11 Commercial Epistemologies of Childhood: “Fun” and the Leveraging of Children’s Subjectivities and Desires Daniel Thomas Cook James McNeal, pioneer of children’s consumer research, noted once that he received hate mail after the publishing of “The Child Consumer—A New Market” in 1969 in the Journal of Retailing (McNeal, 1987: xv). His detractors—some of whom were marketers—according to McNeal did not concern themselves with the content of the argument where he discusses the size of the market of children aged 5–13, the satisfactions children gained from purchasing, the kinds of consumer knowledge that arise at different ages, and the ways companies were already marketing to children. The complaint, rather, centered on the fact that he identified and named children as a market, thereby rendering childhood a legitimate site for commercial exploration. It was the act of defining and thus conceptualizing children as consumers, that triggered the intense response. Four decades hence, concerns about children’s consumer involvement both have expanded and fragmented in publicly voiced complaints about “spoiled brats,” unscrupulous marketers, and/or inattentive parents in the United States and elsewhere. A significant, vocal segment remains vigilant against any kind of marketing directed at children (Linn, 2004; Schor, 2004). Public discourse on the whole, however, tends to accept the existence of children consumers as a social inevitability, with the focus on sorting “good” from “bad” consumption and marketing. The change from hate mail for identifying children as a market to the contemporary situation where there exist entire television networks, brands, and stores developed to cultivate and serve this market entails a transformation that extends beyond a simple growth in “demand.” The historical rise Inside Marketing and contemporary significance of the children’s market involves, in a fundamental way, new conceptualizations of “the child” as a social actor and being (Cook, 2004; Cross, 2004; Jacobson, 2004). The new view of the child was not brought about entirely by marketing alone; I contend, however, that it would not have taken hold absent the actions of marketers. In the course of plying their trade, market practitioners—that is, marketers, researchers, designers, manufacturers, and other market actors—actively configure notions of markets, consumers, and consumption. When conceptualizing and executing research, contemplating the audience to whom to direct a promotion, conjecturing about the impact of a design, or developing a brand strategy, market actors utilize and rely upon culturally based and historically specific ideas about who consumers are, their motivations, and the manner in which they engage with what one might call the marketplace. Ideas about the make-up of consumers and their actions underlie and inform virtually the whole of marketing practice as many scholars have demonstrated (Davila, 2001; Mazzarella, 2003; Sender, 2004). One can no more develop a product or test a brand concept without imagining a “consumer,” as one could purchase advertising space without data on the breakdown of potential audiences. The perspective put forth here understands ideas—in this case, the idea of the child consumer—as occupying a reality on a par with “concrete” things. Ideas have this status because they have consequences. McNeal’s act of naming children as a market serves as a case in point about the power of definition. It also brings to the fore issues regarding the moral dimensions of markets and market behavior in terms of who and what can be deemed appropriate subjects for commercial action. In the following discussion, I delve into some of the contours of what I call “commercial epistemologies” of children’s consumption. An epistemology, put simply, refers to a theory of knowledge and of the sources and structures of knowledge in a particular domain. I intend the term to highlight the socially constructed nature of commercially relevant knowledge about children’s consumer identities, particularly as it pertains to marketing practices and discourses of market actors. Commercial epistemologies are ways of “knowing” about children and childhood that arise from the interested positions of those whose livelihoods revolve around ascertaining the marketability of goods and ideas. One might think of commercial epistemologies as lenses through which market actors see and apprehend children and childhood for specific purposes and toward particular ends. Drawing mainly upon published trade materials, I discuss how knowledge derived in and from marketing practice, including consumer research, configure notions of the “child” in ways that make marketing to children not only morally palatable but, in some cases, akin to a civic duty. The significant point to be gleaned from this mainly theoretical–conceptual treatment revolves 258 “Fun” and the Leveraging of Children’s Subjectivities and Desires around they ways in which this “child”—more specifically, the child’s perspective—takes on the character of a currency or value to be leveraged so as to secure market share. After laying out some of the ways the “child” is leveraged, I delve into examples and discussion of how fun and playful food serve as particularly useful entrée points into the commercial forms of knowledge about childhood. To Know is to Sell: Leveraging the Child’s Perspective Marketers know, or come to learn quickly, that promoting and marketing products intended for children’s use and consumption takes place within a highly surveilled, emotionally charged moral context. At its