Workshop Topic:
Interpretation of the 21st Century
School Leadership Skills 360 Self and
Observer Assessment Report
Steven N. Aude, Ph.D.
ICF International
Learning Objectives
• Understand how the report uses graph,
chart and numeric information.
• Identify report information that indicates
your strengths, self awareness (gaps) and
developmental needs.
– reduce to 1 or 2 key findings.
• Describe the feedback holistically in your
own words.
• Know the key ways to further your
development.
Talents
Context
KNOWLEDGE
(workplace)
Context
(life)
SKILLS
ATTITUDES
Motivation
360º assessment focus
st
21
Century Principal Skills
EDUCATIONAL LEADERSHIP
Setting Instructional Direction
Teamwork
RESOLVING COMPLEX
Sensitivity
Judgment
Results Orientation
Organizational Ability
PROBLEMS
DEVELOPING SELF AND OTHERS
Understanding Own Strengths and Weaknesses
Development of Others
COMMUNICATION SKILLS
Oral Communication
Written Communication
Cornbread and
Leadership
Your Feedback Report
• A summary of feedback collected from:
– Supervisors
– Peers
– Direct Reports
– Self Rating
• The Observer Rating combines
supervisors, peer and direct report
feedback
Reviewing Your Report
• Ensure that the report is complete:
– Cover plus six pages
• All survey item numeric ratings (2 pages)
• Skill dimension numeric ratings
• Observer mean minus self bar graph
• Observer and self rating bar graph
• Skill dimension line graph:
– observer and self rating horizontal lines
– +/- one (1) standard deviation vertical lines
Interpreting Your Report
• Observers tend to restrict the range of
their ratings:
– interpret ‘highest highs’, and ‘lowest lows’ as
potential strengths & developmental needs
– consider largest ‘gaps’ between self and
observer ratings as possible self-awareness
indicators
– balance interpretation between identifying
strengths as well as developmental needs
Documenting Report Interpretation
• Document your report interpretation by:
– Marking the report using color coded pens
– Creating notes that:
• Describe your strengths and developmental needs
• Cite large gaps between self and observer ratings
• Narrow down items for action to 1 or 2
– Consider writing a brief narrative that
describes you as a leader from the
perspective of the observer feedback
Skill Dimension Feedback
• Average Skill
Dimension scores
by:
– Observer Ratings
– Self Rating
• First Standard
Deviation
– A measure of
observer rating
spread
Skill Dimension Interpretation
• Circle:
One to two
highest observer
& self ratings
One to two lowest
observer & self
ratings
Any skill
dimension with
over 1 std. dev.
gap
Skill Ratings
Self and Observers
• This compares
the level of
skill ratings for
self and
observers
• Find highest
and lowest of
each
Highest and lowest self ratings –
Sensitivity and Setting Instructional
Direction
Highest and lowest observer ratings –
Oral Communication and Results
Orientation
Self - Observer Gaps
• Identify largest
differences
between self
and observer
ratings
– Right side:
observer ratings
higher than self
– Left side: self
rating higher
than observer
Skill Dimension Definitions
• For highest and lowest observer rated skills:
– Circle the skill and underline words within the
definition that you:
• are good at and ought to continue
• may need to improve or do more of
Skill Behavioral Indicators
• Within highest & lowest rated dimensions:
– Bracket the skill dimension items
– Circle the highest/lowest rated obs mean
– Underline the behavioral indicator associated with the
highest/lowest rated obs mean
Scan all other obs means for highest
and lowest numbers across the survey
Note highs as behaviors to continue to do to – leverage your strengths.
Note lows as behaviors to practice and take action to improve upon.
Look for common themes across the individual behavioral indicators.
Workplace Follow Up
• Document your interpretation by listing key
strengths, development needs and gaps.
• Thank feedback providers for their input.
• Selectively inquire or seek to confirm
unclear report information.
• Share your report with someone.
• Take action to leverage your strengths and
improve on your developmental needs.