14th Annual REport For the Financial Year ended 31.3.2014 bharat sanchar Nigam limited Annual Report 2013-14 CONTENTS DETAILS PAGE NO CMD and the Board of Directors 04 – 06 Vision and Mission 07 – 08 Chairman and Managing Director’s Message 09 – 10 Directors Report 11 – 25 Management Discussion and Analysis Report 26 – 27 Report on Corporate Governance 28 – 51 Financial Statements [Balance Sheet, P & L Account, Cash Flow Statement, Notes forming part of the Financial Statements] 52 – 96 Auditor’s Report 97 – 126 Addendum to Directors Report 127 – 137 Comments of the Comptroller and Auditor General of India on the Accounts 138 – 140 Replies of the Management to the Comments of the Comptroller and Auditor General of India on the Accounts 141 – 143 BOARD OF DIRECTORS Shri R.K. Upadhyay Shri A.N. Rai Shri N.K. Gupta Chairman and Managing Director [Upto 30.6.2014] Director (Enterprise) & Director (HR) Chairman and Managing Director* [*Wef 01.07.2014] Director (CFA) Shri K.C.G.K. Pillai Shri Anupam Shrivastava Ms. Rita A. Teaotia Director [Finance] [Upto 30.11.2013] Director (CM) & Director (Fin) [Wef 1.5.2013] Government Director Shri Shahbaz Ali Shri Ajai Vikram Singh Prof. N. Balakrishnan Government Director [Upto 26.08.2014] Director Director Chairman, Remuneration Chairman, Audit Committee of the Board Committee of the Board Smt. Darshana Momaya Dabral 4 Government Director [W.e.f. 29.9.2014] Annual Report 2013-14 Company Secretary & Sr. GM (Legal) H.C. Pant Registered and Corporate Office Bharat Sanchar Bhawan, H.C.Mathur Lane, Janpath, New Delhi-110 001 Corporate Identity Number (CIN) : U74899DL2000GOI107739 Statutory Auditors Walker Chandiok & Co., L-41 Connaught Circus, New Delhi-110 001. Cost Auditors M/s Balwinder & Associates, Cost Accountants Bankers State Bank of India, Punjab National Bank, ICICI Bank, Indian Bank, HDFC Bank, Canara Bank, Union Bank of India, Corporation Bank, IDBI Bank, Oriental Bank of Commerce, Indus Ind Bank, Yes Bank 5 OUR BUSINESS Mobile Services Broadband Services GSM :- 2G, GSM 3G, WiMAX, Landline Broadband CDMA :- Mobile, CDMA Fixed and CDMA 3G Mobile Broadband Data Card Services GSM Wi-Fi WiMAX Broadband Dial up Internet (DIAS) Fiber Broadband (FTTH) CDMA Broadband :- EVDO Prepaid, EVDO Postpaid, EVDO Router. Enterprise Business Landline Services Enterprise Voice and Mobility:- EPABX, Voice Telephone Lines, FLPP B-fone, Phone plus VPN, ISDN/PRI/BRI, Centrex, 2G/3G Mobile, services Blackberry services Intelligent Network Services:- Universal ITC, Internet Data Centre Services:- IDC Overview, UAN service, Toll free numbers/services, VPN Managed Colocation services, Managed/ service, Televoting services Hosting Services, Managed IT Services, Cloud BSNL PCO:- FLPP-PCO Services (PCaas) Enterprise Data Services:- Leased Circuit(DLC), PRI/BRI/Dial-up Internet:- Dial up internet, MPLS VPN, Internet Leased Line, VSAT, VPN ISDN PRI, ISDN BRI Services (Over BB, CDMA/3G) Enterprise Broadband:- Wi-Max, Wi-Fi, EVDO, DSL Broadband/FTTH Broadband Managed Services:- Managed Network Services(MNS), Managed Global Audio Conferencing, Managed SaaS(Mail), Internet Data Centre Other Enterprise Services:- Web Colocation, Fleet Tracking, Video Conferencing(VC), Video Surveillance, Web Hosting, USOF Project and host of other innovative Enterprise Business Solution Services 6 Annual Report 2013-14 VISION and MISSION VISION Be the leading telecom service provider in India with global presence Create a customer focused organization with excellence in customer care, sales and marketing Leverage technology to provide affordable and innovative telecom services / products across customer segments MISSION: a) b) c) d) e) Be the leading telecom service provider in India with global presence • Generating value for all stakeholders – employees, shareholders, vendors & business associates • Maximizing return on existing assets with sustained focus on profitability • Becoming the most trusted, preferred and admired telecom brand • To explore International markets for Global presence Creating a customer focused organization with excellence in sales, marketing and customer care • Developing a marketing and sales culture that is responsive to customer needs • Excellence in customer service - ”friendly, reliable, time bound, convenient and courteous service” Leveraging technology to provide affordable and innovative products/services across customer segments • Offering differentiated products/services tailored to different service segments • Providing reliable telecom services that are value for money Providing a conducive work environment with strong focus on performance • Attracting talent and keeping them motivated • Enhancing employees skills and utilizing them effectively • Encouraging and rewarding individual and team/group performance Establishing efficient business processes enabled by IT • Changing policies and processes to enable transparent, quick and efficient decision making • Building effective IT systems and tools OBJECTIVES • To be the Leading Telecom Services provider by achieving higher rate of growth so as to become a profitable enterprise. • To provide quality and reliable fixed telecom service to our customer and thereby increase customers confidence • To provide customer friendly mobile telephone service, with focus on Value added service and data services, of high quality and play a leading role as GSM operator in its area of operation. 7 • • • • Strategy for: I. Rightsizing the manpower II. Providing greater customer satisfaction Contribute towards: I. Broadband customers base in India as envisaged in draft National Telecom Policy 2011. II. Providing broadband connectivity to 2.5 lakhs Village Panchayats as per Government policy To leverage the existing infrastructure of BSNL for facilitating implementation of other government programmes and initiatives particularly in the rural areas. To look for the opportunity of possible expansion of BSNL footprint globally by exploring international telecom in developing markets such as Africa. Shri Ravi Shankar Prasad, Hon’ble Minister for Communications and IT addressing the delegates in the Heads of Circle Conference 22nd August 2014. 8 Annual Report 2013-14 chairman and managing director’s message Dear Shareholders, On behalf of the Board of Directors of your Company, it is my privilege to extend you all a very warm welcome at the 14thAnnual General Meeting of the Company. Your company, with its robust Pan India network is well positioned and fully geared to anticipate the challenges, embrace the technological changes and tap the ensuing opportunities in times to come. Business Outlook We are hopeful to execute successfully and to the expectation and satisfaction of the Government, the projects of national importance viz., LWE, NFS and NOFN etc., which were entrusted to your Company on nomination basis by the Government. The high inflationary pressures & structural bottlenecks impacted the growth story as the economy clocked around 5% GDP Growth in the last two fiscal years. However, presently, overall sentiment is that economy is on the roadmap of smart recovery. Performance Highlights during Financial Year 2013-14 In the telecom space, India, the second largest telecommunication market appears to be at the crossroads as the telecom sector is witnessing slow but sure progression from voice to data usage. Intense competition in smart-phone suppliers market, generation of targeted applications & content has resulted in 3G services gaining traction for a plethora of services viz. broadband, mobile Internet access, video calls, voice messaging and mobile TV etc. During the year under review, the Company incurred a loss of Rs. 7,019.76 Crore [Loss in Previous Year Rs. 7,884.44 Crore]. While the income from services is Rs. 26,153.26 Crore [Previous Year Rs. 25,654.81 Crore], other income was Rs. 1,843.09 Crore [Previous Year Rs. 1,473.08 Crore] There was an increase of 1.94% in income from services in comparison to previous year, the other income increased by 25.12%. There was an increase of 3.20% in the total income in comparison with previous year. At the industry level, it is evident that for sustained data-based services driven growth, transformation of existing business and operational model has become imperative. The Employee benefit expenses and Office & Administration expense has shown an increase of 12.20 % and 5.82 % respectively. Going forward, the new telecom policy appears to have recognized that Telecommunication is a key driver of economic and social development in an increasingly knowledge intensive global scenario. Carrying this ahead, policy initiatives of new government - ‘Digital India’ and ‘100 Smart Cities’ projects have all the attributes of telecom & IT and it is apparent that BSNL, with its footprint all across India, will be central to the scheme of things in realization of this nation building activity. This shall entail mobilization of resources and execution at hitherto unprecedented level. Your company in the face of stiff competition has been able to rein in the downslide to some extent. Further, your company kept its sights firmly on the future and continued to make requisite investments for technological up gradation and network expansion. Efforts in these directions will facilitate improvement in service offerings, delivery standards and consequently larger value capture in the years ahead. 9 Corporate Social Responsibility (CSR) Corporate Governance procedures and Code of Conduct. Being the successor of erstwhile central government departments, compliances of Corporate Governance procedures and prescribed codes is inbuilt in the systems and procedures. Right from its inception, your Company has been at the forefront of nation building activities. National telecom policy 2012 has also recognized that BSNL has played a preeminent role in provision of telecom services in the country, particularly in rural, remote, backward and hilly areas. We remain committed in expanding telecom footprint to every nook and corner of the country and touch lives of all citizens and be a key enabler in facilitating inclusive growth and transforming India. People our strength Your Company has always valued its human resources and their spirit in overcoming challenges as the most important resource. Our Focus has been to strengthen up people practices and processes to attract and retain talent. Commensurate with its expansion plans, your Company has prioritized competence building of its employees through training and development and induction of new talent. Towards this end, various management initiative programmes have been integrated with the Human Resource Development policies of the Company. While delivering value to our subscribers, we are equally aware of our responsibilities whereby we have always attempted to adopt a holistic approach in our endeavours encompassing economic, social and environmental aspects. Such efforts of your company have been recognized and your Company was awarded 1st and 2nd National Level Energy Conservation award by the Ministry of Power. Certificate of Merit was also awarded to your Company by Bureau of Energy Efficiency, Ministry of Power. Acknowledgements On behalf of the Board of Directors of your Company, I wish to convey sincere regards and deep gratitude to our valued subscribers. I acknowledge the unstinted support and valuable guidance from various Ministries, particularly from the Department of Telecommunications, other Ministries and Departments, Authorities and Agencies of the Union Government and the State Governments. Importantly, in troubled times, whether it be Uttarakhand floods, Phailin Cyclone in coastal Odisha & Andhra Pradesh and more recently, when rains & floods played havoc in Jammu & Kashmir, Your Company has always been the first telecom network to have worked on war footing for restoration of telecom network and establishing connectivity. I also place on record our appreciation to our vendors and service providers for their their cooperation. When the natural calamity struck the Uttarakhand, our employees contributed a day’s salary to the PM’s National Relief Fund. Again, when Jammu & Kashmir was hit by unprecedented floods, our employees rose to the occasion to contribute a day’s salary to the PM’s National Relief Fund. I am grateful to the Board of Directors for their support and guidance. I would like to express my deep gratitude to all our stakeholders for the continued faith reposed in BSNL. CSR Committee of the Board has also been constituted as mandated by the Companies Act 2013. Thank you, Corporate Governance Your Company believes in conducting business in a manner that complies with the A.N. Rai Chairman and Managing Director Jai Hind ! 10 Annual Report 2013-14 DIRECTOR’S REPORT Dear Members, Your Directors have great pleasure in presenting the 14th Annual Report of your company, alongwith the Audited Statement of Accounts, Auditors’ Report and Comments and Review of the Comptroller and Auditor General of India, on the Accounts for the financial year ended March 31, 2014. FINANCIAL PERFORMANCE The financial performance for fiscal 2013-14 is summarized as below: S. No 1 2 3 4 5 6 7 8 9 10 Particulars Income from services Other Income Expenditure [Excluding Interest and depreciation] Profit before interest, depreciation and tax [EBIDTA] Depreciation Interest Profit/(Loss) before prior period adjustment Prior period adjustments Profit/loss before tax Provision for deferred tax Tax Provision for the year Tax Provision for the earlier years Wealth tax 11 Net Profit/Loss for the year 1 2 3 4 = 1+2-3 5 6 7=4-(5+6) 8 9=7+8 10 11=9+10 2013-14 [Rs. in Lacs] 2,615,326 184,309 2,868,679 (69,044) 602,317 21,964 (693,325) (19,094) (712,419) 10,443 Note 1 (701,976) Note 1: Wealth tax expenditure booked for the current year is Rs. 84 lacs which is included in the expenditure (excluding interest and depreciation) shown at serial no 3. DISCUSSION ON FINANCIAL PERFORMANCE WITH RESPECT TO OPERATIONAL PERFORMANCE During the year 2013-14, the company incurred a loss of Rs. 7,019.76 Crore [Previous year Rs. 7,884.44 Crore]. While the Income from services is Rs. 26,153.26 Crore [Previous year Rs.25,654.81 Crore], other income was Rs. 1,843.09 Crore [Previous year Rs. 1,473.08 Crore]. There was an increase of 1.94 % in Income from services in comparison to previous year, the other income increased by 25.12 %. There was an increase of 3.20 % in the total Income in comparison with the previous year. The Employee benefit expenses and Office & Administration expense has shown an increase of 12.20 % and 5.82 % respectively. 11 OUTLOOK During the year under review, your Directors continued to work on the vision of creating a customer focused organization. Your Directors on their part have taken various strategic initiatives to improve company’s operating efficiency and revenue earning potentials to spear overall growth and productivity in the organization. Focus is on service, differentiation and operational agility to cater to subscribers on Pan India basis. Initiatives such as capacity expansion, technology upgradation coupled with revenue assurance are likely to enhance revenue and restrain the losses. DIVIDENDS AND BORROWINGS In view of the losses suffered by the Company, Your Directors do not recommend any dividend for the year. Opening balance of borrowings stood at Rs.2,561.1403 Crores as on 1.4.2013. During the year under review, your company borrowed Rs.5,603.6133 crore and repaid an amount of Rs.4,426.2207 Crore. The loan balance as on 31.3.2014 stood at Rs.3,738.5329 crore. MEMORANDUM OF UNDERSTANDING [MoU] WITH THE DEPARTMENT OF TELECOM In compliance with the guidelines for “MoU Signing and Monitoring Mechanism” issued by the Department of Public Enterprises, Government of India, Your Company has been signing the MoU with the Department of Telecommunications since 2004-05. PHYSICAL PERFORMANCE Your Company, despite operating in a very highly competitive and consumer driven market with pressure on earnings was able to restrain the negative trend to some extent. The status of MoU Targets and Net Achievements in respect of physical performance during the year 2013-14 is as follows:S. No 1 1(a) 1(b) 1(c) 2 2(a) 2(b) 2(C) 3 Item Unit MoU Status Status Net %age of Target for as on as on achievement achievement 13-14 31.3.2013 31.3.2014 during 2013-14 against annual target Lakh 80.00 1,216.53 1,131.38 -85.15 -106.44 Conn Total Telephone connection Wireline “ WLL “ Mobile “ Total switching Lakh capacity Lines Wireline “ WLL “ Mobile “ VPT Nos 0.00 0.00 80.00 90 90 - 204.46 27.02 985.05 1,248.97 184.88 22.49 924.00 1,275.31 -19.58 -4.53 -61.05 26.34 398.58 85.19 765.20 577,882 383.99 84.54 806.78 578,267 -14.59 -0.65 41.58 385 12 -76.31 29.26 46.20 Annual Report 2013-14 S. No Item 4(a) Broadband Wireline FTTH EVDO connection Wimax connection Broadband capacity OF Cable 4(b) 4(c) 4(d) 5 6 Unit MoU Status Status Net %age of Target for as on as on achievement achievement 13-14 31.3.2013 31.3.2014 during 2013-14 against annual target Lakh 99.28 99.65 0.37 1.38 cons Nos 11,445 25,146 13,701 60.42 30 Nos 101,538 93,671 -7,867 -15.73 Nos Lakh 16.1 Ports Route 20,000 Kms 85,329 124,963 39,634 17.83 100.18 100.18 0.00 0.00 719,935 734,323 14,388 71.94 SERVICES AND PLANS MOBILE SEGMENT With affordable and innovative tariff plans your company offers its Mobile services in almost every nook and corner of the country. A glimpse of GSM coverage of your company, as on 31.3.2014 is as follows:S. No Parameter 1 District Headquarters (DHQ) 2 Block Headquarters (BHQ) 3 Villages 4 National Highway (In Kms) 5 Total Covered % Coverage 632 632 100.00 6,210 6,110 98.39 5,93,601 3,91,776 66.00 67,493 59,861 88.69 State Highway (In Kms) 1,42,083 98,511 69.33 6 Railway Route (In Kms) 55,414 46,299 83.55 7 Area (Sq.Km) 32,89,212 18,82,837 57.24 8 Population (In lakh) 12,389 7,858 63.43 To augment the capacity, during 2014-15, your company plans to add 10 Million net GSM connections and 12.5 million GSM capacity. WIMAX & CDMA SERVICES CDMA WLL Services During the year under review 3,41,150 WLL connections and 21,845 EVDO connections were provided. Your Company is making all round efforts to improve WLL services by providing value added services like SMS, UMS & high speed packet data, prepaid services. Full mobile service, CRBT & Voice SMS services have been launched on CDMA. MNP on CDMA is also working. On the other hand, provisioning of new services at affordable prices, introduction of various attractive 13 tariff plans and improved marketing strategies are being envisaged for improvement in the services. The CDMA WLL connections are being given on demand in most of the areas in all the circles. At present, the latest Mobile Switching Centre (MSC) based 2,000 IX/EVDO system is being used extensively in the company’s network. Your company is optimizing its network continuously for its performance. In order to reduce the interruptions occurring due to media failure, more Ring connectivity of Optical Fiber Cable (OFC) media are being provided to WLL BTSs. However, your company does not have future expansion plan in CDMA WLL. WiMAX Services During the year under review, your company provided 39,634 WiMAX connections. Your company is making all out efforts to popularize WiMAX services by introduction of various attractive tariff plans and improved marketing strategies. Prepaid services on WiMAX have been tested for launching of these services. Procurement of CPEs is planned to provide connections and utilize the available capacity of WiMAX. However, your company does not have future expansion plan in WiMAX. FIXED ACCESS SEGMENT During the year under review, 13,40,281 number of wireline connections were provided, whereas, the net achievement was 19,57,915 against zero MoU Target for the year 2013-14. Your Company is in process of migrating C-DOT TDM technology exchanges covering most of the rural India, with NGN solution being developed by C-DOT. Field trials are already completed. MoU has already been signed between the Company and C-DOT. In first phase 100 locations are being covered and balance sites will be covered in Phase-2. With the migration to NGN network, your company will be able to offer following new services/ value added services to the wire-line customersWide Area IP Centrex - IP Centrex allows small and medium size enterprises to deploy PABX/CUG service without really installing system physically in their premises Multimedia Video conferencing service will be available across the country The prepaid solution will be provided with all functionalities to provide voice, video and data prepaid services including roaming Fixed Mobile convergence (FMC) by using the NGN-IMS core alongwith the PSTN Access network and already deployed mobile network. VALUE ADDED SERVICES Your Company has been providing various Value Added Services through its Mobile Network as well as fixed line Broadband network viz. M-Valet, Movies on Demand, on-line education services etc. BROADBAND SERVICES Your Company’s broadband services are one among the best in the country. To accelerate further growth of business in this segment, your Company constantly monitors the service and offers innovative tariff plans, new technologies etc. 14 Annual Report 2013-14 Universal Access Number (UAN) with revised tariff positioned for bulk users. New tariff (MoU based) introduced in Universal ITC (UITC) Cards. ISD Tariff for all countries for UITC, FLPP Gen. & FLPP PCO was revised with comprehensive list of countries/codes. Work order has been issued to M/s Alcatel-Lucent for AMC of IN equipments for 5 years w.e.f. 1.4.2014 with special terms and conditions for operating fixed line IN services which will further reduce operational expenditure. A glimpse of Broadband coverage of your company, as on 31.3.2014 is as follows:S. No Parameter 1 District Headquarters (DHQ) 2 Total Covered % Coverage 632 628 99.37 Block Headquarters (BHQ) 6,210 6,005 96.70 3 Cities 4,645 4,443 95.65 4 Villages 593,601 169,532 28.56 ENTERPRISE BUSINESS Special focus is being paid to cater to the business needs of the Enterprise customers of your company segmented in Platinum, Gold and Silver categories. Platinum customers are being served on panIndia basis through single window concept through nine platinum offices located at Ahemedabad, Bangalore Chennai, Hyderabad, Kolkata, Mumbai, NCR I, NCR II Delhi and Pune, covering around 1,033 Platinum Accounts. Apart from the ISDN-PRI and Bulk broadband connections, these customers are also offered MPLS based leased line, MPLS based managed network service, Point to Point leased line, VPNoBB services, VSAT services and Internet Data Centre Services. MPLS based Next Generation Transport Project(MNGT) This has been implemented for expansion of the Core Network alongwith International Gateways to enhance the capacity of carrying Internet traffic of wire line and wireless network. In this project 42 Core Routers and 30 LAN switches were installed and commissioned alongwith redeployment of 30 Nos of existing core routers which are now being used as Edge Routers in the field. Managed Leased Line Network(MLLN) Equipment was purchased for expansion of existing MLLN network which is meant to provide Leased Lines of n*64 upto 2 Mbps to the enterprise customers. In this 1,500 V-MUXs and 40 DXC were installed, enhancing the existing capacity by 21,000 ports/modem. Leased Circuits 18,996 leased circuits had been commissioned in the year under review. Procurement of additional cards for upgradation of Edge Routers in the existing MPLS Network was done to augment the port capacity for the customer connectivity and BSNL services which provided additional 10,000 number of E1 ports, 600 number of GE ports and 60 number of 10 GE ports. Following projects have been planned for the financial year 2014-15 : Replacement of life expired MPLS Network Management System 15 To increase the reach of MPLS network 232 No. of MPLS Edge Routers at 186 locations To facilitate IPv4-IPv6 interoperability at International gateways Carrier Grade Network Address translator is planned to be deployed. ILD Business Operations and Plans Your Company is having agreements / ITSAs with AT & T - USA, Jaina - USA, TIS - Italy, Belgacom - Belgium, Tata Teleglobe Canada, BTCL Bangladesh, MCI USA, C & WW UK, Metrofi USA, dU - UAE, MPT - Myanmar, Oman Telecom, Etisalat – UAE, Optus – Australia, Q Tel - Quatar, Sprint - USA , iBasis USA, STC Saudi Arabia, PCCW - HK, IDT – HK, SLT Sri Lanka, TM- Malaysia, FT France, Nepal Telecom - Nepal, Bhutan Telecom - Bhutan, UTL - Nepal, for exchange of voice traffic. Bilateral agreement with Etisalat, DU UAE and Saudi Telecom Corporation (STC) have been signed for exchange of international voice traffic. There was saving of around Rs.30 crores in Financial Year 2013-14 in comparison to Financial Year 2012-13, for procuring, commissioning and maintenance of international bandwidth for internet on one year lease basis. Joint Ventures/Strategic Alliances/Business Devlopment programmes etc. including Memorandum of Understanding, Agreements Your Company has become a consortium member of Europe India Gateway(EIG) Submarine Cable System as a non-landing party. This cable is from Mumbai to London connecting countries Portugal, Gibraltar, Monaco, France, Libya, Egypt, Saudi Arab, Djibouti, Oman and UAE. The end to end connectivity is from Mumbai to London. BSNL has ownership of 7.09% in EIG cable system. The EIG cable was RFS (Ready for Service) providing EIG end to end connectivity on 4-12-2013. BSNL has started using the EIG cable which is loaded with international internet bandwidth activated in Financial Year 2013-14. Further, your company is also participating in 1st upgradation of existing EIG capacity by 50G at a cost of US $ 1.58 Million. PROVISION AND OPERATION OF SATELLITE BASED SERVICES USING GATEWAY INSTALLED IN INDIA USING INMARSAT TECHNOLOGY On 25th August 2014, Your Company has been granted License for provisioning and operation of satellite based services using gateway installed in India, with All India Service Area valid for a period of 20 years, on sui-generis category, using INMARSAT as technology partner. ADDITIONAL REVENUE STREAMS Management of your Company has been trying to explore various methods to augment the revenue stream. Monetization of vacant land parcels through development by engaging a developer under PPP mode is one such avenue has been identified. During the period under review, 739 towers were leased out, which resulted in earning revenue of Rs.98.88 crores. DEVELOPMENT OF RURAL TELECOM NETWORK A glimpse of the rural coverage of your company as on 31.3.2014 is as follows :16 Annual Report 2013-14 S. No 1 2 3 4 Parameter Village Public Telephones GSM CDMA Broadband Total villages 5,93,601 5,93,601 5,93,601 5,93,601 Covered 5,78,267 3,91,776 4,69,389 1,69,522 % Coverage 97.42 66.00 79.07 28.56 COMPUTERISATION AND IT Implementation of CDR Project The CDR project implementation was completed in April, 2012. This takes care of customer care, billing and post billing operations for landline and broadband customers across the country. This has resulted in advantages like faster implementation of telecom tariff across the country, corporate monitoring of billing, revenue and customer care including faults. From the customer’s point of view, this gives an advantage of uniform customer experience across SSAs, Internet based portal payments, combined bill of landline and broadband services, uniform standard bill format across the country, customer friendly tariff packages like fair usage policy etc. Implementation of ERP On successful completion of the proof of concept phase of the ERP Project till October 2013 ERP was implemented in the telecom factory (Mumbai), Training Centre (ALTTC, Ghaziabad), a project circle (Western Telecom Project), a Maintenance Region (Southern Telecom Region), two Territorial Circles (Karnataka and Maharashtra) and the Corporate Office having resolved the post implementation issues your Directors have decided to complete the roll out phase in all the remaining units during this financial year. Implementation of ERP across the Organization will enable profit centre accounting (lines of business wise), cost control of inventory across units, efficient asset management, centralized data base of all the employees, centralized (circle wise) pay roll processing, centralized operations leading to standard optimal procedures and having centralized IT systems leading to transparency, visibility of information and data accuracy. TELECOM FACTORIES Telecom Factories of your Company located at Kolkatta, Gopalpur, Kharagpur, Jabalpur, Richhai, Bhilai and Mumbai are in-house manufacturing units engaged in production of various telecom products. These factories with a staff strength of 2,287 as on 1st April 2014 touched the output of Rs.153.25 crore in the year under review. For 2014-15, a target of Rs.500 crores has been set for them. Your Directors have initiated several initiatives for setting up manufacturing facilities for various telecom/electronic equipments and other related products for revenue generation by gainful utilization of the huge infrastructure of these telecom factories, by selection of suitable partners. Advance work order has been issued to M/s Fujikura Ltd., Japan for utilization of spareable infrastructure of TF Mumbai for setting up manufacturing facilities for OF Cable, Accessories / Network components and other related products. Floating / finalization of EoI/RFP is underway for the following: Selection of partner for setting up manufacturing facilities for production of latest technology batteries for telecom / non telecom applications at TF Kharagpur; 17 Selection of partner for setting up manufacturing facilities for solar power supply system for telecom and non telecom applications at TF Bhilai; Selection of a consultant to advise and assist your Company in selection of suitable partners for manufacturing various telecom/electronic equipment and other related products in Telecom Factories. In addition, the production of PLB HDPE Telecom Duct is being augmented in Telecom Factories to meet the increased demand for NOFN Project being implemented by your Company. To meet the internal demand of the Company, 2 Nos. of manufacturing lines have also been purchased. HUMAN RESOURCES AND INDUSTRIAL RELATIONS Industrial Relations Industrial relations have remained by and large cordial during the year under review. CORPORATE RESTRUCTURING PLANS Your Company has engaged M/s Deloittee to undertake comprehensive review and prepare a financial revival plan. The consultant will also prepare a comprehensive HR plan – Organisation structure alongwith staffing norms for different roles and cadres, new streams required to facilitate company’s core business and man power plan for the next 5 years – to bring down the expenditure on staff and suggest the strategy with specific action plan for sustainable revival of the Company. TRAINING OF EMPLOYEES Your Company’s state of the art training centres located at various places design and conduct number of training programmes, for the skill development and quality training of the employees of various levels. By opting for the on-line/computer based programmes for completing the mandatory EPP upgradation trainings, considerable cost saving has been effected by the training centres. BSNL AICTE Employability Enhancement Training Programme Pursuant to the MoU entered into with the All India Council for Technical Education(AICTE) for utilizing the training facilities and faculty of the Company for benefit of students covered under this programme, a total of 7,555 engineering students got benefitted. The initiative was centrally implemented and monitored through BRBRAITT, Jabalpur and supported by other Training centres of the Company. A total of Rs.8.4 Cr was earned by the Company under this segment. Training Revenues During the year under review about 1,10,000 students got associated with the Company for vocational/summer training programmes and a total revenue of of Rs.27 Crores was earned under this segment. Foreign Deputations During the period under review, 40 officers of the Company were deputed abroad for various training programmes, exhibitions, meetings, conferences and business meetings etc., to have first hand information on the latest developments taking place in the telecommunication sector and for upgrading the knowledge and skills 18 Annual Report 2013-14 IMPLEMENTATION OF OFFICIAL LANGUAGE POLICY The Government’s guidelines on the implementation of the official language policy is followed scrupulously. Your Company has a full fledged official language Wing. RESERVATION POLICIES OF THE CENTRAL GOVERNMENT Government policies with regard to reservations for various categories of employees in the matters of recruitments and promotions are being followed. A glimpse of representation of Scheduled Caste, Scheduled Tribe, OBC, Ex-Servicemen, Physically Disabled employees and their representation as on 31.3.2014:Group Executive Non-Executive Total Total No. of Employees 47,768 1,90,509 2,38,277 Scheduled Caste 7,668 35,363 43,031 Category Blindness of low vision Hearing Impairment Locomotor Disability or Cerebral Palsy Scheduled Tribe 2,341 9,960 12,301 Executive 0 9 166 OBC 5,655 14,933 20,588 Non-Executive 29 22 347 ExServicemen 113 490 603 Total 29 31 513 STAFF GRIEVANCES REDRESSAL MACHINERY Your Company has established a Staff Grievancs Redressal Cell at the Corporate Office for looking into the grievances of the staff members. Similar cells have also been established at Circle/SSA levels. COMPLAINTS COMMITTEE FOR REDRESSAL OF SEXUAL HARASSMENT AT WORK PLACES In compliance with the guidelines of the Government on the subject, your Company has established a Complaints Committee at the Corporate Office and at Circle/SSA level for looking into the complaints of employees regarding sexual harassment at work place. CORPORATE SOCIAL RESPONSIBILITIES Your Company, being a pan-India service provider of telecom services – very crucial in the nation building and connectivity, the philosophy of corporate social responsibility was also one of its pursuits. Apart from the programmes aimed at the welfare of the employees and their family members, Your company was also pursuing the objectives of CSR in various other spheres viz., Contributions to the PM’s National Relief Fund, Assistance during natural calamities etc. To guide these programmes, Your Board had its Corporate Social Responsibility Policy. Your Company always remains at the forefront to serve the people when difficult circumstances arise due to natural calamities. When the natural calamity struck the state of Jammu and Kashmir, your Company rose to the occasion and put in its best efforts to restore the communication links of that region by bringing 19 satellite based services (DSPT) etc. A task force team is working in close coordination with the Army and the local administration to restore the services. With a view to provide immediate relief to the victims, your Company has allowed free calls (local as well as STD) and free SMS service to all those BSNL customers who will be using BSNL’s mobile network in the Srinagar area for ten days starting from 12.9.2014. Further, there shall be no incoming/outgoing barring for postpaid customers for one month from 12.9.2014. Constitution of the Corporate Social Responsibility (CSR) Committee of the Board Pursuant to the provisions contained in the Section 135 of the Companies Act 2013 and Rules thereunder, Your Board, in its 154th meeting held on 7.3.2014 constituted the Corporate Social Responsibility Committee (CSR Committee) of the Board comprising Shri Ajai Vikram Singh Independent Director, Shri A.N.Rai CMD/Director(Enterprise) & (HR) and Shri N.K.Gupta Director(CFA) as Members and the Secretary of the Company as the Secretary of the Committee. The Terms of Reference of the CSR Committee are as per the provisions of the Section 135 of the Companies Act 2013 and Rules made thereunder. Owing to losses, no specific budget was earmarked for the CSR activities during the year under review. CONSERVATION OF ENERGY & TECHNOLOGY ABSORPTION Being a service providing Company, these rules are not applicable to your Company. However, as a responsible corporate citizen, your Company is fully concerned and committed as regards its responsibility for Environmental Protection. Therefore, all required measures for Energy Conservation and Use of Alternate Renewable Energy Resources are being taken at all levels. Awards for Energy Conservation Your Company was awarded 1st and 2nd National Level Energy Conservation award by the Ministry of Power. Certificate of Merit was awarded to your Company by Bureau of Energy Efficiency, Ministry of Power. FOREIGN EXCHANGE EARNINGS AND OUTGO Earned: Used : - - 32.89 Crore 96.45 Crore COMPLIANCES All the Senior Management Personnel including key managerial personnel handling different verticals/units have been delegated with administrative and financial powers thereto, are responsible to ensure adherence to all the applicable laws, rules, guidelines etc., and ensures the compliance of the enterprise risk management policy of the company as a routine, while taking or processing the detail for decision or approval by the competent authority(ies). The Company Secretary ensures the compliance of all the applicable provisions of the Companies Act and other applicable laws. Being the successor and assigns of the erstwhile Departments of Telecom Services and Telecom Operations with vast geographical spread, the BSNL follows the existing system. Accordingly, all the litigations before the hon’ble courts are handled by the respective verticals and units under their control with the help of Advocates. 20 Annual Report 2013-14 RIGHT TO INFORMATION In line with the directions contained in the Right to Information Act 2005, Your Company has nominated CPIOs at the Corporate Office as well as the field units of the Company for providing information to citizens. CORPORATE GOVERNANCE The term Corporate Governance connotes putting in a system of best practices in the sphere of governance, which in turn, lead to value maximization for all the stakeholders. Existing governance practices have been strengthened further over the years with sustained focus on excellence in all spheres. The Guidelines on Corporate Governance for the Unlisted CPSEs laid down by the Department of Public Enterprises are being implemented by the Company with effect from the year 2008-09. All the Members of the Board; and the Senior Management Personnel of the Company have affirmed compliance with the Company’s Codes of Conduct for the Members of the Board and the Senior Management Personnel, respectively. Your Company has obtained certificate from M/s Hemant Singh & Associates, Company Secretaries, regarding compliance of conditions of corporate governance as stipulated in the Guidelines on Corporate Governance for Central Public Sector Enterprises 2007, and revised further vide No.18(8)/2005-GM, dated 14.5.2010, issued by the Department of Public Enterprises. Management Discussion and Analysis Report, Report on Corporate Governance, together with the Certificate on compliance of conditions of corporate governance as stipulated in the Guidelines on Corporate Governance for Central Public Sector Enterprises forms part of this Report. Quarterly progress reports on the implementation of CG Norms for the unlisted CPSEs issued by the DPE are being sent regularly to the Administrative Ministry. DIRECTORS RESPONSIBILITY STATEMENT Pursuant to the provisions of Section 217(2AA) of the Companies Act, 1956, the Directors of the Company hereby confirm: (i) that in the preparation of the annual accounts, the applicable accounting standards had been followed along with proper explanation relating to material departures; (ii) that the Directors had selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and of the profit or loss of the Company for that period; (iii) that the Directors had taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of this Act for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities; (iv) that the Directors had prepared the annual accounts on a going concern basis. STATUTORY DISCLOSURES None of the Directors of your Company is disqualified as per provision of Section 274(1)(g) of the Companies Act, 1956. 