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TABLE OF CONTENTS
Section I
Building Information
Contact Information
Liability Insurance
Lobby Security Console
Building Hours
After Hours Access
Keys
After Hours Access List for Infrequent Employees
Visitor/Vendor Sign-In (Normal Hours & After Hours)
Building Holidays
Tenant Emergency Contact List
Primary Contact Person
Property Removal Passes
Locked Premises
Elevator Operations
Delivery Procedures
No Smoking Policy
Bicycles
Postal Service
Solicitation
Pets
2
3
4
4
4
4
4
5
5
5
6
6
6
6
7
7
7
8
8
8
8
Section II
Building Services
Engineering Services
Janitorial Services
After Hours Heating, Ventilation & Air Conditioning
Composting & Recycling Program
9
10
10
10
11
Section III
Moving Procedures
Moving Policy
Insurance Requirements for Contractors
Electrical Equipment
Riser Management, Telecommunications, Data Cabling
Riser Management Program
12
13
19
22
22
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1
SECTION I
BUILDING INFORMATION
2
CONTACT INFORMATION
Management Office
Colliers International
800 E Canal Street
Richmond, VA 23219
(804) 420-3240 Telephone
(804) 771-1663 Fax
Office Hours: 8:00 a.m. - 5:00 p.m.
Management Personnel
Jeff Compton
Senior Property Manager
E-mail: jeff.compton@colliers.com
804-420-3240
Dawn Rosato
Assistant Property Manager
E-mail: dawn.rosato@colliers.com
804-420-3242
Engineering Personnel
Chief Engineer
Building Engineer
David Lewandowski
David.Lewandowski@Colliers.com
804-564-8911
Lobby Personnel
Security Office 804-649-4041
Dock Office 804-649-4950
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LIABILITY INSURANCE
Prior to moving into your suite, a Certificate of Insurance must be on file with the Building
Management Office and must remain current. The Certificate should provide the minimum
requirements as specified in the Lease Agreement. CRG-Richmond Tenant LLC, Colliers
International are to be listed as “Additional Insureds”.
LOBBY SECURITY CONSOLE
There is a lobby attendant at the security console on duty 24 hours a day. Our lobby attendants
cannot accept any type of delivery on behalf of a Tenant. In addition, we do not allow anyone to
leave briefcases, boxes, equipment, etc. at the lobby console, even if it is for a short period of
time.
BUILDING HOURS
The Gateway Plaza building is open to the public from 7:00 a.m. to 7:00 p.m., Monday through
Friday, excluding weekends and building holidays.
AFTER HOURS ACCESS
The lobby doors lock down from 7:00 p.m. to 7:00 a.m. Monday through Friday, and at all times
on weekends and building holidays. The elevators operate at all times on weekends and building
holidays. All tenant employees entering after hours will need to scan their card keys in front of
the reader located at the building entrance to gain access into the building and once more in front
of the reader located in the lower right-hand side in the after-hours elevators for access to your
floor(s).
KEYS
A back-up list of valid card keys will be kept at the Lobby Console so that in the event an
employee forgets his or her card key, they may still gain access into the building and to their
prospective floor(s) with photo identification. Please note that in our continuous effort to meet
tenant needs we have enacted this as a back-up procedure only and it should not be used for
regular access. If the employee’s name is not on the active card key list, they will be denied
access to the building. In this situation, the employee will be treated as a visitor and may use the
Lobby Desk phone to telephone a main tenant representative within his or her company with
authorization to approve access.
Replacements or cancellations of card keys due to change in personnel must be reported to the
Building Office immediately. Please note that until you notify the Building Office, employees
may still gain access with photo identification.
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AFTER HOURS ACCESS LIST FOR INFREQUENT EMPLOYEES
In our attempt to meet Tenant needs, we understand that some companies may have a list of outof-state or outside employees who will need infrequent access (less than once a month) to the
building. For convenience, Tenants may provide Building Management with a list of these
employees, so that they may gain access into the building and to their prospective floor(s) with
photo identification and will not be required to have an active card key.
VISITOR SIGN IN
Tenant visitors are required at all times to sign in and present a photo I.D.
