THE REPUBLIC OF UGANDA THE EFFECTIVENESS OF THE INTEGRATED FINANCIAL MANAGEMENT SYSTEM IN UGANDA Study Report April 2015 Ministry of Finance, Planning and Economic Development P. O. Box 8147 Kampala www.finance.go.ug THE REPUBLIC OF UGANDA THE EFFECTIVENESS OF THE INTEGRATED FINANCIAL MANAGEMENT SYSTEM IN UGANDA Study report April 2015 Ministry of Finance, Planning and Economic Development P. O. Box 8147 Kampala www.finance.go.ug TABLE OF CONTENTS Acronyms and Abbreviations .................................................................................................ii Glossary .................................................................................................................................. iii Acknowledgements ................................................................................................................. iv Foreword ................................................................................................................................... v Executive Summary ................................................................................................................ vi Chapter 1: Introduction .......................................................................................................... 1 1.1 Overview .............................................................................................................................. 1 1.1.2 Strategic Policy Context ................................................................................................... 1 1.1.3 Public Financial Management Reforms ............................................................................ 1 1.1.4 Integrated Financial Management System ........................................................................ 3 1.2 Objectives of the Study ........................................................................................................ 6 1.3 Justification of Study ........................................................................................................... 6 1.4 Report Outline...................................................................................................................... 7 Chapter 2: Methodology.......................................................................................................... 8 2.1 Scope of the Study ............................................................................................................... 8 2.2 Data Collection Methods ..................................................................................................... 8 2.3 Sampling procedure ............................................................................................................. 8 2.4 Study Limitations ................................................................................................................. 9 Chapter 3: Study Findings .................................................................................................... 10 3.1: The extent of streamlined financial management processes ............................................. 10 3.2 Factors influencing the use and functionality of the IFMS................................................ 23 3.3 The level of integration and scalability with other systems ............................................... 26 Chapter 4: Conclusions and Recommendations ................................................................. 29 4.1 Conclusions ........................................................................................................................ 29 4.2 Recommendations .............................................................................................................. 30 References ............................................................................................................................... 31 Annexes ................................................................................................................................... 33 i | IFMS STUDY REPORT – APRIL 2015 ACRONYMS AND ABBREVIATIONS ASSIP Accountability Sector Strategic Investment Plan BoU Bank of Uganda BMAU Budget Monitoring and Accountability Unit CCS Commitment Control System EFMPII Second Economic and Financial Management Project EFT Electronic Funds Transfer GoU Government of Uganda IFMS Integrated Financial Management System IPPS Integrated Personnel and Payroll System IT Information Technology KCCA Kampala Capital City Authority LGs Local Governments MDA Ministry, Department, Agency MDALGs Ministries, Departments Agencies and Local Governments MFPED Ministry of Finance Planning and Economic Development NDP National Development Plan NTR Non-Tax Revenue OAG Office of the Auditor General OBT Output Budgeting Tool OOB Output Oriented Budgeting PAC Parliamentary Accounts Committee PEFA Public Expenditure and Financial Accountability PFAA Public Finance and Accountability Act PFM Public Financial Management TIN Tax Identification Number TSA Treasury Single Account UNBS Uganda National Bureau of Standards WAN Wide Area Network ii | IFMS STUDY REPORT – APRIL 2015 GLOSSARY Adverse Opinion: The Auditor shall express an adverse opinion when the Auditor, having obtained sufficient appropriate audit evidence, concludes that misstatements, individually or in the aggregate, are both material and pervasive to the effect that financial statements do not give a true and fair view Bank Reconciliation: This is a report that explains the difference between the bank balance shown in an organization’s bank statement, and the corresponding amount shown in the organization’s own accounting records at a particular point in time. Cash Limit: Cash limits form the basis for the limit up to which expenditures can be incurred by the votes in a given quarter against their approved budgets. Budget Directorate issues the Cash limits to the MDAs and uploads the same on the IFMS. Consolidated Budget Analysis Report: This Report summarizes Totals for the vote for the Approved Budget, Supplementary Budget, Revised Budget, Accounting Warrants, Releases, Commitments, Payments and Funds Available for programmes. Disclaimer of Opinion: The Auditor disclaims an opinion when the auditor is unable to obtain sufficient appropriate audit evidence on which to base the opinion, and the Auditor concludes that the possible effects on the financial statements of undetected misstatements, if any, could be both material and pervasive Management Reports: These are summarized performance reports used by senior management for planning and decision making. IFMS BIG reports are examples of management reports BIG aggregate budget performance report (Development): This Report is run when a user wants to look at the aggregate Budget performance for a vote in respect of Development/Capital Expenditure. It summarizes Totals for the vote for the Approved Budget, Supplementary Budget, Revised Budget, Accounting Warrants, Releases, Commitments, Payments and Funds Available for only Projects Misstatements: These are account balances in financial statements that are over or understated also errors in the financial statements whose effect could be material or not material to the financial statements Process Controls: Internal system checks for transactions carried out on the system. Qualified Opinion: Opinion issued by the auditor on the financial statements where, the Auditor, having obtained sufficient appropriate audit evidence, concludes that misstatements, individually or in aggregate, are material, but not pervasive, to the financial statements; Unqualified Opinion: Opinion expressed by an auditor when the financial statements give a true and fair view in all material respects and comply with the stated financial reporting framework. iii | IFMS STUDY REPORT – APRIL 2015 ACKNOWLEDGEMENT The study was conducted by a team from the Budget Monitoring and Accountability Unit (BMAU) led by Mrs. Margaret Kakande and Mr. Justus Kalebbo. The Team members included all Technical Monitoring officers namely: Mrs. Rosetti Nabbumba Nayenga, Mr. Matthew Lubuulwa, Mrs. Angella Basaasira Ssali, Mr. Charles Nsubuga, Ms Alice Ninsiima, Mr. Ibrahim Lubwama, Mr. Mulolo Francis, Mrs. Annette Mutoni Oleng, and Mrs. Margaret Ntorantyo. The Team was assisted by the BMAU Monitoring Officers: Ms Mariam Nakakande, Ms Noelline Gwokyalya; Mr. Isaac Ssenyonjo, Mr. Kefa Kawanguzi, Mr. Valerian Muyise , Ms Irene Achiro, Ms Najjuma Esther, Ms Winnie Adite, Ms Mbabazi Sandra, Mr. Apollo Ruyonga, Mr. Dennis Munyhirwa and Mr. Silver Kato. Mr. Allan Gitta, and Ms Annet Sherina Nansubuga provided the study team with administrative support. The Research Team was trained about the IFMS by Mr. Robert Muwanga and Mr. Godfrey Ssemugooma, Commissioner Financial Management Services under the Accountant General’s Office- who provided useful information and guidance to the study. The Research Team met with officials at both central and local government levels. Special thanks to the officials in the 12 Ministries, 20 Departments and Agencies, 4 Hospitals and 23 Local Governments that were visited. The draft report was assessed by a group of officials from the Accountant General’s Office who provided very useful comments and Technical support. The BMAU communications team, Ms Maria Muzaaki and Ms Sylivia Atuhaire supported the editing work. Lastly thanks to DANIDA for funding the study. iv | IFMS STUDY REPORT – APRIL 2015 FOREWORD To attain the Vision 2040 and improve service delivery to the citizens, the Government is tasked to ensure: availability of resources to implement the planned programmes; increased efficiency in the allocation and use of resources; elimination of corruption and wasteful spending; intensified accountability and strengthening public sector institutions and systems. The Government has been implementing Public Finance Management (PFM) reforms since the early 1990s to establish and enforce internal control systems, enhance capacities and strengthen oversight institutions to ensure value for money in service delivery and accountable use of public resources. The Integrated Financial Management System (IFMS) is part of the broader ongoing PFM reforms intended to improve budget preparation, accounting, reporting and auditing processes. Effective implementation of the IFMS makes a major contribution in achieving the PFM objectives. This study is a review of the effectiveness of the IFMS that was conducted in participatory manner. This is critical in informing Management of the progress so far and what must be done to ensure that the IFMS delivers as expected. The various stakeholders should therefore reflect on the findings and recommendations therein. Keith Muhakanizi Permanent Secretary/ Secretary to the Treasury v | IFMS STUDY REPORT – APRIL 2015 EXECUTIVE SUMMARY Background The Government of Uganda initiated the implementation of the Integrated Financial Management System (IFMS) in the FY 2003/04. The IFMS aimed at the promotion of efficiency, effectiveness, accountability, transparency and comprehensive financial reporting. The functionality of the IFMS varies between ministries, agencies, departments, and local governments. The study aims to assess the effectiveness and present solutions that can serve as best practice guidelines in the implementation of the IFMS. Methodology The study was conducted in a total of 59 Ministries, Departments and Local Governments (12 Ministries, 20 Departments and Agencies, 4 Hospitals and 23 Local Governments) that are currently using the IFMS. The period of study covered five financial years ranging from FYs 2008/09- FY2013/14. Both primary and secondary data sources were used. Secondary methods entailed conducting an extensive review of the relevant literature, while primary data was collected from 252 officials through interviews. The study was limited by the short time frame as well as busy schedule of the staff at the Accountant General’s Office. Findings Many institutions were using various systems for financial transactions. Although the other financial systems were said