21 Further, Your Directors have made necessary disclosures, as required under various provisions of the Act, which were taken note by the Board of Directors and requisite forms were filed with the appropriate authorities. None of the employees of your Company is drawing remuneration exceeding the limits laid down under provisions of section 217(2A) of the Companies Act 1956 read with Companies (Particulars of Employees) Rules, 1975. DIRECTORS Government of India, Ministry of Communications and IT, Department of Telecommunications vide their order No. 1-1/2014-PSA dated 6.5.2014 and 11.06.2014 communicated the approval of the competent authority for extension of the tenure of Shri R.K.Upadhyay CMD upto 30.4.2014 and thereafter upto 30.6.2014 i.e., the date of his superannuation. Pursuant to Government of India, Ministry of Communications and IT, Department of Telecommunications order No.1-10/2011-PSA dated 30.6.2014, consequent upon attaining the age of superannuation Shri Upadhyay retired from service w.e.f., afternoon of 30.6.2014. Pursuant to GoI, MoC & IT, DoT Order No.1-1/2014-PSA dated 30.6.2014 in terms of the instructions contained in the DoP & T (Office of Establishment officer) OM No.26(3)EO/2004(ACC) dated 17.8.2005, the competent authority approved the entrustment of the additional charge of the post of CMD to Shri A.N. Rai Director(E) for a period of three months w.e.f., 1.07.2014 or until further orders, whichever is the earliest. During the period of holding additional charge as aforesaid, Shri A.N. Rai will not be entitled to any additional remuneration. Shri Rai assumed the charge of office of CMD on Forenoon of 1.7.2014. Government of India, Ministry of Communications and IT, Department of Telecommunications vide their Notification No.1-4/2012-PSA dated 13.2.2013 conveyed the ex-post-facto approval of the ACC for entrustment of the Additional charge of Director(HR) to Shri A.N.Rai Director(E) for a further period of six months beyond 4.12.2012 or till a regular incumbent is appointed or until further orders, whichever is earliest. Thereafter, wef 4.6.2013, till the receipt of further orders from Department of Telecom, CMD was looking after the additional charge of the Director (HR). Government of India, Ministry of Communications and IT, Department of Telecommunications vide Notification No1-4/2012-PSA dated 8.8.2013 conveyed the approval of ACC for extension of additional charge of the post of Director(HR) in favour of Shri A.N.Rai Director(Enterprise) for a period of six months beyond 4.6.2013 or till a regular incumbent is appointed or until further orders, whichever is earliest. Thereafter, wef 4.12.2013, till the receipt of further orders from Department of Telecom, CMD was looking after the additional charge of the Director (HR). Government of India, Ministry of Communications and IT, Department of Telecommunications vide Order No.1-4/2012-PSA, dated 7.2.2014 conveyed the approval of the Appointments Committee of the Cabinet conveyed by the DoP & T (ACC) vide their communication No.24(6)EO/2012(ACC), dated 30.1.2014, the extension of entrustment of the additional charge of Director(HRD) in favour of Shri A.N.Rai Director(Enterprise) for a period of six months wef 4.12.2013 or till a regular incumbent is appointed or until further orders, whichever is the earliest. Consequent upon the completion of the period on 3.6.2014, since 4.6.2014, additional charge of the office of Director(HR) vest in the CMD. 22 Annual Report 2013-14 Pursuant to Government of India, Ministry of Communications and IT, Department of Telecommunications Notification No. 1-3/2013-PSA, dated 31.1.2013 appointing Shri Anupam Shrivastava as Director(CM) in scale of pay of Rs.75,000-1,00,000/-[IDA] scale for a period of five years from the date of assumption of charge of the post on or after 1.5.2013, Shri Shrivastava assumed the charge of office of Director(CM) wef 1.5.2013. Pursuant to Government of India, Ministry of Communications and IT, Department of Telecommunications Notification No.1-2/2010-PSA(Vol.II), dated 29.1.2013, on attaining the age of superannuation, Shri K.C.G.K.Pillai Director(Finance) retired from the service wef the Afternoon of 30.11.2013. Thereafter, wef 01.12.2013, till the receipt of further orders from Department of Telecom, CMD was looking after the additional charge of the Director(Fin). Government of India, Ministry of Communications and IT, Department of Telecommunications, vide Order No.1-4/2012-PSA, dated the 5th February 2014 communicated that, in terms of DoP & T (Office of Establishment Officer) OM No.26(3)EO/2004(ACC) dated 17.8.2005, the additional charge of Director(F) shall vest in Shri Anupam Shrivastava, Director(CM) with immediate effect for a period upto 28.2.2014 until further orders whichever is the earliest. Thereafter, wef 01.03.2014, till the receipt of further orders from Department of Telecom, CMD was looking after the additional charge of the Director (Finance). Government of India Ministry of Communications and IT, Department of Telecommunications, vide Order No.1-4/2012-PSA, dated the 9th May 2014 – pursuant to the approval of ACC conveyed by DoP & T vide No.24(5) EO/2014 (ACC) dated 30.4.2014 conveyed the extension of the entrustment of the additional charge of the post of Director(F) to Shri Anupam Shrivastava Director(CM) for a period of six months wef 1.3.2014 or till the appointment of regular incumbent to the post or until further orders, whichever is the earliest. Thereafter, wef 01.09.2014, till the receipt of further orders from Department of Telecommunications, CMD was looking after the additional charge of Director(Finance). Pursuant to the provisions contained in Section 152 of the Companies Act 2013, Shri A.N.Rai Director (Enterprise) [ DIN 05100500 ], who retires by rotation and, being eligible and consented to, offers himself for re-appointment in the Annual General Meeting of the Company. Pursuant to the provisions contained in Section 152 of the Companies Act 2013, Shri N.K.Gupta Director (CFA) [ DIN 01140881 ], who retires by rotation and, being eligible and consented to, offers himself for re-appointment in the Annual General Meeting of the Company. Pursuant to the provisions contained in Section 161(3) of the Companies Act 2013 and rules made thereunder, Article 111 of the Articles of Association of the Company, read with GoI, MoC & IT, DoT’s Order No.5-2/2013-PSA dated 26.8.2014, the Board of Directors in their 158th meeting held on 29.9.2014, appointed Smt.Darshana Momaya Dabral [ DIN 06975127 ] DDG(TPF) in DoT as Government Nominee Director on the Board of Directors of the Company. Your Directors place on record their deep appreciation for the valuable services rendered by Shri R.K.Upadhyay CMD, Shri K.C.G.K.Pillai Director(Finance) and Shri Shahbaz Ali Government Director during their association with the Company. 23 AUDIT COMMITTEE The Committee has Prof.N.Balakrishnan, Non official Part Time (Independent) Director as Chairman; and, Shri Ajai Vikram Singh Non official Part Time (Independent) Director, Shri Shahbaz Ali Government Director [upto 26.8.2014] and Shri Anupam Shrivastava Director(CM) as Members. Director(Finance) is the Regular Invitee and Shri H.C.Pant, the Company Secretary & Sr.GM(L) is the Secretary of the Committee. AUDITORS M/s Walker Chandiok & Co., Chartered Accountants, New Delhi were appointed as Statutory Auditors of the Company by the Comptroller & Auditor General of India. In addition to the Statutory Auditors 47 Branch Auditors were also appointed for the year 2013-14. The Report of the Statutory Auditors and the comments of the Comptroller and Auditor General of India, alongwith replies of the Management thereto are attached as Addendum forming part of this Report. COST AUDITORS Pursuant to the directions of the Government of India, Ministry of Corporate Affairs, Cost Audit Branch for Cost Audit of the Telecommunication Companies by the Cost Accountants, Your Company has appointed M/s Chandra Wadhwa & Co., Cost Accountants as Cost Auditors for carrying out the Cost Audit of the Company for the year 2013-14. The Cost Audit Report for the Financial Year 2012-13 was filed with the MCA, Registrar of Companies on 18.01.2014. Your Board has appointed M/s Balwinder & Associates, Cost Accountants as Cost Auditor of the Company for conducting the Cost Audit and Accounting Separation Report (ASR) Audit for the Financial Year 2014-15. Further, pursuant to the provisions of Section 148 of the Companies Act 2013 and Rule 14(a) of the Companies (Audit and Auditors) Rules 2014, Your Board has approved the remuneration of Rs.3,99,000/-[Rupees Three Lakh Ninety-Nine Thousand only] plus applicable taxes as Audit Fee to M/s Balwinder & Associates Cost Auditor, subject to ratification of the same by the Members in the ensuing Annual General Meeting. Shri A.N. Rai, CMD inaugurating the Swachh Bharat Abhiyaan campaign in BSNL on 2nd October, 2014. 24 Annual Report 2013-14 ACKNOWLEDGEMENTS Your Directors would like to place on record their sincere appreciation and gratitude to the subscribers of Company’s telecom services, the stakeholders, and bankers and to all the State Governments and regulatory authorities for their continued cooperation and invaluable support. Your Directors express their deep appreciation for the hard work and dedicated efforts put in by the employees at all levels and look forward to their continued contribution in achieving the mission and objective of the Company. For and on behalf of the Board of Directors, Sd/[A.N.RAI] CHAIRMAN AND MANAGING DIRECTOR Place : NEW DELHI Dated : 29.09.2014 DECLARATION BY THE CHAIRMAN AND MANAGING DIRECTOR REGARDING COMPLIANCE WITH THE CODE OF CONDUCT BY THE BOARD MEMBERS AND THE SENIOR MANAGEMENT PERSONNEL OF THE COMPANY DURING THE FINANCIAL YEAR 2013-14 I, A.N.Rai, Chairman and Managing Director Bharat Sanchar Nigam Limited, do hereby declare that all the Members of the Board and the Senior Management Personnel of the Company have affirmed their compliance to the Code of “Conduct for Board Members and the Senior Management Personnel” during 2013-14 Sd/[A.N.RAI] CHAIRMAN AND MANAGING DIRECTOR Place : NEW DELHI Dated : 18.09.2014 25 MANAGEMENT DISCUSSION AND ANALYSIS REPORT INDUSTRY STRUCTURE AND DEVELOPMENTS Indian Telecom sector witnessed a very fast growth in the past decade. Demand for more specialized services in the sector has fuelled the technological advancements. With a major role in the country’s socio-economic development, telecom sector plays a pivotal role in the overall growth story. Liberalisation of the sector and huge investments have accelerated the pace of the growth of the sector. Telecom services, after hyper competitive and volatile stint, are now slowly gaining stability. This, together with an increased spurt of passive infra sharing, outsourcing of non-core network functions etc., is expected to rationalize the capex and opex of the existing large operators, thus, leading to availability of affordable services to the common man. MAJOR REGULATORY DEVELOPMENTS/CHALLENGES STRENGTHS / OPPORTUNITIES/WEAKNESS/THREATS Century old expertise as telecom operator, huge spareable passive infra, last mile linkage across the nook and corner of the country and seamless connectivity across the regions make BSNL unique amongst the incumbent operators. Government’s plans for smart cities, new industrial corridors and huge infra expansions indicate a strong business opportunity. These expansions may fuel demand for voice and data services from both enterprise customers as well as the individual subscriber. Further, growth plans have increased the demand for more personalized services. BSNL with its strength is likely to position itself as the leading pan-India service provider. OUTLOOK The telecom sector has witnessed considerable technological advancements and huge investments in the core infra in the past decade. Government’s thrust on e-delivery, ever increasing demand for non-voice telecom services and the huge untapped rural market for data services present a strong business case for the sector in the coming days. RISKS AND CONCERNS INTERNAL CONTROL SYSTEMS AND THEIR ADEQUACY Being the successor of erstwhile Central Government Departments of Telecom Services and Telecom Operations, your company has a well defined and planned internal control systems and procedures commensurate with its size and operations. Internal checks are routinely carried out by the internal audit teams all over the country. Internal audit wing of the Company is headed by a Principal General Manager(PGM) level officer. Apart from its own Internal Audit machinery, Your Company, being the Central Public Sector Enterprise, is subject to the Resident Audit Office scheme of the Director General of P & T Audit under the aegis of C & AG of India, CVC Mechanism with independent CVO and the Guidelines of the Department of Public Enterprises. In accordance with the Guidelines on Corporate Governance Norms issued by the Department of Public Enterprises, the Audit Committee of the Board had discussions with the Internal Audit Teams and reviewed the Internal Audit Paras. Further, pursuant to the directions of the Government of India, Ministry of Corporate Affairs for Cost Audit of the Telecommunication Companies by the Cost Accountants, your Company has appointed Cost Auditors. 26 Annual Report 2013-14 DISCUSSION ON FINANCIAL PERFORMANCE WITH RESPECT TO OPERATIONAL PERFORMANCE During the year 2013-14, the company incurred a loss of Rs. 7,019.76Crore [Previous year Rs. 7,884.44 Crore]. While the Income from services is Rs. 26,152.26 Crore [Previous year Rs. 25,654.81 Crore], other income was Rs. 1,843.09 Crore [Previous year Rs. 1,473.08 Crore]. There was an increase of 1.94 % in Income from services in comparison to previous year, the other income increased by 25.12 %. There was an increase of 3.20 % in the total Income in comparison with the previous year. The Employee benefit expenses and Office & Administration expense has shown an increase of 12.20 % and 5.82 % respectively. Environmental PROTECTION AND CONSERVATION, TECHNOLOGICAL CONSERVATION, RENEWABLE ENERGY DEVELOPMENTS, FOREIGN EXCHANGE CONSERVATIONS As a responsible corporate citizen, Your Company is fully concerned and committed as regards its responsibility for Environment. Apart from using energy efficient products, the implementation of energy conservation measures are being monitored regularly. These steps have resulted in a saving of Rs.84.40 crores. CORPORATE SOCIAL RESPONSIBILITY The philosophy of corporate social responsibility - hovering around wide array of spectrum of activities like nation building, energy conservation, technological empowerment of citizens with affordable communication means are pursuits of the organization itself. In addition, assistance and welfare programmes for the staff and their family members are pursued as a routine. Constitution of the Corporate Social Responsibility (CSR) Committee of the Board Pursuant to the provisions contained in the Section 135 of the Companies Act 2013 and Rules thereunder, the Board, in its 154th meeting held on 7.3.2014 constituted the Corporate Social Responsibility Committee(CSR Committee) of the Board comprising Shri Ajai Vikram Singh Independent Director, Shri A.N.Rai CMD/Director(Enterprise) & (HR) and Shri N.K.Gupta Director(CFA) as Members and the Secretary of the Company acts as the Secretary of the Committee. The Terms of Reference of the CSR Committee are as per the provisions of the Section 135 of the Companies Act 2013 and Rules made thereunder. Due to losses, there was no separate budgetary allocation for CSR Programmes in the year 2013-14. The Company continued with its Employee/ Family related welfare schemes throughout the year. Pursuant to the MoU entered into with the All India Council for Technical Education(AICTE) for utilizing the training facilities and faculty of the Company for benefit of students covered under this programme, a total of 7,555 engineering students got benefitted. The initiative was centrally implemented and monitored through BRBRAITT,Jabalpur and supported by other Training centres of the Company. CAUTIONERY STATEMENT These discussions are forward looking within the meaning of the applicable laws and regulations. Actual performance may deviate or vary from the explicit or implicit expectations. 27 REPORT ON CORPORATE GOVERNANCE Corporate Governance, in plain terms aims to maximize the value of all the stakeholders through a set of guidelines and principles. Being a leading pan-India telecom service provider to the nation, BSNL is committed to adopting the globally accepted best corporate governance norms practices. With highly institutionalized system aiming for transparency, disclosures and internal control, BSNL has already been complying with most of the codified norms, viz. Composition of the Board; Complete conformity with Board procedure, specially, the Secretarial Standards laid down by the Institute of Company Secretaries of India; Constitution of the Audit Committee of the Board headed by Non-official Part-Time (Independent) Director, with 2/3rd of the Members comprising of other than Wholetime Directors; Constitution of the Remuneration Committee of the Board as mandated by the Corporate Governance Norms for the unlisted CPSEs issued by the Department of Public Enterprises; Constitution of the Corporate Social Responsibility Committee (CSR Committee) of the Board, as mandated by the provisions of Section 135 of the Companies Act 2013 and Rules thereunder; Clear cut demarcation of powers with Delegation of Financial and Administrative Powers to the Management Committee of the Board, CMD and the Functional Directors, and below Board-level executives; Conduct, Discipline and Appeal Rules for all the Employees and reporting systems; Code of Conduct for the Members of the Board and annual affirmation to the Code by the Members; Code of Conduct for the Senior Management Personnel of the Company and annual affirmation to the Code by the Senior Management Personnel; Disclosures by the Directors to the Board of Directors and filing of requisite forms evidencing the taking note of the disclosures by the Board with the appropriate authorities; Enterprise Risk Management Policy of the Company; Appointment of Statutory and Branch Auditors by the C & AG of India; Appointment of Cost Auditors; Audit jurisdiction of the DG P & T’s Resident Audit Office scheme, Dedicated Internal Audit Set up; Amenability with the Guidelines of Central Vigilance Commission; Outside independent personnel as CVO; Dedicated and full-fledged Vigilance set up across the units of the country; Whistle blower policy in vogue; Compliance of the Orders and Guidelines of the Government of India - Department of Public Enterprises, Administrative Ministry and host of other compliances. With the introduction of Corporate Governance Norms for the Unlisted CPSEs by the Department of Public Enterprises, for achieving complete compliance, required changes/modifications have been put in place. 28 Annual Report 2013-14 BOARD OF DIRECTORS Size of the Board Being a Government Company, the power to appoint or remove a Director vest with the President of India. The Article of Association provides that the minimum strength of the Board shall not be less than three (03) and the maximum at fifteen (15). Composition of the Board The Board comprise of 12 Directors, of which 6 [including the CMD] are whole time Directors; 2 Government Nominee Directors and 4 Non-official Part Time Directors. Thus, the Board has the optimum mix of 50% Whole-time and 50% part-time Directors. The composition is as per the Corporate Governance Norms for the unlisted CPSEs, laid down by the Department of Public Enterprises. The details of the composition of the Board of Directors is as follows:Whole-Time Directors [ 06 including CMD] [Appointment against positions of CMD, Director(Finance) and Director(HRD) awaited from the Government of India] 1. Shri R.K.Upadhyay, CMD [Upto 30.6.2014] Additional charge of Director(HRD) vested with CMD between 5.3.2012 to 18.6.2012; and, thereafter charge vested with the Director(E) till 3.6.2013. Thereafter, w.e.f. 4.6.2013 till the receipt of further orders from the GoI, CMD looked after the charge of Director(HR). GoI DoT vide their letter dated 8.8.2013, conveyed the approval of ACC for extension of additional charge of Dir(HR) to Shri A.N.Rai Director(E) wef 4.6.2013 for a period of six months or till a regular incumbent is appointed or until further orders whichever is the earliest. Thereafter, w.e.f. 4.12.2013 till the receipt of further orders from the GoI, CMD looked after the charge of Director(HR). GoI, MoC & IT, DoT vide order No.1-4/2012-PSA dated 7.2.14 conveyed the approval of ACC for extension of additional charge of Director(HR) to Shri A.N.Rai wef 4.12.2013 for a period of six months or till a regular incumbent is appointed or until further orders, whichever is the earliest. Thereafter, again, wef 4.6.2014, till the receipt of further orders from GoI, CMD looked after the charge of Director(HR). Wef 1.12.2013, till the receipt of orders from GoI, CMD was looking after the additional charge of Director(F). GoI, MoC & IT, DoT vide order No.1-4/2012-PSA dated 5.2.2014 entrusted the additional charge of the office of Director(F) to Shri Shrivastava with immediate effect for a period upto 28.2.2014 until further orders whichever is the earliest. Thereafter, wef 1.3.2014 till the receipt of further orders of GoI, CMD was looking after the additional charge of the office of Director(F). GoI, MoC & IT, DoT vide order No.1-4/2012-PSA dated 9.5.2014 conveyed the extension of the entrustment of the additional charge of the post of Director(Finance) to Shri Shrivastava for a period of six months wef 1.3.2014 or till the appointment of regular incumbent to the post or until further orders, whichever is the earliest. On attaining the age of superannuation, pursuant to the GoI, MoC & IT, DoT Order No.1-10/2011-PSA dated 30.6.2014, Shri Upadhyay retired from service wef A/N 30.6.2014. 2. Shri A.N.Rai CMD* / Director(Enterprise) & **(HR) & ***(Fin) *Wef 1.7.2014 – GoI, MoC & IT, DoT vide Order No.1-1/2014-PSA dated 30.6.2014 entrusted the additional charge of the post of CMD to Shri A.N.Rai Director(Enterprise) for a period of three months wef 1.07.2014 or until further orders, whichever is the earliest. Shri Rai assumed the charge of office of CMD wef F/N of 01.07.2014. 29 **Additional charge of Director(HR) vested with Shri Rai wef 5.12.2011 to 4.3.2012. Wef 5.3.2012 to 18.6.2012 additional charge vested with the CMD. Thereafter, Government of India, M/o Communications and IT vide order dated 19.6.2012 conveyed the approval of the competent authority for entrustment/extension of the additional charge of Dir(HR) to Shri A.N.Rai for a period upto 4.9.2012. Thereafter, GoI DoT vide order dated 27.2.2013 conveyed the ex-post-facto approval of the ACC for extension of the Additional charge of Dir(HR) to Director(E) for a further period of 3 months beyond 4.9.2012; which was followed by another ex-post-facto approval for a further period of six months beyond 4.12.2012. Thereafter, w.e.f. 4.6.2013, till the receipt of further orders, from GoI, CMD looked after the additional charge of Dir(HR). GoI, MoC & IT, DoT, vide their order dated 8.8.2013 conveyed the approval of ACC for extension of the additional charge of Director(HR) to Shri A.N.Rai Dir(E) wef 4.6.2013 for a period of six months or till a regular incumbent is appointed or further orders, whichever is the earliest. Thereafter, wef 4.12.2013, till the receipt of further orders from GoI, CMD looked after the additional charge of Dir(HR). GoI, MoC & IT, DoT, vide order No.1-4/2012-PSA, dated 7.2.2014 conveyed the approval of the ACC for extension of entrustment of additional charge of Director(HR) to Shri Rai for a period of six months wef 4.12.2013 or till a regular incumbent is appointed or until further orders, whichever is the earliest. Thereafter, till the receipt of further orders from GoI, CMD is looking after the additional charge of office of Director(HR). ***Consequent upon the conclusion of the period of entrustment of the additional charge of Director(F) to Shri Anupam Shrivastava Director(CM) on 31.8.2014, thereafter, till the receipt of orders from the GoI, CMD was looking after the additional charge of Director(F). 3. Shri K.C.G.K.Pillai Director[Finance] [Upto 30.11.2013] [Pursuant to GoI, MoC & IT, DoT order No.1-2/2010-PSA (Vol.II) dated 29.11.2013, on attaining the age of superannuation Shri Pillai retired from service wef A/N of 30.11.2013] 4. Shri N.K.Gupta Director(CFA) [ Wef 1.6.2012] 5. Shri Anupam Shrivastava Director(CM) * (Fin) [ Wef 1.5.2013] * Wef 1.12.2013, till the receipt of orders from GoI, CMD was looking after the additional charge of Director(F). GoI, MoC & IT, DoT vide order No.1-4/2012-PSA dated 5.2.2014 entrusted the additional charge of the office of Director(F) to Shri Shrivastava with immediate effect for a period upto 28.2.2014 until further orders whichever is the earliest. Thereafter, wef 1.3.2014 till the receipt of further orders of GoI, CMD was looking after the additional charge of the office of Director(F). GoI, MoC & IT, DoT vide order No.1-4/2012-PSA dated 9.5.2014 conveyed the extension of the entrustment of the additional charge of the post of Director(Finance) to Shri Shrivastava for a period of six months wef 1.3.2014 or till the appointment of regular incumbent to the post or until further orders, whichever is the earliest. Thereafter, wef 1.9.2014, till receipt of orders from GoI, CMD was looking after the additional charge of Director(F). Government Nominee Directors [02 ] 1. 2. 3. Shri Shahbaz Ali, DDG [TPF & A/cs ] in DoT [ Upto 26.8.2014] Ms.Rita A.Teoatia Additional Secretary(T) in DoT [Wef 04.09.2012] Smt.Darshana Momaya Dabral, DDG[TPF] in DoT [ Wef 29.9.2014] Non-official Part-Time Directors [ 04] [ Two Positions are vacant] 1. 2. Shri Ajai Vikram Singh, Director [ Wef 17.7.2012] Prof.N.Balakrishnan, Director [ Wef 17.7.2012] 30 Annual Report 2013-14 Shri R.K.Upadhyay CMD [ DIN: 00204311] [Upto 30.6.2014] :- Shri Rakesh Kumar Upadhyay, joined BSNL as Chairman & Managing Director on 30th April 2011. Shri Upadhyay is a B. Tech in Electronics Engineering from IT, Banaras Hindu University (BHU). He is also a graduate of Defence Services Staff College , Wellington and was awarded M.Sc.(DS) degree by Madras University . He has done MBA in Marketing Management from Indira Gandhi Open University. His career began in Department of Telecommunications in 1975 after his selection by UPSC for Indian Telecom Service. In DoT, he gained experience in areas of Planning, Installation and Commissioning, Commercial Administration and Operations. In October 1996, he proceeded on Deputation to TCIL, where he remained till August 1999. During his deputation, he successfully worked as Project Director in the Foreign Projects at Sana and as General Manager in Yemen. On return from TCIL, he worked in BSNL as General Manager in J&K Circle from January 2000 to June 2003. He was again selected for Deputation in TCIL in June 2003 where he was entrusted the job of Chief Project Director, Algeria, Group General Manager (New Technology) and Executive Director (Project Monitoring) and other important assignments. He took over the charge of Director (Projects), TCIL on 01.11.2005 and was subsequently selected as Chairman & Managing Director of TCIL. Prior to assumption of the charge of CMD BSNL, he remained at the helms of TCIL from 1st March 2007 to 29th April 2011. During his tenure in TCIL he gained rich experience in the fields of Planning, Project Management, Operations and Business Development. In TCIL, he guided the successful implementation of many complex projects. Some of the notable projects are: Pan African e-Network Project – Providing Tele-Education and Tele-Medicine Services to 34 African Nations from seven Universities and 12 Super Specialty Hospitals of India; National Internet Backbone Project; SAARC e-Network Project; Optical Ground Wire Project over 3,000 Kilometer Electrical Transmission Lines in live line conditions in Algeria. He has to his credit the turning around of TCIL as its CMD. Shri A.N.Rai CMD/Director(Enterprise) & (HR) & (Fin) [DIN: 05100500] :- Shri A.N.Rai assumed the charge of office of Director(Enterprise) on 19.9.2011. Shri Rai, officer of Indian Telecommunications Service 1977 batch holds B.Tech Degree in electronics and communications Engineering from BHU Varanasi. Shri Rai, was actively associated with Installation, Commission and Maintenance of Switching equipments at various places in the country. He was also trained in Digital Telephone systems in various countries like UK, Germany and USA. As senior telecom management professional, he was involved with Development, Operation and Maintenance of Telecom Services at various places like Allahabad, Kanpur etc. As Deputy Director General at the Corporate Office, he handled Rural Networking and CMTS areas. Prior to the joining as Director(Enterprise), he was the Chief General Manager of Orissa Circle of the BSNL, which bagged the prestigious “Telecom Circle of the Year 2010-11 Award”. Shri K.C.G.K.Pillai Director[Finance] [DIN – 05283174] [Upto 30.11.2013] :- Shri K.C.G.K.Pillai took over the charge of Director(Finance) on 25th April 2012. An MBA in Finance and Post Graduate in Political Science, Shri Pillai, an Officer of the Indian P & T Accounts and Finance Service-1981 batch, entered Government Service in 1982. Spanning over a career of 30 years in the P & T Accounts and Finance Service, he served in the Uttar Pradesh, Gujarat and Maharashtra Telecom Circles of the Department of Telecommunications; apart from a stint of over 7 Years in the MTNL‘s Finance Wing. Possess vast experience of Budget, Banking, Treasury Management, Human Resources and Personnel Management and Procurement Finance. Before being appointed as Director(Finance), he was the Principal General Manager heading the Procurement Finance and Finance-Personnel units. 31 Shri N.K.Gupta Director(CFA) [DIN: 01140881] [ Wef 1.6.2012] :- Shri Naresh Kumar Gupta took over as Director CFA in BSNL on 1st June 2012. Shri Gupta is B.E. from Delhi College of Engineering (DCE), in Electronics and Communications. He joined the Department of Telecommunications, Government of India through Indian Telecommunications Services (ITS) Group A 1978 batch. Since then he has worked in various capacities in different units of DoT/TEC/BSNL/MTNL and has versatile experience covering almost all the fields in telecommunications including installation, operations, development and management of telecom networks, sales and marketing and financial management etc. Before joining as Director (CFA) on the BSNL Board, N K Gupta was working as Chief General Manager Punjab Telecom Circle in BSNL and prior to that he was heading the Information Technology division for CFA business unit of BSNL. He in the capacity of DDG (I) TEC was instrumental in framing specifications and Network architecture against which BSNL and MTNL have implemented their broadband Networks. He has represented DoT in many committees of TRAI, DIT, and also in various Inter-Ministerial Committees like committee on preparing encryption policy, E-Commerce and Information Security working Group. He has widely travelled abroad and represented India in number of UN & ITU meetings including World Summit on Information Society in Geneva and other important assignments. He was an active member of Apex Committee involved in the planning and execution of NIB-II of BSNL and also framing the specification for ERP implementation in BSNL which is currently in progress. He was deeply involved in Pan-India Roll out of zonal OSS and BSS for Wire-line and Broadband segment which helped BSNL to changeover from decentralized 334 SSA level systems to 4 zonal data centres with implementation of world class COTS applications. N K Gupta is also instrumental in conceptualizing BSNL entry in to the Data Center (IDC) Services business for opening up a new revenue stream by leveraging BSNL’s existing infrastructure with an innovative revenue share model. Presently BSNL is in the process of acquiring IDC business. As Director (CFA) BSNL, he is mainly responsible for improving the Systems and Methods to achieve optimal performance and maximum utilization of BSNL’s extensive country-wide Infrastructure and network. He is also responsible for achieving business interests of the Company by way of high customer satisfaction and timely provision of quality services in BSNL CFA segment. He is also responsible for induction & adoption of new technologies and committed to provide state-of-the-art modern and world class telecom services in the highly competitive environment. Shri Anupam Shrivastava Director(CM) & * (Fin) [DIN: 06590535] [ Wef 1.5.2013] :- Shri Anupam Shrivastava is a 1981 batch of Indian Telecom Service (ITS) Officer who has around three decades of experience in the field of telecommunications. He is BE (Electronics & Communications) and is also MBA (Mktg.). He has taken telecommunication trainings in India & Japan. Shri Shrivastava joined BSNL Corporate Office as Director (CM) on 1st May, 2013 and is responsible for the growth of mobile business of GSM / CDMA / WIMAX in BSNL, including all activities related to Sales & Marketing, VAS, Tariff finalization & revenue. As Zonal Director for North Zone he is responsible for monitoring growth and maintenance of Telecom Network in 8 Circles. Prior to this assignment, Shri Shrivastava had held the post of Sr. GM, Ajmer TD where he gave special attention to Sales & Marketing of telecom products in the SSA which resulted in physical growth of connections in all segments and increased revenue for the SSA. Ajmer SSA was chosen for the pilot project for NOFN which was successfully completed ahead of target. His contributions in providing quality service to BSNL customers have been widely acknowledged and he strived to achieve benchmarks prescribed by TRAI / BSNL C.O. for various service parameters. Shri Shrivastava also worked as GM Jodhpur SSA and during his stint there he gave record number of mobile and landline connections with special emphasis on data and broadband business. He also has experience of working as GM (BB) in Rajasthan Telecom Circle with additional charge of Marketing and Enterprise Business. Shri 32 Annual Report 2013-14 Shrivastava also has overseas working experience in Zimbabwe where he was posted in Harare while representing TCIL as Task Force Leader to upgrade their telecom services. Due to his hard work and coordination skills the fault rate was drastically curtailed which was well appreciated by PTC Zimbabwe and TCIL management. He was associated with 6th G-15 Summit in Harare in 1996. Shri Shrivastava has delivered lectures extensively in different institutions both in India and abroad including many universities and management colleges. He also organized many seminars and skill up-gradation courses at many places. A firm believer in team work, Shri Shrivastava always sets examples by himself and uses latest technological applications to promote and inculcate team work amongst his subordinates and maintain synergy with superiors in BSNL management. Shri Shahbaz Ali, Government Director [DIN: 03282551] [Upto 26.8.2014] :- Shri Shahbaz Ali, having Master Degree from Patna University, is an officer of Indian P&T Accounts & Finance Service of 1989 Batch. He is presently working as DDG(TPF & Accounts) in GOI, Ministry of Communication & IT, Deptt. of Telecom. Shri Ali has wide and varied experience in the field of Telecom Sector as he has worked in various capacities in Deptt. of Telecom and its Public Sectors, Mahanagar Telephone Nigam Ltd and Bharat Sanchar Nigam Ltd. In his present assignment, Shri Shahbaz Ali is responsible for : ● ● ● ● Formulation of Budget of DoT. Rendering Finance advice for DoT’s PSEs (including disinvested PSEs). Nodal Officer for Indian Telegraph Act for billing related disputes. Overall accounting functions of Department of Telecom. Shri Ali has also rendered his services as Government Nominee Director on the Board of Directors of Tata Communications Ltd. Ms. Rita A. Teoatia Government Director [DIN: 02876666] [Wef 04.09.2012] :- Ms. Rita Teaotia joined the Indian Administrative Service in the year 1981 and served in the districts of Panchmahal and Gandhinagar in Gujarat. Subsequently, she worked in the energy sector as MD, Gujarat Industries Power Company Ltd., and Secretary (Energy). She has worked extensively at policy making and strategic levels in the fields of Education, Health, Women’s Development and rural Development. From 2003-2007, she worked in the Government of India as Joint Secretary in the Ministry of Health and Family Welfare. Prior to the present assignment, she also served as Additional Secretary, in the Department of Electronics and Information Technology (DeitY),from 19th March, 2012. In this capacity, she headed the National eGovernane Plan, which entailed working closely with all State Governments and arms of DeitY, including National Informatics Centre(NIC), Standardisation Testing and Quality Certification (STQC) Directorate, Centre for Development of Advance Computing (C-DAC) and National Institute of Smart Governance(NISG).At present, she is serving as Additional Secretary in the Department of Telecommunications and ex officio Secretary of the Telecom Commission. Ms.Rita Teaotia has received four National eGovernance awards for applications developed during her various assignments. She holds a Masters in Medieval and Modern Indian History from the University of Lucknow. Shri Ajai Vikram Singh, Director [DIN : 02184840] [ Wef 17.7.2012 ] :- Shri Ajai Vikram Singh was born at Ajmer and had his education at Mayo College (Senior Cambridge) and Government College (Graduation), Ajmer. After a short spell in the Private Sector, he joined the Indian Administrative Service(IAS) in 1967 and, after the initial training, was allotted to the Uttar Pradesh Cadre. He has served in various capacities in the State and Central Governments, both, in the field and in the Secretariats. He was District Magistrate in Ghazipur, Sultanpur, Moradabad, and Aligarh 33 districts, as also Commissioner, Lucknow Division. He has served as Managing Director of two State enterprises (Rajasthan State Warehousing Corp-on deputation, & UP Export Corp.) In the Uttar Pradesh Secretariat, he has been Secretary, Small Industries; Secretary, Heavy Industries; Industrial Development Commissioner & Principal Secretary.In the Government of India, the postings have been with the Cabinet Secretariat, Ministry of Defence, Ministry of External Affairs, and the Ministry of Industries. He did the National Defence College(NDC) Course in 1984 during the first of his four tenures with the Ministry of Defence. He was posted as Minister (Supply) in the High Commission of India at London for two years. In November 2000, the State of Uttar Pradesh was bifurcated into Uttar Pradesh and Uttaranchal, and Shri Ajai Vikram Singh was appointed as the first Chief Secretary of the new State of Uttaranchal (Now Uttarakhand). In 2001, consequent to the re-organisation of the Ministry of Defence, he was appointed to the newly created post of Special Secretary (Acquisition). This involved setting up a new organization and evolving procedures for all capital acquisitions for the Armed Forces. Subsequently, he has been Revenue Secretary (Now the Ministry of Finance), Secretary, Ministry of Non-Conventional Energy Sources (now the Ministry of New & Renewable Energy), Secretary, Ministry of Road Transport & Highways, and Defence Secretary. During his various postings in the Central and State Governments, he has been Chairman of the following Companies:- Indo-Gulf Fertilisers Ltd., India Polyfibres Ltd., Pashupati Acrylon Ltd., U.P.Textile Corporation and U.P.Finance Corporation. In addition, he has served as Director on the Boards of, inter-alia, the following Companies:- IFCI Ltd., BHEL Ltd., Maruti Udyog Ltd., HMT Ltd., Heavy Engineering Corp. Ltd., Andrew Yule Ltd., Bharat Bhari Udyog Nigam Ltd., Bharat Yantra Nigam Ltd., Hindustan Aeronautics Ltd., Mazagon Docks Ltd., Goa Shipyard Ltd., and PICUP. Shri Ajai Vikram Singh superannuated from service on 31st July 2005, and is now living in his home-town, Ajmer, with his wife, son, daughter-in-law, and two grand-children. He is involved with issues connected with ecology, the environment, and local development. He is currently Chairman of the Pune based World Institute of Sustainable Energy(WISE), a society devoted to the spread of clean and renewable energy. He is also on the Board of Directors of Pipavav Defence & Offshore Engg. Co.Ltd., and Overseas Infrastructure Alliance Infrastructure Alliance(India) Pvt. Ltd. He has taken up the cultivation of Jojoba ( a non-edible oil bearing plant) and Aloe Vera on a trial basis in his village near Ajmer. Prof. N. Balakrishnan, Director [DIN: 00181842] [Wef 17.7.2012] :- Prof. N. Balakrishnan received his B.E. (Hons.) in Electronics and Communication from the University of Madras in 1972 and Ph.D. from the Indian Institute of Science in 1979. He then joined the Department of Aerospace Engineering as an Assistant Professor. He is currently the Associate Director of the Indian Institute of Science and a Professor at the Department of Aerospace Engineering and at the Supercomputer Education and Research Centre. His areas of research where he has more than 200 publications in the international journals and international conferences include Numerical Electromagnetics, High Performance Computing and Networks, Polarimetric Radars, Aerospace Electronic Systems, Information Security, Complex Social Networks and Digital Library. He has received many awards including the Padmashree by the President of India, 2002, Homi J. Bhabha Award for Applied Sciences, 2004, JC Bose National Fellowship in 2007, the Alumni Award for Excellence in Research for Science & Engineering by IISc, 2001, Millennium Medal of the Indian National Science Congress in 2000, Ph D (Honoris Causa) from Punjab Technical University in 2003, the CDAC-ACS Foundation Lecture Award in 2008 and the Academy Excellence Award, Defence Research and Development Organization in 2009. He was the NRC Senior Resident Research Associate at the National Severe Storms Laboratory, Norman, Oklahoma, U.S.A. from 1987-1989. He was a visiting research scientist at the University of Oklahoma in 1990, Colorado State University in 1991 and is a Visiting Professor at Carnegie Mellon University from 2000 till 34 Annual Report 2013-14 2006. He is an Honorary Professor in Jawaharlal Nehru Centre for Advanced Scientific Research (JNCASR). He is a Fellow of the Academy of Sciences for the Developing World (TWAS), Indian National Science Academy, Indian Academy of Sciences, Indian National Academy of Engineering, National Academy of Sciences and Institution of Electronics & Telecommunication Engineers. He is one of the Directors of Data Security Council of India (Currently its Chairman), Central Bank of India, Bharat Sanchar Nigam Limited (BSNL) and of CDOT-Alcatel Research Centre at Chennai, a member of the Council of CDAC, Member of the Joint Advisory Board of Carnegie Mellon University at Qatar and Member of the Governing Council of IIT Kharagpur, He was one of the editors of the International Journal on Distributed Sensor Networks, and Editor-in-Chief, International Journal of World Digital Libraries. Till recently he was a member of the National Security Advisory Board and the Board of Governors of IIT Delhi and of IIT Madras. He was also one of the Directors of the Bharat Electronics Limited (BEL), a Part-Time Member of the Telecom Regulatory Authority of India. He is the National Coordinator of Indo-US Million Books to the Web Digital Library Projects (www.ulib.org and www.new.dli.ernet.in ). He, along with his colleagues from India, China and the US created the world’s largest Digital Library which proudly hosts more than a million books that are freely accessible by any one anywhere and anytime. More details can be found at http:// swati.dli.ernet.in/balki Smt. Darshana Momaya Dabral, Government Director [DIN: 06975127] [Wef: 29.09.2014] :Darshana Momaya Dabral (I P&T AFS, 1990 Batch): - As an Indian Civil Servant (Batch 1990), have nearly 24 years of senior level experience at Central Government in the Dept. of Telecommunication in the areas of Planning, Budgeting, Accounts, Revenue, Finance, Administration and overall Financial Management. Throughout involved in key positions of critical decision making and tasks of organisational & national transformation through drafting and implementation of legislations for new polices. Strengths: Leadership, focusing on collaborative team efforts, process orientation and inculcation of transparency & accountability to extract desired levels of work efficiency and performance. Completed PGDM (FM) (12-14) at National Institute of Finance Management Faridabad, on deputation basis. Presently posted as DDG(TPF) at DoT HQ, responsible for Ministry’s Budget and involved in financial advice to Public Sector Units under DoT. Appointment and Tenure of the Directors In terms of Article No.111 of the Articles of Association, the Directors are appointed by the President of India. Functional Directors are appointed for a period/tenure of five years from the date of assumption of charge, or till the date of superannuation or until further orders of the President of India, whichever is the earliest. The salary and allowances are determined by the President of India. The Government Nominee Directors are appointed by the President of India from amongst the officials of the Government of India. Such nominee Director ceases to be a Director on his /her superannuation from Government Service or transfer from the respective Ministry/Department. Non-official Part-Time Directors are appointed by the President of India for a period of three years from the date of assumption of charge. The appointment of the Non-official Part-Time Directors shall be at the pleasure of the President of India and other terms and conditions as may be deemed fit by the President of India from time to time in accordance with the Memorandum and Articles of Association of the Company. 