“Windmill Grove” 107 Wilson Street SOUTH LISMORE NSW 2480 Australia NORCO CO-OPERATIVE LIMITED annual report 2010 CORPORATE DIRECTORY Registered Office Financiers/Bankers Solicitors Norco Co-operative Limited ARBN 009 717 417 / ABN 17 009 717 417 ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 St George Bank Ltd Clayton Utz BRISBANE QLD 4000 Telephone: Facsimile: Web Site: 02 6627 8000 02 6621 9673 www.norco.com.au Auditors Ernst & Young Chartered Accountants Level 5, Waterfront Place 1 Eagle Street BRISBANE QLD 4000 S+P Lawyers LISMORE NSW 2480 Australian Business Lawyers NORTH SYDNEY NSW 2060 Thank you to our Norco employees, Co-operative members and customers who feature in the annual report photography. Your time and participation is greatly appreciated. con t en t s Corporate Profile 2 Facts at a Glance 3 Chairman’s Report 4 Chief Executive Officer’s Report 8 Business Unit Reports: Norco Foods - Milk Supply - Manufacturing 11 12 Norco Rural Retail 13 Agribusiness 14 Financial Management 15 Norco People 16 Norco and the Environment 18 Directors’ Report 19 Auditor’s Independence Declaration 23 Corporate Governance Statement 24 Financial Statements 28 Independent Auditor’s Report 54 Branch Directory 56 1 corporat e profi l e Norco Co-operative Limited is a diverse agricultural co-operative celebrating 115 years of continuous operation in 2010 which is a significant milestone. Norco is a name that is synonymous with the manufacture of quality dairy and other food products such as milk, ice cream and stick lines at three factory locations under the Norco Foods business unit. Norco Foods also retails the range of Nimbin Natural cheese which is a successful and growing brand for the cooperative. Norco also has a Rural Retail business unit operating 24 rural stores in Northern New South Wales and South East Queensland. This business unit also operates a wholesale division at Darra in Brisbane servicing the needs of other rural businesses along the east coast of Australia. Norco also operates an Agribusiness division incorporating Goldmix Stockfeeds, Crest Seeds and MeatE-Vites that manufacture quality stockfeed, bird seed products and pet food. profitability our core debt level has dropped over the past two years by seven million dollars. With 260 active shareholders on 165 dairy farms, Norco has a membership capital base of $6.0 million and annual revenue of $351 million. There is a Board of seven directors, comprising of six non executive supplier directors and one independent director who are elected by the active members. Norco’s Values The 2009/10 financial year has again been both a stimulating and challenging year for Norco as the knock on effects of the global financial crisis continue to be felt both domestically and internationally. Many of the decisions, strategies and actions implemented in the previous financial year flowed through to fruition this year which has been reflected in the collective financial results of the Co-operative. Our focus again for the 2009/10 financial year has been to reduce debt and expenses, while still maintaining Norco’s existing business and customer base. This has resulted in Norco achieving a record EBITDA of $9.1 million for the 2009/10 financial year, an improvement of 12.8 percent over the 2008/09 financial year. As well as improving our overall 2 Norco’s core business is and will always be our milk business and our objective is to continue to focus on achieving the best overall collective result we can to provide a sustainable and competitive milk price and acceptable return to our shareholders. NORCO’S PURPOSE & VALUES Norco’s Purpose Norco’s purpose is to build wealth, security and sustainability for our shareholders, business partners and employees. We achieve this by: • maintaining a diverse and strong range of businesses • being a competitive regional purchaser and supplier of milk • creating integrated solutions for our partners. Norco applies a common set of values to everything it does. These values include: Respect • We respect our shareholders, business partners and employees. • We respect a diversity of views and opinions. • We encourage and support people to grow as individuals and contributors to our organization. • We respect our heritage and legacy. Responsible • We are responsible for preserving the co-operative principles. • We are responsible for our actions and our performance. Efficient • We seek to add value in everything we do. Innovation • We seek to consistently improve through innovation. Community • We seek active involvement in our communities. fac t s at a g l ance total profit staff 30 june 2010 Millions - $ Number of Staff 3.8 2005/06 2006/07 2007/08 360 Norco Foods 0.5 198 Rural Retail 1.0 1.1 2008/09 33 Agribusiness Corporate 17 2.3 2009/10 (includes permanents, part-time & casual staff ) member returns FINANCIAL YEAR MILK PRICE 2009/10 54.11 DIVIDEND SUPPLIERS’ PATRONAGE TOTAL MEMBER RETURNS Cents per Litre 0.18* 0.36 54.65 2008/09 55.33 0.21 0.33 55.87 2007/08 46.33 0.17 0.43 46.93 2006/07 37.33 0.10 0.35 37.78 2005/06 34.58 0.48 0.32 35.38 * Dividend proposed for consideration at 2010 Annual General Meeting total members’ milk intake number of member farms Millions - Litres Number 131 2005/06 124 2006/07 121 2008/09 143 2009/10 160 2006/07 116 2007/08 175 2005/06 2007/08 145 2008/09 145 2009/10 165 AVERAGE MILK PRODUCTION PER MEMBER FARM 000’s - Litres 2005/06 2006/07 2007/08 2008/09 2009/10 749 776 797 837 866 3 C H A I R M A N ’ S R E P O RT It is pleasing to report to you that, in Norco’s 115th year, we have achieved a significantly improved financial result. This continues a trend begun last year after several years of disappointing results. The efforts of your Board and Management over the 2009/10 financial year have been directed to consolidation of the gains made last year and reducing the cost of doing business. This approach has delivered a solid net profit of $2.26 million and a record EBITDA (earnings before interest, taxation, depreciation and amortisation) of $9.1 million. The improvement in the profit performance of Norco has allowed us to reduce our core debt at 30 June 2010 to $24 million, meaning that we have reduced that level of debt by $4.7million over the twelve month period. It has also allowed us to continue to offer a competitive milk price to our member suppliers, while still maintaining a prudent approach in safeguarding the sustainable future of our co-operative. While there continues to be volatility in world commodity prices and economies, Norco’s key strength lies in our diversified business structure. Critically, that diversification allows us to support our suppliers’ milk price even when one or more of our businesses may not be producing the profits we may have anticipated as a result of, for instance, seasonal conditions or economic turmoil in national and international markets. Some of the key issues relating to our businesses are set out below. Norco Foods Foods to develop, manufacture and deliver new products at a cost efficient price, which is a key strength of this business unit. Coles is one of many new partners that Norco has encouraged to enter into a business partnership with Norco Foods over the last few years. This is a strategic approach to broadening the customer base of Norco Foods so that the business is not significantly reliant upon any one customer and therefore exposed to material risk if the relationship with that customer fails. This strategic approach is not limited to the manufacture of ice cream, as we continue to work with a range of organisations that have unique propositions to offer their consumers. One example is the continuing development of the A2 relationship, which started as a very small customer two years ago but which has achieved incredible growth. A2 now is looking at not only having Norco Foods manufacturing milk products for its markets across Australia, but also sourcing milk produce from our own member suppliers who meet the A2 herd criteria. Our relationship with Fonterra continues to be the cornerstone of the milk business. It is pleasing to report that sales to Fonterra have grown by 5.3 percent. Fonterra’s recent success in winning the Coles milk contract in Queensland is a credit to the tenacity of Fonterra’s business development team in winning new contracts in a very competitive market. It goes without saying that Fonterra’s success in that regard is also Norco’s success, and is very much a product of the sound working relationship between the respective management teams of Norco Foods and Fonterra. Norco Foods has been our star performer in 2009/10. Our ability to meet the stringent demands of our customers in manufacturing quality products for a wide range of markets has been recognised during the year with the Coles award for The Housebrand Manufacturer of the Year. That award is the culmination of a wide ranging effort over the course of the year in which we were successful in creating a strategic alliance with Coles that represents far more than a toll manufacturing arrangement. That relationship also relies on the ability of Norco 4 Milk Supply Norco continues to see on farm growth in milk supply. This can be attributed to favourable seasonal conditions and farm gate returns at a level which ensures that our suppliers are receiving an appropriate return on their investment in their own businesses. Norco’s 3 year contract suppliers finished the year with an average milk price of 54.11 cents per litre including retrospective step up payments. The introduction of the retrospective step up component to the Norco Milk Pay System in 2009/10 has proved to be an important strategy in improving supplier returns, with $1.0 million being paid out over three quarters during the course of the financial year. It is pleasing to report that, as the majority of our members’ milk supply agreements have come up for renewal over the last year 100 percent of our members have either elected to automatically roll over their existing contracts or have subsequently signed new contracts. This outcome indicates that our member suppliers see significant value in their relationship with Norco, which not only affords them a competitive milk price but also assures them of an income stream for every litre of first grade milk they produce. This can be contrasted, of course, with the position of suppliers to some other processors which are not member owned and controlled, and which do not provide the same assurance regarding the collection of all of their first grade milk. Norco Rural Retail and Norco Agribusiness The agriculture sector continues to be challenged by the high Australian dollar, variable seasonal conditions and farmer returns being squeezed by rising input costs. These conditions have combined to produce a disappointing trading result for this arm of Norco’s business. The appointment of a new General Manager with responsibility for these business divisions early in 2009/10 demonstrated, however, the Board’s commitment to ensuring that Norco Rural and Norco Agribusiness return to appropriate levels of profitability. This appointment has resulted in the institution of many changes to these businesses, some of which have taken time to consolidate. I am confident that, with the support of our member suppliers in particular, these businesses will return much better results in 2010/11. I cannot emphasise too heavily the benefits which all of our members will receive from the profits generated by these business divisions, including without limitation a sustainable competitive milk price and the ability for the Board to pay retrospective step ups. The introduction of our improved Patronage Scheme should also make each member’s decision as to where to shop for their on farm inputs an easy one to make. I urge all of our members to patronise their Norco Rural stores and Norco Agribusiness. With the eastern states receiving widespread rains over winter, and the emerging scenario of unseasonal dry periods in the northern hemisphere resulting in reduced harvests, there is an expectation that the coming winter cereal harvest will be the best in many years. How this plays out in the rural retail and agribusiness markets remains to be seen. All efforts on the part of the management of Norco Rural Retail and Norco Agribusiness in 2010/11, however, will be directed to ensuring that whatever business opportunities arise from those market conditions will be converted for the ongoing benefit of the shareholders of Norco. More particularly our principal goals for 2010/11 are to improve the Meat-E-Vite production facility, enhance our sales and distribution activities at the Darra Distribution Centre (both in relation to internal sales and in the external wholesale market) and to regain lost market share in Toowoomba. Total Supplier Returns As always, your Board has been very focussed on ensuring that the total financial returns to Norco’s member suppliers are appropriate considering the investments our members make in their dairy businesses over time. In that regard, while accepting that there will always be more to be done, in my view the suite of returns comprising milk price, dividend (proposed $500k in total for the 2009/10 financial year, subject to shareholder approval) and benefits paid under the Supplier Patronage Scheme ($519k in total during the 2009/10 financial year), represents a fair return for members on their investment in what has been, and remains, a very challenging commercial environment. Corporate Governance / Director Training / Board Committees Your Directors continue to maintain their commitment to education and training in order to ensure that they are across industry trends and the latest thinking in good corporate governance practices. To that end all Directors have achieved their required training and education targets in 2009/10, as stipulated in our Corporate Governance Policy. The Board’s adoption of an extended committee structure has continued to prove to be effective and has allowed the Board to utilise its time more efficiently. The principal committees are Audit and Risk, Milk Supply Advisory, Member Services and Communication. Each of these committees contributes significantly to the policy development and implementation processes of the Board, as follows: 5 C H A I R M A N ’ S R E P O RT • The Audit and Risk Committee plays a pivotal role in developing policies directed at safeguarding the assets of the Co-operative and identifying and managing risks relating to those assets; • The Milk Supply Advisory Committee develops policies relating to a wide range of issues regarding milk supply, including in relation to the Norco Milk Pay System, Milk Supply Agreements, milk quality, collection efficiency and production issues and so on; • The Member Services Committee has regard to policies relating to member concerns, such as on farm quality issues and member welfare issues; and • The Communication Committee is responsible for the development of policies promoting more effective communication between Norco and its member suppliers, its employees and its other stakeholders (eg, the media and the wider rural community). The Norco Bulletin and the contents of the Norcomm internet site fall under the purview of this Committee. Each of these Committees operates in accordance with a Charter determined by the Board. Members are welcome to view these Charters if they wish by contacting the Co-operative Secretary, who will provide a copy for their perusal. 