to be complementary, some transactions that could be executed on the IFMS were still off the system. All of these systems are not interfacing with the IFMS. Except for the General ledger module, all Modules in the IFMS are fairly used. Although largely new on the IFMS, it was the local governments that exhibited highest application of the modules. However, it was noted that the Budgeting Module had been replaced by the OBT and some inconsistencies were reported between the IFMS and OBT budget information. There has been some improvement in financial management as financial reporting had improved in terms of timeliness and accuracy. In addition, the percentage of institutions (Ministries, Departments, Agencies and Local Governments) with un-qualified audit opinions, increased slightly from 47% to 50% over the review period. However, the quality of financial statements remains poor given the persistent high number of qualified audit opinions among institutions connected to the IFMS. For Ministries and Departments the IFMS related reasons for the qualified opinions was increasing despite the fact that the system had capabilities to containing such problems. Although the IFMS was reported to have adequate controls at different user levels, domestic arrears and over expenditures continued to be unchecked. These were largely due to budgetary indiscipline. Since most IFMS users had been trained, the limitation in capacity may not wholly explain the persistent weak financial management practices. vi | IFMS STUDY REPORT – APRIL 2015 The main challenges faced on the IFMS were downtime and inadequate knowledge. The most frequent reported cause for downtime was poor network connectivity, intermittent power; and ineffective computers respectively. Inappropriate distribution of roles was reported as affecting the implementation of IFMS operations. For example the limited access by Internal Auditors and heads of departments limited effective application of the IFMS in those areas. On the other hand, the fact that even transaction of small monies needed the approvals of Accounting Officers, who were often off their desks, also affected timeliness of IFMS operations. The operational constraints of the IFMS were also hampering planned rollouts across all government institutions. Conclusion The IFMS is a robust financial management system that has effectively worked in many parts of the world. In Uganda the expected outcomes have not been fully achieved because of the de-incentivised human resource. Many institutions were using systems that were not interfacing with the IFMS, and in instances of uploading information onto the IFMS, the human element determined the pace and reliability of operations. Recommendations 1. MFPED and National Information Technology Authority (NITAU) should fast track the national transmission backbone infrastructure (NBI) project; this development would strengthen the network connectivity especially in light of the increasing number of users on the IFMS. 2. MFPED should institute incentives and penalties to minimize human errors by officials working on the IFMS and interfacing systems. 3. MFPED should facilitate IFMS interfaces with other systems that institutions must continue using especially where the external funding requires a separate accounting system 4. The Accountant Generals Office should scale up the IFMS to show individual outstanding advances in lieu of further authorizations of funds to officials. 5. MFPED and Ministry of Public Service should include financial management performance indicators for Accounting Officers. vii | IFMS STUDY REPORT – APRIL 2015 CHAPTER 1: INTRODUCTION 1.1 Overview This is a report for a study on the Effectiveness of the Integrated Financial Management System (IFMS) in Uganda. The study was undertaken by the Budget Monitoring and Accountability Unit (BMAU) of the Ministry of Finance, Planning and Economic Development (MFPED) with financial support from the DANIDA under the Support to Budget Monitoring and Accountability project. 1.1.2 Strategic Policy Context The Government of Uganda (GoU)’s Vision 2040 is “A transformed Ugandan society from a peasant to a modern and prosperous country within 30 years”1. It is envisaged that the country will graduate to the middle income segment by 2017 and reach a per capita of US$ 9,500 by 2040. To attain this Vision and improve service delivery to the citizens, the government is tasked to ensure: availability of resources to implement the planned programmes; increased efficiency in the allocation and use of resources; elimination of corruption and wasteful spending; intensified accountability and strengthening public sector institutions and systems. These fundamental aspirations of the Vision 2040 are translated into actionable strategies in the National Development Plan (NDP) 2010/11-2014/152 and Accountability Sector Strategic Investment Plan (ASSIP) 2014-20193. Accountability and efficient and effective management of resources are noted to be key elements in good governance. The NDP tasks the government to enhance value for money in management of public funds by ensuring i) efficient use of public resources for better service delivery ii) effectiveness and impact of accountability policy and action. In the recently launched ASSIP, the government committed itself to enhancing coordination, planning, mobilization, allocation, management and reporting of public resources and enhancing compliance with rules and regulations. Effective implementation of the IFMS makes a major contribution in achieving these strategic objectives of the NDP and ASSIP. 1.1.3 Public Financial Management Reforms The IFMS is part of the broader ongoing Public Finance Management (PFM) reforms intended to improve budget preparation, accounting, reporting and auditing processes. This section provides a summary of the ongoing PFM reforms to contextualise the study. The PFM reforms are primarily designed and implemented by the Accountability Sector 4. The Vision of the Accountability Sector is “To ensure transparency and accountability in public service delivery” and the mission is “to promote efficiency and effectiveness in mobilization and utilization of public resources”5. 1 GoU, 2010. NPA, 2010. MFPED, 2014. 4 The sector is comprised of 10 autonomous institutions namely: MFPED, Inspectorate of Government, Directorate of Ethics and Integrity, Office of the Auditor General, Uganda Bureau of Statistics, Uganda Revenue Authority, Public Procurement and Disposal of Assets Authority, Kampala Capital City Authority, Ministry of Public Service and Ministry of Local Government 5 MFPED, 2014. 2 3 1 | IFMS STUDY REPORT – APRIL 2015 The GoU has been implementing PFM reforms since the early 1990s to establish and enforce internal control systems, enhance capacities and strengthen oversight institutions to ensure value for money in service delivery and accountable use of public resources. The reforms can be divided into two broad categories: legal and institutional reforms and operational reforms. Many of these reforms provide the legal and technical basis for establishment and roll out of the IFMS. Legal and institutional reforms Several legislations have been enacted and existing laws strengthened to enhance accountability systems and oversight functions. Institutional reforms have also been undertaken to streamline public financial management processes. These include: 1) Uganda Revenue Authority Act 1991 2) Local Governments Act 1997 as amended 3) The Budget Act 2001 4) The Public Finance and Accountability Act (PFAA), 2003 5) The Petroleum Exploration, Development and Production) Act, 2013 6) Inspectorate of Government Act 2002 7) Leadership Code Act 2002 8) The Public Procurement and Disposal of Public Assets (PPDA) Act, 2003 as amended 9) Access to Information Act, 2005 10) National Audit Act, 2008 11) Anti-Corruption Act, 2009 12) Whistleblower’s Protection Act, 2010 13) The Electronic Transaction Act, 2011 14) Computer Misuse Act, 2011 15) Anti Money Laundering Act 2013 16) Public Finance Bill, 2012 Key reforms The following are the key reforms aimed at improving efficiency and effectiveness of public expenditure management: 1) The Commitment Control System (CCS) 2) Automation of Financial Management Processes (IFMS) 3) The Electronic Funds Transfer (EFT) and Straight through Processing of Salaries (STP) 4) Fiscal Decentralization Strategy (FDS) 5) Non–Tax Revenue (NTR) 6) Tax Reforms/Electronic Taxation (e-tax services): 7) Aid Management System 8) Debt Management Systems 9) Output Oriented Budgeting (OOB) 10) Budget Monitoring and Accountability Unit (BMAU) 11) Treasury Single Account (TSA) 12) Integrated Personnel and Payroll System (IPPS) 2 | IFMS STUDY REPORT – APRIL 2015 13) Decentralised Salary Payment Processing 14) Results Oriented Management (ROM) 15) Service delivery standards Many of the operational reforms work through or with the IFMS. The government has launched the Uganda PFM Reform Strategy (July 2014 – June 2018)6 to consolidate and sustain implementation of all PFM reforms. 1.1.4 Integrated Financial Management System In the 1980s’ the Government recognized that availability of information was a prerequisite for economic and financial management improvement. The major problems faced were the; inaccurate, untimely and inappropriate budget and accounting information. These were characterized by; manual and partially automated systems, no systems for independent and decentralised local governments, weak capacity in implementation and inspection, inadequate systems for collection and tracking of revenue, backlog of un-reconciled bank accounts, lack of a uniform Chart of Accounts that complied with Government Finance Statistics (GFS), endemic budget overruns, Ad-hoc and uncoordinated IT acquisitions; and non-compliance with international public sector accounting standards. The Government of Uganda through the Economic and Financial Management Project (EFMP II) initiated the implementation of the Integrated Financial Management System (IFMS) in the FY 2003/04. This was a tool designed to improve efficiency in the financial information processing and reporting systems. An IFMS is a fiscal and financial management information system for Government that bundles all financial management functions into one suite of applications. It is an IT-web based budgeting and accounting system that assists GoU entities to initiate, spend and monitor their budgets, initiate and process their payments, and manage and report on their financial activities. a) Objectives of the IFMS The IFMS was set up for four main objectives. 1. To improve fiscal management in order to achieve more timely, and accurate information for both local and central government. 2. To ensure transparency and accountability in the handling and use of public resources. 3. To strengthen the Government financial management processes and provide better expenditure controls. 4. To enhance operational effectiveness by improving quality of data and making it available for use and sharing. 5. To standardize and automate Government financial management processes to reduce redundant and unnecessary tasks and activities 6. To maximize the cost effectiveness of the expenditure of public funds. 7. To improve revenue management. 