35 BOARD COMMITTEE MEETINGS AND PROCEDURES Institutionalised Decision Making Process With the aim of completely institutionalising the process of corporate governance and decision making by the Board of Directors, the Company has, well defined process of placing vital and sufficient information before the Board and/or committee(s) thereof. The Board of Directors have constituted a standing committee named as “Management Committee of the Board(MCB), comprising of the CMD and all the Functional Directors as Members and the Company Secretary as the Secretary, and have delegated powers of general management of company’s business affairs to it. The Board of Directors have also delegated some of their powers to the CMD, Functional Directors, EDs and Senior Management Personnel of the Company. The other standing Committees, viz., (a) the Audit Committee of the Board in accordance with the provisions of Section 292A of the Companies Act 1956; and, (b) the Remuneration Committee of the Board in terms of the Corporate Governance Norms for the CPSEs; and (c) the Corporate Social Responsibility(CSR) Committee pursuant to the provisions of the Section 135 of the Companies Act 2013 and Rules thereunder; and (d) Committee on Appellate & Review matters under BSNL CDA Rules 2006 have also been constituted by the Company. In addition, as and when need arises, Board constitutes Committee of Directors. Role of the Company Secretary in overall Governance Process The Company Secretary ensures that the Board procedures are followed and regularly reviewed. The Company Secretary endeavors that all the relevant information and documents are made available to the Directors by the different nodal units to facilitate an effective decision making in their meetings. Being the interface between the Board / Executive Management, all the Senior Management Personnel of the Company take advice and services of the Company Secretary. The Company Secretary is also the interface between the management and the regulatory authorities for governance matters. Guidelines for the Board/Committee Meetings Details guidelines have been laid down by the Company secretariat especially with reference to preparation and submission of Agenda Notes, Circulation of decisions thereto etc. The Agenda papers are prepared by the respective Business verticals headed by PGM/Sr.GM/GM as the case be at corporate office, after considering complete technical, commercial, legal and financial aspects. After getting approval of the concerned ED/Functional Director/CMD/MCB as the case be, in accordance with the delegation of Administrative and Financial Powers, the agenda papers are sent to the Company Secretariat for circulation amongst the Members of the Board/ Committee(s) thereof as the case be. Observance of the Secretarial Standards issued by the Institute of the Company Secretaries of India The Institute of Company Secretaries of India(ICSI) has, evolved and laid down the best practices for corporate practice in the form of Secretarial Standards. The Company has been adhering to the Standards relating to Board Meetings, General Meetings, Payment of Dividend, Maintenance of 36 Annual Report 2013-14 Records and Registers, Minutes of the Meetings, Passing of Resolution by Circulation, affixing of Common Seal, Board’s Report etc. Code of Conduct for the Members of the Board and the Senior Management Personnel In addition to the Company’s Conduct, Disciplinary and Appeal Rules, in line with the corporate governance norms, the Board of Directors of the Company have laid down a “Code of Conduct for the Members of the Board”. All the Members have affirmed compliance with the said code. Similarly, In addition to the Company’s Conduct, Disciplinary and Appeal Rules, in line with the corporate governance norms, the Board of Directors of the Company have laid down a “Code of Conduct for the Senior Management Personnel of the Company”. All the Senior Management Personnel have affirmed compliance with the said code. Scheduling of Board/Committee Meetings and Submission of Agenda Items for the Board/ Committee meetings. The meetings of the Board/Committee thereof are convened, keeping in view the statutory provisions and the convenience of the Members, with sufficient advance planning. The Agenda Notes are, generally sent minimum seven days in advance to facilitate meaningful and informed discussions; Wherever required, voluminous documents/documents of confidential nature are tabled at the meeting, with the approval of the Chairman; The Board also discusses sensitive and urgent business proposals, without formal agenda note, depending on urgency and case to case basis; Wherever required, the Senior Management Personnel of the Company are called to make presentations before the Board/Committee on specific agenda notes. The Meetings of the Board/Committee are generally held at the Registered office of the Company at Delhi. Whenever required, meetings are also held outside the headquarters. Recording of Minutes of the Board/Committee meetings Minutes of the proceedings of the Board of Directors and the Management Committee of the Board are recorded. The minutes are circulated amongst the Members of the Board/Committee(s) for their comments in a given time frame. The comments if any, received are discussed in the next meeting of the Board/Committee, while confirming the minutes. All the minutes duly signed/initialed by the Chairman are entered into the Minutes Book. The mechanism of follow up actions Senior Management Personnel submit Action Taken Report on the decisions of the previous meetings, after obtaining the approval of the respective Functional Directors. These are circulated alongwith the Agenda for information and further directives of the Board. Compliances While submitting the Agenda Notes, every Senior Management Personnel/Functional Director(s) concerned, being the head of respective line function/business unit who have been delegated with administrative and financial powers thereto, ensure adherence to all the applicable laws, rules, guidelines etc. The Company Secretary ensures the compliance of all the applicable provisions of the Companies Act and other corporate laws. 37 Accordingly, head of the business unit/line head handling the respective subject also ensures and undertakes the compliance of the enterprise risk management policy of the company as a routine, while submitting the Agenda papers. Being the successor and assigns of the erstwhile Departments of Telecom Services and Telecom Operations, the BSNL has an inbuilt systems, accordingly, all the court cases and litigation issues are handled by the respective heads of the Circles/Units. All the returns/reports under Companies Act 1956 were filed in time with the designated authorities. INFORMATION PLACED BEFORE THE BOARD OF DIRECTORS Subject to the provisions of the Companies Act 2013, Memorandum and Articles of Association of the Company, and the directives, guidelines of the Government on the subject, the Board of Directors have delegated all general powers of managing the company’s affairs to the Management Committee of the Board comprising CMD and the Functional Directors; EDs; and, the Senior Management Personnel of the Company. The Minutes of the Meetings of the Management Committee of the Board are placed before the Board in its meetings. In addition, information on following items is invariably placed before the Board of Directors:(1) BUDGET a. Annual Budget Estimates and revised budget estimates for capital expenditure; b. Annual Budget Estimates and revised budget estimates for revenue account for operational expenditure; and c. Budget requirements for five year plans. (2) PLANS a. Annual Plans; b. Five Year Plans; c. Manpower Plans; d. Corporate Plans; and e. Resource Mobilisation Plans. (3) ACQUISITIONS Acquiring shares, stocks, securities etc., of other Companies or Undertakings other than in Government guaranteed securities for short term and in duly registered employees consumer co-operative societies. (4) STRATEGIC DECISIONS a. Agreement involving foreign collaboration proposed to be entered into by the Company irrespective of the consideration involved; b. Strategic Investments/ decision and acquisition of shares/ controlling stake/ debentures/ bonds of other companies; and Decision with regard to formation of joint ventures, subsidiary companies and restructuring of organization. (5) PERSONNEL a. Creation of posts of the level of Executive Director; b. Formulation of any changes in wage structure and scales of pay of employees of the company; c. Policy matters relating to allowances of the employees such as HRA, Performance Related Pay, Bonus etc. (6) ACCOUNTS Acceptance of periodical profit and loss accounts; and Declaration of Dividend. (7) Investment of the surplus funds of the company in acquisition of controlling stake/shares/ debentures/bonds in other companies. (8). All issues that are reserved for exclusive consideration by the Board of Directors by the Companies Act 2013; and, the Memorandum and Articles of Association of the Company. (9) COMPLIANCE REPORTINGS UNDER THE CORPORATE GOVERNANCE NORMS NUMBER OF BOARD MEETINGS HELD DURING 2013-14; ATTENDANCE OF DIRECTORS IN THE BOARD MEETINGS & 13TH ANNUAL GENERAL MEETING HELD ON 30.9.2013 38 Annual Report 2013-14 TOTAL BOARD MEETINGS HELD IN 2013-14 : 08 Name and Designation Shri R.K. Upadhyay, CMD Shri A.N.Rai, CMD / Director(Ent.) & (HR) Shri R.K. Agarwal Director (CM) [Upto 30.4.2013] Shri K.C.G.K.Pillai Director (F) [Wef 25.4.2012] Shri N.K.Gupta Director (CFA) [Wef 1.6.2012] Shri Anupam Shrivastava Director (CM) [Wef 1.5.2013] Ms. Rita A.Teaotia Govt. Director [wef 4.9.2012] No. of Board Attended the Directorships Remarks Meetings last AGM in other Attended out held on Companies of 8 Meetings 30.9.2013 8 Present Retired on A/N of 30.6.14 8 Present 1 - - 4 Present NIL 8 Present NIL 7 Present NIL 7 Present - Shri Shahbaz Ali Govt. Director [Wef 14.2.2012 to 26.8.2014] 7 Present 1 ))) Shri Ashish Guha Director Chairman, Audit Committee of the Board. [Upto 20.5.2013] - - 3^ Shri Ajai Vikram Singh Director [Wef 17.7.2012] Prof. N. Balakrishnan Director [Wef 17.7.2012] Smt. Darshana Momaya Dabral [Wef 29.9.2014] 6 Present ^^ 2& 6 - 3&& NA NA NIL Retired on 30.4.2013. Retired on A/N of 30.11.2013 Assumed charge on 1.6.2012. Appointed in place of Shri S.R.Rao wef 4.9.2012 Appointed in place of Shri Tangirala wef 14.2.2012 Tenure of appointment ended on 20.5.2013 Appointed wef 17.7.2012 Appointed wef 17.7.2012. Appointed wef 29.9.14 Note :- The disclosure of the Directorships are based on the disclosures received from the Directors. ))) Government Nominee Director in TCIL ^ CEO & MD Heidelberg Cement India Limited, Chairman-Cochin Cements Limited, Director-Ballarpur Industries Limited. & Director in Pipavav Defence and Offshore Engineering Company Limited and Director in Overseas Infrastructure Alliance(India) Private Limited. && Director in (i) Data Security Council of India(DSCI) – not for profit company registered under Section 8 of Companies Act 2013; (ii) Central Bank of India; and (iii) C-DOT Alcatel-Lucent Research Centre Pvt Ltd., under Chapter 1 Section 2(68) of new Companies Act 2013. ^^ The Audit Committee of the Board, in its 50th meeting held at 10.30 AM on 30.9.2013 elected Shri Ajai Vikram Singh as Chairman for the meeting. He attended the 13th AGM held at 5 PM on 30.9.2013 as Chairman of the Audit Committee of the Board. 39 DETAILS OF NUMBER OF COMMITTEE MEMBERSHIPS AND CHAIRMANSHIPS OF DIRECTORS Name and Designation Details of Memberships of Board Committee Name of Name of Committee Company Shri R.K. Upadhyay, BSNL ~ Finance Committee of the CMD Board [Upto 30.6.2014] BSNL@ Remuneration Committee of the Board BSNL Committee on Appellate & Review matters under BSNL CDA Rules 2006 +Shri A.N. Rai, CMD BSNL Remuneration Committee / Director(Ent.) & (HR) of the Board BSNL Committee on Appellate & Review matters under BSNL CDA Rules 2006 BSNL Corporate Social Responsibility Committee of the Board \\\\ Shri R.K. Agarwal BSNL Audit Committee of the Director (CM) Board [Upto 30.4.2013] BSNL Finance Committee of the Board ++Shri K.C.G.K. BSNL Finance Committee Pillai Director (Finance) \ BSNL Remuneration Committee [Upto 30.11.2013] +++Shri N.K.Gupta BSNL Corporate Social Director(CFA) Responsibility Committee [Wef 1.6.2012] of the Board \\\\ ++++Shri Anupam BSNL \\\ Audit Committee of the Shrivastava Director Board (CM) & (Fin) BSNL Remuneration Committee [Wef 1.5.2013] of the Board Ms.Rita A.Teaotia Govt. Director [Wef 4.9.2012] Shri Shahbaz Ali, TCIL Audit Committee Govt. Director TCIL Remuneration Committee [Upto 26.8.14] TCIL CSR Committee BSNL Audit Committee BSNL Committee on Appellate & Review matters under BSNL CDA Rules 2006. BSNL Remuneration Committee of the Board 40 Details of Chairmanships of Board Committee Name of Name of Company Committee - - - - - - - NIL - NIL - NIL NIL - - - - - - - - Annual Report 2013-14 Name and Designation Details of Memberships of Board Details of Chairmanships of Committee Board Committee Name of Name of Committee Name of Name of Company Company Committee Shri Ashish Guha Heidelberg Audit Committee BSNL Finance Director Cement India Committee of [Upto 20.5.2013] Ltd the Board Heidelberg Shareholders/Investors BSNL Audit Cement India Grievances Committee Committee Ltd Heidelberg Finance & Risk Cochin Chairman Cement India Management Committee Cements Ltd Ltd Cochin Audit Committee Cements Ltd Ballarpur Risk Management Industries Ltd Committee Ballarpur Remuneration Committee Industries Ltd BSNL \ Remuneration Committee of the Board Shri Ajai Vikram Singh Pipavav Audit Committee BSNL \ Remuneration Director Defence and Committee of [Wef 17.7.2012] Offshore the Board Engineering Company Ltd BSNL \\\ Audit Committee of the Board BSNL Corporate Social Responsibility Committee of the Board \\\\ Prof.N.Balakrishnan Central Bank Management Committee BSNL\\\ Audit Director of India Committee of [Wef 17.7.2012] the Board Supervisory Committee of Central Bank IT Strategy the Board for monitoring of India Committee of IT Projects in Banks Shareholders/investors Data Security Chairman Grievances Committee Council of India(DSCI) not for profit Company under Sec 8 of the Companies Act 2013 Internal Training Policy Advisory Committee 41 Name and Designation Smt.Darshana Momaya Dabral, Govt. Director [Wef 29.9.2014] \\\\\ Details of Memberships of Board Committee Name of Name of Committee Company NIL NIL Details of Chairmanships of Board Committee Name of Name of Company Committee NIL NIL Note :The disclosure of the Memberships/Chairmanships are based on the disclosures received from the Directors. ~ Charge of the Director(F) vested with the CMD till joining of Dir(F) on 25.4.2012. Consequent upon the retirement of Shri KCGK Pillai on A/N of 30.11.2013, till receipt of further orders of GoI, CMD was looking after the additional charge of Dir(F). GoI, vide order No.1-4/2012-PSA dated 5.2.2014 entrusted the additional charge with immediate effect upto 28.2.2014 to Shri Anupam Shrivastava Dir(CM). Again, wef 1.3.2014, till receipt of further orders of GoI, CMD was looking after the additional charge of Dir(F). GoI vide order No.1-4/2012-PSA dated 9.5.2014 conveyed the extension of additional charge of Director(Finance) to Shri Shrivastava for a period of six months wef 1.3.2014. By virtue of having the charge of Dir(F) he was Member of the Finance Committee of the Board during relevant periods. @ Additional charge of Director(HRD) vested with CMD wef 5.3.2012 to 18.6.2012 and thereafter vested with Director(E). Thereafter wef 4.6.2013, CMD looked after the charge of Director(HR) till the GoI vide order No.14/2012-PSA dated 8.8.13 conveyed the approval of ACC for extension of the additional charge of Director(HR) to Shri A.N.Rai Director(E), for a further period of six months wef 4.6.2013. Again, pending receipt of GoI order, wef 4.12.2013, CMD was looking after the additional charge of Director(HR). GoI vide order No.1-4/2012-PSA dated 7.2.14 conveyed the ACC approval for extension of additional charge of Dir(HR) to Shri Rai Director(E) for a period of six months wef 4.12.2013. By virtue of having the charge of Dir(HR), he was Member of the Remuneration Committee of the Board and Committee on Appellate & Review matters under BSNL CDA Rules 2006 during relevant periods. + Shri A.N.Rai assumed the charge of Director(Enterprise) wef 19.9.2011. He is not a Member of any committee. Additional charge of Director(HRD) vested with Shri Rai wef 5.12.2011 to 4.3.2012. Thereafter, wef 19.6.2012, additional charge of Director(HRD) entrusted again to Shri A.N.Rai for a period upto 4.9.2012 till appointment of regular incumbent or further orders, whichever is the earliest, followed by extension upto 3.12.2012. Thereafter, the arrangement of entrustment of additional charge of Director(HR) to Shri Rai was extended for six months beyond 4.12.2012 or till a regular incumbent is appointed or until further orders, whichever is earliest. With effect from 4.6.13, till the receipt of further communication from the GoI, CMD looked after the charge of Director(HR). Thereafter, GoI, MoC & IT, DoT, vide its order No.1-4/2012-PSA dated 8.8.13 conveyed the approval of the ACC for extension of additional charge of the post of Director(HR) in favour of Shri Rai Director(E) for a period of six months or till a regular incumbent is appointed or until further orders, whichever is earliest. Thereafter wef 4.12.2013 till the receipt of further orders of GoI, CMD was looking after the additional charge of Director(HR). GoI, vide order No.1-4/2012-PSA dated 7.2.2014 conveyed the approval of ACC for extension of additional charge arrangement of Dir(HR) to Shri Rai for a period of six months wef 4.12.2013. Thereafter, wef 4.6.2013, pending receipt of further orders of the GoI, additional charge of Dir(HR) was vesting in the CMD. By virtue of Dir(HR) being Member of the Remuneration Committee of the Board, Committee on Appellate & Review Matters under BSNL CDA Rules 2006 and the Corporate Social Responsibility Committee, he was Member of these Committees during the relevant periods. Further, consequent upon the retirement of Shri R.K.Upadhyay CMD on 30.6.2014, GoI vide order No.1-1/2014-PSA dated 30.6.2014 conveyed the approval of the competent authority for entrusting the additional charge of the CMD to Shri Rai for a period of three months wef 1.7.2014. Shri Rai assumed the charge of office of CMD wef F/N 1.7.2014. ++ Shri K.C.G.G.K.Pillai assumed the charge of Director(F) wef 25.4.2011. Director(F) is Member of the Finance Committee and Remuneration Committee. He retired on superannuation from service on 30.11.2013. +++Shri Gupta assumed the charge of Director(CFA) on 1.6.2012. ++++Consequent upon the retirement of Shri KCGK Pillai on 30.11.2013, wef 1.12.2013 CMD was holding the additional charge of office of Director(F). GoI vide No.1-4/2012-PSA, dated 5.2.2014 entrusted the additional 42 Annual Report 2013-14 charge of Director(F) to Shri Anupam Shrivastav with immediate effect upto 28.2.2014. Thereafter, till receipt of further orders, CMD held the additional charge of Director(F). GoI, vide order No.1-4/2012-PSA dated 6.5.2014 conveyed the extension of entrustment of additional charge of Director(F) to Shrivastava wef 1.3.2014 for a period of six months. By virtue of Director(F) being Member of Finance Committee and Remuneration Committee, he was Members of these committees during relevant periods. \ The Board, in its 143rd meeting held on 28.8.2012, re-constituted the Remuneration Committee with the following composition:- Shri Ajai Vikram Singh Director as Chairman; and, Shri Shahbaz Ali Govt. Director, Shri Ashish Guha Director, Director(HR), Director(Finance) as Members and the Company Secretary as the Secretary of the Committee. \\ The Board, in its 143rd meeting held on 28.8.2012, re-constituted the Audit Committee of the Board by inducting Prof.N.Balakrishnan Director, also as one of the Members of the Committee. The Committee in its 46th meeting held on 7.12.2012 elected him as Chairman of the Committee \\\ Consequent upon the cessation of Directorships of Shri R.K.Agarwal Director(CM) and Shri Ashish Guha Director, Members of the Audit Committee of the Board, the Board in its 148th meeting held on 14.6.2013 reconstituted the Audit Committee by inducting Shri Ajai Vikram Singh Director and Shri Anupam Shrivastava Director(CM) as Members of the Committee. \\\\ Pursuant to the provisions contained in the Section 135 of the Companies Act 2013 and Rules thereunder the Board, in its 154th meeting held on 7.3.2014 constituted the Corporate Social Responsibility Committee(CSR Committee) of the Board comprising Shri Ajai Vikram Singh Independent Director, Shri A.N.Rai CMD/ Director(Enterprise) & (HR) and Shri N.K.Gupta Director(CFA) as Members and the Secretary of the Company acts as the Secretary of the Committee. \\\\\ Pursuant to the provisions contained in Section 161(3) of the Companies Act 2013 and rules made thereunder, Article 111 of the Articles of Association of the Company, read with GoI, MoC & IT, DoT’s Order No.5-2/2013-PSA dated 26.8.2014, the Board of Directors in their 158th meeting held on 29.9.2014, appointed Smt.Darshana Momaya Dabral [ DIN 06975127 ] DDG(TPF) in DoT as Government Nominee Director on the Board of Directors of the Company. BOARD COMMITTEES The Company has the following Committees of the Board. The Management Committee of the Board (MC of the Board) The Board of Directors of the Company, in their 118th meeting held on Thursday, the 26th day of February 2009, in supercession of all the extant instructions on the aforesaid subject, have constituted a Standing Committee of the Board, named, “Management Committee of the Board [MC of the Board], comprising the Chairman and Managing Director [CMD] as the Chairman, and the Functional Directors as Members, with the Company Secretary as the Secretary of the Committee. Further, the Board of Directors of the Company have also delegated to the aforesaid standing committee the powers for the management and administration of the business of the Company. The powers of the Board, in respect of the matters for which approval of the Board of Directors is statutorily required; or , the powers, which cannot be delegated; or, the matters, where, prior approval of the Government is necessary, have not been delegated. Remuneration Committee To ensure complete compliance of the Corporate Governance Norms, the Board of Directors of the Company has re-constituted the Remuneration Committee. The Committee comprised of Shri Sanjiv Gupta Non official Part Time [Independent] Director as Chairman, Shri S.R.Rao Government Director, Shri A.K.Garg Director(HR) and Shri Ashish Guha Non official Part Time [Independent] Director as Members and the Company Secretary as Secretary. 43 The Board, in its 143rd meeting held on 28.8.2012, re-constituted the Remuneration Committee with the following composition:- Shri Ajai Vikram Singh Director as Chairman; Shri Shahbaz Ali Govt. Director, Shri Ashish Guha Director[upto 20.5.2013], Director(HR), and Director(Finance) as Members and the Company Secretary as the Secretary of the Committee. Corporate Social Responsibility Committee (CSR Committee) Pursuant to the provisions contained in the Section 135 of the Companies Act 2013 and Rules thereunder the Board, in its 154th meeting held on 7.3.2014 constituted the Corporate Social Responsibility Committee(CSR Committee) of the Board comprising Shri Ajai Vikram Singh Independent Director, Shri A.N.Rai CMD/Director(Enterprise) & (HR) and Shri N.K.Gupta Director(CFA) as Members and the Secretary of the Company acts as the Secretary of the Committee. Committee on Appellate & Review matters under BSNL CDA Rules 2006 To consider and decide all the appeal / review cases for and on behalf of the Board of Directors, wherever the Board is indicated as Appellate and Reviewing Authority in the CDA Rules 2006 of the Company, the Board of Directors, in their 135th meeting held on 26.8.2011, constituted a Standing Committee of the Board known as Committee on Appellate & Review matters under BSNL CDA Rules 2006, comprising of Director(HR) and One Government Director and the Company Secretary as Secretary of the Committee. The minutes of each of the meetings of the Committee shall be submitted to the Board in the immediately following meeting of the Board. At present, the committee comprise Shri Shahbaz Ali Government Director(Upto 26.8.2014) and Director(HR) [at present additional charge of Director(HR) vest with CMD / Director(Enterprise)]. Finance Committee of the Board Board of Directors in their 132nd Meeting held on 6.12.2010, have constituted a ad-hoc Committee of Directors named as Finance Committee of the Board. The Terms of Reference of the Committee for the present shall be to consider various ways and means to finance the company’s working capital and CAPEX requirements. The Committee shall also examine and recommend to the Board various methodologies to finance all CAPEX requirements of the Company. This being an ad-hoc committee, had met once under the chairmanship of Shri Ashish Guha. Audit Committee of the Board The terms of reference the Audit Committee are in accordance with the provisions of the Section 292A of the Companies Act 1956 and the Corporate Governance norms issued by the Department of Public Enterprises for the unlisted CPSEs. The Board of Directors have constituted the Audit Committee of the Board, comprising of 4 Directors, of which Three are Official/Non-official PartTime Directors [other than Functional Directors] and the other Member is a Functional Director: Shri R.K.Agarwal Director(CM) Member upto 30.4.2013. – On attaining the age of superannuation, he retired from service and as such ceased to be Member. Shri Ashish Guha Non-Official Part-Time Director, Chairman [Inducted as Member Wef 6.6.2011] The Audit Committee, in its 40th meeting held on 29.9.2011 elected Shri Ashish Guha as Chairman of the Committee. Thereafter, the Committee, in its 46th meeting held on 7.12.2012 elected Prof. N.Balakrishnan as Chairman of the Committee. On completion of the three years tenure of appointment, Shri Guha ceased to be Director wef 21.5.2013. 44 Annual Report 2013-14 Shri Shahbaz Ali Government Director Member[ Wef 12.3.12 to 26.8.2014] Prof N. Balakrishnan Non-official Part-Time Director, Chairman [Wef 28.8.2012] The Board of Directors, in their 143rd meeting held on 28.8.2012, reconstituted the Audit Committee of the Board by inducting Prof.N.Balakrishnan Director also as one of the Members of the Committee. The Committee, in its 46th meeting held on 7.12.2012 elected Prof. N.Balakrishnan as Chairman of the Committee. Shri Anupam Shrivastava Director (CM) Member [ Wef 14.6.2013] The Board of Directors, in their 148th meeting held on 14.6.2013 inducted Shri Shrivastava Director(CM) as Member in place of Shri R.K.Agarwal former Director(CM). Shri Ajai Vikram Singh Non-official Part-Time Director Member [ Wef 14.6.2013] The Board of Directors, in their 148th meeting held on 14.6.2013 inducted Shri Ajai Vikram Singh as Member in place of Shri Ashish Guha former Director. Director (Finance) is a regular invitee to the Meetings of the Committee. Company Secretary acts as the Secretary of the Committee. The Chairman of the Audit Committee was present in the last Annual General Meeting of the Company. NUMBER OF MEETINGS HELD DURING 2013-14 AND ATTENDANCE NO. OF MEETINGS HELD: 06 Name and Designation No. of meetings Remarks attended Shri Ashish Guha Director, Elected Chairman in the 40th meeting held Chairman on 29.9.2011. Tenure of appointment ended on 20.5.2013. Shri Shahbaz Ali, Govt. Director 6 Member [Upto 26.8.14] Shri R.K. Agarwal Director(CM) 1 On attaining the age of superannuation, Shri Member. Agarwal retired from service on 30.4.2013. Prof. N. Balakrishnan Director 5 Board, in its 143rd meeting held on 28.8.12 Chairman inducted him as Member. The Committee in its 46th meeting held on 7.12.12 elected him as Chairman. Shri Ajai Vikram Singh 4 Board, in its 148th meeting held on 14.6.2013 Director inducted him as Member. The Committee, elected him as Chairman for the 50th meeting held on 30.9.2013. Shri Anupam Shrivastva Board, in its 148th meeting held on 14.6.2013 Director (CM) inducted him as Member. DISCLOSURES DIRECTORS REMUNERATION FUNCTIONAL DIRECTORS BSNL being a Government Company, and in terms of Article No.111 of the Articles of Association of the Company, the remuneration payable to the Directors is determined by the President of India. 45 The salary and other perks paid to the Functional Directors during the year under review is as follows:Name Shri R.K. Upadhyay Shri A.N. Rai Shri R.K.Agarwal [Upto 30.4.2013] Shri Anupam Shrivastava [wef 1.5.2013] Shri N.K.Gupta [Wef 1.6.2013] Shri K.C.G.K. Pillai [Upto 30.11.2013] TOTAL Desgn. Salary incl. DA CMD Dir(Ent.) Dir(CM) 2222648 2047675 341919 Other Benefits & Perks 267840 87000 18102 Contribution in CPF & Other Funds 251720 230950 18056 Total 2742208 2365625 378077 Dir(CM) 1860753 101000 200989 2162742 Dir(CFA) 1969558 203729 221676 2394963 Dir(Fin.) 2108759 92488 141636 2342883 10551312 770159 1065027 12386498 GOVERNMENT NOMINEE DIRECTORS The Government Nominee Directors are not paid any remuneration. NON-OFFICIAL PART-TIME DIRECTORS Non-official Part-Time Directors are paid a sitting fee at the rate of Rs.10,000/-[Rupees Ten Thousand only] for attending each meeting of the Board and Committee thereof in addition to TA/DA to outstation Directors. There were no other pecuniary relationships or transactions of the Non-official Part-Time Directors vis-à-vis the Company. SHAREHOLDINGS BY THE DIRECTORS AND STOCK OPTIONS Being a hundred percent Government Owned Company, the shares are held by the President of India through Ministry of Communications and IT, Department of Telecommunications. The Directors are not required to hold any qualification shares. The company has not issued any stock options to its Directors/Employees. MATERIAL CONTRACTS/RELATED PARTY TRANSACTIONS The company has not entered into any material financial or commercial transactions with the Directors or the Management or their relatives or the companies and firms etc., in which they are either directly or through their relatives interested as Directors and/or Partners except with the certain PSUs, where the Directors are Directors without the required shareholdings. The Company has obtained disclosures from all the Directors in this regard, which were noted by the Board. Transactions with related parties are disclosed in Note No.36 to the Accounts in the Annual Report. 46 Annual Report 2013-14 LIST OF PRESIDENTIAL DIRECTIVES ISSUED IN THE PAST THREE YEARS S. No Subject Status of Implementation 1 Year of Issue 2011-12 10-24/2011-SU.1, dated the 22nd December 2011 – Directing BSNL to become initial subscriber as well as acquire shares in the proposed SPV/ Company being promoted by the Government for creating National Optical Fibre Network. 2 3 2012-13 2013-14 I)No.61-01/2012-SU,dated 10.6.2013. In partial modification of OM No.6101/2009 dated 27.2.2009, the benefit of merger of 50% DA effectively amounting to 78.2% as on 1.1.2007 for the purpose of fitment in respect of the Board level and below Board level executives and Non-unionised supervisors and nonexecutives of BSNL was allowed from the date of issue of the order. No arrears will be paid and the revised fitment on the basis of DPE OM dated 2.4.2009 will be paid with prospective effect only. Implemented. BSNL has become a Member of the Bharat Broadband Networks Limited; and, as directed by the Government, invested a sum of Rs.10/- [Rupees Ten only] in this financial year [Vide Cheque No.502828, dated 19.4.2012], towards One Equity Share of Rs.10/- [Rupees Ten only] being fully paid up for cash at par. Implemented. Vide Order No.116/2010-PAT(BSNL) dated 10.6.2013, orders issued for allowing benefit of merger of 50% DA effectively amounting to 78.2% as on 1.1.2007, with prospective date i.e. date of issue of Presidential Directive. ANNUAL GENERAL MEETINGS Venue, Date and Time, where the previous three Annual General Meetings of the Company were held, including the details of the 14th Annual General Meeting are as follows:Meeting and Date Time 11th AGM, 29.9.2011 12.30 P.M. 12th AGM, 28.9.2012 12.45 P.M., 13th AGM, 30.09.2013 05.00 P.M. Venue Details of Special Resolutions passed in the AGMs Regd & Corp. Office, Board Room, 3rd Floor Bharat Sanchar Bhawan, H.C. Mathur Lane, Janpath, New Delhi-110 001. Regd & Corp. Office, Board Room, 3rd Floor Bharat Sanchar Bhawan, H.C. Mathur Lane, Janpath, New Delhi-110 001. Regd & Corp. office, Board Room, 3rd floor, Bharat Sanchar Bhawan, H.C. Mathur Lane, Janpath, New Delhi-110 001. 47 Meeting and Date 14th AGM, 29.09.2014 Time 05.00 P.M., Venue Details of Special Resolutions passed in the AGMs Regd & Corp. office, Board Room, 3rd floor, Bharat Sanchar Bhawan, H.C. Mathur Lane, Janpath, New Delhi-110 001. MEANS OF COMMUNICATIONS Annual financial statements, New releases, etc., are put in the company’s website as well as in the intranet portal of the company. Website :- The company’s website www.bsnl.co.in is a user friendly site, containing all the latest developments. Annual Report Annual Report of the Company containing inter-alia, Audited Accounts, Directors Report, Auditors Report and replies of management thereto, Comments and Review of the C & AG of India are circulated amongst all the Members and other entitled thereto. As enunciated in the Companies Act and also laid before the Houses of the Parliament. TRAINING OF DIRECTORS The Company is managed by the Sectoral Experts/Specialists having domain knowledge and expertise of the core sector, which is “Telecom Services Management”. Being a Telecom Service Provider, BSNL is also Member of various National and International level Telecom / Technology related forums. In order to update the knowledge and skill of BSNL officers and to have first hand information on latest developments taking place in telecommunications, 40 officers including Board level officers were deputed abroad for various events. Non-official Part-Time Directors, being men of public eminence and proven expertise, bring their own value addition to the management of the company. Still, they are also nominated for various national level seminars, workshops, training programmes as per their convenience. A glimpse of the Targets set forth vis-à-vis the achievements under the Memorandum of Understanding Item Target Risk Management Training courses for Senior Management Personnel Executive Development Training Programme (10% of Executives) Skill Development training for non-executives (10% of non-executives) Quality training for employees 48 Achievement % age of achievement 176 50 88 4993 16069 321 20071 26311 132 250 464 184 Annual Report 2013-14 RISK MANAGEMENT BSNL, by virtue of being the successor of erstwhile Central Government Departments of the Telecom Services (DTO) and Telecom Operations (DTO) already had a codified set up with inbuilt mechanism to foresee the potential risks and methods to arrest, control, ignore and/or respond to the risks. Laying down Enterprise Risk Management Policy However, as mandated by the Department of Public Enterprises through Guidelines on Corporate Governance Norms for the Un-Listed CPSEs - further revised and made mandatory for the CPSEs vide No.18(8)/2005-GM, dated the 14th May 2010 – Company has laid down a Enterprise Risk Management Policy. For managing the affairs of the Company, the Board of Directors of the Company has delegated its powers to the Management Committee of the Board (MCB), the CMD and the Functional Directors and Below Board Functionaries, viz., the Executive Directors/CGMs/PGMs/GMs/TDMs/DGMs etc., as the case be. Considering the size and geographical spread of the organization vis-à-vis the delegation of powers made to the business heads and unit heads – who carry out the task of undertaking the risk management as a part of the normal business practice by integrating and aligning the same with corporate and operational objectives - the Business Heads in the Corporate Office; CGMs/PGMs/GMs and Other Unit Heads of the field units were designated as the Risk Management Administrators [RMAs]. With a view to continuously train and develop the employees in the risk management techniques segment, Risk Management Training Courses specially designed for the Senior Management Personnel who function as the Risk Management Administrators are being organized at the Training Centres of the Company. During the financial year 2013-14, 80 officers were trained on Risk Management against the target of 50 which is 176% of the target figures. Enterprise Risk Management Committee Consequent upon the mandate of the DPE’s MoU Task Force for inclusion of Compliance of CG Norms, inter-alia, the “Establishing Risk Monitoring Centres”, as one of the Dynamic Parameters, for “Overseeing the mechanism of Enterprise Risk Management Mechanism”, inter-alia, the periodical review of risk assessment and minimization procedures, submission of recommendations / reports to the Executive Management and the Audit Committee of the Board, a ERM Committee comprising of all the Executive Directors has been constituted. WHISTLE BLOWER POLICY In view of BSNL being a wholly owned Govt. Company already having full fledged Vigilance Mechanism, headed by an independent CVO in compliance of DPE /CVC Guidelines on the subject, no separate Whistle Blower Mechanism was in place. Further, BSNL has also entered into an agreement with the Transparency International to ensure transparency in tendering process. Further, apart from the Audit by the C&AG of India, Statutory and Branch Audits, Amenability to the Writ Jurisdiction of the Court, GoI’s Rules and Regulations, BSNL has its own Conduct, Disciplinary and Appeal Rules covering all the classes of employees including the Functional Directors. The Members of the Board and Sr.Management Personnel are also governed by the 49 Code of Conduct laid down in accordance with the CG Norms. Accordingly, no separate Whistle Blower Mechanism was in place. However, consequent upon the mandate of the DPE’s MoU Task Force for inclusion of Compliance of CG Norms, inter-alia, the establisihing a whistle blower mechanism also as one of the Dynamic Parameters, the Company has put in place in place a Board approved Whistle Blower Policy. Implementation of National Litigation Policy-2010 In addition to already existing Risk Management Policy which mandates the Risk Management Administrators for ensuring efficient litigation management and compliance of all applicable provisions of the laws, as directed by the Administrative Ministry, detailed instructions have been issued to all concerned to ensure and comply with the provisions of the NLP-2010. Accordingly, the Unit Heads of the Corporate Office and GM/DGM in-charge of Administration in the field units are the Nodal Officers for respective unit for overall policy implementation, who will be assisted by the “Officer-in-charge of litigation”, who shall be responsible for litigation administration and management of respective unit. COMPLIANCE CERTIFICATE OF THE AUDITORS AND SECRETARIAL COMPLIANCE REPORT In general, the company has complied with the Corporate Governance Norms as laid down by the Department of Public Enterprises. A certificate to the effect has been obtained from M/s Hemant Singh & Associates, Company Secretaries which forms part of the Report. FEE TO STATUTORY AUDITORS Remuneration paid to the Statutory Auditors during the year 2013-14 was Rs. 0.17 crore (exclusive of service tax and cess wherever applicable). It includes Statutory Audit Fee, Certification Charges, Reimbursement of Expenses and Other services. Shri A.N. Rai, CMD addressing the delegates in the Heads of Circle conference 22nd August, 2014 50 Annual Report 2013-14 Hemant Singh & Associates Company Secretaries 306, Surya Complex 21, Veer Savarkar Block, Shakarpur Delhi-110092 011-43011821 kraghavancs@gmail.com hemantsinghcs@gmail.com THE CERTIFICATE ON COMPLIANCE OF CORPORATE GOVERNANCE NORMS To The Members, M/s Bharat Sanchar Nigam Limited, New Delhi. We have examined the relevant books, records and statements in connection with compliance of the conditions of Corporate Governance by M/s Bharat Sanchar Nigam Limited for the financial year ended 31.3.2014, as enunciated in the “Guidelines on Corporate Governance Norms for the Central Public Sector Enterprises 2007”, issued by Govt. of India, Ministry of Heavy Industries and Public Enterprises, Department of Public Enterprises, vide Office Memorandum No. 18(8)/2005GM, dated the 22nd June 2007 and revised further vide No.18(8)/2005-GM, dated 14.5.2010. The compliance of the conditions of the Corporate Governance norms is the responsibility of the Management, our examination was limited to procedures and implementation thereof, adopted by the Company for ensuring the compliance of the conditions of corporate governance as laid down in the guidelines. Our Report / Certification is neither an audit nor an expression of the opinion on the financial statements of the Company. In our opinion and to the best of our information and according to the explanations given to us, we certify that the Company has complied with the conditions of Corporate Governance Norms as stipulated in the “Guidelines on Corporate Norms for the CPSEs”, issued by the Department of Public Enterprises. We further state that such compliance is neither an assurance as to the future viability of the Company nor the efficiency of the effectiveness with which the management has conducted the affairs of the Company. For Hemant Singh & Associates, Company Secretaries, Place : New Delhi Dated : 19.09.2014 Sd/[K. Raghavan] Practising Company Secretary FCP No. 3230 CP No. 13033 51 BHARAT SANCHAR NIGAM LIMITED Balance Sheet (All amounts in Rs. lacs, unless otherwise stated) Notes As at 31 March 2014 As at 31 March 2013 EQUITY AND LIABILITIES Shareholder’s funds Share capital Reserves and surplus Deferred government grant 3 4 5 Non-current liabilities Long term borrowings Other long term liabilities Long term provisions 1,250,000 4,470,295 33,037 5,753,332 1,250,000 5,076,240 37,633 6,363,873 6 7 8 Current liabilities Short term borrowings Trade payables Other current liabilities Short term provisions 72,000 330,074 783,606 1,185,680 170,318 353,884 687,008 1,211,210 9 10 11 12 373,853 870,657 682,363 67,459 1,994,332 8,933,344 256,114 950,092 721,054 53,184 1,980,444 9,555,527 4,144,428 917,677 386,917 923 5,449,945 718,074 23,773 532,684 6,724,476 4,555,753 1,528,885 369,600 1,462 6,455,700 657,511 13,330 683,370 7,809,911 354,728 276,258 93,195 76,344 1,321,806 2,122,331 86,537 8,933,344 377,209 295,339 116,125 93,975 760,510 1,643,158 102,458 9,555,527 TOTAL ASSETS Non-current assets Fixed assets - Tangible assets - Intangible assets - Capital work-in-progress - Intangible assets under development 13 Non-current investments Deferred tax assets (net) Long-term loans and advances 14 15 16 Current assets Inventories Trade receivables Cash and bank balances Short-term loans and advances Other current assets 17 18 19 20 21 Intra/Inter circle remittances TOTAL Notes 1 to 49 form an integral part of the financial statements. 