May 2004 Ninth Circuit To Re-Examine Personal Jurisdiction Over Internet Sellers On September 2, 2003, in a controversial decision, a three- Courts have traditionally relied on actual physical pres- judge panel of the Ninth Circuit Court of Appeals in California ence in, or contacts with, the forum in order to determine held that L.L. Bean’s sales via the Internet were sufficient to whether personal jurisdiction exists in that jurisdiction. With establish general personal jurisdiction in California over the Internet sellers, the fundamental element of actual physical famous catalog clothing retailer. Gator.com Corp. v. L.L. Bean, presence is usually lacking unless the seller happens to be lo- Inc., 341 F.3d 1072 (9th Cir. 2003). The court reached this cated in that state or has other physical connections with the conclusion despite the fact that L.L. Bean is incorporated in state to which the court can point, such as a warehouse, bank Maine and has all of its facilities and employees in that state, account, or sales representative in the jurisdiction. Similarly, and despite the fact that the allegations in the lawsuit were incorporating in a state or designating an agent for service of unrelated to L.L. Bean’s sales via the Internet to customers in process may provide the court with a sufficient basis to find California. The Ninth Circuit panel held that L.L. Bean’s In- personal jurisdiction. These are the easy cases. ternet sales in California were sufficient to allow Gator.com to The difficult cases are those in which the Internet seller sue L.L. Bean in California seeking a judicial declaration that markets its product or service to no particular geographic Gator.com’s computer pop-up software did not infringe any location but attempts to capture as much electronic market L.L. Bean trademark or constitute an unfair trade practice. share as possible. The only contact between the parties is On April 29, 2004, the Ninth Circuit decided to rehear an electronic agreement and perhaps a product mailed to the case en banc, meaning that all of the Ninth Circuit judges the buyer’s jurisdiction. When actual physical presence is will participate in reevaluating the case. The decision to lacking, courts have traditionally looked to concepts such as rehear the case results in immediate (although potentially “purposeful availment” as a proxy, meaning, Did the individual temporary) decertification of the previously published opin- purposively engage in conduct that might result in litigation ion. The Ninth Circuit’s action has thus raised the hopes of in the state? those companies that do business over the Internet that this There are two kinds of personal jurisdiction—general act alone will not subject the companies to personal jurisdic- and specific. General jurisdiction exists when a defendant has tion in the California courts. engaged in activities that are sufficiently “substantial, continu- L.L. Bean’s Web site allows individuals to make direct pur- ous, and systematic” to allow a court to exercise jurisdiction chases or engage in transactions via the Web site (as opposed over any cause of action, even unrelated to the defendant’s to simply reviewing materials posted on the Web site). The specific activities in the state. Perkins v. Benguet Consolidated operation of such “interactive” Web sites has grown rapidly in Mining Co., 342 U.S. 437, 445 (1952). As a result, a finding the past few years as the Internet has allowed sellers to reach a of general jurisdiction requires a high level of contact by the global marketplace for their goods. As a result, sales routinely defendant with the forum state. By contrast, specific jurisdic- take place over the Internet without the seller ever having set tion can arise based only on the defendant’s specific conduct foot in the buyer’s state or country. in the state. ©2004 Jones Day. All rights reserved. While some federal courts have weighed in on the subject, Aktiegesellschaft, 729 F. 2d 1240 (9th Cir. 1984). It is unclear no other court has found that Internet sales could subject a how Internet sales that probably involve even less contact with seller to general jurisdiction. Some federal courts have found the forum state would, therefore, subject the seller to general more limited specific jurisdiction based on use of the Web site jurisdiction. itself. In all events, by voting to rehear the case en banc, the The three-judge panel in L.L. Bean characterized its Ninth Circuit will now issue a more definitive opinion on the analysis of general jurisdiction as whether L.L. Bean’s conduct subject, perhaps as soon as later this year. was “substantial,” or “continuous and systematic.” L.L. Bean, The United States Supreme Court has yet to rule in a case Inc., supra, 341 F.3d at 1077. The panel focused on both the involving general personal jurisdiction over an Internet seller. volume of sales made by the company in California and the Therefore, irrespective of how the Ninth Circuit ultimately “virtual store” nature of the L.L. Bean Web site, complete rules in the L.L. Bean litigation, there will in the near term with live operators ready to respond to instant messages sent be no simple answer to the question: Where can I be sued by potential buyers on the site. The panel seemed impressed because of my Internet operations? with the apparently large number of sales made in the state Further Information and concluded without citation to any evidence that L.L. Bean’s “millions of dollars in sales, driven by an extensive, Jones Day Commentaries are a publication of Jones Day and ongoing, and sophisticated sales effort involving very large should not be construed as legal advice on any specific facts numbers of direct email solicitations and millions of catalog or circumstances. The contents are intended for general in- sales, qualifies as ‘substantial’ or ‘continuous and systematic’ formation purposes only and may not be quoted or referred commercial activity.” Id. at 1080. to in any other publication or proceeding without the prior There are some problems with the panel’s logic. In the written consent of the Firm, to be given or withheld at its past, the Ninth Circuit has held that advertising alone directed discretion. The mailing of this publication is not intended at the forum state was insufficient to establish general juris- to create, and receipt of it does not constitute, an attorney- diction. Cubbage v. Merchent, 744 F. 2d 665, 668-69 (9th Cir. client relationship. 1984); Forsyth v. Overmyer, 576 F. 2d 779, 783 (9th Cir. 1978). For further information, readers are encouraged to con- As a result, L.L. Bean’s “sophisticated sales effort” alone would tact their regular Jones Day attorney or the principal authors of not appear to serve as a basis for general jurisdiction. this Commentaries, Jeffrey A. LeVee (telephone: 213.243.2572; Similarly, the Ninth Circuit has previously held that sales e-mail: jlevee@jonesday.com) and Mark Fall (telephone: of products in the forum state through independent sales 213.243.2436; e-mail: markfall@jonesday.com). General e- representatives were insufficient to establish general jurisdic- mail messages may be sent using our Web site feedback form, tion over an out-of-state company. Congoleum Corp. v. DLW which can be found at www.jonesday.com. 2