Tenant visitors may access the Building after hours through two methods.
(1) The Building Management must receive the name(s) of visitor(s) from Tenant 24 hours in
advance, authorizing access to their suite. Security cannot accept letters from Tenants
directly without Building Management approval.
(2) The visitor may access the Building with an authorized Tenant employee. All visitors,
with the exception of children, must present a photo i.d. for sign in.
VENDOR SIGN IN
No vendors, contractors, delivery persons, moving companies, etc. will be given access to the
Building after-hours without advanced notification given to and approved by the Management
Office prior to arrival.
HOLIDAYS
The Building Management Office will be closed in observance of the following holidays:
New Year’s Day
President’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day & Day After
Christmas Day
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TENANT EMERGENCY CONTACT LIST
Building Management requires Tenant to provide at least three people to contact in the event of
an emergency during non-business hours.
PRIMARY CONTACT PERSON
Please designate a primary daily contact and a secondary daily contact person. These people are
responsible for corresponding with Building Management on building related requests and
issues.
PROPERTY REMOVAL PASSES
In order to minimize the possibility of theft, a “Property Removal Pass” is required to be used
each time you or one of your employees removes materials or equipment from the building. The
Property Removal Pass must be filled out and signed by an authorized signer within your
company. The pass must then be presented to the lobby attendant when removing property
where it will remain on file. Failure to produce a Property Removal Pass with an original
signature of an authorized signer will result in the denial to remove the property from the
premises.
LOCKED PREMISES
In the event you are locked out of your suite during normal business hours, you may obtain
access to your suite by contacting the Building Management Office. We will require valid
identification and verbal authorization from the main Tenant contact before permitting access. If
a Tenant forgets their key to the office suite or is locked out after hours, the Building
Management Office will be able to assist you. The lobby attendant located at the 1st floor
security console has keys to access Tenant suite areas, and the engineering staff is authorized to
grant access if approval is granted from representative from the tenant space.
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ELEVATOR OPERATIONS
The building is equipped with five (6) passenger and one (1) freight elevator. The freight
elevator is located in the main elevator bank. For access to this elevator after-hours, on
weekends and on holidays, please contact the Building Management Office for reservation and
approval. Access to the freight elevator for delivery purposes is through the service hallway.
The service hallway doors are to the right of the main lobby doors. The inside dimensions of the
freight elevator cab are 66” wide by 57” by 112” high. The doorway to the freight elevator is
42” wide by 84” high. The maximum weight capacity of the cab is 3,000 pounds. However, it is
your responsibility to ensure that the cab is not overloaded, resulting in damage to the equipment
and/or cab finishes. Be sure that your employees and all vendors providing services to your
company are aware of the weight limitation. Employees and delivery people should also be
aware that improperly balanced loads could cause damage to the elevator rails and related
equipment. Pallets and pallet jacks are not allowed in the freight elevator. Under no
circumstance are large deliveries or deliveries requiring the use of a hand cart to be made
through the use of the passenger cars.
The five (6) passenger elevators, including the freight elevator, are numbered and equipped with
an emergency call button/intercom system, which connects directly to the building security
console. The elevator number and intercom system are located on the left side inside of the
panel. If an elevator malfunctions and you are unable to exit the elevator, open the panel door
and press the silver button. This will provide a direct link to the lobby attendant who will then
notify the appropriate personnel to assist you.
DELIVERY PROCEDURES
All deliveries must access the building through the service hallway (located to the right of the
main lobby entrance) during normal business hours, 7:00 a.m. 5:00 p.m. Under no
circumstances are deliveries of large items or items that require the use of a handcart or luggage
carrier permitted access through the Main Lobby or access to the passenger elevators. Tenants
must also arrange to receive all deliveries in person. No deliveries may be left outside of the
Tenant’s suite. Building Personnel will not accept deliveries on any Tenant’s behalf. This
includes weekend and after hours deliveries.
The loading zone is for loading and unloading of deliveries and is reserved for trucks, vans, and
other delivery vehicles with a limitation of thirty (30) minutes maximum parking time. Vehicles
parked more than thirty (30) minutes are subject to a parking violation and/or towing at vehicle
owner’s expense.