115 years, that business structure does come with its own unique set of challenges. Accessing the capital necessary to maintain our investment in the various business units is a strategic imperative. With much of the business concerned with the manufacture of product under contract, there is a real need to ensure that we maintain our facilities in a condition which allows us to occupy a competitive position in the markets in which we operate, both in respect of cost of the services we offer and the quality of the manufacturing processes we provide. To achieve this position in the 2010/11 financial year Norco will invest over $5 million in capital expenditure on regular maintenance and on improving operations. These funds will come from operating cash flows. Your Board will continue to review the Co-operative’s capital needs and how these can best be met, both in the immediate term and for the longer term future. On behalf of the Board I would like to congratulate our CEO, Brett Kelly, and our management team and employees for delivering an excellent trading result in 2009/10. Finally, I wish to take this opportunity to thank our many business partners and customers and, in particular, our shareholders for their continued support of Norco. Compulsory Share Acquisition Scheme Our members contributed approximately $750,000 under the Compulsory Share Acquisition Scheme during 2009/10. This is the highest amount contributed under such a scheme in the ten years during which it has been in operation. All funds accrued under the Scheme were applied to repayment of former shareholders. As well an additional $250,000, which was made available from operational cash flows, was used to achieve a $1.0 million payment to “dry” former shareholders during the course of the year. The Future While Norco’s co-operative structure, which brings with it democratic member control of Norco, constitutes a reason why Norco has continued to be an effective business organisation for 6 GREG McNAMARA Chairman Board of Directors 7 C H I E F E X E C U T I V E O F F I C E R’ S R E P O RT Business Overview The 2009/10 financial year has again been both a stimulating and challenging year for Norco. I have now been in the role of Chief Executive Officer for a period of just on two years. Many of the decisions, strategies and actions implemented in the previous financial year 2008/09 flowed through to fruition this year which has been reflected in the collective financial results of the Co-operative this year. While being able to again improve our overall business on last year we have been able to pay a sustainable competitive milk price to our farmers incorporating consistent Retrospective Step Up Payments throughout the financial year. The Co-operative has achieved for a second year in a row a record EBITDA (Earnings before Interest, Tax, Depreciation and Amortization). Norco’s EBITDA collectively for the financial year ending 30 June 2010 came in at 2.7 percent over budget and 12.8 percent up on last year. All divisions were up on last year except for Rural Retail being 46.9 percent down on last year and Agribusiness being 27.5 percent down on last year. For Rural Retail seasonality, geographical lack of market penetration (particularly in Toowoomba) and tough economic conditions as well as our Darra Distribution Centre not yet reaching required volumes has played a significant part in the financial result. For Agribusiness the result was predominantly due to our Meat-EVites division not yet reaching required volumes as well as a non repeatable extraordinary insurance item from last year. We have some solid strategies as well as being totally focussed on these areas in the new financial year and we are confident of improving the profit result in these two divisions. Our best performer was our Norco Foods division being 56.8 percent up on last year predominantly achieved through our ice cream business. As well as improving our overall profitability our core debt level has dropped over the past two years by seven million dollars. This is a great result considering where we were two years ago and puts the Co-operative in a strong position for further improved renegotiation of our bank facility when it comes up for renewal at the end of this financial year. 8 It is still a very tough economic environment within the markets we trade in both internationally and domestically. A lot of the hard commercial decisions we took in the previous year 2008/09 have now flowed thorough in terms of financial outcomes in the year just ended 2009/10. We have seen a lot of change as well as some good opportunities over the past financial year that the Board and management team at Norco have acted upon culminating in the record end result achieved. Our core business is and will always be our milk business and our objective is to continue to focus on achieving the best overall collective result we can in respect to sustaining an ongoing competitive milk price and acceptable return to our shareholders. Since Norco introduced Retrospective Step Up Payments we have been able to bank the profit first and then pass the upsides onto our suppliers therefore enabling everyone to have a more stable farm gate milk price to budget on annually for the upcoming year with only the possibility of an upside. If the business performs well it has the ability to then contribute back to our farmers when reviewed by the Norco Board of Directors every quarter. We still need to work on getting more support in our Rural Retail/Agribusiness division from within our own supply base. This will be a major focus of the Rural Retail/ Agribusiness team in the new financial year. Again I urge all members/suppliers to support your own Co-operative. Much has happened again over the past financial year and I have listed below some of the achievements for the year. List of Achievements for FYE 2009/10 • Core debt reduction by a further $4.7 million ($7 million paid in two years) • Banking facility favourably renegotiated • Retrospective Step Ups paid totalling 0.7 cents per litre which equals $1.044 million • All banking covenants met • Ice Cream wins Coles House Brand Supplier of the year • Record EBITDA achieved in Ice Cream, 33 percent up on last year • Focus and improvement on all aspects of communication with all stakeholders • Sustainable ongoing commercial positioning of Norco in the markets we trade in creating a sound commercial foundation and platform for the Co-operative’s future • Competitive farm gate milk price and shareholder returns • Employee development, training and career/succession planning • Collective overall record EBITDA of $9.1million achieved for the Co-operative • Darra distribution gross sales up by 4.3 percent on last year • Meat-E-Vites sales through rural store network up by 13 percent on last year • Lismore Goldmix Mill and Winderra Goldmix Mill volume up by 4 percent • Head Office lease renegotiated with a rental savings of 9 percent on previous term • Agribusiness Project Manager appointed full time • Revised and improved Supplier Patronage Scheme to be implemented 1 July 2010 • Consolidation and Restructure of Agribusiness division into Rural Retail commencing 1 July 2010 • Freight savings across Norco Foods of $817k versus last year • Norco celebrated 115 years of operations In conclusion I would like to thank the Norco Management teams, all Norco employees, members, suppliers and customers for your support and loyalty to your Co-operative over the past financial year. We still have a long way to go in positioning the Co-operative in an ongoing sustainable competitive position but as they say the longest journey starts with the first few steps. We have achieved the first few steps. I look forward to continually working with everyone through this new financial year and further building our iconic Co-operative. 2010/11 Key Points of Focus BRETT KELLY • Continuous focus and improvement of costs control, market share growth, management accountability and achieving budgeted profitability across all core business divisions Chief Executive Officer • Ongoing building of asset values and goodwill appreciation of the Co-operative • Ongoing review and refining of Co-operative core business strategies 9 business uni t repor t s 10 norco foods - mi l k supp l y Our Markets Variable weather and input costs Our supply base has provided 147.3 million litres of milk in the 2009/10 year. Again the weather provided a range of challenges for our farming base, with differing conditions in the regions from South East Queensland through to Gloucester. Some regions received reasonable summer rains and indications are that spring milk volumes may be at good levels. The major flood events experienced in some regions in 08/09 have not been repeated in 09/10, with a return to a more normal weather pattern for these regions. Other northern regions continue to move in and out of drought conditions providing major challenges to a number of our suppliers. 129.7 million litres of our supply was used in servicing and developing fresh milk customers selling into markets along the East Coast of Australia. Again this year our major customers for your milk have been Fonterra, Parmalat and National Foods. 17.6 million litres of our supply was utilised into manufacturing sectors, with the majority of this milk processed through our evaporator at the Raleigh site, with a high percentage of the cream and skim milk concentrate generated being utilised back into our Ice Cream operations at Lismore. During the flush of the season we were also able to have some of the skim milk concentrate converted into skim milk powder for use later in the season within our business. Fresh Milk & Manufacture Milk 2009-10 16,000,000 14,000,000 12,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000,000 Jul 09 Aug 09 Sep 09 Oct 09 Nov 09 Dec 09 Jan 10 Feb 10 Mar 10 Apr 10 May 10 Jun 10 Fresh Milk Sales Manufactured Milk Sales The domestic sales market for fresh milk in 2009/10 has seen QLD increase by 0.6%. The supply of fresh milk off farm in 2009/10 has seen Northern New South Wales increase by 1.3% and Queensland increase by 3.4%. With supply volume growth well above the sales in our market, we continued to see a surplus of fresh milk in the Queensland and Northern New South Wales markets. Commodity prices started the year at relatively low levels, however international markets had increased by the second quarter and have remained relatively stable through to the end of the year. This stability seems to have continued into the start of the new year, with reasonable values being maintained in all markets. With raw milk volumes continuing to drop in the Victorian market the availability of Butter and Skim Milk Powder in the domestic market remains tight at certain times of the season. Feed input costs have seen moderate rises during the year, however they maintain at levels well below the peaks experienced in recent years. Fuel prices have seen some fluctuations, however they seem to have remained reasonably stable across the period. Milk Supply Team Changes With the Milk Supply Team joining forces with the Foods group we continue to offer a strong support base to farmers across the entire Norco supply region. Allan Box from the manufacturing section of our business has spent much of the year working in the Milk Supply division working with and supporting our farmers, Allan now moves back into the role of Operations Manager for Norco Foods. This year has seen two new members join the Milk Supply Team, with Jeff Collingwood coming on board as our Milk Supply Manager and Rodger Jensen taking up the role as our southern field officer. Both Jeff and Rodger have extensive dairy experience and will be valued additions to the Foods team. Freight In the past year we placed our New South Wales milk freight business out to tender, with a number of carriers bidding for the business in all regions. The successful companies in the tender process were SRH Transport in our southern regions and Jurrs Transport in our northern regions. These changes will take effect from 1 July 2010. The Norco Foods Team looks forward to supporting and working with all of our milk suppliers in the year ahead. 11 norco foods - M anufac t uring Continued Growth Systems The Norco Foods performance for the year has again seen solid growth in volume and profitability across the business. The packaged milk business operating from the Labrador and Raleigh sites has seen overall volumes grow to a level of 83 million litres, up by 4 million litres on last year. The ice cream business operating from the Lismore site has packed 36 million litres of ice cream products, again providing strong year on year growth. Maintaining our Quality Assurance programs and certification remains a high priority within each of our processing facilities. Compliance with standards required by QLD Safe Foods, NSW Food Authority, HACCP, ISO and various other customer specific programs are ongoing requirements within the business. Customers Working with our existing customers as well as developing new customers has again been a strong focus of our sales and operations team. With increased volumes in each of our factories we have seen an improved utilisation of the plant and equipment owned and operated by Norco. Although some areas of the business are nearing full utilisation we continue to fill the remaining gaps in both the ice cream and packaged milk businesses. Fonterra remains our major customer in the milk business, and we have seen substantial volume increases this year with Fonterra successfully gaining a supply contract for Coles in the Queensland market. Fonterra also continued with the development of new products and promotional activities which have seen volumes continue to grow in a number of existing and new markets. We have also seen continued growth from A2 and Warrnambool Cheese & Butter, in particular the A2 volume growth in the Queensland and New South Wales markets remains very strong. In the ice cream business we have a broad range of customers including Coles, Sara Lee, Aldi, Woolworths, Cold Rock, Fonterra, Takanashi (Japan), Trader Joe’s (US) and Streets. The Norco Foods business continues to invest capital into the business, to not only maintain our existing operations but also to meet the future product and volume needs of our customer base. The ongoing maintenance and upgrading of plant and equipment form part of our programs to ensure compliance with our customer and regulatory requirements. 12 The ongoing review of our operating practices, the assessment of all operating equipment and the inspection of our buildings and surroundings are key components of our Occupational Health and Safety programs. OHS remains a high priority and a constant focus within Norco Foods. Training and Development Training and Development for members of our team continues to be offered and undertaken in many formats throughout the Norco Foods business unit, with programs such as Front Line Management, Food Processing Certification, Pasteurising Certification, apprenticeships (electrical, fitter and turner) and many other specific training programs. Developing the skills and qualifications of our team members is essential for both personal development and developing value for our business. The Norco Foods team continues to build profitability and sustainability for shareholders and other stakeholders. norco rura l re tai l The Norco Rural Retail business has finished the financial year at a disappointing 46.9% down on last year in EBITDA. This result is mainly due to seasonal factors, margin pressures and the continued tough economic conditions. Further impacts on the financial result include the geographic lack of market penetration in the Toowoomba Store catchment area and our Darra Distribution Centre not yet reaching the required volumes to generate a profit. The other challenge in the market has been the drive on reducing farm inputs price with the focus now going onto generic products rather than paying for a branded product. This change has seen volumes in unit quantity increase but with the associated price reduction, the revenue generated has been significantly lower than in previous years. This recent change in the market is likely to continue for the foreseeable future, presenting Norco Rural with an opportunity to continue to develop home brands through our Agribusiness. These home brands can then be sold to a broader market via our rural store network. The North Wholesale In the Northern Area (excluding Toowoomba) net profit was down 18% on last year with drought conditions contributing to the first half results. The closure of Beenleigh store, which had been making a loss, in the second half eased the strain on profits. Lismore, Kyogle and Casino achieved net profit well above the previous year’s result. Norco’s wholesale division recorded an improvement in net profit on sales of just over $8 million, up 36.8 percent on the previous year. This growth is expected to continue with the extra capacity in the Darra Distribution Centre and a focus on independent rural and pet stores. End of Year Result Our Toowoomba store has been hardest hit with the seasonal factors and staff turnover that led to this store making a small loss for the financial year. Plans have been put in place and the team have been revitalized and focussed on the coming year to turn this business around and make it a business Norco can be proud of. Patronage Scheme The South Our Patronage Scheme for the financial year 2009/10 paid back a total of $519,734 to our loyal suppliers and Norco members, which is a positive improvement from the previous year’s payment of $381,351. This is a trend that Norco’s Rural team want to continue and we all thank you for your custom through last year and encourage all suppliers to shop within your own Co-operative businesses in the future. In the Southern Area net profit was up 11.5% on last year, which is a good result in the current economic climate. Kempsey, Dungog, Glen Innes, Armidale, Woolgoolga, Macksville and Inverell all achieved a performance well above last year. This year has presented a challenging time in the Norco Rural retail and wholesale business and in looking to the future we will continue to undergo change in order to improve our offer and service to customers and adapt to the changing environment in which we operate. Market impacts and distribution Key Achievements Apart from the obvious economic impacts, Norco Rural has not been immune to market changes. In particular the farmer base requires products to be in stock at all times to limit the amount of their working capital tied up in inventory. As a business operating in the rural sector, Norco faces the same challenges in our supply chain and we have been working hard to adapt to the streamlined supply chain methodology of ‘just in time’ supply. The Darra Distribution Centre (DC) has been upgraded with new dual pickers that allow for more volume out of the current premises, along with upgraded technology to streamline ordering and operations of the site. These changes have delivered better ‘in stock’ performance of the lines carried in our DC at store level and will make a significant contribution in the coming year. • Beenleigh store closed due to poor performance and a shift in demographic customer base • Darra DC fill rate increased from 62 percent to 95 percent to our Rural network • Darra DC gross sales up 4.3 percent on last year • Store ‘in stocks’ of