Fair Lending Analysis Made Easy Presented by: Ian Dunn CEO, Agenda 1 The Basics 2 Assessing Your Potential Fair Lending Risk Exposure 3 Key Fair Lending Analysis & Reporting The Basics- Fair Lending Laws and Prohibited Basis Groups Fair Housing Act (FH Act) Prohibits discrimination in residential real estate transactions: -making loans to buy, build, repair, improve a dwelling -purchasing real estate loans -selling, brokering, or appraising residential real estate -selling or renting a dwelling Equal Credit Opportunity Act (ECOA) Prohibits discrimination in any aspect of a credit transaction Reg B, HMDA, and CRA Then Basics- Fair Lending Laws and Prohibited Basis Groups Race/Color Gender Age Handicap Marital Status Familial Status Religion FH Act ECOA Source of Income National Origin Both The Basics- Types of Discrimination Disparate Treatment >Overt-Lender openly discriminates on a prohibited basis (can be written or verbal) >Comparative Evidence-Differences in treatment not fully explained by legitimate non-discriminatory factors *A disparate treatment claim does not require evidence the lender intended to discriminate or was motivated by prejudice. Disparate Impact (“Effects Test”) >When an otherwise neutral policy or practice has a disproportionately negative impact on persons from a prohibited basis group. *A disparate impact claim must show the challenged policy or practice is either: 1) not justified by a valid business propose or 2) that the business justification could be accomplished using a less discriminatory alternative. The Basics- Prohibited Practices 1 Fail to provide or provide different information or services regarding any aspect of the lending process 2 Discourage or selectively encourage individuals who inquire or apply for credit 3 Refuse to extend credit or use different standards in determining whether to extend credit 4 Vary the terms of credit offered 5 Use different standards to evaluate collateral 6 Treat a borrower differently in servicing a loan or making invoking default remedies 7 Use different standards for pooling or packaging loans in the secondary market Applies to: Applicants Associations Occupants Neighborhood The Basics- Fair Lending touches every part of Lending Process Pre-Application Activities -Advertising & Market Selection -Channels -Responding to Inquiries Application Activities -Level of Assistance -Use of 3rd Parties -Initial Terms & Conditions Underwriting/Closing -Approval Criteria -Final Terms & Conditions -Appraisal Practices Servicing/Post-Closing -Modifications -Default Remedies -REO The Basics-Example 1 -For joint applicants, combine the debts and income of married joint applicants to calculate debtto-income ratio and for unmarried joint applicants calculate an individual debt-to-income ratio for each applicant. Discrimination? -Yes! Prohibited Basis: -Marital Status Discrimination Type: -Disparate Treatment: Overt Prohibited Practice: -Refuse to extend credit or use different standards (married vs. unmarried) in determining whether to extend credit The Basics-Example 2 Borrower National Origin Number of Home Purchase Loans Average Interest Rate Hispanic 125 12.5% Non Hispanic White 150 8.5% Discrimination? -Potentially Prohibited Basis: -National Origin Discrimination Type: -Disparate Treatment: Comparative Evidence Prohibited Practice: -Vary the terms of credit offered The Basics-Example 3 The financial institution has a policy not to make home loans less than $100,000. Discrimination? -Potentially Prohibited Basis: -Race, Familial or Marital Status Discrimination Type: -Disparate Impact Prohibited Practice: -Fail to provide services, discourage applications Notes: -Does this policy effectively exclude certain low income and/or minority majority areas? -Does the $100k min. policy have a legitimate business need? Can that need be satisfied in a less discriminatory manner? The Basics-Example 4 Discrimination? -Potentially Prohibited Basis: -Race, Familial or Marital Status Discrimination Type: -Disparate Impact Prohibited Practice: -Fail to provide services, discourage applications Notes: -With few exceptions, there are no compliance requirements to advertise in a foreign language -Are all triggers/key terms/disclosures also in the foreign language? Agenda 1 The Basics 2 Assessing Your Potential Fair Lending Risk Exposure 3 Key Fair Lending Analysis & Reporting Assessing Your Potential Fair Lending Risk Exposure Marketing Activities How and where you offer credit products are not just fundamental business decisions, they have fair lending implications as well. Discretion Permitted The level of individual discretion permitted in certain activities such as approvals or pricing increases an institution’s fair lending risk. Exception Handling Exceptions should be made consistently for similar reasons for similarly situated applicants or borrowers. Use of Third Parties From a fair lending perspective TPOs are the financial institution and if any TPO does not comply with fair lending regulations the financial institution may be as culpable as if you were the initial creditor. Incentives & Compensation Compensation tied to loan production can be a great motivator for a tough job, but it can also lead to significant fair lending issues. Marketing Activities Figure 1. Home Owner’s Loan Corporation, Philadelphia, PA., 1936 Redlining The illegal practice of refusing to make loans or imposing more onerous terms on borrowers because of the racial, national origin, or other prohibited basis characteristics of the residents of a subject neighborhood. Reverse Redlining Reverse redlining is the deliberate targeting of residents of such neighborhoods with less advantageous or potentially predatory products. Evans Bank (NY): https://www.youtube.com/watch?v=nZix2Joay-0 The Department of Justice (DOJ) recently settled two redlining cases: one against Citizens Bank of Flint, Michigan and one against Midwest BankCentre of St. Louis County, Missouri. Marketing Activities Steering The guiding of an applicant or a borrower to a less advantageous product on a prohibited basis rather than on the legitimate needs. (Steering in Real Estate refers to guiding a prospective purchaser towards or away from certain neighborhoods based on race.) Marketing Activities Advertising/Pre-screening Advertising methods that could discourage individuals from applying for loans or in media that exclude specific regions are sources of fair lending risk. Marketing Activities (Score 1 to 5) 1 (Low) 2 Market Demographics: Stable, Low Competition, Low Diversity Delivery Channels: Limited, Processes don’t vary, No Subprime Subsidiaries/Affiliates Product Complexity: Traditional Mix New Products Reviewed for Fair Lending Compliance Advertising: Limited, No Recent Changes, Broad Based 3 4 5 (High) Evolving, High Competition, High Diversity Multiple, Processes vary, Subprime Subsidiaries/Affiliates Complex and Non-traditional Mix New Products Not Reviewed Extensive, Constantly Changing, Targeted Score: Discretion Permitted SunTrust Mortgage Inc. has agreed to pay $21 million Settlement The lawsuit alleges that SunTrust's policies promoted racial discrimination by giving loan officers and mortgage brokers significant discretion to vary a loan's interest rate and other fees from the prices the company set based on a borrower's creditworthiness. In 2009, new SunTrust Mortgage policies reduced the discretion of loan officers and mortgage brokers to alter prices. The company also now requires variations in prices to be documented and reviewed by a supervisor. Discretion Permitted (Score from 1 to 5) How much discretion is permitted? Does the degree of permitted discretion vary by geography, channel, or activity? Can the exercise of discretion impact compensation? 1 (Low) 2 Limited and Consistent Discretion Discretion Criteria is Clear Discretion Does Not Impact Compensation 3 4 5 (High) Broad and Variable Discretion Discretion Criteria is Broad or Non-existent Discretion Does Impact Compensation Score: Exception Handling Exception Handling (Score from 1 to 5) Is file documentation accurate and descriptive? Is rationale objective? Are exceptions low in number? Do certain loan officers, branches, etc. have a higher level of granting exceptions? 