NO SMOKING POLICY
Smoking is not permitted in any area within 800 E Canal Street (including Tenant suites, retail
spaces, stairwells, and restrooms). Please report any observed violation of this code to the
Building Office at (804) 420-3240
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BICYCLES
Bicycles are not permitted in the lobby of the building or on the floors of the building. Bicycles
are permitted in the garage area only, via the service hallway to the garage, at which point the
bicycles are to be stored in the bicycle racks provided. There is an additional enclosed bicycle
storage area located on the exterior south side of the building. This area requires a key which
may be received through the building office.
Bicycles may only be stored during normal business hours and may not be left overnight unless
prior arrangements have been made with Building Management. Only employees located at 800
East Canal Street may utilize the bicycle storage racks.
POSTAL SERVICE
A U.S. Post Office is located in downtown Richmond. A Federal Express office is located on
Main Street. Your regular mail from the U.S. Postal Service will be delivered to your suite
unless other arrangements have been made with the U.S. Postal Service. Packages may not be
left outside of tenant suites for pickup or delivery.
SOLICITATION
There is no solicitation allowed in the building at any time.
PETS
We do not permit any pets to enter the building for any reason whatsoever unless they are Seeing
Eye or Service dogs. This requirement will be strictly enforced at all times.
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SECTION II
BUILDING SERVICES
9
ENGINEERING SERVICES
Engineering services are available Monday - Friday, (excluding building holidays). To facilitate
a prompt and accurate response to maintenance requests, said requests must be directed to the
Building Management Work order data base (IMPAK) for recording/scheduling. All
engineering maintenance requests that exceed building standard services will be billed to the
Tenant requesting such service at the current hourly rates as determined by the Building
Management Office.
Please note that Tenant accessories, which may be “attached” to the building and not considered
“building standard”, are not maintained by the building engineering staff. A list of these items
includes but is not limited to:
•
•
•
•
•
•
•
Water filters
Dishwashers
Dedicated or supplemental HVAC units
Tenant fire/halon extinguishers
Refrigerators
Tenant-installed, non building standard lights and light fixtures
Insta-Hots (under the counter hot water heaters)
Periodic maintenance of these items is necessary to ensure their optimum performance.
JANITORIAL SERVICES
The building provides janitorial service nightly, Monday through Friday (excluding building
holidays). In addition, a day porter is on site Monday through Friday, (excluding building
holidays). Should additional service be required, please contact the Building Management
Office. These services will be billed at the current hourly rate which is subject to change.
AFTER HOURS HEATING, VENTILATION & AIR CONDITIONING (HVAC)
SERVICES
HVAC services are provided during regular business hours of 7:30 a.m. to 6:30 p.m., Monday
through Friday and Saturday 8:00 a.m. to 2:00 p.m. (excluding building holidays).
After hours air conditioning (A/C) or heating requires the services of a building engineer.
Therefore, requests for HVAC must be received 48 hours in advance.
Air-conditioning thermostats are to be adjusted by the Building Engineering Staff only. Please
contact the Building Management Office if, for any reason, you feel uncomfortable with the
temperature in your office.
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COMPOSTING & RECYCLING PROGRAM
Recycling Only
The Blue Recycling Bin is located in your kitchen and/or copy room. Recyclable items that can
be placed into this container include paper, cardboard, bottles, glass bottles, cans, foil, cereal
boxes, newspapers, magazines, and flattened aluminum/tin cans. The building janitorial staff
will remove items collected in the designated recycling container.
Recycling Desk-Side Trays
The Management Office will provide you with small desk-side collection trays for white paper.
When you are disposing of white paper or computer paper, simply put it into your desk-side
collection tray instead of into your trashcan. Metal staples and paper clips may be left on the
paper. When your desk-side collection tray is full, it is your responsibility to empty the paper
into the recycling bin, in your kitchen and/or copy room. The building janitorial staff will not
remove anything in your desk-side collection tray.
Cardboard
Any Cardboard that doesn’t fit into the recycling bin must be flattened and labeled clearly as
“trash” or “recycling” so that the janitorial staff may remove it and place it into our building
cardboard recycling bin.