heart, the moral question surrounding children’s participation in consumer life concerns itself with determining the extent to which the target market (usually specified by age and gender) can be said to be able to behave as knowing consumers. Such determinations encode judgments regarding the appropriateness of the product or promotion in terms of age or developmental stage. If the child consumer is imagined as willful, even savvy, then suspicion of exploitation on the part of the marketer can be obviated to some extent because the child can be said to have the ability to make decisions on some fundamental level that can be recognized as legitimate. Put simply, the more children appear or are construed as more or less competent social actors, the more directly they can be addressed and acted upon as a primary, non-derivative market without intense moral approbation. Conceptualizing children as knowing consumers extends beyond providing moral cover for marketers. It makes practical sense to be able to consider children as having desires and preferences of their own who in some way are able to act upon them, even as these are mediated by parental gatekeepers, lawmakers, and consumer watchdog groups. Prior to the 1980s, most of the usable knowledge about children’s consumer and media behavior was derived less from direct research on children and more from the application of general developmental psychology to specific age–gender categories and matched with income and spending data (Cook, 2000). In the ensuing decades, direct market research on and with children has arisen as an industry in its own right, with a significant number of firms specializing in children, replete with innovative and proprietary methods and measures. Having the (moral) rightof-way to focus on children as consumers in their own right—to research and “know” them directly—allows market researchers to discern the particular contours and details of children’s perspectives and attitudes toward products and campaigns and thus tailor these accordingly. The more marketers, retailers, designers, and manufacturers can know, or claim to know, what children 259 Inside Marketing themselves want, the stronger their moral and strategic position to serve the child market. Hence, it is not surprising that the exponential growth in the children’s market since 1990 has been accompanied both by increased efforts to research and “know” the child and by the advent of sustained rhetoric about the “savvy-ness” of the contemporary child consumer (Banet-Wiser, 2007; Cook, 2007; see Schor 2004: 180–1). An important component of children’s market research centers on garnering the child’s view of goods, promotions, and experiences. Market research firms leverage “the child” and, more particularly, the child’s perspective as a form of symbolic currency that can be exchanged for monetary currency. The more a firm can demonstrate that it knows how to elicit and translate children’s expression into actionable insights better than other firms and certainly the client, the better its market position in the child knowledge trade. Just Kid, Inc., for instance, founded in 1994, necessarily positions themselves as experts in understanding what kids “really think”: “We know how to design questionnaires and surveys that reveal what kids are really thinking, not what they think you want to hear. And our only view of the world is seen ‘through a kid’s lens.’” 1 The Geppetto Group promotes their expertise in understanding the “underlying motivations of childhood”—which they call “Kid Why”—and in “decoding the discreet and powerful dimensions of kid humor,” among other things.2 KidzEyes, an online survey panel, makes children’s responses to questions available to participating companies and boasts that its only goal is to “gather kids” opinions and views so that companies can see their products, services, and trends through kids’ eyes.3 In this powerful and well-positioned belief system, to “know” the child (through research) is to, in a sense, respect the child by seeking her or his views, tendencies, and preferences in the effort to tailor goods and purchasing opportunities in light of this knowledge. Paco Underhill (2001), retail anthropologist and President and CEO of Envirosell, Inc., discusses how observations made of children in retail stores can inform the placement of goods on shelves. “If it’s within their (children’s) reach, they will touch it, and if they touch it there’s at least a chance that Mom or Dad will relent and buy it.” Here retailers, armed with research on the “child’s perspective,” encourage children to assert their preferences by either requesting an item (often repeatedly) or by putting the item in the cart without permission until discovered later, perhaps at the checkout counter, which is then either purchased or discarded by the parent. McNeal (1999: iv) notes that conducting research on children can offer insights into their views on goods, packaging, the layout of stores, and on whether they feel welcomed or not in such environments. He points to a drawing by a child depicting herself reaching in vain for the M&M’s candy on a top shelf as evidence of children’s understanding of their potential disempowerment in retail settings (p. iv). 