6 MFPED, 2014a 3 | IFMS STUDY REPORT – APRIL 2015 b) Process of setting up the IFMS Government of Uganda commissioned a Fiscal Management Systems Study (FMS) that took place between October 2001 and April 2002. Ernst & Young Consultants undertook the FMS study. The study aimed at developing a framework of the principles and standards for the introduction of government wide IT based Fiscal Management Systems that would meet current and future needs. The consultants prepared and submitted an Information Technology Architecture and Plan (ITAP) report detailing the recommended business and information processes as well as the User Requirements Specifications and proposed technology options. Following a selection process closely supervised by GoU and the World Bank a contractor M/s Hewlett Packard International Trade BV (HP) was contracted to implement the IFMS. HP was assisted by a number of sub-contractors among them Oracle Systems Limited, Computech Uganda Ltd, Venture Communications Group Ltd and RPC Data Ltd. A turnkey concept was adopted where GoU held one supplier (HP) responsible and accountable for all the deliverables including those of the sub-contractors. HP was responsible for the supply, installation, integration, testing, commissioning and providing the related support services for the IFMIS solution under this arrangement. The costs for IFMS implementation were financed with assistance from the World Bank and other Development Partners. GoU also allocated counterpart funds in the budget to support the IFMS implementation. GoU adopted a structured project management approach and a dedicated project office was setup to support the IFMS implementation. A high level IFMS project Steering Committee consisting of senior GoU representatives and chaired by Permanent Secretary/Secretary to the Treasury was put in place. To ensure GoU ownership a multi-disciplinary Project Management Team (PMT) consisting of representatives from different Ministries /Agencies is chaired by the Accountant General was established. Various work Groups for key project management functions headed by GoU Commissioners supported the PMT. Currently, the management of the IFMS implementation has been mainstreamed into the departments within the Ministry of Finance, Planning & Economic Development and a Commissioner has been assigned as Project Manager. Implementation is coordinated through the Project Monitoring Team (PMT) which meets monthly and comprises heads of department responsible for training, security, application and budgeting among others. A phased implementation approach was adopted. The implementation commenced with the pilot phase covering 6 Ministries and 4 Local Governments on 1st July 2003. Following the successful implementation of the pilot phase, Government of Uganda in April 2005 formally signed off the pilot phase and consequently entered into contract with HP to extend the implementation to the remaining 12 Ministries, additional 9 Local governments and a Disaster Recovery Centre. Currently, 89 MDAs (63 Central Governments, 14 Local Governments and 8 Donor Funded Projects) are transacting in real-time mode on IFMS. IFMS initial focus was on key Expenditure Management processes that include the Accounting and Reporting (General Ledger), Budgeting, Purchasing and Commitment Accounting, Payments, Cash Management and Revenue Receipting/Accounts Receivable. Plans are in advanced stages to rollout the IFMS to the remaining MDAs and Projects and bring on board additional modules like the Fixed Asset Management. 4 | IFMS STUDY REPORT – APRIL 2015 c) IFMS Modules The IFMS is based on the Oracle E-Business suite IT package. It automates processes required by the Public Finance and Accountability Act 2003 and the Local Government Act 1997. The modules currently in operation by oracle are: 1) Oracle Public Sector Financials/General ledger module: This module is used to; enter and post journals, budget inquiries, opening of budget year, funds inquiries, others Issuance of a Grant of Credit by the Auditor General, Issuance of the Ministers Warrant by the Accountant General, Issuance of Cash limits by the Budget Directorate, Preparation of the Accounting Warrants by the Votes, Initiation and Approval of virements or re-allocations and generation of management reports. 2) Receivables module: This module is used to; Enter customers, enter and approve invoices and to enter receipts. It also used to enter bank charges and bank transfers and the generation of receivables reports. 3) Purchasing module: This module is used to create suppliers on the system, prepare purchase requisitions, and approve purchase requisitions, enter and approve purchase orders and finally enter purchase receipts. 4) Payables module: This module is used to; create supplier invoices from supplier information, approve invoices, make payments, make prepayments ( to employees or suppliers) and generate payables reports 5) Cash management module: This module is used to; create bank accounts, it also used to enter/ upload bank statements and to perform automatic bank account reconciliations As a way of improving on the system, the Fixed Asset Management module has been introduced. This is being piloted in Votes of; Ministry of Agriculture Animal Industry and Fisheries (MAAIF), Uganda Industrial Research Institute (UIRI), Ministry of Finance, Planning and Economic Development (MFPED), Ministry of Health (MoH), Ministry of Energy and Mineral Development (MEMD), Judicial Service Commission (JSC), Office of the Prime Minister (OPM), Ministry of Gender, Labor and Social Development (MGLSD), and Ministry of East African Affairs (MEACA). 5 | IFMS STUDY REPORT – APRIL 2015 IFMS MODULES BUDGETING MODULE RECEIVABLES MODULE Entry of VoA &Initial Budget Entry of Release Receipts Grant of Credit Entry of NTR Receipts Minister’s Warrant Cash Limits Accounting Warrants Release Request Reallocation / Virements PURCHASING MODULE Preparation of Purchase Requisition GENERAL LEDGER Entry of Manual Journals Posting of Journals Inquiries for Decision Making & Audit Running of Financial Reports CASH MANAGEMENT Reconciliation of Receipts Reconciliation of Payments PAYABLES MODULE Preparation of Purchase Orders Entry of Supplier Invoices Acknowledgement of Supply Entry of Employee Invoices Approval of Invoices Payment of Processing d) Coverage of the IFMS IFMS is being implemented in 63 sites for central votes, four (4) referral hospitals, fourteen (14) local governments, eight (8) projects under Tier 1, and 26 Tier 2 sites that run with a common Chart of Accounts across Government. 1.2 Objectives of the Study The overall purpose of this study was to evaluate the extent to which the objectives of the Integrated Financial Management System (IFMS) have been met. More specifically, the study was intended to: i. Establish the extent to which the IFMS has streamlined financial management processes. ii. Establish factors influencing the use and functionality of the IFMS iii. Establish the level of integration and scalability with other systems 1.3 Justification of Study Government of Uganda introduced the IFMS aimed at the promotion of efficiency, effectiveness, accountability, transparency and comprehensive financial reporting. 6 | IFMS STUDY REPORT – APRIL 2015 The functionality of the IFMS varies between the ministries, agencies, departments, and local governments (MADLGs). The introduction of IFMS is a reform that deeply affects work processes and institutional arrangements governing the management of public finance. The usage of IFMS has not been free of challenges and obstacles. There have been increasing allegations of financial fraud among IFMS users7, delayed payments to service providers, low absorption of funds, delayed procurement of services and persistent loopholes of inaccurate, untimely, inappropriate budget and accounting information even after the introduction of the IFMS. There have also been capacity gaps on the side of users that hamper the full utilization of the IFMS. The study aims to assess the effectiveness and present solutions that can serve as best practice guidelines in the implementation of the IFMS. It is hoped that this study will give guidelines to facilitate future implementation of the IFMS in Uganda. Users of the IFMS will be in position to enhance the adoption of the recommendations that will be highlighted. 1.4 Report Outline The report consists of four chapters. Chapter two provides an insight into the overall study methodology. Chapter three provides the findings and analysis of the study, while Chapter four is on conclusions and recommendations. 7 `New Vision paper dated October 30th,2012 7 | IFMS STUDY REPORT – APRIL 2015 CHAPTER 2: METHODOLOGY 2.1 Scope of the Study The study is about the effectiveness of the IFMS in the sphere of government operations. The study focused on the extent to which the IFMS effectively covers government financial transactions – revenue receipts, debt, expenditure and support to budget planning The study was conducted in a total of 59 Ministries, Departments and Local Governments (12 Ministries, 20 Departments and Agencies, 4 Hospitals and 23 Local Governments) that are currently using the IFMS. Details of the entities involved are listed in Annex 1. The period of study covered five financial years ranging from FYs 2008/09- FY2013/14. 2.2 Data Collection Methods Both primary and secondary data sources were used. Secondary methods entailed conducting an extensive review of the relevant literature. The reviewed documents are attached as References. Primary data was collected at two levels of Government: Central Government Higher Local Government (District and Municipality) At all levels, direct interviews were held with the relevant officials. This was to assess the effectiveness of the IFMS in the execution of the budget and operation of other government financial transactions. The government financial transactions included; revenue receipting, payments, purchasing, and report management. The 252 respondents included the accounting officers, accountants, and other senior personnel assigned to carry out financial management functions and related activities on the IFMS (Detailed list of respondents is attached as Annex 2) The questionnaire was structured into sections to capture data and information on budget processes, financial transaction processes, transparency and controls, timeliness, accuracy consistency and completeness of reports, user competence, user satisfaction index, systems integrity and security and systems maintenance and support. Key informant interviews were held with the office of the Accountant General, Bank of Uganda and Uganda Revenue Authority. 2.3 Sampling procedure The selection of the sample was done using a multi-stage and purposive sampling design (see Annex 3 for details). The first stage of the selection was for implementers of the IFMS in government institutions, which role falls under the office of the Accountant General. The three officers interviewed from this office were the; Accountant General, Commissioner Financial Management Services, and Assistant Commissioner Financial Management Services. The purpose for their selection was to; 8 | IFMS STUDY REPORT – APRIL 2015 Understand how the IFMS was setup in interfacing with other systems Understand the challenges related to the Integration of the systems and Challenges faced by government in rolling out the IFMS to agencies and local governments The second stage of selection was for the users of the IFMS at the different levels. The users were selected from the Tier 1 and Tier 2 systems. The Tier 1 comprised of 45 institutions (32 central government ministries and agencies, 9 local governments and 4 referral hospitals,). The Tier 2 system comprised of 14 district local governments. A sample of institutions was selected at random using a table of random numbers. The third stage of selection was for the institutions that interface with the IFMS. The institutions were Bank of Uganda (BoU), and Uganda Revenue Authority. These interface with the IFMS at the points of collecting balances of revenue and clearing of invoices for salary and other payments created in the IFMS. 2.4 Study Limitations 1. The study period was too short to comprehensively cover all aspects in the IFMS. It was therefore restricted to the modules and opinions about the system. 2. Key direct procedures on the system were not done on account of unavailability of staff with right to the IFMS from the Accountant Generals office and the requirement for off peak periods. The timing of the study coincides with a very busy schedule for the relevant staff. 9 | IFMS STUDY REPORT – APRIL 2015 Chapter 3: Study Findings The findings are given under each study objective. 