Trash
The black trash bins in your kitchen and/or copy room are still used for non-recyclable garbage
and non-compostable items such as plastic bags, juice boxes or pouches, ceramics, Styrofoam,
candy wrappers, potato chip bags, mirrors, etc.
Our janitors will pick up recyclables and trash every night. They have two collection bins
to ensure that recyclables and trash from your desk stay separated.
Our goal is to make recycling and composting easier for you and increase the amount we
recycle. Recycling more helps our environment by reducing energy use and pollution, and
conserving natural resources. It also helps the City achieve its 75% waste diversion goal.
If you have any questions or comments please contact the Management Office at (804) 4203240.
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SECTION III
MOVING PROCEDURES
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MOVING POLICY
The following rules pertain to moving furniture, equipment and supplies in and out of Gateway
Plaza building at 800 E Canal Street, Richmond VA. Any movers that do not adhere to the
following rules will not be permitted to enter the building or will be required to discontinue the
move.
Move
1.
Moves must be accomplished before 8:00 am or after 6:00 pm on weekdays, or anytime
on weekends or holidays to eliminate possible inconvenience to other tenants.
2.
All moves must be scheduled through the Management Office, which is located at the
Gateway Plaza building 800 E Canal Street. This is so the Management Office may notify the
security staff and avoid any conflicts with other building tenants. Once your move date has
been established, please notify the Management Office of the date and time of your desired
move. At that time, the Management Office will inform you if your desired move date is
available.
3.
Tenants must provide the name of the moving company, name of foreman or person in
charge, together with a phone number of the main office for that company and an after
hours contact. An authorized tenant representative must be present at all times during
moves.
Insurance
The moving company must carry the insurance coverage listed below and must adhere to the
following:
1. Worker’s Compensation:
a. State: All States subject to this project – Statutory
b. Applicable Federal Laws – Statutory
c. Employer’s Liability:
$1,000,000 Per Accident
$1,000,000 Diseases, Policy Limit
$1,000,000 Disease, Each Employee
2.
Commercial General Liability (including Independent Contractors, Products &
Completed Operation, with the following limits):
General Aggregate $2,000,000
Products – Comps/OPS Aggregate $2,000,000
Personal – Advertising Injury $1,000,000
Each Occurrence $1,000,000
Fire Damage (Any one fire) of $50,000
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Medical Expense (Any one person) $5,000
a. Products & Completed Operations shall be maintained for 3 years after final payment,
with the total limits required herein. If requested by the Owner, the Contractor shall
furnish Certificates of Insurance verifying this coverage for the 3 years after final
payment. Only “Occurrence Policies” will be accepted. No claims made policies
will be accepted.
b. Broad Form Property Damage Coverage shall include Complete Operations.
c. This insurance shall include as Additional Insureds for ongoing operations and
completed operations the Owner, Owner’s employees, and Owner’s representatives,
and should be primary & non-contributing.
d. General Aggregate limits on the above shall apply per project.
e. Contractual, including specified provision for Contractor’s obligation.
3.
Business Automobile Liability (including owned, non-owned and hire vehicles):
$1,000,000 Bodily Injury & Property Damage Combined Single Limit Each
Occurrence.
4.
Umbrella Excess Liability:
$3,000,000 Over primary insurance
$10,000 Self-insured retention
5.
Professional Liability coverage for “in-house” or hired design professional negligent
acts, errors and omissions liability coverage for Design/Build work.
$1,000,000 Bodily Injury and Property Damage combined single limit each
occurrence.
6.
The policies required to be maintained by the Contractor shall be with companies
with current rating of A- or better and financial sizes of X or better by the A.M. Best
Company. Insurers shall be licensed to do business in the state in which the Project is
located. Certificates on Insurance acceptable to the Owner shall be filed with the
Owner prior to Commencement of the Work and thereafter at least thirty (30) days
prior to the expiration date of the old policy. Certificates of Insurance shall be on
ACORD from 258 accompanied by Additional Insured-Owners Lessees or
Contractor’s (Form B) endorsement.
7.