260 “Fun” and the Leveraging of Children’s Subjectivities and Desires The “respect” marketers demonstrate for children by seeking out their voices and views through research, according to Sutherland and Thompson (2001), is simply following the model set by contemporary, “liberal” parents who have “bi-directional” relationships with their children where influence flows both ways (p. 17). “Families who do not confer with their children about purchases . . . deny their kids an opportunity to develop important life skills” (p. 18). Market discourse—which is a form of practice—here extends beyond a strictly commercial relationship to encompass beliefs about how children’s participation in consumer decisions relates to children’s “development.” Market research, in this way, does not simply uncover actionable “truths” about consumer behavior; it both draws upon and contributes to larger understandings of childhood, parenthood, and their relation to the world of commerce. Two recent and persistent marketing truths have to do with the oft-repeated notion of the “savvy” child consumer, almost regardless of age, and how marketing contributes to children’s empowerment. A number of scholars, including myself, have written on the emergence and importance of these ideas since the 1990s (Buckingham, 2000; Schor, 2004; Cook, 2004, 2007). One argument, again offered by Sutherland and Thompson (2001), centers on the extensive choices children now have in the marketplace which lead to “media conscious kids”: “Instead of transmitting the idea that self-worth is something kids buy at the mall, our marketing-driven culture and multimedia world mean that kids learn early on how to interpret and react to a society that is falling over itself to cater to them” (p. 71). Marketing makes contemporary kids more intelligent, a view recently echoed by others (Johnson, 2005). The variety of goods and media now available to savvy children and their liberal parents do more than offer choices and “developmental” opportunities; for some, these market-based choices are positively empowering to the extent that they allow children to exercise options and hence to realize, in some measure, dimensions of their own selves (Schor, 2004: 181–3; Cook, 2007). Indeed, from these statements, it would seem downright negligent to refrain from marketing to children. Marketer discourses enact commercial epistemologies of children’s consumption to the extent that they define, analyze, and conceptualize children and their relationship to adults/parents in reference to the world of goods. Market research serves as the practical vehicle through which the model of the knowing, desiring child consumer becomes enlivened, given dimension and, as well, infused political and social purpose. “Knowing the child” in a particular, proprietary way, as claimed by the research firms mentioned above, provides a competitive edge; as well, it brings the child in as a partner against counterclaims about inappropriateness in terms of level of development (Linn, 2004) or concerns about materialism (Schor, 2004). 261 Inside Marketing “Fun”: A Portal into Children’s Perspectives Market research often seeks the child’s perspective as a way both to tailor messages and goods to specific audiences and as a way to address children as legitimate consumers in their own right. In recent years, marketers increasingly have come to recognize, research, and utilize “fun” as a particularly childrelevant lens through which one can know and speak to children’s interests. One market researcher, for instance (Poris, 2005: 14), considers fun and play as “absolutely vital” to brand awareness and success and as an “essential cost of entry to the kids” market. Her study conducted for Just Kid, Inc. found ten different kinds of fun4 unevenly distributed over a variety of age, gender, and racial–ethnic characteristics. In an article written to publicize the study, the author concludes that “(u)nderstanding the ten distinct dimensions of fun will allow marketers and advertisers to connect with kids on the type of fun that matters most to them and will increase their likelihood of successfully developing products and messages that resonate with kids” (p. 22). “Fun” here stands as a form of instrumental knowledge, a way of making entrée into children’s worlds so as to develop products that “connect” marketers with kids. The study (The FUNdamentals Study) positions itself as the “first syndicated quantitative research tool to provide a “deep dive” on kids’ definitions of fun” (from a Just Kid, Inc. promotional brochure, no date or title). It offers marketing professionals a “richer, more granular” understanding of kid fun so they may better position advertising, have more successful new products and programs, and produce more effective promotions. Play and fun, for marketers, have long served as portals into children’s subjectivities and hence as avenues to discern and act upon their desires. It is in the realm of food and eating where fun and play have taken hold most decisively as marketing strategy, particularly since the 1990s. The historical examples of the fun-food-child connection are varied and long, and cannot be discussed here with the kind of attention required, but well-known examples abound—for example, candies (James, 1982), the prizes in Cracker Jack boxes, McDonald’s Happy Meals, tie-ins with radio, television, film and sports, character licensing, among others. I focus the remainder of the discussion on some ways market practitioners have sought to promote edibles and related packaging as forms of entertainment, or what has become known popularly as “eatertainment.” “Eatertainment”: Shapes, Colors, Packaging, and Containers Eatertainment makes fun and amusement the point of food and meals and is often associated with themed restaurants (Gottdiener, 2001) intended for children and adults alike, but now found in many forms associated with the 262 “Fun” and the Leveraging of