2016 NON-FUEL OIL CUSTOMERS PRICE $350.00 + TAX C.A. Albright & Sons, LLC agrees to clean, maintain, repair, or replace any part of the oil heating furnace or boiler that becomes faulty due to normal operation and ordinary wear and tear during the effective contract period per the included Terms, Conditions and Exclusions. *Contract includes (1) cleaning, (1) standard oil filter change as needed and (1) standard nozzle change, (including efficiency adjustment) during the effective contract period. On occasion certain oil filters and nozzles are specialized in size and type; in this case there is an additional charge to the customer to offset the added cost of the non-standard oil filter and or nozzle. It is the responsibility of the customer to contact our office and schedule an appointment for the included clean. *This plan is in effect on a 24-hour a-day basis during the heating season (October 1st through April 30th) for emergency situations only. *Non-emergency service will be completed on weekdays during our regular operating hours. Read Included Terms, Conditions and Exclusions 2016 COMBO COMFORT PLAN $320.00 + TAX 2016 NON-FUEL OIL CUSTOMERS COMBO COMFORT PLAN $400.00 + TAX A COMBO COMFORT PLAN consists of the COMFORT PLAN inclusions PLUS an annual thorough cleaning and adjustment of the Oil Fired Water Heater. Read Included Terms, Conditions and Exclusions TO ENROLL RETURN LOWER TEAR STRIP PORTION OF FORM WITH PAYMENT ACCOUNT #:_________________ CUSTOMER NAME: ___________________________ ADDRESS: ___________________________________________________________________ Please enroll me in the 2016 COMFORT PLAN Please enroll me in the 2016 COMBO COMFORT PLAN SIGNATURE: _______________________________________________________________ DATE: ________________________________________________________________ 2016 TERMS, CONDITIONS AND EXCLUSIONS PAGE 1 OF 2 1. Carefully read through this entire contract and become familiar with the coverage provided and the limitations. 2. All plans are available to C.A. Albright & Sons, LLC. Customers who exclusively use heating oil purchased from C.A. Albright & Sons, LLC during the effective contract period. Contracts will be cancelled without refund if customer does not meet conditions. 3. Non- fuel oil customer contracts available at the discretion of Management. 4. Eligibility to purchase a Comfort or Combo Comfort Plan is subject to the following: a. A cleaning of the Boiler or Furnace to be considered for coverage, at the expense of the Customer. b. During the cleaning appointment, an inspection of the equipment will be conducted. Comfort and Combo Comfort Plans eligibility are subject to inspection and approval of all equipment to be covered by plan chosen. 5. Comfort and Combo Comfort Plans will be in effect for one (1) year from the date of invoice. A completed and signed contract tear-off slip must be returned to C.A. Albright & Sons, LLC office along with payment in full within 30 days of invoicing for customers in good standing. COD Customer or New Customer payments will be due immediately. 6. A Service Plan Renewal Contract including Term and Conditions and Exclusions will be sent to Covered Customers annually. Carefully read through the entire contract and become familiar with the coverage provided and the limitations. A completed and signed contract tear-off slip must be returned to C.A. Albright & Sons, LLC office along with payment in full within 30 days of invoicing for customers in good standing. COD Customer or New Customer payments will be due immediately. 7. Contract payment(s) must be made in full and separate from any budget payments or fuel oil delivery payments. 8. All plans are non-refundable, under any circumstances, but may be transferred if the house is sold, at the discretion of Management and subject to the new owner(s) acceptance of C.A. Albrights & Sons, LLC contract Terms and Conditions and Exclusions. 9. Both plans will be in effect 24 hours a-day during the heating season for emergency service (October 1st through April 30th). Emergency is defined as: no heat, oil leak, hot water piping leak, fumes, or other needs as determined by the technician. Non-emergency service will be completed on weekdays during our regular operating hours. 10. A contract is not available for customers using #2 fuel oil in outside above ground tanks. However, if kerosene is used year round, and supplied by C.A. Albright and Sons, LLC, then coverage may be available. 11. Tankless coil cleaning is not covered under service contract. 12. Contracts cover only those repairs and replacement of parts which result from normal operation of the heating equipment during the effective period of the contract. Persons other than a C.A. Albright & Sons LLC employee, rendering repairs or adjustments to the equipment, except as instructed by C.A. Albright & Sons LLC will void this contract. Continued on back 13640 Rt 9W * P.O. Box 11 * Hannacroix, NY 12087 * Phone: 518-756-3127 * Fax: 518-756-2900 * www.ca-albright.com 2016 TERMS, CONDITIONS AND EXCLUSIONS PAGE 2 OF 2 13. C.A. Albright & Sons LLC will use only new and reconditioned parts subject to availability and are guaranteed for 1 year against manufacturer’s defects. The customer’s exclusive remedy for loss or damage arising from or related to parts or service provided by C.A. Albright & Sons, LLC under this contract is repair or replacement of the part provided by C.A. Albright & Sons, LLC under this contract. 14. C.A. Albright & Sons LLC shall not be liable under these contracts for customer’s failure to use ordinary care in the operation of heating equipment, including but not limited to: customer failure to keep adequate water in boiler (if applicable), failure to keep fuel oil in tank (if applicable), failure to keep kerosene in tank (if applicable), fuel flow problems due to outside fuel storage, failure to turn on main switch or circuit breakers, blown fuses, power loss or surge, or any other failure of an electrical system, improper thermostat settings of faulty thermostat, freezing, debris build up in air or venting systems, unattended or unoccupied buildings, flood, or any condition beyond C.A. Albright & Sons, LLC control, or any other cause or condition unrelated to normal operation or maintenance of heating equipment, or which may affect C.A. Albright & Sons LLC ability to fulfill its obligations under the terms of the contract. 15. C.A. Albright & Sons LLC shall not be liable for damage resulting from unattended buildings, riots, flooding, power failure, terrorist attack, strikes, or acts of God. 16. When it is no longer practical to continue servicing customer’s equipment due to age or obsolescence, C.A. Albright & Sons LLC reserves the right not to renew this contract at any time; or C.A. Albright & Sons LLC (with customer’s approval and at customer’s expense) will modernize customer’s equipment which will continue this contract. 17. Contract includes (1) cleaning, (1) standard oil filter change and (1) standard nozzle change, (including efficiency adjustment) during the effective contract period. On occasion certain oil filters and nozzles are specialized in size and type; in this case there is an additional charge to the Customer to offset the added cost of the non-standard oil filter and or nozzle. It is the responsibility of the customer to contact our office and schedule an appointment for the included clean. 17. Non-contract cleaning and tune ups of furnace, boilers, and hot water heaters will be invoiced at the time the work is done and are payable within 30 days of invoice date for customers in good standing. COD Customer or New Customer payments will be due at the time of receiving service. 18. Service not covered by contracts: complete burner replacement, air cleaners, thermostats, anti-freeze, thawing of frozen water or oil lines, oil filter housing, humidifiers, bronze body circulators, air conditioning, chimney, oil tanks including oil fill and vents, boiler section heat exchanger, domestic hot water coil, hot water or steam heat piping, warm air duct work, radiators and registers, expansion tanks and spiral vents are not included. 19. All parts, equipment and/or labor not covered under these contracts will be charged to customers at the prevailing rates. 20. C.A. Albright & Sons LLC reserves the right to decline coverage at any time. 13640 Rt 9W * P.O. Box 11 * Hannacroix, NY 12087 * Phone: 518-756-3127 * Fax: 518-756-2900 * www.ca-albright.com 2016