3.1: The extent of streamlined financial management processes Background The financial management processes focused on were budget formulation and execution. The characteristics of the IFMS and its role in supporting the budget process in the government of Uganda were identified as follows8: Design of IFMS based on a centralized architecture that enables central processing and storage of financial transactions at a server held at the data centre at the MFPED. Use of open technologies oracle application and the HP UNIX platform - this allows flexibility to implement interfaces and integrate with other systems for purposes of sharing data and enhancing efficiency. IFMS supports the budget planning and preparation process by providing historical expenditure data. Support to budget execution - IFMS is configured to implement internal controls in line with public financial law. The effectiveness of the IFMS depends significantly on the extent to which it is comprehensive in covering Government financial transactions and Government departments throughout the budget process. 3.1.1 Type of the respondents Out of the 252 respondents, 199 (78%) were male while 53 (22%) were female. The biggest percentage of respondents (41.3%) was from the accounts departments of the various institutions visited totaling to 104 respondents. The audit department presented the least number of respondents (6.4%) See details in Figure 3.1 and Annex Table 1. 8 Lawrence Semakula and Robert Muwanga, Uganda: Implementing an Integrated Financial Management System, July 2012 10 | IFMS STUDY REPORT – APRIL 2015 Figure 3.1: Departments of work for respondents Source: Field findings 3.1.2 Use of IFMS by Government MALGs As was noted in background, the installation of the IFMS was phased. The study confirmed that, except for Ministries, most institutions had been on the IFMS for less than 5 years (Figure 3.2 and Annex Table 2) Figure 3.2: Percentage of MALGs that have used the IFMS for less than 5 years Source: Field findings Three departments; audit department, accounts department, and administration of the sampled institutions were fully using the IFMS between 2008 and 2014 (Figure 3.3 and Annex Table 3) 11 | IFMS STUDY REPORT – APRIL 2015 Figure 3.3: Use of IFMS between 2008 and 2014 Source: Field findings a) Use of IFMS Modules It was noted that on average apart from the General ledger module, all Modules are fairly used (Figure 3.4 and Annex Table 4). Although largely new on the IFMS, the local governments exhibited the highest application of the modules. Figure 3.4: Percentage of Institutions using the IFMS modules Source: Field findings The IFMS users had been trained in use of the Modules. The training depended on need. Training had been imparted mainly for the Payables Module (61.5%) and the Purchasing Module (56.7%) (See Figure 3.5 and Annex Table 5). 12 | IFMS STUDY REPORT – APRIL 2015 Figure 3.5: Percentage of respondents trained by type of training under IFMS Source: Field findings b) IFMS Applications Most respondents (75%) agreed that the IFMS is useful in budgeting, especially during preparation (93%) and execution (98%). However, the Budgeting Module had been replaced by the Output Budgeting Tool (OBT) that was being used. Some respondents (30%) reported minimal use of IFMS information during budgeting. This has resulted into some reported inconsistencies between the OBT and IFMS budget information especially in referral hospitals and ministries (Figure 3.6). Figure 3.6: Institutions reporting inconsistencies between OBT and IFMS budget information Source: Field findings This was attributed to the lack of user rights on IFMS for planning units, inadequate capacity of some planners, and the incompatibility of systems (Table 3.1). 13 | IFMS STUDY REPORT – APRIL 2015 Table 3.1: Causes of inconsistencies between the OBT and IFMS budget information/outputs9 Ministry Agency Statutory Department Local Government Referral Hospital Total Planning Unit not having user rights on IFMS 5.0 6.1 2.8 1.1 0.0 3.2 Inadequate capacity of users 3.3 2.0 0.0 2.2 0.0 2.0 Incompatibility of systems 10.0 8.2 0.0 1.1 5.6 4.8 Source: Field findings c) Use of other Financial Management systems Close to half (46%) of the institutions reported using other financial systems that were reported to be complementary to the IFMS (See Annex Table 6). The practice was most prevalent in agencies (65%) and ministries (59%). The most common alternative financial systems were the Public Procurement Management System (12%); BBS Connect (9%), and Spread Sheets (6%) (See Annex Table 7). The institutions gave reasons for use of additional financial management systems, and these were classified under four thematic areas. Details are in (Annex Table 8). i. ii. iii. iv. Requirements by donor transactions (34%): Some donor/project transactions have not been captured on the IFMS Some donors have a requirement to feed their transactions in systems provided by them. However the rollout to donor funded projects had commenced and so far 6 projects were using the IFMS. Other Requirements (48%): Procurement – PPDA requirements BBS Connect for banking Accrual Reporting (11%): although IFMS has capacity10 to generate accrual reports; and Capture of Non-Tax Revenue (7%) although the expectation was that NTR is receipted on the IFMS for votes where the system has been implemented. As noted, many institutions operated other financial management systems. To that effect, in virtually all of the MDALGs there are transactions executed outside the IFMS. The type of transactions executed outside the system varied between institutions. The most common transactions executed outside the IFMS were revenue receipting, ordering for goods and services; and tax assessments respectively (Figure 3.7 and Annex Table 9) 9 The respondents had multiple responses and therefore there are no Totals across rows/columns The IFMS is a robust ERP system and has been configured to support both Cash and Accrual bases of accounting. 10 14 | IFMS STUDY REPORT – APRIL 2015 Figure 3.7: Percentage of financial transactions outside the IFMS by type Source: Field findings d) Trends in Financial Management The study reviewed trends in some indicators to assess the effectiveness of the IFMS. These included: (i) Auditor Generals Opinions Most respondents (96%) reported that the IFMS can produce reports11 as stipulated by government guidelines. The IFMS system review focused on the quality of the financial statements as reviewed by the Auditor General with emphasis on the Opinions issued on the financial statements and the timeliness of the submission of financial statements. Ministries For the last five financial years - 2008/09 to 2012/13 more ministries obtained qualified opinions than unqualified opinions. For the Financial Years 2008/09 to 2010/11, 67% of the ministries had qualified opinions (A sample of 12 ministries was drawn from the 22 Ministries)12. The trend in the quality of financial statements for the five year period declined further in the financial years 2011/12 to 2012/13 where 8% of the ministries had their opinions disclaimed by the Auditor General as shown in (Figure 3.8). 11 Statutory final accounts; Statement of Financial Position, income statements and Cash flow statements, Other reports included Bank reconciliation reports, Revenue analysis reports, Expenditure analysis reports, Cash Limit reports, and the Consolidated budget analysis reports. 12 The Ministry of Information was on IFMS for 3 years of the five 5 years analysed. 15 | IFMS STUDY REPORT – APRIL 2015 Figure 3.8: Trend of Auditor Generals Opinions Issued to Ministries for FYs 2008-2012/13 Source: Auditor General’s Annual Financial Reports Reasons for the Auditor General’s Opinions A review of the basis of the Auditor General’s opinions for the Ministries was found to have included the following as the grounds for qualifications; Non availability of documents to support significant balances in the financial statements, unaccounted for funds, incorrect reconciliations of opening balances, incorrect bank reconciliation statements, unverified claims and unauthorized diversions. There were also cases of double payments, over payments, mischarge of expenditure to wrong budget codes, refunds made for unbudgeted obligations, overdrawn treasury general accounts and irregular payments as tax waivers. For this study an analysis of reasons for opinions issued were either IFMS related or non IFMS related. The IFMS related reasons were; Mischarges of expenditure to wrong budget codes, over payments to contractors, unauthorized diversions of funds and incorrect bank reconciliations The non IFMS related reasons included non availability of documents to support balances, unverified claims, unaccounted for funds, and non remission of NSSF and taxes. Over drawn treasury general accounts and wrong valuation of land and buildings. An analysis of reasons for the Qualifications of Ministries Opinions is shown in 3.9 16 | IFMS STUDY REPORT – APRIL 2015 Figure 3.9 Basis of Opinions Issued to Ministries for FYs 2008/09-2012/13 Source: Auditor General’s Reports The direct IFMS related reasons for qualification of opinions were proportionately more for three years out of the five years under review. This is an issue for concern since the IFMS was supposed to address these problems. Departments and Agencies It was noted that the Departments and Agencies have been on the IFMS for only three years of the five years under study13. For the same review period, the Government Departments and Agencies showed better performance and especially so in the financial years 2011/12 and 2012/13 where 81% and 57% respectively posted unqualified opinions. The two years prior to the IFMS shows more departments with unqualified opinions. Although there was a decline in performance after introduction of the IFMS, that gradually improved two years after IFMS inception (Figure 3.10). There was no Disclaimer and adverse opinion issued to any of the Departments/agencies in the five year period. There were cases where no opinion was issued by the Auditor General as the entities did not exist like KCCA14 and where the final accounts were not signed for lack of an Accounting officer as it happened in the National Forestry Authority FY 2012-13 13 14 Effectively on the IFMS in FY 2010/11 Some respondents (30%) reported minimal use of IFMS information during budgeting (Figure 3.3). 