1 (Low) 2 Exceptions are Objective and Well Documented Exceptions are Few in Number 3 4 5 (High) Exceptions are Subjective and Not Well Documented Exceptions are Many Score: Use of Third Parties Consumer 1. Consumer submits application to Dealer Lender Dealer 2. Dealer submits application to Lender(s) 6. Dealer sales the contract to the chosen Lender Lender(s) Dealer 5. Consumer and Dealer close the sale Consumer Q: Where is a major source of Fair Lending Risk in this process? Dealer Lender(s) Lender(s) 3. Lender(s) submit “buy rate” and dealer compensation to dealer 4. Dealer sets actual rate to consumer Use of Third Parties (Score from 1 to 5) Do you use Third Party Operators (TPOs)? Is due diligence performed? Do you have written agreements addressing fair lending obligations? Do agreements define who is responsible and accountable? Do you receive regular reporting? Does the TPO have frequent complaints? Does the TPO conduct fair lending training? 1 (Low) 2 Little or No Use of Third Parties Due Diligence Performed Written Agreements/Accountability Defined Receive Regular Reporting Regular Fair Lending Training 3 4 5 (High) Extensive Use of Third Parties No Due Diligence Performed No Written Agreements/Accountability Not Defined Receive No Reporting No Fair Lending Training Score: Incentives & Compensation Bank of America $335 Million Settlement “Compensation structure was such that a (loan officer) would make more money if they put people into a poor quality, higher priced loans.” Lisa Madigan, Attorney General, Illinois https://www.youtube.com/watch?v=t-W_ilJqt4A Incentives & Compensation (Score from 1 to 5) Are your loan officer and other decision makers compensated on loan production? Is compensation tied to higher pricing or higher fees? 1 (Low) 2 Incentives & Compensation Not Tied to Loan Production Incentives & Compensation Not Tied to Loan Pricing and/or Fees 3 4 5 (High) Incentives & Compensation Tied to Loan Production Incentives & Compensation Tied to Loan Pricing and/or Fees Score: Assessing Your Potential Fair Lending Risk Exposure What is your total score and risk level? Source Score -Marketing Activities (1-5) Discretion Permitted (1-5) Exception Handling (1-5) Use of Third Parties (1-5) Incentives & Compensation (1-5) Risk Level (Based on Total Score): TOTAL SCORE (5-25) Low Medium-Low Medium Medium-High High RISK LEVEL (Low to High) <=7 8-12 13-16 17-21 >=22 Can loan officers or other decision makers set rates and fees? Discretion Permitted Incentives & Compensation Is compensation tied to higher priced loans? Discrepancies by Prohibited Basis Groups Does statistical analysis show higher rates/fees being charged to minorities or other prohibited basis groups? = HIGH RISK!!! Agenda 1 The Basics 2 Assessing Your Potential Fair Lending Risk Exposure 3 Key Fair Lending Analysis & Reporting Self Evaluation vs. Self Test A self evaluation or a self test may provide for a streamlined exam. Self Evaluation Essentially any fair lending analysis of loan and application data that is not a “self test”. Examples: -Comparative File Reviews -Statistical Audit/Reports Self Test Any voluntary program, practice, or study that is designed and specifically used to assess an institution’s compliance with fair lending laws and creates data not available or derived from loan, application, or other records related to a credit transaction. Examples -Paired Testing -Surveys “Likely” violations require “Appropriate Corrective Action” Appropriate Self-Testing can create legal privilege. Consult your legal counsel! Fair Lending Basic Building Blocks Applicant/Borrower data such credit score, DTI, PTI, length of employment, length at residence, etc. Also, race, gender, and age of borrower as appropriate. 1 2 3 Collateral information such as type and original value. 