33 This is the Balance Sheet referred to in our report of even date. for Walker Chandiok & Co LLP (formerly Walker, Chandiok & Co) Chartered Accountants Sd/per Atul Seksaria Partner For and on behalf of Bharat Sanchar Nigam Limited Sd/A. N. Rai Chairman and Managing Director Sd/Anupam Shrivastava Director (Finance) Sd/Sujata Ray ED Finance Sd/Rajeev Singh General Manager (Corporate Accounts) Sd/H.C.Pant Company Secretary and Sr. General Manager (Legal) Place : New Delhi Date : 29 August 2014 52 Annual Report 2013-14 BHARAT SANCHAR NIGAM LIMITED Statement of Profit and Loss (All amounts in Rs. lacs, unless otherwise stated) Notes For the year ended 31 March 2014 For the year ended 31 March 2013 INCOME Revenue from operations 22 2,615,326 2,565,481 Other income 23 184,309 147,308 2,799,635 2,712,789 Total EXPENSES Employee benefit expenses 24 1,543,584 1,375,782 Finance costs 25 21,964 35,147 Depreciation and amortisation expense 13 602,317 833,643 - Administrative, operating and other expenses 26 1,100,765 1,040,235 - License and spectrum fee 29 224,330 205,236 Total 3,492,960 3,490,043 Profit/(Loss) before prior period items and tax (693,325) (777,254) (19,094) (18,282) (712,419) (795,536) 10,443 7,092 (701,976) (788,444) (14.04) (15.77) Other expenses Prior-period items (net) 27 Profit/(Loss) before tax Tax expense : - Deferred tax 15 Profit/(Loss) for the year Basic/Diluted earnings per share (in Rs.) 34 Notes 1 to 49 form an integral part of the financial statements. This is the Statement of Profit and Loss referred to in our report of even date. for Walker Chandiok & Co LLP (formerly Walker, Chandiok & Co) Chartered Accountants Sd/per Atul Seksaria Partner For and on behalf of Bharat Sanchar Nigam Limited Sd/A. N. Rai Chairman and Managing Director Sd/Anupam Shrivastava Director (Finance) Sd/Sujata Ray ED Finance Sd/Rajeev Singh General Manager (Corporate Accounts) Sd/H.C.Pant Company Secretary and Sr. General Manager (Legal) Place : New Delhi Date : 29 August 2014 53 BHARAT SANCHAR NIGAM LIMITED Cash Flow Statement (All amounts in Rs. lacs, unless otherwise stated) Particulars A. For the year ended 31 For the year ended 31 March 2014 March 2013 Cash flow from operating activities Net profit/(loss) before tax (712,419) (795,536) Adjustments for : Current year depreciation and amortisation 602,317 833,643 Prior period depreciation and amortisation 9,063 14,642 21,799 34,916 84 85 Interest income (6,888) (13,824) Profit on sale of fixed assets (net) (3,817) (4,859) (43,421) (46,939) 22,534 22,463 2,118 2,266 Bad-debt written off 25,684 24,701 Provision for doubtful debts and disputed bills 53,953 41,534 (91,985) (66,792) Finance costs Wealth tax Capitalisation of overheads Write off and losses other than bad debts Bad-debt provision other than services Excess provision written back Adjustment of grant in aid (4,596) Operating profit/loss before working capital changes 586,845 (22,867) (125,574) 818,969 23,433 Adjustment for : Decrease/(increase) in inventories 18,951 (18,190) (Increase)/decrease in trade receivables (86,517) 19,205 Decrease/(increase) in other receivables (current and non-current) 127,296 (55,523) (Decrease)/increase in other payables (current and non-current) (45,322) 46,834 Increase in provisions 110,874 65,988 Decrease in remittances 15,921 Cash generated from operating activities 21,157 15,629 Wealth tax paid (85) Direct tax refund received (net of tax paid) 149,601 Net cash generated from operating activities B. 141,203 102,904 (92) 149,516 (39,269) 165,145 Proceeds from sale of fixed assets 54 (39,361) 63,543 Cash flow from investing activities Purchase of fixed assets 79,471 (479,357) (269,642) 248,789 67,798 Annual Report 2013-14 Interest received 7,058 13,910 Earmarked deposits with bank (750) 21 Investments in retirement benefits C. (60,563) (284,823) (56,159) (244,072) Cash flow from financing activities Increase in short term borrowing (net) 117,739 Interest paid (21,741) 124,067 95,998 (15,901) 108,166 Net decrease in cash and cash equivalents (A+B+C) (23,680) (72,363) Cash and cash equivalents as at 01 April 2013 115,753 188,116 92,073 115,753 Cash and cash equivalents as at 31 March 2014 Cash and cash equivalents as at 31 March 2014 : Balance with bank 85,256 110,234 Cheques in hand 4,473 3,962 Cash in hand 2,344 92,073 1,557 115,753 Notes : a) In the absence of adequate data regarding assets appearing in the deletions/adjustments column of note no. 13 of fixed assets, all deletions (except amount transferred as decommissioned assets) have been assumed to be cash sales. b) In the absence of adequate details regarding unreconciled inter circle remittances with the subsidiary records, all the inter circle remittance have been treated as part of working capital changes. c) The above cash flow statement has been prepared under the ‘Indirect Method’ as set out in the Accounting Standard - 3 on ‘Cash Flow Statement’ notified by Companies (Accounting Standard) Rules, 2006. d) Figures in bracket show outflows. This is the Cash Flow Statement referred to in our report of even date. for Walker Chandiok & Co LLP (formerly Walker, Chandiok & Co) Chartered Accountants Sd/per Atul Seksaria Partner For and on behalf of Bharat Sanchar Nigam Limited Sd/A. N. Rai Chairman and Managing Director Sd/Anupam Shrivastava Director (Finance) Sd/Sujata Ray ED Finance Sd/Rajeev Singh General Manager (Corporate Accounts) Sd/H.C.Pant Company Secretary and Sr. General Manager (Legal) Place : New Delhi Date : 29 August 2014 55 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 1. CORPORATE INFORMATION Bharat Sanchar Nigam Limited (the “Company” or “BSNL”) is a Public Sector Company fully owned by the Government of India and was formed on 15 September 2000 in pursuance of Telecom Policy 1999, to take over the ongoing business of the Department of Telecom Services (DTS) and Department of Telecom Operations (DTO) from 01 October 2000. The Company has been incorporated under the Companies Act, 1956 with its registered corporate office in New Delhi. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 2.1 Basis of Preparation The financial statements have been prepared to comply with the Accounting Standards referred to in the Companies (Accounting Standards) Rules, 2006 issued by the Central Government in exercise of the power conferred under sub-section (1)(a) of section 642 and relevant provisions of the Companies Act, 1956 (the ‘Act’) read with the general circular 15/ 2013 dated 13 September 2013 of the Ministry of Corporate Affairs in respect of section 133 of the Companies Act, 2013. The financial statements have been prepared on a going concern basis under the historical cost convention on accrual basis. The accounting policies have been consistently applied by the Company. 2.2 USE OF ESTIMATES The preparation of financial statements in conformity with the principles generally accepted in India requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent liabilities on the date of financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Any revision to accounting estimates is recognised in the current and future periods. 2.3 REVENUE RECOGNITION Income from services is accounted for on accrual basis and in conformity with the notified Accounting Standard (AS) – 9 on ‘Revenue recognition’. Accordingly, a) b) c) d) Revenue for all services is recognised when earned and are realisable at the time of billing. Un-billed revenues from the billing date to the end of the year are recorded as accrued revenue during the period in which the services are provided. Provisions are made for debts outstanding for more than two years and for debts less than two years which are considered disputed (based on management decision), to the extent considered necessary by the management. Installation charges recovered from subscribers at the time of new telephone connections are recognised as income in the first year of the billing. In terms of the arrangement between Department of Telecommunications (“DoT”) and the Company, the charges for telecommunication services and other infrastructural services provided by BSNL to DoT are neither billed nor provided for. Sale proceeds of scrap arising from maintenance and project works are taken into miscellaneous income in the year of sale. 56 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) e) f) g) h) i) Income from Subscriber Identity Modules (SIMs) recharge coupons of mobile, prepaid calling cards, and prepaid internet connection cards are treated as income of the year in which the payment is received since the extent of use of these cards within the financial year cannot be ascertained. Wherever there is uncertainty in realisation of income, such as liquidated damages, claims on Government departments and local authorities etc., these are recognised on realisation basis. The claims receivable on account of provision of infrastructure, operation and maintenance of Village Public Telephones (VPTs) and Rural Household Connections (RDELs) etc. and operational sustainability of rural wire line network from Universal Service Obligation (USO) fund are accounted for as other operating income. The interest on surplus fund which are placed generally in fixed deposits with banks is recognised on accrual basis. Other income by way of interest on loans to employees, security deposit with Government departments and local authorities, being not material, are accounted for on collection basis. 2.4 FIXED ASSETS 2.4.1TANGIBLE ASSETS a) Fixed assets are carried at cost less depreciation. Cost includes directly related establishment and other expenses including employee remuneration and benefits, directly identifiable to the construction or creation of the assets. b) Expenditure on replacement of assets, equipments, instruments and rehabilitation works is capitalised if, in the opinion of the management, it results in enhancement of revenue generating capacity. c) Assets are capitalised to the extent completion certificates have been obtained, wherever applicable. d) The cost of stores and materials at the time of issue to a project is debited to capital work in progress (CWIP). e) Apparatus and plants principally consisting of telephone exchanges, transmission equipments and air conditioning plants etc. are capitalised as and when an exchange is commissioned and put to use. f) Cables are capitalised as and when ready for connection to the main system. 2.4.2INTANGIBLE ASSETS a) Intangible assets are stated at cost of acquiring the same less accumulated amortisation. Intangible assets are recognised if it is probable that the future economic benefits attributable to the assets will flow to the enterprise and cost of the asset can be measured reliably in accordance with the notified Accounting Standard–26 on ‘Intangible Assets’. 2.5 DEPRECIATION / AMORTISATION 2.5.1TANGIBLE ASSETS a) Depreciation is provided based on the written down value method at the rates prescribed in schedule XIV to the Companies Act, 1956 except for subscriber installation. The subscriber installation is depreciated over the useful life of 5 years on written down value method. 57 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) b) Assets costing up to Rs. 5,000 are depreciated fully in the year of purchase. Similarly, partition works and paintings costing up to Rs. 2,00,000 are depreciated fully in the year of construction/ acquisition. c) The depreciation on machinery and tools used both for project and maintenance work is charged to Statement of Profit and Loss instead of capitalization. d) All telephone exchange buildings, administrative offices and captive consumption assembling premises/workshops are considered as building (other than factory building). Accordingly depreciation is charged uniformly. 2.5.2INTANGIBLE ASSETS a) Intangible assets such as entry license fee, one time Spectrum fee for telecom service operations are amortised over the license period (i.e. 20 years) and standalone computer software applications are amortised over the license period (subject to maximum of 10 years) on straight line method. 2.6 IMPAIRMENT OF ASSETS Assets, which are impaired by disuse, damage or obsolescence, are segregated from the concerned assets category and shown as ‘Decommissioned Assets’ and provision is made for the loss, if any, due to the difference between their net carrying cost and the net realisable value. 2.7 INVESTMENTS Long-term investments are carried at cost, after providing for any diminution in value, if such diminution is other than temporary. 2.8 INVENTORIES Inventories are valued at cost or net realisable value, where ever available, as the case may be – the cost is ascertained generally on weighted average method, obsolete/non moving inventories are valued at net realisable value. 2.9 FOREIGN CURRENCY TRANSACTIONS a) b) Transactions in foreign currency are recorded in the reporting currency, by applying to the foreign currency amount the exchange rate prevailing on the date of the transaction i.e. on the date of payment or the billing as the case may be. All monetary items are stated at the exchange rate prevailing as at reporting date and the difference taken to Statement of profit and loss as exchange fluctuation loss or gain. 2.10EMPLOYEES BENEFITS a) SHORT TERM EMPLOYEE BENEFITS: Short term employee benefits are recognised in the period during which the services have been rendered. b) LONG TERM EMPLOYEE BENEFITS: c) DEFINED CONTRIBUTION PLAN: i) Pension Contribution (including gratuity) The employees of DoT who have opted for absorption / absorbed in the Company and the employees on deemed deputation from Government are eligible for 58 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) pension, which is a defined contribution plan. The Company makes monthly contribution (including liability on account of gratuity) at the applicable rates as per Government Pension Rules, 1972 and Fundamental Rules and Supplementary Rules (FR & SR), to the Government who administers the same. ii) Employees’ Provident Fund All directly recruited employees of the Company are entitled to receive benefits under the provident fund, a defined contribution plan. Both employee and employer make monthly contribution to the plan at a predetermined rate of employee’s basic salary and dearness allowance. These contributions to provident fund are administered by the provident fund commissioner. Employer’s Contribution to provident fund is expensed in the Statement of Profit and Loss. iii) Contribution for Leave Salary For employees on deemed deputation from Government, leave salary contribution is paid by the company to DoT for the deputation period in accordance with FR115 (b) of FR & SR Part I. Consequently, the leave salary payable for those on deputation during the period of leave rests with the Government. Further, any leave encashment after quitting service is the responsibility of the Government. DEFINED BENEFIT PLAN: i) Leave Encashment The liability on account of un-availed leave in respect of absorbed employees and directly recruited employees at the year end is provided for based on actuarial valuation. ii) Gratuity The Company provides for gratuity, a defined benefit plan (the Gratuity Plan) covering all directly recruited eligible employees. In accordance with the payment of Gratuity Act, 1972, the Gratuity plan provides a lump sum payment to vested employees on retirement, death, incapacitation or termination of employment. Liabilities with regard to the Gratuity Plan are determined by actuarial valuation on Balance Sheet date and are expensed in the Statement of Profit and Loss. iii) Other benefits including post employment medical care Medical reimbursements and other personal claim bills of existing / retired employees are accounted for on actual basis in respect of bills received till the cut off period in the accounts at the concerned primary units as per the prescribed limits. 2.11MANUFACTURING EXPENSES Expenses incurred at factory units are allocated to the cost of the manufactured products and manufactured items are transferred to other units on standard rates determined by the Company. 2.12PRIOR PERIOD ITEMS Items of income/expenditure exceeding Rs. 5 lacs are only considered for being treated as ‘prior period items’. 59 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 2.13TAXES ON INCOME Taxes on income for the current period are determined on the basis of taxable income and tax credits computed in accordance with the provisions of the Income Tax Act, 1961. In accordance with the notified AS-22, Deferred Tax Liability is recognised on the timing differences between accounting income and the taxable income for the period taking into consideration the contents of Accounting Standard Interpretations (ASI) - 3 and quantified using the tax rates in force or substantively enacted as on the reporting date. Deferred Tax Assets are recognised and carried forward to the extent there is a virtual certainty that such deferred tax assets can be realised. 2.14PROVISIONS Provisions are recognised when the Company has a present obligation as a result of past events; it is more likely than not that an outflow of resources will be required to settle the obligation, and the amount has been reliably estimated. 2.15CONTINGENT LIABILITIES Liabilities, though contingent, are provided for if there are reasonable chances of maturing such liabilities as per management. Other contingent liabilities, barring frivolous claims, not acknowledged as debts, are disclosed by way of notes. 2.16EARNINGS PER SHARE Earnings Per Share (“EPS”) comprises the net profit after tax (excluding extraordinary income net of tax). The number of shares used in computing Basic and Diluted EPS is the weighted average number of shares outstanding during the year. 2.17SEGMENT REPORTING The primary segment consists of ‘Basic’, ‘Cellular’ and ‘Broad Band’ services provided. The manufacturing activities have not been treated as a separate segment since such activities are essentially carried on as support service to other segments mainly for captive consumption. The following specific accounting policies have been followed for segment reporting: a) Segment revenue includes service income and other income directly identifiable with/ allocable to the segment. b) Income/expense, which relates to the Company, as a whole and not allocable to individual business segment is included in “Un-allocable income/expense respectively”. c) Expenses that are directly identifiable with/allocable to segments are considered for determining segment results. d) Segment assets and liabilities include those directly identifiable with the respective segments. Un-allocable corporate assets and liabilities represent the assets and liabilities that relate to the Company as a whole and not allocable to any segment. 2.18EXTRAORDINARY ITEMS Extra-ordinary items of income and expenditure, as covered by AS - 5, are disclosed separately. 60 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 3. SHARE CAPITAL As at 31 March 2014 As at 31 March 2013 10,00,00,00,000 (previous year: 10,00,00,00,000) equity shares of Rs. 10/- each 1,000,000 1,000,000 7,50,00,00,000 (previous year: 7,50,00,00,000) 9% non-cumulative preference shares of Rs.10/- each 750,000 750,000 1,750,000 1,750,000 5,00,00,00,000 (previous year : 5,00,00,00,000) equity shares of Rs. 10/- each 500,000 500,000 7,50,00,00,000 (previous year: 7,50,00,00,000) 9% non-cumulative preference shares of Rs.10/- each 750,000 750,000 1,250,000 1,250,000 As at 31 March 2014 As at 31 March 2013 Authorised Issued, subscribed and fully paid up a) Reconciliation of number of shares Number of shares Amount Number of shares Amount 5,000,000,000 500,000 5,000,000,000 500,000 7,500,000,000 750,000 7,500,000,000 750,000 Equity shares Balance at the beginning/end of the year Preference shares Balance at the beginning/end of the year b) Details of shares held by shareholders having more than 5% shares in the Company As at 31 March 2014 As at 31 March 2013 4,999,998,400 4,999,998,400 99.99 99.99 7,500,000,000 7,500,000,000 100 100 Equity shares The Central Government of India (No.) Holding (%) Preference shares The Central Government of India (No.) Holding (%) Notes : a) Out of the shares issued by the Company, 49,99,998,400 (previous year 49,99,998,400) equity shares of Rs. 10/each and 7,500,000,000 (previous year 7,50,00,00,000) preference share of Rs. 10/- each were allotted as fully paid up for consideration other than cash in the financial year 2000-01 and 2001-02 respectively. The President of India through its nominees is holding 1,600 shares of Rs. 10/- each as subscribers to the Memorandum and Articles of association. b) The Company for the period of five years immediately preceding the date of Balance Sheet has not : i) Allotted fully paid up shares by way of bonus shares. c) ii) Brought back any class of shares. Vote of members : Every member present on person and being a holder of equity share shall have one vote and every person either as a general proxy on behalf of a holder of equity share, shall have one vote or upon a poll, 61 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) every member shall have one vote for every share held by him. On poll, the voting rights of holder of equity share shall be as specified in Section 87 of the Companies Act, 1956. The holder of preference share have a right to vote on resolution placed before the Company which directly affects the rights attached to their preference shares and subject to aforesaid, the holders of preference shares shall in respect of such capital be entitled to vote on every resolution placed before the Company at a meeting if the dividend due on such capital or any part of such dividend remains unpaid in respect of an aggregate period of not less than two years preceding the date of commencement of the meeting and where the holders of any preference shares have a right to vote as aforesaid on any resolution every such member personally present shall have one vote and on a poll his voting right in respect of such preference share bears to the total paid up equity capital of the Company. d) Division of profit : The profit of the Company, subject to any special rights relating thereto created or authorised to be created by the articles subject to the provisions of the articles and also subject to the provisions of section 205(2A) of the Companies Act, 1956 and, regarding transfer of the amount to reserve of the Company, shall be divisible among the members with the approval of the President of India, in the proportion of the amount of capital paid or credited as paid-up on the shares held by them respectively. 4. RESERVES AND SURPLUS As at 31 March 2014 As at 31 March 2013 Capital reserves [refer note 28] Balance at the beginning of the year 4,023,839 4,026,257 Add: Waiver of loan from the Government of India [note a] 98,318 - Add/(Less): Assets identified and accounted for (2,340) (2,388) 53 (30) Add/(Less): Liabilities identified and accounted for 4,119,870 4,023,839 General reserves 430,084 430,084 Contingency reserves [note b] 200,000 200,000 422,317 1,210,761 Add: Profit/(Loss) for the year (701,976) (788,444) Balance at the end of the year (279,659) 422,317 4,470,295 5,076,240 Balance at the end of the year Surplus/ (Deficit) in Statement of Profit and Loss Balance at the beginning of the year Notes : a) During the current year, the loan from the Government of India amounting to Rs. 98,318 lacs has been waived vide letter no.1-43/2008-B, dated 11 April 2014 and the same has been taken to the capital reserve created at the time of formation of the Company. b) The contingency reserve was created in the financial year 2003-04 by appropriation of profits to meet various contingencies that may arise in future, based on the decision made by the board of directors. 5. DEFERRED GOVERNMENT GRANT As at 31 March 2014 Grant in aid 62 As at 31 March 2013 33,037 37,633 33,037 37,633 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Note : a) Since 2005-06, an amount of Rs. 61,332 lacs (Rs. 17,000 lacs for wireline and Rs 44,332 lacs for wireless services) has been received from Department of Information Technology (DIT) for providing wireline and wireless connectivity to 41,500 common service centers. Since this grant cannot be linked to creation of any particular asset; as telecom network is a seemless entity, the same is being disclosed under ‘Grant in aid’ as a Deferred Grant in accordance with the notified Accounting Standard-12 on ‘Accounting for Government Grants’ and is being written back in the Statement of Profit and Loss by applying the depreciation rate on Base Transceiver Station (i.e. 13.91%). 6. LONG-TERM BORROWINGS As at 31 March As at 31 March 2014 2013 Unsecured loans - Loan from the Government of India [note a] - Government of India (non refundable and non interest bearing ) [note b] - 98,318 72,000 72,000 72,000 170,318 Notes : a) Loan from the Government of India The notional loan of Rs. 7,50,000 lacs, which is a part of the capital structure of the Company, had a moratorium on repayment of the principal and interest thereon up to 31 March 2005. The Company has been representing since long to the Government of India for reduction in the rate of interest and withdrawal of terms and conditions towards penal interest and prepayment charges. However, since the Ministry of Finance, Government of India has not agreed to extend any relief in the form of reduction of interest rate on the loan, as informed by the DoT through letter No. I-432008-B, dated 21 June 2011, the difference of Rs. 18,868 lacs between the books of the Company and DoT in respect of outstanding principal amount of the loan has been accounted in the books of the Company in the financial year 2010-11. However, during the current year, this outstanding loan from the Government of India and the interest thereon has been waived-off by the Government (Department of Telecommunication) vide its letter no. 1-43/2008-B, dated 11 April 2014, consequently the principal amount of loan has been credited to capital reserves and the outstanding interest provision has been written back. b) Non-refundable and non-interest bearing loan from Government of India The Government of India has sanctioned a non-refundable and non-interest bearing advance of Rs 72,000 lacs as budgetary support for the ongoing Village Panchayat Telephones (VPT) program of the Company vide letter no.25-1/2001-SAT/pp(pt), dated 13 January 2003. The amount has already been expensed off for the purpose for which it was sanctioned. The Company has sought approval from DoT for writing back this loan, being nonrefundable in nature. 7. OTHER LONG-TERM LIABILITIES As at 31 March As at 31 March 2014 2013 Deposits from customers and others Security deposits After connection deposits 63 38,289 38,430 291,785 315,454 330,074 353,884 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 8. LONG-TERM PROVISIONS As at 31 March As at 31 March 2014 2013 Provision for employee benefits Post retirement benefit of serving employees [refer note 30.2] 9. 783,606 687,008 783,606 687,008 SHORT TERM BORROWINGS As at 31 March As at 31 March 2014 2013 Loan from banks (unsecured) [note a] 373,853 256,114 373,853 256,114 Note : a) Short term unsecured loans, repayable on demand, comprise of the following : i) Rs. 50,000 lacs (previous year NIL) from Canara Bank carries an interest rate of 10.20% p.a. (floating) with monthly rests. ii) Rs. 1,50,000 lacs (previous year NIL) from Bank of India carries an interest rate of 10.20% p.a. (floating) with monthly rests. iii) Rs. 1,73,853 lacs (previous year Rs. 1,69,809 lacs) from Union Bank of India carries an interest rate of 10.50% p.a. (floating) with monthly rests. iv) Rs.Nil ( Previous year Rs. 86,305 lacs) from Corporation bank which carries an interest rate of 10.50% p.a. (floating) with monthly rests. 10. TRADE PAYABLES As at 31 March As at 31 March 2014 2013 Sundry creditors [note a] 744,748 802,057 Claims payable to Mahanagar Telephone Nigam Limited (MTNL) [note b] 99,602 97,747 Claims payable on interconnection usage charges (IUC) 24,715 49,120 1,115 759 477 380 - 29 870,657 950,092 Satellite Based Broadband (SBB) and access network services Claims payable on Universal Service Obligation (USO) towers Internet data center (IDC) Notes : a) Thirty one circles (previous year twenty seven) of the Company has identified Micro, Small and Medium Enterprises under the Micro, Small and Medium Enterprises Development Act, 2006 (MSMED Act). The required information in terms of section 22 of MSMED Act to the extent available in respect of thirty one circles (previous year twenty seven circles) are given below : 64 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Particulars As at 31 March As at 31 March 2014 2013 The principal amount due to suppliers 131 NIL The amount of interest paid by the buyer in terms of section 16 of the MSMED Act, 2006 NIL NIL The amount of interest due and payable for the period of delay in making payment NIL NIL The amount of interest accrued and remaining unpaid at the end of each accounting year NIL NIL The amount of further interest remaining due and payable even in the succeeding years as per Section 23 of MSMED Act, 2006 NIL NIL b) An IUC agreement is being finalised between the Company and MTNL in the current year. Till the finalisation of the agreement interconnect charges are based on the rates prescribed by Telecom Regulatory Authority of India (TRAI) in IUC regulation. The net claim receivable/payable as on 31 March 2014 from MTNL is subject to confirmation and reconciliation. 11. OTHER CURRENT LIABILITIES As at 31 March As at 31 March 2014 2013 Interest accrued but not due on bank loan 353 204 - 50,570 Advances received from customers and others 32,659 36,730 Advance received from Defense telecom network project (net) 12,394 13,962 Advance received from Bharat Broadband Nigam Limited (net) 22,568 13,146 Deposits from customers and others 101,395 107,159 Income received in advance against service 204,827 214,818 39,109 47,207 9,553 9,286 - Tax deducted at source (TDS) 16,010 13,727 - Service tax (net) 44,044 47,835 2,275 1,757 33,614 24,213 30 246 Liability towards employees 22,642 22,028 Liability towards subscribers 19,222 16,395 Liability towards construction account 34,780 25,164 Liability towards services and others 86,888 76,608 682,363 721,054 Interest accrued and due on the Government loan [refer note 6(a)] Claims payable to DoT [refer note 32] Claims payable to other Government departments Statutory dues - Employees’ provident fund (EPF) License fee, spectrum charges and transponder charges payable Payable for revised wages 65 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 12. SHORT-TERM PROVISIONS As at 31 March As at 31 March 2014 2013 Provision for : - Wealth tax 389 390 - Leave encashment of retired employees 2,742 2,525 - Gratuity [refer note 30.2] 6,435 7,187 57,893 43,082 67,459 53,184 - Post retirement benefit of serving employees [refer note 30.2] 66 Particulars Current year 2 Opening balance as at 01 April 2013 93,679 17,669 772,687 6,200,933 13,662 5,906,505 519,289 458,328 50,783 566,736 19,942 478,767 23,370 183,407 93,327 15,399,084 Less : Diminution in the value of decommissioned assets Total INTANGIBLES Entry license fees 1,852,538 Computer softwares 35,259 Total 1,887,797 CAPITAL WORK IN PROGRESS Capital work in progress 373,857 Less :Impairment in pending projects etc. Total INTANGIBLE ASSET UNDER DEVELOPMENT Intangible assets under development 1,462 17,662,200 TANGIBLES Lands ( Free hold ) Lands ( Lease hold ) Buildings Apparatus and plants Motor vehicle and launches Cables Lines and wires Subscriber installations Installation test equipments Masts and aerials Office machinery and equipments Electrical fittings Furniture and fixtures Computers Decommissioned assets A. 13. FIXED ASSETS [refer note 31] 2,602 297 14,310 255,266 667 13,041 11,927 9,132 691 21,172 690 19,144 461 5,208 19,469 374,077 672,451 588 673,039 468,137 1,047 1,516,300 1,515 1,515 485,784 508 1,024,200 4 573 237 27,766 333,189 79 72,362 2,162 9,393 2,323 32,783 454 33,407 391 4,672 16,602 536,393 3 Gross Block Additions Deletions During the year (All amounts in Rs. lacs, unless otherwise stated) 67 923 17,170,100 391,504 1,180,087 36,186 1,216,273 91,650 17,609 786,143 6,278,856 13,074 5,965,826 509,524 458,589 52,415 578,347 19,706 493,030 23,300 182,871 90,460 15,561,400 11,125,831 - 338,333 20,579 358,912 3,787 315,693 4,167,973 12,098 4,616,498 417,550 419,697 32,252 302,455 14,068 290,375 18,257 156,216 10,766,919 612,153 - (63,511) 3,042 (60,469) 263 23,202 331,922 347 206,498 14,037 13,459 2,738 38,320 823 28,765 1,022 11,226 672,622 95,890 - (153) (153) (4) 412 63,256 565 8,304 9,367 7,217 233 (420) 400 2,810 242 3,661 96,043 11,642,094 - 274,822 23,774 298,596 4,054 338,483 4,436,639 11,880 4,814,692 422,220 425,939 34,757 341,195 14,491 316,330 19,037 163,781 11,343,498 923 5,449,945 391,504 4,587 386,917 905,265 12,412 917,677 91,650 13,555 447,660 1,842,217 1,194 1,151,134 87,304 32,650 17,658 237,152 5,215 176,700 4,263 19,090 90,460 4,217,902 73,474 4,144,428 Depreciation and amortisation Closing Closing Opening For the year Deductions / Closing balance balance as balance as balance as at ( refer note e adjustments as at 31 March at 31 March 2014 at 31 March 01 April 2013 and f ) 2014 2014 5=( 2+3 ) - 4 6 7 8 9=( 6+7 ) -8 10 = (5 - 9) Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 Annual Report 2013-14 68 2 Opening balance as at 01 April 2012 2,494 294 7,188 85,496 782 5,685 7,594 4,386 906 17,432 272 12,473 254 2,072 7,590 154,918 146 146 191,094 663 346,821 5,857 5,857 136,903 82 526,185 4 559 496 10,241 185,020 73 94,079 2,487 11,334 3,297 28,023 427 28,498 383 9,167 9,259 383,343 3 Gross Block Additions Deletions During the year 1,462 17,662,200 373,857 1,852,538 35,259 1,887,797 93,679 17,669 772,687 6,200,933 13,662 5,906,505 519,289 458,328 50,783 566,736 19,942 478,767 23,370 183,407 93,327 15,399,084 10,349,571 - 245,706 16,327 262,033 3,527 291,600 3,858,939 12,309 4,383,332 407,549 404,944 29,074 265,281 13,253 258,073 17,132 142,525 10,087,538 849,152 - 92,627 3,738 96,365 261 24,338 366,573 476 235,865 16,119 18,670 3,445 38,526 975 30,987 1,196 15,356 752,787 72,892 - (514) (514) 1 245 57,539 687 2,699 6,118 3,917 267 1,352 160 (1,315) 71 1,665 73,406 11,125,831 - 338,333 20,579 358,912 3,787 315,693 4,167,973 12,098 4,616,498 417,550 419,697 32,252 302,455 14,068 290,375 18,257 156,216 10,766,919 1,462 6,455,700 373,857 4,257 369,600 1,514,205 14,680 1,528,885 93,679 13,882 456,994 2,032,960 1,564 1,290,007 101,739 38,631 18,531 264,281 5,874 188,392 5,113 27,191 93,327 4,632,165 76,412 4,555,753 Depreciation and amortisation Closing balance Closing Opening For the year Deductions / Closing balance as at balance as balance as at ( refer note e adjustments as at at 31 March 01 April 2012 and f ) 31 March 2013 31 March 2013 2013 5=( 2+3 ) - 4 6 7 8 9=( 6+7 ) -8 10 = (5 - 9) Notes : a) In some cases, the title deeds of land purchased/acquired on leasehold/freehold from various authorities, are in the process of being executed. b) Land includes leasehold land to the extent identified by thirty one circles (previous year thirty two circles). c) Addition to fixed assets include assets identified and taken over by the Company in the current year, pertaining to the assets being taken over from DoT as on 01 October 2000 Rs. (2,232) lacs (previous year Rs (2,252) lacs) d) Additions in gross block include Rs.43,421 lacs (previous year Rs.46,939 lacs) of Employee remuneration and Administrative expenses capitalised during the year. e) The depreciation during the year includes Rs. 9,063 lacs (previous year Rs.14,642 lacs) relating to prior period. f) The current year depreciation includes Rs.772 lacs (previous year Rs.867 lacs) which has been capitalised. 95,614 17,467 769,634 6,101,409 14,371 5,818,111 524,396 451,380 48,392 556,145 19,787 462,742 23,241 176,312 91,658 15,170,659 Less : Diminution in the value of decommissioned assets Total INTANGIBLES Entry license fees 1,852,538 Computer softwares 29,548 Total 1,882,086 CAPITAL WORK IN PROGRESS Capital work in progress 428,048 Less :Impairment in pending projects etc. Total INTANGIBLE ASSET UNDER DEVELOPMENT Intangible assets under development 2,043 17,482,836 TANGIBLES Lands ( Free hold ) Lands ( Lease hold ) Buildings Apparatus and plants Motor vehicle and launches Cables Lines and wires Subscriber installations Installation test equipments Masts and aerials Office machinery and equipments Electrical fittings Furniture and fixtures Computers Decommissioned assets B. Previous year Particulars Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 14. NON-CURRENT INVESTMENTS As at 31 March As at 31 March 2014 2013 (At cost, unquoted, non-trade) 20,000,000 (previous year 20,000,000) 7% redeemable cumulative Preference shares of Rs. 100/- each fully paid in Indian Telephone 20,000 20,000 Industries (ITI) Limited (A Government of India owned Company) [note a] Investments in retirement benefit plan [note 30] 698,074 637,511 718,074 657,511 Note : a) All the five installments of Rs. 4,000 lacs each are overdue for redemption of 7% redeemable cumulative preference shares in respect of investment in M/s ITI Limited at the end of the year and no dividend has been received till date. ITI Limited will redeem preference shares to the Company immediately on release of Financial Assistance by the Government of India to ITI as a part of revival package. Hence, no provision for the aforesaid investment is made in the books of accounts of the Company. 15. DEFERRED TAX ASSETS (net) As at 31 March As at 31 March 2014 2013 Deferred tax assets Provision for bad and doubtful debts Unabsorbed depreciation Provision for leave encashment Provision for decommissioned assets, wage revision, etc Others A 123,698 259,055 98,412 6,606 15,076 502,847 132,336 259,055 99,525 14,485 15,126 520,527 B A-B 461,706 17,368 479,074 23,773 489,829 17,368 507,197 13,330 Deferred tax liabilities Depreciation Others Notes : a) The deferred tax has been dealt with in accordance with the contention of the Company before the tax authorities. The depreciation has been calculated on the book value of assets taken over from DoT, contrary to the Income Tax Department’s contention of treating capital reserve as relief/ grant/ subsidy deductable from book value of assets. The Company contends that the capital reserve arising out of the capital structure at the time of incorporation of the Company is not in the nature of financial relief and hence not to be reduced from the value of fixed assets. According to the Company’s contention, the depreciation provided in the books on the value of assets without deducting the amount involved in capital reserve is admissible in income tax. The stand of Company was upheld by the Hon’ble High Court of Delhi and the income tax department has not contested against this yet in the higher court. The Company is recognising deferred tax assets/liabilities accordingly. 