Darra DC range increased from 60 percent to above 85 percent • Store pricing labels on all products for customer ease • Promotional End Program introduced into stores to increase sales per square metre • Revised and improved Supplier Patronage Scheme implemented 1 July 2010 13 A gribusiness Performance The first half of the financial year saw strong demand and strong performance from both the Lismore and Windera stockfeed mills. Lismore bulk production was on target and bag demand year on year had improved considerably after the quality issues of the previous year. The Windera operation was benefiting from strong pork prices and consistent demand from this sector, and strong sales into the beef feedlot sector. Overall production volume was well ahead of budget in the first half of the year. The second half of the year saw a significant decrease in demand at both sites. Extremely good seasonal conditions, a consistently high Australian dollar, and fickle export demand for beef resulted in a considerable downturn in demand for all feeds and products. This resulted in lower volumes in the two feedmills during the second half of the year. Lismore’s end of year results saw total mill volume up 6.2 percent year on year and through operational improvement initiatives and strict cost control, a significant improvement in nett profit was achieved. Windera experienced a 10.2 percent increase in volume year on year, but the difficult trading conditions impacted on financial performance and the nett profit result for this year was down. Meat-E-Vite and Crest both continue to experience tough trading conditions, operational issues and performance below budget expectation. Operations During the last 12 months a number of staff have undergone and continue to undergo multitask and multifunction training to ensure all staff are conversant in the functions and operations of all operator positions within the plants. The training program has reduced our operational exposure to staff absenteeism and resignation, and streamlined the overall operation of our plants thereby reducing our reliance and use of casual labour. We have also standardized the operational systems and tools used by management across the three sites. Previously all three sites operated using site specific management systems to maintain core functions such as diet formulation, pricing and commodity position 14 management. This has now been standardized to ensure consistency, accuracy, transparency and accountability. Early in 2010 management commenced with its strategy to implement the Agribusiness business unit back into the management structure of the Norco Rural Retail business unit, with an implementation date of 1 July 2010. The objective was to streamline business management and ensure co-ordination in all management and operational activities. A key element in management’s strategic objectives is the promotion and sale of “homebrand” products, being Norco Rural Stockfeeds, Goldmix Stockfeeds, Meat-E-Vites Pet Food and Crest Birdseed. To support the homebrand strategy the full range of homebrand products have been ranged in the Darra Distribution Centre (DC). The manufacturing facilities produce and supply products to Darra’s requirements, and the DC is responsible for the distribution of the Norco homebrand products to both internal and external customers. This DC strategy has proved to be very successful with significant improvement in production and operation efficiency and fill rates. Capital Projects Three major capital projects have been committed to during the last twelve months. The Lismore site completed a significant upgrade to its hammer milled and rolled grain production system. This project replaced equipment that was of considerable age, and detracted from the sites overall production efficiency. With the decision to remain at the current Lennox Head Petfood production facility, a review of operations determined it necessary to upgrade certain aspects of the sites plant and equipment to ensure continued improvement in product quality. A completely overhauled second hand boiler has been installed to supply consistent high quality steam, and we are currently replacing the oven in the extrusion production line. A new range of dog food containing 6 new products will shortly be launched to the market and it was determined the current oven was incapable of performing to the standard required to produce a high quality dry dog food. The new products will be launched under our new brand called Supervite. The new oven will be operational early September and the new range launched shortly after. F inancia l M anagemen t Record E.B.I.T.D.A. in 2009/10 Record Debtor and Creditor Days Norco has again achieved a record EBITDA (Earnings before Interest, Tax, Depreciation and Amortisation) in 2009/10 of $9.1 million versus the prior year’s result of $8.1 million. The improved result was partly driven by our ice cream business, which achieved an EBITDA of $3.8 million versus the 2008/09 result of $2.9 million and this was achieved by higher volumes and higher margins. The improved result was also achieved due to a smaller loss from the milk supply division of $0.9m versus the prior year’s loss of $3.6m and the improvement was a result of reduced milk price paid. Norco achieved record debtor days of 31.6 in 2009/10 versus the prior year’s result of 32.9 which was a pleasing result given the tough credit market post the global financial crisis. We also achieved record creditor days of 33.4 versus the prior year’s result of 35.1. The improvement in creditor days resulted from improved debtor days, lower capital expenditure and consistent profit. Debt Reduction and Bank Covenants Norco reduced its debt with St George in the year by $4.7 million which is a pleasing result and adds to the $2.3million of debt reduction in the 2008/09 year. We also improved our performance in relation to all of our bank covenants versus the prior year. Norco’s EBITDA Leverage for the full year was 2.60, versus the prior year’s result of 3.46 and the interest cover ratio, including operating leases, was 2.78 versus the prior year’s 2.12. Working Capital Working capital (made up of debtors, creditors and inventory) achieved a result of 2.4 percent of sales versus the prior year’s record low of 1.8 percent of sales. The higher working capital in the year was directly related to the higher ice cream volume and profit where we had to hold higher stocks to meet customer requirements. 15 norco peop l e The tough economic conditions continued throughout the 2009/10 year, but with a concentrated strategy and the efforts of Norco’s hard working teams, the results continued to flow. Norco’s management and employees have been working throughout the year to implement strategies aimed at business improvement and market growth and with the level of support given to these strategies there have been some excellent results. Congratulations to all of the Norco team and many thanks for your continued hard work. 16 Self Improvement That old saying ‘you can’t teach an old dog new tricks’ simply does not apply at Norco. Even though we have a large proportion of employees who have been with the company for many years – including more than 80 with 20 years plus of service – that doesn’t mean they are not keen to learn something new. Over the past few years over one hundred employees in our foods businesses have achieved nationally recognised training certificates. However, this year as part of the government’s economic stimulus package we were given the unique opportunity to provide a range of training to our rural stores team. Certificate courses are available in Retail Management, Frontline Management and Transport and Logistics. Over 80 of our Rural Stores team have signed up and are currently working through these courses to gain their qualifications. There are also more than 20 employees in the foods teams working toward certificates. It’s great to see such a large number of employees engaged in self improvement activities. Safety culture a must Safe workplaces are the most important tool that we can provide to employees. Norco Foods has spent a number of years developing excellent safety procedures, reporting and safety committees that take action. Norco Rural, however, due to its geographically diverse nature has found this more difficult. A commitment from the Senior Management Team and Board of Directors has put the focus back on ensuring that the Rural team have the same focus on safety as the rest of the business. To this end, the Rural Safety Committee has been reinvigorated and has been meeting regularly to identify, discuss and address safety issues at both the Rural stores and Agribusiness mills. With this focus on safety it is hoped that the whole business will continue to improve and most importantly there will be reductions to illness and injury to our employees. 17 norco peop l e The Fair Work Act and the NES Changes to industrial relations laws saw the introduction of the Fair Work Act and the National Employment Standards this financial year. This is a federal system of workplace relations and replaces the past state based systems. The new system means that employees of Norco in New South Wales and Queensland now fall under the same legislation. Equal opportunity on track For the fourth year in a row, Norco is proud to be compliant with the Equal Opportunity for Women in the Workplace Act. A program run by the Equal Opportunity for Women in the Workplace Agency (EOWA) has businesses report on activities designed to increase equality for women in the workplace. Norco’s active support of schemes such as paid maternity leave, the flexible workplace policy and merit based selection all contribute to our compliance and a workplace that is fair and equitable for all. Norco received an individualised letter from the EOWA congratulating us on our work in this area. The Year That Was 2009/2010 is the first annual production of Norco’s ‘The Year That Was’ video. This production has been designed to give everyone involved with Norco an overview of all of the businesses and areas that make up the whole, as well as show the events that the co-operative participates in. The premiere viewing will take place at the Annual General Meeting in November, after which, the video will be available for viewing in the rural stores, on the intranet and Norcomm. N orco and t he environmen t Throughout 2009/10 our various businesses have continued to focus on innovation that not only improves productivity and profit, but that is also environmentally friendly. Raising the roof on the cold The Lismore Ice Cream Factory maintenance team spent a busy few months installing a new roof in the freezer room. Although mainly driven by safety, the improvement in efficiency of the freezers motors will have a big impression on our environmental impact through reduced energy consumption, leading to an added bonus of decreased running costs. 18 Darra distribution goes green The Darra distribution centre has many pallets enter and leave the site every day, which can cause a substantial amount of packaging waste. To attempt to combat this, the team at the distribution centre have implemented recycling for both cardboard and plastic product. Furthermore, they have also started keeping slip sheets from the pallets to be reused within the agribusiness. That’s good green sense – reduce, reuse, recycle. D I R E C T O R S ’ R E P O RT The Directors present their report together with the financial reports for Norco Co-operative Limited (‘the Co-operative’) for the year ended 30 June 2010 and the Auditors’ report thereon. Norco’s Directors bring a range of skills and experience to the Board, including detailed knowledge of the dairy and agricultural sectors, extensive experience in business planning and strategy, strong leadership and interpersonal skills, and a commitment to achieving a harmonious balance between Norco’s strategic business objectives and shareholders’ needs. The Board of Directors currently comprises six supplier directors (non executive) and one independent director. Director education remains a strong focus of the Norco Board and during the year the Directors attended several industry conferences as well as keeping up to date with the latest issues faced by them through continued membership of the Australian Institute of Company Directors. The directors also recognise and acknowledge that they need to continually strive to ensure they perform to their maximum potential as members of the Board. On a regular basis, the Directors continue to assess their own performance and provide feedback to their fellow directors under a performance appraisal system with the aim being to help improve individual director and overall Board performance. Gregory J McNamara - Chairman Greg McNamara has been a director of Norco Co-operative Limited for 14 years and is from the Central Region. In addition to his role as Chairman of the Board of Directors, he is Chairman of the Remuneration Advisory Committee and a member of the Communication Committee. Greg runs a 300-strong dairy herd in partnership with his wife Sue and son Todd at Goolmangar, near Lismore, and grows Wagyu cattle for the Japanese export market. He has extensive experience across the agricultural sector, including dairy, beef, pigs, horticulture and animal genetics. Greg is a member of the Australian Institute of Company Directors (AICD) and has previously completed their Company Directors’ Course. He regularly attends AICD short courses and director briefings to enhance and update his skills. Greg was also a guest speaker at the Co-operative Federation of NSW Co-operative Opportunities Conference during February 2010. Kerry A Wilson – Deputy Chairman Kerry Wilson was elected to the Board in early 2003 and is from the Central Region. Kerry is a member of the Remuneration Advisory, Milk Supply Advisory and Member Services Committees. Kerry maintains a diverse range of agricultural interests in the Northern Rivers region, and is currently involved in a dairying partnership at Woodlawn, near Lismore, milking a dairy herd of 300. He is also involved in a partnership that processes and distributes an unpasteurised goats’ milk under the Nimbin Valley Dairy brand, produced at his farm at Nimbin. Kerry has a Bachelor of Business Degree, majoring in Management and Marketing, and has previously worked for a number of organisations in Brisbane including the Endeavour Foundation, Queensland Milk Board and the former Metway Bank. Kerry is a member of the AICD and has previously completed their Company Directors’ Course. Kerry attended the ABARE Outlook conference at Canberra during March 2010. Thomas J Cooper – Director Tom Cooper has been a director of Norco for eight years and is from the Northern Region. Tom is the Chairman of the Member Services Committee and is a member of the Audit and Risk Management Committee. In partnership with his wife Vicki, Tom runs a 100-strong dairy herd at Bonalbo, west of Casino. He is a graduate of the University of Queensland’s Gatton Campus where he obtained a Certificate in Animal Husbandry, and has also worked in rural merchandising. Tom was also a licensed Auctioneer and Livestock Agent. Tom is a member of the AICD and has previously completed the AICD Company Directors’ Course. Tom attended the ABARE Outlook conference at Canberra during March 2010. 