Property Insurance – Contractor assumes all risks related to protection against loss or
damage of owned or rented equipment and tools brought onto and/or used at the
Building by Contractor and, prior to the completion of the Work, any building
material and equipment which have been incorporated into or which have been
delivered to the Building and are awaiting incorporation into the Work.
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8.
Policies described in (2) shall include the companies set forth below as additionally
insured, including their officers, directors, and employees. Please note the spelling of
these parties must be exactly correct or the Work will not be allowed to commence.
CRG-Richmond Tenant LLC-Gateway Plaza c/o
Colliers International
a. Contractor waives any and all rights of subrogation against the parties identified
above as additional insureds.
b. Contractor shall furnish to the Owner, Certificate(s) of the Insurance evidencing the
above coverage. Certificate(s) of Insurance must be provided before Contractor
commences Work or Contractor will not be allowed to commence.
c. Certificate(s) of Insurance relating to policies required under this Agreement shall
contain the following verbatim:
“It is agreed that this insurance will not be canceled, not renewed, or the limits of
coverage in any way reduced without at least thirty (30) days’ advance written notice
or ten (10) days for non-payment of premium sent by certified mail, return receipt
requested to Gateway Plaza 800 E Canal Street Richmond VA 23219, c/o Colliers
International, Attention: Property Management.
In addition, language set forth in this (8C) shall be added to each policy in the form of
an endorsement.
d. The moving company agrees to defend, indemnify and save harmless Gateway Plaza
800 E Canal street and Colliers International from and against any and all liabilities,
losses, damage costs, expenses (including reasonable attorneys’ fees and expenses),
cause of action, suits, claims, demands, or judgments of any nature rising from or
relating to willful or negligent acts or omissions of the moving company, its agents,
employees, representatives or subcontractors. The moving company shall be
responsible for all damages and losses sustained as a result of their tools and
equipment utilized in the performance of all work thereunder.
e. The moving company shall furnish to the Management Office a certificate of
insurance, at least twenty-four (24) hours prior to the move, reflecting the coverages
as listed above.
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Security/Rules
1.
Gateway Plaza has twenty-four (24) hour security service to the building. The moving
company must notify the security desk located in the lobby when arriving at the building.
They will then be given access to the service entry and freight elevator.
2.
Moving company personnel must obey any and all requests that the Management Office
or security personnel have during the course of the move.
3.
All stairwells, hallways, elevators, and lobbies must be kept accessible at all times. In
case of an emergency, people must be able to get off the floors without any obstructions.
4.
A clear path of travel from the building to the truck must be maintained at all times so
that pedestrians can walk past the building via the sidewalk.
Building Protection
1.
Clean masonite sections must be used as runners on all finished floor areas and carpet
where heavy furniture or equipment is being moved with wheel or skid type dollies. The
masonite must be at least ¼ inch thick and 4' x 8' wide. Sheets must be taped together to
inhibit sliding. Masonite must be supplied by the moving company.
2.
The mover must provide corner protection and install protective coverings on all walls,
door facings, elevator cabs, glass, mirrors, doorjambs and other areas along the route to
be followed during the move.
3.
Any damage to the building or fixtures caused by the move will be repaired, by Tenant at
Tenant’s sole cost.
Elevator Operation
1.
Only the freight elevator and the service hallway will be used for the movement of
furniture, equipment, and supplies. Moving company personnel may not use other
passenger elevators.
The freight elevator may only be called from the button, which is located at the top of the
freight elevator doorjamb on floors 2-19, or if accessed through the service hallway on
the first floor. It will not respond to the hall call buttons for passenger elevators. The
elevator must be key operated for prolonged holding of doors open. Doors must not be
"blocked" open by furniture or other devices, which could result in damage to the door
interlocks. The building security personnel will place the freight elevator on independent
service. They are not allowed to give out the access key to the moving company. Once
the move is complete, the moving company should bring the freight elevator back to the
ground floor and the security personnel will then place it back to normal service.
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Freight Elevator
Dimensions of Doorway:
Height
Width
7 feet
3 feet, 6 inches
Internal Measurements of Cab:
Width (front to back)
Length (left to right side)
Height (top to bottom)
WEIGHT CAPACITY:
4 feet, 9 inches
5 feet, 6 inches
9 feet, 5 inches
3,000 pounds
Clean-up/Repairs
13.