69 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) b) The Company, being a Company providing telecommunication services is eligible to claim deduction under Section 80 IA of the Income Tax Act, 1961 with respect to 100 % of the profits and gains derived from this business for the first five years and thereafter at 30% of the profits for the second five years (referred to as the Tax Holiday Period). The Company has opted for tax holiday period from financial year 2003-04 and the period ends in the previous financial year 2012-13. c) In accordance with Accounting Standard Interpretation (ASI)-3 issued by the Institute of Chartered Accountants of India, the deferred tax provision in respect of timing differences which originates and gets reversed during the tax holiday period have not been recognised. Deferred tax in respect of timing differences which originate during the tax holiday period but gets reversed after the tax holiday period, have been recognized in the year in which the timing differences have originated. For this purpose, as a conservative measure, deferred tax provision has been made in respect of the period when only 30% of the profits would be tax free assuming that only 70% of the timing differences would reverse. d) The Company has not recognised any deferred tax asset during the year following the notified Accounting Standard 22 “Accounting for taxes on income’, only reversal relating to deferred tax assets and deferred tax liability created during the earlier years have been made 16. LONG-TERM LOANS AND ADVANCES As at 31 March As at 31 March 2014 2013 Advances recoverable in cash or in kind or for value to be received - Secured and considered good Security deposits Loans and advances to staff 10,077 10,232 4,581 6,612 19,290 16,450 1,372 3,130 24,116 24,097 467,350 616,951 5,898 5,898 532,684 683,370 - Unsecured but considered good Security deposits Loans and advances to staff Other loans and advances - Capital advance,unsecured but considered good - Advance income tax [Net of provision for tax Rs. 7,17,196 lacs (previous year Rs. 7,17,196 lacs)] - Advance payment of fringe benefit tax [Net of provision for tax Rs. 15,300 lacs (previous year Rs. 15,300 lacs)] 17. INVENTORIES As at 31 March As at 31 March 2014 2013 Building materials Lines and wires Cables Apparatus and plants Telephone instruments 70 183 373 8,332 9,433 90,889 89,422 200,559 209,494 17,801 14,777 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Telegraph and telex instruments 81 88 27,498 26,821 Raw material and scrap (at factory) 8,376 16,928 Finished goods and work in progress (at factory) 7,536 675 Finished stock(at various circles) 3,233 8,427 18,275 25,716 (Excess)/Short in inventory account 493 48 Inventory for construction account - 5 383,256 402,207 28,528 24,998 354,728 377,209 Broad band equipments Other stores Less: Provision for obsolete inventory/short inventory Notes : a) Physical verification of stock has been conducted by the management during the year and is reconciled with the detailed inventory records. Where ever the difference is found the same is provided for. In seven circles (previous year six circles) difference between the store ledger and the general ledger is identified and provided for in the current financial year. b) The Company is in the process of identification of non-moving, slow moving and obsolete inventories in eleven circles (previous year five circles). Pending finalisation of the process, no provision if any, that may be required, has been made. c) In certain cases, the Company has placed orders for procuring inventory at provisional prices around 80-90% of the previous purchase price. Final purchase price in such cases is determined at a later date. Price difference in such cases is adjusted on the total material available in stock at the time of finalization of purchase price. The proportionate price differential on the already consumed material is adjusted on the existing stock. These cases were arising mainly due to price variation in Copper cable. However, with the introduction of Optical Fiber Cables (OFC) these cases have reduced to very minuscule level. 18. TRADE RECEIVABLES As at 31 March As at 31 March 2014 2013 Trade receivables Less : Advance income booked but not collected Less : Provision for doubtful receivables 752,958 725,748 20,330 - 732,628 725,748 456,370 430,409 276,258 295,339 Notes : a) In twenty four circles (previous year twenty six circles), there is difference in the closing balance of trade receivables between the subsidiary ledger and the general ledger. To the extent identified, the net difference between general ledger and subsidiary ledger balances is Rs. 22,590 lacs (previous year Rs. 22,917 lacs). The management is in the process of reconciling these differences, however an amount of Rs. 23,561 lacs is provided for the circles where general ledger is more than subsidiary ledger. The provision for doubtful receivables is made on the basis of information available in the subsidiary ledger. b) The age-wise analysis of the trade receivables as per subsidiary ledger is given below: 71 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) As at 31 March As at 31 March 2014 2013 Particulars Trade receivable exceeding six months 551,767 551,861 Other trade receivables 178,601 150,970 730,368 702,831 c) The classification of the trade receivables as secured (to the extent of the security deposits held by the Company), unsecured/considered good and considered doubtful, to the extent available as per sub ledger is as follows: As at 31 March As at 31 March 2014 2013 Particulars Considered good secured 140,460 133,244 Considered good unsecured 158,075 149,203 Doubtful receivable 431,833 420,384 730,368 702,831 19. CASH AND BANK BALANCES As at 31 March As at 31 March 2014 2013 Cash and cash equivalents - Balances with bank In current account including sweep-in-deposit In fixed deposits accounts with original maturity within 3 months - Cheques in hand - Cash in hand 83,315 110,234 1,941 - 4,473 3,962 2,344 1,557 92,073 115,753 1,122 372 93,195 116,125 Other bank balances - Earmarked deposits with bank (including bank guarantee, margin money, etc) Notes : a) In eight circles (previous year ten circles), it has been noticed that cheques deposited with the bank and telegraphic transfer (TT) sent, have not been credited in the relevant bank accounts of the Company amounting to Rs. 2,704 lacs (previous year Rs. 3,442 lacs) as on 31 March 2014. The management has already taken up the case with the concerned banks for timely crediting the amount in the respective account. b) In nine circles (previous year ten circles), unlinked credit items amounting to Rs. 470 lacs (previous year Rs. 482 lacs) and in ten circles (previous year eight circles) unlinked debit items amounting to Rs. 223 lacs (previous year Rs. 428 lacs) are appearing in the bank reconciliation statement as at 31 March 2014. The management is in the process of reconciling all such items in due course. c) Bank balances in one circle (previous year three circles) includes cheques in hand pending to be deposited in bank on 31 March 2014. 72 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 20. SHORT TERM LOANS AND ADVANCES As at 31 March As at 31 March 2014 2013 Advances recoverable in cash or in kind or for value to be received - Secured, considered good Security deposits 1,224 1,304 63,916 84,948 Purchase advances 6,467 3,164 Loans and advances to staff 4,234 4,450 Security deposits 367 54 Other advances 136 55 76,344 93,975 - Unsecured, considered good Advances to contractors Note : a) In one circle (previous year fifteen circles), it has been noticed that there are differences in the subsidiary ledger of loans and advances with those appearing in general ledger. The management is in the process of reconciling the differences of current assets as well as other current liabilities. 21. OTHER CURRENT ASSETS As at 31 March As at 31 March 2014 2013 Amount recoverable in cash or in kind or for value to be received 23,461 19,541 130,568 275,704 846,120 170,985 1,745 1,581 3,979 4,895 356,466 338,830 21,576 21,922 Operating lease charges recoverable 1,189 1,298 Sales tax recoverable from customers 24 25 Service tax recoverable from customers 82,294 77,213 Balances with excise and other tax authorities 54,257 54,119 158 149 27 207 12,337 4,033 Accrued revenue Amount recoverable from DoT - On current account [refer note 32 and note c below] - For employees on deputation Amount recoverable from - Government departments - Government companies Claims recoverable from others Interest accrued - on bank deposits - on loans advances and investments Call Detail Record based claims recoverable 73 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) As at 31 March As at 31 March 2014 2013 Less: Provision for doubtful items 1,534,201 970,502 212,395 209,992 1,321,806 760,510 Notes : a) No circles (previous year four circles) has reported that there is a difference between the subsidiary ledger and the general ledger, under claims recoverable from MTNL to the extent identified, the general ledger balance which are considered for preparation of financial statement,was more by Rs. 141 lacs in the previous year than the subsidiary ledger. b) Cenvat on account of service tax, excise duty and custom duty on capital goods and inputs is under reconciliation in some circles. c) Amount recoverable from DOT – on current account includes an amount of Rs. 6,72,451 lacs recoverable on account of refund of BWA Spectrum confirmed by DOT vide letter no.10-20/2012-SU.I (vol. II) dated 15 January 2014. 22. REVENUE FROM OPERATIONS For the year ended 31 March 2014 For the year ended 31 March 2013 501,326 494,717 1,066,237 1,012,051 18,150 22,105 - Income from broad band services 465,969 397,478 - Leased lines 208,239 179,674 2,604 1,553 399 1,088 11,574 7,512 302,809 318,157 2,577,307 2,434,335 - Other operating income [note a] 20,942 113,907 - Other 17,077 17,239 38,019 131,146 2,615,326 2,565,481 Revenue from sale of services - Telephones (other than Wireless in Local Loop (WLL)) - Cellular - Income from WLL - Other services - Telegraphs and telex - Income from passive infrastructure - Receipts from other operators Other operating revenue Notes : a) Other operating income represents subsidy from Universal Service Obligation Fund and DoT. 74 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) b) Telephones disconnected due to non-payment are considered to be working for a period of 30 days from the date of disconnection of outgoing facility. During this period, the incoming facility is provided and fixed monthly charges are billed for this period. c) Indo-Nepal telecom traffic account i) Revenue receivable for Rs. 267 lacs (previous year Rs. 289 lacs) and payable Rs. 494 lacs (previous year Rs. 760 lacs) in respect of Indo-Nepal traffic account has been considered on accrual basis in the accounts for the financial year 2013-14. ii) Nepal Telecom has disputed outstanding dues of Rs. 43 lacs pertaining to period from May 2003 to December 2004. A provision of Rs. 43 lacs which has been made by the corporate office on behalf of the circle in the year 2009-10 in this regard. The disputed amount of dues payable to Nepal telecom from January 2010 to March 2011 is Rs. 45 lacs. d) Indo-Bangladesh telecom traffic account Revenue receivable for Rs. 10 lacs (previous year Rs. 7 lacs) and payable Rs. 7 lacs (previous year Rs. 8 lacs) in respect of Indo-Bangladesh traffic account has been considered on accrual basis in the accounts for the financial year 2013-14. e) Indo-Myanmar telecom traffic account No receivable and payable amount has been booked during the financial year 2013-14 as there is no traffic between the countries during the current financial year (previous year NIL). f) Rs. 28 lacs outstanding on account of transit charges as disputed by M/s Tata Teleservices Limited is pending and Rs. 285 lacs is outstanding against other IUC operator against which necessary provisions has been made upto financial year 2011-12. 23. OTHER INCOME For the year ended 31 March 2014 For the year ended 31 March 2013 - On deposits in banks 3,679 6,762 - On advances 3,209 7,062 17,928 - 24,816 13,824 3,817 4,859 31,965 31,178 91,985 66,792 2,438 2,657 - Sale of scrap 3,038 4,204 - Reimbursement from USO Administrator for USO Towers 3,988 5,379 - Income from Network Operating and Control Center (NOCC) 3,324 2,186 - Others including sale of publications, forms, waste paper, etc. 18,938 16,229 159,493 133,484 184,309 147,308 Interest income - On income tax refund Other non-operating income - Profit on sale of assets (net) - Liquidated damages - Excess provision written back [refer note 6(a)] - Rent of staff quarters 75 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 24. EMPLOYEE BENEFIT EXPENSES For the year ended 31 March 2014 For the year ended 31 March 2013 1,321,286 1,208,068 110,367 64,550 Pension contribution 88,914 91,641 Employer’s contribution towards employees provident fund 18,735 15,933 6,440 4,142 818 808 32,634 30,585 1,714 1,913 1,580,908 1,417,640 37,324 41,858 1,543,584 1,375,782 Salaries, wages, allowance and other benefits Leave encashment (including provision) [note a] Gratuity (including provision) Leave salary contribution Medical expenditure Staff welfare expenses [note b] Less : Allocated to capital work-in-progress and others Notes : a) Leave encashment of Rs. 59,418 lacs (previous year Rs. 55,359 lacs) has been paid by the Company considering the unfunded position of the related fund. b) During the year, the Company has paid Rs. 400 lacs (previous year Rs. 500 lacs) to staff welfare board and Rs. 100 lacs (previous year Rs. 100 lacs) to sports and cultural board for promoting welfare activities at various circles. 25. FINANCE COSTS For the year ended 31 March 2014 For the year ended 31 March 2013 - Interest on Government loan [refer note 6(a)] - 19,599 - Interest on subscribers’ deposit 7 28 21,639 15,099 - Interest on others 153 190 Bank charges 165 231 21,964 35,147 Interest expense - Interest on bank loan 26. ADMINISTRATIVE, OPERATING AND OTHER EXPENSES Rent Lease charges Rates and taxes 76 For the year ended 31 March 2014 For the year ended 31 March 2013 32,141 32,322 489 456 4,962 6,184 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) For the year ended 31 March 2014 For the year ended 31 March 2013 262,451 253,256 281 195 - Buildings 31,170 27,077 - Plant and machinery 92,418 85,119 - Cables 42,905 42,993 - Others 10,869 7,219 2,412 2,119 301 298 6,660 6,886 52,366 51,201 992 900 Business promotion and marketing expenses 5,385 3,170 Travel expenses 7,907 8,376 Postage and courier charges 6,959 7,115 Security services 28,612 27,805 Vehicle running expenses (including hired vehicles) 21,839 20,691 238,835 225,858 Expenditure on passive infrastructure hired 64,719 55,040 Expenditure on services and other expenses [note c] 77,906 81,409 1,885 1,992 84 85 22,534 22,463 832 2,096 Bad-debt written off 25,684 24,701 Provision for doubtful debts and disputed bills 53,953 41,534 Write off of unrecovered service tax 1,286 170 Foreign exchange fluctuation loss/(gain) (net) 1,069 1,074 Loss/(Profit) from manufacturing activities of factories [note a & b] 8,321 6,111 (1,365) (599) 1,106,862 1,045,316 6,097 5,081 1,100,765 1,040,235 Power and fuel Insurance Repairs and maintenance Professional and consultancy charges Payment to auditors [refer note 37] Printing and stationery Commission on franchise services Advertisement IUC to other service providers Penalty for customer application form (CAF) verification Wealth tax Write off and losses (other than bad debts) Bad-debt provision other than services Loss/(Profit) from construction/telecom services projects Less: Allocated to capital project works & others 77 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Notes : a) Telecom factories manufacturing account : Particulars For the year ended 31 March 2014 For the year ended 31 March 2013 8,379 11,833 Purchases 10,878 8,106 Direct expenses 13,123 12,207 2,079 (1,093) Closing stock - raw material & scraps (8,376) (8,379) Total (A) 26,083 22,674 Internal transfer (B) 17,762 16,563 8,321 6,111 Opening stock - raw material & scraps Change in inventory Loss/(Profit) from manufacturing activities b) Production of goods by the Company is for captive consumption. Prices for the transfer of stock from Telecom Factories to circles for self-consumption are predetermined. The predetermined rates include direct cost including overhead allocation at a fixed rate. This practice has resulted in internal loss of Rs. 8,321 lacs (previous year Rs. 6,111 lacs) for the year ended 31 March 2014 arising out of such transfer. The said amount has been netted off against the administrative expenses in the Statement of Profit and Loss for the year since it is not possible to identify the individual items of stores, which have been capitalised or expensed off. c) Consumption of stores and spare parts for the year ended 31 March 2014 is Rs. 2,367 lacs included in expenditure on services and other expenses. 27. PRIOR PERIOD ITEMS For the year ended 31 March 2014 For the year ended 31 March 2013 - Telephones (WLL) - 7 - Income from WIMAX 3 - - Value added service 48 1,018 - Broadband services 77 775 1,212 300 - 3 - Subsidy from DIT for Rural Broad Band (wireline) [refer note 5] 90 16,786 - Interconnect Usage Charges (IUC) 98 - 5 - 1,533 18,889 47 457 Prior period income - Liquidated damages and other miscellaneous income - Telegraphs - Income from real estate Expenditure booked earlier now reversed - Salaries and staff expenses 78 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) For the year ended 31 March 2014 For the year ended 31 March 2013 281 1,003 4,132 - 4,460 1,460 5,993 20,349 356 282 - 2,213 - Income - telephones (other than WLL) 130 908 - Income on telephone circuits 449 8,317 - Income on telegraph circuits 149 303 - USO subsidy 558 1,345 22 - 1,664 13,368 - Rent, rate and taxes 141 18 - Repairs 864 1,138 9,063 14,642 263 545 3,954 1,164 46 - 9,092 7,756 23,423 25,263 25,087 38,631 (19,094) (18,282) - License fee - Interest Total A Income booked earlier now reversed - Cellular mobile service - IUC - Telephones (WLL) Expenditure - Depreciation [refer note 13] - Power and fuel - IUC - USO towers maintenance - Other services Total B Net amount of prior period items (A-B) 28. ASSETS AND LIABILITIES TAKEN OVER FROM DoT 28.1 In pursuance of the Memorandum of Understanding (MOU), dated 30 September 2000 executed between Government of India and the Company, all assets and liabilities in respect of business carried on by Department of Telecom Services (DTS) and Department of Telecom Operations (DTO) were transferred to the Company with effect from 01 October 2000 at a provisional value of Rs. 63,00,000 lacs and up to the current financial year the Company has identified net assets of Rs. 63,27,152 lacs (previous year Rs. 63,29,439 lacs) against it. During the current financial year, based on physical verification of fixed assets and inventory and reconciliation of various heads of assets and liabilities in the subsidiary and general ledgers, the management has found some facts which has resulted in increase/ decrease 79 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) in the following assets and liabilities taken over as on 01 October 2000 amounting to net reduction in the assets of Rs. 2,287 lacs [previous year 2,418 lacs]: Particulars Up to 31 March 2013 Assets Fixed assets Capital work-in-progress Inventory Trade receivables Advance to contractors Deposit with electricity boards /others Total-A Liabilities Customer deposits Earnest money deposits Security deposits from contractors /suppliers Working expense liability as on 01 October 2000 Contractors bills payable as on 01 October 2000 Total-B Net assets taken over by the Company (A-B) Previous year Note 1: Note 2: 5,409,071 502,627 187,850 683,196 39,448 2,184 6,824,376 393,704 12,122 29,005 43,513 16,593 494,937 6,329,439 6,331,857 Additions/ Up to (Deletions) 31 March 2014 during the year (2,232) (108) (2,340) (6) (6) (41) (53) (2,287) (2,418) 5,406,839 502,519 187,850 683,196 39,448 2,184 6,822,036 393,704 12,116 28,999 43,472 16,593 494,884 6,327,152 6,329,439 The net assets and the contingent liabilities transferred to the Company as on 01 October 2000 are subject to confirmation by DoT as regard to their ownership and the value. Trade receivables as on 31 March 2014 includes an amount of Rs. 36,458 lacs pertaining to period prior to 01 October 2000, which have been fully provided for and included in net current assets referred above. 28.2 The capital structure for the Company concurred by the Ministry of Finance and conveyed by the Department of Telecommunications vide their U.O. No. 1-2/2000-B (Pt.) dated 13 December 2001 has been treated as consideration for transferring the above stated assets and liabilities is as follows: Particulars As at 01 October 2000 (as on 31 March, 2013) Equity 9% Non-cumulative preference shares 15 year Government loan (Interest at prevalent Government lending rate) [note 1] Loan from MTNL [note 2] Capital reserves – DoT [note 3] Total 80 500,000 750,000 750,000 305,600 4,023,839 6,329,439 Additions/ Total structure (Deletions) as at 01 October during the 2000 (as on 31 year ended 31 March, 2014) March, 2014 500,000 750,000 (2,287) (2,287) 750,000 305,600 4,021,552 6,327,152 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Notes: 1. During the current year, the loan from the Government of India amounting to Rs. 98,318 lacs has been waived vide letter no. 1-43/2008-B dated 11 April 2014 and the same has been taken to the capital reserve created at the time of formation of the Company. 2. The entire amount has been repaid in the previous years. 3. Represents the difference between the total value of the assets taken over and the long term identified liabilities and the capital structure, as on 01 October 2000 as communicated by DoT. 28.3 In pursuance of clause 13 of agreement of transfer executed between the Government of India and the Company dated 30 September 2000 all costs, charges and expenses including stamp duties, registration charges, transfer duties, any other taxes, levies, duties or charges relating to or in connection with completion of transfer of assets and liabilities shall be borne by the Government of India. 29. LICENSE FEE AND SPECTRUM CHARGES 29.1 License and spectrum fee for the year ended 31 March 2014 is Rs. 2,24,330 lacs (previous year Rs. 2,05,236 lacs). 29.2 During the year there was no change of formula in distribution of the revenue between various components and thus the same formula adopted during 2010-11 is followed this year also, as per the following percentage: Service Basic CMTS NLD ILD Leased circuits 30% - 70% - Basic services 70.72% - 17.58% 11.7% CMTS services - 75.50% 21.26% 3.24% The NLD/ILD portion of Point of Interconnection (POI) revenue has been taken on actual basis. 29.3 With effect from 01 April 2013, uniform rate of 8% is applicable for all the services i.e. Basic, CMTS, ISP, VSAT, NLD and ILD and for all the circles irrespective of the category, vide DoT letter no. 20-281/2010-AS-I (Vol. II) (Pt.) dated 25 June 2012. 30. EMPLOYEE COST 30.1 The Company has made pension contribution as per applicable rates to DoT on the basis of pay scales for absorbed employees and for other employees working on deemed deputation as per the Central Government pay scales in accordance with financial rule 116 of the Government of India. The liability on account of pension payable to all such employees will be that of the Government of India as communicated by the Secretary, DoT vide their DO No. 1-45/2003-B dated 15 March 2005. However, in the year 2006-07 DoT vide their letter No. 1-45/2003-B dated 15 June 2006 has intimated that annual pension liability of the Government in respect of employees of DoT / DTS / DTO who retired prior to 01 October 2000, those who have worked / are working in the Company on deemed deputation and for those who are absorbed in the Company shall not exceed 60% of the annual receipts to the Government from the item (a) Dividend income from MTNL/BSNL, (b) License fee from MTNL/BSNL, (c) Corporate Tax/ 81 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Excise Duty/Service Tax paid by BSNL. Any amount exceeding the receipts on account of 3 items mentioned above shall be borne by MTNL/BSNL. The Company has taken up the matter with the Government stating that its liability is restricted to pension contribution as per the rates prescribed in financial rules. 30.2 During the year, the Company has recognised following amounts in the Statement of Profit and Loss : a) Defined contribution plans Contribution to defined contribution plan i.e. employer’s contribution to provident fund and pension contribution to the Government of India for the year is charged to Statement Profit and Loss. These amounts are shown as under: Particulars Year ended 31 March 2014 Year ended 31 March 2013 Employer’s contribution to provident fund 18,735 15,932 Pension contribution to the Government of India 88,914 91,641 b) Defined Benefit Plans Gratuity The employees’ gratuity fund scheme administered by the Company employees gratuity fund trust through two fund managers namely Life Insurance Corporation (LIC) of India and SBI Life Insurance Company Limited, is a defined benefit plan. The entire fund has been withdrawn from SBI Life Insurance Company Limited during the current financial year. The amount shown as fund invested with the SBI as on 31 March 2014 is the amount of interest for the year 2013-14 till the date of withdrawal. The present value of obligation is determined on actuarial valuation done by LIC using projected unit credit method to arrive the final obligation. i) Defined benefits / expenses for gratuity recognised for the year Particulars Current service cost Interest cost 3,601 3,388 2,811 2,289 ( 2,443) 2,913 908 Past service cost - - Curtailment and settlement cost/(credit) - - 6,435 4,142 Total actuarial (gain)/loss Net cost ii) Year ended 31 March 2013 ( 2,890) Expected return on plan assets Year ended 31 March 2014 The assumptions used to determine the benefit obligations are as follows: Particulars Year ended 31 March 2014 Year ended 31 March 2013 Discount rate 8% 8% Expected rate of increase in compensation levels 7% 7% 82 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Particulars Expected average remaining working lives of employees (years) Mortality table iii) 24.94 LIC (1994-96) Ultimate LIC (1994-96) Ultimate Year ended 31 March 2013 35,128 28,617 Interest cost 2,811 2,289 Current service cost 3,601 3,388 Benefits paid ( 503) (74) Actuarial (gain)/loss on obligations Present value of obligations as at end of year iv) 2,913 908 43,950 35,128 Reconciliation of opening and closing balances of fair value of plan assets for gratuity Particulars Year ended 31 March 2014 Year ended 31 March 2013 27,941 19,543 Contributions during the year 7,187 6,029 Expected return on plan assets 2,890 2,443 Benefits paid ( 503) ( 74) - - 37,515 27,941 Fair value of plan assets at beginning of year Actuarial gain / (loss) on plan assets Fair value of plan assets at the end of year v) Reconciliation of fair value of assets and obligations for gratuity Particulars Year ended 31 March 2014 Year ended 31 March 2013 Fair value of plan assets at the end of year 37,515 27,941 Present value of obligations as at end of year 43,950 35,128 6,435 7,187 Net liability recognised in Balance Sheet 23.17 Year ended 31 March 2014 Present value of obligations as at beginning of year Year ended 31 March 2013 Reconciliation of opening and closing balances of defined benefit obligations for gratuity Particulars Year ended 31 March 2014 vi) Gratuity fund investment details (Fund manager wise, to the extent funded) Particulars Life Insurance Corporation of India SBI Life Insurance Total 83 Year ended 31 March 2014 Year ended 31 March 2013 37,496 24,676 19 3,265 37,515 27,941 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Leave encashment: Leave encashment is also a defined benefit plan. The liability towards leave encashment has been determined through actuarial valuation as per the notified Accounting Standard 15 (Revised 2005) ‘Employee Benefits’ using projected unit credit method. i) Defined benefits / expenses for leave encashment recognised for the year Particulars Year ended 31 March 2014 Year ended 31 March 2013 Current service cost 10,184 10,019 Interest cost 58,407 53,179 (60,563) (56,159) 42,818 2,151 Past service cost - - Curtailment and settlement cost/(credit) - - 50,846 9,190 Expected return on plan assets Total actuarial (gain)/loss Net cost ii) The assumptions used to determine the benefit obligations are as follows: Particulars Year ended 31 March 2014 Year ended 31 March 2013 Discount rate 8% 8% Expected rate of increase in compensation levels 7% 7% 10 11 1% to 3% depending on age 1% to 3% depending on age LIC (1994-96) Ultimate LIC (1994-96) Ultimate Expected average remaining working lives of employees (years) Withdrawal rate Mortality table iii) Reconciliation of opening and closing balances of defined benefit obligations for leave encashment. Particulars Year ended 31 March 2014 Year ended 31 March 2013 730,090 664,741 Interest cost 58,407 53,179 Current service cost 10,184 10,019 - - 42,818 2,151 841,499 730,090 Present value of obligations as at beginning of year Benefits paid Actuarial (gain)/loss on obligations (balancing figure) Present value of obligations as at end of year 84 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) iv) Reconciliation of opening and closing balances of fair value of plan assets for leave encashment. Particulars Year ended 31 March 2014 Year ended 31 March 2013 637,511 581,352 - - 60,563 56,159 Benefits paid - - Actuarial gain / (loss) on plan assets - - 698,074 637,511 Fair value of plan assets at beginning of year Contributions during the year Expected return on plan assets Fair value of plan assets at the end of year v) Reconciliation of fair value of assets and obligations for leave encashment Particulars Year ended 31 March 2014 Year ended 31 March 2013 Fair value of plan assets at the end of year 698,074 637,511 Present value of obligations as at end of year 841,499 730,090 Unfunded amount recognised in Balance Sheet 143,425 92,579 vi) Leave encashment fund investment details (fund manager wise, to the extent funded) Particulars Life Insurance Corporation of India (100%) Year ended 31 March 2014 Year ended 31 March 2013 698,074 637,511 31.FIXED ASSETS / DEPRECIATION AND AMORTIZATION/ CAPITAL WORK-INPROGRESS 31.1 Fixed assets taken over from DoT as on 01 October 2000 are based on physical verification conducted by the management. The value of fixed assets taken over including capital workin-progress has been determined by the management using the original cost of the asset (wherever available) or alternatively the value arrived at by applying Strategic Business Plan (“SBP”) rates, which is based on technical assessment, as reduced by the depreciation up to 30 September 2000 on straight line basis at the rates prescribed by DoT. Capital assets acquired by the Company after 01 October 2000 are valued at the cost including all direct charges incurred up to the time of installation or put to use. The transfer values, as indicated above, in respect of assets transferred from DoT on 01 October 2000 have been treated as its original cost and depreciation has been provided on written down value method at the rates prescribed in Schedule XIV of the Companies Act, 1956 without reassessing the remaining useful life of such assets as on that date. Depreciation has been provided at the rates as stated above for all the assets acquired after 01 October 2000 except in the case of Subscribers Installations which are depreciated over the useful life of 5 years on written down value method. Depreciation has been calculated by the circles, as per the policies of the Company. 85 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 31.2 Land at several locations has been taken over at a nominal value say Re. 1, wherever original cost is not available. As at 31 March 2014, thirty one circles (previous year thirty two circles) have identified the leasehold land. In the absence of the information relating to such acquisition in other cases, no adjustment has been made for amortising the cost of such unidentified lease hold land over the lease period. The lease period of a few leasehold lands on which buildings are constructed, have not been renewed / or the renewals are under dispute. Since expected terms, conditions and rentals for renewal/ surrender are not ascertainable, no provision has been made for the ‘surrender value / written down value of the buildings’. 31.3 Pending transfer of the immovable property in the name of the Company, documents in respect of some land and buildings acquired during the period are under legal process/ execution. Further in respect of assets taken over from DoT, formalities for vesting the assets in favour of the Company wherever necessary/applicable are under process. 31.4 The Company, as per instructions issued by the Ministry of Communications and Information Technology through letters having number P-11014/13/2008-PP dated nil and number P-11014/13/2008-PP dated 12 June 2010, has provided Rs. 10,18,658 lacs and Rs. 8,31,380 lacs as one time charge for 3G spectrum and BWA spectrum respectively in the financial year 2009-10, which was earmarked for the Company on 08 August 2008. Above-mentioned amount has been paid to the Government of India during the financial year 2010-11. As per terms and conditions of NIA the right to use above-mentioned spectrum is for 20 years from the date of awards of right to commercially use the allocated spectrum block. Accordingly, the Company is amortising the one time spectrum fee over the period of twenty years as per straight-line method. During the current year, the Company received approval of the cabinet vide Department of Telecommunication letter no. 10-20/2012-SU.I(vol. II) dated 15 January 2014, for surrender of BWA Spectrum by the Company and refund of upfront charges paid by the Company for six (6) LSAs amounting to Rs. 6,72,451 lacs. Accordingly, the Intangible assets of BWA spectrum amounting to Rs. 6,72,451 lacs has been decapitalised and claims recoverable from DoT for BWA spectrum refund has been debited by the corresponding amount. Further, the to-date accumulated amortisation amounting to Rs. 1,49,228 lacs has been netted off with the current year amortisation charge of the gross block. 31.5 Certain assets that have been completed and put to use, have not been capitalised in fourteen circles (previous year thirteen circles) pursuant to the policy of capitalising only after completion certificates have been obtained and till then these are still shown as capital workin-progress. The amount ascertained in respect of ten circles (previous year nine circles) is Rs. 45,808 lacs (previous year Rs 33,292 lacs). Consequently depreciation is also not charged on the same. 31.6 Establishment and administration expenses incurred in units where project work is also undertaken are allocated to capital and revenue mainly on actual man-month basis and only where such actual allocation is not possible then on proportionate basis. 31.7 In two circles (previous year one circle), there is difference between the CWIP subsidiary ledger and general control ledger. 86 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 32. DoT BALANCES Net amount of Rs. 8,07,011 lacs (Previous year Rs. 1,23,778 lacs) recoverable on current account from DoT, out of which an amount of Rs. 6,72,451 lacs has been confirmed to be refunded by DoT vide letter no. 10-20/2012-SU.I (vol. II) dated 15 January 2014, is subject to confirmation, reconciliation and consequential adjustment. There is no practice of getting confirmation of such balances with Government department due to huge number of transactions. There is no agreement between the Company and DoT for interest recoverable/payable on outstanding amounts of DoT on current account. Hence, no accrual for interest has been made on the amount payable to/recoverable from DoT. 33. INTER/INTRA CIRCLE REMITTANCE The management is in the process of reconciling the various differences between the subsidiary records and the corresponding control accounts and balance of Rs. 86,537 lacs (previous year Rs. 1,02,458 lacs) in Inter/Intra-Circle Remittances account. This amount pertains mainly to reconciliation of assets and liabilities, and marginally to expenditure and revenue amongst various circles of the Company. The reconciliation of the remittances is done on continuous basis throughout the year and proper effect is taken in the books of accounts for reconciled amount. 34. EARNINGS PER SHARE Description Unit F.Y. 2013-14 F.Y. 2012-13 Profit/(Loss) after tax (Rs. in lacs) (701,976) (788,444) Number of equity shares outstanding (in number) 5,000,000,000 5,000,000,000 Face value of shares (in Rs.) 10 10 Basic/Diluted earnings per share (in Rs.) (14.04) (15.77) 35. SEGMENT REPORTING A. Current year Particulars For the year ended 31 March 2014 Business Segments Revenue Total Basic Cellular Revenue from operations 848,713 1,292,179 472,237 2,197 2,615,326 Inter segment revenue (eliminated) 116,492 43,664 - - 160,156 Other income 121,477 33,447 2,375 2,194 159,493 1,086,682 1,369,290 474,612 4,391 2,934,975 Operating profit/(loss) before interest, prior (1,509,741) period items and taxes 400,829 429,937 (17,202) (696,177) Net segment revenue Broadband Unallocable Segment results 87 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Particulars For the year ended 31 March 2014 Business Segments Revenue Basic Cellular Broadband Unallocable Total Interest income 5,735 243 - 18,838 24,816 Interest expenses (234) (85) - (21,645) (21,964) Profit/(Loss) before prior period items and (1,477,063) taxes 400,987 429,937 (20,011) (693,325) (20,825) (2,520) 248 4,003 (19,094) (1,497,888) 398,467 430,185 (16,008) (712,419) - - - 10,443 10,443 (1,497,888) 398,467 430,185 (9,952) (701,976) Segment assets 3,977,317 3,314,703 274,017 1,367,307 8,933,344 Segment liabilities 1,153,219 530,102 47,025 7,202,998 8,933,344 Increase/(decrease) in gross block of fixed assets (18,740) (482,200) 12,056 (330) (489,214) Depreciation and amortisation 418,926 157,684 25,423 284 602,317 88,586 15,566 129 8 104,289 Prior period items Profit/(Loss) before tax Deferred tax Profit/(Loss) after tax Other information Non cash expense other than depreciation B. Previous year Particulars For the year ended 31 March 2013 Business Segments Revenue Total Basic Cellular Revenue from operations 921,442 1,234,184 408,100 1,755 2,565,481 Inter segment revenue (eliminated) 134,480 45,804 - - 180,284 90,133 38,612 1,162 3,577 133,484 1,146,055 1,318,600 409,262 5,332 2,879,249 Operating profit/(loss) before interest, prior (1,318,973) period items and taxes 213,137 367,932 (18,027) (755,931) 8,545 433 - 4,846 13,824 - (46) - (35,101) (35,147) Profit/(Loss) before prior period items and (1,310,428) taxes 213,524 367,932 (48,282) (777,254) (34,123) (1,855) 17,588 108 (18,282) (1,344,551) 211,669 385,520 (48,174) (795,536) Other income Net segment revenue Broadband Unallocable Segment results Interest income Interest expenses Prior period items Profit/(Loss) before tax 88 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Particulars For the year ended 31 March 2013 Business Segments Revenue Basic Deferred tax Profit/(Loss) after tax Cellular Broadband Unallocable Total - - - 7,092 7,092 (1,344,551) 211,669 385,520 (41,082) (788,444) 4,476,926 3,352,443 251,586 1,385,518 9,466,473 548,949 593,089 35,504 2,027,515 3,205,058 39,618 112,301 24,844 13 176,776 476,767 330,944 25,626 306 833,643 66,830 24,868 254 3 91,955 Other information Segment assets Segment liabilities Increase/(decrease) in gross block of fixed assets Depreciation and amortisation Non cash expense other than depreciation Note : a) Primary Segment: Basic, Cellular and Broad Band services have been considered as primary business segments for reporting under the notified AS-17 “Segment Reporting” issued by CA Rules 2006. b) Secondary Segment: The Company caters only to the Indian market representing a singular economic environment with similar risks and returns and further there are no reportable geographical segments. 36. RELATED PARTY DISCLOSURE 36.1 Key Management Personnel Designation Name of Incumbent Remarks CMD Shri. R K Upadhyay From 30 April 2011 (A/N) Director (Finance) Shri. K.C.G.K. Pillai From 25 April 2013 (A/N) to 30 November 2013 Shri. R K Upadhyay From 01 December 2013 (F/N) to 04 February 2014 Shri. Anupam Shrivastava From 05 February 2014 Director (Consumer Mobility) Shri. R. K. Agarwal From 11 April 2008 to 30 April 2013 (F/N) Shri. Anupam Shrivastava From 01 May 2013 (F/N) Director (HRD) Shri. A.N. Rai From 19 June 2012 Director (Consumer Fixed Access) Shri. N. K Gupta From 01 June 2012 (F/N) Director (Enterprise) Shri. A.N.Rai From 19 September 2011 Government director Shri. Shahbaz Ali From 14 February 2012 Ms. Rita Amitabh Teaotia From 04 September 2012 Non-official part-time Shri. Ashish Guha From 21 May 2010 to 20 May 2013 director Prof. N. Balakrishnan From 17 July 2012 Shri. Ajai Vikram Singh From 17 July 2012 89 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 36.2 Disclosure of transactions between the Company and related parties and the status of outstanding balances. Name of the party Description of transactions Year ended 31 March 2014 Year ended 31 March 2013 120 101 4 5 2 2 126 108 1 - Extended during the year 15 13 Total 16 13 Repayment of advance 12 12 Outstanding advance 4 1 Remuneration paid : Payment of salary and allowances Key Management Perquisites Personnel Sitting fees Total Advance given [note below] : Opening balance Note: These advances are in the normal course of business. 36.3 The Company being a wholly State owned enterprise, disclosure as regards related party relationship with other State controlled enterprises and transactions with such enterprises has not been made in accordance with the notified “Accounting Standard-18 Related party disclosures”. 