17 | IFMS STUDY REPORT – APRIL 2015 Figure 3.10: Trend of Auditor Generals Opinions Issued to Departments and Agencies for FYs 2008-2012/13 Source: Auditor General’s Annual Finance Reports Reasons for the Auditor General’s Opinions The reasons for the qualification of the auditors’ opinion included: Expenditure in excess of the approved budget, diversion of funds from capital development to wages, incurring of new domestic arrears, inadequately supported expenditure, unaccounted expenditure, unexplained increases in bank balances and expenditure exceeding cash payments. There were cases of budget surplus and unbalanced budgets approved. Over statement of payments, wrong depreciations and mischarge of expenditure and lack of underlying support documents. The IFMS related reasons were; mischarge of expenditure, expenditure in excess of the budget and diversion of funds from capital development to wages. An analysis of reasons for the qualifications of departments and agencies opinions is shown in 3.11 Figure 3.11: Basis of Opinions Issued to Departments and Agencies FYs 2008/092012/13 Source: Auditor General’s Reports 18 | IFMS STUDY REPORT – APRIL 2015 The non-IFMS related reasons gradually increased from 2010/11 when IFMS was introduced to the departments and agencies. In the FY 2012/13 the IFMS related reasons were proportionately equal to the non IFMS grounds for qualification. Local governments LGs accessed the IFMS at varying times and therefore the trends analysis was separated for the durations15. The LGs that have been on the IFMS over the review period, have had a declining performance since 2009/10 although there was some improvement at the inception of the IFMS (Figure 3.12) Figure 3.12: Trend of Auditor Generals Opinions For LGs for FYs 2008-2012/13 Source: Auditor General’s Annual Financial Reports The LGs rolled onto the IFMS in the FY 2011/12 and 2012/13 show declining qualified opinions (Figure 3.13). Figure 3.13: Trend of Auditor Generals Opinions for the LGs is shown in Graph Source: Auditor General’s Annual Financial Reports 15 On the IFMS for the 5 year analysis period and those on the IFMS for the last 2 years of analysis 19 | IFMS STUDY REPORT – APRIL 2015 Reasons for the Auditor General’s Opinions The Local Governments experienced the least number of IFMS related qualifications. The reasons for qualification were unaccounted administration advances, undisclosed revenue in the accounts, and overstatement of revenue reserves. In the FY 2011/12, when 86% of the LGs in this study started using IFMS tier 2 systems there was no IFMS related qualification. There were IFMS related reasons for qualification in the FY 2012/13 although these were proportionately less than the non IFMS related reasons. An analysis of reasons for the qualifications of LGs opinions is shown in 3.14 Figure 3.14: Basis of Opinions Issued to Local Governments FYs 2008/09-2012/13 Source: Auditor General’s Reports (ii) System controls (Domestic Arrears and over payments) Domestic Arrears Domestic arrears consist of unpaid bills or other Government commitments that remain outstanding beyond the fiscal year in which they were incurred. These arise from a combination of factors, but mainly fiscal indiscipline, i.e. the failure to stick within the budget programme. A review of the consolidated financial statements for the period 2008/9- 2013/14, (Figure 3.15) shows an increasing trend in domestic arrears. 20 | IFMS STUDY REPORT – APRIL 2015 Figure 3.15: Trends for Domestic Arrears Source: Consolidated Financial Statements Public Expenditure and Financial Accountability (PEFA) reports noted that Ministries Departments and Agencies (MDAs) violated the system by placing orders directly with suppliers without entering them in the IFMS. Those side commitments were often omitted from the monthly returns to Ministry of Finance, Planning and Economic Development (MFPED). The budget is often used to pay recent creditors rather than settling old claims. Fifty three percent of the respondents reported experiencing non wage arrears in the last two years. This was most prevalent in local governments and referral hospitals (Figure 3.16). Figure 3.16: Percentage of respondents experiencing non-wage arrears over the last two years Source: Field findings The majority (62%) of causes of non-wage arrears were attributed to non IFMS issues such as incomplete works, insufficient funds, poor planning and budget suppression (Annex Table 10). However for the two IFMS related causes, the inefficient commitment control system was more prominent than off system commitments. 21 | IFMS STUDY REPORT – APRIL 2015 Over expenditures Although 94% of the respondents noted that the IFMS16 could be relied on to control over expenditures, close to 30 percent of the institutions visited reported having experienced over expenditures over the last two years. During the years under review, a number of Local Councils incurred expenditure in excess of provisions in the approved estimates as shown in (Figure 3.17). Figure 3.17: Trend of Excess expenditure in Local governments OAG Reports, FY 2008/09-2012/13 From FY 2008/09 to 2010/11 the amount of excess expenditure increased from Ug Shs 3.004 billion to Ug Shs 12.307 billion. In FY 2011/12, unauthorized excess expenditure reduced by 88%. In FY 2012/13, the unauthorized expenditure again increased by 427%. The excess expenditure was mainly attributed to inability by Council leaders to provide oversight scrutiny over budget management and the Accounting Officers’ laxity to enforce controls relating to expenditure. (iii)Timeliness of financial transactions The PEFA17 assessment reports showed performance in timeliness and regularity of accounts reconciliation as gradually improved from C+ to a performance of B in the last 2 reports. Availability of information on resources received by service delivery units remained at B for the three assessments conducted. Quality and timeliness of in year budget reports improved from D to C+ but the quality and timeliness of annual financial statements had declined from B+ to C+. 16 The IFMS has an inbuilt commitment control functionality that enforces budgetary control. An LPO or invoice cannot be entered on IFMS if there is no budget. 17 The GoU has conducted three central government Public Expenditure and Financial Accountability (PEFA) Assessments in 2005, November/December 2008 and June/July 2012 and one local government PEFA assessment in April-June 201217. The PFM performance reports provide an assessment of public financial management (PFM) in Uganda based on the Public Expenditure and Financial Accountability (PEFA) partners’ Performance Measurement Framework 17. The highest rating (score of A) implied compliance with accepted international standards. The lowest score was D. An indicator was not scored if there was insufficient information available for rating. 22 | IFMS STUDY REPORT – APRIL 2015 An Evaluation conducted on the IFMS by the World Bank in conjunction with MFPED Second Economic Financial Management Project (2006) found that auto reconciliation was possible with the IFMS and that the backlogs in reconciliations had been considerably reduced18. Reporting and submission of accountabilities from the LGs had greatly improved. A review of the submissions of reports to the Office of Accountant General for consolidation showed a decline in the timeliness of submissions in the years 2010- 2011/12 for the Ministries, Departments and Agencies. More than 90% of the respondents reported improved timeliness in various aspects of financial management with the introduction of the IFMS (Figure 3.18). Figure 3.18: Respondents perception on changes in timeliness of financial operations Source: Field findings 3.2 Factors influencing the use and functionality of the IFMS The study noted the various challenges faced on the IFMS (Figure 3.18). Figure 3.18: Distribution of challenges faced by IFMS institutions Source: Field findings 18 Evaluation Report: The Integrated Financial Management System (IFMS) Implementation in Uganda 2007 23 | IFMS STUDY REPORT – APRIL 2015 The main challenges faced were downtime and inadequate knowledge. Downtime mainly challenged departments and agencies while inadequate knowledge was more pronounced in referral hospitals and departments (Annex Table 11). Box 1: Interpretation of challenges faced on the IFMS a) Downtime means the IFMS system is off or unstable due to lack of Network connectivity reliability; or Intermittent power – load shedding, breakdowns or surges b) The system is slow responding to commands especially at peak hours of the day and especially since integration with IPPS c) Supplier Duplication of supplier names d) Inadequate Knowledge where staff are not given proper training by MFPED; those trained are transferred and new recruits are not IFMS compliant; and when budget codes are not followed and activities are lumped together. However, a comprehensive training programme is in place (Formal training, on-job training through peer interaction, dedicated technical support, a functional service desk and manuals) and this issue should be addressed effectively. e) Bank transactions: where Banks take long to effect payments even when the payer has approved a payment; payments missing from the system but cannot be traced since payees have no mechanism of acknowledging receipt; and the return in aggregate formats of bounced payments making it difficult to disaggregate accounts. However it was also reported that in Electronic Payments Systems the principal of irrevocability applies (If a payment is not unapplied within 48 hours it is deemed to be paid). In addition, Bank statements are available on a daily basis through the interface with Bank of Uganda and Commercial banks. f) Maintenance: limited maintenance due to inadequate technical personnel and funds for hardware maintenance (computers, printers, LAN); as well as consumables. However, it was noted that IFMS has service level agreements for maintenance of all core equipment. In addition, there is a recurrent budget line item for all IFMS votes to cater for maintenance of IFMAS related equipment. g) Passwords: that require mandatory change every month make it difficult for in-frequent users. Password expiry after 30 days is a deliberate security policy to enhance IFMS security. On expiry, IFMS immediately prompts the user to change their password. When passwords expire without change; the Password recovery process is very lengthy. h) Help desk: The IFMS help desk is slow or even non-responsive to user queries. There is no general feedback/dialogue between the IFMS users and its management. Communications are one on one and never a workshop to hear from users as a group or a dialogue between users and the Ministry of Finance. i) Limited Logins: There is a limitation on the number of people that can login simultaneously which delays work especially at times when all officers are on site to clear transactions. However, IFMS was reported to have 2000 concurrent user licenses and statistics from the system indicated that at any one time the number of concurrent logins does not exceed 500. Source: Compiled from field responses 24 | IFMS STUDY REPORT – APRIL 2015 a) Downtime The most frequent reported cause for downtime was poor network connectivity (78%); followed by intermittent power; and ineffective computers that either freeze or hang-up in that order. It was also noted that the systems upgrades also cause downtime although it is to a limited extent. For institutions that were noted to use the IFMS on a daily basis, downtime had grave implications for their operations. Box 2: Examples and effects of system break downs IFMS Upgrade: delayed funds transfer from the Central Government to the districts in the Roads Sector during Q1 of FY 2013/14. This happened despite the 30 days advance notice to users to plan for the upgrade from R11 to R12. In the Agriculture sector, the frequent power outages, IFMS breakdown and breakdown of standby generators were noted as contributory factors to IFMS non functionality. Slow funds disbursements due to frequent IFMS breakdown and non-functionality during the first three quarters of FY 2013/14 were reported under the National Agriculture Advisory Services (NAADS) programme in Mbarara District. In Bugiri District delays in making contract decisions/requisition and local purchase orders were a result of non-functionality of the IFMS in some periods (BMAU 2014, Annual Monitoring Report FY 2013/14). b) Staff Competency In terms of user competency, 84% of the respondents reported having received IFMS training19. Majority (86%) reported that the training had equipped them with user skills and many (80%) could resolve problems on their own using manuals. c) Other Issues The qualitative responses also noted inappropriate distribution of roles that may be affecting the use of IFMS operations. 