All protective covers are to be removed from glass, doors, elevator, corridors, floors,
stairwells, and any other places where protective covering has been placed. Tape marks,
if any, must be cleaned off completely.
14.
Common area floors must be vacuumed and/or swept and damp-mopped, to original
condition prior to move.
15.
Restrooms are to be left in clean condition.
16.
The moving company must haul, any and all trash or refuse generated as a result of the
move, away from the property during the same day that the move takes place.
17.
The building trash compactor or bins are not to be used by moving company.
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Gateway Plaza
MOVING POLICY
BY SIGNATURE HEREOF, WE ACKNOWLEDGE THAT WE HAVE READ AND AGREE
TO ADHERE TO THE POLICY’S HEREIN CONTAINED WITHOUT EXCEPTION AND
HAVE REVIEWED THE SAID MOVING POLICY WITH THE MOVING PERSONNEL:
__________________________________________
Moving Company
__________________________________________
Signature
Title: ___________________________________
Date: ___________________________________
___________________________________________
Tenant
___________________________________________
Signature
Title: ____________________________________
Date: ____________________________________
Note: No move will be permitted without having this notice on file with the Management
Office.
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Insurance Requirements for Contractors
Contractor shall provide the following minimum insurance coverage:
1.
Worker’s Compensation:
a. State: All States subject to this project – Statutory
b. Applicable Federal Laws – Statutory
c. Employer’s Liability:
$1,000,000 Per Accident
$1,000,000 Diseases, Policy Limit
$1,000,000 Disease, Each Employee
2.
Commercial General Liability (including Independent Contractors, Products &
Completed Operation, with the following limits):
General Aggregate $2,000,000
Products – Comp/OPS Aggregate $2,000,000
Personal & Advertising Injury $1,000,000
Each Occurrence $1,000,000
Fire Damage (Any one fire) of $50,000
Medical Expense (Any one person) $5,000
a. Products & Completed Operations shall be maintained for 3 years after final
payment, with the total limits required herein. If requested by the Owner, the
Contractor shall furnish Certificates of Insurance verifying this coverage for the 3
years after final payment. Only “Occurrence Policies” will be accepted. No
claims made policies will be accepted.
b. Broad Form Property Damage Coverage shall include Complete Operations.
c. This insurance shall include as Additional Insureds for ongoing operations and
completed operations the Owner, Owner’s employees, and Owner’s
representatives, and should be primary & non-contributing.
d. General Aggregate limits on the above shall apply per project.
e. Contractual, including specified provision for Contractor’s obligation.
3.
Business Automobile Liability (including owned, non-owned and hired vehicles):
a. $1,000,000 Bodily Injury & Property Damage Combined Single Limit Each
Occurrence.
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4.
Umbrella Excess Liability
a. $3,000,000 Over primary insurance.
b. $10,000 Self-insured retention
5.
Professional Liability coverage for “in-house” or hired design professional negligent acts,
errors and omissions liability coverage for Design/Build work.
a. $1,000,000 Bodily Injury and Property Damage combined single limit each
occurrence.
6.
The policies required to be maintained by the Contractor shall be with companies with a
current rating of A-or better and financial size of X or better by the A.M. Best Company.
Insurers shall be licensed to do business in the state in which the Project is located.
Certificates on Insurance acceptable to the Owner shall be filed with the Owner prior to
commencement of the Work and thereafter at least thirty (30) days prior to the expiration
date of the old policy. Certificate of Insurance shall be on ACORD From 258
accompanied by Additional Insured-Owners Lessees or Contractor’s (Form B)
endorsement.
7.
Property Insurance - Contractor assumes all risks related to protection against loss or
damage of owned or rented equipment and tools brought onto and/or used at the Building
by Contractor and, prior to completion of the Work, any building material and equipment
which have been incorporated into or which have been delivered to the Building and are
awaiting incorporation into the Work.
8.
Policies described in (2) shall include the companies set forth below as additionally
insured, including their officers, directors, and employees. Please note that the spelling of
these parties must be exactly correct or the Work will not be allowed to commence.