37. AUDITOR’S REMUNERATION (STATUTORY/BRANCH AUDITORS) Particulars Year ended 31 March 2014 Statutory auditor Branch auditor Statutory auditor Branch auditor 13 227 13 227 Certification charges 2 36 1 36 Reimbursement of expenses 2 21 2 19 17 284 16 282 Other services - - 4 - Tax audit fee - 24 - 22 Statutory audit fee Total Year ended 31 March 2013 Note: Fees exclusive of service tax and cess wherever applicable. 38 AS 29 DISCLOSURE REQUIREMENT The disclosure relating to provisions in terms of AS 29, to the extent available, are as under: 90 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) Name of Provisions Opening balance as at 01 April 2013 Wealth tax Contingencies Total 390 (397) 1,256 (1,192) 1,646 (1,589) Fresh provision made during the year 84 (85) 435 (120) 519 (205) Provision utilized during the year 85 (92) 1 (56) 86 (148) Provision written back during the year 146 146 - Closing balance as at 31 March 2014 389 (390) 1,544 (1,256) 1,933 (1,646) Note: Figures in bracket denotes previous year figures. 39. OTHER SCHEDULE-VI REQUIREMENTS Information required as per Note 5(viii) of General Instructions for preparation of Statement of Profit and Loss, Part II of Revised Schedule VI of Companies Act, 1956, to the extent available, is as under: 39.1 Value of Imports on CIF Basis : Particulars Year ended 31 March 2014 957 15,721 16,678 Raw material Components and spares parts Capital goods Total Year ended 31 March 2013 2,401 57,861 60,262 Note: One circle (previous year one circle) has not ascertained the value of import on CIF basis. 39.2 The expenditure in foreign currency: Particulars Year ended 31 March 2014 937 23 8,685 9,645 Expenses on services Travelling Others Total Year ended 31 March 2013 7,307 19 9,086 16,412 Note: One circle (previous year one circle) has not ascertained the value of expenditure in foreign currency. 39.3Consumption of imported and indigenous stores and spares parts (to the extent identified) : Particulars Imported Indigenous Total Year ended 31 March 2014 (Rs. in lacs) % 21,908 56 17,325 44 39,233 100 (Rs. in lacs) 12,176 22,894 35,070 Year ended 31 March 2013 % 29 71 100 Note: One circle (previous year one circle) has not ascertained the consumption of imported and indigenous stores and spares parts. 91 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 39.4 Earnings in foreign currency : Particulars Year ended 31 March 2014 56 2,548 685 3,289 Training fee Income from services Others Total Year ended 31 March 2013 51 8,423 569 9,043 Note: One circle (previous year one circle) has not ascertained the value of earnings in foreign currency. 40. LEASE The Company has taken vehicles for senior executives under operating leases, which expire between May 2013 to May 2018 (previous year April 2014 to July 2017). The gross rental expenses, excluding service tax, for such vehicles are Rs. 92 lacs (previous year Rs. 92 lacs). The committed lease rentals in the future are: Particulars Not later than one year (excluding service tax) Later than one year and not later than five years (excluding service tax) Total Year ended Year ended 31 March, 2014 31 March, 2013 90 88 110 121 200 209 41. Vide a MoU entered during the year between the Company and MTNL, rentals will be calculated at mutually agreed rates after review of space occupied by both the aforementioned Public Sector Undertakings (PSUs) in each others buildings. 42. CONTINGENT LIABILITIES AND COMMITMENTS: 42.1 Contingent liabilities (i) Claims not acknowledged as debts are as follows: Particulars As at 31 March 2014 As at 31 March 2013 No. of Amount No. of Amount cases cases 36 133 55 143 11 1,372 39 2,495 120 22,152 94 17,127 57 14,354 59 16,747 20 3,536 17 3,216 2 1,136,678 1 691,186 1 2,465 43,184 154,565 633 25,012 43,431 1,335,255 898 755,926 TR Billing Enhanced sales tax in lieu of C/D Forms On account of service tax disputed Sales tax disputed Central excise claims License fee and spectrum charges [note 1] Foreign exchange fluctuation loss [note 2] Others [note 3] Total Note 1: Demand raised by DoT amounting to: (i) Rs. 6,91,186 lacs on account of one time spectrum charges for Global System for Mobile (GSM) spectrum held by the Company, the matter is subjudice by other operators and the amount is not finally crystallized. 92 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) (ii) Note 2: Note 3: Rs. 4,45,492 lacs on account of provisional assessment of license fee for the years 2006-07 to 2008-09, the matter has been taken up with DoT for revision. The net amount payable to Pakistan Telecom Company Limited for settlement of telecom dues amounting to Rs.17,671 lacs payable in Gold Franc currency have been accounted for in the book of Maharashtra telecom circle in the year 2012-13 pertaining to the period upto June 2003. No claim has been received from Pakistan Telecom Company Limited on account of telecom traffic. In the absence of relevant details of traffic data, no recognition of income and provisioning for expenditure related to it has been accounted for, for the above period. The Management has decided not to recognise the foreign exchange fluctuation for the claims recoverable/payable from/to PTCL in the books of accounts. Henceforth, the same will be shown as contingent liabilities. The contingent liability in connection to 23 cases included under the head ‘Others’ in the above table is not ascertainable. ii) Claims pending in court related to Land acquisition, TR billing, Service tax, Central Excise and Sales tax, Arbitration cases and others. Particulars As at 31 March 2014 As at 31 March 2013 14,438 16,520 848,092 273,354 No. of cases Amount iii) Demands raised by the Income Tax Departments not acknowledged as debt are as follows: Assessment year Particulars As at 31 March 2014 Particulars As at 31 March 2013 Forum where pending Amount Forum where pending Amount 2001-02 (refer note 1) Writ at Hon’ble Delhi High - Court against re-assessment u/s 147 81,899 2002-03 (refer note 1) Appeal pending at ITAT - against penalty order u/s 271(1)(c) 27,307 2003-04 Appeal pending at ITAT against assessment u/s 143(3) 197,943 Appeal pending at ITAT against assessment u/s 143(3) 197,943 2004-05 Appeal pending at ITAT against assessment u/s 143(3) 36,110 Appeal pending at ITAT against assessment u/s 143(3) 36,110 Appeal pending at ITAT 9,684 against assessment u/s 263 / 143(3) 9,684 2004-05 Appeal pending at ITAT against (refer note 2) assessment u/s 263 / 143(3) Appeal pending at ITAT against assessment u/s 143(3) 31,667 Appeal pending at ITAT against assessment u/s 143(3) 31,667 2005-06 Appeal pending at ITAT against (refer note 3) penalty order u/s 271(1)(c) 115,316 Appeal pending at ITAT against penalty order u/s 271(1)(c) 115,316 2006-07 Appeal pending at ITAT against (refer note 4) assessment u/s 143(3) 92,606 Appeal pending at ITAT against assessment u/s 143(3) 92,606 2007-08 Appeal pending at ITAT against (refer note 5) assessment u/s 143(3) 97,095 Appeal pending at ITAT against assessment u/s 143(3) 97,095 2005-06 93 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 2008-09 Appeal pending at ITAT against (refer note 6) assessment u/s 143(3) 70,891 Appeal filed at ITAT against assessment u/s 143(3) 70,891 2009-10 Appeal pending at ITAT against (refer note 7) assessment u/s 143(3) 29,749 Appeal filed at ITAT against assessment u/s 143(3) 59,429 Appeal pending at CIT (A) against assessment u/s 143(3) 3,071 Appeal filed at CIT (A) against assessment u/s 143(3) 3,071 2011-12 Appeal pending at CIT (A) (refer note 8) against assessment u/s 143(3) 623,422 2010-11 Total Notes : 1. 2. 3. 4. 5. 1,307,554 823,018 The cases have been decided in the favour of the Company hence not acknowledged as contingent liability. Assessment order under section(u/s) 263/143(3), dated 25 September, 2009 has been passed for assessment year 2004-05, whereby deduction u/s 80-IA amounting to Rs. 4,52,830 lacs was disallowed. An additional demand of Rs. 1,00,856 lacs has been raised against the Company. The appeal filed against this assessment has been decided partly by CIT (A) in favour of the Company vide their order dated 30 April 2010.As per appeal effect u/s 250/263/143(3) dated 30 June 2010 for effecting order of CIT (A) dated 30 April 2010, the additional demand of Rs. 1,00,856 lacs has been reduced to Rs. 9,684 lacs. Further appeal has been filed with Hon’ble ITAT against the order of CIT (A). The appeal filed against the penalty for A.Y. 2005-06 under section 271(1)(c) imposed to the extent of Rs. 1,15,316 lacs has been disposed of by CIT(A) vide their order dated 14 March 2012. Substantial relief has been allowed to the Company as mentioned below. S. No. Particulars Additions under normal provisions/section 115JB Penalty (100%) 1 2 Depreciation Normal 82,994 Write off – other than bad debts Normal - 3 Disallowance of claims of deductions u/s 80-IA Normal 25,838 4 Provision of bad and doubtful debts Section 115JB 5,630 Total 114,462 Further, second Appeal has been filed by both the Company and Income Tax Department with Hon’ble ITAT against order of CIT(A) vide Appeal No 2196/DEL-2012 and 2799/DEL2012 respectively. For assessment year 2006-07, an additional demand of Rs. 51,890 lacs was raised against the Company vide assessment order u/s 143(3) dated 27 December 2007. The additional demand for assessment year 2005-06 has further been increased from Rs. 51,890 lacs to Rs. 92,606 lacs vide assessment order u/s 154/143(3) dated 24 September 2010. The appeal filed against this assessment has been decided partly in favour of the Company by CIT (A) vide their order dated 28 March 2008. The Company has filed appeal before ITAT against the order of CIT (A). For assessment year 2007-08, an additional demand of Rs. 35,218 lacs was raised against the Company vide assessment order u/s 143(3) dated 14 December 2009. The additional demand for A.Y. 2007-08 has further been increased from Rs. 35,218 lacs to Rs. 97,095 lacs vide assessment order u/s 154/143(3) dated 10 August 2010. The appeal filed against this assessment has been decided partly in favour of the Company by CIT (A) vide their Order dated 29 March 2011. The Company has filed appeal before ITAT against the order of CIT (A). 94 Annual Report 2013-14 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 6. 7. 8. 9. 10. 11. iv) Liability on account of bank guarantees given by the Company. Item No. of cases Amount v) For assessment year 2008-09, an additional demand of Rs. 1,00,202 lacs was raised vide assessment order dated 23 December 2010. Vide rectification order u/s 154/143(3) dated 30 January 2012, the additional demand raised vide assessment order u/s 143(3) dated 23 December 2010 has been reduced from Rs. 1,00,202 lacs to Rs. 70,891 lacs. First appeal filed before CIT (A) against Assessment u/s 143 has been disposed off by CIT (A) vide their order dated 16 February 2012 and order u/s 154 dated 12 March 2012. Second appeal has been filed with ITAT against above mentioned orders of CIT (A). For assessment year 2009-10 an additional demand of Rs. 59,429 lacs had been raised vide assessment order dated 02 November 2011. This amount has already been paid by the Company/adjusted by way of refund of other assessment years. The Company filed appeal before CIT(A) against the assessment order which was decided vide appellate order dated 24 September 2012.The additional demand was reduced from Rs. 59,429 lacs to Rs. 29,749 lacs. Hence a relief of Rs. 29,679 lacs has been obtained by the Company by appeal effect of order dated 24 September 2012 passed by CIT(A)-V, New Delhi. A refund of Rs. 31,163 lacs has been granted to the Company (including interest u/s 244A amounting to Rs. 1,484 lacs) which has been adjusted against the outstanding demand of assessment year 2001-02. Income Tax Department has filed an appeal in ITAT against appellate order. The Company also filed the appeal. For assessment year 2011-12, an additional demand of Rs.6,23,422 lacs was raised against the Company vide assessment order u/s 143(3) dated 31 March 2014. The Company has filed appeal before CIT (A) against the assessment order u/s 143(3) on 29 April 2014. Penalty proceedings u/s 271(1)(c) of the Income Tax Act 1961 which was initiated against the Company for A.Y. 2001-02, A.Y. 2003-04, A.Y.2004-05, A.Y.2006-07, A.Y.2007-08, A.Y.2008-2009 has been kept in abeyance. The additional demand, if any, has not been quantified. Additional interest u/s 234B and 220, if any, arising out of above-mentioned income tax proceedings has not been quantified since demand has not been finally crystallised against the Company. As per records, an amount of Rs. 5,21,930 lacs (previous year Rs. 5,96,535 lacs) has been adjusted by Income Tax Department against the additional demand of Rs. 13,07,554 lacs (previous year Rs. 8,23,018 lacs) mentioned above which is contested by the Company at appropriate forums. As at 31 March 2014 As at 31 March 2013 With cash margin Without cash margin With cash margin Without cash margin 33 395 38 366 1,169 6,250 427 5,331 As per Office Memorandum (OM) dated 19 November 2009, pension contribution was payable on the actual pay drawn as on 01 January 2007 (being the date of implementation of second pay commission for IDA). Whereas the Company was paying pension contribution on maximum of the scale as advised by DoT. However, from 01 December 2011 the management has decided to pay the pension contribution as per office memorandum dated 19 November 2009. For those who are retiring within six months, pension contribution is paid on maximum of the pay scale as per letter no 7-45/2008-TA-I Dated 19 April 2013 of Director(A/cs-I)IA, DoT. The actual difference between these two methods of pension contribution payment upto 31 March 2014 is Rs. 70,703 lacs (previous year Rs. 30,844 lacs). 95 Summary of significant accounting policies and other explanatory information for the year ended 31 March 2014 (All amounts in Rs. lacs, unless otherwise stated) 42.2 Commitments a) Capital commitments (i) The estimated amounts of contracts remaining to be executed on capital account and not provided for in relation to execution of works and purchase of equipments are Rs. 1,21,749 lacs (previous year 2,31,039 lacs). (ii) In six circles (previous year thirteen circles) the estimated amount of contract remaining to be executed on capital account has not been ascertained. b) Other commitments (i) The amount of other commitments amounting to Rs. 8,333 lacs is ascertained in two circles (previous year NIL circle). 43. CURRENT TAX 44. 45. 46. 47. 48. 49. The provision for income tax for the current year has not been made since the Company is not having any taxable income either under normal provision of Income Tax Act, 1961 or special provision u/s 115JB (Minimum alternate tax) of the Income Tax Act, 1961. The Company is executing various projects for various Government departments on reimbursement basis. An agreement dated 16 May 2013 has been entered into between the Company and Bharat Broad band Nigam Limited (BBNL) with regard to contracting of laying OFC, installation of equipment, operation and maintenance on agreed terms and conditions of the network so built in pursuance of MOU dated 04 December 2012. The said agreement has come into effect from 17 May 2013. During the current year employees of the Company have contributed an amount of Rs. 1,488 lacs in the Prime Minister National Relief Fund for disaster relief measures and rehabilitation of the victims of flood in Uttarakhand. The Company has discontinued its Telegram business (including Telex and Long Distance Telegraph and Telex system) with effect from 15 July 2013 and decommissioning of assets (other than land, building, furniture & fixture and computers) is under process in the circles having Telegram service assets. The net depreciated value of such assets is Rs. 1,044 lacs as on 31 March 2014. In Uttarakhand circle of the Company natural calamity due to cloud burst and heavy flood occurred in the month of June 2013 and assets worth Rs. 91 lacs having net depreciated value of Rs. 16 lacs were destroyed. The same have been written off in the books of accounts. Figures of the previous year have been regrouped or reclassified wherever necessary to conform to the current years grouping and classification. for Walker Chandiok & Co LLP (formerly Walker, Chandiok & Co) Chartered Accountants Sd/per Atul Seksaria Partner For and on behalf of Bharat Sanchar Nigam Limited Sd/A. N. Rai Chairman and Managing Director Sd/Anupam Shrivastava Director (Finance) Sd/Sujata Ray ED Finance Sd/Rajeev Singh General Manager (Corporate Accounts) Sd/H.C.Pant Company Secretary and Sr. General Manager (Legal) Place : New Delhi Date : 29 August 2014 96 Annual Report 2013-14 Independent Auditors’ Report To the Members of Bharat Sanchar Nigam Limited Report on the Financial Statements 1. We have audited the accompanying financial statements of Bharat Sanchar Nigam Limited, (the ‘Company’), which comprise the Balance Sheet as at 31 March 2014 the Statement of Profit and Loss and Cash Flow Statement for the year then ended and a summary of significant accounting policies and other explanatory information. These financial statements comprise of 48 circles, out of which 1 circle is audited by us and remaining 47 circles are audited by branch auditors appointed under Section 228 of the Companies Act, 1956 by the Comptroller and Auditor General of India. Management’s Responsibility for the Financial Statements 2. Management is responsible for the preparation of these financial statements, that give a true and fair view of the financial position, financial performance and cash flows of the Company in accordance with the accounting principles generally accepted in India, including the Accounting Standards notified under the Companies Act, 1956 (the ‘Act’) read with the General Circular 15/2013 dated 13 September 2013 of the Ministry of Corporate Affairs in respect of section 133 of the Companies Act, 2013. This responsibility includes the design, implementation and maintenance of internal control relevant to the preparation and presentation of the financial statements that give a true and fair view and are free from material misstatement, whether due to fraud or error. Auditors’ Responsibility 3. Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with the Standards on Auditing issued by the Institute of Chartered Accountants of India. Those Standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. 4. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the Company’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of Company’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of the accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. 5. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified audit opinion. Basis for Qualified Opinion Assets and liabilities taken over from Department of Telecommunication (‘DoT’) and the amounts receivable and payable to DoT 6. As detailed in note 28, 31.1 and 31.3 to the financial statements, assets and liabilities (including contingent liabilities) taken over from DoT have been verified and valued by the management 97 based on internal calculations and are subject to reconciliations and confirmation from DoT as regards to ownership, value and classification. The consequential impact on the financial statements, if any, as a result of the same is presently not ascertainable. Further, subsequent adjustments made on account of identification and recognition of net assets is adjusted to capital reserve. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 7. As detailed in note 32 to the financial statements, amounts due from and to DoT included in current assets and current liabilities aggregating to Rs. 173,669 lacs (previous year Rs. 170,985 lacs) and Rs. 39,109 lacs (previous year Rs. 47,207 lacs) respectively are subject to confirmations and reconciliation. Consequently, the impact of the adjustments, if any, on the financial statements is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Fixed Assets 8. As reported by auditors of 25 circles, Capital work-in-progress, inter alia, includes balances pending capitalisation for long-periods of time owing to pending analysis of status, value and obtaining of commissioning certificates. The consequential impact on the capital work-inprogress, fixed assets, depreciation and loss for the year, if any, is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 9. As reported by auditors of 6 circles, in the absence of information in respect of certain items of fixed assets capitalised, particularly batteries, it could not be established whether assets capitalised were on account of replacement/extension of an existing asset or additional acquisition of a new asset and hence the consequential impact of the same on the classification/ value of the respective asset, depreciation and amortisation, expenses and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 10. As reported by auditors of 6 circles, the leasehold land as identified and valued by the respective circles have been incorporated in the books of accounts and amortised with effect from the date of formation of the Company. Hence, in respect of the lands still not identified and/or duly incorporated in the books of accounts of the respective circles, the consequential impact on value of fixed assets, amortisation and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 11. As detailed in note 31.2 to the financial statements, auditors of 4 circles have reported on the expired/non renewal of leases on lands on which the Company had constructed buildings. The management has not made any provision for the surrender value/written down value of the aforementioned buildings. The consequential impact of adjustment on fixed assets, depreciation and amortisation and loss for the year, if any, is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 12. As stated in note 13(a) and 31.3 to the financial statements, fixed assets, inter alia, includes land pertaining to 25 circles, purchased/acquired on leasehold/ freehold basis through various authorities, the title deeds of which are yet to be executed in the name of the Company. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 98 Annual Report 2013-14 13. As stated in note 47 to the financial statements, Telegraph and Telex services was discontinued by the Company with effect from 15 July 2013. However, assets (other than land, building, furnitures and computers) relating to the aforementioned service have not been identified, classified and valued as decommissioned asset. In the absence of specific details, the consequential impact of adjustments, if any, on the financial statements is presently not ascertainable. 14. The accounting policy of the Company as stated in note 2.6 to the financial statements with respect to the decommissioned assets has not been uniformly applied across all circles. In 15 circles, these are not recorded at lower of the cost or net realisable value while in certain circles, the decommissioned assets have not been appropriately adjusted from the block of fixed assets and depreciation is still being charged on such decommissioned assets. In the absence of sufficient details, we are unable to comment upon the impact of adjustment on the fixed assets, current assets, depreciation and amortisation and loss for the year, if any, arising out of the same. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 15. The following accounting treatments by the Company in respect of fixed assets and capital works-in-progress are not in accordance with the provisions of Accounting Standard – 6, Depreciation Accounting; Accounting Standard - 10, Accounting for fixed assets, and Accounting Standard – 26, Intangible Assets notified vide Companies (Accounting Standards) Rules, 2006: a) As detailed in note 31.6 to the financial statements and as reported by auditors of 21 circles, the Company has not consistently adhered to capitalizing the overheads expenses specifically attributable to the capital work – in – progress but has recorded the same on estimated/fixed percentage/proportionate/payment basis. b) The Company capitalises the assets, as reported by auditors of certain circles, on periodic basis instead of at the ready to use date. c) Accounting policies regarding capitalization, disposal, depreciation and amortization of fixed assets are not uniformly applied in case of 21 circles. The resultant impact of the above non compliance with the standards on the value of fixed assets, capital work-in-progress, depreciation and amortization and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Current Assets and Current Liabilities 16. The Company does not follow a system of obtaining confirmation and performing reconciliation of balances in respect of trade receivables, deposits with departments/companies (including Mahanagar Telecom Nigam Limited), claims recoverable from/payable to DoT (including license fees payable as detailed in note 42.1 of the financial statements) or to/ from other government departments/authorities, subscriber/customer deposit accounts, trade payable and claims payable. Due to non-availability of confirmations and reconciliations of the aforementioned account balances, we are unable to quantify the impact of the adjustments, if any, arising from reconciliation and settlement of account balances on the financial statements. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 17. As detailed in note 18(a) to the financial statements, no adjustment has been recorded for the differences of Rs. 971 lacs (previous year Rs. 22,917 lacs) in General ledger and Subsidiary ledger in respect of trade receivables for 7 circles. Further, as reported 99 by auditors of certain circles, there are unquantifiable differences between the general ledger / trial balance and accounting records pertaining to loans and advances, current assets and current liabilities. The impact on the financial statements, if any, owing to the aforementioned non-reconciliations is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 18. As reported by auditor of 4 circles, there are differences in the inventory records between stores ledger and General ledger/Trial balance, the impact of the same is currently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 19. As reported by auditors of 2 circles, certain units have not applied the Company's policy of valuation of inventory on weighted average method as stated in note 2.8 to the financial statements. The impact of the adjustment, if any, on inventory, consumption and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Inter/ Intra Circle Remittance Account 20. As detailed in note 33 to the financial statements, the Inter-Circle/Unit remittance balances amounting to Rs. 86,537 lacs (previous year Rs. 102,458 lacs) are yet to be reconciled. Pending such reconciliations, the possible cumulative impact of the adjustments, if any, on assets and liabilities and the current and prior year(s) income and expenditure is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. License Fee, Spectrum Charges, Inter Connect Usage Charges 21. As detailed in note 29 to the financial statements, the Company segregates revenue from NLD (National long distance)/ILD (International long distance) on an estimated basis instead of actual usage of pulse which consequently results in recognition of the license fees on an estimated basis. The impact of adjustment, if any, on the license fees expense, recoverable/ payable from DoT and loss for the year is presently not ascertainable for the year. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Revenue 22. As reported by auditors of 6 circles, the income from recharge coupons, prepaid calling cards, internet connection cards, sancharnet cards and stock of recharge coupons and prepaid calling cards are subject to reconciliations. In the absence of specific details, the impact of adjustment, if any, on financial statements is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 23. As reported by auditors of 3 circles, the revenue for the current year, inter alia, includes amounts pertaining to prior period(s). This has not been separately disclosed in the financial statements in a manner that their impact on the current year’s loss can be perceived, which is not in accordance with the notified Accounting Standard – 5, Net Profit or Loss for the Period, Prior Period Items and Changes in Accounting Policies. The consequential impact of adjustments, if any, on the financial statements is presently not ascertainable. 100 Annual Report 2013-14 24. As stated in note 2.3-(e), (f) and (i) to the significant accounting policies, certain items of revenue are accounted for on cash basis instead of the accrual basis of recognition of revenue which is not in accordance with the generally accepted accounting principles in India. The impact of the adjustment, if any, in respect thereof on revenue, trade receivables and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Provisions and contingent liabilities 25. The provisions and the disclosures with regard to matters under litigations have been made based upon the management estimates. Based upon the report of auditors of 8 circles, sufficient and appropriate audit evidence for examining and verifying the quantum of contingent liabilities disclosed in note 42.1 to the financial statements has not been obtained. In the absence of the adequate details and documents and pending the responses to our confirmation requests in respect of the litigations at the corporate level, the impact of adjustments/disclosures, if any, on the financial statements is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Miscellaneous 26. The Company has not complied in respect of the following Accounting Standards notified vide Companies (Accounting Standards) Rules, 2006: i) As reported by auditors of 11 circles, in absence of adequate information, details and records of old, non-moving, damaged and unserviceable inventories could not be identified The adjustment, if any, on inventories, consumption and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. ii) As detailed in note 35 to the financial statements and as reported by auditors of 13 circles, the expenses, incomes, assets and liabilities are not properly disclosed under the reportable segment as per the notified Accounting Standard 17 on Segment Reporting. In our opinion, the same does not give true and fair disclosure of the segment-wise operations of the Company as required by the aforementioned accounting standard. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. iii) As stated in note 15 to the financial statement, the Company as at 31 March 2014 has deferred tax assets (net) amounting to Rs. 23,773 lacs. Since the Company has a recent history of losses and owing to lack of virtual certainty and convincing evidence that sufficient future taxable income will be available against such deferred tax asset and as stipulated by the notified Accounting Standard-22, Accounting for taxes on income, the amount of such deferred tax asset should be written off. Consequent to the above, loss for the year in the statement of profit and loss is under-stated by Rs. 23,773 lacs and the balance of deferred tax asset included under Non-Current Assets, has been overstated by the corresponding amount. iv) The Company has not carried out any Techno-economic assessment during the year ended 31 March 2014 and hence identification of impairment loss and provision thereof, if any, has not been made. The same is not in accordance with the notified Accounting Standard 28 on Impairment of asset. The consequential impact of adjustment, if any, 101 on the financial statements is currently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. v) The accounting for capital and revenue grant in accordance with the notified Accounting Standard 12 on Accounting for grants is not followed consistently as reported by auditors of 16 circles. In the absence of specific details, the consequential impact of adjustment, if any, on the financial statements is presently not ascertainable. vi) The accounting policy as referred to in note 2.10(b) to the financial statements with respect to the liability on account of post-retirement medical benefits of employees including retired employees, a defined benefit plan, is recognized on actual basis in respect of bills received by the Company instead of recognizing the liability for the same as the present value of the defined benefit obligation at the balance sheet date calculated on the basis of actuarial valuation in accordance with the notified Accounting Standard – 15 on Employee Benefits. The consequential impact of adjustment, if any, owing to this non –compliance on the financial statements is presently not ascertainable. 27. As stated in the note 2.12 of the financial statements, only individual transactions of income/ expenditure exceeding Rs. 5 lacs, are considered for evaluation as prior-period items. In our opinion, the said accounting policy is not in accordance with the generally accepted accounting principles in India and the same should be evaluated on aggregation of all prior period transactions of similar nature irrespective of individual transaction values, for possible adjustment/disclosure in the financial statements. The consequential impact of the adjustment, if any, on the income, expense and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 28. As reported by 14 circles and detailed in note 10(a) to the financial statements, these circles have not identified units covered under Micro, Small and Medium Enterprises Development Act, 2006 (‘MSMED Act, 2006’) and hence disclosures as required under the MSMED Act, 2006 is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 29. The disclosure requirements of the Revised Schedule VI of the Companies Act, 1956 has not been properly adhered to in the presentation and disclosure of financial statements of the Company in respect of classification of assets/liabilities into current and non-current and secured and unsecured, wherever applicable; categorisation of assets/liabilities into appropriate accounting captions; changes in inventory; non-disclosure of consumption of stores and spares; consumption of imported and indigenous stores and spares parts; capital and other commitments and expenditure and earnings in foreign currency. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 30. As reported by auditors of 10 circles, compliances with regard to deposition, deduction, reconciliation of service tax and tax deducted at source are pending to be made. In the absence of specific details, we are unable to comment on its consequential impact, if any, on the financial statements. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 31. As detailed in notes (1) and (2) of the Cash Flow Statement, certain assumptions have been made for the purpose of preparation of the Cash Flow Statement. In the absence of the appropriate details, we are presently unable to ascertain the impact, if any, on the adjustments/ 102 Annual Report 2013-14 disclosures in the Cash Flow Statement. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Qualified Opinion 32. In our opinion and to the best of our information and according to the explanations given to us and based on the consideration of the reports of the other auditors, except for the effects/ possible effects of the matters described in the Basis for Qualified Opinion paragraph the financial statements give the information required by the Act in the manner so required and give a true and fair view in conformity with the accounting principles generally accepted in India: i) in the case of the Balance Sheet, of the state of affairs of the Company as at 31 March 2014; ii) in the case of Statement of Profit and Loss, of loss for the year ended on that date; and iii) in the case of the Cash Flow Statement, of the cash flows for the year ended on that date. Emphasis of Matter 33. We draw attention to note 14 to the financial statements of the Company regarding investments in ITI Limited aggregating to Rs. 20,000 lacs as at 31 March 2014. The management, based on the factors mentioned in the said note, believes that the diminution in the value of investments is temporary in nature and hence no provision in respect of aforementioned amount has been made in the accompanying financial statement. Our opinion is not qualified in respect of this matter. Report on Other Legal and Regulatory Requirements 34. As required by the Companies (Auditor’s Report) Order, 2003 (the ‘Order’) issued by the Central Government of India in terms of sub-section (4A) of Section 227 of the Act, we give in the Annexure a statement on the matters specified in paragraphs 4 and 5 of the Order. 35. As required by Section 227(3) of the Act, we report that: a. Except for the effects/ possible effects of the matters described in the para 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 25, 26(i), 26(v) and 30 of Basis of Qualified Opinion paragraph, we have obtained all the information and explanations which to the best of our knowledge and belief were necessary for the purpose of our audit; b. Except for the effects/ possible effects of the matters described in the para 6, 8, 9, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26(i), 26(iii), 26(iv), 26(v), 26(vi), 27 and 29 of Basis of Qualified Opinion paragraph, in our opinion, proper books of account as required by law have been kept by the Company so far as appears from our examination of those books and proper returns adequate for the purposes of our audit have been received from branches not visited by us. The circle Auditor’s Reports have been forwarded to us and have been appropriately dealt with; c. We have received the reports on the accounts of the circle offices audited under section 228 by other auditors and have appropriately dealt with these while forming our audit opinion. d. Except for the effects/ possible effects of the matters described in the Basis of Qualified Opinion paragraph, the financial statements dealt with by this report are in agreement 103 e. f. with the books of account and with the audited returns received from the Circles; Except for the effects/ possible effects of the matters described in the Basis of Qualified Opinion paragraph, in our opinion, the financial statements comply with the Accounting Standards notified under the Companies Act, 1956 read with the General Circular 15/2013 dated 13 September 2013 of the Ministry of Corporate Affairs in respect of section 133 of the Companies Act, 2013; and Since, the Company is a Government Company, clause (g) of sub-section (1) of section 274 of the Companies Act, 1956 regarding obtaining written representations from the directors of the Company, is not applicable to the Company in terms of notification no. GSR-829(E), issued by Ministry of Corporate Affairs, dated 21 October 2003. Other Matter 36. We did not audit the financial statements of 47 circles and balances pertaining to the corporate office, which reflect total assets (including intra/inter circle remittances) of Rs. 4,999,244 lacs as at 31 March 2014; total revenues of Rs. 2,722,823 lacs and net cash inflows aggregating to Rs. 5,173 lacs for the year then ended. The financial statements of the aforementioned 47 circles have been audited by other auditors whose reports have been furnished to us by the management, and our opinion on the financial statements of the Company for the year then ended to the extent they relate to the financial statements not audited by us as stated in this paragraph is based solely on the audit reports of the other auditors. Our opinion is not qualified in respect of this matter. 37. This report is effective as of 29 August 2014. Certain subsequent events or circumstances may have occurred between the auditors' report date of the respective circles of the Company and that of this audit report. Such events or circumstances could significantly affect the accompanying financial statements or the related disclosures forming part of these financial statements of the Company. In the absence of sufficient appropriate audit evidence in respect of the other circles, the impact of adjustments, if any, or disclosures to be included in these financial statements of the Company cannot be ascertained. For Walker Chandiok & Co LLP (formerly Walker, Chandiok & Co) Chartered Accountants Firm Registration No.: 001076N/N500013 Sd/per Atul Seksaria Partner Membership No. 86370 Place: New Delhi Date: 29 August 2014 104 Annual Report 2013-14 Annexure to the Independent Auditors’ Report of even date to the members of Bharat Sanchar Nigam Limited on the financial statements for the year ended 31 March 2014 Based on the audit procedures performed for the purpose of reporting a true and fair view on the financial statements of the Company and taking into consideration the information and explanations given to us, the books of account and other records examined by us in the normal course of audit and based on the audit reports of auditors of all the circles, we report that: (i) (a) The Company has maintained proper records showing full particulars, including quantitative details and situation of fixed assets except in case of 27 circles, where such records have not been appropriately maintained. Further, one of the circles of the Company does not have any fixed assets. Accordingly, the provisions of clause 4(i) of the order, in respect of this circle, are not applicable. In case of 12 circles, the fixed assets have been physically verified by the management during the year and no material discrepancies were noticed on such verification. In our opinion, the frequency of verification of the fixed assets is reasonable having regard to the size of the Company and the nature of its assets in respect of these circles. (b) However in case of 2 circles, the physical verification has not been completed and in case of 14 circles, the fixed assets have not been physically verified by the management during the year. Further, in the case of 18 circles, the management has furnished the certificate of physical verification of fixed assets but no documentary evidence was provided. Hence in respect of all these circles, we are unable to comment on the discrepancies, if any, which could have arisen on such verification. In our opinion, the frequency of verification of the fixed assets is also not reasonable having regard to the size of the Company and nature of its assets in respect of these circles. (c) In our opinion, a substantial part of fixed assets has not been disposed off during the year. (ii) (a) In case of 22 circles, the management has conducted physical verification of inventory at reasonable intervals during the year. Further, 7 circles do not carry any inventory and accordingly the provisions of clause 4 (ii) of the order are not applicable in respect of these circles. In case of 7 circles, the inventory has not been verified by the management during the year and owing to lack of adequate information at 12 circles, we are unable to comment on the provisions of clause 4 (ii) of the order in respect of these circles. In case of 8 circles, the procedures of physical verification of inventory followed by the management are reasonable and adequate in relation to the size of the Company and the nature of its business. (b) However, the inventory of 7 circles, have not been verified by the management during the year and owing to no documentation/inadequate documentation provided in case of 26 circles, we are unable to comment on the procedures of physical verification and reasonableness thereof. In case of 13 circles, proper records of inventory are being maintained and no material discrepancy between physical inventory and book records were noticed on physical verification. (c) Further, 28 circles are not maintaining proper records of inventory. We are, therefore, unable to comment on the discrepancies which could have arisen between physical inventory and book records. (iii) (a) The Company has not granted any loan, secured or unsecured to companies, firms or other parties covered in the register maintained under Section 301 of the Act. Accordingly, the provisions of clauses 4(iii)(b) to 4(iii) (d) of the Order are not applicable. 