19 i. Internal Auditors: Internal Auditors have only viewing rights. The role of the internal audit is to review and advice management on adequacy of internal controls, however, there is no mechanism to facilitate immediate action on the system. Although pre-audits are not acceptable, internal auditors are answerable for many undesirable institutional transactions. ii. Heads of Departments: Heads of departments (H.O.Ds) are not on IFMS yet they are the key decision makers for their respective departments. Payment approval and control is key output for H.O.Ds on the IFMS. However, it was noted that some votes had already requested for IFMS access for their heads of departments. Examples include Ministry of IFMS training was part of wider capacity building initiatives. IFMS training initiatives include; Maintenance of a well equipped full time in-house training facility on Nasser Road. Training of Trainers, and Provision of elaborate IFMS user Manuals, 25 | IFMS STUDY REPORT – APRIL 2015 Finance, Planning and Economic Development; Ministry of Water and Environment; KCCA and 14 local governments. The BMAU reports identified a critical issue that the respondents did not mention. The Donor project information was not readily available on the IFMS which was constraining financial analysis. In FY 2011/12, the Energy Sector noted that release and expenditure data for some capital development projects financed by donors was not captured on the system, making analysis of financial performance difficult. On a positive note, donor funded projects are being rolled out onto the IFMS. 3.3 The level of integration and scalability with other systems As was noted earlier, institutions are using many other systems. This study assesses the extent to which the IFMS is interfacing with other systems. Table 3.3: Integration with selected systems System Level of interface OBT The IFMS does not interface with the OBT. ASYCUDA (URA) The IFMS does not interface with ASYCUDA. Balances of revenue collected by URA are received via a file sent through a secured link Public Procurement Does not interface with the IFMS Management System (PPMS) Integrated Personnel and Payroll The interface is partial and involves a lot of human System (IPPS) intervention. It is a one way link whereby invoices for salary payment are created into the IFMS from an IPPS output file. Solomon System Does not interface with the IFMS BBS Connect20 Does not interface with the IFMS Sun systems Does not interface with the IFMS Source: Auditor General It was therefore noted that although MDAs were using many other systems, none were interfacing with the IFMS. However, some were reported to be complementary to the IFMS. These include the OBT, IPPS. BBS Connect and PPMS. 20 BBS is a complimentary system that is used by entities which have no access to IFMS 26 | IFMS STUDY REPORT – APRIL 2015 Box 3: Experience of IFMS Interface IFMS Interface with Bank of Uganda Systems It was reported that there is a server housed at the Bank of Uganda (BOU) that receives through secure files transfer protocol (SFTP) transaction files from the Ministry. BOU – IT designated staff run scripts that pick the files from the server at given intervals between 12:00 mid night to 3:00 pm. The files are queued and handed off for the next clearing session. There being two clearing sessions. Files that are sent after the second clearing session yet reading the day’s date will be thrown out the next day because of wrong date. Treasury Single Account arrangement requires that funds are released according to needs. It has, however, been observed that there are instances around mid-day when both the funding and paying files are sent and get processed at the same time. If the paying file gets processed first, payments against accounts that have not yet been funded will fail due to insufficient balance. There will be delay because the Ministry has to resend the payment file i.e. if done on the same day, otherwise, the whole procedure is done again the following day. Salaries processing It was also reported that salary files had been streamlined with the decentralization of salary processing. Delays were however attributed to files containing wrong formats, dates or data. Local government (LG) salaries were batched by district while Ministry of Finance aggregated. This meant that even if districts are in the same region, their salaries were processed independently. It was also highlighted that LG regularly sent files with no data and did not respond or were slow in responding to feedback which is given regularly. Source: Bank of Uganda Scalability To enable scalability and functionality, new modules are accommodated to match changing user needs; many current functions were implemented as additions to the original solution. For example, Government is currently rolling out a Fixed Asset module as an additional functionality. 3.3.1 Challenges Related to Integration and Scalability OBT The OBT is a standalone data system based on Microsoft access. Output files are run from OBT on budget balances into Ms Excel from which, the budget balances are journalised and uploaded into the IFMS via a web ADI tool. The tool is being upgraded into a web-based data processing system for which interface with IFMS is one of the key deliverables to the contract. 27 | IFMS STUDY REPORT – APRIL 2015 IPPS IPPS coverage is not yet 100% and there is only partial integration. Solomon System This was a procurement system ASYCUDA ASYCUDA is an automated system specifically used for customs data collection and maintenance rather than financial management. 3.3.2 Constraints faced by Government in rolling out of the IFMS A number of constraints were reported to be limiting the IFMS roll out by government and they include: Lack of IT infrastructures in most of the rollout entities especially the local governments Lack of readily available electricity for some local governments, Inadequate capacity of users to operate in an IT environment, High sustainability costs of the IFMS Increasing number of districts that makes the rollout process a moving target Limited local service providers with the capacity to address IFMS needs hence resorting to expensive international providers. 28 | IFMS STUDY REPORT – APRIL 2015 CHAPTER 4: CONCLUSIONS AND RECOMMENDATIONS 4.1 Conclusions The IFMS is a robust financial management system that has effectively worked in many parts of the world. In Uganda the expected outcomes have not been fully achieved because of the de- incentivised human resource. It was evident that institutions were using various systems for financial transactions. Although the other financial systems were said to be complementary, some transactions that could be executed on the IFMS were still off the system. All of these systems are not interfacing with the IFMS thus limiting the latter’s level of effectiveness. To that effect in instances of uploading information from other systems onto the IFMS, the human element determines the pace and reliability of operations. Except for the General Ledger module, all Modules in the IFMS are fairly used. Although largely new on the IFMS, it was the local governments that exhibited highest application of the modules. However, it was noted that the Budgeting Module had been replaced by the OBT and some inconsistencies were reported between the IFMS and OBT budget information. There has been some improvement in financial management as financial reporting had improved in terms of timeliness and accuracy. In addition, the percentage of institutions (Ministries, Departments, Agencies and Local Governments) with un-qualified audit opinions, increased slightly from 47% to 50% over the review period. However, the quality of financial statements remains poor given the persistent high number of qualified audit opinions among institutions connected to the IFMS. For Ministries and Departments the IFMS related reasons for the qualified opinions was increasing despite the fact that the system had capabilities to containing such problems. Although the IFMS was reported to have adequate controls at different user levels, it could not ensure that annual financial statements are free of mis-statements and errors. In addition it was also noted that the IFMS could detect patterns of doubtful payments- all of which were influenced by the staff on the system. Over the review period domestic arrears and over expenditures continued to be unchecked. These were largely due to budgetary indiscipline. Since most IFMS users had been trained, the limitation in capacity may not wholly explain the persistent weak financial management practices. The main challenges faced on the IFMS were downtime and inadequate knowledge. The most frequent reported cause for downtime was poor network connectivity, intermittent power; and ineffective computers respectively. Inappropriate distribution of roles was reported as affecting the implementation of IFMS operations. For example the limited access by Internal Auditors and heads of departments limited effective application of the IFMS in those areas. On the other hand, the fact that even transaction of small monies needed the approvals of Accounting Officers, who were often off their desks, also affected timeliness of IFMS operations. 29 | IFMS STUDY REPORT – APRIL 2015 The operational constraints of the IFMS were also hampering planned rollouts across all government institutions. 4.2 Recommendations There is a growing need to have stronger controls and management of public resources. To that effect the IFMS cans be strengthened further through the following interventions: 1. MFPED and National Information Technology Authority (NITAU) should fast track the national transmission backbone infrastructure (NBI) project; this development would strengthen the network connectivity especially in light of the increasing number of users on the IFMS. 2. MFPED should institute incentives and penalties to minimize human errors by officials working on the IFMS and interfacing systems. 3. MFPED should institute appropriate penalties for officials using other financial management systems whose functions are available on the IFMS. 4. MFPED should facilitate IFMS interfaces with other systems that institutions must continue using especially where the external funding requires a separate accounting system 5. The Accountant General’s Office should scale up the IFMS to show individual outstanding advances in lieu of further authorizations of funds to officials. This would minimize qualifications by auditors on grounds of unaccounted funds. 6. MFPED should continue with refresher IFMS training programmes for already connected institutions to cater for staff redeployments. 7. MFPED and Ministry of Public Service should include financial management performance indicators for Accounting Officers. For example: Levels of over expenditure in a financial year; and Levels of new arrears committed in a financial year. 8. MFPED should review the distribution of roles on the IFMS within institutions to ensure optimal application by various officials. 9. MFPED should enforce IFMS period closures after specified timeframe for example quarterly. This would eliminate changing balances post period. 30 | IFMS STUDY REPORT – APRIL 2015 REFERENCES ACE International Consultants: 2013. Uganda Local Government (LG) PEFA Consolidated Report. Report on Public Expenditure and Financial Accountability (PEFA), Kampala. Accountability Sector- Strategic Investment Plan (ASSIP) 2014-2019 “Transparency and Accountability in public service delivery”. Delta Partnership and Reev Consult, 2013. Mid-Term Review of the National Development Plan: Political Economy Thematic Report, August 2013- National Planning Authority. 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Kampala National Planning Authority, March 2010. “The National Development Plan, 2010/112014/15” Office of the Auditor General: Annual Reports of the Auditor General for the Years Ended 30th June; 2008- 2013, Volumes 1, and 2. Office of the Auditor General Annual Report of the Auditor General for the year ended 30th June, 2009. Local Authorities (Kampala 2009) Office of the Auditor General Annual Report of the Auditor General for the year ended 30th June, 2010. Local Authorities (Kampala 2010) Office of the Auditor General Annual Report of the Auditor General for the year ended 30th June, 2011. Local Authorities (Kampala 2011) Office of the Auditor General Annual Report of the Auditor General for the year ended 30th June, 2012. Local Authorities (Kampala 2012) Office of the Auditor General Annual Report of the Auditor General for the year ended 30th June, 2013. 