Children’s Subjectivities and Desires supermarket and supermarket foods. In the world of children’s grocery foods, the shapes, colors, containers, and textures of foodstuffs intended for children have made many items identifiable as belonging to “kids,” intended to “involve” the child with the food beyond the activity of eating. Often the “interaction” of the child with the food item resembles grade school arts-and-crafts activities such as painting or manipulating shapes, further solidifying the connection of the food with “fun.” Identifiable, even trademarked, shapes of foods transport the item out of the everyday, generic world of mundane eating. Animal Crackers is perhaps the longest standing and best-known brand that use shapes in this way. Pepperidge Farm products have aggressively branded and promoted Goldfish snacks—small, cheese-flavored crackers in the shape of fish—through advertisements, its website,5 and by publishing children’s storybooks using the fish as the main characters (McGrath, 1999a; Kirkpatrick, 2000).6 A number of other companies, such as Kellogg’s Fruit Loops, Cheerios cereal (McGrath, 1999b), Oreo cookies, and SunMaid Raisins (Weir, 1999), have also published children’s storybooks where the personified food brand serves as the protagonist. Food shapes need not be iconic to be fun, only an intervention into the ordinary. Miniaturization is one tactic. VDK Frozen goods introduced minipancakes and French toast sticks under the Aunt Jemima brand that can be eaten as finger foods and dunked into syrup for kids “on the go” (Supermarket Business, 1999). Whimsical shapes also indicate fun. Children’s cold cereals for decades have had characters, shapes, and colorful food bits associated with them. Dole, the canned fruit company, extended this practice with its line of fruits shaped like moons, stars, sea creatures, and seashells to sell the “mother snack food market” with appeals to nutrition (McGrath, 1999b). In 2001, Fran’s Healthy Helpings, an upstart company, introduced Socceroni and Cheese with soccer ball shaped pasta—perhaps taking the “soccer mom” demographic a bit too literally—and Dino Chicken Chompers made of chicken pieces in the shape of dinosaurs (Cioletti, 2001). Food shapes execute several commercial functions. For one, they can help make the product and/or brand recognizable outside of the container. GrapeNuts, traditionally an “adult” health cereal, began marketing Grape-Nuts O’s (with added sugar) in a “fun and contemporary new shape that a younger consumer can relate to” (Toops, 1999), according to a company spokesperson. Fruit Loops and Lucky Charms are among the cereals that, according to two British brand consultants, put a “3D equity in the brand” thus enhancing its “pester power.” To get children to say “I want one that looks like . . .” can sometimes be enough if the name is forgotten, they maintain (Brand Strategy, 2002). For another, they “speak” to children’s subjectivities, their perspectives, by “playing” with the ordinary, making it fun and thus properly in the realm of things that belong to “kids.” 263 Inside Marketing The marketing of fun serves as a portal into children’s subjectivities also through the colors, containers, and packaging of food. Heinz foods famously introduced E-Z Squirt in 2000, an easy-to-grip squeezable bottle which was filled with green-colored ketchup. According to Dave Siegel of Wondergroup, Inc. (November 4, 2005 interview with the author), a market research firm, the idea of an off-colored condiment that could be treated as paint arose from observing children playing in a research setting with arts and crafts. The success, he believes, lay not so much in the novelty of the color of the ketchup but with the ability to play with their food. The bottle design allowed children to draw with the food on their buns or plates. The color and design of the product “talk” to children “so that they form a lifelong relationship with Heinz,” according to the managing director of Heinz USA’s ketchup, condiments, and sauces division (Thompson, 2000). Package design is integral to creating and maintaining the fun-sales-food nexus. A product and packaging executive offers four important principles of “kid packaging” to marketers (Sensbach, 2000). First, kids are “savvy” consumers who thereby require that the package message and market segment be clear because “fun” means different things to children of different ages. Second, a good package must use their language which is visually oriented. Third, it capitalizes on the power of media by allying with popular licensed characters. Finally, for kids, “the package is the product.” It is what they see first on the shelves. Breakfast cereal boxes, which can be “veritable amusement parks,” are prime sites for children’s attention and involvement. “Because kids will read a cereal box five or six times before the product is used up, it’s a perfect venue for cross promotions, premiums, games, puzzles, collectibles such a as trading cards and educational opportunities” (Sensbach, 2000: 14). Note how the marketing discourse operates within “the child’s” perspective by lauding their agency and knowledge (i.e., “savvy” consumers), all the while unproblematically invoking children’s desires as having a natural or essential affinity with the unspecified product to be carefully packaged accordingly. “Kid sizing” of meals and containers further moves the idea of food and meals in the direction of making them child specific. The “grab and go” appeal to busy parents and over-scheduled children has made headway into such areas as Yoplait brand