105 (e) The Company has not taken any loans, secured or unsecured from companies, firms or other parties covered in the register maintained under Section 301 of the Act. Accordingly, the provisions of clauses 4(iii)(f) and 4(iii)(g) of the Order are not applicable. (iv) In our opinion, in case of 15 circles, there is an adequate internal control system commensurate with the size of the Company and the nature of its business for the purchase of inventory and fixed assets and for the sale of goods and services. During the course of our audit, no major weakness has been noticed in the internal control system in respect of these activities. However, in case of 33 circles, the internal control system is not commensurate with the size of the Company and the nature of its business for the purchase of inventory and fixed assets and for the sale of goods and services. Out of these circles, 7 noticed continuing failures to correct major weaknesses in the internal control system. (v) The Company has not entered into any contracts or arrangements referred to in Section 301 of the Act. Accordingly, the provisions of clause 4(v) of the Order are not applicable. (vi) The Company has not accepted any deposits from the public within the meaning of Sections 58A and 58AA of the Act and the Companies (Acceptance of Deposits) Rules, 1975. Accordingly, the provisions of clause 4(vi) of the Order are not applicable. (vii) The Company has an internal audit system, the scope and coverage of which, in our opinion, requires to be further enhanced to be commensurate with its size and the nature of its business. (viii) The auditors of the 3 manufacturing circles have broadly reviewed the books of account maintained by the Company pursuant to the Rules made by the Central Government for the maintenance of cost records under clause (d) of sub-section (1) of Section 209 of the Act in respect of Company’s products and are of the opinion that, prima facie, the prescribed accounts and records have been made and maintained. However, no detailed examination of the cost records with a view to determine whether they are accurate or complete has been done for the Company as a whole. Further, in case of the remaining circles, the cost records are in the process of being prepared at the corporate level and hence, we are unable to comment on the completeness and accuracy of the same. (ix) (a) Subject to our comments in para 30 in the basis of qualified opinion paragraph of the audit report, 40 circles are regular in depositing the undisputed statutory dues including provident fund, investor education and protection fund, employees’ state insurance, income-tax, sales tax, wealth tax, service tax, custom duty, excise duty, cess and other material statutory dues, as applicable, with the appropriate authorities. Further 7 circles have generally been regular in depositing such dues, though there has been a slight delay in few cases. One circle has not been regular in depositing such dues and there have been significant delays in a large number of cases. Further, in case of 41 circles, no undisputed amounts payable in respect thereof were outstanding at the year-end for a period of more than six months from the date they became payable. Undisputed amounts payable in respect of 2 circles, which were outstanding at the year-end for a period of more than six months from the date they became payable are set out in appendix I to our report and in respect of 5 circles, such undisputed amounts payable has not been ascertained. Subject to our comments in para 30 in the Basis of Qualified Opinion paragraph of the audit report, in respect of 12 circles, there are no dues in respect of income-tax, sales tax, wealth tax, service tax, customs duty, excise duty and cess that have not been deposited with the appropriate authorities on account of any dispute and incase of 36 circles, there (b) 106 Annual Report 2013-14 are dues outstanding in respect of income-tax, sales tax, wealth tax, service tax, custom duty, excise duty, cess on account of any dispute, the said information has been detailed in appendix II to our report. (x) In our opinion, the company has no accumulated losses at the end of the financial year and it has not incurred cash losses in the immediately preceding financial year; however, in the current financial year, the Company has incurred cash losses. (xi) The Company has no dues payable to a financial institution or debenture-holders during the year. Accordingly, the provisions of clause 4(xi) of the Order are not applicable in respect of financial institution and debenture holders. In our opinion, the Company has not defaulted in repayment of dues to banks during the year. (xii) The Company has not granted any loans and advances on the basis of security by way of pledge of shares, debentures and other securities. Accordingly, the provisions of clause 4(xii) of the Order are not applicable. (xiii) In our opinion, the Company is not a chit fund or a nidhi/ mutual benefit fund/ society. Accordingly, provisions of clause 4(xiii) of the Order are not applicable. (xiv) In our opinion, the Company is not dealing or trading in shares, securities, debentures and other investments. Accordingly, the provisions of clause 4(xiv) of the Order are not applicable. (xv) The Company has not given any guarantees for loans taken by others from banks or financial institutions. Accordingly, the provisions of clause 4(xv) of the Order are not applicable. (xvi) The Company did not have any term loans outstanding during the year. Accordingly, the provisions of clause 4(xvi) of the Order are not applicable. (xvii) In our opinion and based upon examination of the books of account and utilization of funds of the Company on an overall basis, funds raised on short-term basis, prima facie, have been used for long-term purposes. (xviii) During the year, the Company has not made any preferential allotment of shares to parties and companies covered in the register maintained under Section 301 of the Act. Accordingly, the provisions of clause 4(xviii) of the Order are not applicable. (xix) The Company has neither issued nor had any outstanding debentures during the year. Accordingly, the provisions of clause 4(xix) of the Order are not applicable. (xx) The Company has not raised any money by public issues during the year. Accordingly, the provisions of clause 4(xx) of the Order are not applicable. (xxi) No fraud on or by the Company has been noticed or reported during the period covered by our audit except in the case of 8 circles. Out of which 4 circle auditors have reported inventory and cash embezzlements aggregating to Rs. 242.05 lacs, further 4 circles have reported on frauds being done by the employees of the company aggregating to Rs. 314.83 lacs. For Walker Chandiok & Co LLP (formerly Walker, Chandiok & Co) Chartered Accountants Firm Registration No.: 001076N/N500013 Sd/- per Atul Seksaria Partner Membership No.: 86370 Place: New Delhi Date: 29 August 2014 107 108 Circle name BRBAITT UP West TTC Jabalpur Total Name of statute Service Tax Act Work Contract Tax Act Service Tax Act Nature of dues Service Tax Work Contract Tax Service Tax Amount(Rs. in lacs) 686 188 8 882 The Haryana circle has not deposited service tax recovered from vendors and contractors on liquidated damages and the same has not been ascertained by the circle auditors. 4)As per the report of the circle auditors of Task Force Guwahati, Uttaranchal, Telecom Stores Calcutta and West Bengal service tax payable by the Company as service recipient under reverse charge mechanism has not been paid by the Company till the date of audit. 3) 2)The statutory dues outstanding for a period of more than 6 months have not been ascertained, in the absence of details, in case of NE-II, Himachal Pradesh, Andaman & Nicobar and Chattisgarh circles as reported by the respective circle auditors. 1)As per the report of the auditors’ of the Madhya Pradesh circle, value added tax (‘VAT) collected by some units on sale of tender forms has not been deposited with the Government and is payable for more than 6 months from the date they became payable. Notes: S. No 1 2 3 Bharat Sanchar Nigam Limited Appendix I referred under CARO[Clause- 4(ix)(a)] for the year ended 31 March 2014 Outstanding statutory dues as on 31 March 2014 for the period of more than 6 months from the date they become payable 109 2 1 Total CHENNAI TELEPHONES Total BIHAR TELEPHONES S. Circle name No. Provident fund Finance Act, 1994 Service tax Income tax Act, 1961 Tax deducted at source Provident fund Act Employee provident fund dues Employee provident fund Act Sales tax Entry tax Service tax Finance Act, 1994 Sales tax/Entry tax Nature of dues Name of statute 164 263 126 43 257 1,010 1,286 504 67 378 122 733 237 464 1,241 245 244 830 788 698 2,348 103 148 1,883 212 139 253 28 490 27 8 77 3 15,418 218 38 438 694 Amount (Rs. in lacs) Sep-10 Amount paid Period to which the (Rs. in amount relates Lacs) 2001 - 02 to 2005 2002 - 03 to 2005 2005 - 06 to 2006 2004 - 05 to 2005 2003 - 04 to 2006 2003 - 04 to 2006 - 07 2001 - 02 to 2006 - 07 2001 - 02 to 2005 - 06 2006 - 07 to 2007 - 08 2002 - 03 to 2006 - 07 2007 - 2008 2002 - 03 to 2005 - 06 2001 - 02 to 2005 - 06 2000 - 01 to 2004 - 05 2005 - 2006 2003 - 04 to 2005 - 06 2003 - 04 to 2006 - 07 2001 - 02 to 2006 - 07 2002 - 03 to 2005 - 06 2006 - 07 to 2007 - 08 2001 - 02 to 2005 - 06 2006 - 07 2007 - 08 to 2008 - 09 2005 - 06 to 2007 - 08 2005 - 06 to 2007 - 08 2004 - 2005 2008 - 2009 2009 - 10 to 2010 - 11 2005 - 2006 2008 - 09 July 2002 to February 2004 2005 - 2006 March 02 to January 05 Appendix II referred under CARO [Clause - 4 (ix) (b)] for the year ended 31 March 2014 Statutory dues not deposited on account of disputes as on 31 March 2014 Bharat Sanchar Nigam Limited Commissioner of service tax Commissioner of income tax appeal High court of Chennai Joint commissioner appeal Employee provident fund commissioner Bhagalpur High court, Patna Employee provident fund appellate tribunal High court High court Commissioner of central excise and service tax Forum where disputes are pending Annual Report 2013-14 110 4 3 UP-WEST TELECOMS Total UTTARANCHAL TELECOMS S. Circle name No. Nature of dues Service tax Entry tax Finance act, 1994 Sales tax Act Service tax Service tax Sales tax Income tax Act,1961 Penaltytax deducted at source Entry tax Act Employee provident fund against contract works Civil Works Civil Works Entry tax Tax deducted at source Income tax Act, 1961 Penaltytax deducted at source Tax deducted at source Entry tax Entry tax Entry tax act Sales tax Sales tax Employee provident fund department Arbitration act Arbitration act Sales tax Act Finance Act, 1994 Uttrakhand Trade tax Trade tax Act, 1948 Name of statute 26 14 5 108 22 17 15 55 139 737 276 1 28 13 19 31 16 40 13 1 287 2 217 14 80 1,613 67 5 14 28 5 1,270 12 5 38 25 25 25 14 Amount (Rs. in lacs) 227 7 11 15 28 140 55 Assistant commissioner, commercial tax, Haridwar Assistant commissioner, commercial tax, Haridwar Assistant commissioner, commercial tax, Haridwar Assistant commissioner, commercial tax, Haridwar Commissioner of central excise and service tax, New Delhi Assistant commissioner, service tax, Meerut Assistant Commissioner, tax Haridwar Assistant Commissioner, tax Rishikesh Joint Commissioner (appeal) tax Forum where disputes are pending Commissioner of central excise and service tax, New Delhi 2013 Disctrict jugde Nainital 2011 High court Allahabad 1990 - 2005 Allahbad , High court 2008 - 09 Commissioner of Income tax Agra 2008 - 09 Ccommissioner of Income tax Agra 2009 - 10 Commissioner of income tax (appeal) 2005 - 06 & 06 - 07 High court Allahabad 2007 - 08 Joint Commissioner (appeal) tax 2005 - 06 & 2006 - 07 High court Allahabad 2007 - 08 Joint Commissioner (appeal) tax 2003 - 04 Allahbad , High court 2004 - 2005 Commercial tax tribunal, G.B. Nagar 2003 - 2004 Allahbad , High court 2004 - 2005 Allahbad , High court 2005 - 2006 Income tax appellate tribunal 2006 - 2007 Income tax appellate tribunal 2003 - 2004 Allahbad , High court 2004 - 2005 Allahbad , High court 2002 - 2003 trade tax tribunal 1998 - 1999 to 2003 - 2004 Joint Commissioner (appeal) 2003 - 2004 Joint Commissioner appeal June 03 to December 03 Central excise and service tax appellate tribunal October 00 to September Central excise and service tax appellate tribunal 01 14 2000 - 2001 2004 - 05 to 2006 - 07 2007 - 2008 Amount paid Period to which the (Rs. in amount relates Lacs) 2004 - 2005 2006 - 07 2007 - 08 2004 - 05 2008 - 09 2000 - 01 2005 - 06 2006 - 07 2007 - 08 2008 - 09 2009 - 10 2010 - 11 Total S. Circle name No. 111 Cenvat CreditTower Material Finance act,1994 Sales tax Trade tax tax deducted at source Civil Work Sales tax Sales tax act Sales tax act Income tax act Arbitration act Sales tax act Income tax Act, 1961 Tax deducted at source Sales tax act Sales taxrentals Tax deducted at source Sales Income tax act, 1961 of Recharge Coupon Arbitration act Civil Work Civil Work Arbitration act Income tax act, 1961 Tax deducted at source Entry tax Trade tax UPTT Tax deducted at sourceSales of Recharge UP act,2007 Trade tax act Income tax act,1961 UPTT Sales tax Penalty Work Contract tax Penalty Sales tax Act Sales tax act Service tax Finance act, 1994 Finance act, 1994 Entry tax Act Entry tax Act Entry tax Service tax Tax deducted at sourcePublic call office Commision Finance act, 1994 Income tax act,1961 Nature of dues Name of statute - 2008 to 09 to 2011 to 12 1,353 15 2009 to 10 15 8 6,022 16 2004 to 05 132 1989 to 2005 16 132 124 1977 to 78 to 2004 to 05 2006 to 07 2008 to 2009 2005 to 06 2012 to 13 2008 2008 1999 to 2000 2000 to 01 2003 to 04 2004 to 05 6 2009 to 10 5 2007 to 08 to 2009 to 10 2008 to 09 to 2011 to 12 1 9 23 2 2 38 0* 0* 1 1 88 21 16 124 2006 to 07,2007 to 08 2003 to 04 20 2004 to 05 2006 to 07 2000 to 01,2001 to 02,2002 to 03 2007 to 08 2009 to 10 2000 to 2005 2000 to 2001, 2001 to 2002 August 02 to January 03 110 July 94 to March 98 2005 to 2006 to 2008 to 386 2009 2009 to 10,2011 to 12 1987 to 2003 2004 to 05 2003 to 2005 42 2002 to 2003 Disctrict jugde, Meerut Commissioner of income tax( appeal) Allahabad , High court Income tax appellate tribunal New Delhi Disctrict jugde, Meerut trade tax tribunal (Bareilly and Joint Commissioner trade tax (Bareilly) Income tax appellate tribunal High court, Allahbad Additional Commissioner (appeal) grade-2 Commissioner of central excise and service tax, New Delhi ITO (Tax deducted at source and Survey ALIGARH) Income tax appeal tribunal, Agra SRI D.S. Deshwal CE(C) BSNL, New Delhi SRI D.S. Deshwal CE(C) BSNL, New Delhi Disctrict jugde, Moradabad Disctrict jugde, Moradabad Assistant commissioner trade tax, ETAWAH Trade tax tribunal, Agra Income tax appellate tribunal Commissioner (appeal) Commissioner (appeal) Member tribunal trade tax, Agra Allahabad , High court Additional Commissioner (appeal) grade 2 Commissioner of central excise and service tax Commissioner (appeal) Trade tax authority Saharanpur High court, Allahbad Commissioner of Income tax (appeal) Amount paid Period to which the Forum where disputes are pending (Rs. in amount relates Lacs) January 03 to November 03 Commissioner excise and service tax 153 5 5 48 50 2 11 267 76 1 162 1,543 125 803 25 35 60 60 Amount (Rs. in lacs) Annual Report 2013-14 112 5 Karnataka Total JHARKHAND S. Circle name No. Finance act, 1994 Finance act, 1994 Name of statute Service tax on Public call office Service tax Penalty and Interest Service tax on Public call office Service tax on Public call office Service tax on Public call office Service tax Penalty and Interest Service tax on Public call office Service tax Nature of dues 57 58 58 143 10 22 22 12,277 259 6 7 238 1,180 263 86 412 403 263 913 13 64 1,674 2,552 653 39 326 2,928 Amount (Rs. in lacs) Additional commissioner Central excise, Mysore Joint commissioner Central excise, Mangalore Joint commissioner Central excise, Mangalore January 2008 to June 2010 Custom excise and service tax Appellate tribunal, Bangalore January 2008 to December Commissioner of central excise and service tax, 2008 Bangalore January 2008 to December Commissioner of central excise and service tax, 2008 Bangalore Custom excise and service tax Appellate tribunal, March 2008 to March 2009 Bangalore April 2009 to May 2009 January 2008 to March 2009 January 2008 to March 2009 Amount paid Period to which the Forum where disputes are pending (Rs. in amount relates Lacs) October 2003 to December Commissioner (appeal) 2003 Commissioner of central excise and service tax, 2005 to 06 Kolkata 2006 to 2007 April 2005 to November Commissioner of central excise and service tax 2006 April 03 to September 03 Commissioner (appeal) October 2003 to Commissioner of central excise and service tax, September 2008 Kolkata October 2008 to March Commissioner of Central excise and service tax 2010 1999 to 2000 Commissioner (appeal) 2007 to 08 Assistant Commissioner, Dhanbad Commissioner of central excise and service tax 2005 to 06 Commissioner 2001 to 2006 Supreme court Commissioner of central excise and service tax, April 2004 to March 2006 Kolkata April 2006 to March 2010 Range office, Jamshedpur October 2008 to March Commissioner of central excise and service tax, 2010 Kolkata 2000 to 2005 Commissioner (appeal) December 2005 to Commissioner of central excise and service tax August2009 Commissioner 2004 to 05 Commissioner (appeal) April 2002 to October Commissioner (appeal) 2003 October 2003 to March Commissioner of central excise and service tax 2008 Commissioner S. Circle name No. Name of statute 113 Service tax on Public call office Service tax Penalty and Interest Service tax on Public call office InterestEXCESS refund Service tax on Public call office Service tax on Public call office Service tax on Public call office 127 Service tax on Public call office February 08 to March 10 50 April 10 to July 10 January 08 to June 09 February 09 to December 09 33 26 January 08 to June 09 26 April 01 to March 04 December 2008 to September 2009 December 2007 to August 2010 February 08 to November 08 December 08 to March 09 April 09 to September 09 October 09 to March 10 April 09 to March 10 April 08 to March 11 January 2008 to June 2009 January 08 to March 10 3 Dharward, High court Forum where disputes are pending Chief commissioner of excise and customs, Mysore Additional commissioner of excise and customs, Mysore Commissioner of Central excise (appeal), Mangalore Commissioner of Central excise (appeal) Commissioner of central excise and service tax, Bangalore Commissioner (appeal) of Central excise, Custom and service tax, Mangalore Commissioner of central excise and service tax, Bangalore Commissioner (appeal) of Central excise, Custom and service tax, Mangalore Commissioner of central excise and service tax, Bangalore Commissioner (appeal) of Central excise Custom and service tax, Mangalore Deputy Commissioner of Central excise Custom and service tax, Gulbarga Commissioner of Central excise (appeal), Mangalore Commissioner (appeal) of Central excise, Custom and service tax, Mangalore Commissioner of Central excise, Mysore Karnataka , High court Custom excise and service tax Appellate tribunal, Bangalore Custom excise and service tax Appellate tribunal, Bangalore Assistant commissioner of commercial taxes, Mangalore April 2003 to March 2009 Filed appeal with KAT, Bangalore to get back the amount paid. Custom excise and service tax appellate tribunal, April 2004 to March 2005 Bangalore Commissioner (appeal) of Central excise,Custom and January 2008 to June 2009 service tax, Mangalore. January 2008 to March 2009 November 2005 to June 2006 April 2005 to March 2011 Amount paid Period to which the (Rs. in amount relates Lacs) 29 2 5 7 6 6 9 7 39 9 9 34 Service tax on Public call office Service tax on Public call office Service tax Penalty and Interest Payment Of Service Charges On Property Service taxIUC 61 Professional tax on Telephones exchange and Customer Service Centre 132 25 203 39 Service tax Professional tax on Telephones exchange and Customer Service Centre Service tax on Public call office Nature of dues Amount (Rs. in lacs) Annual Report 2013-14 114 Total S. Circle name No. 119 150 Cenvat creditexcise duty Cenvat creditexcise duty April 03 to March 07 173 Assistant commissioner of commercial taxes, Hubli Commissioner (appeal) of Income tax, Hubli Commissioner of Income tax, Hubli Commissioner (appeal) of Income tax, Hubli Additional Commissioner of Central excise, Mysore Commissioner of central excise and service tax, Bangalore Tax deducted at source April 04 to March 05 April 06 to March 11 April 01 to March 04 35 42 2,616 ASSITTANT Commissioner of commercial taxes, BELGAUM Dharward , High court Assistant Commissioner of commissionerERCAIL taxes, Davangeree January 09 to December 09 Karnataka , High court January 09 to December 09 Karnataka , High court 8 12 100 April 2005 to March 2010 April 05 to March 08 101 33 April 03 to March 07 April 2004 to March 2005 August 09 to August 10 2013 to 14 Amount paid Period to which the Forum where disputes are pending (Rs. in amount relates Lacs) March 96 to December 97 Karnataka , High court Commissioner of central excise and service tax, December 94 to March 02 Chennai May 05 to May 06 Commissioner of Central excise (appeal), Mangalore April 09 to September Additional commissioner of excise and customs, 09 Mysore Custom excise and service tax appellate tribunal, July 08 to March 09 Bangalore Custom excise and service tax appellate tribunal, November 07 to June 08 Bangalore September Custom excise and service tax appellate tribunal, 04 to September Bangalore 06 Custom excise and service tax appellate tribunal, August 07 to October 07 Bangalore 69 3 22 Cenvat creditexcise duty Cenvat Credit 440 Cenvat creditexcise duty 6 1 Cenvat creditexcise duty 0* 9 Penalty for Non-submission of EMF Radiation Norms Cenvat Credit 1 Cenvat credit 35 Interest on Serivce Tax Serivce Tax Nature of dues Tax deducted at sourcePublic call office Non Deduction Of Tax deducted at sourceOn Comission Income tax act, 1961 Tax deducted at source Public call office Professional tax on Telephones exchange and Customer Service Centre Property taxtowers Local property tax act Property taxtower Professional taxtelephone exchange and customer service centres Karnataka commercial tax Professional tax on Telephones exchange and Customer Service Centre Cenvat credit rules,2004 Name of statute Amount (Rs. in lacs) 7 RAJASTHAN S. Circle name No. 115 17 Cenvat Disallowance RECOVERY EXCESS Interest creditED IN SUBSCRIBER ACCOUNT Cenvat credit rules 2004 Sales tax act Finance act 1994 Cenvat credit rules 2004 Entry tax act 14 21 Entry tax 2 6 321 30 Cenvat credit disallowed SALE tax Service tax Cenvat AVAILED LY 16 refund Entry tax Entry tax act Cenvat credit rules 2004 Employee provident fund act 21 Service tax Finance act 1994 17 20 2004 to 05 2012 to 13 2008 to 12 2011 to 12 2013 April 05 to March 09 2007 to 09 2008 to 13 2008 to 13 2009 to 2010 2009 to 2010 1 4 2005 to 2008 2005 2008 2008 to 2009 2005 to 2006 2009 2009 to 2010 2005 to 2006 2003 to 2004 17 14 36 Entry tax Service tax Cenvat credit Service tax Service tax Service tax 71 4 Entry tax Entry tax DemandSerivce TaxINFRASTRUCTURE 22 13 1 112 2006 2006 1 23 2011 2010 2001 to 2006 Amount paid Period to which the (Rs. in amount relates Lacs) 2008 to 2009 38,883 8 5 4 Excise duty Cenvat credit Serivce Tax and Interest and penalty thereupon Cenvat credit Serivce Tax Non-PAYMENT of Serivce Tax on IUC Cenvat credit TAKENATD RAISED Entry tax Service tax Nature of dues Cenvat credit rules, 2004 Entry tax act Finance act 1994 Finance act,1994 Finance act, 1994 Finance act, 1994 Finance act,1994 Cenvat credit rules, 2004 Entry tax act Finance act, 1994 Cenvat credit rules, 2004 Entry tax act Entry tax act Finance act,1994 Cenvat credit rules, 2004 Name of statute Amount (Rs. in lacs) Central excise commissioner Jaipur RAJ. tax board Jaipur Commissioner of central excise and service tax New Delhi Rajasthan , High court Rajasthan , High court Jaipur Employee provident fund Appellate tribunal New Delhi commissioner (appeal-I) Jaipur Rajasthan , High court ADJ-II Jaipur Commissioner of central excise and service tax New Delhi , High court Jaipur Commissioner of central excise and service tax, New Delhi Commissioner of central excise and service tax, New Delhi Commissioner of central excise and service tax, New Delhi Joint Commissioner Central excise Jaipur Rajasthan , High court, Jaipur bench, Jaipur Rajasthan , High court, Jaipur Rajasthan , High court Additional commissioner of Central excise, Jaipur Tax board, Jaipur Commissioner of Central excise, Jaipur Commissioner of central excise and service tax Dy. Commissioner Jaipur Commissioner of central excise and service tax, New Delhi Commissioner appeal-I, Central excise, Jaipur Rajasthan , High court, Jaipur bench, Jaipur Forum where disputes are pending Annual Report 2013-14 116 8 PUNJAB Total S. Circle name No. Service tax Finance act 1994 Service tax Service tax Employee provident fund act Service tax Employee provident fund assessed contract labour Service tax Service tax Employee provident fund 592 10 14 33 1,108 7 26 Cenvat credit Rate Difference Serivce Tax 31 149 Cenvat credittowers VATboard band 14 42,460 4 Employee provident fund act Serivce Tax Service tax act 193 46 Cenvat credit Finance act 1994 13 32 Excise duty Cenvat credit rules 2,166 State Punjab V/s UBI Service tax Service tax act 2 87 Cenvat credit DisallowanceSerivce Tax Service tax act Cenvat credit rules,2004 Sales tax act Employee provident fund act Sales tax act Service tax 1 8 1 Appeal for refund InterestTax deducted at sourcerefund Short deduction tax deducted at source Finance act 1994 Income tax act 1961 Income tax act 1961 13 202 38 28 Disallowance of Cenvat credit Cenvat credit Disallowance credit Cenvat credit rules 2004 Cenvat credit rules 2004 Cenvat credit rules 2004 Finance act 1994 Nature of dues Name of statute Amount (Rs. in lacs) 10-Sep-14 October 05 to January 08 April 06 to September 06 April 06 to September 06 October 02 to September 03 February 2002 to June 2004 2005 to 06 to 2007 to 08 2007 to 08 2002 to 2004 1991 to 96 2004 to 05 & 2005 to 06 2009 2005 to 2008 2006 to 12 2011 2010 to 11 2011 to 13 2004 to 05 2012 to 13 2005 to 08 2002 to 11 2012 to 13 2013 to 14 Amount paid Period to which the (Rs. in amount relates Lacs) Employees’ provident fund appellate tribunal New Delhi Deputy commissioner Joint commissioner (P and V) Commissioner of central excise and service tax New Delhi Punjab and Haryana , High court Punjab and Haryana , High court Punjab and Haryana , High court Tribunal Commissioner of central excise and service tax New Delhi Commissioner of central excise and service tax New Delhi Commissioner CE Jaipur Commissioner of central excise and service tax New Delhi Commissioner appeal-I Custom and Central excise Jaipur Commissioner of central excise and service tax New Delhi Commissioner Income tax appeal Jaipur Income tax appeal tribunal Jaipur Commissioner appeal-II Jaipur Rajasthan , High court Commissioner of central excise and service tax New Delhi Commissioner of central excise and service tax New Delhi commissioner Central excise jaipur Forum where disputes are pending 117 10 9 Tax deducted at source Income tax act,1961 Total Service tax Central Excise Service tax Service tax Finance act, 1994 Availment Cenvat credit Service tax 1,919 3,835 17 68 16 1 14 67 625 30 46 65 14 962 129 7 265 387 2006 to 2007 2006 to 2007 2005 to 2006 2007 to 2009 2007 to 2009 2009 to 2010 1994 to 2000 2000 to 2004 2004 to 2005 2004 to 2008 2004 to 2007 2011 to 12 2011 September 04 to March 08 2002 to 2005 2010 to 2011 2008 to 2009 116 934 2009 to 2010 2007 to 08 & 08 to 09 2007 to 08 Commissioner of central excise and service tax, Delhi Commissioner of central excise and service tax, SEZ, Chennai Commissioner of central excise and service tax, SEZ, Chennai Commissioner of central excise and service tax, SEZ, Chennai Commissioner of central excise and service tax, SEZ, Chennai Commissioner of central excise and service tax, SEZ, Chennai EP NO 18/2011=HC Commissioner of central excise and service tax, SEZ, Chennai Commissioner of central excise and service tax Trichy commissioner (service tax) Commissioner of central excise and service tax Punjab and Haryana , High court Chief Engineer (Amritsar) January 12 to September 13 1998 to 99 & 2003 to 04 The Assistant commissioner , Employee provident fund(Amritsar) tribunal Central excise and service tax N .Delhi Central excise and service tax N .Delhi Forum where disputes are pending June2002 to February2005 Amount paid Period to which the (Rs. in amount relates Lacs) October 06 to March07 2006 to 07 & 07 to 08 October08 to March09 79 1 21 2,236 3 15 Demand arrears House tax 5 14 87 29 Amount (Rs. in lacs) Non-PAYMENT Adjustment EXCESS PAID Cenvat CR. utilisation Cenvat CR. utilisation Service tax Employee provident fund and Misc Provisions act Indian electricity act 1910 Punjab minicipal act 1911 Service tax Service tax Nature of dues Name of statute CHATTISGARH Finance act, 1994 Total TAMIL NADU Total S. Circle name No. Annual Report 2013-14 118 13 12 11 TF MUMBAI Total TF KOLKATA Total WEST BENGAL S. Circle name No. Service tax General provident fund and others Service tax act General provident fund and others Tax deducted at source Department of sales tax Central excise act 1944 Central sales tax Tax, Penalty & Interest Excise duty West Bengal entry tax Entry tax Income tax act, 1961 Sales tax on telephone services Sales tax act Interest Nature of dues Name of statute 2007 to 2008 2008 to 2009 2009 to 2010 2009 to 2010 2010 to 2011 2013 to 14 31 38 49 112 2 167 1,334 188 3 156 178 412 6 0* 288 67 1,299 16 4 26 128 22 173 4 2 14 17 82 29 28 45 264 574 983 2,047 2007 to 08 1989 to 1990 1990 to 1991 1991 to 1992 1992 to 1993 1994 to 1995 1995 to 96 2000 to 01 2001 to 02 2002 to 2003 2003 to 04 2004 to 05 2006 to 07 2007 to 08 2002 to 03 2003 to 04 2004 to 05 2008 to 09 2009 to 10 2011 to 12 2012 to 13 2007 to 08 2009 to 10 2010 to 11 2012 to 13 2013 to 2014 2007 to 2008 Amount paid Period to which the (Rs. in amount relates Lacs) 2003 to 2004 2003 to 2004 2011 to 2012 26 867 14 27 Amount (Rs. in lacs) Maharashtra tribunal Deputy Commissioner of sales tax Commissioner central excise Appellate authority Commissioner of Central excise, Kolkata-V Commissioner of central excise and service tax Commissioner (appeal-1) Kolkata Commissioner of sales tax Income tax department Income tax department DOT-CELL/CBI appellate authority (Commissioner) Commissioner of service tax Commissioner of service tax Forum where disputes are pending 119 16 15 GUJARAT Total J & K (ASK) Total S. Circle name No. Finance act,1994 Stamp duty and penalty Cenvat disallowed & Interest & penalty Service tax dues Finance Act Bombay stamp act Sales tax Demand Tax, penalty and interest Central board of excise and customs Jammu and Kashmir general sales tax act,1962 Nature of dues Name of statute 594 21 1,478 3,417 472 540 6,172 331 502 900 723 421 0* 135 131 150 133 47 43 86 601 39 50 63 63 98 75 Amount (Rs. in lacs) Joint Commissioner (Central excise, Mumbai) Commissioner (Central excise, Mumbai) Commissioner (Central excise, Mumbai) Joint Commissioner (Central excise, Mumbai) Additional Commissioner (Central excise, Mumbai) Commissioner (Central excise, Mumbai) Forum where disputes are pending October 2007 to Novemberember 2011 August 2009 to March 2010 April 2004 to July 2009 118 2007 2005 to 2009 2002 to 2003 2003 to 2004 2004 to 2005 2005 to 2006 2006 to 2007 Commissioner of central excise and service tax Ahmedabad Commissioner of service tax Gujarat , High court Commissioner of central excise and service tax Ahmedabad Commissioner of central excise and service tax , New Delhi Commissioner of sales tax, Jammu Additional Commissioner (Central excise, Mumbai) Commissioner of central excise and service tax Apr 2007 to January 2008 Mumbai 2010 to 2011 Apr 2012 to January 2013 Joint Commissioner (Central excise, Mumbai) February 2013 to Commissioner (Central excise, Mumbai) December 2013 October 2012 to September Additional Commissioner (Central excise, Mumbai) 2013 Amount paid Period to which the (Rs. in amount relates Lacs) February 2008 to July 2008 August 2008 to March 2009 Apr 2009 to December 2009 January 2010 to September 2010 October 2010 to July 2011 August 2011 to March 2012 Apr 2006 to September 2010 October 2010 to August 2011 September 2011 to March 2012 2010 to 2011 Annual Report 2013-14 120 19 18 17 Total NTP Total N.E.-I Total ANDHRA PRADESH Total S. Circle name No. Service tax Interest & penalty Nature of dues Demand against the company Employee provident fund dues Employee provident fund act Delhi sales tax act Uttar Pradesh Sales tax act Service tax Adjustment ST-NLR Cenvat credit Exempted services Cenvat credit, CMTS Sales tax Service tax from DOTST system disallowed Cenvat disallowed & Interest and penalty Finance act, 1994 Finance act,1994 Andhra Pradesh Goods and services tax act Finance act,1994 Finance act,1994 Income tax act, 1961 Tax deducted at source Name of statute 50 26 232 23 93 123 16 4,959 4,279 803 4,269 15,144 4,265 4,167 1,076 20 95 304 283 566 531 270 69 1 1,127 37,270 40 1,814 129 24 15 372 Amount (Rs. in lacs) 118 2012 to 13 2001 to 2002 2012 to 13 February 2004 to November 2006 April 2008 to October 2008 2002 to 2003 2003 to 04 2004 to 05 2005 to 08 2008 to 09 2009 to 10 2003 to 08 2006 to 08 2008 to 10 2010 to 11 2011 to 12 2005 to 06 2001 to 11 2005 to 12 2004 to 09 2006 to 07 2005 to 10 October 2005 to March 2007 2006 to 07 to 2010 to 11 2008 to 09 2009 to 10 Amount paid Period to which the (Rs. in amount relates Lacs) April 2010 to December 2010 Commissioner (appeal)- trade tax Additional commissioner- II New Delhi Guwahati , High court Commissioner of central excise and service tax, Kolkata Commissioner appeal Commissioner of central excise and service tax, Bangalore Commissioner of central excise and service tax, Bangalore Supreme court of India Commissioner of central excise and service tax Ahmedabad Commissioner of central excise and service tax Ahmedabad Commissioner of central excise and service tax Ahmedabad Gujarat , High court Income tax appellate tribunal Rajkot Forum where disputes are pending 21 20 121 Maharashtra Total UP-EAST S. Circle name No. Entry tax House Tax Trade Tax Bank Guarantee Purchase tax Interest on Serivce tax Service tax on public call office Interest on Serivce tax Entry of goods into local areas Municipal taxes UP VAT act 2008 Octroi tax MVAT act,2005 Interest on Serivce tax Service tax Trade tax UP Trade tax act, 1948 Finance act, 1994 Nature of dues Name of statute 2 38 269 359 7 1 6 7 231 6,591 290 49 9 44 662 11 200 115 22 7 1 2,447 1,067 80 1 97 1 6 1 2 3 5 731 307 16 41 62 53 Amount (Rs. in lacs) 2005 2002 1999 to 2006 2006 to 2008 2007 to 2008 2002 2006 to 07 2000 to 2001 1999 to 00 2004 to 05 2012 to 13,13 to 14 2002 to 03 2005 to 2009 2004 to 2007 June 07 to September 07 2005 to 2008 2004 to 2005 2006 to 2009 2003 to 06 2003 to 06 2009 Amount paid Period to which the (Rs. in amount relates Lacs) 1987 to 1988 1988 to 1989 1989 to 1990 2003 to 2004 April 08 to December 08 2008 to 09 2004 to 2005 2002 to 2005 2004 to 2005 2003 to 2005 2003 to 2004, 2004 to 2005 2000 to 2004 1995 to 1996, 2002 to 2005 Commissioner of excise and service tax, Ratanagiri Commissioner of central excise and service tax, Mumbai CBEC, New Delhi The High court, Mumbai, Aurangabad bench Sales tax appellate tribunal, Mumbai CBEC, New Delhi High court, Allahabad Commissioner Central excise Commissioner of central excise and service tax, New Delhi Supreme court of India Supreme court of India Supreme court of India Supreme court of India Cantonement Board Commissioner of central excise and service tax, New Delhi AssistantT. Commissioner High court, Lucknow Deputy Commissioner, trade tax, Jhansi 1st appeal Supreme court of India trade tax tribunal Deputy commissioner, Allahabad Additional commissioner II, Jaunpur Deputy Commissioner, trade tax, Kanpur High court, Allahabad Forum where disputes are pending Annual Report 2013-14 122 22 Total S. Circle name No. Madhya Pradesh commercial tax act Madhya Pradesh commercial tax act Entry tax act Entry tax Madhya Pradesh commercial tax act Madhya Pradesh commercial tax act Entry tax IUC Entry tax 142 109 48 93 480 5 1 0* 42 52 22 1,043 29 36 757 57 45 162 41 2,720 145 106 October 00 to June 02 2004 to 2005 2006 to 2007 2005 to 2006 2001 to 2002 2008 to 09 2007 to 08 2003 to 2004 October 2000 to June 2002 June 2002 to March 2003 2004 to 2005 2006 to 2007 2005 to 2006 2003 to 2004 2007 to 2008 2008 to 2009 2007 to 2008 2008 to 2009 June2002 to March2003 2000 to 2001 to 2006 to 2007 2009 to 2010 Deputycommissioner of commercial tax (appeal),DIVI,Bhopal MPCT appellate board Deputy Commissioner of Commerical tax(appeal), DIV-I, Bhopal MPCT appellate board Deputycommissioner of commercial tax (appeal),DIVI,Bhopal MPCT appellate board, Bhopal Deputy Commissioner of Commerical tax(appeal), DIV-I, Bhopal Supreme court The , High court, New Delhi Employee provident fund tribunal, New Delhi Income tax appellate tribunal, Mumbai 50 2006 to 2007 to 2008 to 2009 The commissioner of Income tax (appeal) The Mumbai , High court, AURANGABAD bench 2005 to 2006 2009 to 2010 22 Interest 2009 to 2010 2009 to 2010 2008 to 2009 Commissioner of central excise and service tax, Mumbai The Additional Commissioner of service tax, Mumbai The Additional Commissioner of service tax, Mumbai The Mumbai , High court, Panjim bench Commissioner of central excise and service tax, Mumbai 126 15 50 54 Cenvat Service tax Service tax claim 2004 to 2005 Commissioner of central excise and service tax, Mumbai Forum where disputes are pending 2002 to 2007 47 Short PAID Service tax Amount paid Period to which the (Rs. in amount relates Lacs) 1998 to 1999 to 2001 2002 to 2003 1998 to 1999 2001 to 2002 394 219 1 8 824 Short paid Service tax Short paid Service tax Short paid Service tax Serivce Tax & Interest Nature of dues Non-deduction tax deducted at source Non-deduction tax deducted Income tax act, 1961 at source Short deduction tax deducted at source Provident fund contribution and penatly Provident fund act Employee provident fund dues contractors Finance act, 1994 Name of statute Amount (Rs. in lacs) 24 23 TF- JABALPUR Total CALCUTTA Total S. Circle name No. Service tax 123 MADHYA PRADESH commercial tax act VAT Entry tax CENTRAL EXCISE act, Excise 1944 Finance act, 1994 31 33 2 26 39 31 1 361 197 88 41 3,252 149 3,103 8,940 4,282 219 VAT Misc Tax VAT Misc Tax Employee provident fund Service tax Madhya Pradesh commercial tax act 120 83 257 75 0* Service tax Madhya Pradesh commercial tax act Entry tax Entry tax act 83 657 Madhya Pradesh commercial tax act Madhya Pradesh commercial tax act Employee provident fund Nature of dues Name of statute Amount (Rs. in lacs) MPCT appellate board Forum where disputes are pending Supreme court 1996 to 1997,1998 to 1999,1999 to 2000 and 2000 to 2001 (DOT PERIOD) 1996 to 1997,1998 to 1999,1999 to 2000 and 2000 to 2001 (DOT PERIOD) 2007 to 2008 to 2010 to 2011 2006 to 2007, 2007 to 2008, 2008 to 2009 &2009 to 2010 2012 to 13 2002 to 2003,2003 to 2004,2005 to 2006, 2006 to 2007 & 2008 to 2009 2007 to 2008 2008 to 2009 2005 to 2006 2006 to 2007 2000 to 01,2001 to 02, 2004 to 05 to 2008 to 09 Tribunal Bhopal Tribunal, Bhopal Assistant commissioner ,Jabalpur Additional commissioner, Bhopal Tribunal, Bhopal Tribunal, Bhopal Deputy commissioner Bhopal Additional commissioner Central excise, Bhopal Commissioner of central excise and service tax,New Delhi Supreme court Supreme court July 1994 to September Custome excise and service tax appellate tribunal/ 1998 Commissioner of Central excise-I October 2000 to September Commissioner of central excise and service tax 2003 2001 to 02 October 00 to June 02 January01 to March 02 Deputy Commissioner of Commerical tax(appeal) April 2009 to March 2010 April 2009 to March 2010 Deputy Commissioner of Commerical tax(appeal) 2001 to 02 & 2011 to 12 Different courts in MP Court attachment Employee provident fund authority 2005 to 12 in various units 2013 to 14 commissioner customs and excise , Bhopal April03 to March04 Amount paid Period to which the (Rs. in amount relates Lacs) Annual Report 2013-14 124 27 26 25 KERALA Total CORPORATE Total ORISSA Total S. Circle name No. Service tax Sales tax Income tax act,1961 Sales tax act Central Excise act, 1944 2 0* April 2010 to March 2012 01/10/2009 to 31/3/2010 April 2009 to October 2009 April 2010 to March 2012 2 0* Book keeping chargesOYT deposit 2002 to 03 70 Service tax and penalty for Public call office Commission 2004 to 2005 Commissioner of Central excise (appeal) Ernakulam Commissioner of Central excise (appeal) Commissioner of central excise and service tax, Bangalore Commercial taxes Department Commissioner of income tax(A) 2011-12 2009 to 10 Commissioner of income tax(A) Income tax appellate tribunal High court Commissioner ATE Supreme court Commissioner of central excise and service tax, Kolkata Assistant commissioner ,Jabalpur Tribunal, Bhopal Commissioner, Bhopal Forum where disputes are pending 2006 to 2007 2007 to 2008 2008 to 2009 2010 to 2011 2009 to 10 2005 to 2006 2004 to 2005 2004 to 2005 2005 to 2006 2003 to 2004 2008 to 09 2000 to 2004 2000 to 2004 1996 to 2003 2002 to 2004 1,472 4 684,132 115,316 92,606 97,095 70,891 3,071 29,749 623,422 197,943 36,110 9,684 31,667 1,227 33 105 85 227 777 2,177 310 767 252 Amount paid Period to which the (Rs. in amount relates Lacs) 2002 to 2003,2003 to 2004 & 2006 to 2007 2004 to 2005,2005 to 2006, 2009 to 10 2002 to 2003 to 2008 to 2009 Disallowance of Cenvat Credit Dispute regarding VATissue of BB modemrental basis (Amount including interest upto 31.3.2014) Income Tax Service tax Sales tax Service tax Sales tax Central Sales tax act Central Excise act, 1944 Nature of dues Name of statute Amount (Rs. in lacs) 125 33 32 31 30 28 Total Andaman & Nicobar Total TS CALCUTTA Total STR Total ETR Total Central Excise Act, 1994 Pending Court Cases Others Arbitration Cases Central Sales tax Finance act,1994 W.B.VAT act,2003 Service tax Sales tax Service tax Value added tax 699 138 837 285 1,533 1,225 22 3,638 3,229 409 27 31 11 1 44 27 72 122 9 82 87 27 1 2 1 1 1,954 Service tax Dispute of short payment by availing ineligible cenvat credit Dispute on Short payment Dispute on OYT rebate Nature of dues NTR Finance act,1994 Name of statute Amount (Rs. in lacs) Total S. Circle name No. Commissioner of central excise and service taxE Commissioner of Central excise, Customs and service tax (appeal) CR Building IS Press Road Cochin Forum where disputes are pending 2003 to 2007 2007 to 2011 1989 to 90 to 1993 to 94 June 2007 to September 2009 June 2007 to October 2009 2006 to 2007 2007 to 08 2010 to 11 2004 to 2005 October 2002 to March 2005 Commissioner of central excise and service tax Commissioner of central excise and service tax High court, Kolkata, No. of cases #ST-01 (Note 2) and ED-02 respectively Customs, excise and service tax appellate tribunal, Chennai Customs, excise and service tax appellate tribunal, Bangaluru Sales tax tribunal Commissioner of central excise and service tax,New Delhi Commissioner of central excise and service tax Bangalore Rs. 5005478 paid on 13.4.2007 (No: 04/2007) Commissioner of central excise and service tax 1/10/2005 Bangalore (No: 04/2008) Commissioner of central excise and service tax Apr 2005 to March 2006 Bangalore (No: 09/2008) case pending in Hight Court Ernakulam against April 2008 to August 2008 Commissioner of central excise and service tax order dated 18.1.2013 ( No: 47/2010) Rs. 10 lakhs paid to Central excise Trivandrum on October 2008 to March 23.1.2014 as per the direction of Commissioner of 2009 central excise and service tax Bangalore (Amount paid together for case for 19/2011 and 4/2012 April 2009 to September 2009 Amount paid Period to which the (Rs. in amount relates Lacs) 2006 to 07 2008 to 09 2009 to 10 2010 to 11 Annual Report 2013-14 126 STP 35 Commissioner of central excise & service tax Penalty (Customs duty) Service tax Assam 38 * Amounts have been rounded off to zero. Grand Total Total Service tax Total WTR Total 37 Central excise and service tax Himachal Pradesh Sevice tax Service tax Bhopal Unit Service tax Income tax Act, 1961 Tax deducted at source Sevice tax Nature of dues Finance Act, 1994 Name of statute 36 Total NE II Total 34 S. Circle name No. 862,525 1,687 1,687 73 56 2 98 2 21 179 1,295 1,295 73 190 190 Amount (Rs. in lacs) Commissioner of central excise and service tax Commissioner of central excise and service tax Service Tax 5 disputed cases , High court Shimla Commissioner of Central excise (appeal) Chandigarh Commissioner of central excise and service tax Commissioner of Central excise Commissioner of central excise and service tax Custom Duty Commissioner of central excise and service tax Forum where disputes are pending 2007 to 2008 2005 to 06 to 2007 to 08 2013 to 14 2005 to 06 & 2007 to 08 2013 to 14 2005 to 06 & 2007 to 08 Amount paid Period to which the (Rs. in amount relates Lacs) 2005 to 2006 Annual Report 2013-14 Addendum to Director's Report: The Management replies to Independent Auditor's Report for the year 2013-14 are given below: Audit Para Management Reply Assets and liabilities taken over from Department of Telecommunication (‘DoT’) and the amounts receivable and payable to DoT 6. As detailed in note 28, 31.1 and 31.3 Noted. The value of net additional assets to the financial statements, assets and identified till date of balance sheet is less than liabilities (including contingent liabilities) 0.50% of the provisional amount on which taken over from DoT have been verified assets were transferred to the Company as on and valued by the management based 01.10.2000. on internal calculations and are subject to reconciliations and confirmation from DoT as regards to ownership, value and classification. The consequential impact on the financial statements, if any, as a result of the same is presently not ascertainable. Further, subsequent adjustments made on account of identification and recognition of net assets is adjusted to capital reserve. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 7. As detailed in note 32 to the financial Due to huge number of transactions especially statements, amounts due from and to DoT in telecom and such other government included in current assets and current department/ companies, it is not practically liabilities aggregating to Rs. 173,669 lacs possible to confirm all of such balances. (previous year Rs. 170,985 lacs) and Rs. Further, this amount also includes rolling 39,109 lacs (previous year Rs. 47,207 lacs) balances like GPF and employees loans and respectively are subject to confirmations and advances which get confirmed on issue of reconciliation. Consequently, the impact annual statement of balance to the concerned of the adjustments, if any, on the financial employees. The circle authorities are being statements is presently not ascertainable. instructed again to carry out reconciliation This was also a subject matter of qualification of the balance due to and due from DOT at in our previous year’s audit report on the regular intervals. audited financial statements for the year ended 31 March 2013. Fixed Assets 8. As reported by auditors of 25 circles, Capital The Circles are being instructed to capitalize work-in-progress, inter alia, includes balances the works as and when completed and put pending capitalisation for long-periods of time to use and depreciation provided from that owing to pending analysis of status, value date. and obtaining of commissioning certificates. The consequential impact on the capital work-in-progress, fixed assets, depreciation 127 and loss for the year, if any, is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 9. As reported by auditors of 6 circles, in the absence of information in respect of certain items of fixed assets capitalised, particularly batteries, it could not be established whether assets capitalised were on account of replacement/extension of an existing asset or additional acquisition of a new asset and hence the consequential impact of the same on the classification/value of the respective asset, depreciation and amortisation, expenses and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 10. As reported by auditors of 6 circles, the leasehold land as identified and valued by the respective circles have been incorporated in the books of accounts and amortised with effect from the date of formation of the Company. Hence, in respect of the lands still not identified and/or duly incorporated in the books of accounts of the respective circles, the consequential impact on value of fixed assets, amortisation and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 11. As detailed in note 31.2 to the financial statements, auditors of 4 circles have reported on the expired/non renewal of leases on lands on which the Company had constructed buildings. The management has not made any provision for the surrender value/written down value of the aforementioned buildings. The consequential impact of adjustment on fixed assets, depreciation and amortisation and loss for the year, if any, is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 128 The concerned circles are being instructed to account for such types of transactions strictly as per accounting circulars/ instructions issued in this regard. All leasehold/ freehold land which are known/ identified have been accounted for. The concerned circles are being instructed to expedite the process of getting the lease of lands renewed. Annual Report 2013-14 12. As stated in note 13(a) and 31.3 to the financial statements, fixed assets, inter alia, includes land pertaining to 25 circles, purchased/ acquired on leasehold/ freehold basis through various authorities, the title deeds of which are yet to be executed in the name of the Company. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 13. As stated in note 47 to the financial statements, Telegraph and Telex services was discontinued by the Company with effect from 15 July 2013. However, assets (other than land, building, furnitures and computers) relating to the aforementioned service have not been identified, classified and valued as decommissioned asset. In the absence of specific details, the consequential impact of adjustments, if any, on the financial statements is presently not ascertainable. The company is in the process of executing the title deeds of the lands purchased / acquired, wherever required. The services have been withdrawn from July 2013 only. Most of the circles have already decommissioned the assets used for Telegram Business. Only few circles are left where decommissioning of these assets is under process. The assets can be declared decommissioned only after following certain stipulated procedures in this regard. These assets may be useful for other services also; hence provision can be created only after completion of decommissioning process. Keeping in view the size of asset base of the company, the amount involved is meager. The appropriate action will be taken in the year 2014-15 after completion of decommissioning process. 14. The accounting policy of the Company as The circles are being instructed to strictly stated in note 2.6 to the financial statements adhere to the accounting instructions issued with respect to the decommissioned assets on the subject matter. has not been uniformly applied across all circles. In 15 circles, these are not recorded at lower of the cost or net realisable value while in certain circles, the decommissioned assets have not been appropriately adjusted from the block of fixed assets and depreciation is still being charged on such decommissioned assets. In the absence of sufficient details, we are unable to comment upon the impact of adjustment on the fixed assets, current assets, depreciation and amortisation and loss for the year, if any, arising out of the same. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 15. The following accounting treatments by the Company in respect of fixed assets and capital works-in-progress are not in accordance 129 with the provisions of Accounting Standard – 6, Depreciation Accounting; Accounting Standard - 10, Accounting for fixed assets, and Accounting Standard – 26, Intangible Assets notified vide Companies (Accounting Standards) Rules, 2006: a) As detailed in note 31.6 to the financial statements and as reported by auditors of 21 circles, the Company has not consistently adhered to capitalizing the overheads expenses specifically attributable to the capital work – in – progress but has recorded the same on estimated/fixed percentage/ proportionate/ payment basis. b) The Company capitalises the assets, as reported by auditors of certain circles, on periodic basis instead of at the ready to use date. c) Accounting policies regarding capitalization, disposal, depreciation and amortization of fixed assets are not uniformly applied in case of 21 circles. The resultant impact of the above non compliance with the standards on the value of fixed assets, capital work-in-progress, depreciation and amortization and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 130 Accounting policy of BSNL in this regard states that the cost includes directly related establishment and other expenses including employee remuneration and benefits, directly identifiable to the construction or creation of assets. As explained in note no. 31.6, the administrative and establishment expenses incurred in units where project work is also undertaken are allocated to capital and revenue mainly on actual basis and on “actual man-month spent” basis respectively. In case, the costs are not directly attributable for e.g. administration and other associated costs where an asset is used for different projects or an employee is devoting his time to various jobs simultaneously during the month then such expenditure is divided among the different projects on the basis of ratio of actual use/actual time spent over different projects or if it is not practically possible to find such division then on an appropriate empirical ratio and accordingly decision regarding charging of the same towards CWIP or revenue heads is taken. The concerned circles are being instructed to capitalize the works as and when completed and put to use as per the instructions already issued in this regard. The concerned circles are being instructed to strictly adhere on the accounting policies and instructions issued from time to time. Annual Report 2013-14 Current Assets and Current Liabilities 16. The Company does not follow a system of obtaining confirmation and performing reconciliation of balances in respect of trade receivables, deposits with departments/ companies (including Mahanagar Telecom Nigam Limited), claims recoverable from/ payable to DoT (including license fees payable as detailed in note 42.1 of the financial statements) or to/ from other government departments/authorities, subscriber/ customer deposit accounts, trade payable and claims payable. Due to non-availability of confirmations and reconciliations of the aforementioned account balances, we are unable to quantify the impact of the adjustments, if any, arising from reconciliation and settlement of account balances on the financial statements. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 17. As detailed in note 18(a) to the financial statements, no adjustment has been recorded for the differences of Rs. 971 lacs (previous year Rs. 22,917 lacs) in General ledger and Subsidiary ledger in respect of trade receivables for 7 circles. Further, as reported by auditors of certain circles, there are unquantifiable differences between the general ledger and trial balance and accounting records pertaining to loans and advances, current assets and current liabilities. The impact on the financial statements, if any, owing to the aforementioned non-reconciliations is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 18. As reported by auditor of 4 circles, there are differences in the inventory records between stores ledger and General ledger/Trial balance, the impact of the same is currently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 131 As per Industry practice, taking confirmation for trade receivables and subscribers deposits from huge subscribers’ base is neither practical nor possible. For balances due to or due from other parties i.e. DOT, DOP, other Govt. departments/ companies etc., circles are instructed again to carry out reconciliation at regular intervals. The concerned circles are being instructed to carry out the reconciliation and take necessary action to sort out the difference between the two sets of records. Circles are being instructed to take appropriate action immediately. 19. As reported by auditors of 2 circles, certain Circles are being instructed to take appropriate units have not applied the Company’s policy action immediately. of valuation of inventory on weighted average method as stated in note 2.8 to the financial statements. The impact of the adjustment, if any, on inventory, consumption and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Inter/ Intra Circle Remittance Account 20. As detailed in note 33 to the financial The circles are being instructed again for statements, the Inter-Circle/Unit remittance prompt acceptance of remittance transfer balances amounting to Rs. 86,537 lacs advices so that the outstanding is kept to the (previous year Rs. 102,458 lacs) are yet to barest minimum possible. The reconciliation be reconciled. Pending such reconciliations, of remittance items and accounting the same the possible cumulative impact of the under final head are continuously being done adjustments, if any, on assets and liabilities by the circles which resulted in continuous and the current and prior year(s) income and decrease in the pending remittances for last expenditure is presently not ascertainable. four financial years. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. License Fee, Spectrum Charges, Inter Connect Usage Charges 21. As detailed in note 29 to the financial The license fee is paid on revenue share basis. statements, the Company segregates revenue The value of pulse is not constant and may from NLD (National long distance)/ILD also be NIL for certain tariff plans. Special (International long distance) on an estimated tariff/ validity vouchers introduce another basis instead of actual usage of pulse which variable due to which pulse does not remain consequently results in recognition of the right factor for measuring revenue for purpose license fees on an estimated basis. The impact of calculating license fee. Further, license of adjustment, if any, on the license fees fee is now uniform across various services; expense, recoverable/ payable from DoT and hence the effect is not material. However, loss for the year is presently not ascertainable the company is improving its technical for the year. This was also a subject matter capabilities to measure as accurately as of qualification in our previous year’s audit possible. report on the audited financial statements for the year ended 31 March 2013. Revenue 22. As reported by auditors of 6 circles, the The concerned circles are being instructed to income from recharge coupons, prepaid take necessary action in the matter. calling cards, internet connection cards, sanchar net cards and stock of recharge coupons and prepaid calling cards are subject to reconciliations. In the absence of 132 Annual Report 2013-14 specific details, the impact of adjustment, if any, on financial statements is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 23. As reported by auditors of 3 circles, the revenue for the current year, inter alia, includes amounts pertaining to prior period(s). This has not been separately disclosed in the financial statements in a manner that their impact on the current year’s loss can be perceived, which is not in accordance with the notified Accounting Standard – 5, Net Profit or Loss for the Period, Prior Period Items and Changes in Accounting Policies. The consequential impact of adjustments, if any, on the financial statements is presently not ascertainable. 24. As stated in note 2.3-(e), (f) and (i) to the significant accounting policies, certain items of revenue are accounted for on cash basis instead of the accrual basis of recognition of revenue which is not in accordance with the generally accepted accounting principles in India. The impact of the adjustment, if any, in respect thereof on revenue, trade receivables and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. Provisions and contingent liabilities 25. The provisions and the disclosures with regard to matters under litigations have been made based upon the management estimates. Based upon the report of auditors of 8 circles, sufficient and appropriate audit evidence for examining and verifying the quantum of contingent liabilities disclosed in note 42.1 to the financial statements has not been obtained. In the absence of the adequate details and documents and pending the responses to our confirmation requests in respect of the litigations at the corporate level, the impact of adjustments/disclosures, if any, on the financial statements is presently not ascertainable. This was also a subject matter 133 Noted. The circles are being instructed to strictly adhere to the accounting instructions issued in this regard. Noted. Adequate disclosures are already given in the books of accounts of BSNL as required by AS-1 and AS-9 issued by ICAI. Most of the circles had provided the details of litigation / claims lodged or defended and contacts of the Company’s counsels to the auditors. At Corporate level also, the abovementioned details were given to auditors. The auditors had written letters to the Company’s counsels. It appears that due to professional reasons some counsels did not respond. It may also be noted that many of the legal cases are on either outstanding dues or on service/ personnel matters involving issues of employee’s career progression, inter-se seniority etc. For the cases having major implications known up to finalization of accounts, the details and contingent of qualification in our previous year’s audit liabilities have already been shown in note report on the audited financial statements for to accounts. Moreover, the concerned circles the year ended 31 March 2013. are further advised to provide the adequate details to auditors. Miscellaneous 26. The Company has not complied in respect of the following Accounting Standards notified vide Companies (Accounting Standards) Rules, 2006: i. As reported by auditors of 11 circles, The concerned circles are being instructed to in absence of adequate information, take necessary action in this regard. details and records of old, nonmoving, damaged and unserviceable inventories could not be identified The adjustment, if any, on inventories, consumption and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. ii. As detailed in note 35 to the financial The disclosure of Segmental Reporting as statements and as reported by auditors per AS-17 on Segment Reporting is required of 13 circles, the expenses, incomes, at Company level only. The Segmental assets and liabilities are not properly Reporting at Company level is disclosed on disclosed under the reportable segment the basis of booking in respective account as per the notified Accounting Standard heads under various segments which is not 17 on Segment Reporting. In our affected by the figures given by circles in opinion, the same does not give true relevant annexure meant only for additional and fair disclosure of the segment-wise confirmation in segment reporting of the operations of the Company as required company. by the aforementioned accounting standard. This was also a subject matter of However, the concerned circles are being qualification in our previous year’s audit instructed to give proper segregated details report on the audited financial statements in the relevant annexure. for the year ended 31 March 2013. iii. As stated in note 15 to the financial As disclosed in the note no. 15(d), the statement, the Company as at 31 company has not recognized any deferred March 2014 has deferred tax assets tax assets following the notified accounting (net) amounting to Rs. 23,773 lacs. standard ‘accounting for taxes on income’, Since the Company has a recent history only reversal relating to deferred tax assets of losses and owing to lack of virtual and deferred tax liabilities created during certainty and convincing evidence that the earlier years have been made. Since sufficient future taxable income will the reversal of deferred tax liabilities are be available against such deferred tax more than the newly identified deferred tax asset and as stipulated by the notified liabilities, it has resulted into increase in net Accounting Standard-22, Accounting deferred tax assets. 134 Annual Report 2013-14 iv. v. vi. for taxes on income, the amount of such deferred tax asset should be written off. Consequent to the above, loss for the year in the statement of profit and loss is under-stated by Rs. 23,773 lacs and the balance of deferred tax asset included under Non-Current Assets, has been overstated by the corresponding amount. The Company has not carried out any Techno-economic assessment during the year ended 31 March 2014 and hence identification of impairment loss and provision thereof, if any, has not been made. The same is not in accordance with the notified Accounting Standard 28 on Impairment of asset. The consequential impact of adjustment, if any, on the financial statements is currently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. The accounting for capital and revenue grant in accordance with the notified Accounting Standard 12 on Accounting for grants is not followed consistently as reported by auditors of 16 circles. In the absence of specific details, the consequential impact of adjustment, if any, on the financial statements is presently not ascertainable. The accounting policy as referred to in note 2.10(b) to the financial statements with respect to the liability on account of post-retirement medical benefits of employees including retired employees, a defined benefit plan, is recognized on actual basis in respect of bills received by the Company instead of recognizing the liability for the same as the present value of the defined benefit obligation at the balance sheet date calculated on the basis of actuarial valuation in accordance with the notified Accounting Standard – 15 on Employee Benefits. The 135 The operations of BSNL are of such a nature where assets are in use 24x7. As and when any asset is found non-repairable or non-functional or obsolete, the same is decommissioned and necessary provision is being created in books of accounts. The assets are impaired as and when the necessity arises. This process is continuously followed throughout the year in each circle of BSNL The concerned circles are being instructed to strictly adhere to the accounting policies and instructions issued in this regard. As per the accounting policy as disclosed, claims for medical facility received from the employees of BSNL (including retirees) up to the cutoff date of finalisation of annual accounts, are treated as liability of the company for the said financial year. The post employment medical care extended to its retired employees as per the present policy of BSNL is more like facilities, which may be revised by the Management any time, depending upon the relevant factors prevailing at that time. consequential impact of adjustment, However, policy of medical facilities to BSNL if any, owing to this non–compliance employees (including retired employees) is on the financial statements is presently under review. not ascertainable. Based on such review, appropriate action for provision will be taken in the forthcoming year. 27. As stated in the note 2.12 of the financial Noted. Adequate disclosures are already statements, only individual transactions of given in the books of accounts of BSNL as income/expenditure exceeding Rs. 5 lacs, required by AS-1 and AS-9 issued by ICAI. The are considered for evaluation as prior-period accounting policy of the company is made items. In our opinion, the said accounting keeping in view the size of organization and policy is not in accordance with the volume of high denomination transactions. generally accepted accounting principles in It may also be noted that many organization India and the same should be evaluated on of such size in infrastructure industry are aggregation of all prior period transactions following similar policies. of similar nature irrespective of individual transaction values, for possible adjustment/ disclosure in the financial statements. The consequential impact of the adjustment, if any, on the income, expense and loss for the year is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 28. As reported by 14 circles and detailed in Noted. The concerned circles are being note 10(a) to the financial statements, these instructed to take necessary action. circles have not identified units covered under Micro, Small and Medium Enterprises Development Act, 2006 (‘MSMED Act, 2006’) and hence disclosures as required under the MSMED Act, 2006 is presently not ascertainable. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 29. The disclosure requirements of the Revised The circles are being instructed to strictly Schedule VI of the Companies Act, 1956 adhere to the accounting instructions issued has not been properly adhered to in the on the subject matter. presentation and disclosure of financial statements of the Company in respect of classification of assets/liabilities into current and non-current and secured and unsecured, wherever applicable; categorisation of assets/liabilities into appropriate accounting captions; changes in inventory; nondisclosure of consumption of stores and spares; consumption of imported and 136 Annual Report 2013-14 indigenous stores and spares parts; capital and other commitments and expenditure and earnings in foreign currency. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 30. As reported by auditors of 10 circles, compliances with regard to deposition, deduction, reconciliation of service tax and tax deducted at source are pending to be made. In the absence of specific details, we are unable to comment on its consequential impact, if any, on the financial statements. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013. 31. As detailed in notes (1) and (2) of the Cash Flow Statement, certain assumptions have been made for the purpose of preparation of the Cash Flow Statement. In the absence of the appropriate details, we are presently unable to ascertain the impact, if any, on the adjustments/disclosures in the Cash Flow Statement. This was also a subject matter of qualification in our previous year’s audit report on the audited financial statements for the year ended 31 March 2013 Emphasis of Matter 33. We draw attention to note 14 to the financial statements of the Company regarding investments in ITI Limited aggregating to Rs. 20,000 lacs as at 31 March 2014. The management, based on the factors mentioned in the said note, believes that the diminution in the value of investments is temporary in nature and hence no provision in respect of aforementioned amount has been made in the accompanying financial statement. Our opinion is not qualified in respect of this matter. The concerned circles are being instructed to make necessary compliances with regard to deposition, deduction, and reconciliation of service tax and other statutory dues. Noted. Due to substantive evidence on the soundness of investment and recovery of the amount, the management does not feel there are adequate reasons to decrease the value of investment in preference shares of M/s ITI Ltd. For and on behalf of the Board of Directors Sd/(A.N.Rai) Chairman & Managing Director Date: 11-09-2014 BHARAT SANCHAR NIGAM LIMITED 137 Rep-PSU A/cs/F-86/Ann. Acctt./BSNL/2013-14/602 Date - 29/09/2014 Sd/- 138 Annual Report 2013-14 Comments of the Comptoller & Auditor Gerneral of India under section 619(4) of the Companies Act, 1956 on the annual accounts of Bharat Sanchar Nigam Limited for the year ended 31 March 2014. The preparation of financial statements of Bharat Sanchar Nigam Limited, New Delhi (BSNL), for the year ended 31st March 2014 in accordance with the financial reporting frame work prescribed under the Companies Act, 1956 is the responsibility of the Management of BSNL. The Statutory Auditors appointed by the Comptroller and Auditor General of India under Section 619(2) of the Companies Act, 1956 are responsible for expressing opinion on these financial statements under Section 227 of the Companies Act, 1956 based on independent audit in accordance with the Standards on auditing prescribed by their professional body, the Institute of Chartered Accountants of India. This is stated to have been done by them vide their Audit Report dated 29th August 2014. I, on behalf of the Comptroller & Auditor General of India, have conducted a supplementary audit under Section 619(3) (b) of the Companies Act, 1956 of the financial statements of Bharat Sanchar Nigam Limited, New Delhi for the year ended 31st March 2014. This supplementary audit has been carried out independently without access to the working papers of the statutory auditor and is limited primarily to enquiries of the statutory auditor and BSNL personnel and a selective examination of some of the accounting records. Based on my supplementary audit, I would like to highlight the following significant matters under Section 619(4) of the Companies Act, 1956 which have come to my attention and which in my view are necessary for enabling a better understanding of the financial statements and the related Audit Report. A. Balance Sheet a) Equity & Liabilities 1. Current Liabilities (Note No. 11) - Other Current Liabilities - ` 6823.63 crore Dot, after completing provisional assessment of License fee for the years from 2006-07 to 2008-09, raised an additional demand of ` 4076.62 crore apart from ` 378.30 crore towards demand for short payment of license fee of for the year 2012-13. The Company did not provide for the same but disclosed it is a contingent liability. As the demand was based on assessment, the same should have been provided for. Non-provision has resulted in understatement of other current liabilities as well as accumulated loss by ` 4454.92 crore. B. Statement of profit and Loss 1. Expenses - Other Expenses -License and spectrum fee - ` 2243.30 crore The does not include ` 1428.62 crore being the penalties imposed by the TERM Cell of DoT during the year 2013-14. Non-accounting of the above as expenditure for the year has resulted in understatement of expenses, Loss for the year and also Current Liabilities by ` 1428.62 crore. 2. Employee Benefit Expenses (Note No. 24) - Pension Contribution - ` 889.14 crore The above head is understated by ` 707.03 crore due to charging of pension contribution of absorbed employees on the bases of actually drawn pay instead of on maximum pay during 2011-12, 2012-13 and 2013-14. This has also resulted in understatement of provison as well as accumulated loss by ` 707.03 crore. 139 C. General Comments 1. Persistent Non-Reconciliation of balances with MTNL As per accounts of BSNL for the year 2013-14, the amount recoverable from and the amount payable to Mahanagar Telephone Nigam Limited (MTNL) on current account have been disclosed as ` 3517.95 crore and `996.02 crore respectively resulting in net recoverable amount of `2521.93 crore from MTNL. However, as per approved annual accounts of MTNL for the year 2013-14, the amount recoverable from and the amount payable to the Company was ` 4186.04 crore and ` 1828.25 crore respectively resulting in a net recoverable amount of ` 2357.79 crore from BSNL. Thus, there was net difference of `4879.72 crore in the receivable/ payable amounts between these two Government Companies under the same Ministry. This comment was raised on accounts of the Company for the year 2012-13 also. However, there is no change in the status of unreconciled balances between the Company and MTNL. For and on the behalf of the Comptroller and Auditor General of India Place : Delhi Date : September 2014 Sd/(R.B. Sinha) Director General of Audit (P&T) 140 Annual Report 2013-14 Reply to Comments of the C&AG issued under section 619 (4) of the Companies Act, 1956 on the accounts of the Company for the year ended 31 March 2014. Para C&AG Comment Reply of the Management No. A BALANCE SHEET (a) Equity & Liabilities 1. Current Liabilities (Note No. 11) The provisional assessment done by DOT Other Current Liabilities – ` 6823.63 contains various discrepancies such as nonconsideration of adjustment of Rs.72.35 crores crore allowed by DOT vide letter no.17-20/2005-LF DoT, after completing provisional dated 20.03.2007 in the year 2006-07, nonassessment of License fee for the years allowance of inter-segment expenditure as pass from 2006-07 to 2008-09, raised an through expenditure, wrong calculation of GR additional demand of ` 4076.62 crore and AGR by accounting some revenue twice, apart from ` 378.30 crore towards non-allowance of deduction of excess provision demand for short payment of license fee written back etc. The matter has been taken up of for the year 2012-13. The Company did with DOT. Regarding shortfall in payment of not provide for the same but disclosed it license fee for the year 2012-13, the Company as a contingent liability. As the demand has adjusted a portion of huge amount lying was based on assessment, the same under ‘Claims Recoverable from DOT’ on should have been provided for. Non- account of excess payment of license fee. Since provision has resulted in understatement the assessment has not yet been finalised, the of other current liabilities as well as Company has shown this demand raised by accumulated loss by `4454.92 crore. DOT as contingent liability. B STATEMENT OF PROFIT AND LOSS 1 Expenses – Other Expenses – License These penalties have been imposed for and spectrum fee - ` 2243.30 crore minor procedural discrepancies like delay in submission of self certificate, improper signage The does not include ` 1428.62 crore / photograph etc. and not because of exceeding being the penalties imposed by the the EMF Radiation norms set by DOT. BSNL TERM Cell of DoT during the year has taken up the matter with TERM Cell, DOT 2013-14. Non-accounting of the above to condone these minor discrepancies. On the as expenditure for the year has resulted basis of the reply from DOT, the necessary in understatement of expenses, Loss for disclosure will be made in books of account in the year and also Current Liabilities by ` next year. 1428.62 crore. 2 Employee Benefit Expenses (Note No. The absorbed employees of BSNL are paid 24) - Pension Contribution - ` 889.14 pension under Rule 37A of CCS Pension Rules crore for which pension contribution is payable as per the rates prescribed in Fundamental Rules (FR) of The above head is understated by ` Govt. of India. As per FR 116, the rate of pension 707.03 crore due to charging of pension contribution shall be such as the President may contribution of absorbed employees on by General Order prescribe. Accordingly vide the basis of actually drawn pay instead Office memorandum dated 19/11/2009 issued of on maximum pay during 2011-12, by DOP&T, pension contribution shall be 2012-13 and 2013-14. This has also 141 resulted in understatement of provision based on the existing basic pay of the post held as well as accumulated loss by `707.03 by a Govt. Servant (BSNL employee are also crore. Govt. Servant for the purpose of pension under Rule 37A) at the time of proceeding on foreign service or the upgraded pay during financial up-gradation. As such the interpretation given by the administrative ministry does not conform to the statutory provisions and hence the case was taken up once again with DOT. The Secretary Telecom vide minutes dated 19/04/2012 permitted the BSNL Management to remit pension contribution on the maximum of the scale only for those employee who are due to retire within six months and for all others on actual basis. The Company has again taken up the matter with DoT. In this context, it is also mentioned that the stand of BSNL is conformed by DOPT also in its letter no. 6/1/2014-Estt. (Pay-II) dated 24th April 2014. Hence, the difference amount is shown as contingent liability. C 1 GENERAL COMMENTS Persistent Non-Reconciliation balances with MTNL of A High Level Committee has been formed by DOT vide Letter No. 10-14/2013-SU-I dated 25.06.2013 consisting representatives of DOT, As per accounts of BSNL for the year MTNL and BSNL to sort out the issues with 2013-14, the amount recoverable from MTNL. and the amount payable to Mahanagar Telephone Nigam Limited (MTNL) on Upon recommendation of such High Level current account have been disclosed Committee, a MOU dated 24.09.2013 has as ` 3517.95 crore and ` 996.02 crore already been signed between BSNL and MTNL respectively resulting in net recoverable to sort out the issues relating to carriage charges, amount of ` 2521.93 crore from MTNL. IUC, infrastructure charges, roaming charges However, as per approved annual and enterprise business etc. The reconciliation accounts of MTNL for the year 2013-14, is in progress. Various pending issues with the amount recoverable from and the MTNL are likely to be settled. amount payable to the Company was ` 4186.04 crore and ` 1828.25 crore respectively resulting in a net recoverable amount of `2357.79 crore from BSNL. Thus, there was net difference of ` 4879.72 crore in the receivable/payable amounts between these two Government Companies under the same Ministry. This comment was raised on accounts 142 Annual Report 2013-14 of the Company for the year 2012-13 also. However, there is no change in the status of un-reconciled balances between the Company and MTNL. For and on behalf of the For and on behalf of the Board of Directors Comptroller and Auditor General of India Sd/(R.B. Sinha) Director General of Audit (P&T) 143 Sd/(A. N. Rai) Chairman & Managing Director Bharat Sanchar Nigam Limited Date : 29-09-2014