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The Constitution of the Republic of Uganda, 1995(Amended) The Local Government Act, CAP. 243 The Local Government and Accounting Regulations, 2007 The Local Government and Finance and Accounting Manual, 2007 The Public Finance and Accountability Act-2003 32 | IFMS STUDY REPORT – APRIL 2015 ANNEXES Annex 1: List of Sites Visited during the IFMS Study S/No Ministries 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 Ministry of Energy and Minerals Ministry of Internal Affairs Ministry of Water and Environment Ministry of Health Ministry of Education and Sports Ministry of Information Communication and Technology Ministry of Justice and Constitutional Affairs Ministry of Public Service Ministry of Lands, Housing and urban Development Ministry of Agriculture, Animal Industry and Fisheries Ministry of Finance, Planning and Economic Development Ministry of Local Government Hospitals Mulago Referral Hospital Butabika Referral Hospital Mbale Referral Hospital Lira Referral Hospital Departments and Agencies Uganda Human Rights Commission National Agriculture Research Organization (NARO) Local Government Finance Commission Diary Development Authority Uganda National Road Authority Uganda Prisons Public Service Commission Kampala Capital City Authority Directorate of Public Prosecution Uganda Cancer Institute National Agricultural Advisory Services (NAADS) Uganda Human Rights Commission Judicial Service Commission Health Service Commission National Forestry Authority Uganda Land Commission Education Service Commission Public Procurement and Disposal of Assets Authority Uganda Aids Commission Inspectorate of Government Local Governments Mubende DLG Kumi DLG 33 | IFMS STUDY REPORT – APRIL 2015 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 Luwero DLG Ntungamo DLG Nakasongola DLG Kitgum DLG Bundibugyo DLG Kisoro DLG Iganga DLG Pader DLG Tororo DLG Soroti DLG Kabale DLG Arua DLG Wakiso DLG Ntungamo DLG Nebbi DLG Jinja DLG Bushenyi DLG Jinja MC Lugazi TC Hoima MC Mukono MC 34 | IFMS STUDY REPORT – APRIL 2015 Annex 2: List of People interviewed during the IFMS Study Name Betty Kasimbazi Ambrose Promise Andrew Arubariho James Tibenkana Lawrence Semakula Godfrey Ssemugooma Aiden Rujumba Norbert Okello Title Under Secretary Asst. Commissioner Head Procurement Head Planning Accountant General Commissioner Asst. Commissioner Deputy Head Training James Wokadala Commissioner Ishmael Magona Fixon Okonye Charity Mugumya Herbert Rusoke Racheal Magoba Waiswa Bageya Carolyne Kakuba Joseph Nabwii Alex Atwijukire Cornelia.K.Sabiiti Jimmy Mugisa Martin Byamukama Obasin Richard Richard Kalule Commissioner Director Director Asst. Commissioner Manager. Secretary Inspectorate of Government Senior Internal Auditor Head of Finance Head Procurement Executive Director Head Finance Head Procurement Accountant Planner Adam Babale Patience Akatukunda Vicky Marcelina Ashaba Jimmy Musinguzi Stephen Micheal Bithum Jaffar Kawooya Justus Owamazima Julius Mwebembezi Director Planning Head Procurement Accountant Director Internal Auditor Procurement Officer Internal Auditor Accountant Director Research Byakusaaga Bisobye Charles Onen Christopher Ndyareeba Alfred Lapyem Dr. Ambrose Agona Head Planning Principal Accountant Internal Auditor Head Procurement Acting Director Elizabeth Atuhaire Senior Accounts assistant Department Institution/Agency Finance and Administration Financial Management Services Budget Directorate- PAD Budget Directorate- ISSD Internal Audit Banking Process Systems Ministry of Finance, Planning and Economic Development Bank of Uganda Uganda Revenue Authority Administration Inspectorate of Government Administration Finance Procurement Finance Planning Research, Policy and Planning Procurement Fin. and Admin Audit Procurement Audit Accounts Planning Policy and Planning Finance Audit Procurement Administration Directorate of Finance 35 | IFMS STUDY REPORT – APRIL 2015 PPDA Local Government Finance Commission Judicial Service Commission Ministry of Justice and Constitutional Affairs NARO Name Mr. Stephen Ojangole Ms Mary Theresa Kiggundu Mr. Godfrey Richard Babalenda Wodulo Geofrey Nalweyiso Regis Mr. Fred Mayanja Engineer Ronald Kato Kayizzi Mr. Alex Kakooza Rehema Omar Arthur Ssemalulu Mr. Kugoza Denis Kateeba Mr. Godfrey Mugisha Masereka Ms Amony Mary Christine Mr. Ochengel Ismael Aryemo Agnes Mr. Okot Fred Mr. Leru Andrew Mr. Adonga Brian Wilfred Mr. Ocan jimmy Mr. Ojara Pons Obol Dr. Ocen William Mr. Odepe Simon Mr. Bossa Robert Mr. Onyait Patrick Mr. Peter Emong Dr. Jolly K. Zaribwende Twine Hope Rebecca Mr. Magezi Peter Mr. Mugabo Clovis Mr. Samuel Semanda Title Principal planning Officer Director Finance Acting Head PDU Asst. Procurement Officer Senior Accountant Asst. Commissioner Assistant Commissioner Under secretary Manager Asst. Procurement Support Officer Accountant Officer/Acting head Planning Department Planning Unit Finance Directorate of Corporate services Procurement and Disposal Unit Fin. and Admin/ Accounts Planning Agric. Infrast. and Water Devpt Fin. and Admin Fin. and Admin Procurement and Disposal Finance Department Planning, M&Evaluation Acting Head Procurement Chief Administrative Officer (CAO) Senior Accounts assistant Ag. Senior Finance officer CAO Administration Senior Accounts assistant Senior Internal Auditor Senior Accounts assistant Ag Hospital Director Acting Accountant Procurement Officer Finance Internal Audit Finance Administration Accounts Procurement Internal Audit Unit Fin. and Admin Administration Planning Unit Fin. and Admin Internal Auditor Director Executive Director Senior planning Officer Accountant Principal procurement Officer Commissioner Agriculture planning Institution/Agency Administration Health MAAIF NAADs Secretariat Kitgum District Finance Administration Pader District Lira District Regional Referral Dairy Development Authority Fin. and Admin Planning 36 | IFMS STUDY REPORT – APRIL 2015 MAAIF Name Dr. Samuel K.Mugasi Department Administration Institution/Agency NAADS Dr.Rose Nassali Permanent Secretary Administration Lukwago Jimmy Lubwama Assistant Commissioner Head of Finance Finance Nelson Wanambi Commissioner Planning Planning Ministry of Education and Sports Bwayo Patrick Oryema Charles Mr. Kagoda Baker Akantambira Opolot Simon Peter Lawrence Tabaluka Debroah Nabukeera Aweebwa John Geoffrey Mbabazi Nsubuga Lawrence Sarah Mabangi Title Executive Director Principal Procurement Procurement Officer Ag. Assistant Internal Audit Commissioner Audit Permanent Secretary Assistant Commissioner Finance Finance Commissioner Planning Procurement officer Procurement Head Internal Audit Internal Audit Ministry of Internal Affairs Secretary to commission Head of Finance Principal Policy Analyst Education Service Commission Owino Emmanuel Rasul Tumwine Adigah Ngolobe Amos Head of Procurement Head Internal Audit Deputy Director Michael Okwakol John Machumbi Bamulange Lillian Osingilio Justine Head of Finance Head of Planning Head of Procurement Head Internal Audit Kilama Robert Hope Olive Nakyanzi Jackson Mushabe David Saluse Kayemba Margaret Accountant C.A.O C.F.O District Health Officer Accounts Assistant Waidhuuba Jofram Deputy Town Clerk Finance Planning Procurement Internal Audit Directorate of Public Prosecution Accounts Planning Procurement Senior Internal Auditor Accounts Directorate of Public Prosecution Jinja District Accountant Planning Administration Jinja Municipality Waibi George Stephen Kyangwa Mercy Mirembe Jemima Kasadha Head of Finance Finance Planner Planning Accounts Assistant Accounts Health 37 | IFMS STUDY REPORT – APRIL 2015 Name Mukasa Joseph Mayira Nabwire Robinah Samanya Abdul Magemeso Richard Charles Esimu Okuraja Waliyah Nalweyiso Samuel Otuba Meke Jane Margaret Title C.A.O C.F.O Head Natural Resources Office Accounts Assistant Undersecretary (Ag. PS) Senior Accountant Commissioner Principal Procurement Officer Joseph Eyatu Oriono Olaunah Emmanuel Ourum Undersecretary (Ag. PS) A. Kibuuka Turyomurugyendo William Erukwaine Godfrey Head of Finance Head of Planning Pade Joseph Walter Asst. Commissioner Abdul Mubiru Nyamusana Julian Mildred Martha Namwiira Shaineh Zaidi Bwogi Justin Mugumya J Albert Tabaro Remigius Walter Jokkene Oluk Charles Joseph Balisanyuka Wandera Peter Dr. John Opolot Olupot Oumo Joseph Opolot Agwang Consolate John Nyakahuma Opolot Justine Eyudu Patrick Head of Finance Accountant Head of Planning Margaret Arago Dr. Wanume Benson Head of Procurement Head of Procurement Executive Director Under secretary Accountant Head of Planning Head of Procurement CAO Chief Finance Officer District Health Officer Accounts Assistant Senior Accountant CAO Chief Finance Officer District Production Officer Accounts Assistant Hospital Director Department Administration Accounts Institution/Agency Iganga District Internal Audit Administration Accounts Policy and Planning Procurement Rural Water and Sanitation Administration Accounts Planning and Quality Assurance Procurement Officer Urban Development Fin. and Admin Finance Corporate Planning Procurement Secretary to ULC Administration Accounts Planning Procurement Administration Accounts Health Planning Accounts Administration Accounts Production Internal Audit Administration 38 | IFMS STUDY REPORT – APRIL 2015 Ministry of Water and Environment Ministry of Lands, Housing and Urban Development National Forest Authority Uganda Land Commission (ULC) Kumi District Soroti Mbale Hospital Name Belly Sam Okwir Dr. Asuman Lukwago Wycliff Mwambu Edward K. Higenyi Peter Mulindwa Ssebabenga Sulaiman Kasozi Henry Mukoza Edith Kiregga Robert Kaggwa Dr. Juliet Nakku Joel Muyinda Emily Birekeyaho David Isooba Ronald Ojambo Edward kayiwa Charles Kiberu Fredrick William Kisaakye William Kakinda Matovu George Eustace Gakwandi Godfrey Segawa Abdu Kizza Jackson Orem Christine Ondoa Achom Agatha Mutenyo Dennis Busobozi Wangalwa Moses Katwesigye Elizabeth Ekachelan Esau Aitaa Sam Opima Natal Anguyo Richard Banya Emmanuel Kambumbi Annet Mugano Felix Title Senior Accountant Permanent secretary Head of finance Senior procurement officer GAVI project accountant Department Accounts Administration Accounts Procurement CAO District planner Head finance Head procurement Acting ED Senior Hospital administrator Senior accountant Head stores department Head of procurement Head of finance Administration Planning Accounts Procurement Administration Planning CAO Head of production unit Administration Production Head planning Planning Director Chief Administrative Officer Chief Finance Officer District health officer Senior accountant Director Uganda Cancer Institute Director General Administration Luwero DLG Accounts Health Accounts Administration Uganda Cancer Institute Director acting head of PlanningHead of Procurement Accountant CAO Chief Finance Officer Accounts assistant Head of Procurement Town CLERK Principle Treasurer principal Health inspector Institution/Agency Ministry of health Accounts Accounts Procurement Procurement Accounts Administration Finance and Accounts M$E Specialist Accounts Administration Finance Planning Procurement Administration Finance Health 39 | IFMS STUDY REPORT – APRIL 2015 Nakasongola DLG Butabiika Hospital Mubende DLG Uganda Aids Commission Arua Hoima Municipality Name Karamagi Yahaya Isingoma Robert Alia Seraphine Uroma Alex Okecha Linus Angeyo Alfred George Bashaija Sabiiti Kityo Collins Kiboome Yusuf Lwanga Rose Lillian G.T Mwesigye Muhwezi Robert Musimenta Jacqueline Dennis Kakeeto Noel Oyungrowth Ejang Margaret Eng. Okiror James Ssambwa Godfrey Lawrence Pariyo Peter Kabanda Kwesiga Braza Benjamin Kumumanya Naboth Namanya Joweria Kamariza Yerusa Nyangoma Dr. Jimmy Pat Saamanya Robert Bataringaya Mago-Nsubuga Yusuf Robert Sebugere Deo Aeloi E Julius R kabugo Moses N Bwire Doreen Akatuhwera Edson Masereka John Katotoroma Bannex Niwamanya Didas Amwesiga James Banyenzaki Allyson Kubiriba Title Senior Accounts Assistant Senior Accountant CAO Head Chief Finance Officer Senior Account Assistant Under Secretary Head of Planning Head of Finance Head of Procurement Secretary to the Commission Senior Accountant Procurement Officer Accountant Head of Finance Ag. Executive Director Director of Procurement Ag. Director Accountant Accountant Undersecretary