19 David R Hodges – Independent Director David Hodges was elected as an independent director on 12 November 2008. He is the Chairman of the Milk Supply Advisory Committee and is a member of the Communication Committee. David holds Bachelor of Arts and Bachelor of Legal Studies degrees and a Master of Laws degree. In addition, he also holds a Diploma of Education, a Certificate in Community Mediation and is a Justice of the Peace. After a career spanning some 15 years in the public sector, David spent over 17 years as a solicitor in private practice. For the last six and a half years of his career as a solicitor David was a partner in one of Australia’s leading national law firms until he retired from legal practice in 2005. Since leaving legal practice, David has provided business and commercial advice in a consultancy role, as well as providing mediation services to a wide range of clients. David is a graduate and member of the AICD and regularly attends AICD short courses and director briefings in order to enhance and update his skills. David also attended the Australian Dairy Conference at Wollongong during February 2010. Peter W Neal – Director Peter was elected as a Director on 11 November 2009 and is from the Southern Region. He is the Chairman of the Communication Committee and is a member of the Milk Supply Advisory Committee. Peter and his family operates a 600 cow dairy near Taree, and has been dairying for 42 years first with his parents and now with his sons - they are the fifth generation on this farm who wish to continue dairying in the future for their children. Peter has experience on boards with 14 years on NSW Dairyfarmers Association and 10 years on the NSW Dairy Industry Development Company (DIDCO – now Dairy NSW), with four years as chairman. Currently Peter chairs his local North Oxley Island Drainage Union and the Manning Delta Landholders Protection Committee and is a committee member of the Mid Coast Dairy Advancement Group (DAGs). Peter attended the Co-operative Federation of NSW Co-operative Opportunities Conference during February 2010. David S Pryor – Director David Pryor joined the Board in early 2003 and is from the Southern Region. He is the Chairman of the Audit and Risk Management Committee and sits on the Member Services Committee. has also worked in the banking industry. David is a member of the AICD and has previously completed the AICD Company Directors’ Course. David grew up in the Bellingen area and is a longstanding supporter of Norco. He started farming at Bellingen in 2000 with his wife Sharon where they run a 130-strong dairy herd. David Anthony (Tony) W Wilson – Director Tony Wilson was elected as a director on 4 March 2009 and is from the Northern Region. He is a member of both the Audit and Risk Management Committee and Member Services Committee. Together with his wife Jillian and son Nicholas, Tony lives and farms at The Risk, 20 kms NW of Kyogle milking a herd of 260 cows that are Holstein based, with a crossbreeding program in place. Tony studied and gained a BA, Dip Ed at 20 UNE, Armidale and still works part-time teaching at Woodenbong Central School. Tony also has an interest in agri-politics which has developed over the past 26 years and has been focussed on the welfare of the dairy farming community. Tony completed the AICD Company Directors’ Course during November 2009 and also attended the Australian Dairy Conference at Wollongong during February 2010. DIRECTOR ELECTIONS – 2009/10 Directors’ Meetings Messrs KA Wilson (Central Region) and DS Pryor (Southern Region) were re-elected for a three year term effective from the 2009 Annual General Meeting on 11 November 2009. Mr BJ Paff resigned from his position as a Director (Southern Region) taking effect on 11 November 2009. The position left vacant by BJ Paff ’s resignation was filled by Mr Peter W Neal on 11 November 2009 following a ballot. In accordance with the Rules, as Peter Neal is filling a casual vacancy created by the resignation of Mr Paff, he shall retire at the 2010 GJ McNamara Annual General Meeting. The positions of Chairman and Deputy Chairman are voted on annually by the directors following the Annual General Meeting. The number of Board meetings (including meetings of the Audit and Risk Management Committee and Milk Supply Advisory Committee) and number of meetings attended by each of the directors of the Co-operative during the financial year are: Directors’ Meetings A B Audit and Risk Management Committee Meetings A B Milk Supply Advisory Committee A B 15 15 - - - - KA Wilson 15 15 3 3 8 8 TJ Cooper 15 15 6 5 - - DR Hodges 15 15 - - 11 11 PW Neal 10 10 - - 8 8 DS Pryor 15 15 3 3 3 3 AW Wilson 15 14 3 3 3 3 BJ Paff 10 10 3 3 - - A B Reflects the number of meetings held during the time the Director held office during the year Number of meetings attended C O R P O R AT E I N F O R M AT I O N Corporate structure Norco Co-operative Limited is a co-operative limited by shares that is incorporated and domiciled in Australia. Nature of operations and principal activities The principal activities of the Co-operative during the financial year were the processing, manufacture and sale of dairy products, the manufacture of stockfeeds and rural retailing. Employees The Co-operative employed 389 full-time, 38 part-time permanent and 181 casual employees at 30 June 2010 (2009: 390 full-time, 42 part-time and 139 casual employees). Results of operations The net amount of the operating profit for the financial year of the Co-operative after providing for income tax was $2.3 million (2009: $1.1 million). Derivatives and other financial instruments The Co-operative’s activities expose it to changes in interest rates, foreign exchange rates and commodity prices. It is also exposed to credit, liquidity and cash flow risks from its operations. During the year, the Board has maintained policies and procedures in each of these areas to manage these exposures. Management reports to the Board on a monthly basis on the monitoring of and compliance with the policies in place. Dividends Dividends paid during the year totalled $357,000 (being 3.5 percent of paid up capital), approved for payment at the 2009 Annual General Meeting held on 11 November 2009. Operations review The Directors’ review of the Co-operative’s operations during the financial year and of the results of those operations are as stated in the attached Chairman’s Report and Chief Executive Officer’s Report for the financial year ended 30 June 2010. Events subsequent to balance date There has not arisen in the interval between the end of the financial year and the date of this report, any item, transaction or event of a material and unusual nature likely, in the opinion of the Directors, to significantly affect the operations of the Co-operative, the results of those operations, or the state of affairs of the Co-operative in subsequent financial years. 21 Future developments Disclosure of information regarding the likely developments in the operations of the Co-operative in future financial years and the expected results of those operations is likely to result in unreasonable prejudice to the Co-operative. Accordingly, this information has not been disclosed in this report. Indemnification and insurance of Directors and officers The Co-operative has entered into agreements to indemnify all directors of the company named at the beginning of this report, former directors and current and former officers of the Co-operative against all liabilities to persons (other than to the Co-operative or to a related body corporate) which arise out of the performance of their normal duties as a director or officer unless the liability relates to conduct involving a lack of good faith. The Co-operative has agreed to indemnify the directors and officers against all costs and expenses incurred in defending an action that falls within the scope of the indemnity and any resulting payments. The relevant insurances cover legal liabilities and associated costs arising from the performance of their duties as directors and officers and compensation for loss or injury sustained in the course of such duties. Options over unissued shares Options over unissued shares have not been granted to any person or director since the end of the previous financial year to date of this report. Directors’ benefits Since the end of the previous financial year, except as declared below, no director of the Co-operative has received or become entitled to receive any benefit (other than a benefit included in the aggregate amount of emoluments received or due and receivable by directors shown in the financial statements or the fixed salary of a full time employee of the Co-operative or of a related corporation) by reason of a contract made by the Co-operative or a related corporation with the director or with a firm of which the director is a member, or with a company in which the director has a substantial financial interest, except for that benefit which may be deemed to accrue to those directors in their capacity as dairy farmers in the supply of milk to the Co-operative in the ordinary course of business. Directors’ declarations of interest Greg McNamara is a partner of GJ, SP & TM McNamara which has a contract to supply Wagyu cattle to Dairy Beef Alliance. Mr McNamara has declared his interest in accordance with Section 234 of the NSW Co-operatives Act 1992, and in addition, excludes himself from any discussions or decisions relating to this matter. Kerry Wilson is a member of a partnership that supplies, processes and distributes unpasteurised goats’ milk under the Nimbin Valley Dairy brand in the Northern Rivers region of New South Wales and in Queensland. The Wilson Partnership has a contract to supply Wagyu cattle to Dairy Beef Alliance. Mr Wilson has declared his 22 interest in accordance with Section 234 of the NSW Co-operatives Act 1992, and in addition, excludes himself from any discussions or decisions relating to these matters. Tom Cooper is a councillor of Kyogle Shire Council. Mr Cooper has declared his interest in accordance with Section 234 of the NSW Co-operatives Act 1992, and in addition, excludes himself from any discussions or decisions relating to this matter. Peter Neal is Chairman and Director of the North Oxley Island Drainage Union (statutory organisation under an act of NSW Government – non paid position), he is also Chairman of the Mid Coast Dairy Advancement Group (registered group within consumer affairs – non paid position) and he is Chairman of the Manning Delta Landholders Protection Committee (registered group within consumer affairs – non paid position). Mr Neal has declared his interest in accordance with Section 234 of the NSW Co-operatives Act 1992, and in addition, excludes himself from any discussions or decisions relating to these matters. Rounding off of amounts The amounts in this report and the accompanying financial statements have been rounded to the nearest one thousand dollars in accordance with the Co-operatives Regulation 2005. Auditor’s independence declaration to the directors The directors received a declaration from the Co-operative’s auditor, Ernst & Young. It is included after this Directors’ Report. Appreciation The efforts and contribution of our management and staff during the year were greatly appreciated by directors. Signed in accordance with a resolution of the directors. GJ McNamara KA Wilson Chairman Deputy Chairman Lismore, 30 September 2010 23 C O R P O R AT E G O V E R N A N C E S TAT E M E N T This statement outlines the main corporate governance practices that were in place throughout the 2009/10 financial year, unless otherwise stated. These practices are dealt with under the headings: Board of Directors and its Committees; Internal Control Framework; Ethical Standards; Business Risks and Emergency Planning; and The Role of Members. Southern regions. Each region is represented by two supplier directors, with directors having a three year term. At each Annual General Meeting two directors shall retire in accordance with the Rules of the Co-operative. The Rules also allow for two independent directors to be elected to the Board. Currently the position for one independent director remains vacant. Board of Directors and its committees An active member of the Co-operative may seek election as a supplier director in accordance with the Rules of the Co-operative and if elected, serve a term of three years after which time they retire. Independent directors, when nominated and elected, are elected for a term of three years after which time they retire. The directors regularly consider whether or not the skills and characteristics which might be contributed by independent directors should be added to the Board to maximise its effectiveness. Independent directors are to be nominated by the Board and elected by members. Currently there is one independent director on the Board of Directors, being Mr David Hodges. The Board of Directors is responsible for the overall corporate governance of the Co-operative including strategic direction and enhancing organizational performance, the sound management of its business and assets, confirming financial objectives, understanding and managing risks to maximise opportunities, establishing goals for management and monitoring performance against those goals. The Board of Directors is also responsible for reporting to members and being accountable to, and focussed on the needs of members and meeting statutory and regulatory requirements. To give further effect, the Audit and Risk Management Committee assists in the execution of the Board’s responsibilities. Composition of the Board Mr Hodges’ extensive experience, skills and knowledge gained in both the public and private corporate sectors, together with his knowledge and understanding of Norco is well regarded by the supplier directors. As well as providing valuable input into the matters that come before the Board, Mr Hodges is also a resource in terms of Board process and corporate governance. Under the Rules of the Co-operative the Board of Directors is comprised of a minimum of six non-executive (supplier) directors who represent the members from the Northern, Central and Regarding potential conflicts of interest, it is the practice of the Norco Board to open every meeting by giving directors the opportunity to declare any potential conflicts. If a conflict of interest should arise, To better understand the operations of the Co-operative’s businesses the Board receives regular reports, presentations and briefing papers on key aspects and makes site visits to the Co-operative’s operations. 24 the director concerned takes no part in discussions at the Board meeting on the issue, nor exercises any influence over other Board members. Remuneration of directors is voted on at each Annual General Meeting. The amount paid may vary between directors depending on their level of responsibilities. Remuneration of directors is set out in the notes to the financial statements. Board Corporate Governance Policy and Emerging Corporate Governance Issues The purpose of the Corporate Governance Policy Statement is to provide guidance to directors and management on how the Cooperative is to be governed in practice. The document was developed having regard to the NSW Co-operatives Act 1992 and Norco’s Rules. All current directors have signed Deed Polls and Statutory Declarations, to ensure their commitment to the Corporate Governance Policy Statement and the duties and responsibilities specifically addressed in the Deed Polls. A review of the Corporate Governance Policy Statement is undertaken at least annually by the directors to ensure that issues of governance are practised in accordance with the policy. At the same time, the policy is reviewed to ensure it is still relevant and up to date. Audit and Risk Management Committee The objective of the Audit and Risk Management Committee is to advise on the establishment and maintenance of an overall framework of internal control and appropriate ethical standards for the management of the Co-operative. The Committee gives the Board of Directors additional assurance regarding the quality and reliability of financial information prepared for use by the Board in determining policies for inclusion in financial statements. The Audit and Risk Management Committee also embraces as part of its charter the Co-operative’s Risk Management Program. The Committee is comprised of three directors and meets at least three times per year. The Chairman of the Co-operative shall not be a member of the Committee. The Audit and Risk Management Committee ensures: • compliance with statutory responsibilities relating to financial disclosure • focus on significant changes in accounting policies, standards and practices or other reporting requirements likely to affect developments in financial reporting • regular reviews of operations and policies are conducted • review of the audit and annual financial statements and interim financial information and the adequacy of existing external audit arrangements with particular emphasis on the scope and quality of the audit • risk management reporting systems are in place to effectively identify and manage strategic, operational and financial risks. Board Education and Training The Board of Directors has an established Director Education and Training policy providing directors with a clear understanding of the educational and training requirements to be met by individual directors to ensure that they keep abreast of emerging business, industry and corporate governance issues. The policy ensures that each director shall maintain membership in the Australian Institute of Company Directors (AICD) during the period of their directorship, at the cost of the Co-operative. Newly appointed directors shall complete the AICD Company Directors’ Course within the first 12 months of their directorship. On an ongoing basis, directors are to ensure that they will complete not less than 15 hours of professional development and training in each financial year. The Co-operative bears all financial costs in relation to approved director training. Six of the current seven directors have completed the AICD Company Directors’ Course with Tony Wilson being the most recent director to complete the course during late November 2009. Peter Neal, who joined the Board on 11 November 2009, is scheduled to undertake the course in the near future. As a result, by the end of the year, all of the current Board members will have completed this widely recognised and accredited course. Board Committees The directors seek to achieve best practice in corporate governance and accountability through the following Board Committees which assist the Board in the execution of its responsibilities. These Committees have adopted Terms of Reference defining their respective roles and responsibilities. The Audit and Risk Management Committee reviews the performance of the external auditors on an annual basis and meets them during the year as follows: • to review the results and findings of the audit, the adequacy of financial and operating controls, and to monitor the implementation of any recommendations made • to review the draft financial statements and the audit report and to make the necessary recommendation to the Board for the approval of the financial statements. Milk Supply Advisory Committee The objective of the Milk Supply Advisory Committee is to provide properly considered recommendations to the Board of Directors in relation to the adoption of policies pertaining to certain matters regarding the