4 5 Application/Loan data such as channel used, decision makers involved , status, rate, term, amounts, etc. Demographics of the Census Tract where each applicant/borrower resides. Demographics of your Institution’s “Lending Area”. Fair Lending Advanced Building Blocks 1 Expected Race Estimating Expected Race (Bayesian Improved Surname Geocoding-BISG): Step 1. Match Borrower Address to Census Tract Step 2. Calculate Baseline Expected Race/Ethnicity Using Census Data Step 3. Match Borrower Surname to Name/Race Database Step 4. Apply Bayesian Statistics to Update Baseline Expected Race P(Ethnicity|Given Surname) = P(Given Surname|Ethnicity)*P(Ethnicity) P(Given Surname|Ethnicity)*P(Ethnicity) + P(Given Surname|Not Ethnicity)*P(Not Ethnicity) Fair Lending Advanced Building Blocks 2 Expected Gender Estimating Expected Gender: -Match Borrower First Name to Gender Name Database An Example The 4 Key Fair Lending Ratios & Reports Redlining Ratio 2.14 Steering Ratio 1.93 (Hispanic) (HELOCSubprime) % of PBG in Lending Area / % of PBG in Portfolio % of PBG in Product / % of Portfolio *PBG is a Prohibited Basis Group such as Race, Gender, Age, Etc. Expected Denial Ratio Expected Pricing Ratio 2.78 1.22 (Female) % of PBG Denied / Expected % of Denied (Black) Avg. Rate of PBG / Expected Rate of PBG Redlining Ratio 2.14 (Hispanic) % of PBG in Lending Area / % of PBG in Portfolio Percent of Applications (or Loans) Percent of Lending Area Redlining Ratio Asian/Pacific Islander 3.0% 2.5% 0.83 Black 7.0% 7.5% 1.07 Hispanic 14.0% 30.0% 2.14 Native American 1.0% 1.0% 1.00 White 70.0% 55.0% 0.79 Other/Not Reported 5.0% 4.0% 0.80 *PBG is a Prohibited Basis Group such as Race, Gender, Age, Etc. Steering Ratio 1.93 (HELOCSubprime) % of PBG in Product / % of PBG in Portfolio First Mortgage Second Mortgage HELOC (Prime) HELOC (Sub Prime) Other Total Asian/Pacific Islander 2.0% 1.2% 1.4% 1.6% 1.7% 2.0% First Mortgage Second Mortgage HELOC (Prime) HELOC (Sub Prime) Other Asian/Pacific Islander 1.00 0.59 0.69 0.78 0.83 *PBG is a Prohibited Basis Group such as Race, Gender, Age, Etc. Black 7.5% 3.4% 4.5% 14.2% 0.5% 7.4% Native Hispanic American 8.0% N/A 12.2% N/A 5.5% N/A 10.6% N/A 2.5% N/A 7.9% N/A White 80.5% 82.2% 87.1% 72.4% 93.6% 81.3% Other 2.0% 1.0% 1.5% 1.3% 1.7% 1.8% Black 1.02 0.46 0.61 1.93 0.07 Native Hispanic American 1.01 N/A 1.54 N/A 0.69 N/A 1.34 N/A 0.32 N/A White 0.99 1.01 1.07 0.89 1.15 Other 1.10 0.55 0.83 0.69 0.94 Fair Lending Advanced Building Blocks 3 Expected Acceptance Rate Estimating Expected Acceptance Rate (Multiple Regression Analysis): 1. Sample Construction Similar loan types, similar origination periods, large sample size 2. Regression Estimation Independent Variables: Credit Score, Reference Rate, Loan-to-Value, Etc. Estimate Variable Coefficients 3. Apply Resulting Coefficients to each loan to estimate Expected Interest Rate Expected Denial Ratio 2.78 (Female) % of PBG Denied / Expected % PBG Denied All Application Count Denied Application Count % Denied Expected % Denied Expected Denial Ratio Male 400 10 2.5% 2.7% 0.93 Female 200 50 25.0% 9.0% 2.78 Joint 300 30 10.0% 9.0% 1.1 Unknown 50 0 0% 0% N/A Not Reported 50 0 0% 0% N/A 1000 90 9.0% 9.0% 1.0 Gender TOTAL/OVERALL *PBG is a Prohibited Basis Group such as Race, Gender, Age, Etc. Fair Lending Advanced Building Blocks 4 Expected Interest Rate Estimating Expected Interest Rate (Multiple Regression Analysis): 1. Sample Construction Similar loan types, similar origination periods, large sample size 2. Regression Estimation Independent Variables: Credit Score, Reference Rate, Loan-to-Value, Etc. Estimate Variable Coefficients 3. Apply Resulting Coefficients to each loan to estimate Expected Interest Rate Expected Pricing Ratio Average Expected Rate Difference 6.8% 7% 0.2% 0.97 Black 12.8% 10.5% 2.3% 1.22 Hispanic 11.5% 11.3% 0.2% 1.02 White 6.0% 6.1% 0.1% 1.00 Other 7.0% 7.0% 0.0% 1.00 0% 0% 1.00 Race/Ethnicity Asian/Pacific Islander 1.22 (Black) Avg. Rate of PBG / Expected Rate of PBG Not Reported Average Rate 0% Expected Pricing Ratio *PBG is a Prohibited Basis Group such as