Go-Gurts, a child-sized squeezable tube of yogurt, replete with personified, exciting graphics of a youthful, slightly crazed boy on the container, and, of course, its own website.7 Mini-sized juices, puddings, bags of potato chips, containers of apple sauce, and bite-sized frozen foods help to delineate a specifically designated child world of foodstuffs. These miniatures carry out a kind of “double talk” of appealing both to children (via images of fun, amusement, and a sense of cultural ownership of the product) and to mothers with the convenience of prefigured serving sizes 264 “Fun” and the Leveraging of Children’s Subjectivities and Desires and disposable containers small enough to fit into school lunch bags. Fun works in and for kids’ marketing in large part because shared, contemporary beliefs position children as inhabiting something of a parallel world to adults—one where play and fantasy form (or hopefully form) a protective barrier from the vile, everyday world of drudgery and unchecked self-interest. The Disney Corporation has built and empire on just this notion. This “magic” now extends to adults who may seek to re-live a time of “protective innocence” by delving into “wondrous innocence,” to use Gary Cross’ (2004) terms. Martha Wolfenstein (1955) pointed out over five decades ago that parents in American culture, especially mothers, tend to feel it a duty to have fun with—and perhaps “be” fun to—their children. Since that time, market efforts have helped transform the fun imperative of parenting and of childhood into something akin to a child’s right—most certainly into a marker of recognition of children’s desires and perspectives. When marketers and designers deploy whimsical images, bright colors, and out-of-the ordinary names and shapes to the packaging of food products, they are indicating to children and adults alike that certain foods are meant “for kids.” Such a gesture distinguishes child from adult and provides for a sense of propriety, of cultural ownership, on the part of children. When a product “speaks” to children in visual, verbal, and design languages—when something cajoles fun and play—it gives an indication that someone or something recognizes them and that they have a place in and among the world of goods. This strategy, which has been utilized perhaps most globally by the Nickelodeon television network (Banet-Wiser, 2007), calls out and favors the kind of enterprising self-privileged in neoliberal capitalism theorized by Foucault (1982, 1991) and Rose (1990). “Fun,” in this way, enacts contemporary (adult/parental) wishes for a benign childhood, addresses children as social and market actors, and, at the same time, provides a bridge to the world of commerce without which the fun—and the self that accompanies it—could not arise and be made manifest on their own. Final Thoughts Marketing ideology in itself is not mysterious. The point is to secure workable knowledge for clients so that both realize financial benefit. When children are at issue, however, the interested and instrumental nature of gathering and using this knowledge becomes problematic. Hence, great effort is expended to garner the perspective of the child, to seek out her or his expressions of preference, and thereby to reconfigure the consumer research act as 265 Inside Marketing something of an altruistic one that entails listening to children and responding to their needs and wants. In the act of executing research and subsequent product development and advertising campaigns, market practitioners at once draw upon, help create, and ultimately disseminate images and conceptions of children as knowing, desiring consumers. In the process, this marketing labor thereby re-legitimates children as consumers—that is, as an identity necessarily tied to the commercial world. Marketing ideology in this way feeds back on itself as when commercial constructions forged in the act of attempting to capture market share reappear as naturalized and given characteristics of consumers. The child consumer persists, in part because commercial epistemologies—ways of knowing—assist in creating morally appropriate social identities which children can inhabit and parents can find provisionally acceptable. The knowing, desiring child does not simply live in the marketer’s dream, but also in the parent’s kitchen. If we are, or seem to be, distant from the mindset that produced hate mail for McNeal’s understandings about children and consumer markets, it is due in significant part to the diffusion of general and specific beliefs about consumption and marketing and the place of goods in everyday life. Childhood itself transforms and has been transformed by marketing practice—a practice that can never confine itself to its target—and hence will continue to mutate into forms in the future perhaps unrecognizable from those we accept today as given and natural. Notes 1. Just Kid Inc. Website, http://www.justkidinc.com/kid_research.html (accessed December 10, 2009). 2. Geppetto Website, http://www.geppettogroup.com/ (accessed December 10, 2009). 3. Kidzeyes Website, http://www.kidzeyes.com/faq.htm#1 (accessed December 10, 2009). 4. These are: friend-orientated fun, empowering fun, creative fun, silly fun, sportsorientated fun, competitive fun, family-orientated fun, surprising/adventurous fun, relaxing fun, and rebellious fun. 5. Pepperidge Farm Website, http://www.pfgoldfish.com/ (accessed December 10, 2009). 6. Also available at Advertising Educational Foundation Website, http://www.aef.com/ (accessed February 24, 2004). 7. 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