Commissioner Principal Accountant Head Procurement Permanent Sec Head Planning Head of Finance Internal Audit Head Procurement Director Director Manager Manager D. CAO CFO Planner Stores assistant Accounts Assistant Department Finance Finance Administration Internal Audit Administration Community Service Fin. and Admin Planning Finance Procurement Administration Finance Procurement Finance Planning Finance Administration Procurement Planning Finance Finance Administration Planning Finance Procurement Administration Planning Finance Internal Audit Procurement Treasury Services Internal Audit Procurement Strategy and B Devt Administration Finance Planning Procurement Finance 40 | IFMS STUDY REPORT – APRIL 2015 Institution/Agency NEBBI Health Service Commission Uganda Human Rights Commission Uganda National Roads Authority Ministry Of Foreign Affairs. Ministry Of Information And Communications Technology Kampala Capital City Authority Ntungamo District Name Abert Matsiko Julius Mujuni Joseph. B. Twongyeirwe Herbert Mugume Dr. Patrick Tusiime Wilson Tibugyenda Richard Semucyo Godfrey Kagaba Uzabakiriho Stephen Urayeneza Dr. Robert Nsabayunva Paul Mubiru Joseph Odoi Betty Nanyondo Ibrahim Mukwaya Ayo Dennis Francis Title CAO CFO Procurement Accounts Assistant Distr. Health Officer CAO CFO Senior - Accountant Accounts Asst Distr. Health Off Director Principal Accountant Principal Internal Auditor Senior Accountant Head of Procurement Aggrey Aturwaniriire Ahimbisibwe Innocent Racheal Birimumaaso Jjuuko Dr. Kkonde Anthony Najjuma Christine Ssegawa Planner Town Clerk Justine Eriongu Ariku Principal Accountant Accountant Principal Medical Officer Principal Assistant Secretary Department Administration Finance Procurement Finance Health Administration Finance Finance Finance Health Fin. and Admin Accounts Audit Accounts Procurement Policy and Planning Unit Administration Accounts Health Administration Stephen Mugenyi Principal Economist Policy and Planning Mutabwire Patrick David Kigenyi Naluwayiro Hood Nsubuga Juma Mwesigwa Ag Permanent Secretary Administration CAO CAO CFO Administration Lilian Nakamatte CAO Abias Asiimwe CFO Institution/Agency Kabale District. Kisoro District Ministry of Energy and Mineral Development Uganda Prisons Service Mukono Municipal Council Public Service Commission Ministry of Trade, Industry and Co-ops Ministry of Public Service Ministry of Local Govt Wakiso District Bundibugyo Bundibugyo Bushenyi 41 | IFMS STUDY REPORT – APRIL 2015 Annex 3: Sampling design Survey Institutions This was a cross-sectional institutional -based study conducted to assess effectiveness and efficiency of the Integrated Financial Management System (IFMS) in Government Ministries, Departments and Agencies. Sample frame The sampling frame used for the IFMS study was the list of Ministries, Autonomous organisations, Local Governments, Referral Hospitals, Municipalities and Town councils using IFMS. These included 40 Local Governments (14 tier 1 and 26 tier II), 18 Ministries and 44 Autonomous organisation. Sample Design and Sample Size The survey was stratified into 5 stratums, namely Tier 1 sampled DLG, Tier 2 sampled DLG, Special Areas, Semi-Autonomous Institutions and Ministries. For special areas, all institutions were included in the sample while a random sample was selected from other stratums as shown below. Table: Allocation and sampled Institutions Tier 2 sampled DLG Tier 1 sampled DLG Special Areas Semi autonomous Institutions Ministries Number of Institutions 26 14 10 44 18 42 | IFMS STUDY REPORT – APRIL 2015 Sampled Institutions 10 9 8 20 12 Annex 4: Statistical Tables Annex Table 1: Type of respondents MALE Number % Department Accounts department Administration Depart Accounting Officer Procurement Department Audit Department Others department Planning Department Total 78 22 19 27 11 15 27 199 39.2 11.1 9.6 13.6 5.5 7.5 13.6 100 FEMALE Number % 26 9 2 7 5 1 3 53 49.1 17.0 3.8 13.2 9.4 1.9 5.7 100 Total Number % 104 31 21 34 16 16 30 252 41.3 12.3 8.3 13.5 6.4 6.4 11.9 100 Source: Field findings Annex Table 2: Duration of using IFMS by entity and department Type of Entity Ministry Agency Statutory Department Local Government Referral Hospital Department Accounts Department Administration Department Accounting Officer Procurement Department Audit Department Others Department Planning Department Total Less Than One Year One-Two Years Two - Five Years Five Years and Above Total 6.3 6.1 6.3 6.1 0.0 14.6 21.2 18.8 50.0 46.2 27.1 48.5 37.5 36.6 38.5 52.1 24.2 37.5 7.3 15.4 100 100 100 100 100 8.0 3.7 11.1 0.0 6.3 0.0 0.0 5.8 24.0 22.2 50.0 44.4 31.3 72.7 33.3 32.2 39.0 51.9 27.8 25.9 25.0 27.3 44.4 36.5 29.0 22.2 11.1 29.6 37.5 0.0 22.2 25.5 100 100 100 100 100 100 100 100 Source: Field findings 43 | IFMS STUDY REPORT – APRIL 2015 Annex Table 3: Use of IFMS between 2008 and 2014 Type of Entity Yes Ministry 83.3 Agency 75.5 Statutory Department 91.7 Local Government 97.8 Referral Hospital 94.1 Department Accounts Department 100.0 Administration Department 96.8 Accounting Officer 100.0 Procurement Department 94.1 Audit Department 100.0 Others Department 75.0 Planning Department 30.0 Source: Field findings Annex Table 4: IFMS Modules being used by institution by department Type of Entity Ministry Agency Statutory Department Local Government Referral Hospital Accounts Department Administration Department Accounting Officer Procurement Department Audit Department Others Department Planning Department Total Receivables module Payables module Purchasing module Cash management module 70.0 59.2 83.3 89.9 83.3 80.0 73.5 88.9 94.4 83.3 65.0 59.2 80.6 87.6 77.8 76.7 65.3 86.1 82.0 83.3 6.7 12.2 5.6 7.9 5.6 100 100 100 100 100 86.5 93.3 82.7 89.4 3.8 100 74.2 83.9 74.2 80.6 9.7 100 85.7 95.2 90.5 90.5 0.0 100 73.5 82.4 73.5 67.6 8.8 100 81.3 62.5 56.7 77.8 81.3 75.0 63.3 85.3 68.8 50.0 56.7 75.0 81.3 43.8 56.7 78.2 12.5 12.5 20.0 7.9 100 100 100 100 Source: Field findings 44 | IFMS STUDY REPORT – APRIL 2015 General ledger module Total Annex Table 5: Percentage of Respondents that received training and area of training Basic computer literacy Budgeting module Receivables module Payables module Purchasing module Cash management module General Ledger Systems navigation Security considerations Type of Entity Ministry 26.7 36.7 46.7 55.0 60.0 38.3 46.7 31.7 25.0 Agency 36.7 42.9 40.8 53.1 51.0 51.0 40.8 22.4 22.4 Statutory Dept 22.2 44.4 44.4 58.3 58.3 44.4 50.0 30.6 22.2 Local Govt. 52.8 50.6 56.2 71.9 59.6 56.2 50.6 39.3 34.8 Referral Hosp. 61.1 44.4 55.6 61.1 44.4 38.9 50.0 27.8 22.2 Department Accounts 50.0 64.4 75.0 84.6 69.2 76.9 74.0 39.4 36.5 Administration 35.5 41.9 45.2 64.5 54.8 38.7 41.9 38.7 29.0 Accounting Office 57.1 47.6 42.9 61.9 38.1 38.1 42.9 33.3 14.3 Procurement 23.5 11.8 14.7 23.5 76.5 8.8 11.8 20.6 17.6 Audit 37.5 56.3 75.0 75.0 75.0 75.0 75.0 31.3 25.0 Others 31.3 12.5 18.8 43.8 25.0 18.8 6.3 31.3 31.3 Planning 20.0 23.3 10.0 23.3 13.3 10.0 13.3 13.3 13.3 Total 39.7 44.4 49.2 61.5 56.7 48.0 47.6 32.1 27.4 Source: Field findings 45 | IFMS STUDY REPORT – APRIL 2015 Annex Table 6: Percentage of institutions using other financial systems by department Yes No Don't Know Total Ministry 59.3 28.8 11.9 100 Agency 65.2 26.1 8.7 100 Statutory Department 41.7 55.6 2.8 100 Local Government 27.3 69.3 3.4 100 Referral Hospital 56.3 31.3 12.5 100 Accounts Department 47.6 50.5 1.9 100 Administration Department 70.0 26.7 3.3 100 Accounting Officer 23.8 76.2 0.0 100 Procurement Department 44.1 38.2 17.6 100 Audit Department 13.3 86.7 0.0 100 Others Department 46.7 33.3 20.0 100 Planning Department 51.9 29.6 18.5 100 Total 46.1 46.9 6.9 100 Type Of Entity Department Source: Field findings 46 | IFMS STUDY REPORT – APRIL 2015 Annex Table 7: Types of alternative financial systems by entity and department Integrated Public Legacy Quick Ledger Spread Solomon BBS Procurement system books works sheets system connect Management System (PPMS) Personnel and Payroll System Sun systems Total (IPPS) Type Of Entity Ministry 0.0 3.3 0.0 5.0 1.7 21.7 18.3 31.7 0.0 100.0 Agency 2.0 0.0 0.0 22.4 10.2 14.3 14.3 16.3 10.2 100.0 Statutory Department 0.0 0.0 0.0 2.8 13.9 8.3 5.6 19.4 0.0 100.0 Local Government 1.1 0.0 3.4 1.1 0.0 0.0 5.6 12.4 2.2 100.0 Referral Hospital 0.0 11.1 16.7 0.0 0.0 0.0 22.2 50.0 0.0 100.0 1.0 1.9 1.0 7.7 5.8 12.5 7.7 22.1 2.9 100.0 0.0 0.0 3.2 9.7 3.2 22.6 19.4 38.7 3.2 100.0 Accounting Officer 4.8 0.0 0.0 0.0 0.0 0.0 0.0 9.5 0.0 100.0 Procurement Department 0.0 5.9 2.9 0.0 5.9 2.9 29.4 11.8 2.9 100.0 Audit Department 0.0 0.0 6.3 0.0 0.0 6.3 0.0 6.3 0.0 100.0 Others Department 0.0 0.0 6.3 0.0 0.0 0.0 12.5 31.3 0.0 100.0 Planning Department 0.0 0.0 3.3 16.7 6.7 3.3 10.0 23.3 6.7 100.0 Total 0.8 1.6 2.4 6.3 4.4 9.1 11.5 21.4 2.8 100.0 Department Accounts Department Administration Department Source: Field findings 47 | IFMS STUDY REPORT – APRIL 2015 Annex Table 8: Reasons for using parallel systems by type of institution Type of Institution Donor Other Transactions Requirement 10 12 Accrual Reporting 1 Non Tax Revenue 0 Total Ministry Number Agency % Number 43.5 9 52.2 13 4.4 6 0.0 5 100.0 33 Departments % Number 27.3 2 39.4 3 18.2 0 15.2 0 100.0 5 Local Government % Number 40.0 8 60.0 11 0.0 3 0.0 0 100.0 22 Referral Hospital % Number 36.4 2 50.0 4 13.6 0 0.0 1 100.0 7 % 28.6 57.1 0.0 14.3 100.0 Number 31 43 10 6 90 % 34.4 47.8 11.1 6.7 100.0 Total Source: Field findings 48 | IFMS STUDY REPORT – APRIL 2015 23 Annex Table 9: Type of financial transaction executed outside the IFMS Reve Supplier Approv Record Issuance Bank nue invoicing / e and commit of reconcil tion of ng for assessme recei printing process ments iation goods nt/ pting invoice paymen and stateme and checks to ts releases nts suppliers warrants Genera bank of funds Orderi Tax returns/ service claims s Type of Entity Ministry 10.0 6.7 11.7 11.7 3.3 11.7 10.0 11.7 8.3 Agency 26.5 18.4 10.2 12.2 2.0 12.2 10.2 18.4 16.3 2.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.8 6.7 3.4 3.4 1.1 1.1 2.2 6.7 7.9 9.0 11.1 11.1 11.1 11.1 5.6 11.1 11.1 11.1 11.1 Statutory Department Local Govt. Referral Hospital Department Accounts 16.3 10.6 11.5 10.6 1.9 10.6 11.5 15.4 14.4 Administration 12.9 6.5 0.0 3.2 3.2 6.5 0.0 9.7 12.9 9.5 4.8 9.5 4.8 4.8 9.5 19.0 9.5 9.5 Procurement 8.8 2.9 5.9 2.9 2.9 2.9 2.9 5.9 5.9 Audit 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 6.3 6.3 0.0 6.3 0.0 0.0 6.3 12.5 6.3 Planning 3.3 6.7 3.3 3.3 0.0 3.3 3.3 0.0 0.0 Total 11.1 7.1 6.7 6.3 2.0 6.7 7.5 9.9 9.5 Accounting Officer Others Department Source: Field findings 49 | IFMS STUDY REPORT – APRIL 2015 Annex Table 10: Causes of non-wage arrears on the IFMS Off Ineffective Budget Poor Incomplete Insufficient system commitment suppression planning works funds commitm control ents system Ministry 3.3 21.7 6.7 10.0 26.7 10.0 Agency 6.1 4.1 4.1 4.1 18.4 16.3 8.3 11.1 8.3 0.0 27.8 13.9 Local Government 6.7 15.7 7.9 23.6 34.8 15.7 Referral Hospital 5.6 0.0 11.1 5.6 38.9 16.7 Total 6.0 13.1 7.1 11.9 29.0 14.3 Statutory Department Source: Field findings 50 | IFMS STUDY REPORT – APRIL 2015 Annex Table 11: Distribution of challenges by type of institution Supplier duplication Inadequate Knowledge Bank Transactions Maintenance Passwords Off-desk Limited Logins Help desk Total 7 2 12 3 4 7 7 0 2 55 12.9 3.6 21.8 5.5 7.3 12.7 12.7 0.0 3.6 100.0 8 3 13 4 2 7 3 0 3 62 12.9 4.8 21.0 6.5 3.2 11.3 4.8 0.0 4.8 100.0 0 0 2 0 0 1 1 0 1 8 0.0 0.0 25.0 0.0 0.0 12.5 12.5 0.0 12.5 100.0 8 2 24 23 21 5 6 6 2 129 6.2 1.6 18.6 17.8 16.3 3.9 4.7 4.7 1.6 100.0 0 1 9 0 1 1 4 1 3 24 16.7 0.0 4.2 37.5 0.0 4.2 4.2 16.7 4.2 12.5 100.0 Number 69 23 8 60 30 28 21 21 7 11 278 % 24.8 8.3 2.9 21.6 10.8 10.1 7.6 7.6 2.5 4.0 100.0 Downtime System slow Challenges Type of Institution Number 11 % 20.0 Number 19 % 30.6 Number 3 % 37.5 Number 32 % 24.8 Number 4 % Ministry Agency Department Local Government Referral Hospital Total Source: Field findings 51 | IFMS STUDY REPORT – APRIL 2015 Ministry of Finance, Planning and Economic Development Plot 2-12 Apollo Kagwa Road P.O.Box 8147, Kampala, Uganda www.finance.go.ug