acquisition of milk by the Norco Foods business unit and the sale of that milk to its external and internal customers. In giving effect to this objective, the Committee will make recommendations to the Board of Directors in relation to policies regarding: • the sourcing of milk by the Norco Foods business unit, with specific reference to • the terms under which such milk is to be acquired (including but not limited to price): and • the location(s) from which such milk is to be acquired 25 • the sale of milk by the Norco Foods business unit, with specific reference to the terms under which that milk is sold (including but not limited to price). The composition of the Milk Supply Advisory Committee shall be determined by the Board from time to time and meets at least every quarter. Communication Committee The objective of the Communication Committee is to make properly considered recommendations to the Board of Directors in relation to the adoption of policies pertaining to corporate communication. The Committee recognises that effective communication relies on “listening as well as speaking” and so in giving effect to this objective, the Committee will make recommendations to the Board of Directors in relation to policies regarding: • the Co-operative’s overall strategy in relation to corporate communications • the Co-operative’s major corporate communications and announcements, ensuring all stakeholders are considered and that such communications and announcements are through the appropriate nominated spokesperson The Committee is comprised of four directors and meets on an asneeds basis. Remuneration Advisory Committee The objective of the Remuneration Advisory Committee is to make properly considered recommendations to the Board of Directors in relation to the remuneration of the Senior Management Team, Chief Executive Officer and Board of Directors and in relation to incentive programs within the Norco business. In giving effect to this objective, the Committee will: • monitor and review all Senior Management Team remuneration • evaluate, monitor and review any Short Term Incentive (STI) and Long Term Incentive (LTI) programs that may be in operation in the Norco business • evaluate the performance of the Chief Executive Officer and make recommendations in relation to the remuneration of the Chief Executive Officer • make recommendations to the Board in relation to director remuneration. • communication plans for crisis/disaster situations The Committee is comprised of two directors and the Chief Executive Officer and meets at least annually. • joint communications that may impact another organization or individual, or by which Norco may be affected INTERNAL CONTROL FRAMEWORK • the terms under which an appointment or engagement (if any) of a public relations firm is made to assist Norco with corporate communications. The Committee is comprised of three directors and meets at least every quarter. The Board acknowledges that it is responsible for the overall internal control framework, but recognises that no cost-effective internal control system will preclude all errors and irregularities. To assist in discharging this responsibility, the Board has instigated an internal control framework which can be categorised under the following headings: Member Services Committee The objective of the Member Services Committee is to make properly considered recommendations to the Board of Directors in relation to the adoption of policies pertaining to non milk supply, member issues. • Financial reporting - there is a comprehensive budgeting system with an annual budget approved by the directors. Monthly actual results are reported against budget and revised rolling forecasts for the year are prepared monthly. • Quality and integrity of personnel - the Co-operative’s policies are detailed in a policy and procedures manual. New policies and procedures are developed as the need arises or amendments made to existing policies and procedures. • Investment appraisal - the Co-operative has clearly defined guidelines for capital expenditure. These include annual budgets, detailed appraisal and review procedures and due diligence requirements where businesses are being acquired and divested. • Executive authority limits – the Co-operative has clearly defined financial authority limits for management positions in relation to capital expenditure, foreign exchange, forward purchase agreements, forward grain sale agreements and general expenses. In giving effect to this objective, the Committee will: 26 • develop and encourage the sustainability of the Norco farm base through initiatives such as improving farming techniques, study tours and improving business skills • assist with the ongoing wellbeing of the Norco farm base by assisting with succession planning, mental health issues and social networking / support • provide and disseminate information from external sources relating to issues such as government assistance, climate changes and the emissions trading scheme • provide support to the Norco farm base through the management of issues such as exceptional circumstances, disaster recovery planning, critical farm issues (such as tick infestations) and animal welfare. Quality Accreditation The Norco Foods business unit strives to ensure that its products are of the highest standard. The Lismore Ice Cream Business Unit has accreditation in HACCP with the NSW Food Authority, SQF 2000 Level 3, Woolworths Quality Assurance Standard and has an Approved Arrangement with AQIS for export. The Labrador milk factory has HACCP accreditation with Safe Foods QLD, SQF 2000 Level 3, WQA, Woolworths HACCP quality assurance standards and NCS HACCP accreditation. The Raleigh milk factory has NSW Food Authority HACCP accreditation, NCS HACCP accreditation, SQF 2000 Level 3, NASAA and ACO accreditation (both for organic milk). In the Norco Agribusiness unit, the Goldmix Stockfeeds manufacturing mill at Lismore has achieved FeedSafe accreditation under the Stockfeed Manufacturers’ Association of Australia and HACCP accreditation. The Goldmix Stockfeeds manufacturing mill at Windera in Queensland has achieved FeedSafe accreditation under the Stockfeed Manufacturers’ Association of Australia and has both ISO 9001 and HACCP accreditation. Norco is a member of the Stockfeed Manufacturers’ Association of Australia. Rural Retail staff are AgSafe accredited for the handling, transport and recommendation of agricultural chemical products. The Rural Retail premises are AgSafe accredited for the storage and handling of agricultural chemical products. Safety Norco Co-operative Limited is committed to the safety and wellbeing of staff across its entire operations. Norco complies with the relevant safety legislation in both New South Wales and Queensland. On a monthly basis, the Board of Directors receives reports detailing the safety performance for the business and monitors this performance closely. Environment The Co-operative aims to ensure that the highest standard of environmental care is achieved. The Co-operative recognises that it has a responsibility to ensure that its operations are sensitive to the environment and comply with the letter and spirit of all applicable environmental legislation. ETHICAL STANDARDS All directors, managers and employees are expected to act with the utmost integrity and objectivity, striving at all times to enhance the reputation and performance of the Co-operative. Every employee has a nominated manager or supervisor to whom they may refer any issue arising from their employment. BUSINESS RISKS AND EMERGENCY PLANNING Management have identified, and are continuing to identify, business risks and potential emergencies with the aim of minimising the impact on the Co-operative. Business risks arise from such matters as: • action by competitors and industry rationalization • government policy changes • physical loss of assets through fire or another natural disaster and the resultant business interruption that may occur • the impact of exchange rate movements on the price of raw materials and on sales • interest rates • difficulties in sourcing raw materials • the purchase, development and use of information systems, and other emergencies that may occur. THE ROLE OF MEMBERS The Board of Directors aims to ensure that the members are informed of all major developments affecting the Co-operative’s state of affairs. Information is communicated to members as follows: • The Annual Report is distributed to all members. The Annual Report includes relevant information about the operations of the Co-operative for the financial year just ended, changes in the state of affairs of the Co-operative and details of future developments, in addition to the other disclosures required by the Co-operatives Legislation. • Meetings are held several times each year with supplier members at various locations to personally inform them about the affairs of the Co-operative. • In addition to the meetings with supplier members, a more informal communication network is in place throughout the Norco supply area called ‘NorcoNet’. The purpose of ‘NorcoNet’ is to bring small groups of members together on a regular basis to form a local network to discuss general dairy industry issues and issues that relate to the Co-operative. • The preparation and distribution of a monthly Norco Bulletin and ad hoc newsletters. • Proposed major changes in the Co-operative which relate to the core businesses are required by the Co-operatives Act to be submitted to a vote of members. • Communication is a two-way process, and the Board encourages individual members or groups of members to attend Board meetings by appointment. The Board encourages full participation of members at the Annual General Meeting to ensure a high level of accountability and identification with the Co-operative’s strategies and goals. Important issues are presented to the members as single resolutions. The members are responsible for voting on the appointment of directors. 27 F I N A N C I A L S TAT E M E N T S 28 S TAT E M E N T O F C O M P R E H E N S I V E I N C O M E FOR THE YE AR ENDED 30 JUNE 2010 2010 2009 Consolidated Consolidated $000 $000 Note Before Significant Before Significant Significant items Total Significant items Total Items (1) Items (1) Continuing Operations Revenue 3(a) 351,574 - 351,574 344,094 - 344,094 Profit on disposal of non-current assets 216 - 216 1,406 - 1,406 351,790 - 351,790 345,500 - 345,500 Milk payments to suppliers (79,232) - (79,232) (79,827) - (79,827) Cost of sales (198,507) - (198,507) (199,830) - (199,830) Employee expenses 3(d) (36,635) - (36,635) (33,858) - (33,858) Depreciation expenses 3(b) (4,494) - (4,494) (4,326) - (4,326) Borrowing costs expense (2,864) - (2,864) (3,076) - (3,076) Occupancy costs (2,900) - (2,900) (2,787) - (2,787) Administration and other costs (24,898) - (24,898) (20,686) - (20,686) Restructure costs - (450) (450) - (848) (848) Profit/(loss) from ordinary activities before income tax expense and member distributions 2,260 (450) 1,810 1,110 (848) 262 - (357) (357) - (396) (396) 2,260 (807) 1,453 1,110 (1,244) (134) - - - - - - 2,260 (807) 1,453 1,110 (1,244) (134) 2,260 (807) 1,453 1,110 (1,244) (134) Member Distributions 5 Profit / (loss) before tax Income tax benefit / (loss) 4 Net profit/(loss) attributable to members Total comprehensive Income for the period (1) Significant items are items of income and expense, presented separately due to their nature and size. The above Income Statement must be read in conjunction with the accompanying notes. 29 B A L A N C E S H E ET FOR THE YE AR ENDED 30 JUNE 2010 Consolidated Note 2010 2009 $000 $000 CURRENT ASSETS Cash assets and cash equivalents 27(b) 1,964 3,278 Trade and other receivables 6 32,155 31,493 Inventories 7 26,115 19,700 Other assets 77 111 Total current assets 60,311 54,582 NON-CURRENT ASSETS Investments 8 31 37 Property, plant and equipment 9 46,542 48,412 Goodwill and intangible assets 10 33,691 33,691 Total non-current assets 80,264 82,140 TOTAL ASSETS 140,575 136,722 CURRENT LIABILITIES Trade and other payables 12 47,412 41,244 Interest-bearing liabilities 13 460 696 Provisions 14 6,083 5,639 Total current liabilities 53,955 47,579 NON-CURRENT LIABILITIES Trade and other payables 12 341 362 Interest-bearing liabilities 13 24,878 29,356 Provisions 14 452 384 Total non-current liabilities 25,671 30,102 TOTAL LIABILITIES 79,626 77,681 NET ASSETS ATTRIBUTABLE TO MEMBERS 60,949 59,041 Members’ interest 15 6,592 6,137 NET ASSETS 54,357 52,904 EQUITY Reserves 16 39,087 39,087 13,817 Retained profits 15,270 TOTAL EQUITY 54,357 52,904 The above Balance Sheet must be read in conjunction with the accompanying notes. 30 S TAT E M E N T O F C A S H F L O W S FOR THE YE AR ENDED 30 JUNE 2010 Consolidated Note 2010 2009 $000 $000 CASH FLOWS FROM OPERATING ACTIVITIES Receipts from customers and members 351,324 381,813 Interest received 273 269 Payments to suppliers and employees (264,252) (305,090) Payment to milk suppliers (78,774) (72,827) Interest and other costs of finance paid (3,004) (3,076) Net cash flows from operating activities 27(a) 5,567 1,089 CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from sale of property, plant and equipment 1,022 1,824 Payment for property, plant and equipment (3,377) (2,342) Net cash flows from investing activities (2,355) (518) CASH FLOWS FROM FINANCING ACTIVITIES Repayments of borrowings (4,714) (1,992) Finance lease repayments (236) (287) Distribution paid to members (357) (396) Repayment of member deposits - (110) Suppliers’ share contribution 781 385 Net cash flows from financing activities (4,526) (2,400) Net Increase/(decrease) in cash held (1,314) (1,829) Cash at the beginning of the financial year 3,278 5,107 Cash at end of the financial year 1,964 3,278 The above Statement of Cash Flows must be read in conjunction with the accompanying notes. S TAT E M E N T O F C H A N G E S I N E Q U I T Y FOR THE YE AR ENDED 30 JUNE 2010 Asset Revaluation Reserve $000 Consolidated Attributable to Members Retained Earnings $000 Total Equity $000 At 1 July 2008 39,087 13,951 53,038 Profit for the period - (134) (134) Total recognised income and expense - (134) (134) At 30 June 2009 39,087 13,817 52,904 At 1 July 2009 39,087 13,817 52,904 Profit for the period - 1,453 1,453 Total recognised income and expense - 1,453 1,453 At 30 June 2010 39,087 15,270 54,357 The above Statement of Changes in Equity must be read in conjunction with the accompanying notes. 31 N OT E S T O T H E F I N A N C I A L S TAT E M E N T S FOR THE YEAR ENDED 30 JUNE 2010 1.CORPORATE INFORMATION financial statements for the year ended 30 June 2009. The financial report of Norco Co-operative Limited and controlled entities (the Co-operative) for the year ended 30 June 2010 was authorised for issue in accordance with a resolution of the directors on 30 September 2010. The financial report is presented in Australian dollars and all values are rounded to the nearest thousand dollars ($’000) unless otherwise stated under the option available to the Co-operative under class order 98/100. The Co-operative is an entity to which the class order applies. Norco Co-operative Limited is a Co-operative under the New South Wales Co-operatives Act 1992, incorporated and domiciled in Lismore, Australia. The Co-operative operates out of its registered place of business at “Windmill Grove” 107 Wilson Street, South Lismore, New South Wales. The principal operations of the Co-operative are the processing, manufacture and sale of dairy products, the manufacture of stockfeed and rural retailing. 2.STATEMENT OF SIGNIFICANT ACCOUNTING POLICIES (a) Basis of preparation The financial report has been prepared on the basis of historical cost (except for certain land and building assets where in 2004 fair value was deemed to be cost) and in accordance with the requirements of the Corporations Act 2001. Cost is based on the fair values of the consideration given in exchange for assets. In the application of Australian equivalents to International Financial Reporting Standards (‘AIFRS’) management is required to make judgements, estimates and assumptions about carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstance, the results of which form the basis of making the judgements. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods. Judgements made by management in the application of AIFRS that have significant effects on the financial statements and estimates with a significant risk of material adjustments in the next year are disclosed, where applicable, in the relevant notes to the financial statements. Accounting policies are selected and applied in a manner which ensures that the resulting financial information satisfies the concepts of relevance and reliability, thereby ensuring that the substance of the underlying transactions or other events is reported. The accounting policies set out below have been applied in preparing the financial statements for the year ended 30 June 2010 and the comparative information presented in these 32 (b) Statement of compliance The financial report complies with Australian Accounting Standards, which include Australian equivalents to International Financial Reporting Standards (AIFRS) as issued by the International Accounting Standards Board. New standards and interpretations: AASB 8 Operating Segments – AASB 8 replaced AASB 14 Segment Reporting upon its effective date. AASB 8 does not apply to the group and therefore no disclosures are required in the financial statements in respect of this standard. AASB 101 Presentation of Financial Statements – The revised standard separates owner and non-owner changes in equity. The statement of changes in equity includes only details of transactions with owners, with non-owner changes in equity presented in a reconciliation of each component of equity and included in the new statement of comprehensive income. The statement of comprehensive income presents all items of recognised income and expense, either in one single statement or in two linked statements. The Group has elected to present one single statement. A number of revisions exist to current AIFRS Standards with future application dates for the group including AASB 2008-2 Amendments to Australian Accounting Standards – Puttable Financial Instruments and Obligations arising on Liquidation which may allow current members equity to be recorded in equity and not as a liability as is currently applied. (c) Basis of consolidation The consolidated financial statements include the financial statements of the parent entity, Norco Co-operative Limited and its controlled entities, referred to collectively throughout these financial statements as the “Consolidated Entity”. All inter-entity balances and transactions have been eliminated. Where an entity either began or ceased to be controlled during the year, the results are included only from the date control commenced or up to the date control ceased. (d) Revenue recognition Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Co-operative and the revenue can be reliably measured. The following specific recognition criteria must also be met before revenue is recognised: (i) Sale of Goods Revenue is recognised when the significant risks and rewards of 2. S TAT E M E N T O F S I G N I F I C A N T A C C O U N T I N G P O L I C I E S ( C ontinu e d ) ownership of the goods have passed to the buyer and the costs incurred or to be incurred in respect of the transaction can be measured reliably. Risk and rewards of ownership are considered passed to the buyer at the time of delivery of the goods to the customer. (ii) Rendering of Services Revenue is recognised on the basis of services provided, measured in accordance with agreed parameters between the customer and the Co-operative. (iii) Interest Income Revenue is recognised as interest accrues using the effective interest method. This is a method of calculating the amortised cost of a financial asset and allocating the interest income over the relevant period using the effective interest rate, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to the net carrying amount of the financial asset. (iv) Dividends Dividend revenues are recognised when control of a right to receive consideration for the investment in assets is attained, usually evidenced by approval of the dividend at a meeting of shareholders. Capitalised leased assets are depreciated over the shorter of the estimated useful life of the asset and the lease term if there is no reasonable certainty that the Co-operative will obtain ownership by the end of the lease term. Operating lease payments are recognised as an expense in the income statement on a straight-line basis over the lease term. Lease incentives are recognised in the income statement as an integral part of the total lease expense. (ii) Co-operative as a lessor Leases in which the Co-operative retains substantially all the risks and benefits of ownership of the leased asset are classified as operating leases. Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased asset and recognised as an expense over the lease term on the same basis as rental income. (g) Cash and cash equivalents Cash and short-term deposits in the balance sheet comprise cash at bank and in hand and short-term deposits with an original maturity of three months or less. For the purposes of the Cash Flow Statement, cash and cash equivalents consist of cash and cash equivalents as defined above, net of outstanding bank overdrafts. (v) Government Grants (h) Trade receivables Grants received for the construction of non-current assets are deferred and recorded as revenue over the life of the funded asset. Trade receivables, which generally have 30-90 day terms, are recognised and carried at original invoice amount less an allowance for any uncollectible amounts. (e) Borrowing Costs An allowance for doubtful debts is made when there is objective evidence that the Co-operative will not be able to collect the debts. Bad debts are written off when identified. Borrowing costs consist of interest and other costs that an entity incurs in connection with the borrowing of funds. All loans and borrowings are initially recognised at the fair value of the consideration received less directly attributable transaction costs. (f) Leases The determination of whether an arrangement is or contains a lease is based on the substance of the arrangement. It requires an assessment of whether the fulfilment of the arrangement is dependent on the use of a specific asset or assets and the arrangement conveys a right to use the asset. (i) Co-operative as a lessee Finance leases, which transfer to the Co-operative substantially all the risks and benefits incidental to ownership of the leased item, are capitalised at the inception of the lease at the fair value of the leased property or, if lower, at the present value of the minimum lease payments. Lease payments are apportioned between the finance charges and reduction of the lease liability so as to achieve a constant rate of interest on the remaining balance of the liability. Finance charges are recognised as an expense in profit or loss. (i) Inventories Inventories are valued at the lower of cost and net realisable value. Costs incurred in bringing each product to its present location and conditions are accounted for as follows: Raw Materials – purchase cost on a first-in, first-out basis; Finished goods and work-in-progress – costs of direct materials and labour and a proportion of manufacturing overheads based on normal operating capacity but excluding borrowing costs; and Net realisable value is the estimated selling price in the ordinary course of business, less estimated costs of completion and the estimated costs necessary to make the sale. Maintenance spares are recognised as inventories and expensed when utilised. ( j) Foreign currency translation Both the functional and presentation currency of Norco Cooperative Limited and its controlled entities is Australian dollars. 33 2. S TAT E M E N T O F S I G N I F I C A N T A C C O U N T I N G P O L I C I E S ( C ontinu e d ) Transactions in foreign currencies are initially recorded in the functional currency by applying the exchange rates ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are retranslated at the rate of exchange ruling at the balance sheet date. Unrecognised deferred income tax assets are reassessed at each balance sheet date and are recognised to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. (k) Income tax Revenues, expenses and assets are recognised net of the amount of the GST except: Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the taxation authorities. The tax rates and tax laws used to compute the amount are those enacted or substantively enacted by the balance sheet date. Deferred income tax is provided on all temporary differences at the balance sheet date between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. Deferred income tax liabilities are recognised for all taxable temporary differences except: • when the deferred income tax liability arises from the initial recognition of goodwill or of an asset or liability in a transaction that is not a business combination and that, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss; or • when the taxable temporary difference is associated with investments in subsidiaries, associates or interest in joint ventures, and the timing of the reversal of the difference can be controlled and it is probable that the temporary difference will not reverse in the foreseeable future. Deferred income tax assets are recognised for all deductible temporary differences, carry-forward of unused tax assets and unused tax losses, to the extent that it is probable that taxable profit will be available against which the deductible temporary differences and the carry-forward of unused tax credits and unused tax losses can be utilised, except: • when the deferred income tax asset relating to the deductible temporary difference arises from the initial recognition of an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss; or • when the deductible temporary difference is associated with investments in subsidiaries, associates or interest in joint ventures, in which case a deferred tax asset is only recognised to the extent that it is probable that the temporary difference will reverse in the foreseeable future and taxable profit will be available against which the temporary difference can be utilised. The carrying amount of deferred income tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. 34 (l) Other taxes • where the GST incurred on the purchase of goods and services is not recoverable from the taxation authority, in which case the GST is recognised as part of the cost of acquisition of the asset or as part of the expense item as applicable; and • receivables and payables are stated with the amount of GST included. The net amount of GST recoverable from, or payable to, the taxation authority is included as part of the receivables or payables in the Balance Sheet. Cash flows are included in the Cash Flow Statement on a gross basis and the GST component of cash flows arising from investing and financing activities, which is recoverable from, or payable to, the taxation authority are classified as operating cash flows. Commitments and contingencies are disclosed net of the amount of GST recoverable from, or payable to, the taxation authority. (m) Property, plant and equipment Items of property, plant and equipment including buildings and leasehold property, but excluding freehold land, are measured at cost less accumulated depreciation and less any impairment losses recognised. Freehold land is held at cost and is not depreciated. Plant and equipment is depreciated on a straight-line basis over the estimated useful life of the assets, units of output, life of project or other appropriate basis. Leasehold improvements are depreciated over the period of the lease or estimated useful life, whichever is shorter, using the straight-line method. The following estimated useful lives are used in the calculation of depreciation: Buildings 2 – 5% Plant & Vehicles 10 – 33% Leasehold plant and equipment 10 – 20% The assets’ residual values, useful lives and amortisation methods are reviewed, and adjusted if appropriate, at each financial year end. (i) Impairment The carrying values of items of property, plant and equipment are reviewed for impairment at each reporting date, with recoverable amount being estimated when events or changes in circumstances indicate that the carrying value may be impaired. 2. S TAT E M E N T O F S I G N I F I C A N T A C C O U N T I N G P O L I C I E S ( C ontinu e d ) The recoverable amount of property, plant and equipment is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cashflows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely independent cash inflows, recoverable amount is determined for the cashgenerating unit to which the asset belongs, unless the asset’s value in use can be estimated to be close to its fair value. An impairment exists when the carrying value of an asset or cash-generating unit exceeds its estimated recoverable amount. The asset or cash-generating unit is then written down to its recoverable amount. ii) Derecognition and disposal An item of property, plant and equipment is derecognised upon disposal or when no further future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in profit or loss in the year the asset is derecognised. (n) Goodwill Goodwill acquired in a business combination is initially measured at cost being the excess of the cost of the business combination over the Co-operative’s interest in the net fair value of the acquiree’s identifiable assets, liabilities and contingent liabilities. Following initial recognition, goodwill is measured at cost less any accumulated impairment losses. Goodwill is reviewed for impairment annually or more frequently if events or changes in circumstances indicate that the carrying value may be impaired. For the purpose of impairment testing, goodwill acquired in a business combination is, from the acquisition date, allocated to each of the Co-operatives cash-generating units, or groups of cash-generating units, that are expected to benefit from the synergies of the combination, irrespective of whether other assets or liabilities of the Co-operative are assigned to those units or groups of units. Each unit or group of units to which the goodwill is so allocated: • represents the lowest level within the Co-operative at which the goodwill is monitored for internal management purposes; and • is not larger than a segment based on the Co-operative’s primary reporting format determined in accordance with AASB 8 Operative Segments. Impairment is determined by assessing the recoverable amount of the cash-generating unit (group of cash-generating units), to which the goodwill relates. When the recoverable amount of the cash-generating unit (group of cash-generating units) is less then the carrying amount, an impairment loss is recognised. When goodwill forms part of a cash-generating unit (group of cash-generating units) and an operation within that unit is disposed of, the goodwill associated with the operation disposed of is included in the carrying amount of the operation when determining the gain or loss on disposal of the operation. Goodwill disposed of in this manner is measured based on the relative values of the operation disposed of and the portion of the cash-generating unit retained. Impairment losses recognised for goodwill are not subsequently reversed. (o) Impairment of assets The Co-operative assesses at each reporting date whether there is an indication that an asset may be impaired. If any such indication exists, or when annual impairment testing for an asset is required, the Co-operative makes an estimate of the asset’s recoverable amount. An asset’s recoverable amount is the higher of its fair value less costs to sell and its value in use and is determined for an individual asset, unless the asset does not generate cash inflows that are largely independent of those from other assets or groups of assets and the asset’s value in use cannot be estimated to be close to its fair value. In such cases the asset is tested for impairment as part of the cash-generating unit to which it belongs. When the carrying amount of an asset or cashgenerating unit exceeds its recoverable amount, the asset or cash generating unit is considered impaired and is written down to its recoverable amount. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. Impairment losses relating to continuing operations are recognised in a separate expense account in the income statement unless the asset is carried at revalued amount (in which case the impairment loss is treated as a revaluation decrease). An assessment is also made at each reporting date as to whether there is any indication that previously recognised impairment losses may no longer exist or may have decreased. If such an indication exists, the recoverable amount is estimated. A previously recognised impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognised. If that is the case the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years. Such reversal is recognised in profit or loss unless the asset is carried at revalued amount, in which case the reversal is treated as a revaluation increase. After such a reversal the depreciation charge is adjusted in future periods to allocate 35 2. S TAT E M E N T O F S I G N I F I C A N T A C C O U N T I N G P O L I C I E S ( C ontinu e d ) the asset’s revised carrying amount, less any residual value, on a systematic basis over its remaining useful life. by the entity in respect of services provided by employees up to reporting date. (p) Trade and other payables Contributions to defined contribution superannuation plans are expensed when incurred. Trade payable and other payables are carried at amortised costs and represent liabilities for goods and services provided to the Co-operative prior to the end of the financial year that are unpaid and arise when the Co-operative becomes obliged to make future payments in respect of the purchase of these goods and services. (q) I nterest bearing loan and borrowings In periods before 1 July 2004 members units in the Co-operative were recorded in equity as contributed equity. On 1 July 2004 the Co-operative re-classified these instruments to non-current interest bearing liabilities in accordance with generally accepted International Accounting Practice. Any distributions paid on these instruments are treated as a borrowing cost. All loans and borrowings are initially recognised at the fair value of the consideration received less directly attributable transaction costs. This position which was clarified by UIG 2 Members’ Shares in Co-operative Entities and Similar Instruments, which the Cooperative adopted effective 1 July 2004. After initial recognition, interest-bearing loans and borrowings are subsequently measured at amortised cost using the effective interest method. (u) Norco Capital Units Gains or losses are recognised in profit or loss when the liabilities are derecognised. (r) Provisions Provisions are recognised when the Co-operative has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. When the Co-operative expects some or all of a provision to be reimbursed, for example under an insurance contract, the reimbursement is recognised as a separate asset but only when the reimbursement is virtually certain. The expense relating to any provision is presented in the income statement net of any reimbursement. If the effect of the time value of money is material, provisions are discounted using a current pre-tax rate that reflects the risks specific to the liability. When discounting is used, the increase in the provision due to the passage of time is recognised as a borrowing cost. (s) Employee benefits Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave when it is probable that settlement will be required and they are capable of being measured reliably. Provision made in respect of employee benefits expected to be settled within 12 months, are measured at their nominal values using the remuneration rate expected to apply at the time of settlement. Provisions made in respect of employee benefits which are not expected to be settled within 12 months are measured as the present value of the estimated future cash outflows to be made 36 (t) Member’s interest Norco Capital Units are carried at the principal amount. Interest is accrued at the entitlement rate and is included in “Interest Bearing Liabilities”. (v) Joint Venture Investments Investments in joint venture entities are recorded using equity accounting. (w) Comparative Information Where required, amounts presented for the year to 30 June 2009 have been re-stated and re-classified to comply with presentation formats and requirements for the 30 June 2010 financial year. (x) Significant Judgements The preparation of the financial statements requires management to make judgments, estimates and assumptions that affect the reported amounts in the financial statements. Management continually evaluates its judgments and estimates in relation to assets, liabilities, contingent liabilities, revenue and expenses. Management bases its judgments and estimates on historical experience and on other various factors it believes to be reasonable under the circumstances, the result of which form the basis of the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions and conditions. Management has identified the following critical accounting policies for which significant judgments, estimates and assumptions are made. Actual results may differ from these estimates under different assumptions and conditions and may materially affect financial results or the financial position reported in future periods. Further details of the nature of these assumptions and conditions may be found in the relevant notes to the financial statements. Operating lease commitments - Group as lessor The Group has entered into commercial property and equipment 2. S TAT E M E N T O F S I G N I F I C A N T A C C O U N T I N G P O L I C I E S ( C ontinu e d ) leases on its operating sites and equipment. The Group has determined that the lessor retains all the significant risks and rewards of ownership of these properties and assets and has thus classified the leases as operating leases. Impairment of non-financial assets other than goodwill The Group assesses impairment of all assets at each reporting date by evaluating conditions specific to the Group and to the particular asset that may lead to impairment. These include product and manufacturing performance, technology, economic and political environments and future product expectations. If an impairment trigger exists the recoverable amount of the asset is determined. (y) Going Concern The financial statements have been prepared on a going concern basis with no adjustments to the carrying value of assets and liabilities. The Co-operatives finance facilities are due to expire under current terms on 28 July 2011. The Co-operative is currently in the process of re-negotiating these facilities and has received offers from several financial institutions. The directors are confident in the near term these facilities will be re-negotiated and extended to allow the Co-operative to meet its debts as and when they fall due. 3.REVENUE AND EXPENSES Note Consolidated 2010 2009 $000 $000 (a) Revenue Sale of goods 349,916 337,746 Interest received 273 269 Other 1,385 6,079 351,574 344,094 (b) Depreciation expense Plant and equipment 3,791 3,648 Buildings 454 431 Leased assets 249 247 4,494 4,326 (c) Other expense items Provision for employee benefits 487 511 Provision for: - Inventory obsolescence 65 37 - Doubtful / bad debts 870 76 (d) Employee expenses Salaries and wages (including contractors) 30,463 27,721 Workers’ compensation costs 2,999 3,301 Superannuation costs 2,036 1,728 Payroll tax 1,137 1,108 36,635 33,858 37 4.INCOME TAX Note The major components of income tax expense are: Income Statement Current income tax Adjustments in respect of current income tax of previous years Consolidated 2010 2009 $000 $000 - - - Adjustment in respect of previous years - - Income tax (expense)/benefit reported in the income statement - - Deferred Income Tax Relating to origination and reversal of temporary differences A reconciliation between tax expense and the product of accounting profit before income tax multiplied by the Co-operative’s applicable income tax rate is as follows: Accounting profit/(loss) before income tax 1,453 (134) 436 (40) Non deductible amounts Movements in temporary differences Income tax loss movement 248 (978) 294 66 16 (42) Income tax reported in the consolidated income statement - - At the Co-operative’s statutory income tax rate of % (2009: 30%) 38 Tax losses Temporary differences – not recorded At 30 June 2010 the Co-operative had an estimated gross $30.1m in carry forward losses (2009: $30.4m). These tax losses have not been brought to account in the Balance Sheet. There are no available franking credits. The Co-operative has a surplus of deductible temporary differences. The deferred tax asset associated with these differences has not been recognised at 30 June 2010. 4 . I N C O M E TAX ( Continu e d ) Consolidated Note 2010 2009 $000 $000 Unrecognised deferred tax assets and liabilities Expenditure accruals 11 128 Provision for bad debts 374 315 Provision for employee entitlements 1,961 2,174 Accruals – Superannuation/FBT 10 54 Accelerated depreciation charges - (1,290) Provision for obsolescence 318 315 Temporary difference 2,674 1,696 5.DISTRIBUTION TO MEMBER’S Expensed in the period 357 6.TRADE AND OTHER RECEIVABLES Current Trade receivables 31,612 Less provision for doubtful debts (1,245) 30,367 Other receivables 1,788 32,155 Doubtful debts Carrying amount at the beginning of the year 426 Additional / (reduction) in provision 1,264 Amount utilised during the year (445) Carrying amount at the end of the year 1,245 396 28,847 (426) 28,421 3,072 31,493 701 (199) (76) 426 Trade receivables are generally on 30 day terms. An allowance for doubtful debts is made where there is objective evidence that a trade receivable is impaired. At 30 June, the ageing analysis of trade receivables is as follows (in $000’s): Total 0-30 Days 31-60 Days 61-90 Days +91 Days 2010 Consolidated 31,612 24,770 4,362 1,014 1,466 2009 Consolidated 28,847 22,361 4,080 896 1,510 Receivables past due but not considered impaired are: Consolidated $2,338,000 (2009: $2,928,000). Payment terms have not been renegotiated, however communications with counterparties have satisfied management that payment will be received in full. 39 7.INVENTORIES Note Consolidated 2010 2009 $000 $000 Raw material stock 6,246 4,847 Work in progress 351 58 Finished goods 20,912 15,844 Less provision to net realisable value (1,394) (1,049) 26,115 19,700 An allowance for inventory obsolescence is made where there is objective evidence that inventories are carried in excess of their net realisable value. 8.INVESTMENTS Shares - unlisted corporations, at cost 31 37 31 37 9.PROPERTY, PLANT AND EQUIPMENT Land and buildings At deemed cost 28,092 28,859 Less accumulated depreciation (2,615) (2,239) 25,477 26,620 Plant and vehicles At cost 56,450 52,983 Less accumulated depreciation (37,625) (34,015) 18,825 18,968 Assets under lease At cost 2,109 2,096 Less accumulated amortisation (718) (467) 1,391 1,629 Capital Expenditure work in process 849 1,195 46,542 48,412 40 9. P R O P E RTY, P L A N T A N D E Q U I P M E N T (c ontinu e d ) Consolidated Note 2010 2009 $000 $000 Reconciliations Reconciliations of the carrying amounts of each class of Property, Plant and Equipment Land and buildings Carrying amount at beginning of year 26,620 27,391 Additions 25 Disposals (714) (340) Depreciation expense (454) (431) Carrying amount at end of year 25,477 26,620 Plant and vehicles Carrying amount at beginning of year 18,968 19,217 Reclassification 323 81 Additions 3,364 3,370 Disposals (39) (52) Depreciation expense (3,791) (3,648) Carrying amount at end of year 18,825 18,968 Assets under lease Carrying amount at beginning of year 1,629 1,944 Reclassification 11 (68) Additions - Disposals - Depreciation expense (249) (247) Carrying amount at end of year 1,391 1,629 There were no impairment losses recognised in the 2010 or 2009 financial years. Leased manufacturing plant is pledged as security for the related finance lease liabilities. Freehold land, buildings and Plant and Equipment are subject to a fixed and floating first charge of the Group’s assets as disclosed in note 13(c). All assets and undertakings are pledged as security on the interest bearing liabilities of the Co-operative and controlled entities. All assets acquired under finance lease were acquired for nil cash flow and are considered to be a non-cash financing and investing activity. There was no new finance leases entered into during the period. 41 10. GOODWILL AND INTANGIBLE ASSETS Note Consolidated 2010 2009 $000 $000 Acquired goodwill 33,691 33,691 33,691 33,691 11. IMPAIRMENT TESTING OF GOODWILL Goodwill acquired through business combinations has been allocated at an entity level to the relevant cash generating units. The discount rate applied to cash flow projections is 12% (2009: 12%). Key assumption used in the value in use calculation are: • Revenue: based on projected growth predictions and store numbers; • Cost of sales: based on revenue growth; and • Other costs: Based on store growth and expected wage increases. No impairment was recorded in 2010 or 2009. 12. TRADE AND OTHER PAYABLES Note Consolidated 2010 2009 $000 $000 Current Trade payables and accrued expenses 44,235 37,284 Member deposits 3,177 3,960 47,412 41,244 Non Current Other payables 341 362 341 362 Trade payables are generally on 30 day terms. 13. INTEREST-BEARING LIABILITIES Note 2010 2009 $000 $000 Current Term Loans – secured - 247 18(i) 322 286 Norco Capital Units 138 163 460 696 Lease Liability 42 Consolidated 13. I N T E R E S T-B E A R I N G L I A B I L I T I E S (c ontinu e d ) Consolidated Note 2010 2009 $000 $000 Non Current Lease Liability 18 (i) 926 1,248 Term Loans – secured 23,952 28,108 24,878 29,356 Term loans are secured by a fixed and floating charge over the assets of Norco Co-operative Ltd. The Group’s St George finance is $23,952,485 and is scheduled to expire in July 2011 and on this basis, the liability has been classified as non-current at 30 June 2010. The group is well advanced in negotiations to refinance these facilities and the Directors are confident that a refinance will be in place before expiry. Refer to Note 26 for financing facilities available to the Co-operative. (a) Fair values The carrying amount of the consolidated entity’s current and non-current borrowings approximates their fair value. The fair values have been calculated by discounting the expected future cash flows at prevailing market interest rates varying from 8.0% to 9.0%, depending on the type of borrowing. (b) Interest rate, foreign exchange and liquidity risk Details regarding interest rate, foreign exchange and liquidity risk is disclosed in note 29. (c) Assets pledged as security The carrying amounts of assets pledged as security for current and non-current interest bearing liabilities are: Note Property asset charges Leased asset charges Total assets pledged as security Consolidated 2010 2009 $000 $000 45,151 1,391 46,783 1,629 46,542 48,412 There are no specific terms and conditions related to the above pledges. 43 14. PROVISIONS Consolidated Note 2010 2009 $000 $000 Current Employee entitlements 6,083 5,639 Non-Current Employee entitlements 452 366 Restoration (i) - 18 452 384 Total provisions 6,535 6,023 (i) A provision for restoration is made for the expected cost of restoring property owned by other parties to its original condition at the termination of use by the Co-operative. - Restoration Carrying amount at the beginning of the year 18 - Additional provision - 18 Amounts utilised during the year (18) - Carrying amount at the end of the year - 18 15. MEMBERS INTEREST a) Movements in Shares on Issue: Opening balance – 6,137,000 fully paid shares (2009: 6,999,000) 6,137 6,999 Transferred to Deposits Ex-Shareholders (327) (1,233) Subscriptions 782 371 Closing balance – 6,591,000 fully paid shares (2009: 6,137,000) 6,592 6,137 b) Terms and Conditions of Contributed Equity Contributed equity has rights in accordance with the Co-operatives Act of 1992 (NSW). 16. RESERVES Asset Revaluation Reserve Effective 1 July 2004 the Co-operative changed the valuation basis applied to non-current land and buildings. Under historical AGAAP the Co-operative carried land and buildings at fair value. From 1 July 2004 the Co-operative deemed the fair value to be cost. The asset revaluation reserve represents the historical accumulation of revaluation adjustments. The reserve will no longer be available to offset decrements in the value of land and buildings and will be transferred to retained earnings on depreciation and/ or disposal of land and buildings. 44 17. CONTROLLED ENTITIES Principal Activity Domicile % Owned Investment at Cost 2010 2009 2010 2009 $000 $000 Logan Valley Dairies Pty Ltd Dormant Australia 100% 100% 165 165 Norco Wholesalers Pty Ltd Wholesaler Australia 100% 100% * * Fieldco Pty Ltd Dormant Australia 100% 100% * * Norcofields Pty Ltd Dormant Australia 100% 100% * * Beaudesert Milk Pty Ltd Dormant Australia 100% 100% * * Norco Milk Pty Ltd Dormant Australia 100% 100% ** ** Gold Coast Milk Pty Ltd Property Holder Australia 100% 100% 15,783 15,783 15,948 15,948 * Investment <$101 ** 100 Shares at $1 each 18. COMMITMENTS Consolidated Note 2010 2009 $000 $000 (i) Capitalised finance lease commitments for plant and vehicles Payable within 1 year 414 422 Payable between 1 - 5 years 1,036 1,293 Payable after 5 years - 253 Total capitalised finance lease commitments 1,450 1,968 Deduct future finance charges (202) (434) Lease Liability 1,248 1,534 Represented by: Current liability 13 322 286 Non-current liability 13 926 1,248 Total Lease Liability 1,248 1,534 (ii)Non-cancellable operating lease commitments for equipment land and buildings:- Payable within 1 year 2,030 2,476 Payable between 1 - 5 years 2,227 3,082 Payable after 5 years 5,740 4,198 9,997 9,756 (iii) Cancellable operating lease commitments for vehicles and plant Payable within 1 year 581 509 Payable within 1 – 5 years 642 558 Payable after 5 years - 1,223 1,067 Total operating lease commitment not otherwise provided for in the financial statements 11,220 10,823 45 19. CONTINGENT LIABILITIES Legal Actions The Directors are not aware of any material legal actions being brought against the Co-operative, its controlled entities or any joint venture to which the Co-operative holds an interest which has not been provided for. Bank Guarantees Contingent liabilities exist in respect of bank guarantees given to various parties that amount to $103,000 (2009: $103,000) and are not included as creditors. 20. FINANCIAL GUARANTEE CONTRACTS The Co-operative has no outstanding financial guarantee contracts at 30 June 2010 (2009: Nil). 21. CAPITAL MANAGEMENT The Co-operative manages its capital structure through regular reviews of its exposure to debt and members as shareholders. The Co-operative has no set management levels for equity and debt. The management of the Co-operative views members shares as equity. Member’s interests are managed in line with the requirements of the NSW Co-operatives Act 1992. The Board is continuing to undertake a review of the debt and equity position of the Co-operative and is currently investigating alternative funding structures. 22. RELATED PARTY DISCLOSURE Consolidated Note 2010 2009 $000 $000 Wholly owned group a) Norco Wholesalers Pty. Limited Material transactions and balances with this entity were: Net trading debt payable (current) 23,698 23,061 Goods and services purchased 284,372 286,202 b) Logan Valley Dairies Pty. Limited Material transactions and balances with this entity were: Net trading debt payable (non-current) 397 397 c) Gold Coast Milk Pty Ltd Material transactions and balances with this entity were: Rental paid 151 151 Amounts outstanding Shareholding in controlled entities are outlined in Note 17. 