Race, Gender, Age, Etc. -Show by: Race, Gender, and Age -Significant differences between average rates and expected rates are an indication of potential disparate treatment -You can also compare “Buy Rates” to “Contract Rates” to see dealer markups Additional Fair Lending Reports Description Volumes/Concentrations Approval/Denial Rates Disposition (of Applications) Exception Tracking Decisionmaker Analysis Mod/Default Tracking Applications Loans Volumes/Concentrations Race Asian/Pacific Islander Black Hispanic White Not Reported All Application Count % of All Applications 50 5% 200 20% 10 0% 500 50% 50 5% -Show by: Race, Gender, and Age -A low volume of applicants/loans may be an indicator of Pre-screening, Redlining, and/or Policies with Disparate Impact Approval/Denial Rates & Denial Disparity Ratio All Application Count Denied Application Count Denial Ratio Denial Disparity Ratio (by Total*) Male 400 10 2.5% 0.28 Female 200 50 25% 2.78 Joint 300 30 10% 1.1 Unknown 50 0 0% N/A Not Reported 50 0 0% N/A 1000 90 9.0% 1.0 Gender TOTAL/OVERALL -Show by: Race, Gender, and Age -Significant variations in acceptance/denial ratios may be an indicator of disparate treatment *The Denial Disparity Ratio can also be calculated by comparing to a control group (i.e. Male) instead of the total. Disposition (of Applications) Age All Application Count ApprovedFunded Application Count Approved-Not Funded Application Count Denial Application Count Withdrawn Application Count Other <=20 50 20 0 30 0 0 21-30 100 55 5 40 0 0 31-40 300 290 5 5 0 0 41-50 300 200 20 70 10 0 51-60 125 100 5 12 3 5 >60 100 50 25 0 25 0 -Show by: Race, Gender, and Age -high levels of withdrawn and/or approved-not funded applications may be an indicator of disparate treatment Exception Tracking Description % of Asian/Pacific Islander % of Black % of Hispanic % of White % of Other % of Not Reported Exception Code A 2% 3% 1% 92% 0% 2% Exception Code B 1% 4% 3% 90% 0% 2% Exception Code C 2% 6% 3% 87% 0% 2% Exception Code D 2% 3% 2% 91% 0% 2% Exception Code E 2% 3% 5% 90% 0% 0% Etc. 2% 3% 5% 88% 0% 2% -Show by: Exception Codes, Descriptions, or Yes/No -Comparatively high concentrations in control groups in certain exception categories are an indication of potential disparate treatment Decisonmaker Analysis Description % of Asian/Pacific Islander % of Black % of Hispanic % of White % of Other % of Not Reported Loan Officer A 2% 13% 15% 68% 0% 2% Loan Officer B 2.5% 12.5% 14% 70% 0% 1% Loan Officer C 1% 13% 16% 69% 0% 1% Loan Officer D 1% 1% 1% 95% 0% 2% Loan Officer E 3% 12% 17% 65% 0% 3% Etc. 2% 13% 11% 70% 0% 4% -Show by: Loan Officer, Underwriter, Branch, Etc. -Basically any of the above reports (volumes, denial rates, steering, pricing, exception tracking, etc.) stratified by a decision maker (loan officer, underwriter, etc.) Modifications Tracking Description Modification Granted Modification Denied % of Asian/Pacific Islander % of White % of Other % of Not Reported % of Black % of Hispanic 2% 1.3% 1.5% 93.2% 0% 2% 2.5% 94.3% 2.2% 2.5% 0% 1% -Modification Rates by Race, Gender, Age, Marital Status, Etc. -High % of Modification’s Denied are an indication of potential disparate treatment Bringing it all together… Any weaknesses or violations are promptly corrected , including appropriate restitution. Tone at The Top Fair Lending is cultural and reinforced at the highest levels and throughout the organization in both written and verbal forms. Policies & Procedures Correction Policies and Procedures provide clear guidance and are free of overt discrimination. Fair lending compliance and performance is regularly reported and monitored. Assessing Fair Lending Risk Performance Monitoring Training occurs regularly and is well documented. Trainees include top management, board members, and new employees. Training Assess and mitigate, as appropriate, heighted fair lending risk areas. THANK YOU! Phone: 888-409-1560 https://www.linkedin.com/company/visible-equity facebook.com/visibleequity Email: info@visibleequity.com twitter.com/visibleequity