CRG-Richmond Tenant LLC-Gateway Plaza
c/o Colliers International
a. Contractor waives any and all rights of subrogation against the parties identified
above as additional insureds.
b. Contractor shall furnish to the Owner, Certificate(s) of Insurance evidencing the
above coverage. Certificate(s) of Insurance must be provided before Contractor
commences Work or Contractor will not be allowed to commence.
c. Certificate(s) of Insurance relating to policies required under this Agreement shall
contain the following words verbatim:
“It is agreed that this insurance will not be canceled, not renewed, or the limits of
coverage in any way reduced without at least thirty (30) days’ advance written
notice or ten (10) days for non-payment of premium sent by certified mail, return
receipt requested to Gateway Plaza 800 E Canal Street Richmond VA 23219, c/o
Colliers International, Attention: Property Management.
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In addition, the language set forth in this (8C) shall be added to each policy in the
form of an endorsement.
Please fax insurance certificate to (804) 771-1663, Attention: Property Management.
Original certificates should be mailed to certificate holder:
CRG-Richmond Tenant LLC-Gateway Plaza
c/o Colliers International
1021 East Cary Street, suite 1825
Richmond VA 23219
Attn: Property Manager
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ELECTRICAL EQUIPMENT
All electrical work must be coordinated through the building management office. Work must be
performed by building approved Electrical Contractors.
RISER MANAGEMENT, TELECOMMUNICATIONS, AND DATA CABLING
In an ongoing effort to improve services and reduce unforeseen risks to all tenants, the building
has a Riser Management Program. The purpose of Riser Management Program is to protect
tenant’s communication assets in the main telephone room (MPOE) and riser closets.
Access to the MPOE and riser closets is limited. Any new voice or data cable that will need to
enter the riser closet or pass through one floor to another floor in the riser closet will need to be
installed by approved contractor. New telephone or data cabling internal to tenant suites can be
installed by approved vendor, but is not required.
Should telephone and telecommunications contractors be required to disconnect and remove
equipment, valid Certificates of Insurance must be provided to building management in advance.
No work in the raceways and corridor trenches is to be undertaken without prior approval from
building management.
RISER MANAGEMENT PROGRAM
The building’s Riser Management , will work with tenants and their service providers to deliver
new circuits or extend existing circuits.
Below please find an outline of important information and procedures that tenants should be
aware of.
Definitions
Vendor – Contractors who perform work on telephone, communications, or other IT systems or
equipment for Tenants (e.g. WBE, Metro Electric/Data, etc.)
Service Provider - Established telecommunications company that provides communications
circuits (e.g.AT&T, SBC, MCI)
Procedures
1. All new voice or data cable that enters the Riser Closet, or passes through one floor to
another floor in the Riser Closet, must be installed by an approved vendor/contractor.
2. New telephone or data cabling within your suite can be installed by licensed contractor,
but it is not a requirement of Gateway Plaza.
3. Access to these sensitive building areas is restricted.
a. Building Electrical/Telephone Riser (Riser closets)
b. Minimum Point of Entry (MPOE)
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4. Vendor and Service Provider access to Riser Closets will only be granted with
supervision by Building Management Staff.
5. Vendor access to MPOE will only be granted with supervision by Building Management
Staff.
6. Service Provider access into the MPOE will be granted. A completed
Electrical/Telephone Room Access Request form must be submitted to the Management
Office in advance.
When Ordering New Telephone or Data Services
When ordering new telephone or data services, i.e. new phone numbers, T1, DS0, DS1, the new
service must be ordered in a manner that the circuit(s) will be "tagged and tested in the MPOE"
Ordering them this way will assure prompt delivery of your new voice or data circuit to your
suite.
Approved vendor / contractor is responsible for extending all circuits from the MPOE to your
floor once they have been properly "tagged and tested in the MPOE" by your service provider.
Generally it is not necessary to notify Building Management in advance of a new order with your
service provider. Automatic notification will take place when the service provider’s technician
show up to the building to "tag and test the circuit.
If at any time you have questions about these procedures or would like assistance with planning
your telecommunications, please contact Jeff Compton at 804-420-3240
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