46 23. DIRECTOR AND EXECUTIVE DISCLOSURES (a) Key Management Personnel (i) The directors of Norco Co-operative during the financial year were: Greg McNamara (Non-Executive Chairman) Peter Neal (Non-executive) (i) Thomas Cooper (Non-executive) Barry Paff (Non-executive) (v) David Pryor (Non-executive) Kerry Wilson (Non-executive) David Hodges (Independent Director) Anthony Wilson (Non-executive) (ii) Executives of Norco Co-operative during the financial year were: Brett Kelly (Chief Executive Officer) Camille Hogan (Chief Financial Officer) Brad Granzin (GM Milk Supply Group) (ii) Mark Myers (Co-operative Secretary) Daren Wallison (GM Retail & Wholesale) (iii) Peter Daley (Acting GM Retail and Wholesale) (iv) Ian Foote (GM Norco Foods) (viii) Andrew Burns (GM Norco Foods) (vi) Yasmin Lawrence (Human Resource Manager) (vii) (i) Peter Neal became a non-executive director on 11/11/2009 (ii) Brad Granzin resigned from the Co-operative on 7/9/2009 (iii) Daren Wallison joined the Co-operative on 7/9/2009 (iv) Peter Daley commenced this role on 29/8/2008 and ceased this role on 7/9/2009 (v) Barry Paff resigned as non-executive director on 11/11/2009 (vi) Andrew Burns commenced this role on 10/5/2010 (vii) Yasmin Lawrence commenced this role on 1/7/2010 (viii) Ian Foote subsequently resigned from the Co-operative on 31/7/2010 Consolidated 2010 2009 $ $ (b) Compensation of Key Management Personnel Short term – wages and salaries1,346,564 1,338,388 Incentive 70,639 11,332 Superannuation 126,777 162,087 Non-cash 58,291 165,479 Termination benefits 22,540 564,953 1,624,811 2,242,239 The above amounts only relate to the cash and other benefits paid to key management personnel for the period of their employment with the Co-operative or for the period they held a position as a key management person. (c) Transactions with and balances with key management personnel Purchases Purchases of milk from key management personnel and related entities are on the same commercial terms and conditions as enjoyed by other non key management personnel members. Sales Sale of farm supplies and stores to key management personnel and related entities are on the same commercial terms and conditions as enjoyed by other non key management personnel members. 47 23. D I R E C TO R A N D E X E C U T I V E D I S C L O S U R E S (c ontinu e d ) Consolidated 2010 2009 $000 $000 (d) Share Transactions (i) Aggregate number of shares held by Co-operative key management personnel and their related entities at 30 June 356,667 271,881 (ii) Aggregate number of shares acquired by key management personnel and their related entities during the year 84,786 18,166 24. SUPERANNUATION COMMITMENTS All employees participate in an employer sponsored defined contribution/accumulation style superannuation plan. Contributions by the Co-operative of 9% of employees’ wages and salaries are legally enforceable except employees of the Ice Cream division who are paid 10.75% superannuation commitments in line with their Enterprise Bargaining Agreement. 25. AUDITOR’S REMUNERATION Received or due and receivable by auditors: Audit of financial report 115,000 Other services in relation to the entity 10,000 125,000 113,000 10,000 123,000 26. FINANCING ARRANGEMENTS The following facilities existed as at 30 June: i) Term loan facilities Used facilities 24,110 Unused available facilities 2,220 26,330 ii) Bank overdrafts Used facilities - Unused facilities 7,040 7,040 iii) Bank Guarantees Used facilities 103 Unused facilities - 103 iv) Business credit card facility Used facilities 7 Unused facilities 23 30 Total Finance Facilities Used facilities 24,220 Unused facilities 9,283 33,503 48 28,560 28,560 6,040 6,040 103 27 130 11 119 130 30,190 6,864 37,054 TO THE STATEMENT 27. NOTES OF CASH FLOWS 28. PARENT ENTITY INFORMATION Consolidated 2010 2009 $ $ a) Reconciliation of Profit from Ordinary Activities after Income Tax with Net Cash flows from Operating Activities. Profit from ordinary activities after income tax 1,453 (134) Members distribution expense 357 396 Depreciation 4,495 4,326 (Profit) / Loss on sale of property, plant and equipment (216) (1,407) Changes in assets and liabilities: Increase / (decrease) Provision for employee leave entitlements 489 121 (Increase) / decrease in receivables (656) 18 (Increase) / decrease in other assets 35 106 (Increase) / decrease in inventories (5,752) (1,352) Increase / (decrease) in payables and other liabilities 5,362 (985) Net cash flows from operating activities 5,567 1,089 (b) Reconciliation of Cash Cash on hand and with financial institutions 1,964 3,278 Consolidated 2010 2009 $ $ Information relating to Norco Co-operative Ltd: Current assets 60,322 54,582 Total assets 138,206 134,344 Total liabilities 80,093 78,149 Net assets attributable to members 58,113 56,195 Member’s interest 6,592 6,137 Net Assets 51,521 50,058 Asset revaluation reserve 39,086 39,087 Retained profits 12,435 10,971 Total equity 51,521 50,058 Profit of the parent entity 1,452 (134) Total comprehensive income of the parent entity - - Details of any guarantees entered into by the parent entity in relation to the debts of its subsidiaries The company’s share of the jointly controlled entities financial guarantees is included in disclosures in Note 20. Details of any contingent liabilities of the parent entity The company’s share of the jointly controlled entities contingent liabilities is included in disclosures in Note 19. Details of any contractual commitments by the parent entity for the acquisition of property, plant or equipment The company’s share of the jointly controlled entities commitments is included in disclosures in Note 18. 49 29. FINANCIAL RISK MANAGEMENT OBJECTIVES AND PRINCIPLES The Co-operative’s principal financial instruments comprise receivables, sundry receivables, payables, sundry payables, bank loans and overdrafts, bills of exchange, finance leases and cash. The Co-operative does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes. During the year, the Co-operative’s activities exposed it primarily to interest rate risk and credit risk in relation to financial instruments. The Board reviews and agrees policies for managing each of these risks as summarised below. Primary responsibility for identification and control of financial risks rests with the Board. The Board reviews and agrees policies for managing each of the risks identified below, including the setting of limits for trading derivatives, hedging foreign currency and interest rate risk, credit allowances, and future cash flow forecast projections. Risk Exposures and Responses Interest rate risk The consolidated entity’s exposure to interest rates relates primarily to the consolidated entity’s long-term debt and overdraft obligations. The level of debt is disclosed in notes 13 and 26. At balance date, the Co-operative had the following mix of financial assets and liabilities exposed to Australian Variable interest rate risk that is not designated as cash flow hedges: Consolidated 2010 2009 $’000 $’000 Financial Assets Cash and cash equivalents 1,964 3,278 Financial Liabilities Interest bearing loan 23,952 28,355 Net exposure 21,988 25,077 The Co-operative’s policy is to manage its finance costs using a mix of fixed and variable rate debt. The Co-operative constantly analyses its interest rate exposure. The following sensitivity analysis is based on the interest rate risk exposures in existence at the balance sheet date: At 30 June 2010, if interest rates had moved, as illustrated in the table below, with all other variables held constant, post tax profit and equity would have been affected as follows: Judgements of reasonably possible movements: Post Tax Profit Higher/(Lower) 2010 2009 $000 $000 Equity Higher/(Lower) 2010 2009 $000 $000 CONSOLIDATED 50 +1.0% (100 basis points) (240) (284) (240) (284) - 0.50% (50 basis points) 120 142 120 142 29. FI NA N C I A L R I S K M A NAG E M E N T O B J E C T I V E S A N D P R I N C I P L E S (Continue d ) The movements in profit are due to higher/lower interest costs from variable rate debt and cash balances. There are no differences in movements in equity as no hedging instruments were in use. The effect on profit and equity is lower in 2010 than in 2009 because of the decrease in interest bearing liabilities subject to interest rate movements as at 30 June 2010. Foreign currency risk The Co-operative has no exposure to foreign currency therefore this is not an applicable risk. Price risk The Co-operatives exposure to commodity price risk is present through the grain purchasing requirements for the animal nutrition business. It is the Co-operatives policy to secure grain quantities and prices through forward grain contracts. As these contracts are regular advance purchase contracts for process inputs, derivative accounting is not applied and contract fair value movements are not recorded. Credit risk Credit risk arises from the financial assets of the Co-operative, which comprise cash and cash equivalents and trade and other receivables. The Co-operative’s exposure to credit risk arises from potential default of the counter party, with a maximum exposure equal to the carrying amount of these instruments. Exposure at balance date is addressed in each applicable note. The Co-operative does not hold any credit derivatives to offset its credit exposure. The Co-operative trades only with recognised, creditworthy third parties, and as such collateral is not requested nor is it the Cooperative’s policy to securitise its trade and other receivables. It is the Co-operatives policy that all customers who wish to trade on credit terms are subject to credit verification procedures including an assessment of their independent credit rating, financial position, past experience and industry reputation. Risk limits are set for each individual customer in accordance with parameters set by the board. These risk limits are regularly monitored. In addition, receivable balances are monitored on an ongoing basis with the result that the Co-operative’s exposure to bad debts is not significant. There are no significant concentrations of credit risk within the consolidated entity. Liquidity risk The Co-operatives objective is to maintain a balance between continuity of funding and flexibility through the use of bank overdrafts, bank loans, finance leases and committed available credit lines. The table below reflects contractual finance principal repayments and interest resulting from recognised financial liabilities as of 30 June 2010. Cash flows for financial liabilities without fixed amount or timing are based on the conditions existing at 30 June 2010. The remaining contractual maturities of the consolidated entity’s and parent entity’s financial liabilities are presented with an analysis of the financial assets. Co-operative and consolidated disclosures are identical and are therefore presented in a single disclosure. Consolidated 2010 2009 $’000 $’000 0-1 years 48,194 41,747 1-5 years 26,145 30,770 Over 5 years - 197 74,339 72,714 51 29. FI NA N C I A L R I S K M A NAG E M E N T O B J E C T I V E S A N D P R I N C I P L E S (Continue d ) Maturity analysis of financial assets and liability based on management’s expectation. The risk implied from the values shown in the table below reflects a balanced view of cash inflows and outflows. Leasing obligations, trade payables and other financial liabilities mainly originate from the financing of assets used in our ongoing operations such as property, plant, equipment and investments in working capital e.g. inventories and trade receivables. These assets are considered in the consolidated entity’s overall liquidity risk. <12 months 1-5 years >5 years Year Ended 30 June 2010 $000 $000 $000 Financial assets Cash & cash equivalents 1,964 - - Trade & other receivables 32,155 - - 34,119 - - Financial liabilities Interest bearing loans and borrowings (460) (24,878) - Finance leases (322) (926) - Trade and other payables (47,412) (341) - (48,194) (26,145) - (25,338) (1,248) (47,753) (74,339) Net Maturity (40,220) (14,075) (26,145) Fair value The methods for estimating fair value are outlined in the relevant notes to the financial statements. 52 - Total $000 1,964 32,155 34,119 D I R E C T O R S ’ D E C L A R AT I O N 30 JUNE 2010 In the opinion of the directors: (a) t he financial statements and notes of the consolidated entity are in accordance with the Corporations Act 2001 and the NSW Cooperatives Act 1992, including: (i) giving a true and fair view of the consolidated entity’s financial position as at 30 June 2010 and of its performance for the year ended on that date; and (ii) complying with Australian Accounting Standards, Corporations Regulations 2001 and the Co-operatives Regulation 2005; (b) the financial statements and notes also comply with International Financial Reporting Standards as disclosed in note 1; and (c) t here are reasonable grounds to believe that consolidated entity will be able to pay its debts as and when they become due and payable. On behalf of the Board GJ McNamara KA Wilson Chairman Deputy Chairman Lismore 30 September 2010 53 54 55 Branch Directory NORCO CORPORATE HEAD OFFICE ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 486 LISMORE NSW 2480) Phone: 02 6627 8000 Fax: 02 6621 9673 NORCO RETAIL / WHOLESALE HEAD OFFICE (ALSO GOLDMIX WHOLESALE DISTRIBUTION CENTRE - DARRA) 2/30 Bernoulli Street DARRA QLD 4076 (PO Box 179 BRISBANE MARKETS QLD 4106) Phone: 07 3713 8000 Fax: 07 3375 6023 NORCO AGRIBUSINESS HEAD OFFICE Krauss Avenue SOUTH LISMORE NSW 2480 (PO Box 3107 LISMORE DC NSW 2480) Phone: 02 6621 3042 Fax: 02 6621 9170 NORCO AGRIBUSINESS – GOLDMIX OPERATIONS NORCO RURAL RETAIL BRANCHES GOLDMIX STOCKFEEDS Krauss Avenue SOUTH LISMORE NSW 2480 Phone: 02 6621 3042 Fax: 02 6621 9170 ALSTONVILLE 17 Kays Lane Russelton Estate ALSTONVILLE NSW 2477 Phone: 02 6628 8315 Fax: 02 6628 5765 GOLDMIX STOCKFEEDS 2814 Murgon – Gayndah Road WINDERA QLD 4605 (PO Box 346 MURGON QLD 4605) Phone: 07 4168 6186 Fax: 07 4168 6214 ARMIDALE 252 Mann Street ARMIDALE NSW 2350 Phone: 02 6771 4669 Fax: 02 6771 1187 GOLDMIX CREST SEEDS 316 Anzac Avenue (PO Box 7593) TOOWOOMBA QLD 4350 Phone: 07 3713 8000 Fax: 07 3375 6023 GOLDMIX MEAT-E-VITE Ross Lane LENNOX HEAD NSW 2478 (PO Box 3107 LISMORE DC NSW 2480) Phone: 02 6621 3042 Fax: 02 6621 9170 NORCO FOODS NORCO FOODS Cnr Pine Ridge Road & Gold Coast Highway LABRADOR QLD 4215 (PO Box 530, SOUTHPORT QLD 4215) Phone: 02 6627 8000 Fax: 07 5594 0101 NORCO FOODS North Street RALEIGH NSW 2454 Phone: 02 6692 0000 Fax: 02 6655 4447 NORCO FOODS Union Street SOUTH LISMORE NSW 2480 (PO Box 486, LISMORE NSW 2480) Phone: 02 6627 8000 Fax: 02 6621 6120 MILK SUPPLY ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 486 LISMORE NSW 2480) Phone: 02 6627 8029 Fax: 02 6622 7410 56 NORCO RURAL RETAIL BRANCHES - Norco bowdlers NORCO BOWDLERS – TOOWOOMBA 300-312 Anzac Ave TOOWOOMBA QLD 4350 Phone: 07 4637 3300 Fax: 07 4637 3399 NORCO BOWDLERS – ALLORA 120 Allora – Clifton Road ALLORA QLD 4362 Phone: 07 4666 2210 Fax: 07 4666 3520 GOLDMIX SEED & GRAIN – TOOWOOMBA 300-312 Anzac Avenue TOOWOOMBA QLD 4350 Phone: 07 4637 3312 Fax: 07 4637 3399 GOLDMIX TRADING – TOOWOOMBA 300-312 Anzac Avenue TOOWOOMBA QLD 4350 Phone: 07 4637 3315 Fax: 07 4637 3399 BEAUDESERT 9A Thiedeke Road BEAUDESERT QLD 4285 Phone: 07 5541 4882 Fax: 07 5541 1025 BELLINGEN 1076 Waterfall Way BELLINGEN NSW 2454 Phone: 02 6655 9792 Fax: 02 6655 2266 BOWRAVILLE 47 Carbin Street BOWRAVILLE NSW 2449 Phone: 02 6564 8648 Fax: 02 6564 7425 BUNDABERG 71 Gavin Street BUNDABERG QLD 4670 Phone: 07 4151 7883 Fax: 07 4154 4341 CASINO Dyraaba Street CASINO NSW 2470 Phone: 02 6661 2100 Fax: 02 6662 6007 COFFS HARBOUR 24 Isles Drive SOUTH COFFS HARBOUR NSW 2450 Phone: 02 6658 0393 Fax: 02 6658 0374 DUNGOG Stroud Road DUNGOG NSW 2420 Phone: 02 4992 1087 Fax: 02 4992 3000 GLEN INNES 165 Lang Street GLEN INNES NSW 2370 Phone: 02 6732 2162 Fax: 02 6732 5642 INVERELL 2 Ring Street INVERELL NSW 2360 Phone: 02 6721 2126 Fax: 02 6722 2561 KEMPSEY 3 Kemp Street WEST KEMPSEY NSW 2440 Phone: 02 6562 6393 Fax: 02 6563 1020 KINGAROY 97 River Road KINGAROY QLD 4610 Phone: 07 4163 6310 Fax: 07 4162 4992 KYOGLE Willis Street KYOGLE NSW 2474 Phone: 02 6632 2920 Fax: 02 6632 1221 LISMORE 105 Wilson Street SOUTH LISMORE NSW 2480 Phone: 02 6627 8266 Fax: 02 6621 2286 MACKSVILLE Tilly Willy Street MACKSVILLE NSW 2447 Phone: 02 6568 4057 Fax: 02 6568 2308 MURWILLUMBAH 17 Buchanan Street MURWILLUMBAH NSW 2484 Phone: 02 6672 2311 Fax: 02 6672 5120 TENTERFIELD 449 Rouse Street TENTERFIELD NSW 2372 Phone: 02 6736 5902 Fax: 02 6736 2270 WOOLGOOLGA 16 Featherstone Drive WOOLGOOLGA NSW 2456 Phone: 02 6654 2905 Fax: 02 6654 1031 WOOLGOOLGA CARTON SERVICES 8 Bosworth Road WOOLGOOLGA NSW 2456 Phone: 02 6654 8078 Fax: 02 6654 0103 GRAFTON 19 Queen Street GRAFTON NSW 2460 Phone: 02 6643 5630 Fax: 02 6642 7245 www.norco.com.au CORPORATE DIRECTORY Registered Office Financiers/Bankers Solicitors Norco Co-operative Limited ARBN 009 717 417 / ABN 17 009 717 417 ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 St George Bank Ltd Clayton Utz BRISBANE QLD 4000 Telephone: Facsimile: Web Site: 02 6627 8000 02 6621 9673 www.norco.com.au Auditors Ernst & Young Chartered Accountants Level 5, Waterfront Place 1 Eagle Street BRISBANE QLD 4000 S+P Lawyers LISMORE NSW 2480 Australian Business Lawyers NORTH SYDNEY NSW 2060 Thank you to our Norco employees, Co-operative members and customers who feature in the annual report photography. Your time and participation is greatly appreciated. “Windmill Grove” 107 Wilson Street SOUTH LISMORE NSW 2480 Australia NORCO CO-OPERATIVE LIMITED annual report 2010