APPENDIX B
INDEPENDENCE WELLBEING AND CHOICE INSPECTION ACTION PLAN
JUNE 2008
OUTCOME
AREAS FOR IMPROVEMENT
REQUIRED ACTIONS
•
Safeguarding
Adults
The Safeguarding Adults Board
should ensure that the training
programme links roles to
competencies, and improved
consistency in practice and
recording.
•
•
•
•
Safeguarding
Adults
The Safeguarding Adults Board
should ensure that identified
training needs are met.
•
•
Develop a competencies
framework and report it to the
Safeguarding Adults Board.
Ensure that the 2009/10 training
plan is designed to deliver
training to the required
competencies.
Ensure that 2009/10 training
plan includes strengthened
approach to case recording and
more detailed and consistent
protection planning.
Review the capacity of the
2008/09 training plan to meet
anticipated need as part of the
annual report.
Identify short term resourcing
options to strengthen current
capacity.
Review resources to deliver the
2009/10 training plan and
ensure the resources required
are identified.
Ensure that budget planning for
2009/10 take note of resources
needed.
TIMESCALES FOR COMPLETION
•
Framework
developed
September 2008
•
Training plan completed by March
2009.
by
•
Completed by March 2009
•
Annual report in July 2008
•
Short term proposals by August
2008.
•
Training plan agreed by March
2009.
•
Training Budget
February 2009
agreed
LEAD
by
S Disley/M
McNeil
S Disley/M
McNeil
APPENDIX B
INDEPENDENCE WELLBEING AND CHOICE INSPECTION ACTION PLAN
JUNE 2008
OUTCOME
AREAS FOR IMPROVEMENT
Safeguarding
Adults
The council should ensure that
all records of safeguarding
work are easily accessible by
adult social care staff in a
timely way across the county.
REQUIRED ACTIONS
•
•
•
Safeguarding
Adults
The council should strengthen
the quality assurance of
safeguarding practice
•
•
Safeguarding
Adults
The Safeguarding Adults Board
should ensure that people who
use services and carers are
given a voice in the work of the
Board
•
Agree a Council framework for
recording all safeguarding work
in Electronic Social Care
Record.
Implement framework
throughout the Council.
Council to complete an annual
peer review audit of a sample of
safeguarding cases to identify
any issues relating to
consistency in approaches to
safeguarding across the county.
Report results of audit with a
proposed action plan to the
Safeguarding Adults Board.
Quality Assurance system to be
established based on best
practice from regional and
national projects.
Report to Safeguarding Adults
Board giving options for user
and carer involvement on the
Board
TIMESCALES FOR COMPLETION
•
LEAD
Framework agreed by September
2008.
S Disley
•
Implement
framework
December 2008.
by
•
First peer review audit complete
by October 2008.
•
Report to Safeguarding Adults
Board November 2008.
•
March 2009
•
Report to Board February 2009
S Disley
S Disley
APPENDIX B
INDEPENDENCE WELLBEING AND CHOICE INSPECTION ACTION PLAN
JUNE 2008
OUTCOME
AREAS FOR IMPROVEMENT
Access to
preventative
services
The council should ensure that
carers are aware of their rights
under the Carers Recognition
Act 1995.
Access to
preventative
services
The council should ensure that
language is not a barrier to
older people accessing
preventative services that do
not require a formal
assessment.
REQUIRED ACTIONS
•
•
•
•
Access to
preventative
services
Work with District Councils to
reduce delays in completing
major adaptations.
•
Capacity for
improvement
Review arrangements with the
partners to gain efficiencies
and economies brought about
by single line management and
back room activity.
•
•
TIMESCALES FOR COMPLETION
Revise practise guidance to
emphasise role of review teams
Introduce a carers’ feedback
form following Community Care
assessments and reviews to
monitor carers’ satisfaction and
understanding
•
September 2008
Complete an Equality Impact
Assessment (EIA) of the
approach to interpretation and
translation services.
•
EIA completed
2008.
•
March 2009
•
Ongoing
•
Options
appraisal
for
PCT
provider services completed by
October 2008
Options appraisal completed by
December 2008.
Develop proposals for taking
this forward linked to review of
Home Improvement Agencies
and recent changes to DFG
process
Ensure departmental links with
corporate approach to shared
services through the
Organisational Efficiency Board.
Work with PCT to develop
approach to more integrated
services.
Develop a framework for joint
commissioning with the PCT
•
LEAD
S Rochester/P
Fraser
by
December
S Rochester/
S Eato
S Rochester
DMT
M Connell
M Connell
APPENDIX B
INDEPENDENCE WELLBEING AND CHOICE INSPECTION ACTION PLAN
JUNE 2008
OUTCOME
AREAS FOR IMPROVEMENT
REQUIRED ACTIONS
•
Project officer for full roll-out of
e-SAP to start in July 2008. Full
roll-out to be achieved by March
2009
TIMESCALES FOR COMPLETION
•
LEAD
Completed March 2009
S Rochester